White strokes/lights in the edges - Transformer TF300T Q&A, Help & Troubleshooting

Had to use my transformer in the sun today and all went well. After arrviging at home I restarted the device and I saw overblown white lighting on the right left and top bottom side. Although you can only really see it with a dark background this thing is really annoying, I didn't do anything wrong like leaving my transformer in the sun or stuff like that.
So is this software or display related? If its the later I am going to return it to Asus and asking for a new display, because otherwhise I really love this beauty almost replaced my casual everyday work notebook.

How big and bright is it? If you're seeing it only on dark backgrounds, it sounds like it's light leak; which is pretty common on these types of LCD panels. I think the spot has always been there and now you notice it. Being out in the sun had nothing to do with it.
While light leakage is considered common, we can replace the panel under warranty if it's severe enough.

Asus_USA said:
How big and bright is it? If you're seeing it only on dark backgrounds, it sounds like it's light leak; which is pretty common on these types of LCD panels. I think the spot has always been there and now you notice it. Being out in the sun had nothing to do with it.
While light leakage is considered common, we can replace the panel under warranty if it's severe enough.
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Thank you, I have tried to make a screenshot but it just doesn't show the lights, so I am going to try it using my handycam tomorrow, will update this thread then and post it here.

Yeh take a photo with a camera. A screen shot will not be able to show the light leak since it's the actual panel that's affected and not what's on the display.

Asus_USA said:
Yeh take a photo with a camera. A screen shot will not be able to show the light leak since it's the actual panel that's affected and not what's on the display.
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Sorry went on vacation for 2 weeks, did a photo but it still sucks so Iam going to try it with a digicam later today, trickier than I first thought

Related

[Q] Light Bleed?

