Audible sound from camera module when locking and unlocking the device, anyone else? - ASUS ZenFone 6 (2019) Questions & Answers

The camera doesnt move but I can feel mechanical movement when I open and lock the phone. Anyone else experiencing this?

No sound or movement here when unlocking.
Do you have face unlock enabled somewhere? It might be preparing the camera to move for face unlock or something like that.

Species 5618 said:
No sound or movement here when unlocking.
Do you have face unlock enabled somewhere? It might be preparing the camera to move for face unlock or something like that.
Click to expand...
Click to collapse
No I don't have it enabled and never have, there isnt any abnormal apps with access to the camera either..

Maybe the mechanism locks down a little tighter when the screen is locked seeing that it will not be used while the screen is off? Then, when you unlock the phone and the screen is turned on the mechanism gets ready for any movement that is needed by the end user?
I cannot wait until far more people have this in hand so that all these various questions can be addressed.

jaseman said:
Maybe the mechanism locks down a little tighter when the screen is locked seeing that it will not be used while the screen is off? Then, when you unlock the phone and the screen is turned on the mechanism gets ready for any movement that is needed by the end user?
I cannot wait until far more people have this in hand so that all these various questions can be addressed.
Click to expand...
Click to collapse
I actually tested this and think it might be correct. I forcefully flipped the camera up a bit when the phone was off, if you try to put it back into place the camera module will be in a pretty "loose" position. When locking/unlocking the phone it goes back to the firm "locked" position.

jaseman said:
Maybe the mechanism locks down a little tighter when the screen is locked seeing that it will not be used while the screen is off? Then, when you unlock the phone and the screen is turned on the mechanism gets ready for any movement that is needed by the end user?
I cannot wait until far more people have this in hand so that all these various questions can be addressed.
Click to expand...
Click to collapse
Yes, I think so too
When locking screen I can hear the motor giving one faint "click" as if it is "locking" in place. Seeing as it is a free-angle motor I guess they need to "lock it" somehow , as Ive actually tried holding it by the camera module and "flipping the phone" around - which actually works.. although not sure if that's recommended to do

Hi, i experience the same thing: there is a faint noise when locking and unlocking the phone screen. I guess this is normal, i have to put my ear near it to hear it.
When i received and unboxed it, the camera was loose. It was flipping freely. It was only when i did the setup it locked into place.

yes, i have a quietly sound, too. seems to be normal.

leiros said:
The camera doesnt move but I can feel mechanical movement when I open and lock the phone. Anyone else experiencing this?
Click to expand...
Click to collapse
I think It's a new function from the last update to ensure the camera is closed(locked) when you shut your phone after using the camera

Related

[Q] WTF? Access to the notification tray while screen locked?

