Issues with oneplus one after resetting it - ONE Q&A, Help & Troubleshooting

Hi. So recently with my oneplus one I have been having issues (location services not working, text messages not sending/relieving, and mobile data acting up a bit). I decided to perform a factory reset because I figured this would probably be the best way to just start over fresh and possibly resolve some of the issues. Most of the issues were fixed, however I was incredibly disappointed when I went into my settings. Half of the options that I could once modify before I reset the device were now gone! To name a few: the notification bar brightness slider, the vibrator intensity setting, the hardware button brightness, the customized screen colors, and the customized lock screen shortcuts..and that's just to name a few of the important ones. I'm wondering what's going on! Is there any way to get these settings back on my oneplus one? Has anyone else had this issue? Is it because of the cyanogen fallout? It's really frustrating. I didn't realize how much I took those amazing settings for granted. I would have just dealt with the issues if I'd known this would happen. Let me know if anyone has any idea..i would be so so appreciative.

Don't know if its the same thing but there is an advance mode in about phone in settings that allows more modifications to be made.

mungo67 said:
Don't know if its the same thing but there is an advance mode in about phone in settings that allows more modifications to be made.
Click to expand...
Click to collapse
Yes that was indeed it. Thank you so so so much!! Didn't even know that was there! You are legit a lifesaver. I appreciate it. Thank youu!

whitneymiller26 said:
Hi. So recently with my oneplus one I have been having issues (location services not working, text messages not sending/relieving, and mobile data acting up a bit). I decided to perform a factory reset because I figured this would probably be the best way to just start over fresh and possibly resolve some of the issues. Most of the issues were fixed, however I was incredibly disappointed when I went into my settings. Half of the options that I could once modify before I reset the device were now gone! To name a few: the notification bar brightness slider, the vibrator intensity setting, the hardware button brightness, the customized screen colors, and the customized lock screen shortcuts..and that's just to name a few of the important ones. I'm wondering what's going on! Is there any way to get these settings back on my oneplus one? Has anyone else had this issue? Is it because of the cyanogen fallout? It's really frustrating. I didn't realize how much I took those amazing settings for granted. I would have just dealt with the issues if I'd known this would happen. Let me know if anyone has any idea..i would be so so appreciative.
Click to expand...
Click to collapse
i did a factory reset too and now my gallery won't show a single picture i have and yes, there're some options that can't be modified now.. i'm still finding a fix for this..

wildnature said:
i did a factory reset too and now my gallery won't show a single picture i have and yes, there're some options that can't be modified now.. i'm still finding a fix for this..
Click to expand...
Click to collapse
I believe factory reset wipes everything in your phone, even your files in the storage[emoji20]
Sent from my A0001 using Tapatalk

sohbins said:
I believe factory reset wipes everything in your phone, even your files in the storage[emoji20]
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
I transfered some photos via Bluetooth and it won't show in the gallery app. Usually the gallery app will show it (before factory reset)

whitneymiller26 said:
Yes that was indeed it. Thank you so so so much!! Didn't even know that was there! You are legit a lifesaver. I appreciate it. Thank youu!
Click to expand...
Click to collapse
sohbins said:
I believe factory reset wipes everything in your phone, even your files in the storage[emoji20]
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Are you sure that you signed in with the same email as before? Mine were all saved under the email that I used. Otherwise I'm not sure. Sorry! In the future I'd always recommend downloading Dropbox and turning on the automatic camera upload synching so if anything ever happens you'll still have them forever.

flash via ADB?

Related

My vibration doesn't work in Cm!

