My brother recently moved out and he left me with his old phone, a Pixel 2. I would like to factory wipe it in order to sell it, but the screen is completely broken. It still boots up and works fine, but the screen shows no output and tapping doesn't register. Is there a way to wipe the phone via fastboot? The bootloader is locked, phone is unrooted, etc.
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
ice711 said:
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
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Click to collapse
The only issue with that is that I have no clue if it actually worked. I can check if the device is in fastboot to get the ball rolling, but after that there is no haptic feedback or anything to let me know it is wiped. Thanks for your input though. I tried doing it but I'm not sure if it actually did anything
ice711 said:
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
Click to expand...
Click to collapse
I'm pretty sure I was able to wipe it using this method - the phone now shows up as an empty storage device and adb devices no longer shows any devices. The fingerprint sensor (its how i've been trying to find what state the phone is in) also has no feedback when touched now. Thanks for the solution my friend!
Related
I'm trying to find out if anyone knows how to hard reset this phone with the physical keys. My phone has stopped booting all the way and the screen doesn't respond. I need to wipe it before returning it, but cannot get into it enough to clear storage.
Thx
Hard Reset with physical buttons
rsamson said:
I'm trying to find out if anyone knows how to hard reset this phone with the physical keys. My phone has stopped booting all the way and the screen doesn't respond. I need to wipe it before returning it, but cannot get into it enough to clear storage.
Thx
Click to expand...
Click to collapse
I need the same advice
See enclosed page from Incite manual.
Lg incite hard reset
To perform a hard reset
• A Hard Reset should only be performed after all other trouble shooting options have been exhausted.
After a hard reset, the device is restored to its default settings - the way it was when you first
purchased it and turned it on. Any programs you installed, data you entered, and settings you
customized on your device will be lost.
1. Power the device ON
2. Tap Start > Settings > System tab > Clear Storage.
3. Enter 1234 for the password twice.
4. Press Enter.
5. Select what to reset.
You have to enter your password and confirm again for hard reset. However when you forget your
password, the only way to hard reset the device is via the hard key sequence.
1. Power the device OFF.
2. Press and hold the following hard keys in sequence.
left side - down rocker button - right side camera button - front right phone button
Keep pressing keys until your LCD screen turns on.
Align screen will appear if you success hard key reset.
1. Remove & replace the battery 1st
2. Hold down at the same time:
Volume Down + Camera + Power until the Windows Mobile screen appears.
DONE
dwny said:
1. Remove & replace the battery 1st
2. Hold down at the same time:
Volume Down + Camera + Power until the Windows Mobile screen appears.
DONE
Click to expand...
Click to collapse
Fail. Any other ideas?
Used it today, worked fine.
Works...
brogrimm said:
Fail. Any other ideas?
Click to expand...
Click to collapse
Confirm it works....Make sure the sequence of keys is ...volume....camera....power key. Hold till WM 6.1 screen comes on.
Don't forget to put battery back before reset
i am also unable to perfor m a hard reset doing the key sequence..please help!!
Another solution
If you followed the steps above and the phone is still not hard resetting, you can try to enter Emergency Download mode and update the ROM. My phone would not hard reset and just kept getting stuck at the AT&T logo screen. I downloaded the V10X ROM update from the LG website and followed the instructions contained in the update. After the update, the phone works perfectly.
chappatti said:
Confirm it works....Make sure the sequence of keys is ...volume....camera....power key. Hold till WM 6.1 screen comes on.
Don't forget to put battery back before reset
Click to expand...
Click to collapse
and until green right goes off. (while WM green screen on)
The process works without flaw unless you are not properly holding the buttons or for the right amount of time. I have posted the directions in a tutorial and you are welcome to take a look, try it and I am sure if you follow it, it will work for you.
1. Resetting Device
2. Flashing Original ROM
I have been hard reset my phone!
I now,Align Screen not working.And i can't continue setup my phone!
Help me!!
niindark said:
I have been hard reset my phone!
I now,Align Screen not working.And i can't continue setup my phone!
Help me!!
Click to expand...