Who was the wise guy who thought that the notification tray didn't need to be locked with the rest of the screen?
After the ICS update, it seems that my notification tray is sometimes open when I pull the phone out of my pants' pocket. Since this isn't just a notification tray anymore and one can actually do sensitive actions over there, not to mention accidentally closing important notifications, I would say this is a very bad idea. I couldn't find any option to turn this "feature" off.
teomor said:
Who was the wise guy who thought that the notification tray didn't need to be locked with the rest of the screen?
After the ICS update, it seems that my notification tray is sometimes open when I pull the phone out of my pants' pocket. Since this isn't just a notification tray anymore and one can actually do sensitive actions over there, not to mention accidentally closing important notifications, I would say this is a very bad idea. I couldn't find any option to turn this "feature" off.
Click to expand...
Click to collapse
Well you should not have upgrades to ICS then or done the proper research into what was in ICS cause that is part of the 4.0 Android OS now. Me personally I love it.
So, you are saying there is no way to turn this off? It seems very strange to not have an option for this..
teomor said:
So, you are saying there is no way to turn this off? It seems very strange to not have an option for this..
Click to expand...
Click to collapse
If you enable a screen lock then it will disable that function. Otherwise, it's actually a nice feature to have IMO.
GROGG88 said:
If you enable a screen lock then it will disable that function. Otherwise, it's actually a nice feature to have IMO.
Click to expand...
Click to collapse
+1 it is really nice, I can't go back to gb because of and I won't put pattern on for the same reason
-------------------------------
Sent from a hole in the ground
Show appreciation
Hit Thanks
Great, a lockscreen that isn't locked
So you guys really never had any accidental stuff happen to you while your phone in the pants?
teomor said:
Great, a lockscreen that isn't locked
So you guys really never had any accidental stuff happen to you while your phone in the pants?
Click to expand...
Click to collapse
No, shockingly not
-------------------------------
Sent from a hole in the ground
Show appreciation
Hit Thanks
teomor said:
Great, a lockscreen that isn't locked
So you guys really never had any accidental stuff happen to you while your phone in the pants?
Click to expand...
Click to collapse
No, not once. It's in my pocket all day and I have a very active job...
OK, so I set up a pattern now and the issue is solved. But now I have 2 lockscreens instead of 1 :-( . Wasn't there supposed to be an option to unlock the screen straight to desktop (pattern in my case)?
teomor said:
OK, so I set up a pattern now and the issue is solved. But now I have 2 lockscreens instead of 1 :-( . Wasn't there supposed to be an option to unlock the screen straight to desktop (pattern in my case)?
Click to expand...
Click to collapse
Nope. You don't have two lockscreens, you have a lockscreen and a security screen. It's performing normally.
I know there is nothing actually wrong with this, but it just makes the phone harder to use. I mean slower to make a quick phone call, or quickly open an IM app and reply.
usually..
usually you can disable it, if you have the development function on your htc settings for ics, usually there is a function in the lockscreen part where it asks you to keep taskbar on top or untouchable after lockscreen is on.. try to look on accessibility and security or else download 'rom toolbox' and there should be a function where it allows u to enable or disable this function
chineseromeo said:
usually you can disable it, if you have the development function on your htc settings for ics, usually there is a function in the lockscreen part where it asks you to keep taskbar on top or untouchable after lockscreen is on.. try to look on accessibility and security or else download 'rom toolbox' and there should be a function where it allows u to enable or disable this function
Click to expand...
Click to collapse
Look in rom control to
-------------------------------
Sent from a hole in the ground
Show appreciation
Hit Thanks
Um... besides, you can't "do" anything with it unless you touch the screen. Are you touching the screen while the phone is in your pocket?
yrs,
dkephart
I keep my phone with the screen facing my leg and when there's moisture in my pocket, like in the summer for instance, I'm pretty sure things are happening that aren't supposed to happen
Also, the power button is somehow positioned that sitting down in the car for example accidentally pushes on it.
You could argue that only tight pants cause this issue, but c'moon
I've had several occasions where I would take out the phone from my pocket and find some app being open and doing stuff...
teomor said:
I keep my phone with the screen facing my leg and when there's moisture in my pocket, like in the summer for instance, I'm pretty sure things are happening that aren't supposed to happen
Also, the power button is somehow positioned that sitting down in the car for example accidentally pushes on it.
You could argue that only tight pants cause this issue, but c'moon
I've had several occasions where I would take out the phone from my pocket and find some app being open and doing stuff...
Click to expand...
Click to collapse
Buy an Incipio NGP case, which has a reinforced power button cover.
Never again will you have accidental power-button presses.
It's silly that you want to get rid of such a great feature. My phone always faces my leg in my pocket, and in the 10 months that I've owned my phone, I have NEVER pulled my phone out with the phone unlocked by my pocket.
Thinking more and more about it, it does seem to be a nice feature. I might give it a second chance, despite that only having it for 1 day and already found it open by mistake....
teomor said:
Thinking more and more about it, it does seem to be a nice feature. I might give it a second chance, despite that only having it for 1 day and already found it open by mistake....
Click to expand...
Click to collapse
Try facing it the other way in your pants
-------------------------------
Sent from a hole in the ground
Show appreciation
Hit Thanks
I've thought about that but the shape doesn't help at all... Also, the power button would be even more prone to accidental press.
teomor said:
I've thought about that but the shape doesn't help at all... Also, the power button would be even more prone to accidental press.
Click to expand...
Click to collapse
Do you use a case?