Well I have been using oneplus one for a few days and realized it is not vibrating at all. I thought it was defected but it vibrates on startup and when using TWRP recovery. Really don't want to factory reset. You think this is problem with cyanogen mod? If I install another rom will it fix it? Really like cyanogen though... If I don't wipe data when flashing new rom will I still have all my apps and data or will I still need to use titanium backup?
Any help in fixing this without new rom or reset? I fixed permissions already. Is there a file you can edit to adjust vibration settings? I am rooted, bootloader unlocked, and have TWRP installed.
Sent from my One using XDA Free mobile app
patstar5 said:
Well I have been using oneplus one for a few days and realized it is not vibrating at all. I thought it was defected but it vibrates on startup and when using TWRP recovery. Really don't want to factory reset. You think this is problem with cyanogen mod? If I install another rom will it fix it? Really like cyanogen though... If I don't wipe data when flashing new rom will I still have all my apps and data or will I still need to use titanium backup?
Any help in fixing this without new rom or reset? I fixed permissions already. Is there a file you can edit to adjust vibration settings? I am rooted, bootloader unlocked, and have TWRP installed.
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
First thing, always wipe data when switching ROMs, always. Not wiping data is opening the door to a world of problems. Now, when you say it isn't vibrating do you mean for phone calls, notifications, what exactly?
Transmitted via Bacon
It is not vibrating at all in cyanogen mod. At all! For phone, notifications, touch, everything! It only vibrates when you turn it on or within twrp
Sent from my One using XDA Free mobile app
Ok, I have to ask a stupid question, but you do have vibration enabled right? If so, then I'd suggest you perform a factory reset.
Transmitted via Bacon
Yes I do, under settings it is, on quick settings it is, under SwiftKey it is.
Sent from my One using XDA Free mobile app
I'd try a factory reset. You're not running a custom kernel are you?
Transmitted via Bacon
timmaaa said:
I'd try a factory reset. You're not running a custom kernel are you?
Transmitted via Bacon
Click to expand...
Click to collapse
I flashed Pacman rom and vibration works now, battery life is still so so. People claim to get 2 days, I am on 68 and have 1 1/2 hr screen on time. Better than cm but no where close to 5+ hrs people claim to be getting
Sent from my One A0001 using XDA Free mobile app
patstar5 said:
Well I have been using oneplus one for a few days and realized it is not vibrating at all. I thought it was defected but it vibrates on startup and when using TWRP recovery. Really don't want to factory reset. You think this is problem with cyanogen mod? If I install another rom will it fix it? Really like cyanogen though... If I don't wipe data when flashing new rom will I still have all my apps and data or will I still need to use titanium backup?
Any help in fixing this without new rom or reset? I fixed permissions already. Is there a file you can edit to adjust vibration settings? I am rooted, bootloader unlocked, and have TWRP installed.
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
I think this is bug from profiles or quiet hours. The link to cyanogen mod bug-
https://jira.cyanogenmod.org/browse/BACON-467
I have owned OPO for few days and probably on 2nd day I lost the vibration. This was driving me crazy for last few days, :silly: I even raised a ticket with OPO hardware thinking the motor is shot but then I can see that the phone vibrates on bootup. I recently came across someone saying that the file sys/devices/virtual/timed_output/vibrator/enable value staying as 0 is causing the motor to not work. Come to think of it, I started using profiles and quiet hours from next day.
I don't know if there's a workaround editing the enable file value to 1? I think my notification LED light is also not working cause of the issues with quiet hours.
swrajjoshi said:
I think this is bug from profiles or quiet hours. The link to cyanogen mod bug-
https://jira.cyanogenmod.org/browse/BACON-467
