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[Q] Samsung Galaxy Tab 2 10.1 Hacked, Touchscreen unresponsive

Samsung Galaxy Tab 2 10.1 Hacked, Touchscreen unresponsive
Hi! I need help with my tablet.
Device: Samsung Galaxy Tab 2 10.1 Tablet, model GT-P5113 TS. This model doesn't have a way to yank out the battery.
What's wrong: Touchscreen is not responding.
Current state: Attempting to drain the battery. Doesn't appear to be turned on. Factory reset apparently performed.
What happened: Sorry, this is long. It is as best as I can remember it. It may be somewhat inaccurate.
Yesterday evening, I was on my Windows laptop and logged into my Google account. I *thought* I used the Google Play Store to install Chrome to the tablet. (I had looked at the html5test website and it said Chrome had a higher HTML5 rating than the Dolphin/Jetpack browser I've been using on my tablet.)
But something went terribly wrong.
After sending Chrome to it, I unlocked the tablet and used both Chrome and Dolphin to go to html5test website. They both scored the same or nearly the same. I don't know if any of that is relevant, but I'm including it just in case.
At some point after that, I woke the tablet with the power key and used my unlock pattern on the dots lock screen.
That's when I saw what I believe was mal-ware in action. The settings menus were scrolling and sub-menus being selected, all by themselves. I couldn't say exactly what was changed because whatever program or script that was running the process was going extremely fast.
When I realized it might be trying to send out data over my Wifi network, I turned off the Wifi router in my home.
I repeatedly held down the power key to turn the system off, but doing so only rebooted back to the useless lock screen which was not responding to anything. The normal method of holding the power button for a few seconds to bring up the menu and then tapping the "Power Off" option on that menu refused to power off the system. Nothing on that menu responded to touch.
Entering my pattern on the lock screen did absolutely nothing. I didn't even see any lines traced when I ran my finger over the screen.
At some point, I pulled out the external SD card. I have no idea if whatever hacked the tablet also put a copy of itself on the SD card.
I called a friend who looked up how to restore the tablet to factory settings. I didn't understand the directions exactly, so I ended up on a screen with a Warning!! about installing a Custom OS. (Holding down the Power + Volume Up seems to get me there)
I left it on this screen, and I turned my router back on and using my laptop, contacted Live Chat at Samsung but they didn't understand my problem. They told me to reboot the device and swipe my pattern several times and then after several failed attempts I would have the chance to use my Google credentials to get into it. But the device apparently never registered that my swipe attempts were failing.
So my device was booted up with me locked out, with the WiFi router on for a little while again. I turned off the router as soon as I realized that. That disconnected the chat session, but since Samsung chat wasn't helping me anyway, I didn't bother trying to go back.
I got the device back to the "Warning!!" screen. Then turned the router back on and searched for how to do a factory reset of the device. I found a video on YouTube and followed it.
I pressed the Volume Down and Power buttons simultaneously, followed by letting go of the power button. That brought up a menu which contained several options, including an option to do a factory reset. I used the volume buttons to highlight that and pressed Power key. A second screen came up and I used the volume buttons and power button to select "Yes" to confirm the reset.
It appeared to have done a factory reset, rebooting eventually.
However, after that, when I tried to tap on the touch screen to move forward through the selections, the touch screen was still unresponsive!
So I brought back the "Warning!!" screen and ran the battery down until the screen was blank and it wouldn't start when I held the power key.
Then I charged it for about 20 minutes and rebooted it. I think when it came back it was on the Recovery menu. I think I did a second factory reset, but not 100% sure. It eventually rebooted after a lot longer than usual.
When it came up, it was saying battery was low. I tried to tap the OK button, but nothing happened. Behind the battery window was the first setting screen to set up the device for the first time after a factory reset. (I think selecting USA?)
I brought back the "Warning!!" screen and left it on overnight so that the battery would run down.
That was about 8 hours ago. When I woke up, I used clear tape to keep the power button pressed down, to ensure that the battery will continue to run down.
____________________________________________
What do I do next? How do I get the touch screen to start working again? It is not a hardware problem, unless mal-ware can break the hardware. The touchscreen had been working fine until this happened.
Should I take the tablet back to Best Buy where I bought it at least a year (maybe 2 years) ago? I don't know if it's still under warranty.
I have over 20 year of experience as a software developer, but not for Android. I am not very experienced with doing anything to hardware.
Should I try to fix it myself?
I have never rooted any Android device and I'm not sure what that means, either.
I've never re-installed the ______ ? (rom? image? Odin?)
I read on this and/or other forums that there's a way to replace something, but the instructions were beyond my level of understanding. I would need the procedures to be broken down into steps which don't assume too much about what I know.
I understand how to download a file to Windows, given a URL for it. I understand what a zip file is and how to extract it. I understand how to press hardware buttons and plug in cables, and do these steps in the order I'm told.
I don't understand what I'd use to get the downloaded whatever-they-are onto the tablet to replace whatever-the-other-thing-is so that the touchscreen works again.
As far as I know, Odin is a Norse god.
The only firmware updates I've ever done are the ones that the device does on it's own through Samsung's updates.
I'd deeply appreciate getting this device back since I have extremely limited funds and probably won't be able to buy a replacement.
Thank you,
Linda

