S6 not charging - weird problem - Galaxy S6 Q&A, Help & Troubleshooting

Hello,
I have strange problem with my galaxy s6. Firstly fast charging stopped working, next day I left my phone to charge at night, it was turned on with 30 percent battery. But when I woke up it was turned off with 96 and not charging. But when I unplugged and plugged USB cable it started charging again. Then few minutes ago I wanted to charge it again. And... It stopped working. I tested few chargers, few cables and even powerbank. If doesn't charge when it's turned on and when it's turned off. But when I turn it off and plug USB cable it shows me screen of charging for one second and then it goes dark. What could be the problem.? I'm on some kind of vacation and there is a lot of humidity in the room and electricity is kind of old. Could be this a problem.? Thanks in advance.
PS Latest XEF, no root, I cleaned cache

Related

Fast charging stopped working

My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
I'd say it's the charger. There have been instances of them shorting. The last Note 4 I had did the same thing.
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
alanjrobertson said:
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
Click to expand...
Click to collapse
When you use the fast charger, it'll say fast charging no matter how full your battery is.
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Geez boet, how much does an S6 go for in SA?
I am having the same problem with my S6.
The fast charge doesn't work afree a week.
Last night I plugged in @ midnight with the original charger and cable at 5% and all apps shut down
It said "charging" and not "fast charging".
530am....only 97%.
This is pretty frustrating. It seems to have stopped in the last couple days.
Thoughts?
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Japultra said:
When you use the fast charger, it'll say fast charging no matter how full your battery is.
Click to expand...
Click to collapse
Thanks - have now realised that I had to push the USB cable extra hard into the charger - that switched it from showing 'charging' to 'fast charging'
luckyluis said:
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Click to expand...
Click to collapse
Oddly...when I connect it to my computer...it charges (slowly of course).
But the computer never detects it.
Update
@Biggenz the S6 32gig is around the R9000 mark
@BoondckSaint try another Adaptive Fast Charger, apparently even the Qualcomm ones work too. If it still doesn't fast charge take it into SCC.
@alanjrobertson my problem started out like that, I'd have to unplug and re-plug the cable in then it would work. Now more often than not it just doesn't Fast Charge
So, I took my phone in to Samsung Customer Care and after trying numerous chargers my S6 would just say "Cable Charging" and never show "Fast Charger Connected" in the notification bar.
They tested my charger on another S6 and S6 Edge and they both worked fine and Fast charge was working. Had the correct "Fast Charger Connected" in the notification bar too.
I had to leave my S6 there and they will repair it. The technician said it's either the USB connector is faulty or the mainboard needs replacing.
I'm abit disappointed now as my s6 is only 2 weeks old and it's already had to be booked in for repairs.
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
alanjrobertson said:
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
Click to expand...
Click to collapse
I hope its just the USB plug m8. I'm suffering without my S6
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
stefan063 said:
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
Click to expand...
Click to collapse
The Samsung Care Center replaced the USB port on my phone and its fast charging again perfectly. Wasn't anything to do with the battery thankfully.
Before replacing the USB port the phone always showed "Cable charging" whenever it was plugged into the fast charger.
Now it shows Fast Charging in the notification area.
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
xionation said:
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
Click to expand...
Click to collapse
I took mine in and they fixed it. This was at the Samsung centre in my city. Took them a week because they didnt have any USB ports at their branch and had to wait for it to be couriered from Johannesburg
I'm having the exact same issue with my S6. Only a couple of months old and only showing Cable charging and intermitantly stops charging. I'd say definitely charging port. I've tried the samsung fast charger, the sony z4 tablet fast charger, my aukey quick charge 2.0 car charger and my aukey portable quick charge 2.0 portable battery. Bit annoyed
Same issue here. comp does detect it then it drops over and over. same with whatever charger im using or cord. 2 months old 920W8.
i see one of these in my future.........................
http://www.ebay.com/itm/Samsung-Gal...Port-Flex-Cable-Mic-Flex-Repair-/231521417652
Yes. same like mine. Just push the cable extra hard into the charger. it works! thanks!
mine ose as you say but their was an inbetween stage off it booting in to the vertual reality app seriously anoyying but then just wouldn charge then started fast charging for a day then again to vtgear what ever its called then stopped charging completely n then would only charge at cable charge rate ( 4 hours till charged ) its currently at samsung repair center im waiting aan email

[Battery issue] Faulty battery charging

Hi all, today when i was using my s7 (hong kong), at one point it became sluggish out of no reason. And then I charged my phone as usual and it showed: 4 hours to fully charged. I've enabled fast charging and it has never happened before (usually it takes only 1 hour to fully charge it). Furthermore when i unplugged the cable there's still this 'usb options' notification popped up as if the phone was still connected to an usb cable.
Restarting the phone twice and it was all okay again.
Anyone experienced this before? Thoughts?
I had it charging slow and realized the cable wasn't plugged into the wall thing all the way, somehow it pulled out a bit.