I have owned OPO for few days and probably on 2nd day I lost the vibration. This was driving me crazy for last few days, :silly: I even raised a ticket with OPO hardware thinking the motor is shot but then I can see that the phone vibrates on bootup. I recently came across someone saying that the file sys/devices/virtual/timed_output/vibrator/enable value staying as 0 is causing the motor to not work. Come to think of it, I started using profiles and quiet hours from next day.
I don't know if there's a workaround editing the enable file value to 1? I think my notification LED light is also not working cause of the issues with quiet hours.
Click to expand...
Click to collapse
I ended up switching to Pacman rom and it worked, then I switched back to cm 11s and it still works. The vibrator is not that intense, especially compared to my HTC one m8
Sent from my Oneplus One using XDA Free mobile app.
patstar5 said:
I ended up switching to Pacman rom and it worked, then I switched back to cm 11s and it still works. The vibrator is not that intense, especially compared to my HTC one m8
Sent from my Oneplus One using XDA Free mobile app.
Click to expand...
Click to collapse
I believe the factory reset works but I have just moved all of my apps (200+) and data to my new OPO. I am not very enthusiastic about re-doing the whole setup. Fingers crossed and hopefully Cyanogen team will fix it very soon. If you like it fixed too, please register with jira.cyanogen and vote for this issue. It might get more attention. :fingers-crossed:
swrajjoshi said:
I believe the factory reset works but I have just moved all of my apps (200+) and data to my new OPO. I am not very enthusiastic about re-doing the whole setup. Fingers crossed and hopefully Cyanogen team will fix it very soon. If you like it fixed too, please register with jira.cyanogen and vote for this issue. It might get more attention. :fingers-crossed:
Click to expand...
Click to collapse
I had the same issue. It was just the quiet hours misbehaving. It was showing me enabled in my quick tiles and disabled in the settings and the tile wasn't responding to the clicks.
Here is how I solved it:
1) Reset the tiles and readded quiet hours thinking that it would respond but it didn't (so not a necessary step but no harm in trying).
2) Went in the quiet hours settings and clicked on enforce quiet hours.
3) Now tried clicking on the notification toggle and it responded and turned off but the "enforce quiet hours" in settings hadn't.
4) Unticked it in settings too and my vibration is back.
Loving this so much. For people who got same issue even after factory reset, you may be doing the same mistake again.
Hope this helps.
Daedulus Minion said:
I had the same issue. It was just the quiet hours misbehaving. It was showing me enabled in my quick tiles and disabled in the settings and the tile wasn't responding to the clicks.
Here is how I solved it:
1) Reset the tiles and readded quiet hours thinking that it would respond but it didn't (so not a necessary step but no harm in trying).
2) Went in the quiet hours settings and clicked on enforce quiet hours.
3) Now tried clicking on the notification toggle and it responded and turned off but the "enforce quiet hours" in settings hadn't.
4) Unticked it in settings too and my vibration is back.
Loving this so much. For people who got same issue even after factory reset, you may be doing the same mistake again.
Hope this helps.
Click to expand...
Click to collapse
You my friend made my day! I tried your steps and vibration is back. I can't tell you how happy this small config makes me No more missed calls and text messages in office :thumbup:
-Swraj
swrajjoshi said:
You my friend made my day! I tried your steps and vibration is back. I can't tell you how happy this small config makes me No more missed calls and text messages in office :thumbup:
-Swraj
Click to expand...
Click to collapse
You are welcome.
Ok...so im planning to buy used oneplus one...
someone sold it for cheap since the vibration is not working..
how can i know the hardware is still working?, just need to reconfigure the setting?
turn off the phone and power it up? will the phone vibrate? is the wat to check the vibrator is still working?
please reply ASAP
old_art said:
Ok...so im planning to buy used oneplus one...
someone sold it for cheap since the vibration is not working..