LMurphy said:
Samsung Galaxy Tab 2 10.1 Hacked, Touchscreen unresponsive
Hi! I need help with my tablet.
Device: Samsung Galaxy Tab 2 10.1 Tablet, model GT-P5113 TS. This model doesn't have a way to yank out the battery.
What's wrong: Touchscreen is not responding.
Current state: Attempting to drain the battery. Doesn't appear to be turned on. Factory reset apparently performed.
What happened: Sorry, this is long. It is as best as I can remember it. It may be somewhat inaccurate.
Yesterday evening, I was on my Windows laptop and logged into my Google account. I *thought* I used the Google Play Store to install Chrome to the tablet. (I had looked at the html5test website and it said Chrome had a higher HTML5 rating than the Dolphin/Jetpack browser I've been using on my tablet.)
But something went terribly wrong.
After sending Chrome to it, I unlocked the tablet and used both Chrome and Dolphin to go to html5test website. They both scored the same or nearly the same. I don't know if any of that is relevant, but I'm including it just in case.
At some point after that, I woke the tablet with the power key and used my unlock pattern on the dots lock screen.
That's when I saw what I believe was mal-ware in action. The settings menus were scrolling and sub-menus being selected, all by themselves. I couldn't say exactly what was changed because whatever program or script that was running the process was going extremely fast.
When I realized it might be trying to send out data over my Wifi network, I turned off the Wifi router in my home.
I repeatedly held down the power key to turn the system off, but doing so only rebooted back to the useless lock screen which was not responding to anything. The normal method of holding the power button for a few seconds to bring up the menu and then tapping the "Power Off" option on that menu refused to power off the system. Nothing on that menu responded to touch.
Entering my pattern on the lock screen did absolutely nothing. I didn't even see any lines traced when I ran my finger over the screen.
At some point, I pulled out the external SD card. I have no idea if whatever hacked the tablet also put a copy of itself on the SD card.
I called a friend who looked up how to restore the tablet to factory settings. I didn't understand the directions exactly, so I ended up on a screen with a Warning!! about installing a Custom OS. (Holding down the Power + Volume Up seems to get me there)
I left it on this screen, and I turned my router back on and using my laptop, contacted Live Chat at Samsung but they didn't understand my problem. They told me to reboot the device and swipe my pattern several times and then after several failed attempts I would have the chance to use my Google credentials to get into it. But the device apparently never registered that my swipe attempts were failing.
So my device was booted up with me locked out, with the WiFi router on for a little while again. I turned off the router as soon as I realized that. That disconnected the chat session, but since Samsung chat wasn't helping me anyway, I didn't bother trying to go back.
I got the device back to the "Warning!!" screen. Then turned the router back on and searched for how to do a factory reset of the device. I found a video on YouTube and followed it.
