Banking Apps not working [G9700] [unrooted] - Samsung Galaxy S10e Questions & Answers

Hi there,
I've got 2 banking apps which are impossible to use due to the fact that after typing the password the phone asks for fingerprint usage and the focus is going from the app to the fingerprint dialogue. Obviously this lack of focus triggers the app to close as when I disable fingerprint this occurs when the second app for TAN generation is called, although the app itself supports handover of the TAN as I could see with my S9.
So I think this must be either a bug in the software of the S10e or a system setting which I selected wrong.
Other apps which interefere I can tell are not as I had 100% the same apps on the S9.
Any ideas?
Thanks in advance,
Derk

Related

[Q] MT7-L09 - Google Keep (and other) reminder functions not working

Hi, I am a grade fan of reminders.
There for I intensely use apps like "Google Keep" to remind myself to something. On my HTC Phones this works all time perfectly. Now, on my Huawei Mate 7, absolutely not. In the mean time I updated to Android 5.1.1. OTA original version (no root, nothing modified).
I also have no problem with WhatsApp or eMail notifications, just if I set an reminder to Google Keep it will not work for some reason... An other app with same kind of Problem is an app called "My Müll", which simply reminds me which garbage will be picked up next. This App also doesn't give me notifications.
Did some one have same problems? In the notification center, I ticked every field on for these apps. In app properties I allowed notifications, and I set the app to protected.
I have also the feeling, that the automatic startup of some apps is not working proper. I have tools installed to switch WiFi automatically on/off. Normally this tool starts up on Phone boot, but it works first, when I manually starts the app.
Thanks for your help!

Serious FLAW w/ Huawei Phone Manager - "Recent Apps" & 3rd party App Startup - HELP!

