my s7 just dies and won't turn on or charging - Samsung Galaxy S7 Questions and Answers

i have got a galaxy s7 6 months ago and everything was just fine until this morning when i put it to charge i noticed that its not charging so i was keeping plugging and unplugging the charger a few times until my phone was overheting and it turned off and won't turn on or charging .the battery was 12%
please if anyone have a solution for that problem help me .

yahia41 said:
i have got a galaxy s7 6 months ago and everything was just fine until this morning when i put it to charge i noticed that its not charging so i was keeping plugging and unplugging the charger a few times until my phone was overheting and it turned off and won't turn on or charging .the battery was 12%
please if anyone have a solution for that problem help me .
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Try charging with usb connected to pc, If the phone goes off again or over heats then it's a hardware issue of charging circuit.

cooltt said:
Try charging with usb connected to pc, If the phone goes off again or over heats then it's a hardware issue of charging circuit.
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thanks i think its a hardawre problem

Related

[Q] Charging problem

So, i have a problem with charging my phone... It charges like 5 minutes, it is charged 8-10% more and then it stop charging at all.. Any idea why is that? I tried using another charger but it didn't help. It works fine with computer, but not charging too...
PeeCZa said:
So, i have a problem with charging my phone... It charges like 5 minutes, it is charged 8-10% more and then it stop charging at all.. Any idea why is that? I tried using another charger but it didn't help. It works fine with computer, but not charging too...
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Click to collapse
Try to "Power off" the phone and pull the battery out and back it again and connect the charger in the power off mode if didn't work, I think the problem in the USB port, goto the repair center and check it.

Fast charging stopped working

My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
I'd say it's the charger. There have been instances of them shorting. The last Note 4 I had did the same thing.
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
alanjrobertson said:
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
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When you use the fast charger, it'll say fast charging no matter how full your battery is.
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
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Click to collapse
Geez boet, how much does an S6 go for in SA?
I am having the same problem with my S6.
The fast charge doesn't work afree a week.
Last night I plugged in @ midnight with the original charger and cable at 5% and all apps shut down
It said "charging" and not "fast charging".
530am....only 97%.
This is pretty frustrating. It seems to have stopped in the last couple days.
Thoughts?
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Japultra said:
When you use the fast charger, it'll say fast charging no matter how full your battery is.
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Thanks - have now realised that I had to push the USB cable extra hard into the charger - that switched it from showing 'charging' to 'fast charging'
luckyluis said:
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
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Oddly...when I connect it to my computer...it charges (slowly of course).
But the computer never detects it.
Update
@Biggenz the S6 32gig is around the R9000 mark
@BoondckSaint try another Adaptive Fast Charger, apparently even the Qualcomm ones work too. If it still doesn't fast charge take it into SCC.
@alanjrobertson my problem started out like that, I'd have to unplug and re-plug the cable in then it would work. Now more often than not it just doesn't Fast Charge
So, I took my phone in to Samsung Customer Care and after trying numerous chargers my S6 would just say "Cable Charging" and never show "Fast Charger Connected" in the notification bar.
They tested my charger on another S6 and S6 Edge and they both worked fine and Fast charge was working. Had the correct "Fast Charger Connected" in the notification bar too.
I had to leave my S6 there and they will repair it. The technician said it's either the USB connector is faulty or the mainboard needs replacing.
I'm abit disappointed now as my s6 is only 2 weeks old and it's already had to be booked in for repairs.
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
alanjrobertson said:
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
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I hope its just the USB plug m8. I'm suffering without my S6
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
stefan063 said:
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
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Click to collapse
The Samsung Care Center replaced the USB port on my phone and its fast charging again perfectly. Wasn't anything to do with the battery thankfully.
Before replacing the USB port the phone always showed "Cable charging" whenever it was plugged into the fast charger.
Now it shows Fast Charging in the notification area.
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
xionation said:
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
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I took mine in and they fixed it. This was at the Samsung centre in my city. Took them a week because they didnt have any USB ports at their branch and had to wait for it to be couriered from Johannesburg
I'm having the exact same issue with my S6. Only a couple of months old and only showing Cable charging and intermitantly stops charging. I'd say definitely charging port. I've tried the samsung fast charger, the sony z4 tablet fast charger, my aukey quick charge 2.0 car charger and my aukey portable quick charge 2.0 portable battery. Bit annoyed
Same issue here. comp does detect it then it drops over and over. same with whatever charger im using or cord. 2 months old 920W8.
i see one of these in my future.........................
http://www.ebay.com/itm/Samsung-Gal...Port-Flex-Cable-Mic-Flex-Repair-/231521417652
Yes. same like mine. Just push the cable extra hard into the charger. it works! thanks!
mine ose as you say but their was an inbetween stage off it booting in to the vertual reality app seriously anoyying but then just wouldn charge then started fast charging for a day then again to vtgear what ever its called then stopped charging completely n then would only charge at cable charge rate ( 4 hours till charged ) its currently at samsung repair center im waiting aan email

