Major Screen Failure. It fixed itself. - Samsung Galaxy Note 10 Questions & Answers

Long story short, but this thing calls for some details to make a better description of it.
I took a bike ride today – placed my N10+ in a small, soft fabric bag and put it into my bike's side bag, set my music on, BT with over_the_neck headphones and there I went. Totally unaware of any phone problems, no BT interruptions until I came to a spot where I wanted to try camera and pulled it out.
Turned it on and... a horror, the screen looked totally dark with a deep shade of bloody purple and when looked at different angles it was showing a gold, and green etc glowing shades as if the back of the phone was applied on the front screen. Very dark, I couldn't see much at all, barely recognizing the fonts.
I checked the settings, the screen was still set to adaptable brightness(and it was @ max), accidental touch was on and there was nothing I could do. Was trying to find any RGB settings in Dev. Options – nothing there. And, mind you, the screen dark as hell, squinting my eyes to see any details on the screen. Did reset, twice – still nothing, shut it off and headed home. Factory reset was number one on my mind, but before that, I set my tripod at home to record the screen behavior after turning it on... and..., the reboot was normal, everything looks normal now.
But I'm left with a burning question: WTF was thaaat???
Have you ever heard about OLED/AMOLED screens doing that? Is it a known, fixable problem?
Been using this phone for two days. Now am gonna have to spent hours with their Customer Service that sucks..

Maybe something is going on https://youtu.be/3zYX3M1ZSsU

GUGUITOMTG4 said:
Maybe something is going on https://youtu.be/3zYX3M1ZSsU
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Thanks for 'heads up' no, my problem was different, the entire screen opacity went totally dark with very intense colors of purple, burgundy red etc, then in different angles: yellow, silver but very ghostly looking and highly polarized. The display to read from was still there underneath of it, but almost impossible to see, like there was a heavy paint splashed over it. Too bad I couldn't take a pic of that. It will probably happen again, these things usually get worse with time.

mzsquared said:
Thanks for 'heads up' no, my problem was different, the entire screen opacity went totally dark with very intense colors of purple, burgundy red etc, then in different angles: yellow, silver but very ghostly looking and highly polarized. The display to read from was still there underneath of it, but almost impossible to see, like there was a heavy paint splashed over it. Too bad I couldn't take a pic of that. It will probably happen again, these things usually get worse with time.
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Click to collapse
Then probably color inversion setting glitched out for you.

Did you have glasses on?

James.Markham0757 said:
Did you have glasses on?
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This was my question as well.

GUGUITOMTG4 said:
Then probably color inversion setting glitched out for you.
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James.Markham0757 said:
Did you have glasses on?
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Semantics said:
This was my question as well.
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:laugh::laugh::laugh:Just got back home and am reading your posts guys and started laughing crazy, yes, these f glasses! And now I can reproduce that "major screen failure" at will - with the glasses. I bought those cheap sunglasses (zzTop) yesterday and just for the bike ridding because they're big to protect my eyes from bug swarms and not for regular use so I had no idea. That was the first time that I saw the display with those glasses. A 'major failure' of my own. I'm still laughing it's funny. Thanks again guys!

Moderators, please remove this thread.
Please remove, this thread happen to be a classic "much ado about nothing" - my bad. Just an honest mistake on my part.

Moderators, please remove this thread.
Well, I was right with one thing: the problem did Fix Itself. Thanks

Related

[Q] Light Bleed?