how can i know the hardware is still working?, just need to reconfigure the setting?
turn off the phone and power it up? will the phone vibrate? is the wat to check the vibrator is still working?
please reply ASAP
Click to expand...
Click to collapse
If the phone vibrates on reboot, changing this setting will bring back the vibration.
Good luck!
-Swraj
Solved!
Daedulus Minion said:
I had the same issue. It was just the quiet hours misbehaving. It was showing me enabled in my quick tiles and disabled in the settings and the tile wasn't responding to the clicks.
Here is how I solved it:
1) Reset the tiles and readded quiet hours thinking that it would respond but it didn't (so not a necessary step but no harm in trying).
2) Went in the quiet hours settings and clicked on enforce quiet hours.
3) Now tried clicking on the notification toggle and it responded and turned off but the "enforce quiet hours" in settings hadn't.
4) Unticked it in settings too and my vibration is back.
Loving this so much. For people who got same issue even after factory reset, you may be doing the same mistake again.
Hope this helps.
Click to expand...
Click to collapse
Thank you very much!! It has solved the issue for me!!!!!!! Thank you thank you thank you!
P.S.: I had to reboot after those steps.
vibration is back
Daedulus Minion said:
I had the same issue. It was just the quiet hours misbehaving. It was showing me enabled in my quick tiles and disabled in the settings and the tile wasn't responding to the clicks.
Here is how I solved it:
1) Reset the tiles and readded quiet hours thinking that it would respond but it didn't (so not a necessary step but no harm in trying).
2) Went in the quiet hours settings and clicked on enforce quiet hours.
3) Now tried clicking on the notification toggle and it responded and turned off but the "enforce quiet hours" in settings hadn't.
4) Unticked it in settings too and my vibration is back.
Loving this so much. For people who got same issue even after factory reset, you may be doing the same mistake again.
Hope this helps.
Click to expand...
Click to collapse
DUDE !! I absolutely f*****g love you!!!!!!!
Had enabled quiet hours from notification panel by mistake and then no more vibration. After a half a day of research and deciding whether to reflash 33R found this thread on OPO forums. Followed all your steps and it worked like a charm.
You are a life saver. Thank you so much!!!!
Thanks
Daedulus Minion said:
I had the same issue. It was just the quiet hours misbehaving. It was showing me enabled in my quick tiles and disabled in the settings and the tile wasn't responding to the clicks.
Here is how I solved it:
1) Reset the tiles and readded quiet hours thinking that it would respond but it didn't (so not a necessary step but no harm in trying).
2) Went in the quiet hours settings and clicked on enforce quiet hours.
3) Now tried clicking on the notification toggle and it responded and turned off but the "enforce quiet hours" in settings hadn't.
4) Unticked it in settings too and my vibration is back.
Loving this so much. For people who got same issue even after factory reset, you may be doing the same mistake again.
Hope this helps.
Click to expand...
Click to collapse
Thanks a lot. Worked for me
Thank you so much.
Daedulus Minion said:
I had the same issue. It was just the quiet hours misbehaving. It was showing me enabled in my quick tiles and disabled in the settings and the tile wasn't responding to the clicks.
Here is how I solved it:
1) Reset the tiles and readded quiet hours thinking that it would respond but it didn't (so not a necessary step but no harm in trying).
2) Went in the quiet hours settings and clicked on enforce quiet hours.
3) Now tried clicking on the notification toggle and it responded and turned off but the "enforce quiet hours" in settings hadn't.
4) Unticked it in settings too and my vibration is back.
Loving this so much. For people who got same issue even after factory reset, you may be doing the same mistake again.
Hope this helps.
Click to expand...
Click to collapse
You deserve a special spot in heaven
aamaro said:
You deserve a special spot in heaven
Click to expand...
Click to collapse
Haha thank you. Being an XDAiian includes helping each other and thats what I did.