Fingerprint instant unlock without a HW button press first

I am wondering if anybody else has been annoyed by this:
On Samsung Galaxy S7 edge one had to first press a HW btton (home or power) and only then able to unlock using the fingerprint scanner.
On the S8 this is not so. Touching even for a moment the fingerprint scanner instantly unlocks the device!
I noticed that when the phone is in my pocket I would touch the fingerprint scanner inadvertently causing the phone to unlock.
If we look at the iris scanner:
One has to first press a HW button and then utilize this unlock option. But for fingerprint unlock, no...
I think this fingerprint scanner unlock procedure is solved immaturely by Samsung and would like to see if more agree.
Or am i missing an option somewhere? Comments/advises are welcome.
I prefer it that way, although I find it's in such a bad location that it isn't useable.
Hell no, the entire point is that it unlocks instantly. people dont want to be pressing other buttons first, taking extra time and effort dozens of times a day to unlock it. i cant see many people unlocking the thing by mistake by having their hand in their pocket!! It's hard enough to hit the sensor properly even when TRYING to! The fact it unlocks instantly is fantastic, i was impressed by how fast it is (when I manage to hit the scanner properly).
ewokuk said:
Hell no, the entire point is that it unlocks instantly. people dont want to be pressing other buttons first, taking extra time and effort dozens of times a day to unlock it. i cant see many people unlocking the thing by mistake by having their hand in their pocket!! It's hard enough to hit the sensor properly even when TRYING to! The fact it unlocks instantly is fantastic, i was impressed by how fast it is (when I manage to hit the scanner properly).
Click to expand...
Click to collapse
That's the thing. It's fast, really instant.. That's why a momentous touch in the pocket is quite possible to unlock the phone.
I understand why you like it. And agree is useful.
And may be if there was an option to choose instant unlock OR unlock following a screen on first (by a HW button) would have been nice.
Yeah they could add an option for that but i doubt enough people would want it for them to do it
I prefer it like this and the placement isn't bad at all either.
Sent from my SM-G955W using Tapatalk
I was only able to unlock with fingerprint about 50% of the time.
I found out that after using a double tap gesture in Nova launcher to lock the screen, it required my pin to unlock. I disabled that gesture and now the fingerprint unlock works almost as well as it did on my Nexus 6P.
Craziest thing I have heard
Sent from my iPhone using Tapatalk
tiho5 said:
I am wondering if anybody else has been annoyed by this:
On Samsung Galaxy S7 edge one had to first press a HW btton (home or power) and only then able to unlock using the fingerprint scanner.
On the S8 this is not so. Touching even for a moment the fingerprint scanner instantly unlocks the device!
I noticed that when the phone is in my pocket I would touch the fingerprint scanner inadvertently causing the phone to unlock.
If we look at the iris scanner:
One has to first press a HW button and then utilize this unlock option. But for fingerprint unlock, no...
I think this fingerprint scanner unlock procedure is solved immaturely by Samsung and would like to see if more agree.
Or am i missing an option somewhere? Comments/advises are welcome.
Click to expand...
Click to collapse
All phones with fingerprint sensors on the back will instantly unlock when you put your finger on the sensor. That is the whole point, to quickly and securely be able to log into your phone. For example the Nexus 5x/6p and Pixel phones all work this way. The Galaxy S6/S7 2-step method of pressing the home button and then waiting for the fingerprint to read was a somewhat wonky way of doing things that Samsung is moving on from.
I'm not sure what you mean by "I noticed that when the phone is in my pocket I would touch the fingerprint scanner inadvertently causing the phone to unlock." The phone will not unlock in your pocket with just any incidental touch on the fingerprint sensor. It has to be a registered fingerprint and your finger has to be placed squarely on the sensor. So unless every time you reach down into your pocket you are pressing your finger perfectly centered on the sensor, I find it hard to believe your phone is unlocking due to the fingerprint reader. There is an option called "Keep screen turned off" in Display settings. With this setting enabled, if the phone's proximity sensor recognizes it's in a bag or pocket, the screen will turn itself off after 5 seconds if the power or home button is accidentally pressed, so perhaps you should enable that.