I've seen some of you have said there is some 'bleeding of light' what does that mean actually? Are there holes in the casing or is it something with the screen? And how bad is it?
Edited to add: Despite the troll, a few people here have reported this problem first hand - however it appears to be small, so hopefully they got a rotten apple.
Having replaced my own LCD backlight, I can speak to it.
Basically the LED lamp sits on the very bottom of the tablet illuminating the tablet from the back (hence backlit), the light is supposed to be contained but sometimes the lamp housing may contain gaps and light will leak through those gaps. They appear as light flares across the above layers.
If you google Ipad 2 light leaks and view Images, you can see a great deal of reports with sample images of the symptom.
I'm not quite sure why companies don't just employ a rubber gasket or flap around the lamp housing to get a good light seal.
Kermode said:
I've seen some of you have said there is some 'bleeding of light' what does that mean actually? Are there holes in the casing or is it something with the screen? And how bad is it?
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I havent read any reports anywhere of anyone posting LCD issues with the transformer
checkbox111 said:
I havent read any reports anywhere of anyone posting LCD issues with the transformer
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Click to collapse
There was a comment on one of the android forums.
I noticed it when I first switched on my device, but it was late at night in a very dark room, and brightness was on full. I have brightness set to auto now, and I have never noticed this again.
I am very intolerant of defects such as this, so if I am not seeing it, it's fair to say there isn't a problem. Of course that's just my opinion, but I really don't think it is an issue.
Hold on a moment .......OK, I've just gone and stood in a dark room, and brought up the Gallery App, because it has a dark border. No backlight bleed obvious until I turned the brightness up to maximum, at which point there was a vague semi-circle of backlight just to the right of the keyboard dock. Turning the brightness down to a sensible level solved the problem.
Hope this reassures you. I should perhaps point out that I have no affiliation with Asus, or Google, and no vested interested in device sales.
checkbox111 said:
I havent read any reports anywhere of anyone posting LCD issues with the transformer
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It's pretty rare I think. I've only read it on a couple of occasions and as far as I know it's the only physical issue with the tablet. Everyone keeps raving about it's build quality. So, if there is any light leak in mine (when I eventually get it) I'm swapping it. Just another reason to try it in the store
djklmnop said:
Basically the LED lamp sits on the very bottom of the tablet illuminating the tablet from the back (hence backlit), the light is supposed to be contained but sometimes the lamp housing may contain gaps and light will leak through those gaps. They appear as light flares across the above layers.
Click to expand...
Click to collapse
I'm afraid I don't understand that - what LED lamp (singular)? I thought whole panel was made up of tons of small "lamps" lighting up?
djklmnop said:
If you google Ipad 2 light leaks and view Images, you can see a great deal of reports with sample images of the symptom.
I'm not quite sure why companies don't just employ a rubber gasket or flap around the lamp housing to get a good light seal.
Click to expand...
Click to collapse
Ah that is the problem. Yeah i have that on my computer monitor :-/
Hope there isn't a lot of that on the transformer
checkbox111 said:
I havent read any reports anywhere of anyone posting LCD issues with the transformer
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Click to collapse
The very first thread here, where people were asking for this forum to be made, there were a few people who said theirs had bleed (and a few others said the sound was uneven in playback, one side very loud the other low)
I haven't seen much, so perhaps its only a few unlucky people.
Kermode said:
The very first thread here, where people were asking for this forum to be made, there were a few people who said theirs had bleed (and a few others said the sound was uneven in playback, one side very loud the other low)
I haven't seen much, so perhaps its only a few unlucky people.
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It was two people as they quoted 'has anyone' and 'i heard that there was' in other words the first person might have had it, but hasn't said anything since, the other person has heard a 'rumour'
I'm seeing a connection here between 'tablets' and 'tabloid' newspapers.
checkbox111 said:
It was two people as they quoted 'has anyone' and 'i heard that there was'
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No, spare me your rolleyes crap. It was people saying: My device has this problem. And some saying I'm returning it.
I've been reading a ton of sites about this device, and may have gotten confused about which site i read it on, but clearly there is no mistake when people say they have the problem, so don't accuse people of lying.
It certainly is mentioned here http://android.modaco.com/content/asus-eee-pad-transformer-transformer-modaco-com/336683/eee-pad-transformers-owners-thread-14-04-2011-first-post-updated/