Factory Resetted, automagically :(((

Has anyone experienced this:
I left work today and started listening to some music from the GPMAA app with my earbuds. I was scrolling through some social media and after liking and commenting on some posts, I tapped the power button and put the phone back in my pocket. All of a sudden the music stops and when I look at the screen there's a phone looking icon with 2 arrows going in a circle clockwise. When the phone finally rebooted it was factory reset and everything was deleted from internal/external storage.
I'm kind of ticked off that all of my photos are gone and I have to re-install all my apps and re-setup everything.
other details:
Had weaksauce installed/rooted but no supersu/superuser installed. Stock ROM/S-ON. FoxFi installed with that certificate. Also been getting some bug report messages recently where it wanted to send it as an attachment. Couldn't make heads/tails from all that code.
Haven't experienced a factory reset but I do get bug reports every so often. It wants to send them but where and who idk? I have to provide that info so I never know what to do with it.
The Stig 04 said:
Haven't experienced a factory reset but I do get bug reports every so often. It wants to send them but where and who idk? I have to provide that info so I never know what to do with it.
Click to expand...
Click to collapse
Yeah, and when I choose Gmail to send it, it puts my same email address to send it to. :cyclops:
DigiDave said:
Has anyone experienced this:
I left work today and started listening to some music from the GPMAA app with my earbuds. I was scrolling through some social media and after liking and commenting on some posts, I tapped the power button and put the phone back in my pocket. All of a sudden the music stops and when I look at the screen there's a phone looking icon with 2 arrows going in a circle clockwise. When the phone finally rebooted it was factory reset and everything was deleted from internal/external storage.
I'm kind of ticked off that all of my photos are gone and I have to re-install all my apps and re-setup everything.
other details:
Had weaksauce installed/rooted but no supersu/superuser installed. Stock ROM/S-ON. FoxFi installed with that certificate. Also been getting some bug report messages recently where it wanted to send it as an attachment. Couldn't make heads/tails from all that code.
Take a look if you want:
https://www.dropbox.com/s/ik1q1ephmqc5fhp/bugreport-2014-07-13-12-23-09.txt
Click to expand...
Click to collapse
Did your foxfi app force you to use a lock screen with a pin or pattern because Verizon forces a wipe on ten failed attempts. Pocket wipes can occur thanks to this.
dottat said:
Did your foxfi app force you to use a lock screen with a pin or pattern because Verizon forces a wipe on ten failed attempts. Pocket wipes can occur thanks to this.
Click to expand...
Click to collapse
Yes, set up a pattern. I know that I did not fail that many times. Maybe it did in my pocket. You're probably right. Thanks for your response, this makes sense.
DigiDave said:
Yes, set up a pattern. I know that I did not fail that many times. Maybe it did in my pocket. You're probably right. Thanks for your response, this makes sense.
Click to expand...
Click to collapse
If you are rooted you can eliminate this wipe "feature". Setup Google plus photos to back up your pics to the cloud and use HTC backup app to backup the rest. Sorry to hear you got stung man..
https://www.androidfilehost.com/?fid=23329332407589902
dottat said:
If you are rooted you can eliminate this wipe "feature". Setup Google plus photos to back up your pics to the cloud and use HTC backup app to backup the rest. Sorry to hear you got stung man..
https://www.androidfilehost.com/?fid=23329332407589902
Click to expand...
Click to collapse
Thanks. Fortunately I did have the auto backup but set it to the lower resolution option for unlimited backup.
DigiDave said:
Also been getting some bug report messages recently where it wanted to send it as an attachment. Couldn't make heads/tails from all that code.
Take a look if you want:
https://www.dropbox.com/s/ik1q1ephmqc5fhp/bugreport-2014-07-13-12-23-09.txt
Click to expand...
Click to collapse
By any chance do you know what to do with these bug reports?
dottat said:
If you are rooted you can eliminate this wipe "feature". Setup Google plus photos to back up your pics to the cloud and use HTC backup app to backup the rest. Sorry to hear you got stung man..
https://www.androidfilehost.com/?fid=23329332407589902
Click to expand...
Click to collapse
DigiDave said:
By any chance do you know what to do with these bug reports?
Click to expand...
Click to collapse
What email address are they trying to send to? It's not uncommon for app developers to use your email to send bug reports.
Drop box is all through that bug report so my guess is something drop box app related is getting caught...
dottat said:
What email address are they trying to send to? It's not uncommon for app developers to use your email to send bug reports.
Drop box is all through that bug report so my guess is something drop box app related is getting caught...
Click to expand...
Click to collapse
From what I can remember, the to field didn't have an email address so just sent it to myself. And then another time I sent it to my GDrive.
Welp now that it factory set, we'll see if I still get those bug reports.