I've seen some of you have said there is some 'bleeding of light' what does that mean actually? Are there holes in the casing or is it something with the screen? And how bad is it?
Edited to add: Despite the troll, a few people here have reported this problem first hand - however it appears to be small, so hopefully they got a rotten apple.
Having replaced my own LCD backlight, I can speak to it.
Basically the LED lamp sits on the very bottom of the tablet illuminating the tablet from the back (hence backlit), the light is supposed to be contained but sometimes the lamp housing may contain gaps and light will leak through those gaps. They appear as light flares across the above layers.
If you google Ipad 2 light leaks and view Images, you can see a great deal of reports with sample images of the symptom.
I'm not quite sure why companies don't just employ a rubber gasket or flap around the lamp housing to get a good light seal.
Kermode said:
I've seen some of you have said there is some 'bleeding of light' what does that mean actually? Are there holes in the casing or is it something with the screen? And how bad is it?
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I havent read any reports anywhere of anyone posting LCD issues with the transformer
checkbox111 said:
I havent read any reports anywhere of anyone posting LCD issues with the transformer
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There was a comment on one of the android forums.
I noticed it when I first switched on my device, but it was late at night in a very dark room, and brightness was on full. I have brightness set to auto now, and I have never noticed this again.
I am very intolerant of defects such as this, so if I am not seeing it, it's fair to say there isn't a problem. Of course that's just my opinion, but I really don't think it is an issue.
Hold on a moment .......OK, I've just gone and stood in a dark room, and brought up the Gallery App, because it has a dark border. No backlight bleed obvious until I turned the brightness up to maximum, at which point there was a vague semi-circle of backlight just to the right of the keyboard dock. Turning the brightness down to a sensible level solved the problem.
Hope this reassures you. I should perhaps point out that I have no affiliation with Asus, or Google, and no vested interested in device sales.
checkbox111 said:
I havent read any reports anywhere of anyone posting LCD issues with the transformer
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It's pretty rare I think. I've only read it on a couple of occasions and as far as I know it's the only physical issue with the tablet. Everyone keeps raving about it's build quality. So, if there is any light leak in mine (when I eventually get it) I'm swapping it. Just another reason to try it in the store
djklmnop said:
Basically the LED lamp sits on the very bottom of the tablet illuminating the tablet from the back (hence backlit), the light is supposed to be contained but sometimes the lamp housing may contain gaps and light will leak through those gaps. They appear as light flares across the above layers.
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I'm afraid I don't understand that - what LED lamp (singular)? I thought whole panel was made up of tons of small "lamps" lighting up?
djklmnop said:
If you google Ipad 2 light leaks and view Images, you can see a great deal of reports with sample images of the symptom.
I'm not quite sure why companies don't just employ a rubber gasket or flap around the lamp housing to get a good light seal.
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Click to collapse
Ah that is the problem. Yeah i have that on my computer monitor :-/
Hope there isn't a lot of that on the transformer
checkbox111 said:
I havent read any reports anywhere of anyone posting LCD issues with the transformer
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Click to collapse
The very first thread here, where people were asking for this forum to be made, there were a few people who said theirs had bleed (and a few others said the sound was uneven in playback, one side very loud the other low)
I haven't seen much, so perhaps its only a few unlucky people.
Kermode said:
The very first thread here, where people were asking for this forum to be made, there were a few people who said theirs had bleed (and a few others said the sound was uneven in playback, one side very loud the other low)
I haven't seen much, so perhaps its only a few unlucky people.
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It was two people as they quoted 'has anyone' and 'i heard that there was' in other words the first person might have had it, but hasn't said anything since, the other person has heard a 'rumour'
I'm seeing a connection here between 'tablets' and 'tabloid' newspapers.
checkbox111 said:
It was two people as they quoted 'has anyone' and 'i heard that there was'
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No, spare me your rolleyes crap. It was people saying: My device has this problem. And some saying I'm returning it.
I've been reading a ton of sites about this device, and may have gotten confused about which site i read it on, but clearly there is no mistake when people say they have the problem, so don't accuse people of lying.
It certainly is mentioned here http://android.modaco.com/content/asus-eee-pad-transformer-transformer-modaco-com/336683/eee-pad-transformers-owners-thread-14-04-2011-first-post-updated/