"I had started to noticed light on my screen that shouldn't be there. This obviously is a backlight bleeding problem. ... the manager then took a look in the dark and he noticed it and said it was a fault with the screen and I can get a replacement."
http://www.avforums.com/forums/14430336-post46.html
"Screen. Some light bleed unfortunately (this is also being reported by other users on XDA forums/Modaco etc) - not a deal breaker, but it is there.. admittedly only noticable when using at night... Still great images though. "
(So he's probably not returning it)
checkbox111 said:
in other words the first person might have had it, but hasn't said anything since, the other person has heard a 'rumour'
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No, in other words: You probably make up stuff all the time and think everybody else does. Stop that.
checkbox111 said:
I'm seeing a connection here between 'tablets' and 'tabloid' newspapers.
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Click to collapse
I'm seeing you on my ignore list.
Kermode said:
I'm afraid I don't understand that - what LED lamp (singular)? I thought whole panel was made up of tons of small "lamps" lighting up?
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That's the way led technology works, but lcd (and i think ips) uses backlights.
I have a little bit of light bleed about 1.5" up on the right hand side of the screen... It's about the size of a 5p coin.
I'm not going to worry about getting anything done about it I don't think. I only notice in in the settings screen, and I'm rarely in there. When I'm in portrait mode, I just see it as a 'glow' on the taskbar.
dcmtnbkr said:
That's the way led technology works, but lcd (and i think ips) uses backlights.
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lights - plural? So more than one, right?
Kermode said:
I'm afraid I don't understand that - what LED lamp (singular)? I thought whole panel was made up of tons of small "lamps" lighting up?
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Click to collapse
Ah yes, you're right. Was thinking Flouro. In any case, light is leaking reflecting off small gaps from the edges and into the upper layers.
Have you ever tried to completely seal out all light out of a room? It is insanely difficult and amazing how much gets through.
Putzy said:
I have a little bit of light bleed about 1.5" up on the right hand side of the screen... It's about the size of a 5p coin.
I'm not going to worry about getting anything done about it I don't think. I only notice in in the settings screen, and I'm rarely in there. When I'm in portrait mode, I just see it as a 'glow' on the taskbar.
Click to expand...
Click to collapse
One guy said his disappeared when he turned down the brightness of the device.
djklmnop said:
Ah yes, you're right. Was thinking Flouro. In any case, light is leaking reflecting off small gaps from the edges and into the upper layers.
Have you ever tried to completely seal out all light out of a room? It is insanely difficult and amazing how much gets through.
Click to expand...
Click to collapse
No I haven't I generally don't blank out all light and watch stuff that way so I guess i'm ok (incidentally I hear that is bad for the eyes, watching tv in a totally dark room, but that's another talk)
Kermode said:
One guy said his disappeared when he turned down the brightness of the device.
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I'm already on half light, any lower and the screen looks stupid.
Putzy said:
I'm already on half light, any lower and the screen looks stupid.
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Click to collapse
I hear it disappears completely when you turn off the device
Kermode said:
lights - plural? So more than one, right?
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Typicaly there are two light sources - at the bottom and at the top of the screen (or on the left and on the right - my LCD monitor has it that way). Sometimes there is only one source - on the bottom mostly.
I'm not sure about this but as far as I know LED backlight works the same way - it's only at the top or bottom in most displays. Some better LCD TVs with LED backlight have more LEDs behind the screen - but it's pricy to do so I doubt tablets will have it that way.
I have a reasonable amount of light bleed on my Transformer. Areas on the horizontal and vertical near the home button.
In addition, a couple of spots on the right hand side vertical.
No major drama, called Comet and they are sending me a replacement, though not until next Thursday when they predict they will have more stock, though given what I have been reading today on various sites, that date could slip a little. Doesn't matter though, my replacement request is logged and will happen when it happens.
On the down side, by the time I get a replacement I will have spent ages getting it just how I want it.
On the up side, I get to have all the fun of setting it up again.
On a side note, having cancelled a preorder for a Xoom through PCWorld and bought the Transformer, I finally got to play with the Xoom on the shelf today.
Definitely made the right decision.
The Transformer just feels better made, and despite the fact that the Xoom has excellent viewing angles, the screen is not a patch on the Transformer, oh, and did I mention the small fact of 100 quid!
The reason I started to asks about this is because I'm a bit skittish about light bleed, having once had a monitor and the store just thinking i was nuts "there is nothing wrong with this monitor its just you" - thanks a lot! Humpf.