Serious FLAW w/ Huawei Phone Manager - "Recent Apps" & 3rd party App Startup - HELP!
Hi,
I am having a 2 MAJOR deal-breaker issues with my GEM-703L B112 EMUI 3.1:
* Startup Apps (including Alarm Clocks, Hangouts, 3rd party Email client) don't start after a reboot resulting in missing notifications
* Protected Apps (including Alarm Clocks, Hangouts, 3rd party Email client) get killed/closed when "flicking up" to clear all apps using Recent Apps button resulting in missing notifications
The culprit of this issue seems to be Huawei's Phone Manager. All apps mentioned above are set as Protected Apps, Trusted permissions, allowed all notifications, and background data is enabled.
If anyone has a solution for this issue, *PLEASE* help! I really love the phone but must have this resolved since these are VITAL, especially for my alarm clock - not waking up for work is not an option!
I will be rooting once I get the bootloader unlocked via unlock code from Huawei at which time this issue can be fixed by making these important apps as system apps (thanks to ajsmsg78 for the suggestion as well), but until that time and for many of those who are and won't be rooted, a solution is clearly very badly needed.
Lastly, I believe this issue also exists for other Huawei phones having EMUI such as the P8, etc.
Switch off Power Genie app and set energy saving to least agressive level.
trurl3 said:
Switch off Power Genie app and set energy saving to least agressive level.
Click to expand...
Click to collapse
Thanks for your reply trurl3, my energy saving level is set to "Performance" which is the least aggressive level, but I cannot find this "Power Genie" app. Where would this be found through?
E--Man said:
Thanks for your reply trurl3, my energy saving level is set to "Performance" which is the least aggressive level, but I cannot find this "Power Genie" app. Where would this be found through?
Click to expand...
Click to collapse
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Thanks hagba.
UPDATE: strangely enough, my startup apps have now slowly started to start up after reboot but not right away. As I do not yet have root on this device, I simply cannot explain why in the world this positive change had happened. I am almost afraid to reboot again because I will be frustrated if/when they do not start up.
The app that I really need to start up is called Alarm Clock Xtreme which is my goto Alarm app for years now. At first it was not showing the permanent notification in the notifications and the Alar, would not go off. Now after a few minutes after reboot it is showing up. Not sure what is going on here code-wise.
Anyone have any input here or a solution for the Recent Apps button killing Protected Apps?
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Was a problem on the X1 I had as well. Things like google hangouts would get closed and you'd never get notifications, even if it was set as a protected app. From what I can tell only the Huawei apps are truly protected...
You have to root and get a rom with the phone manager removed.
And even then, some things still get closed once in a while, which is odd. There's is plenty of free memory, so not sure why the Huawei phones mess up the memory management so much.
This Huawei memory management issue is really the only bad thing about this phone... Android has a great memory manager built in, don't mess with it
Otherwise, its perfect for me...
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Hagba not sure if u saw my message above.
omniphil said:
Was a problem on the X1 I had as well. Things like google hangouts would get closed and you'd never get notifications, even if it was set as a protected app. From what I can tell only the Huawei apps are truly protected...
You have to root and get a rom with the phone manager removed.
And even then, some things still get closed once in a while, which is odd. There's is plenty of free memory, so not sure why the Huawei phones mess up the memory management so much.
This Huawei memory management issue is really the only bad thing about this phone... Android has a great memory manager built in, don't mess with it
Otherwise, its perfect for me...
Click to expand...
Click to collapse
Thanks omniphil, I'm wondering if this particular issue could be worked around since startup apps are working but only after a delay (see "UPDATE" above) by having a third party app monitor if a process is killed or having a Tasker profile to relaunch it right away, but then we are back in the same paradox where that third party app or Tasker profile would also be killed when "flicking up" to kill all apps.
@ajsmsg78 , @elio321 , @mcdhol_24 , @hagba , @Djiban:
Perhaps there is a certain third party app or Tasker profile can designate itself with "priority" mode of some sort and can bind itself to notifications or accessibility so that it would be relaunched? Please note I am just brainstorming here! Input would be gladly appreciated...
E--Man said:
Hagba not sure if u saw my message above.
Thanks omniphil, I'm wondering if this particular issue could be worked around since startup apps are working but only after a delay (see "UPDATE" above) by having a third party app monitor if a process is killed or having a Tasker profile to relaunch it right away, but then we are back in the same paradox where that third party app or Tasker profile would also be killed when "flicking up" to kill all apps.
@ajsmsg78 , @elio321 , @mcdhol_24 , @hagba , @Djiban:
Perhaps there is a certain third party app or Tasker profile can designate itself with "priority" mode of some sort and can bind itself to notifications or accessibility so that it would be relaunched? Please note I am just brainstorming here! Input would be gladly appreciated...
Click to expand...
Click to collapse
Hi All and @ajsmsg78, @elio321, @mcdhol_24, @hagba, @Djiban, @omniphil,
I have noticed that unlike my other Protected apps, my SwiftKey keyboard app does not get killed when flicking up to close all apps using the Recent Apps button. I understand that this is obviously because the selected keyboard is required to stay in memory, but can't this or similar exception be leveraged to keep a Tasker profile in memory to relaunch critical apps?
Surely I am not the only unrooted user with this issue!
Thanks again.
I think the big question is, why are you swiping up to kill all apps? They aren't running in the background anyways, they are just place holders. There isn't really any need to kill all the background apps in android anymore, it uses more battery life. Just leave them all there and let android do what it was designed to do
omniphil said:
I think the big question is, why are you swiping up to kill all apps? They aren't running in the background anyways, they are just place holders. There isn't really any need to kill all the background apps in android anymore, it uses more battery life. Just leave them all there and let android do what it was designed to do
Click to expand...
Click to collapse
Hi omniphil, I see what you are saying but killing unused apps does improve the device speed and save on battery usage including background data consumption. I understand that memory is automatically managed by killing apps when more memory is required but the above is not considered in this - just memory.
I fixed this issue by freezing the phone manager through titanium backup. I was also breaking my head over keeping the apps running in the background even if they were killed in the multitasker area. You do need to be rooted to use titanium backup. Hope this helps, it sure fixed the issue for me.
want an app to not be closed by swiping up? on the app itself, on the recents screen, swipe it down. now there's an icon showing on it, right? that means it won't be closed when you do the swipe up to close all apps.
Dead_Dude said:
want an app to not be closed by swiping up? on the app itself, on the recents screen, swipe it down. now there's an icon showing on it, right? that means it won't be closed when you do the swipe up to close all apps.
Click to expand...
Click to collapse
Hi this is true but only valid until next reboot.
can you disable phone manager with debloater software on Windows