"I had started to noticed light on my screen that shouldn't be there. This obviously is a backlight bleeding problem. ... the manager then took a look in the dark and he noticed it and said it was a fault with the screen and I can get a replacement."
http://www.avforums.com/forums/14430336-post46.html
"Screen. Some light bleed unfortunately (this is also being reported by other users on XDA forums/Modaco etc) - not a deal breaker, but it is there.. admittedly only noticable when using at night... Still great images though. "
(So he's probably not returning it)
checkbox111 said:
in other words the first person might have had it, but hasn't said anything since, the other person has heard a 'rumour'
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No, in other words: You probably make up stuff all the time and think everybody else does. Stop that.
checkbox111 said:
I'm seeing a connection here between 'tablets' and 'tabloid' newspapers.
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I'm seeing you on my ignore list.
Kermode said:
I'm afraid I don't understand that - what LED lamp (singular)? I thought whole panel was made up of tons of small "lamps" lighting up?
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That's the way led technology works, but lcd (and i think ips) uses backlights.
I have a little bit of light bleed about 1.5" up on the right hand side of the screen... It's about the size of a 5p coin.
I'm not going to worry about getting anything done about it I don't think. I only notice in in the settings screen, and I'm rarely in there. When I'm in portrait mode, I just see it as a 'glow' on the taskbar.
dcmtnbkr said:
That's the way led technology works, but lcd (and i think ips) uses backlights.
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lights - plural? So more than one, right?
Kermode said:
I'm afraid I don't understand that - what LED lamp (singular)? I thought whole panel was made up of tons of small "lamps" lighting up?
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Ah yes, you're right. Was thinking Flouro. In any case, light is leaking reflecting off small gaps from the edges and into the upper layers.
Have you ever tried to completely seal out all light out of a room? It is insanely difficult and amazing how much gets through.
Putzy said:
I have a little bit of light bleed about 1.5" up on the right hand side of the screen... It's about the size of a 5p coin.
I'm not going to worry about getting anything done about it I don't think. I only notice in in the settings screen, and I'm rarely in there. When I'm in portrait mode, I just see it as a 'glow' on the taskbar.
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One guy said his disappeared when he turned down the brightness of the device.
djklmnop said:
Ah yes, you're right. Was thinking Flouro. In any case, light is leaking reflecting off small gaps from the edges and into the upper layers.
Have you ever tried to completely seal out all light out of a room? It is insanely difficult and amazing how much gets through.
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No I haven't I generally don't blank out all light and watch stuff that way so I guess i'm ok (incidentally I hear that is bad for the eyes, watching tv in a totally dark room, but that's another talk)
Kermode said:
One guy said his disappeared when he turned down the brightness of the device.
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I'm already on half light, any lower and the screen looks stupid.
Putzy said:
I'm already on half light, any lower and the screen looks stupid.
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I hear it disappears completely when you turn off the device
Kermode said:
lights - plural? So more than one, right?
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Typicaly there are two light sources - at the bottom and at the top of the screen (or on the left and on the right - my LCD monitor has it that way). Sometimes there is only one source - on the bottom mostly.
I'm not sure about this but as far as I know LED backlight works the same way - it's only at the top or bottom in most displays. Some better LCD TVs with LED backlight have more LEDs behind the screen - but it's pricy to do so I doubt tablets will have it that way.
I have a reasonable amount of light bleed on my Transformer. Areas on the horizontal and vertical near the home button.
In addition, a couple of spots on the right hand side vertical.
No major drama, called Comet and they are sending me a replacement, though not until next Thursday when they predict they will have more stock, though given what I have been reading today on various sites, that date could slip a little. Doesn't matter though, my replacement request is logged and will happen when it happens.
On the down side, by the time I get a replacement I will have spent ages getting it just how I want it.
On the up side, I get to have all the fun of setting it up again.
On a side note, having cancelled a preorder for a Xoom through PCWorld and bought the Transformer, I finally got to play with the Xoom on the shelf today.
Definitely made the right decision.
The Transformer just feels better made, and despite the fact that the Xoom has excellent viewing angles, the screen is not a patch on the Transformer, oh, and did I mention the small fact of 100 quid!
The reason I started to asks about this is because I'm a bit skittish about light bleed, having once had a monitor and the store just thinking i was nuts "there is nothing wrong with this monitor its just you" - thanks a lot! Humpf.