White strokes/lights in the edges

Had to use my transformer in the sun today and all went well. After arrviging at home I restarted the device and I saw overblown white lighting on the right left and top bottom side. Although you can only really see it with a dark background this thing is really annoying, I didn't do anything wrong like leaving my transformer in the sun or stuff like that.
So is this software or display related? If its the later I am going to return it to Asus and asking for a new display, because otherwhise I really love this beauty almost replaced my casual everyday work notebook.
How big and bright is it? If you're seeing it only on dark backgrounds, it sounds like it's light leak; which is pretty common on these types of LCD panels. I think the spot has always been there and now you notice it. Being out in the sun had nothing to do with it.
While light leakage is considered common, we can replace the panel under warranty if it's severe enough.
Asus_USA said:
How big and bright is it? If you're seeing it only on dark backgrounds, it sounds like it's light leak; which is pretty common on these types of LCD panels. I think the spot has always been there and now you notice it. Being out in the sun had nothing to do with it.
While light leakage is considered common, we can replace the panel under warranty if it's severe enough.
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Thank you, I have tried to make a screenshot but it just doesn't show the lights, so I am going to try it using my handycam tomorrow, will update this thread then and post it here.
Yeh take a photo with a camera. A screen shot will not be able to show the light leak since it's the actual panel that's affected and not what's on the display.
Asus_USA said:
Yeh take a photo with a camera. A screen shot will not be able to show the light leak since it's the actual panel that's affected and not what's on the display.
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Sorry went on vacation for 2 weeks, did a photo but it still sucks so Iam going to try it with a digicam later today, trickier than I first thought