Sadly disappointed with various limitations and recurring issues :cry:

I received the phone and have been using it since 2/10. I have the 8/256gb version with the Chinese ROM. The phone is awesome with regards to build quality and so on, but I'm extremely frustrated with the issues that I'm seeing daily. I'm ready to ditch it and return to my Xiaomi Mi Mix.
Notifications are all turned off by default and every app notification must be turned on individually. So every new app needs this manual step.
Notifications, even if enabled correctly, lock screen, does not show up on the lock screen
Various apps do not receive new "data" such as emails until opened. (runs in background, just noticed the application freeze option, and turned that off)
Device Administrator removes MS Outlook as device admin regularly, used to be daily. (required by work)
When plugged into USB-C for Android Auto, must change setting to Transfer files, every time in order to activate Android Auto.
Resets Assistive Voice App nightly, removes Google Assistant and elects none, not even breeno voice.
Depending on task, it switches to use the Breeno Browser instead of Chrome as an intermediary and therefore does not fully like to the next task.
Swiping down on home screen brings up breeno search via breeno browser.
Cannot activate Location Sharing Services even if Location is turned on. I think this has to do w/ limitations on the "Region"
Things that I know does not work
Cannot use 3rd party messaging app. Once 3rd party app is set as default, it switches back to Oppo msgs app due to "security"
Cannot use another Launcher.
Cannot use Google Assistant wake up phrase
Can anyone else confirm if you're also experiencing the above? I'm willing to reset the phone but I think these are "defaults" and not like a choice I made during set-up to cause these issues. Thanks for reading.
The issues you mention are common and are part of the challenge of owning a phone with a Chinese rom. The trade-off is that you own a unique phone with awesome hardware.
I have been able to get all notifications to work though adjusting the notification options as you say, but you can also adjust the power saver and start-up options. You can also lock apps in the recent tasks screen.
You can also uninstall some of the built-in Chinese apps via adb. See the thread in the Find X forum. For example I have uninstalled the browser so it never comes up. I have not uninstalled the launcher as I am ok with the Oppo one.
Issues I have not been able to resolve: changing the default messaging and assistant apps for the long term.
For me, I know the experience of buying a phone with a Chinese rom is never going to be as smooth as a pixel or Samsung in terms of usability, but I love the fact that it is unique and appreciate the hardware (eg charging speed).
Unfortunately, the uniqueness of the phone does not overwhelm these limitations that causes daily resetting of certain defaults for me.
I'm ok w/ not using the Launcher and some other items like google assistant. However, other limitations really create barriers that can't be looked past for me.
I think I'll look for an opportunity to get the Xiaomi Mi 10 pro when possible and sell the Reno Ace.

Fighting the power! (management)