[Q] Can anyone say they have NO lightbleed?

Received my replacement transformer the other day and thought it was OK on initial inspection, in a darkened room.
But actually, when you pump the brightness up to full, looking at a black screen (downloaded a black jpeg to test it as in the galley app the software buttons fade out so you get a true picture) it is actually no better than the one I sent back.
So my question is, using that system - black jpeg, full brightness, is there anyone out there who has no light bleed, particularly around the bottom left hand corner?
Cos if there is, it looks like this baby is going back to Comet for a second replacement, and if everyone has it, then I guess I will have to assume its a manufacturing 'feature' and just live with it.
Cheers for your help folks.
Sent from my Transformer using...... fingers.
Glad there is somebody know knows how to test a LCD light bleed properly.
I have the exact same issue. Maybe its part of the design.
J
Check my post in the other light bleed thread. I'd be happy to explain more if you'd like: http://forum.xda-developers.com/showpost.php?p=13478882&postcount=111
I did everything you said, and see no light bleed in mine. I just got mine today.
I did everything you said, and see no light bleed in mine. I just got mine today.
Has anyone noticed a problem with going from manual brightness to auto, and it not auto adjusting?
No light bleed here.
Sent from my Transformer TF101 using XDA Premium App
Zero light bleed for me as well.
at a very extreme angle i can see a little near the camera. doesn't bother me, i would have never noticed
markteacher said:
Received my replacement transformer the other day and thought it was OK on initial inspection, in a darkened room.
But actually, when you pump the brightness up to full, looking at a black screen (downloaded a black jpeg to test it as in the galley app the software buttons fade out so you get a true picture) it is actually no better than the one I sent back.
So my question is, using that system - black jpeg, full brightness, is there anyone out there who has no light bleed, particularly around the bottom left hand corner?
Cos if there is, it looks like this baby is going back to Comet for a second replacement, and if everyone has it, then I guess I will have to assume its a manufacturing 'feature' and just live with it.
Cheers for your help folks.
Sent from my Transformer using...... fingers.
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I mean... you went through all that to find a defect? I know that we all want the perfect device but how often will the light bleed actually affect us?
I think I also have light bleed but I had to tilt the damn thing to find it and it seemed perfectly fine before reading these posts.
Does it really bother you that much that you're even willing to go through the hassle of exchanging it?
I first noticed it when I booted the tablet with the lights out in the room. I don't have any issues in normal use and it doesn't bother me enough that I'd want to send it back.
I just got my 32GB. I didn't notice it during the daytime, but at night I do see a little towards the top. But not to the point where it bothers me.
Got a couple of small spots along the bottom that i could live with only noticeable if you have light off and brightness at full, one of the corners has quite bad bleed, can see it on darkish screens without even turning lights off or even down.
Considering whether to return it.
strikethreeout said:
I mean... you went through all that to find a defect? I know that we all want the perfect device but how often will the light bleed actually affect us?
I think I also have light bleed but I had to tilt the damn thing to find it and it seemed perfectly fine before reading these posts.
Does it really bother you that much that you're even willing to go through the hassle of exchanging it?
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'All that' is not really all that to be honest. I downloaded a black jpeg and looked at it whilst sat here watching the telly, took about 30 seconds in all to show up a significant level of light leaking in from the bottom corner.
If you have to tilt your unit to find any light then its not going to be a problem for you. On mine it casts a glow on the bottom corner when I am sat with it on my lap in a normal living room with the table lamp on.
For me there is nothing wrong with wanting a perfect device, I am pretty sure that's what I paid for. Had it not been perfect then Comet would have it marked as 'seconds, and would have charged me quite a bit less.
As it is, it arrived direct from the factory with this defect, and as I have said before, on a £100 cheapie off eBay I would probably put up with it, but not at 400 quid.
Add to this, unless Asus receives units back to their factory with these issues pointed out they will be unaware of the problem and have no incentive to tighten up their manufacturing process.
I don't know what is going on over in the US, but I do know they are far less accepting of poor service/goods than we are in the UK, and if these problems exist in units being shipped over there they will be flying back to Asus at a great rate of knots, and this is with the Us Transformer costing CONSIDERABLY less than it does over here.
If you have a good one, I am happy for you, and slightly envious of you. I wish I did.
On the blue boot screen or setting screen there is massive light bleeding on right and left side (about 2 inches wide). However, when there is an image on the screen it looks fine. Unfortunately I don't have a wireless connection at home so I haven't tried putting any movies or 'black' jpegs on the device for further testing; but will do so tomorrow. My hope is that when playing movies it looks fine and if so I won't worry about it. Screen has good fidelity; speakers seem decent and unit feels lighter than the acer/xoom. Also build doesn't seem that bad.
-
So far only immediate reactions are: Why didn't amazon put something in the shipping box like bubble wrap and what the @!#)(* no charging light? Even my $10 cell phone has a charging light.
I asked Asus phone support. They said there should be NO light bleed. I said a couple of times that mine is very slight, from the lower left corner, and he repeated that there shouldn't be any at all and that I should get a replacement.
I'm requesting a replacement anyway as my compass is broken, hopefully I can get one into my local Comet store so I can see for myself first.
A picture, as they say, paints a thousand words.
(and just to rub salt in the wound, discovered the gap along the side of the screen mentioned in another thread! 'Hello, is that Comet? I have something I need to discuss.....')
http://www.youtube.com/watch?v=80pSCclf9Eg
Light bleed here as well
Just wanted to chime in and say I have it too. At first I didn't notice it because I had just got it.. but after a while I found my eye being drawn down to the edges where there was light bleeding through. Its an unwelcome distraction and this unite will no doubt be exchanged for another one.
doronster195 said:
I did everything you said, and see no light bleed in mine. I just got mine today.
Has anyone noticed a problem with going from manual brightness to auto, and it not auto adjusting?
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Auto adjusting works when you turn the screen off then back on.
i feel all of you. One time I bought a car and one of the tire pressures was off by the time I got home. I took the car back to the dealer several times til they got the tire pressures right on all four tires. Took a month to get it right. The nerve of these manufacturers.
unknown_owner said:
i feel all of you. One time I bought a car and one of the tire pressures was off by the time I got home. I took the car back to the dealer several times til they got the tire pressures right on all four tires. Took a month to get it right. The nerve of these manufacturers.
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No, this is more like buying a new car and your car doors or windows not shutting fully.