Click to collapse
i am in the same situation. how do you get the incite in emergency download mode?
ditto
josefcrist said:
i am in the same situation. how do you get the incite in emergency download mode?
Click to expand...
Click to collapse
me to, just got mine yesterday
My screen will no longer turn on and I'm getting a replacement from amazon. However I have a lot of personal data on my unit. (saved passwords, pictures, and access to my home pc) Now like any sane person, I don't want that in the hands of people I don't know. My question is this, how can I do a factory reset / delete all user data with no screen or way to access the menus.
I do have the charging / usb cable, a max OSX Leopard, and a Windows Vista pc.
Thank you all in advance for the help.
http://forum.xda-developers.com/showthread.php?t=1124217
Sent from my Transformer TF101 using Tapatalk
ok, so I did another search or two just to make sure I didn't miss anything. I still can't find an answer to wipe all user data when I have no screen. The screen is totally unresponsive, no image displays no matter what I do. I can't go to users/settings/reset, I can't remove during boot loader as there is no way for me to know what is going on.
Think of it like this, If you turn your computer on but leave the monitor cable removed from your video card. Can you hit esc or f12 or whatever during you boot up cycle....no cuz you can't see when and where to do it.
(sorry if I sound angry, very bad day at work and spent a lot of time trying to fix this issue on my own.)
What about connecting to your computer and nvflashing a stock rom. Or at least deleting some files and or folders...
First of all, **** the one linking search thread. Second mate i would connect it to tv with mini-hd, if that is an option for you.
Sent from my X10x using XDA App
For your personal data, you could use adb to wipe /data and the sdcard. I'm guessing that you don't have root, but I think you could temp root your TF with gingerbreak. You mightnot need root/temp root just to wipe data.
I think the hardware factory reset will erase everything for good measure, but adb woould be my preference.
For hardware reset: turn TF off. You might have to hold the power button down for 20 seconds and release to force a shutdown.
phold volume down and press power button. release power button and wait at least 5 seconds, longer is probably OK. press volume up and wzit for the magic to happen. It will probably take 15 mins. Admittedly, the hardware reset will be tough because you won't be able to see what is happening, but you could use adb to confirm that it worked.
good luck!
I had a similar problem. Used Android Screencast to view the ouptut on my PC. Unfortunately, even though it was rooted the remote input didn't work so I had to guess where on the screen to tap.
I haven't seen this posted yet so I wanted to share. If this is already posted, or well known, laugh at me then delete this thread please.
While playing a game yesterday my phone locked up and I didn't want to take my case off and do a battery pull. I just came from the GS3, and the only way to reboot a frozen phone was to do a battery pull. As many of you know many phones have a way to "hard reboot" by pressing certain button combinations for a certain length of time. I started trying different button combinations until I found one that worked.
Super simple.
Hold power + volume down for 10 seconds then let go (while screen is on or off, it doesn't matter)
After a few seconds a black screen will appear
That screen will give you three options
1. Normal Boot
2. Factory Reset
3. Safe Mode
Double and triple check that Normal Boot is highlighted!
Use the volume keys to scroll up/down
Use Home button to select
Be very careful not to hold the volume down after the screen goes black while doing the hard reboot button sequence because you will scroll off of Normal Boot. If you accidently scroll to Factory Reset unknowingly and hit the home button you just wiped your phone.
I'm not sure why this key sequence exists, especially if you can use the power and home/vol up/down to achieve the same thing before booting.
joshua.justice said:
I'm not sure why this key sequence exists, especially if you can use the power and home/vol up/down to achieve the same thing before booting.
Click to expand...
Click to collapse
Yes, they must have done this for the USER. About time Samsung gave us a way to reboot a froze phone without a battery pull.
My phone locked up this morning and I tried this, worked like a charm. Thanks!
I'd rather not take the chance of accidentally factory resetting the phone but to each his or her own! not trying to throw a wrench in your findings. still a neat feature.
whtciv2k said:
I'd rather not take the chance of accidentally factory resetting the phone but to each his or her own! not trying to throw a wrench in your findings. still a neat feature.
Click to expand...