Is it just me or this phone (or at least the CN RMX2071 roms) are super aggressive in closing apps? I know it's a general theme with "custom" (non aosp) based ROMs and most vendor UI takes, but it feels really really broken in these phones.
I have to keep the phone in "high performance" mode and even then i have to re-run some apps every other day (Nova launcher's google companion app) and even re-add widgets (Google Calendar) for them to continue to function, presumably because the power management system keeps shutting them down.
I have every single app to OFF in the App Freeze screen, every app is allowed to run in background (not the smart option, plain always-let-this-run option) and allowed to launch other apps (otherwise more things are broken) and it still feels like things are quirky due to how aggressive the power management is.
Am i missing something? are there more options that i missed? is it better in the EU/IN ROMs?
The eu rom fixes this problem
So a trade off of functionality vs latest security patches etc. Might be worth a try of switching over and at least trying it for a short little bit to determine.
Does anyone know if there's a differnce in behavior for Android Auto between CN and EU ROMs? (though i imagine its also related to power management at the least)
[DELETED]
I am on EU ROM here in the UK (A.28) and ever since I got this phone. It loves to close apps in the background. Facebook used 1400mah when it was just running in the background. Disabled it running in background, notifications work but now it only uses 234mah roughly. There system is messed up. Other apps that I like to use in the background include Google Clock and Skip Track Settings.
These I have a Tasker to launch both apps, with a little pause between launch. I have "Exclude from recent apps" enabled and then after they've launched. I get it to go home automatically. Then with my usage, I have this task running on boot, 5am (whilst I'm asleep) and on secondary app open. I don't notice it, other than when it boots and you just gotta let it run. My clock then works 100% of the time for my alarms and works all day.
One thing to note is, if you click "clear all" in recents, you have to run the task (I do this with the secondary app) to reopen the apps. Thankfyully, with Tasker with auto start-up enabled, it just works and is obviously in realme's don't close in background list.
Thankfully, with Android 11, a promising change to the rules for OEMs is that they can't have list of preferable apps and have to give all app developers an equal chance to running and not being killed. So hopefully, with Android 11, realme will have to stop this annoying practise.
Hope I've explained that well enough and you can use Tasker as a bootleg option
- Josh
Are you saying the power issues are still prevalent in the EU rom as well? If i got you right, You have some kind of a Tasker config to keep launching all the apps that the OS kills on various stages? Because i don't see how that would exclude them from being killed/blocked by the Realme UI service. Again, Unless there IS a difference in the EU rom.
In my case, I gave up on using Google Clock because the alarms never trigger and Android Auto is insanely hard to get running because it keeps killing SOME part of it or one of the apps im trying to use in Auto (Waze, Maps, Youtube Music, etc)
ransagy said:
Are you saying the power issues are still prevalent in the EU rom as well? If i got you right, You have some kind of a Tasker config to keep launching all the apps that the OS kills on various stages? Because i don't see how that would exclude them from being killed/blocked by the Realme UI service. Again, Unless there IS a difference in the EU rom.
In my case, I gave up on using Google Clock because the alarms never trigger and Android Auto is insanely hard to get running because it keeps killing SOME part of it or one of the apps im trying to use in Auto (Waze, Maps, Youtube Music, etc)
Click to expand...
Click to collapse
Yes, apps that realme likes to kill in the background. I have them opened by Tasker whilst I'm sleeping and on boot as realme doesn't close Tasker in the background and then the apps work fine all day. I don't notice it open them other than on boot as otherwise my phone is in standby.
Alarms never triggered for me as realme killed Google Clock, that's why now when it just opens in the background as I sleep it isn't killed.
I don't use my phone intensely and because Tasker opens them as apps, realme can't close them because they're still technically open, even though they don't show in recents. That's why when you clear all apps in recents, you need to then reopen them (that's what my secondary Tasker app does).
As for Android Auto, I haven't had any issue with it. When I use it, my car isn't technical so it uses the screen. I plug my phone in, turn the car engine on and phone begins to charge. Then with a bluetooth to FM adapter, my phone auto connects to bluetooth, and as soon as my phone connects, Android Auto automatically opens (as I have it enabled in Auto's settings) and I get it to play music automatically.
For someone using the actual plug in display to the car, I don't know. Android Auto came pre-installed and all I had to do was install the version for "phone screens".
If you need help with Tasker, my insta is below. Feel free to reply to this or message me on there.
Hope this helps
- Josh
It does help, Thanks!
ransagy said:
Are you saying the power issues are still prevalent in the EU rom as well? If i got you right, You have some kind of a Tasker config to keep launching all the apps that the OS kills on various stages? Because i don't see how that would exclude them from being killed/blocked by the Realme UI service. Again, Unless there IS a difference in the EU rom.
In my case, I gave up on using Google Clock because the alarms never trigger and Android Auto is insanely hard to get running because it keeps killing SOME part of it or one of the apps im trying to use in Auto (Waze, Maps, Youtube Music, etc)
Click to expand...
Click to collapse
Due to a similar issue I had in my corporate Outlook e-mail app, I searched for a solution for the error I got there like "Your organization has removed its data associated with this app" and I found an article from Microsoft proposing a resolution (url not include in this post because it is not allowed, however it is quite easy to find it).