[Q] Lillipop Issues on AT&T Edge

I just received the upgrade to Lollipop last night on my At&t Edge. So far it seems ok for the most part but I found the following issues:
1. UCCW Widgets are disproportionate. They appear to have expanded and now go beyond the borders of the widget. Also the font has changed and is not fixable.
2. I have the LED notification turned off in settings, however it continues to blink blue when new notifications arrive... NOT playing nice with my OCD!!! How can I ensure this stays off???
3. Most annoying- I cannot change the ringtone or notification sounds. When I go to settings>device>sound and notifications>ringtones it brings me to the following path:
/storage/emulated/0/media/audio/notifications. Problem is I have nothing saved in that location and I cannot navigate to where any ringtones are stored.
Any help on how to accomplish this would be greatly appreciated- AT&T firefly is NOT the sound I want coming from my phone!!
UPDATE:
I was able to use ES File Explorer to navigate into my Systems folder and find the ringtones and notifications. I then copies them to the emulated/0/media folder and I can now change the tone. that is annoying, but a work around solution!
Still need to have the stupid LED light turn off!!!
Bluecham said:
I just received the upgrade to Lollipop last night on my At&t Edge. So far it seems ok for the most part but I found the following issues:
1. UCCW Widgets are disproportionate. They appear to have expanded and now go beyond the borders of the widget. Also the font has changed and is not fixable.
2. I have the LED notification turned off in settings, however it continues to blink blue when new notifications arrive... NOT playing nice with my OCD!!! How can I ensure this stays off???
3. Most annoying- I cannot change the ringtone or notification sounds. When I go to settings>device>sound and notifications>ringtones it brings me to the following path:
/storage/emulated/0/media/audio/notifications. Problem is I have nothing saved in that location and I cannot navigate to where any ringtones are stored.
Any help on how to accomplish this would be greatly appreciated- AT&T firefly is NOT the sound I want coming from my phone!!
Click to expand...
Click to collapse
I don't have any direct solution, but since the Note Edge just received the update last night I would suggest seeing if any Note 4 users had the same issue as you. I know a LOT of them are expriencing wild bugs. Unfortunately, it led a lot of people to doing a factory reset, which for many worked and for some it didn't.
In truth, it's not a bad idea to plan for a factory reset when a major Android version is rolled out. So just a thought. Hope someone has a solution for you, or else we'll see Android 5.1 on our device in the next 12 months!
I just got the lollipop update as well. Did a factory reset after backing everything up because I've seen too many people with problems not doing a factory reset. Everything works perfect though for me haven't had any issues so far.
Inkless said:
I just got the lollipop update as well. Did a factory reset after backing everything up because I've seen too many people with problems not doing a factory reset. Everything works perfect though for me haven't had any issues so far.
Click to expand...
Click to collapse
same here. no issues found. just wish they hadn't messed with the way lollipop does the sound. I prefer lollipops priority notifications over Samsung. I see why they did it though. some people can't bother to understand the new system and just want silent, vibrate and ring modes
Just noticed that. What's the difference between the previous silent mode and mute?
Inkless said:
I just got the lollipop update as well. Did a factory reset after backing everything up because I've seen too many people with problems not doing a factory reset. Everything works perfect though for me haven't had any issues so far.
Click to expand...
Click to collapse
All I did was let it boot up the first time, dealt with a few ANR's, and wiped cache from stock recovery. After Google Play Services finally updated, I haven't had a single issue since. I have to say, other than the odd choice of lots of white since we have AMOLED, I am enjoying this update so far :good:
Backed up the phone through Kies and did a factory reset. then restored through Kies. This fixed the ringtone issue. LED still blinks despite being turned off in settings. I am currently going through all my apps to see if one is overriding.
Only other thing I found is the "Briefings" panel is no longer accepting my weather settings and continuously prompts me to "tap to add weather info".
So far I am liking the update and will work through the issues I find! a few odd choices of color, though!
Was finally able to resolve the weather issue on my briefings panel. I had to open the Samsung weather widget and set it to my current location. Once I did that the panel connected and displayed the correct temp.
Bluecham said:
3. Most annoying- I cannot change the ringtone or notification sounds. When I go to settings>device>sound and notifications>ringtones it brings me to the following path:
/storage/emulated/0/media/audio/notifications. Problem is I have nothing saved in that location and I cannot navigate to where any ringtones are stored.
Any help on how to accomplish this would be greatly appreciated- AT&T firefly is NOT the sound I want coming from my phone!!
Click to expand...
Click to collapse
Are you sure you don't have another app controlling this? Check your defaults. Also, /storage/emulated/0/media/audio/notifications is where user notification sounds should go. Ringtones should be in /storage/emulated/0/media/audio/ringtones for user and /system/media/audio/ringtones for system.
jooniloh said:
Are you sure you don't have another app controlling this? Check your defaults. Also, /storage/emulated/0/media/audio/notifications is where user notification sounds should go. Ringtones should be in /storage/emulated/0/media/audio/ringtones for user and /system/media/audio/ringtones for system.
Click to expand...
Click to collapse
Thanks. This was resolved after a factory reset.