Click to collapse
The only possible way to reset your phone is to not look to see that Reset your phone is highlighted in bright red while the others are black. And the button combination that causes the hard reboot doesn't include the home button, the home button is what triggers the reboot or reset. You would have to blindly press buttons to reset your phone.
Before someone presses the home button just look 3 inches above the home button to make sure your on Normal Boot. Not that hard considering in the middle of all these buttons you need to press is the screen in which you see if your about to reset or reboot.
Just tried this to reboot my phone when I had a ROM installed to a non-stock slot on Safestrap - worked like a charm.
I'll agree that it's not difficult to avoid doing a factory reset, but that doesn't mean it's an entirely comforting option to have pop up on the screen when you're doing a reboot. I know better than to pull the trigger on a loaded shotgun, but I still keep the safety on and don't point it at anything I'm not willing to blow a huge hole in until I'm ready to actually fire it.
It's not so much that people have an issue with how likely they are to accidentally wipe their phone, it's the degree of consequence such a mistake would bring that makes them - and rationally so - wary.
Not that I'd compare the damage of a negligent shotgun blast to a factory reset phone - I'm just using that as an illustration that regardless of how easily an accident can be avoided, as the cost of the accident increases people like to build additional safety measures/practices to guard against them. So the slightly overzealous warnings here are, I feel, appropriate since if you're going to use this method you should be especially aware of the presence of the "congratulations, your phone is reset to factory defaults" consequence so that you'll double and triple-check to be sure you're not making that selection unless it's the one you really want.
TheAutonomousGeek said:
Just tried this to reboot my phone when I had a ROM installed to a non-stock slot on Safestrap - worked like a charm.
I'll agree that it's not difficult to avoid doing a factory reset, but that doesn't mean it's an entirely comforting option to have pop up on the screen when you're doing a reboot. I know better than to pull the trigger on a loaded shotgun, but I still keep the safety on and don't point it at anything I'm not willing to blow a huge hole in until I'm ready to actually fire it.
It's not so much that people have an issue with how likely they are to accidentally wipe their phone, it's the degree of consequence such a mistake would bring that makes them - and rationally so - wary.
Not that I'd compare the damage of a negligent shotgun blast to a factory reset phone - I'm just using that as an illustration that regardless of how easily an accident can be avoided, as the cost of the accident increases people like to build additional safety measures/practices to guard against them. So the slightly overzealous warnings here are, I feel, appropriate since if you're going to use this method you should be especially aware of the presence of the "congratulations, your phone is reset to factory defaults" consequence so that you'll double and triple-check to be sure you're not making that selection unless it's the one you really want.
Click to expand...
Click to collapse
I totally agree. To be honest I reset my phone once while I was figuring out this method. I initially thought that the button combination was Vol down + Home + Power. Well it wasn't and I had held vol down to long and it scrolled over reset phone, and holding the home button in triggered the reset. I only did that while searching for the correct button combination. Most hard reboots that I knew about used 3 buttons not 2.
For the record though, once you press reset phone, it doesn't ask "are you sure" or anything like that, it just resets.
shootind5nukes said:
For the record though, once you press reset phone, it doesn't ask "are you sure" or anything like that it just resets.
Click to expand...
Click to collapse
Good to know. I wouldn't have counted on that being the case but it's definitely a helpful caution to let people know there's no safety net.
Hi guys, today my OnePlus broke, i think.
20 Minutes ago i was still using it normal.
Then, i turn the screen on and see this:
http://imgur.com/GP2563K
as you can see in the below video, the phone is completely operational, i can use whatsapp web from my pc and the colors of the stripes change according to what should be on the screen:
http://youtu.be/QlO-ttkmVms
i suspect that the gpu has a defect or maybe the connection to screen got loose, even though i did not drop the phone before this started.
the same thing is seen while booting and in the recovery, so it is not a problem with the os itself. what i need to know now, is:
-pictures of cwm so i can go to the backup menu and put a system backup on my pc and then wipe,
-how do i start an rma on the oneplus site? also i have rooted and unlocked the phone, how is one plus going to determine if that caused the error or not? (i know that is not the cause, but i want to be certain that i wont get denied my warranty)
-also if oneplus will send me a new phone, can i ask them to send one with the old backcover? i dont like the covers without the cyngn logo.
