Small click noise when screen turns on - ASUS ZenFone 6 (2019) Questions & Answers

Whenever I turn on or off the screen, there's a faint click noise, almost like electrical bridging. Can anyone confirm if this is normal?

Could this be actually an intended sound effect, like the one that is default for clicking when you reset the device?

abprie said:
Could this be actually an intended sound effect, like the one that is default for clicking when you reset the device?
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I don't think so; it's very very quiet and seems to be linked with the backlight being switched on/off, rather than simply the phone being unlocked or locked

It might be camera lens. My S10 does it when turn off and on.
Sent from my SM-G970U1 using Tapatalk

The sound is because the camera motor is making one small step to check if the camera is in the right position.
https://swedroid.se/forum/threads/snabba-fragor-snabba-svar-zenfone-6.165775/page-41#post-2445095

I have this same issue, a faint click sound on the top of my phone whenever I turn on or turn off my screen via the power button / tapping the screen. Pretty sure it's coming from the motor, not sure if this is normal among users though. And I just got my phone two days ago.
EDIT: Nevermind, I just checked the link in the above post. The Asus rep gave an answer, that helped relieve my concern.

Thank you for the information. Was very confused about what the sound was!

Related

[Q] Face Hangups....

Is anyone having issues with the Tbolt hanging up by shifting the phone around during a call? This is getting frustrating as its happening a lot. I'm using BAMF 1.6.3.
Any suggestions would be appreciated!
Eric
Yes...methinks it has something to do with the proximity sensor?
Under sound settings, try unchecking "flip for speaker". It may be too sensative.
Sent from my TB using XDA Premium App
zander06 said:
Yes...methinks it has something to do with the proximity sensor?
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My proximity sensor is horrible.
so no solutions?
pnd4pnd said:
so no solutions?
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None that I know of yet. It is the proximity sensor, as my bolt is also plagued by this issue. Hopefully someone will take the time to adjust the sensitivity of it in a ROM so that it doesn't wake up the phone so easily while on a call.
I have that same issue. I got in the habit of hitting the home button before I put the phone up to my face. By the time I end the call, my browser or something is opened, but at least I don't hang up on the person I'm talking to.
Another solution: after the call comes in and you answer, just hit the power button. The screen will turn off (and won't turn back on until you hit the power button again).
I saw another thread about this. Someone said that lint gets into the speaker grill and messes with the sensor. Just lightly blow onto the grill to get the lint out of the way. I had issues with the screen not turning off when I put the phone to my face. This solved my issue... for now.