I pressed the Volume Down and Power buttons simultaneously, followed by letting go of the power button. That brought up a menu which contained several options, including an option to do a factory reset. I used the volume buttons to highlight that and pressed Power key. A second screen came up and I used the volume buttons and power button to select "Yes" to confirm the reset.
It appeared to have done a factory reset, rebooting eventually.
However, after that, when I tried to tap on the touch screen to move forward through the selections, the touch screen was still unresponsive!
So I brought back the "Warning!!" screen and ran the battery down until the screen was blank and it wouldn't start when I held the power key.
Then I charged it for about 20 minutes and rebooted it. I think when it came back it was on the Recovery menu. I think I did a second factory reset, but not 100% sure. It eventually rebooted after a lot longer than usual.
When it came up, it was saying battery was low. I tried to tap the OK button, but nothing happened. Behind the battery window was the first setting screen to set up the device for the first time after a factory reset. (I think selecting USA?)
I brought back the "Warning!!" screen and left it on overnight so that the battery would run down.
That was about 8 hours ago. When I woke up, I used clear tape to keep the power button pressed down, to ensure that the battery will continue to run down.
____________________________________________
What do I do next? How do I get the touch screen to start working again? It is not a hardware problem, unless mal-ware can break the hardware. The touchscreen had been working fine until this happened.
Should I take the tablet back to Best Buy where I bought it at least a year (maybe 2 years) ago? I don't know if it's still under warranty.
I have over 20 year of experience as a software developer, but not for Android. I am not very experienced with doing anything to hardware.
Should I try to fix it myself?
I have never rooted any Android device and I'm not sure what that means, either.
I've never re-installed the ______ ? (rom? image? Odin?)
I read on this and/or other forums that there's a way to replace something, but the instructions were beyond my level of understanding. I would need the procedures to be broken down into steps which don't assume too much about what I know.
I understand how to download a file to Windows, given a URL for it. I understand what a zip file is and how to extract it. I understand how to press hardware buttons and plug in cables, and do these steps in the order I'm told.
I don't understand what I'd use to get the downloaded whatever-they-are onto the tablet to replace whatever-the-other-thing-is so that the touchscreen works again.
As far as I know, Odin is a Norse god.
The only firmware updates I've ever done are the ones that the device does on it's own through Samsung's updates.
I'd deeply appreciate getting this device back since I have extremely limited funds and probably won't be able to buy a replacement.
Thank you,
Linda
Click to expand...
Click to collapse
Definitely sounds like malware. You have two choices that I see, either root and custom rom or flash back to stock. Since you are stock you'd just be overwriting your existing install. Read this thread and decide your course of action http://forum.xda-developers.com/showthread.php?t=2203309