UPDATE: via https://code.google.com/p/androidscreencast/ i managed to start chromecast screenshare and now i can see the screen on tv. the image on tv and pc looks normal so maybe the screen is broken?
Hope you can get it fixed
Sent from my A0001 using XDA Free mobile app
~MaX~ said:
UPDATE: via https://code.google.com/p/androidscreencast/ i managed to start chromecast screenshare and now i can see the screen on tv. the image on tv and pc looks normal so maybe the screen is broken?
Click to expand...
Click to collapse
Try to going to fastboot (i know you see nothing but try it) and flash clean cm11s and then reboot the phone .....
Hope its not on HW ...
Strange...I heard about people who had problems with a green line which appeared random at the right / left side of the screen when they simply turned it on and that problem was something related to pixels and they solved it by playing a video (like this one https://www.youtube.com/watch?v=VN-KIlsxxOw ) for many hours. Try it and if this doesn't work then the only solution remaining before sending it to repair is a complete fastboot reflash of stock cm11s.
flash philz touch recovery which can be used with hardware buttons and to perform a backup do this:
1) press 3 times the back volume button (the button used to lower the volume when listening to music for example)
2) press home button (the soft-touch home button)
3) press again home button.
The recovery will start performig a backup...the phone will vibrate for 1-2 seconds when it will be done and it should last max 2 min (don't worry you will notice it). Anyway, since the philz touch recovery is cwm-based it could be that the buttons to press are the same for the original cwm recovery but it's a bit risky...
Now turn off the phone (keep the power button pressed for 10 seconds) then boot it again and plug it to to pc and you can find your backup files on the clockwormod folder.
Now you can perform the complete fastboot reflash. Good luck.
Hi all
My missus dropped her old s7+ edge years ago now and while the screen isnt cracked or anything whatever she did it just caught it at the wrong angle or something. The screen kinda works but its all messed up with very faint boot logos and stuff - I cant really see the android recovery comming up so cant select wipe/factory reset for example
Anyway its never been able to boot since. I was going to throw it out as not worth repairing. But Ive just connected to windows and the device is showing up in Device Manager
Just wondering if there was some kind of windows app to wipe the phone or something
Or am I best putting a hammer to it?
Thanks
kiteboy said:
Hi all
My missus dropped her old s7+ edge years ago now and while the screen isnt cracked or anything whatever she did it just caught it at the wrong angle or something. The screen kinda works but its all messed up with very faint boot logos and stuff - I cant really see the android recovery comming up so cant select wipe/factory reset for example
Anyway its never been able to boot since. I was going to throw it out as not worth repairing. But Ive just connected to windows and the device is showing up in Device Manager
Just wondering if there was some kind of windows app to wipe the phone or something
Or am I best putting a hammer to it?
Thanks
Click to expand...
Click to collapse
If USB debugging wasn't enabled in the device's system settings and if you can't unlock the lock screen, you won't be able to use a PC to wipe the device.
If you can find a screenshot of what the stock recovery screen looks like on your specific model number of S7+ edge, you can use the screenshot to see the order of the options in your stock recovery and count how far down the list the factory reset option is. Boot into your stock recovery, you may not see it but it is probably still booting into it, then you can use the volume up/down button to go up or down the list. If factory reset is the second option, in your screenshot, press volume down once to select it then press the power button to initiate the wipe, if factory reset is the 3rd option, press volume down twice then press power, if it is 4th on the list, press volume down three times then press power, and so on. If you find the correct screenshot to guide you and if you use the buttons to correctly select the factory reset option this should wipe your device whether you can see what is going on or not.
Or
If you can boot into download mode, you can flash the newest version of your stock firmware for your specific model number of S7+ Edge, there should be two CSC files in your firmware, when you flash the firmware files, use the CSC file that does not have Home in its name, it will wipe the device when you flash it, if you use the Home CSC, it will not wipe the device.