Haptic feedback suddenly stopped working

Just noticed it. No idea why. I turned the tablet off/on a couple of times but that didn't do anything. Any ideas?
The motor might be dead. Have you tried toggling it under sound?
The 700 I got from Best Buy, a C7, haptic was dead out of the box. Had to take it back.
Factory reset didn't fix it either. I'm hesitant to exchange it because I don't have any of the other issues people are complaining about with this one but might with another. What a pain in the ass.
Does it vibrate when you power on or off? It should at least do that, if it does, its working. If you don't feel anything its toast.
Makes me mad too cause the one I had, everything was great except haptic. I didn't want to wait for another one so just took the refund
NeoMagus said:
Does it vibrate when you power on or off? It should at least do that, if it does, its working. If you don't feel anything its toast.
Makes me mad too cause the one I had, everything was great except haptic. I didn't want to wait for another one so just took the refund
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Yeah, it vibrates when turning on/off. The tablet has been set to 'vibrate on touch' since day 1. Mysteriously that doesn't seem to work anymore.
after seeing this thread i just checked mine out. The haptic feedback is really really weak. I cant really feel it unless i am paying really close attention. On my prime it is noticeable, for sure.
I powered down and back up as suggested and got the standard 1/2 second buzz associated with those actions.
Maybe something in the update neutered the feedback? Is anyone's really pronounced?
stunya said:
after seeing this thread i just checked mine out. The haptic feedback is really really weak. I cant really feel it unless i am paying really close attention. On my prime it is noticeable, for sure.
I powered down and back up as suggested and got the standard 1/2 second buzz associated with those actions.
Maybe something in the update neutered the feedback? Is anyone's really pronounced?
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Mine was totally fine, pre and post update, until I think late yesterday? The only thing I can think of, and I really hope this has ZERO to do with my issue, is that I had left my stylus laying across the screen for a short period of time. I think while it was resting on the screen it was registering touches repeatedly and maybe this screwed up the feedback mechanism? I know it was registering because the webpage that was showing was zooming in and out frenetically until I picked the stylus back up.
stunya said:
after seeing this thread i just checked mine out. The haptic feedback is really really weak. I cant really feel it unless i am paying really close attention. On my prime it is noticeable, for sure.
I powered down and back up as suggested and got the standard 1/2 second buzz associated with those actions.
Maybe something in the update neutered the feedback? Is anyone's really pronounced?
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Click to collapse
IMO this tablet is considerably more hefty than the prime. I think its because of the form factor that doesn't transit vibrations as well.
Sent from my PG86100 using Tapatalk 2
I'm just going to live with the broken haptic feedback. None in stock locally to make an exchange, and I really don't want to go thru the rigamarole of shipping it back, waiting who knows how long for a replacement, and then possibly getting one with other issues.
I got no haptic feedback at all since I got the Infinity. There's no screen locking sound either. I guess there should be one anyway?! The settings for these aren't affecting to anything at all.
jdeoxys said:
IMO this tablet is considerably more hefty than the prime. I think its because of the form factor that doesn't transit vibrations as well.
Sent from my PG86100 using Tapatalk 2
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i messed with mine all day. i am on the fence about sending it back (though prob not). it transmits a decent amount of feedback every 2-3 times, then 1-2 time where it is barely noticeable. I did the same set of testing with the prime...it too has a weak signal every 2nd or 3rd time, but it is still stronger than "regular" on my infinity.
I am going to see what others say, but i might have to agree with you on the transmission of vibration. If i hold it up to my ear, its definitely trying to do something...just not communicating it well.
Where is this "vibrate on touch" option? I can't find it anywhere. Are you talking about "Vibrate on keypress" for the Android keyboard? As long as you get buzz during the turning off and on, you at least have it functional.
alienedd said:
Where is this "vibrate on touch" option? I can't find it anywhere. Are you talking about "Vibrate on keypress" for the Android keyboard? As long as you get buzz during the turning off and on, you at least have it functional.
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settings/sound/system - vibrate on touch.