tiho5 said:
I am wondering if anybody else has been annoyed by this:
On Samsung Galaxy S7 edge one had to first press a HW btton (home or power) and only then able to unlock using the fingerprint scanner.
On the S8 this is not so. Touching even for a moment the fingerprint scanner instantly unlocks the device!
I noticed that when the phone is in my pocket I would touch the fingerprint scanner inadvertently causing the phone to unlock.
If we look at the iris scanner:
One has to first press a HW button and then utilize this unlock option. But for fingerprint unlock, no...
I think this fingerprint scanner unlock procedure is solved immaturely by Samsung and would like to see if more agree.
Or am i missing an option somewhere? Comments/advises are welcome.
Click to expand...
Click to collapse
I love this "feature" but yes you're right, it happened to me gazillion time to accidentally unlock the phone in my pocket. My "fix" to this issue is to have the back of the phone facing against my hand - problem solved, I can't touch the sensor that way.
Enjoy your new phone!
The fingerprint scanner works the way it's supposed to. Go buy another phone that has a real scanner & correctly placed (Like the nexus 6p) and test that, then come back.
OP is used to the crap samsung has pulled for many years, front bottom ugly enormous button acting as a scanner. Just look what they've done with the S8/+, Without the button, it's insanely beautiful. I've only owned a samsung within my work, i'd personally NEVER buy one. But the S8+ changed my mind. The position of the scanner isnt even a big problem. Although i'd like to see it in the middle like the 6p and all other correctly placed scanners. But i've got no problems reaching it.
I find the sensor on the S8+ to work very well. I had given up using the one on my Note7, since it failed to identify my fingerprint half the time. But on the S8+ it's much more accurate. And I like that it turns on and unlocks the phone with just a touch (like the Nexus 6P I had before).
I'm even getting used to the placement. Particularly with a case on the phone, the cutout of which helps identify the location by feel, it doesn't seem like a problem anymore.
Works great for me.
Phone is lock in pocket. Pull it out and put finger on sensor and it unlock to home screen..
Works as it should.
Iris scanner works like this if you pick the phone up from wireless charging.
It's really starting to grow on me, especially when Samsung Pay. I don't know how many times I pressed too hard on the Home /fingerprint sensor and ended up closing SP and starting over.
sixcoronas said:
I was only able to unlock with fingerprint about 50% of the time.
I found out that after using a double tap gesture in Nova launcher to lock the screen, it required my pin to unlock. I disabled that gesture and now the fingerprint unlock works almost as well as it did on my Nexus 6P.
Click to expand...
Click to collapse
I had a S7 Edge Duos for a day and tried Nova for a short time. I set the double tap gesture and Nova told me about a workaround.
If I wanted it to unlock right away it would ask for a PIN everytime but if I let Nova set a black screen for 5 seconds and then lock itself it would unlock with the finger scanner.
Ontopic:
I totally love that the phone is unlocking this way now. I freaking hated that I had to press a button before the fingertip scanner would unlock the phone and it only lasted 24 hours with me.
Exactly the way I like it. Got used to it on my LG V20.
Sent telepathically
I hate it too!
I just bought a S9+ and I really hate this feature. I am CONSTANTLY accidentally unlocking my phone. The fingerprint scanner is fantastic in that I barely touch it and it unlocks. Perhaps I just need to delete all of my fingerprints except a pinkie or something weird, so maybe try that. At this point, I just had to turn off my fingerprints together because it was getting sooooo annoying, but I'll probably do the pinkie thing eventually because I loathe having to do a PIN.
antawnm26 said:
Craziest thing I have heard
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
ewokuk said:
Hell no, the entire point is that it unlocks instantly. people dont want to be pressing other buttons first, taking extra time and effort dozens of times a day to unlock it. i cant see many people unlocking the thing by mistake by having their hand in their pocket!! It's hard enough to hit the sensor properly even when TRYING to! The fact it unlocks instantly is fantastic, i was impressed by how fast it is (when I manage to hit the scanner properly).
Click to expand...
Click to collapse
I got massive fingers and constantly encounter this issue. Not everyone has fingers the size of rice puffs that accidental unlocks aren't an issue.