Uneven backlight/ colour tone shifting on bottom half of the screen

Just purchased a brand new Galaxy S6 32GB FLAT in white today. Right out of the box, especially on a white background, I noticed that the bottom half of the screen shifts into a more warmer tone. It's most visible on a white background, where i can actually see the transition between the two colour tones. Other colours are affected too, but not as noticeable. Please refer to the attached screenshots, (Ignore the diagonal lines running across the screen, caused by the camera artefact).
My question is, is it normal? Can you please check yours and provide feedback? Thanks in advance
I have the same
Its a common issue. But it shouldnt be like that. You should get a replacement
Dark5tar said:
Just purchased a brand new Galaxy S6 32GB FLAT in white today. Right out of the box, especially on a white background, I noticed that the bottom half of the screen shifts into a more warmer tone. It's most visible on a white background, where i can actually see the transition between the two colour tones. Other colours are affected too, but not as noticeable. Please refer to the attached screenshots, (Ignore the diagonal lines running across the screen, caused by the camera artefact).
My question is, is it normal? Can you please check yours and provide feedback? Thanks in advance
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Click to collapse
Dude this isnt severe. Ive seen enough amoled displays having worse tints and stripes. Yours is much better than them. If I was you, I wouldnt settle for this. Replace it or get a refund. I have severe ocd about my phone. I need it to be perfect. Luckily the S6 that I have has a very good display. A perfect one. Get a replacement asap. This isnt something normal.
Im ordering my 2nd replacemeny soon. My first one was yellowish and uneven like yours. My current one has a horrible pink tint. Try 3
Welcome to the club: http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
I took my phone back to the Samsung store and got it replaced by the manager there. The screen looked fine when i first looked at it in store, but soon after taking it home i realised that this second unit has a yellowish tint on the right side of the screen. Going back tomorrow for another replacement.... SIGH!!!!!
My third replacement from the Samsung Exp Store is.... a KEEPER! This unit has a much better even backlight and meets my expectation! After going through that trouble, i'm happy to say that I'm a a happy camper
Dark5tar said:
My third replacement from the Samsung Exp Store is.... a KEEPER! This unit has a much better even backlight and meets my expectation! After going through that trouble, i'm happy to say that I'm a a happy camper
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Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
cuteoz said:
Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
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Looks all right to me, but then again we all perceive things differently. My current unit is not perfect, there's still a green/blue tint to it, but it's tolerable. If you cannot tolerate it, then keep exchanging until you find one that you can tolerate with. Keep in mind though that you won't find a unit with 100% even colour hue; it's the limitation with AMOLED displays. All the best!
I have the same issue
I have the same, but much less severe than yours seem to be. I don't notice it at all with normal use, only super slightly on bright white screens. If it really looks like it does on the photo, I would get it replaced.
cuteoz said:
Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
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It's normal.
Light bars on black wallpaper
I have the following issue on black wallpapers.On top and bottom there is a lighter bar.This appears only after applying the wallpaper.Viewing them with Quickpick there are no bars.Same in Nova and TW after applying it.Tried attaching a screen but the bars are not captured.What could it be,a ROM issue,a low DPI?I have the DPI set to low.Also on brighter pics you can't see the bars ,after applying which makes sense.
White uniformity - Is this the jelly effect and is it normal?
I got a really good deal on a used Tab S6 from Amazon and I love the tablet but there is weird tinting thing happening on white screens.
When viewed slightly off-axis the tint goes blue.
Makes me nuts when reading NY TImes and edges of white screen are tinted blue.
The effect changes when viewed at different angles and seen without screen protector. It is tough to photograph but hopefully you can see what I see.
Ignore the moire in the middle of the first shot - that's a screen protector... Look at extreme edges of screen.
Thanks and pardon me if this has been answered before - I've searched and couldn't find this issue.