Tablet stuck in "Installing System Update to Error!" loop

My tablet froze on me and I powered it down to restart it and then it went into what folks on here call a bootloop. After holding down Power and volume down, it brought me to a screen that had three icons and I chose the one on the right by mistake and now it's looping again, but instead of the Asus screen with the refreshing icon, it's the android falling with an Error on his chest after quickly flashing Installing System Update.
The power volume combo works no more and the only way I can shut off my tablet completely is to use the power and volume up button. I can't get back to screen with the three icons no matter how many times I try.
I've already resolved myself to purchasing a new device, so my main concern is recovering the data, slim as that might be. Any recommendations?
Also, note that Ive never rooted or installed anything on my tablet. No roms or kernels or any other modifications. If I can get my data by any means necessary, I'd be satisfied, even If I Ihad to open it and retrieve the harddrive.
Hopefully Ive explained myself sufficently for you guys to help me. Cheers.

Meth_Badger said:
My tablet froze on me and I powered it down to restart it and then it went into what folks on here call a bootloop. After holding down Power and volume down, it brought me to a screen that had three icons and I chose the one on the right by mistake and now it's looping again, but instead of the Asus screen with the refreshing icon, it's the android falling with an Error on his chest after quickly flashing Installing System Update.
The power volume combo works no more and the only way I can shut off my tablet completely is to use the power and volume up button. I can't get back to screen with the three icons no matter how many times I try.
I've already resolved myself to purchasing a new device, so my main concern is recovering the data, slim as that might be. Any recommendations?
Also, note that Ive never rooted or installed anything on my tablet. No roms or kernels or any other modifications. If I can get my data by any means necessary, I'd be satisfied, even If I Ihad to open it and retrieve the harddrive.
Hopefully Ive explained myself sufficently for you guys to help me. Cheers.
Click to expand...
Click to collapse
If I read your post correctly, you selected the right icon which is a Wipe data from your bootloader. When you executed that Wipe data, it will wipe everything on your internal SD including your /media folder or your personal files and data... The chance is very slim unless someone knows how to recover data from a wipe. Technically, your data is still there but it is only a dumb files which contain only 0's and 1's. Some recovery tools may be able to retrieve your data but I don't have that knowledge.. I hope that someone will be able to help you out and good luck...:fingers-crossed:

I'm afraid LMK is right: Your data is gone.
Do I suspect correctly that you interrupted the Wipe Data process after selecting it "accidentally"?
Choosign Wipe Data from the bootloader causes the BL to write a command to the misc partition to start the recovery and wipe the data partition. If you interrupted the process, there's no telling what and where that got corrupted - unless you just let it loop and pray that it finishes the wipe process which would erase the BL command. Connect it to power and let it loop for a few hours. What have you got to loose?
But your data is gone either way - sorry.

Morning, cheeky question(s)
Where are you located, and would you be interested in selling your bricked TF700? I have a broken screen among other things and would be interested in buying your tablet for spares if you are getting a new one?
PM me if you are interested.
Thank you
Freddie

I'm not all too sure what the Icon on the left wad, but I'm sure it said RKU or some sort. I would have given up all hope if I had hit the wipe data on the right.
Days recovery aside, is there anyway I can get my looped tablet to work? I plugged it into a comp and it didn't recognise it.

S7 Black Screen, but Live device. A way to force backup or fix?

we have two S7's, non-edge, and they have been almost bulletproof to now. I have a rooted S5 but have not modded either S7. My wife dropped hers, no breaks in the glass but it came up black after briefly displaying a partial image.
I can force reboot it, and it works. the backup 'key' lights up at times, the LED's work, and the phone receives calls [rings] but of course we can't see a thing.
Is there a fix? I've tried the reset via Vol - Power, that works to restart but no display. I've done Vol+ Power, can't see a thing. Tried Vol - Pwr Home, can't see anything so not sure what the result was. Plugged into PC but without being able to grant permission on the device, no dice.
How can I force a backup of everything? or... it may be backed up to her google account but how to reach, sans S7 display?:silly:

Hi, you can try to access the phone via samsung find my mobile website. You need internet connection at the s7 working and the logon data of your samsung account. In find my mobile there is a backup option.
Regards
Oliver

Fabulous! Going to try now

Oliver, unfortunately she never setup a samsung account period. hard lesson.
Surely the forensics community has a way to get to the stored data.... I guess/think the only things missing, that were not on SD card or SIM, would be a few pictures stored in default local memory, a few downloads, and things that will not be restorable easily like Calendar entries [and a whole lot of app cache stuff that is not high value]... am I wrong?
But then there is the security aspect; even if I cannot fetch usable data, I need to nuke it all... Is there no way to mount those volumes on a pc or other? A universal "nuke everything on the blind" approach?
thank you for your help

I have also black/blank screen but all audio works, hardware buttons work. I can tap the screen and it makes a sound. Voice assistant turns on for some reason and she verifies the touches I make to the screen. She also verifies I am pressing on screen buttons. I also know this because I can turn the phone off using the power button, then on screen buttons, even though it's blank. So the screen does work, just noting visually. I have tried the power + volume down to no avail. I believe the battery has totally died as was also recommended. If anyone has an idea of what to do next...please help.

, I believe, and I'm going to try today, that we can get in Via download mode. So we'll set up adb, set the "blind" s7 in download mode and see if I can browse the file system

HELP! HTC U11+ Just won't turn on!