Nexus 5 not charging at all

Am having problems charging my nexus 5 since last night.
I reflashed the Kitkat 4.4.4 rom on my nexus 5 from lollipop after i couldn't stand the ram issue lollipop having.
The following night my battery was at 20% and i left it charge overnight and i woke up finding before going work, found that the battery was still charging at 20% .
I tried with the original charger plug and cable and also wireless charging qi nothing charges and phone is losing percentage and have to keep using from the mains to keep the phone on.
When i use the usb cable or qi charger it says charging on screen then it goes not charging.
I tried re flashing 4.4.4 cleared the cache and tried different usb cables and wall plugs the problem still persists.
I replaced the battery beginning of March this year after i had this phone since launch day and new battery was fine.
I believe its either hardware or software problem causing this.
Please any advice or methods i can do to solve this problem would be nice.
slim-95 said:
I believe its either hardware or software problem causing this.
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That really narrows it down
Did you try charging when the phone is off?
It shouldn't be hardware if all you did was downgrade. The boot loader shouldn't influence it
republicano said:
Did you try charging when the phone is off?
It shouldn't be hardware if all you did was downgrade. The boot loader shouldn't influence it
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Yes i have tried charging the phone while the phone was switched off for an hour but it shows battery icon empty and still charging
I'm facing this problem right now. Did you figure it what was wrong and fix it?
Is it possible that there is a loose connection inside the phone? Is the phone recognized when connected to a computer? Maybe a damaged USB port, cable, or charger?

S6 not charging - weird problem

Hello,
I have strange problem with my galaxy s6. Firstly fast charging stopped working, next day I left my phone to charge at night, it was turned on with 30 percent battery. But when I woke up it was turned off with 96 and not charging. But when I unplugged and plugged USB cable it started charging again. Then few minutes ago I wanted to charge it again. And... It stopped working. I tested few chargers, few cables and even powerbank. If doesn't charge when it's turned on and when it's turned off. But when I turn it off and plug USB cable it shows me screen of charging for one second and then it goes dark. What could be the problem.? I'm on some kind of vacation and there is a lot of humidity in the room and electricity is kind of old. Could be this a problem.? Thanks in advance.
PS Latest XEF, no root, I cleaned cache

Warp Charging issue

Hello Everyone ,i updated my device to android 10.0.1.Yesterday my mobile has been switched off due to low battery.So when i plug the charger to the phone the slow charging issue back.It takes 4 hours to charge my phone to 75% and i was too worried to see this.So i had to unplug the charger again and again the warp doesn't work.It just normally charge the phone.However once the battery reaches to 85% the charger automatically switch back to warp charging.So i tired again draining my battery from 95% to 20% and when i charge the phone it charges the phone at normal charging so i had to plug and unplug again and again to get the warp charging back and after couple of minutes the warp charging automatically switch back to normal charging.Once the battery charges upto 80% then the warp charging came back and charges the phone without any issues.i was so worried that the phone just 25 days old and i facing this*problem from the day i bought.im facing the same issues in Android pie also.Any help will greatly appreciated!
Imrankhan12345 said:
Hello Everyone ,i updated my device to android 10.0.1.Yesterday my mobile has been switched off due to low battery.So when i plug the charger to the phone the slow charging issue back.It takes 4 hours to charge my phone to 75% and i was too worried to see this.So i had to unplug the charger again and again the warp doesn't work.It just normally charge the phone.However once the battery reaches to 85% the charger automatically switch back to warp charging.So i tired again draining my battery from 95% to 20% and when i charge the phone it charges the phone at normal charging so i had to plug and unplug again and again to get the warp charging back and after couple of minutes the warp charging automatically switch back to normal charging.Once the battery charges upto 80% then the warp charging came back and charges the phone without any issues.i was so worried that the phone just 25 days old and i facing this*problem from the day i bought.im facing the same issues in Android pie also.Any help will greatly appreciated!
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Sounds bad but... what cable are you using (just curious?)
I'm using orginal cable and adapter!
Imrankhan12345 said:
I'm using orginal cable and adapter!
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Looks like one-off issue. I have warp charging regardless of the battery level. As a one last attempt, try doing a factory reset...it might solve the issue...
I already tired factory reset and i eventually tried downgrading.but I'm not encountering the issue very few times compare tto android 10.

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