Something strange with the screen, need your advise

Hi,
I got my S6 4 days ago and so far I'm really happy with it.
I have a tiny thing with my screen, can't even call it by a name and definitely don't know if it is an issue, so I'll try to describe it.
I noticed it by a mistake... after I got it, I opened the device, played with it to drain the battery in order to fully charge it.
When it went to 5% the device has reduced the brightness automatically to save the battery and than it appeared...
A one, look a like white pixel, somewhere around the middle of the screen that I didn't (and couldn't) notice before.
It stayed there no matter what i did or in which app I used.
After I got to 1% I plugged it to the power to charge it and than, when the brightness was automatically got brighter, it looked like
It disappeared... all looked fine.
After playing with it, I can summarize that I can clearly see this white pixel in 3 occasions:
1. When closing the screen, it appears for a millisecond on the black, like flashing and than the screen is shut off.
2. When opening the screen, the same, for a millisecond, like flashing.
3. When reducing the brightness.
In addition, if I am really trying, I can barely see it even in almost full brightness but just because I know it is there.
I understand that it is always there and because the brightness is high I can't almost see it.
I can say for sure that no one can see it if I won't point on it or mention it, even when closing the screen, you won't see it
unless you know it's there and you saw it after reducing the brightness.
Another strange thing (or maybe not) is that I took screenshots so I will be able to show it to you but it is not appearing over it
Even on a black screen - saw it but it is not there in the picture.
I can live with it, unless it is something can effect in the future. this is my only worry.
I know that the easy way is to go with the warranty, but as there are other issues with the screen like pinkish/yellow/green
Maybe if it's not an issue, better to leave it like that.
I really will appreciate your advise and opinion.
Dial *#0*#. Go Red, Green, Blue, Dimming. If the dot it's still visible in any of the tests you might have a dead pixel.
Sent from my SM-G920F using Tapatalk
pokr777 said:
Dial *#0*#. Go Red, Green, Blue, Dimming. If the dot it's still visible in any of the tests you might have a dead pixel.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Did it, and pretty much the same as I described.
Red, Green, Blue - Nothing
Dimming - See it just after dimming is happening, meaning just after the second click (on first click see nothing).
So, it's dead? half dead?
Can it be worse?
Like I wrote, it is bother me just because:
1. I know it's there
2. Mostly because I'm afraid how it will effect in the future or if it means that my screen is defect.
What do you think?
Thanks for your help.
This is a strange issue, normally the pixel is either dead or not, whats even stranger is that you and others are suffering from dead pixels, i tought this was a thing of the past with oled screens but clearly im wrong.
I have 1 suggestion for you, put on your google chrome browser in your phone, a very dark gray (not black) picture and see if you can spot that pixel in that background and report back please, while viewing the picture, play with the brightness, put it manual on max manual on medium and manual on low, be sure to check it in a dark-ish environment.
Same same.
In a room with regular lights:
Can spot it on full or 6/8 contrast just because I know it's there and even than it is really hard to notice it.
When put it on medium it is more visible but I'm not so sure that in "regular" looking someone will see it unless he will look for it or by a mistake it will jump on his eyes.
When put it in lowest - it is very clear and shine.
In a dark room:
Can spot is all the time but:
On full or 6/8 contrast it is noticed but not shine. like a brighter gray.
On medium or the lowest contrast - it is very visible - clear and shine.
Was your S6 ever opened? ) Maybe you have a small piece of dust under the glass? Screen protector? Try to check if it's visible in direct sunlight with the screen off.
Sent from my SM-G920F using Tapatalk
pokr777 said:
Was your S6 ever opened? ) Maybe you have a small piece of dust under the glass? Screen protector? Try to check if it's visible in direct sunlight with the screen off.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
It wasn't open, it is brand new.
I have a glass screen protector - can something like dust cause this kind of an issue? I don't think so (bit don't know of course) as if so I would see it all the time + it wasn't like showing/glowing for millisecond when closing the screen.
Doesn't' it?
Never leave your battery die! This is a common mistake people make. Lithium ion batteries needs to be charged as often as possible never leave it die as it will deteriorate the battery.
That strange pixel will probably settle after some use. The pinkish colour on the screen seems like a lot of people have that problem. That would be the only reason I would send that back for warranty
Hi,
I think that it is indeed a dead pixel. However as your phone has such high resolution and pixel density, I think it is harder to see sometimes.
Regarding the future of this problem, I don't think it will affect you more than this. I've owned some devices with dead pixels and never ever they gave me problems (my good ol Nintendo DS had 2 haha, I've been playing it since 2006 IIRC). But if you want professional guidance, maybe it's a good idea to take the phone to a Samsung Technical Center or something like that and show them the dead pixel (or try), and also talk about the pinkish screen.
All the best,
~Lord
Sent from my SM-G920I using Tapatalk
Thanks for your help.
I went to the local Samsung store and it is indeed a dead pixel (or whatever) - They gave me a brand new device.
Regarding the battery, thanks for the information, I wasn't aware of it at all, I did leave it to die at first use as I was away, but anyway, even without knowing it, Today I charged it at around 30%
as usually I'm not waiting for it to die, but from now on I will give it more attention.
Thanks all.