I've been using HTC U11 Plus as my main phone since the day it came out. I absolutely love this phone. In my opinion it's the best phone I've ever had. I never felt the need to get a new phone. I've been gaming, working, etc. and I never had any issue with it.
Two days ago all of a sudden while using my phone it got stuck. None of the button were working and the screen also had response so I pressed and hold the Power button and Volume Down button to boot into recovery mode. So i could clear cache and reboot again but my phone doesn't seem to reboot. It just turns off when I select reboot now. I even tried "Wipe data/factory reset from the Recovery menu options" and then delete all user data option and then Reboot system now to restart your phone. Still no luck. As soon as I press on reboot system my phone just turns off and doesn't reboot or turn on at all.
Even when I put my phone on charging there is not light to indicate that my phone is charging at all.
PLEASE HELP!!!!

Same problem here... Screen flashed white, phone rebooted to encryption screen to enter pin, then powered off... Hasn't been back on since (thins happened in October 2021).
I'm interested in a possible way to get the data off the phone, even if some parts swapping is involved.
PS. I changed the battery thinking it was that, but the phone still isn't coming on or showing the red battery charging light.

I guess it is time for you both to use ADB. When installed properly you should be able to see your phone in device manager on Windows systems. That in itself would be a good starting point. Or just fire up ADB and check if ADB detects your phone. If you are unfamiliar with ADB, Google it.
In ADB use: *.\adb devices* (without the *) If it works properly you should get a return with a device number. You could then flash a boot image or system image or both and see if your phone start's up again.

Hello,
same Issue here.
Solution is to heat up the Phone above 50°C and hold the temperature while it run and copy Data.
I have spend 40h+ to Backup Data and heat up the Phone.
Seems for me to the same problem like the RROD at Xbox360.
Lead-Free solder at the BGA-Chips.

Question Stuck in recovery mode PLEASE HELP

I thought this would be a good place to ask this.
A few minutes ago, I accidently pressed the volume up and down buttons for a long time on my zflip 3 and it booted into the recovery menu. Now this normally wouldn't be a problem.. if my power button wasn't dented in.
I refused to fix it due to the sheer cost of the fix and could turn my display off by double tapping. However, this means that I have no way to exit recovery mode. I tried using ADB on both my bac and pc (using usb 2.0, 3.0, and c on my pc and c/thunderbolt ports on mac).
My phone however would not connect of show up under devices, and I am suspecting it is because I have done something to the debugging settings. I let the battery run out and it would just boot back into the recovery interface once charged up. It even once went to a light blue screen that said something along the lines of how a custom os can cause major problems.
I am a noob at phone stuff and I really don't know what to do. I have a bunch of photos of my grandma who passed away last year and they aren't backed up to google cloud. I really need any help I can get. Thank you.

Hi, provided that you have already
- enabled adb debugging;
- installed adb.
Now you have to
1. enter fastboot mode;
2. in adb type
Code:
fastboot erase recovery
then, reinstall recovery if you want to.

s.0105._j said:
I thought this would be a good place to ask this.
A few minutes ago, I accidently pressed the volume up and down buttons for a long time on my zflip 3 and it booted into the recovery menu. Now this normally wouldn't be a problem.. if my power button wasn't dented in.
I refused to fix it due to the sheer cost of the fix and could turn my display off by double tapping. However, this means that I have no way to exit recovery mode. I tried using ADB on both my bac and pc (using usb 2.0, 3.0, and c on my pc and c/thunderbolt ports on mac).
My phone however would not connect of show up under devices, and I am suspecting it is because I have done something to the debugging settings. I let the battery run out and it would just boot back into the recovery interface once charged up. It even once went to a light blue screen that said something along the lines of how a custom os can cause major problems.
I am a noob at phone stuff and I really don't know what to do. I have a bunch of photos of my grandma who passed away last year and they aren't backed up to google cloud. I really need any help I can get. Thank you.
Click to expand...
Click to collapse
How about rebooting to system using volume buttons?