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Hello, i need some serious help over here
What's the problem:
I own a galaxy 3 since June, a week ago i started noticing the internal mic wasn't working on some incoming calls.
Details:
First of all the problem began for no apparent reason (the phone works fine otherwise and no major updates / new apps were installed)
This started happening on the official froyo ROM which was an excuse for me to flash the Kyrillos 9.4 ROM (wiped all data / formatted sd card in the process). The problem still occurs on Kyrillos 9.4 ROM suggesting that this is not a ROM issue
I thought it was a hardware issue but the caller can hear me perfectly if i connect the headset or use the speaker Also the internal mic works fine on some incoming calls and ALL outgoing ones!
Upon further investigation i came upon 2 threads on other forums (unfortunately i can't post the urls as i am a new user, if needed pm me or search google for "Microphone not working on incoming calls") which point out that the same problem incurs on HTCs and XPERIAs. Also it happens on replacement phones (original unit shipped back after this problem), on different providers, on official and custom ROMs, on clean phones (only the stock apps installed).
This seems to happen when the phone is idle for a set period of time (unconfirmed). Fast Reboot app / manual reboot / removing battery don't fix this, however making an outgoing call seems to enable the internal mic temporarily (even if the outgoing call never connects)
When this happens apart from the mic not working on incoming calls it becomes also unresponsive for other apps (Tape-a-Talk, Skype, Soundhound etc.)
Conclusion:
It seems to me that there is bug in froyo that keeps the incoming call code from activating the microphone or perhaps there is a conflict of sorts that keeps the microphone blocked. It is highly unprobable i think that the microphone would randomly start to fail on different android phones in the exact same way, so this shouldn't be a hardware issue.
Question:
Does anyone know/guess or can produce a possible solution for this? If not, could you please suggest further testing steps to help reproduce 100% this problem in an attempt to solve it?
Any help would be greatly appreciated as this is a pain in the neck for me (and others i guess?!)
PS: Excuse the thread form, i 'm really bored of writing / reading long posts
PS 2: This is my first post, hello xda community!
samsung vibrant
I have the same problem. I flashed the phone from android 2.1 TO cyanogen 2.3 and from it TO ice cream. I had this problem even to cyanogen and only in incoming call,never in other situation.
Googling I found same information but no solution. Anyone here knows something?
Anyway I found a stupid solution....try switching to 2g( I know that it's not a solution but...). It works for me!
that's ridiculous! how can network state have anything to do with the microphone of the device? can this be related to service providers maybe a more techish member could tell us.
anyway i am on 2g already as i don't have a usim card and this happens even if data network mode is deactivated. glad you found a way out but is it really a solution? i mean you have to ditch 3g for the phone to be actually a phone...
Since we seem to be the only ones among so many to be having this problem i am seriously thinking of taking back the phone for a replacement and hope for the best...
just an update, i lost functionallity of the microphone completely earlier today. That is with outgoing / incoming calls and any app i can think of, so i thought i 'd try changing the network data setting to 3g only since i was already on 2g...
WOW!!! that had an instant effect,it works seamlessly now,didn't even have to reboot.fingers crossed it will last.
that is one nasty and very strange bug. Please any of the developers could you take a closer look at this?
much appreciated
Sent from my GT-I5800 using XDA App
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
EasyGoingXD said:
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
Click to expand...
Click to collapse
No luck here. : /
I've tried everything from flashing different ROMs to flashing different kernel. I even went back to factory reset, lock/unlock bootloader to wipe device. None of that work. Very frustrating. I'm starting to think it's a hardware issues, since trying out that many ROMs didn't help at all.
Did you informed oneplus already?
EasyGoingXD said:
Did you informed oneplus already?
Click to expand...
Click to collapse
Yep, filed a support/warranty request. But god knows how long it'll take for them to get back to me. There's no phone number support or anything. : /
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Hi,
unfortunately I have the same problem. I've tried to fix it even modifying the system/etc/mixer_paths.xml but nothing works (http://forum.xda-developers.com/one...icrophone-ok-google-low-t2805568/post53914918). I noticed when that changing the values of hph-mic and anc-mic to 0, then handsfree mode doesn't work neither. Therefore we have clues to think the main mic is which has the problem.
Curiosly, I do not have had this issue out of the box, I think it began after 30O update. However I've downgraded to 25R and the issue remains.
I hope you the best luck
Regards
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Cynogen 11s team is working to add support for CTIA headphones soon. See my post in similar thread (http://forum.xda-developers.com/showpost.php?p=55186894&postcount=25)
OK figured it out I uninstalled the latest hangouts update and made and received several calls all seems to be ok now
Is there any update regarding this issue? I still have this mic problem during calls and no clue on how to fix it.
OPO microphone problem is a hardware problem
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Jojo_1 said:
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Click to expand...
Click to collapse
I have a similar problem. Did you find a fix? I did everything. Restarted, ROM changed and everything!
As I wrote - no fix - IMHO it is a hardware fault. Still waiting for response from OPO support in hope for receiving RMA.
I am also thinking to return the phone because of this issue.
Just adding that I also have this problem - phone was working fine until yesterday.