Locked out of the phone - Lenovo S60-A

Hello,
a friend of mine has put a pattern lock on her phone today, and she has forgotten it. She doesn't have WiFi nor data on, and you can't simply drop down the notification bar and turn it on from there. I even called her in an attempt to get to the settings from the call menu, but she has some sort of touch protection enabled so you can't get to the bar either. I know we could reset the whole phone from recovery, but she has got photos and contacts there and we would like to back up them. Also USB debugging is off so it's not showing in the adb. Thanks for the effort in advance.
Didn't she have sync enabled?
No she doesn't. I think I'll factory reset it and try to recover as many photos with DigDeeper as possible.
FivEawE said:
No she doesn't. I think I'll factory reset it and try to recover as many photos with DigDeeper as possible.
Click to expand...
Click to collapse
Yeah man, I don't think you have any other alternative. Good luck.

Active Phone Call App Disappearing?

I am new to the OnePlus 8 on T-Mobile and I am having an issue where when on an active call the phone app completely disappears. Sometime i can find it again in the notification area and other times I cant find the active call at all. This makes it very difficult to switch to speakerphone or even hang up the call. Does anyone know why this is happening or how to fix it? I have never had this happen on an android phone before .
Thanks!
Are you using apps for notification LED ? like NotifyBuddy or similar ? i use this app and the phone goes all black and found it difficult sometimes.
Isnt the Phone app visible in Recent Apps list ?
for the time being unless someone really helps you solve the problem, you can enable Power Button Ends the call option from Accessibility settings to end Call easily with Power Button.
I am not using any LED apps. The suggestion about the accessibility option to end the call is a good one until I figure more out. Thanks for that tip!
peridoc said:
I am new to the OnePlus 8 on T-Mobile and I am having an issue where when on an active call the phone app completely disappears. Sometime i can find it again in the notification area and other times I cant find the active call at all. This makes it very difficult to switch to speakerphone or even hang up the call. Does anyone know why this is happening or how to fix it? I have never had this happen on an android phone before .
Thanks!
Click to expand...
Click to collapse
I had the same problem. After talking to OnePlus technical service they recommended me to do a factory reset from the recovery menu. I did it and never had the problem again.
Hope it helps you.
alberah said:
I had the same problem. After talking to OnePlus technical service they recommended me to do a factory reset from the recovery menu. I did it and never had the problem again.
Hope it helps you.
Click to expand...
Click to collapse
Thanks. Did you do any sort of restore after the reset or did you manually install al your apps, etc.?
peridoc said:
Thanks. Did you do any sort of restore after the reset or did you manually install al your apps, etc.?
Click to expand...
Click to collapse
Yes. Before the reset, I made a backup of the phone (the one that appears in the settings) that is stored in your Google Drive to be able to restore it later.
alberah said:
Yes. Before the reset, I made a backup of the phone (the one that appears in the settings) that is stored in your Google Drive to be able to restore it later.
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Great. I will give that a try. Thank you!
FYI - That reset seemed to fix my issue as well. Must have been a carryover from my old phone causing the issue. Thank you for the tip again!

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