The pink screen

So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
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Red screen*
When I got this phone in my opinion it was clear whit but tgen when I tried reducing the red colour it became even more clearer, I don't know it's probably I didn't pay attention to the colour when I got this phone...
In my opinion the blue light filter messes up the display although I know this isn't the case..
I got a replacement new phone as I cracked the screen on my first one, and my new one, if anything is slightly cooler / bluer than I usually like, no red / pink issues I can see. My last one was ever so slightly reddish even with red slider down.
for me it is fixed after:
- specific sw update
- set adaptive display
- set display tone to cooler option (-1 or -2 from the slide bar in display settings)
Out of the box mine is fine. I swapped my first one that had a pinkish display even when red turned all the way down.
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
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if i understand your question right then yes, there are devices without the ted tint issue!
I went into 4 shops and looked at 8 phones and everyone of them had the red /pink issue only 1 could you turn down red to reduce it in adaptive settings when it became blue/green white and all were red In photo and cinema settings
I bought my s8+ ten days ago, after two days I changed it because of pink borders... Before change, I powered on two new s8+, one were all red (not only borders), the other one was nearly perfect... But I had to choose another color (orchid gray) instead of my first black phone... It's a shame that we have to choose the phone from the color of display and not from the color of the phone...
Inviato dal mio SM-G955F utilizzando Tapatalk
My screen is pretty noticeably green-tinted, but it somehow gets corrected when sliding the cool / warm slider all the way to the right, making the display more warm. Even though the issue is too much green, making the display warmer seems to fix it somehow. I know that the issue is green, because sliding down the green slider under advanced options fixes it, while sliding down the blue or red one just makes it worse
And pro tip, you can combine the cool / warm slider with the advanced options RGB sliders, if the warm / cool slider isn't enough on its own. Perfect mix for me is the cool / warm slider all the way to the right, and green slider decreased by 1-2. You could fix a bright red display with the combination of the general slider and the RGB sliders
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Funny thing about red screen and pink tint. I have my s8 plus since a week. My device came with lots of red tint, then I got an update that really helped, but still wasn't perfect. After few days my screen lost pink/red tint without adjusting anything. Of course, little pink tint on the edges exist but it's due to screen specifics.
jackdforme said:
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
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What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
gregoryostrom said:
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
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Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
jackdforme said:
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
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Ok, I will definitely try the calibration outside. I'm not sure I've tried it outside on a bright day yet. I am using the adaptive display setting and auto brightness, all of the other modes are quite pink and unusable, actually the tint is more of a magenta. I'm fairly certain its the adaptive display mode shifting my white balance in the various environments. Hopefully Samsung will somehow fix the other modes as well. The more I use my phone, the more I realize the biggest problem is the color shift that happens at angles. Almost any movement up, down, left, or right will produce a pink tint. If i go to an even stronger angle (around 75 degrees)the tint goes away. I can also get rid of it by turning both the red and blue down all the way and set the slider fully towards cool. The pink is gone when I do this, but then everything's really blue/green. Thanks for the suggestion, I'll definitely give it a try and let you know how it works.
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
I received an update today and it has fixed my pink/red screen.
vimto25 said:
I received an update today and it has fixed my pink/red screen.
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Are you on csc SEE ?
vimto25 said:
I received an update today and it has fixed my pink/red screen.
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Carrier?
Sent from my SM-G955U using XDA-Developers Legacy app
jackdforme said:
Carrier?
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XEU
gregoryostrom said:
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
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There is no chance I'd allow Samsung to "repair" my phone. This thing is brand new. You make them get you a BRAND NEW device out of a box you open in wherever you purchased it. Then you move forward in the store and check that display and all other fun things. Once satisfied, buy that unit. Why ever take a repair on something less than 1 month old. Have fun selling my OG unit as a refurb Sammy!

Question Display "stains" on white background

I noticed two light blue stains on the center of the display and around the fingerprint sensor. Very light, visible only at certain angles but noticeable especially when reading with white background (Facebook posts for example). Does anyone have a similar issue?
Pretty sure those are the under screen sensors
I sure hope so. Because I'd hate for them to spread Guess I'll have to get used to it, a bit annoying but it'll be fine. Thank you for your answer!
Stix96 said:
I sure hope so. Because I'd hate for them to spread Guess I'll have to get used to it, a bit annoying but it'll be fine. Thank you for your answer!
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last blue stain i had on a display where on my Nexus 7 2nd Gen (IPS display), Google replace the tablet without bothering because it was spreading. However, the OLED screen is another technology so I don't know. Maybe you should wait and see if it spread or not. I didn't experiencing anything like this on my unit.

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