The pink screen

So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
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Click to collapse
Red screen*
When I got this phone in my opinion it was clear whit but tgen when I tried reducing the red colour it became even more clearer, I don't know it's probably I didn't pay attention to the colour when I got this phone...
In my opinion the blue light filter messes up the display although I know this isn't the case..
I got a replacement new phone as I cracked the screen on my first one, and my new one, if anything is slightly cooler / bluer than I usually like, no red / pink issues I can see. My last one was ever so slightly reddish even with red slider down.
for me it is fixed after:
- specific sw update
- set adaptive display
- set display tone to cooler option (-1 or -2 from the slide bar in display settings)
Out of the box mine is fine. I swapped my first one that had a pinkish display even when red turned all the way down.
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
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Click to collapse
if i understand your question right then yes, there are devices without the ted tint issue!
I went into 4 shops and looked at 8 phones and everyone of them had the red /pink issue only 1 could you turn down red to reduce it in adaptive settings when it became blue/green white and all were red In photo and cinema settings
I bought my s8+ ten days ago, after two days I changed it because of pink borders... Before change, I powered on two new s8+, one were all red (not only borders), the other one was nearly perfect... But I had to choose another color (orchid gray) instead of my first black phone... It's a shame that we have to choose the phone from the color of display and not from the color of the phone...
Inviato dal mio SM-G955F utilizzando Tapatalk
My screen is pretty noticeably green-tinted, but it somehow gets corrected when sliding the cool / warm slider all the way to the right, making the display more warm. Even though the issue is too much green, making the display warmer seems to fix it somehow. I know that the issue is green, because sliding down the green slider under advanced options fixes it, while sliding down the blue or red one just makes it worse
And pro tip, you can combine the cool / warm slider with the advanced options RGB sliders, if the warm / cool slider isn't enough on its own. Perfect mix for me is the cool / warm slider all the way to the right, and green slider decreased by 1-2. You could fix a bright red display with the combination of the general slider and the RGB sliders
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Funny thing about red screen and pink tint. I have my s8 plus since a week. My device came with lots of red tint, then I got an update that really helped, but still wasn't perfect. After few days my screen lost pink/red tint without adjusting anything. Of course, little pink tint on the edges exist but it's due to screen specifics.
jackdforme said:
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
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Click to collapse
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
gregoryostrom said:
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
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Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
jackdforme said:
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
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Click to collapse
Ok, I will definitely try the calibration outside. I'm not sure I've tried it outside on a bright day yet. I am using the adaptive display setting and auto brightness, all of the other modes are quite pink and unusable, actually the tint is more of a magenta. I'm fairly certain its the adaptive display mode shifting my white balance in the various environments. Hopefully Samsung will somehow fix the other modes as well. The more I use my phone, the more I realize the biggest problem is the color shift that happens at angles. Almost any movement up, down, left, or right will produce a pink tint. If i go to an even stronger angle (around 75 degrees)the tint goes away. I can also get rid of it by turning both the red and blue down all the way and set the slider fully towards cool. The pink is gone when I do this, but then everything's really blue/green. Thanks for the suggestion, I'll definitely give it a try and let you know how it works.
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
I received an update today and it has fixed my pink/red screen.
vimto25 said:
I received an update today and it has fixed my pink/red screen.
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Are you on csc SEE ?
vimto25 said:
I received an update today and it has fixed my pink/red screen.
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Click to collapse
Carrier?
Sent from my SM-G955U using XDA-Developers Legacy app
jackdforme said:
Carrier?
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Click to collapse
XEU
gregoryostrom said:
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
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Click to collapse
There is no chance I'd allow Samsung to "repair" my phone. This thing is brand new. You make them get you a BRAND NEW device out of a box you open in wherever you purchased it. Then you move forward in the store and check that display and all other fun things. Once satisfied, buy that unit. Why ever take a repair on something less than 1 month old. Have fun selling my OG unit as a refurb Sammy!

Weird display phenomenon

Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
sahu.prashant said:
Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
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Click to collapse
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
The Marionette said:
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
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Click to collapse
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
sahu.prashant said:
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
Click to expand...
Click to collapse
Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
The Marionette said:
Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
Click to expand...
Click to collapse
It certainly is weird. I mean that light bleed doesn't exactly appear to be "rogue" pixels either. Plus it's rather too dim to be noticed unless you're sitting in an absolutely dark room with your brightness maxed out and about 75% of the screen totally black (which would rarely ever happen). I believe it could be possible that every unit has this but never really has been noticed by anyone.
The issue isn't that great for me to switch to another ROM and test it. Just wanted to bring this to everyone's notice. I'm on OOS 5.1.11 (rooted)
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
Kalleculated said:
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
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Click to collapse
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
sahu.prashant said:
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
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Click to collapse
Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
Kalleculated said:
Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
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Click to collapse
Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
sahu.prashant said:
Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
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Click to collapse
I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
The Marionette said:
I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
Click to expand...
Click to collapse
Hehehehe.... I'm sure it'll be just fine! And congrats on getting your new phone (even if you're about to get it). Nevertheless it's a very decent device :good:

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