Galaxy s6 suddenly not charging after night of discharging

My s6 that i bought 3 weeks ago suddenly stopped charging after i left it discharging overnight. It is rooted and running XtreStoLite ROM.
I have tried charging via the wall socket, computer usb, with wireless charging and from powerbank. But none of these work.
However if i turn the phone off and plug it into the charger, the battery symbol with the lighting in the middle, displays for a brief moment then goes black.
It fixed itself, im unsure how but what i did was hold down the volume down button and power button for about 30 sec, forcing the device to restart several times, this did not fix it, however when i afterwards charged it with a htc charger i had FROM my powerbank it for some reason started charging.

Galaxy A5 is not charging, charging logo blinks while switch off charging

few days ago, my phone stopped charging, then i switch off charging logo starts blinking but no battery percentage was showing. but i kept the phone plugged in, maybe after 30 mins it started showing percentage, i turned on my phone and plug the charger again to check if it is fine, then i showed the charging icon and started charging slowly. but i discover that when i unplug charger , charging icon was still there. i keep using my phone for 2-3 days, shown no problem but the charging icon always on even without charger, i tried other charger and also check usb cable by connecting to a computer. after 2-3 days suddenly everything is fine. no issues for next 2-3 days, then the charging icon and slow charging came back as i fall sleep at night keeping my charger on. but this time when i plug charger, no charge icon, i switch of, usb charge logo start blinking after every 10-12 seconds without battery percentages, i kept the charger on, when i turn on phone, it was charged, battery was fine, but still when i plug charger no sign , but when i switch off it starts blinking , it,s been going on for days. and i,m concerned. Is this hardware issues or is it software... i want to go for repair but i am not sure how should i address the problem to them
hmt781 said:
few days ago, my phone stopped charging, then i switch off charging logo starts blinking but no battery percentage was showing. but i kept the phone plugged in, maybe after 30 mins it started showing percentage, i turned on my phone and plug the charger again to check if it is fine, then i showed the charging icon and started charging slowly. but i discover that when i unplug charger , charging icon was still there. i keep using my phone for 2-3 days, shown no problem but the charging icon always on even without charger, i tried other charger and also check usb cable by connecting to a computer. after 2-3 days suddenly everything is fine. no issues for next 2-3 days, then the charging icon and slow charging came back as i fall sleep at night keeping my charger on. but this time when i plug charger, no charge icon, i switch of, usb charge logo start blinking after every 10-12 seconds without battery percentages, i kept the charger on, when i turn on phone, it was charged, battery was fine, but still when i plug charger no sign , but when i switch off it starts blinking , it,s been going on for days. and i,m concerned. Is this hardware issues or is it software... i want to go for repair but i am not sure how should i address the problem to them
Click to expand...
Click to collapse
Try a battery replacement.

SuperCharge problem: defective charger or battery?

Hi everybody,
it's a few days I have weird problem with SuperCharge.
I apologize for the lenght of this post, but I don't want to miss any detail that could help in solving my problem.
I recently replaced the battery with a new original one (I hope) bought from an eBay seller.
When I switched-on the smartphone, battery level was 58%. So, I used it normally and, when battery level lowered at 30%, I plugged-in the charger.
Completed the recharge, I used the phone as always.
At night, with 30% of battery level, I plugged-in the charger and I went to sleep.
The next day, in the morning, I turned on the screen and the battery level was 32%. I was confused... So, I un-plugged the charger, plugged it in again and the phone needed just few minutes to fully charge at 100% (very weird).
Then I normally used the phone for the entire day.
At night, with 30% of battery level, I plugged-in the charger and I went to sleep.
The day after in the morning I turned on the screen and again the battery wasn't fully charged. It was only 34%.
This time I unplugged the charger and I restarted the phone. After that, it showed 100%. So, in reality, the battery was fully charged!
This made me think it could have been a software related problem: so, I performed a Wipe-Cache-Partition and a battery re-calibration process.
After that, I noticed the charging process was slower, although the phone shows "Super-Charge" in the lock-screen.
So, I wanted to monitor the charging process with Ampere and this is what happens:
- as soon as I connect the charger, for the first few seconds the charging rises to about 4000mA (as it should);
- suddenly the charging stops, as if I disconnected the charger. At the same time, the battery temperature rises for one second to 44/45 ° C and then quickly returns to 32/34 ° C.
- after a few seconds, the phone starts charging again, but at 1600/1700mA.
- cyclically, therefore, the phone tries again to increase the charging to 4000mA, but, as soon as it reaches the peak, the same phenomenon described above is repeated.
I noticed that the charger overheats while charging.
I replaced the USB-C 5A cable, but the problem persists, so it's not cable related.
If, on the other hand, I use a non-5A USB-C cable, the phone recharges in FastCharge mode (2A) without interruptions and the charger does not heat up.
So, the problem exists only with SuperCharge.
Do you think the charger is defective?
Or is the new battery defective?
I thank in advance anyone who will help me. :fingers-crossed:
I noticed a similar problem with super charge.. When plugged in for charging, super charge doesnt show.. It takes super long to charge to even 50%.. So i tried other cables as well and same issue.. I restarted the phone a few times and then switched it off.. Plugged charger in and left it over night. I noticed the next day super charge was functioning correctly

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