face unlock

i have now compared op5t an op6
an op6 is so slow compared to op5t
any one else think an feel that it is slow
It's a out the same speed as on my 3t.
I'm sure it'll increase with future software updates
OnePlus 6 is my first OP device but I think Face Unlocking feature works great also with low light. For me, unlocking is really instantaneous.
Mine is instant too. I don't even see the lock screen if I'm looking at it and hit the button, not even the tail end of the animation. If I'm not looking at it, the instant I turn or turn the phone to look at it it's unlocks without hesitation on my phone. I'm very satisfied with the speed and accuracy of the face unlock. Heck, the same goes for the fingerprint sensor.
Well, I can say it's much better than the Samsung Galaxy S8, that thing is garbage!!
I also had the 5t but I don't notice any difference.
Sent from my ONEPLUS A6003 using Tapatalk
well maybe its just mine
will do a reset an see if that help
Is there an option to unlock the screen without pressing the power button with face unlock. I just it where the phone reconnize your face and unlock the screen for you
toanau said:
Is there an option to unlock the screen without pressing the power button with face unlock. I just it where the phone reconnize your face and unlock the screen for you
Click to expand...
Click to collapse
yes enable double tap the screen
-fluffy- said:
yes enable double tap the screen
Click to expand...
Click to collapse
Yeah but that's still an extra step. I just wanted to be like the finger print unlock, where your finger print just unlock the screen
Eric214 said:
Mine is instant too. I don't even see the lock screen if I'm looking at it and hit the button, not even the tail end of the animation. If I'm not looking at it, the instant I turn or turn the phone to look at it it's unlocks without hesitation on my phone. I'm very satisfied with the speed and accuracy of the face unlock. Heck, the same goes for the fingerprint sensor.
Click to expand...
Click to collapse
I got the phone today itself. Even I didn't see the lock screen until an hour ago. It slowed down a bit only enough to show the lock screen. Any idea why it did? I clear all the apps and cache btw.RAM is free.
Lord Alpha said:
I got the phone today itself. Even I didn't see the lock screen until an hour ago. It slowed down a bit only enough to show the lock screen. Any idea why it did? I clear all the apps and cache btw.RAM is free.
Click to expand...
Click to collapse
I have seen it occasionally show the lock screen. Honestly I think it's when I blinked as I got the power button. If your eyes are half closed or closed it won't recognize your face. This isn't 3d face unlock. So it's not that intricate.
Me too, i think that Face Unlock is slower