its more for say a long press when adding a widget or icon...etc
stunya said:
settings/sound/system - vibrate on touch.
its more for say a long press when adding a widget or icon...etc
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Hmmm. I don't get any feedback from that. Messed with some widgets and icons - nothing. Maybe its one of those things that didn't get checked by QC?
Ooookk...after reading this thread went to check my. Also no haptic feedback even if I check it from the settings...this is strange.
I never noticed haptic feedback.
After reading this thread I checked all the settings and I didn't get anything.
Except the one when you switch it off....
I'm using swiftkey.
So I checked the settings there.
It was activated but no haptic feedback.
But in swiftkey you can change the duration as well.
I set it to 60 and now I get haptic feedback.
So the hardware seems to be OK in my case.
I was getting decent haptic feedback when typing, backspacing, hitting the home key, arrow key, home screen, whatever, before it stopped working. I also tested out swiftkey from the app store and was able to turn up the haptic feedback setting when typing, but still nothing from screen touches etc. This has to be a hardware issue, right? Then again, why would this function work, then stop working, but then sort of work (at least on the keyboard side) when using another app?
I made an assumption that this problem manifested when I left my stylus on the screen causing the screen to bug out as if it were be touched rapidly and repeatedly. Because store exchanges are impossible at this time and I'm ~1.5 weeks from my 30 day return window I decided to order another one, and then set up an RMA for this one to go back and be credited; assuming that my replacement doesn't have any other issues. I couldn't justify letting this go considering the cost of this thing and the fact I've only had it a couple of weeks.
How about the screen locking sound? Should there be one?
Actually there is a very very faint audio feedback for touch that I'm able to hear with headphones in a totally quiet place. It disappears when unchecking the setting.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Jack Daniel's said:
I never noticed haptic feedback.
After reading this thread I checked all the settings and I didn't get anything.
Except the one when you switch it off....
I'm using swiftkey.
So I checked the settings there.
It was activated but no haptic feedback.
But in swiftkey you can change the duration as well.
I set it to 60 and now I get haptic feedback.
So the hardware seems to be OK in my case.
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If you change the duration of the regular Android Keyboard under its "Advanced Settings" you can get the vibrate on keypress to work. The duration is initially set too short for the vibrate mechanism to fully buzz. I changed it from 1 ms to 100 ms and I get definite (but not powerful) jiggle.
johannesr said:
How about the screen locking sound? Should there be one?
Actually there is a very very faint audio feedback for touch that I'm able to hear with headphones in a totally quiet place. It disappears when unchecking the setting.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
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I can get a faint locking sound. Can't hear anything for interactions outside of typing though.
stray_pube said:
I was getting decent haptic feedback when typing, backspacing, hitting the home key, arrow key, home screen, whatever, before it stopped working. I also tested out swiftkey from the app store and was able to turn up the haptic feedback setting when typing, but still nothing from screen touches etc. This has to be a hardware issue, right? Then again, why would this function work, then stop working, but then sort of work (at least on the keyboard side) when using another app?
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I just checked all of the boxes under the sound feedbacks. I can get some haptic from the back and home buttons but still nothing for widgets and such. Can't really notice any sounds from those though. Perhaps an update lowered the values for the feedback and that's why your initial problem happened? Dunno.
alienedd said:
I just checked all of the boxes under the sound feedbacks. I can get some haptic from the back and home buttons but still nothing for widgets and such. Can't really notice any sounds from those though. Perhaps an update lowered the values for the feedback and that's why your initial problem happened? Dunno.
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The problem didn't start happening until 2 days ago. The update has nothing to do with it. The last fix I tried to do was a 'cold boot'. I can't get that to work and yes, I followed the instructions posted on another forum and in YouTube videos. I hold down power and volume simultaneousy for up to a minute and nothing happens, other than locking it up and I have to stick a paper clip to reset it.