Now mic is extremely quiet in call, unless I switch to speakerphone then it works fine (Video recording sound is fine also, but Google speech to text etc is not working)
I installed Swiftkey last night but I think its unrelated
Has anyone found any solutions for this problem yet?
Yes, I sold the phone!
:laugh:
L1ndon said:
Has anyone found any solutions for this problem yet?
Click to expand...
Click to collapse
I´ve opened a ticket. I advice to do the same.
- They will send you a link, with the ZIP-file in this link you have to reflash the rom. But probably it won´t work.
- Then tell them that it doesn´t work (of course only if it doesn´t work).
- Apply a RMA request
- Send them your ONE
- Receive an new one.
I´m waiting for the TNT courier, at the moment.
same problem here. No response from support. now recently even the emails to [email protected] are bouncing back with error, cannot deliver your email to the address.
So.. I'm having the same problem now..
I can't even submit a RMA, as I bought the phone from a person without the invite - so I have the receipt and everything, but when trying to submit the RMA, I have to select the order - Which I have none of, isn't that just wonderfull?
Did any of you find a solution?
I've had Samsung GS3 and GS4 with almost the same issues now and it is killing me, my will to keep living with these problems are close to none...
I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
flameonfzn said:
I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
Click to expand...
Click to collapse
hmm no replies. anyways i fixed this .. it seems it is really a big issue for oneplus one, they call it "robotic voice" and the fix is really simple. disable the "ok google" feature and delete your voice recording on it as well.
Hello!
I have a major issue during videocalls using google duo, skype where if there are any background noise around me, i can't hear the person i am talking to. The audio cuts off. It has to be silent around me in order for me to hear the person i am talking to. Is there any fix to this problem? I have already reset the phone but the problem is still there.
mic (over) sensitivity? perhaps some will stop by and know the file and file entry to edit.
any of this type setting elsewhere (Settings, the app itself, and sound modification yo have installed, eg Viper, etc... that you can check/get to?
I have no sound modification installed. I checked the settings but there seems to be no part adressing this issue. The same problem happens when i use different apps like skype, google duo and signal. Could it be a hardware problem? The microphone works fine when i record a video or recording audio.
Maybe.
Rooted? If so, and you've done a full, clean install, and sure that the install is working ok, maybe try another custom ROM.
Normal calls work, as I get you it's (just) video calls? Another possibility, I'd consider looking up mic sensitivity and ways to decrease it. On the OnePlus One I am aware there was a configuration file folks could mess with to try and resolve that phone's mics over sampling. That was a common issue for many.
Have you tried turning the volume down and see if that has any effect?
Wish I could offer more ideas, I have used video calls maybe 3 times in 8 years.
The phone is not rooted. This problem occurs only when i use internet based videocalls (skype, google duo). The volyme is not usually high when i call. Thank you for your time, hopefully i will find a solution soon.
Frustrating. Good luck.
Hey guys,
since amazon is out of stock - and therefore, getting a replacement device is kind of difficult - and I'm still waiting for oneplus to respond, I'd like to hear from you if you encountered similar issues with your OP6:
During calls, I can hear the other side just fine, but the person on the other side can not hear me most of the time. Sometimes, it seems some shreds of voice are being transmitted. It happened on about 90% of calls. There are calls that are perfectly fine, but most of the time, the phone is unusable.
What I could test so far:
- it happens in handset mode, speakerphone and with a bluetooth headset
- it happens on both SIMs, swapping them does not change anything
- it happens on 2G as well as 3G (no VoLTE available yet)
- the microphone works fine if I use the audio recorder (outside of calls)
- calls made via VoIP-software seem not to be affected, though audio quality on the other side isn't that great either (but that might be unrelated)
- sometimes, it seems to happen mid-call
Both SIMs did obviously work fine in my previous device (OP3), signal strength in calls is about -70dBm, both SIMs are on T-Mobile (Germany).
I'm on an A6003 with OOS 5.1.5, Baseband is MPSS.AT.4.0.c2.10-00012-SDM845_GEN_PACK-1.147963.5, bootloader is unlocked and rooted with Magisk.
I did find a thread describing similiar issues on the oneplus-forums (https://forums.oneplus.com/threads/dual-sim-issues.838595/#post-18474985), but I'm currently unable to login to their forums, for whatever reason.
Can any of you guys give me a hint on what to test to narrow down if it's a hardware or a software issue or maybe even suggest a workaround?
I'm happy to provide more details where necessary.
I'll probably have to switch back to my OP3 anyway, so I could give the Android P beta a shot and see if it happens there as well.
Best Regards.
So, it turns out (*after* factory resetting and flashing Android P of course ><) that the echo test number I've been using is equally broken on otherwise working phones, so most of my test results are null and void. I'll give it some more testing...
Just a heads-up for users who may stumble upon this thread in the future: call quality problems are mostly gone after updating to 5.1.6 (and replacing SIM-cards).
I've bought a OP6 just three days ago and I've updated it immediately to OS 5.1.8 (I've also rooted it) and the phone calls problems (call drops and other person can't hear my voice sometimes) are present.
I hope OnePlus will fix the issues not so later...
Unfortunately, I can't rule out that replacing the SIM-cards actually fixed the issue - it might be worth a shot. I haven't had any issues since my last post.