I followed that resolution proposed and it worked for Google Clock app. The alarm finally rang this morning!
Basically, you should go to app list, choose Google Clock (or even any clock app) and configure it as follows:
-in "Power Saver", choose ""Run in Background"
-Set "Allow Notifications" to on
-Set "Auto Startup" to on
-Set "Allow other Apps or Services to Launch" to on
Hope it helps
Yeah, I pretty much did that to every single app on the phone (Besides "Auto Startup" where the OS only allows you 5 outside the whitelisted apps it knows like whatsapp, discord, etc) and i still had interminent issues here and there. Thanks for the heads up either way!
Wpbarreto said:
Due to a similar issue I had in my corporate Outlook e-mail app, I searched for a solution for the error I got there like "Your organization has removed its data associated with this app" and I found an article from Microsoft proposing a resolution (url not include in this post because it is not allowed, however it is quite easy to find it).
I followed that resolution proposed and it worked for Google Clock app. The alarm finally rang this morning!
Basically, you should go to app list, choose Google Clock (or even any clock app) and configure it as follows:
-in "Power Saver", choose ""Run in Background"
-Set "Allow Notifications" to on
-Set "Auto Startup" to on
-Set "Allow other Apps or Services to Launch" to on
Hope it helps
Click to expand...
Click to collapse
ransagy said:
Yeah, I pretty much did that to every single app on the phone (Besides "Auto Startup" where the OS only allows you 5 outside the whitelisted apps it knows like whatsapp, discord, etc) and i still had interminent issues here and there. Thanks for the heads up either way!
Click to expand...
Click to collapse
I also enabled all of these settings (other than last one, can't find it) and had some days it worked, some days it didn't. So for the sake of my actual work, I used my Tasker method and works 100% of the time. Ultimately, realme kinda screwed us over. Ultimately, Android 11 should fix this with it's new guidelines so let's just work around it in the mean time.
Yeah, I'm yet to try your Tasker method, i definitely will though, it's basically the last ditch effort here. I just finished switching to the EU rom as well.
ransagy said:
Yeah, I'm yet to try your Tasker method, i definitely will though, it's basically the last ditch effort here. I just finished switching to the EU rom as well.
Click to expand...
Click to collapse
ransagy said:
Yeah, I pretty much did that to every single app on the phone (Besides "Auto Startup" where the OS only allows you 5 outside the whitelisted apps it knows like whatsapp, discord, etc) and i still had interminent issues here and there. Thanks for the heads up either way!
Click to expand...
Click to collapse
On Startup Manager, for me on EU ROM A.30, and since I first got the phone. The limit on Startup Manager was and still is 20 not recommended startup apps. This is, in realme's words, "to ensure the hone will run smoothly", like bollocks. My old phone had 3GB of RAM and has the exact same apps and ran fine (other than only allowing 3 backgrounds apps to run before memory ran out). But with 8GB and SD865, it's just their way of saying, oh look we have this amount of screen on time. Judging by the list on A.30, the Google Clock is now recommended (I don't think it was before). Either way, realme is gonna get shunned with Android 11's new guidelines and it'll be a fair playing field.
Android Authority - Google Fighting Unfair Power Management Article (Just an interesting read):
www. androidauthority. com/ android-11-background-apps-1136794/
- Josh
Yeah, EU rom (A.20 as its the only one compatible with the chinese model right now) seems to have saner behavior, 20 startup apps instead of 5 and i don't think it has that "allow others to launch" option at all, so not blocking it even? We'll know soon. App Freeze doesn't seem to be automatically enabling on apps, either, also good.
Google Clock worked for me this morning (i duplicated the "system" clock alarms, just a couple mins later to be sure something triggers)
I'll check Android Auto today as well.
I AM always on High Performance mode though.
The thing is about Android 11's changes, that they seem to be worded a little on the easy side in the Google language - makes it seem to me that Google is just asking the vendors to be a little clearer on what they do when informing the users, not that they absolutely can't kill background apps. Here's hoping though.
ransagy said:
Yeah, EU rom (A.20 as its the only one compatible with the chinese model right now) seems to have saner behavior, 20 startup apps instead of 5 and i don't think it has that "allow others to launch" option at all, so not blocking it even? We'll know soon. App Freeze doesn't seem to be automatically enabling on apps, either, also good.
Google Clock worked for me this morning (i duplicated the "system" clock alarms, just a couple mins later to be sure something triggers)
I'll check Android Auto today as well.
I AM always on High Performance mode though.
The thing is about Android 11's changes, that they seem to be worded a little on the easy side in the Google language - makes it seem to me that Google is just asking the vendors to be a little clearer on what they do when informing the users, not that they absolutely can't kill background apps. Here's hoping though.
Click to expand...
Click to collapse
I keep my settings to standard and never do high performance stuff. I also use 60hz as although I love 90hz, I also love battery life and it isn't enough for me to justify the battery usage.
Yeah, I dropped down to normal and had no issues so far, without tasker of anything, just the EU A.20 ROM.
I am on 90Hz all the time though - As someone who is used to 144Hz monitors and gaming, i can sorely tell the difference between 60 and 90 and to me the battery life difference is somewhat negligible.
I haven't tried Android Auto, but we'll see soon enough. Android 11 also brings wireless Auto to everyone, so that might help there as well.