Update or bad screen?

Hey people
Got my smart watch about 4 days ago and it was all good until tonight and now for some reason i can't see the clock anymore unless i press the power button :S i could have sworn it had a low light mode and the clock was visable ok but since tonight i can't see the time unless there's a light pointing straight at the watch. I hooked it upto the service centre thing and updated it through that but hasn't helped.
am I going mad here and just seeing things? :S
EDIT: i also noticed when i turn it off i get some weird colours appearing in the clockface some pinks/purples. i don't understand it was ok a couple of hours ago and it's been on my wrist the whole time :S
Did you try to reset the watch? Also our you have any custom clocks installed, remove them. As after reset, Sony smartwatch app will reinstall them on the watch, once the watch and the phone are connected.
On your watch, go to settings and tap reset watch.
Sent from my HTC One SV using Tapatalk
tried that chap loads of times and nothing tried re-installing firmware and nothing swell. no custom watchfaces installed either just the stock ones
Roxas598 said:
Hey people
Got my smart watch about 4 days ago and it was all good until tonight and now for some reason i can't see the clock anymore unless i press the power button :S i could have sworn it had a low light mode and the clock was visable ok but since tonight i can't see the time unless there's a light pointing straight at the watch. I hooked it upto the service centre thing and updated it through that but hasn't helped.
am I going mad here and just seeing things? :S
EDIT: i also noticed when i turn it off i get some weird colours appearing in the clockface some pinks/purples. i don't understand it was ok a couple of hours ago and it's been on my wrist the whole time :S
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Just to make it clear, you are not talking about the low power mode right? No backlight, but can be still seen by people in ambient light??? Maybe you should take a picture of the watch so we can clearly see what is going on.
At night my sw2 turns of the screen completely. But when I MOVE the watch it turns on the clock on the display. I think it has an accelerometer that turns off the screen when no movement is detected.
Sent from my GT-N5100 using Tapatalk
severoprisan said:
At night my sw2 turns of the screen completely. But when I MOVE the watch it turns on the clock on the display. I think it has an accelerometer that turns off the screen when no movement is detected.
Sent from my GT-N5100 using Tapatalk
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The same for me. I think that isn't a bug, but accelerometer
Inviato dal mio LG-D802 utilizzando Tapatalk
It is normal.
It is a feature to save battery when it isn't worn.
I am more curious as to the "watch (display) turns on from moving it". Does the SW2 have an accelerometer? My watch display doesn't kick on when I move it. Or was this a feature of the earlier SmartWatches?
Nomad1600 said:
I am more curious as to the "watch (display) turns on from moving it". Does the SW2 have an accelerometer? My watch display doesn't kick on when I move it. Or was this a feature of the earlier SmartWatches?
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I believe SW2 does have an accelerometer. Put your watch on a table, leave it untouched for while, screen completely turns off. Not even the low power watch mode is displayed. But once you move it, low power watch comes back on (without the backlight). I observed it many times when it was charging and when left at the bed side table.
But it is not utilized for backlight function. That is a missing feature people are asking for. But I don't really need it. Just like a regular watch, I press a button to turn the light on when I can't see it in the dark.
Sent from my HTC One SV using Tapatalk
thearif said:
I believe SW2 does have an accelerometer. Put your watch on a table, leave it untouched for while, screen completely turns off. Not even the low power watch mode is displayed. But once you move it, low power watch comes back on (without the backlight). I observed it many times when it was charging and when left at the bed side table.
But it is not utilized for backlight function. That is a missing feature people are asking for. But I don't really need it. Just like a regular watch, I press a button to turn the light on when I can't see it in the dark.
Sent from my HTC One SV using Tapatalk
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Wow... I didn't even notice the screen going completely black after sitting for a while. I am still on watch honeymoon, and either the watch is on my wrist or turned off and on the dresser. But sure enough, it does go into a deeper "sleep" mode and wakes up when I pick it up. Nice!
I do see that having it wake to the backlit mode would be nice but it would seem to kill the battery since when worn it would be in more constant movement. Unless they tuned the accelerometer to only wake when a more significant motion happens.
Nomad1600 said:
Wow... I didn't even notice the screen going completely black after sitting for a while. I am still on watch honeymoon, and either the watch is on my wrist or turned off and on the dresser. But sure enough, it does go into a deeper "sleep" mode and wakes up when I pick it up. Nice!
I do see that having it wake to the backlit mode would be nice but it would seem to kill the battery since when worn it would be in more constant movement. Unless they tuned the accelerometer to only wake when a more significant motion happens.
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Yeah the previous iteration of smartwatch from Sony did not have always on watchface and it was a necessity. And to see the time you had to turn on the display. One way was to double tap on the watch screen to wake it up. Another way was to light up the screen by lifting your arm and turning the watch towards you. But the second way never really worked reliably.
But I don't think SW2 needs that. As we already have always on watch with great readability even in places where there little light.
Sent from my HTC One SV using Tapatalk
thearif said:
Just to make it clear, you are not talking about the low power mode right? No backlight, but can be still seen by people in ambient light??? Maybe you should take a picture of the watch so we can clearly see what is going on.
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Sorry for the delay! yeah seems my watch didn't have the low power mode and now it does it's just near impossible to see unless i have some light directly on the screen
Roxas598 said:
Sorry for the delay! basically sitting here in the dark i can't see the time on the display at all but i could when i first got it now I need to actually press the button to see the time :S dunno if it's just me thinking i could or not is the problem lol
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So there is nothing on the screen not even the low power mode on the watch. I don't know what to tell you boss as you have already done a reset. Maybe one thing to check is to use SUS to reflash the firmware using your pc, if you haven't done it already.
Sent from my HTC One SV using Tapatalk
thearif said:
So there is nothing on the screen not even the low power mode on the watch. I don't know what to tell you boss as you have already done a reset. Maybe one thing to check is to use SUS to reflash the firmware using your pc, if you haven't done it already.
Sent from my HTC One SV using Tapatalk
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Click to collapse
sorry chap i updated my post there is something on the screen but it's impossible to see without some sort of light source on it makes it kinda annoying to use could have sworn it wasn't when i first got it but figured i'd ask anyway!
Roxas598 said:
sorry chap i updated my post there is something on the screen but it's impossible to see without some sort of light source on it makes it kinda annoying to use could have sworn it wasn't when i first got it but figured i'd ask anyway!
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Click to collapse
No problem. I never considered the low power hard to see. But I guess most of the time I am in well lit places
Sent from my HTC One SV using Tapatalk