Small click noise when screen turns on

Whenever I turn on or off the screen, there's a faint click noise, almost like electrical bridging. Can anyone confirm if this is normal?
Could this be actually an intended sound effect, like the one that is default for clicking when you reset the device?
abprie said:
Could this be actually an intended sound effect, like the one that is default for clicking when you reset the device?
Click to expand...
Click to collapse
I don't think so; it's very very quiet and seems to be linked with the backlight being switched on/off, rather than simply the phone being unlocked or locked
It might be camera lens. My S10 does it when turn off and on.
Sent from my SM-G970U1 using Tapatalk
The sound is because the camera motor is making one small step to check if the camera is in the right position.
https://swedroid.se/forum/threads/snabba-fragor-snabba-svar-zenfone-6.165775/page-41#post-2445095
I have this same issue, a faint click sound on the top of my phone whenever I turn on or turn off my screen via the power button / tapping the screen. Pretty sure it's coming from the motor, not sure if this is normal among users though. And I just got my phone two days ago.
EDIT: Nevermind, I just checked the link in the above post. The Asus rep gave an answer, that helped relieve my concern.
Thank you for the information. Was very confused about what the sound was!

Question Screen Flicker During Unlock

Every time I unlock my screen, whether it's with the fingerprint or pattern, the screen will flicker for half a second. Super annoying because it's a bright white flash.
It's not face unlock assistive lighting, as I've ensured that is turned off.
I've also tried every display setting possible, toggling things like vision comfort, comfort tone, refresh rates, display calibrations, changing wallpaper, and so on.
Really hoping this isn't a hardware issue because I'm also noticing my touches don't register all the time, unless I'm pressing the screen slightly harder. Not sure if it's my screen protector but I am left a bit concerned.
Any ideas? I've Googled this a bit and I've noticed others have the same issue but on OnePlus 6 devices for the most part, not the 9 series. If anyone has run into this before and knows a fix, I'd love to hear it, thanks!
That's how the fingerprint works. It increases the screen brightness to the max usually. It's the flaw of using that kind of fingerprint rather than sonic like Samsung. Believe it takes a picture of your fingerprint and compares vs ultrasonic gets a 3D image, the difference is in speed too, optical is faster, but ultrasonic technically more secure and does not rely on lightning conditions. I personally prefer the hardware on the back kind over both.
zymphad said:
That's how the fingerprint works. It increases the screen brightness to the max usually. It's the flaw of using that kind of fingerprint rather than sonic like Samsung. I personally prefer the hardware on the back kind.
Click to expand...
Click to collapse
I don't remember it being this prominent on my previous OnePlus devices, though. My 8 Pro did not flicker as aggressively as this one does. It's enough for me to clearly notice it, even in brighter areas; this is why I've been left with a bit more concern than usual.
Not to mention this occurs even if I use my pattern to unlock.
Not sure. Mine does the same but doesn't bother me in the least bit. If it happened at other times other than unlock would be different story.
zymphad said:
Not sure. Mine does the same but doesn't bother me in the least bit. If it happened at other times other than unlock would be different story.
Click to expand...
Click to collapse
Any chance you could try and make a video of it happening on your device? I just want to see if it's the same thing as mine. That way, I'll have a better idea of this being a defect or normal behaviour.
I know, it's kind a big ask so no rush! If you ever have time. I can do the same if anyone needs to see what I am talking about exactly.
Update:
I've noticed the issue occurs only if the lock screen is showing. If ambient display is on and the fingerprint icon shows at the bottom then the device will unlock without flickering. The fact that it's happening only when the screen is on at the lock screen, is what's making me feel like maybe it's not a hardware problem. Very odd issue...
Another update,
After doing more Googling I came to the conclusion that it's a hardware issue over software. I tried to factory reset and the issue was still present.
I couldn't update the software on the phone though. It kept telling me that there was an installation problem. I'm guessing that's because I had previously used a rooted EU boot img and a factory reset through the phone settings isn't enough to get rid of that. I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
Once I receive the replacement of test to see if the issue was still there and will update this thread.
rickysidhu_ said:
Another update,
After doing more Googling I came to the conclusion that it's a hardware issue over software. I tried to factory reset and the issue was still present.
I couldn't update the software on the phone though. It kept telling me that there was an installation problem. I'm guessing that's because I had previously used a rooted EU boot img and a factory reset through the phone settings isn't enough to get rid of that. I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
Once I receive the replacement of test to see if the issue was still there and will update this thread.
Click to expand...
Click to collapse
One time I sent them bricked device and they still accepted the return. Returning unlocked bootloader phone shouldn't be a problem.
What made you think it was hardware since I see other people have the same thing. Hell I had it too. I don't seem to have that problem after updating to latest firmware. Seems to be software to me.
Hope it gets fixed. I saw a thread for it on OnePlus community forum, so hopefully OnePlus knows.
rickysidhu_ said:
I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
Click to expand...
Click to collapse
When I sent the phone away for trade in there was no mention of rooting or bootloader unlock. Just wipe it.of your info and data.
zymphad said:
What made you think it was hardware since I see other people have the same thing. Hell I had it too. I don't seem to have that problem after updating to latest firmware. Seems to be software to me.
Hope it gets fixed. I saw a thread for it on OnePlus community forum, so hopefully OnePlus knows.
Click to expand...
Click to collapse
Thinking it's hardware because my 8 Pro doesn't literally cause a white flash of the entire screen, it would just up the brightness which is normal.
And I was also noticing my touches only registered on more firm presses. Made me think it could have been a bad display panel.
Didn't want to take any chances especially while inside the 15 day return/replacement window.
rickysidhu_ said:
Thinking it's hardware because my 8 Pro doesn't literally cause a white flash of the entire screen, it would just up the brightness which is normal.
And I was also noticing my touches only registered on more firm presses. Made me think it could have been a bad display panel.
Didn't want to take any chances especially while inside the 15 day return/replacement window.
Click to expand...
Click to collapse
Yeah good plan.
It absolutely does NOT do that on mine. Only the fingerprint area gets bright, not the entire screen.
NotTheGiant said:
It absolutely does NOT do that on mine. Only the fingerprint area gets bright, not the entire screen.
Click to expand...
Click to collapse
+1 on the 9Pro
According to the OnePlus support section of the site, the progress shows as "Inspected". I assume the next step is shipping out a replacement. Hopefully it's soon, will post an update on the new unit.
Thanks for letting me know you guys aren't experiencing the issue, makes me feel good about my decision of sending it back. Almost didn't do it because I didn't want to come back to this Pixel 5 after being spoiled by that 9's screen size lol.
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
rickysidhu_ said:
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
Click to expand...
Click to collapse
Awesome, glad you got a good one! They didn't make you wait too long...
rickysidhu_ said:
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
Click to expand...
Click to collapse
How bro it can be a hardware issue.. it's only happens on low brightness when you unlock the phone right?I am also facing the same issue but it is not there where I unboxed the phone and used it for 1day after receiving update to os 11.2.7.7only this problem starts to me..so how can it be a hardware issue
Bodhidharman said:
How bro it can be a hardware issue.. it's only happens on low brightness when you unlock the phone right?I am also facing the same issue but it is not there where I unboxed the phone and used it for 1day after receiving update to os 11.2.7.7only this problem starts to me..so how can it be a hardware issue
Click to expand...
Click to collapse
No it happened on any brightness. It was just more noticeable in low brightness and reading through the same issue on OP forums, others were confirming it is hardware related as a complete factory reset isn't able to resolve the issue. If it was software related, a complete restore would have/should have fixed it. Your issue might be different from what I was experiencing.

Categories

Resources