Question Trun off additional step after facial recognition?

When I use facial recognition to unlock and app, after my face is recognized, before I can go into the app, I get a screen that is showing a message: "Verified. Tap confirm to continue". I am trying to get rid of that message and avoid the unnecessary extra step to press the confirm button before I can access the app. I am told by an app manufactured that it is a setting on my Samsung S22 Ultra with Android 12. But I am coming from an old Pixel phone and cannot find this setting on my new 22Ultra. Can someone direct me to the setting to turn off that extra step after facial recognition works? Thanks!
Sounds like you've installed some 3rd party app that does this. The default S22 behaviour doesn't show this message.
I can see you asked on other fourms, and they suggested things I was going to say. But it seems like some third party app is either doing this, or enforcing it.
the_scotsman said:
Sounds like you've installed some 3rd party app that does this. The default S22 behaviour doesn't show this message.
I can see you asked on other fourms, and they suggested things I was going to say. But it seems like some third party app is either doing this, or enforcing it.
Click to expand...
Click to collapse
Yes I posted on another forum but no solution there yet, just a few good suggestions that don't work. I don't have any other apps that enforce this behavior though. And I pressed support at RoboForm pretty hard about it and they insist it is not something in their app even though RoboForm is an app that it happens in. I am thinking it is when certain 3rd party apps are opened using face recognition, the Android system does not acknowledge those apps for some reason and pops up the message to do a 2nd confirmation before it will allow the apps to open. Thanks for the reply.
Have you tried unistalling Roboform to test if that fixes it?
I have found a few other apps that call up the exact same message so it is not just Roboform. I did uninstall and reinstall Roboform today for another reason and called up a health record app that does the same thing. It happened in the health app even with Roboform uninstalled.
I think we have determined that it is a system message. An app may call it up or trigger it when using face recognition but it is not generated by the app itself. If we knew what it was called then it would be easier to track it down. within Android or the Samsung settings. if it is even in the settings somewhere.
Yea, it's likely going to be a system message, that is called by certain apps in certain circumstances. But the only way you'll find it is to remove apps a few at a time until it stops appearing.
I get the same message and have looked everywhere for a setting. It doesn't exist. Pretty stupid behavior for sure.
Is there a solution? I have the same thing with Microsoft apps. So stupid..
Try: Settings, Biometrics and Security, Face Recognition, And untick: Stay on lockscreen until swipe.
For me, double tapping the screen or using the power button to wake the phone, triggers the face unlock which then quickly unlocks the phone with no other input.
Is this just one app, or all apps?

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