screen turns on during phone call

I might be wrong or I accidentally press the screen with my
cheek, but I think I do not. Is it known issue? During phone
call I look at the screen and see it going on. Or it maybe
starts something of face recognizing stuff?
Sorry if I post non existing problem. I will take a closer look
into it next day or two.
Best regards.
fooboo said:
I might be wrong or I accidentally press the screen with my
cheek, but I think I do not. Is it known issue? During phone
call I look at the screen and see it going on. Or it maybe
starts something of face recognizing stuff?
Sorry if I post non existing problem. I will take a closer look
into it next day or two.
Best regards.
Click to expand...
Click to collapse
when you put your phone near to your ear during call, the screen will turn off due to proximity sensor,
when you move it far from your ear (or any obstacle) during call, the screen will turn on again. it is normal.
samersh72 said:
when you put your phone near to your ear during call, the screen will turn off due to proximity sensor,
when you move it far from your ear (or any obstacle) during call, the screen will turn on again. it is normal.
Click to expand...
Click to collapse
Thank you! I was really worry about this.
Best regards.

Audible sound from camera module when locking and unlocking the device, anyone else?

The camera doesnt move but I can feel mechanical movement when I open and lock the phone. Anyone else experiencing this?
No sound or movement here when unlocking.
Do you have face unlock enabled somewhere? It might be preparing the camera to move for face unlock or something like that.
Species 5618 said:
No sound or movement here when unlocking.
Do you have face unlock enabled somewhere? It might be preparing the camera to move for face unlock or something like that.
Click to expand...
Click to collapse
No I don't have it enabled and never have, there isnt any abnormal apps with access to the camera either..
Maybe the mechanism locks down a little tighter when the screen is locked seeing that it will not be used while the screen is off? Then, when you unlock the phone and the screen is turned on the mechanism gets ready for any movement that is needed by the end user?
I cannot wait until far more people have this in hand so that all these various questions can be addressed.
jaseman said:
Maybe the mechanism locks down a little tighter when the screen is locked seeing that it will not be used while the screen is off? Then, when you unlock the phone and the screen is turned on the mechanism gets ready for any movement that is needed by the end user?
I cannot wait until far more people have this in hand so that all these various questions can be addressed.
Click to expand...
Click to collapse
I actually tested this and think it might be correct. I forcefully flipped the camera up a bit when the phone was off, if you try to put it back into place the camera module will be in a pretty "loose" position. When locking/unlocking the phone it goes back to the firm "locked" position.
jaseman said:
Maybe the mechanism locks down a little tighter when the screen is locked seeing that it will not be used while the screen is off? Then, when you unlock the phone and the screen is turned on the mechanism gets ready for any movement that is needed by the end user?
I cannot wait until far more people have this in hand so that all these various questions can be addressed.
Click to expand...
Click to collapse
Yes, I think so too
When locking screen I can hear the motor giving one faint "click" as if it is "locking" in place. Seeing as it is a free-angle motor I guess they need to "lock it" somehow , as Ive actually tried holding it by the camera module and "flipping the phone" around - which actually works.. although not sure if that's recommended to do
Hi, i experience the same thing: there is a faint noise when locking and unlocking the phone screen. I guess this is normal, i have to put my ear near it to hear it.
When i received and unboxed it, the camera was loose. It was flipping freely. It was only when i did the setup it locked into place.
yes, i have a quietly sound, too. seems to be normal.
leiros said:
The camera doesnt move but I can feel mechanical movement when I open and lock the phone. Anyone else experiencing this?
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I think It's a new function from the last update to ensure the camera is closed(locked) when you shut your phone after using the camera

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