Samsung galaxy s8 plus audio problem during videocalls - Samsung Galaxy S8+ Questions & Answers

Hello!
I have a major issue during videocalls using google duo, skype where if there are any background noise around me, i can't hear the person i am talking to. The audio cuts off. It has to be silent around me in order for me to hear the person i am talking to. Is there any fix to this problem? I have already reset the phone but the problem is still there.

mic (over) sensitivity? perhaps some will stop by and know the file and file entry to edit.
any of this type setting elsewhere (Settings, the app itself, and sound modification yo have installed, eg Viper, etc... that you can check/get to?

I have no sound modification installed. I checked the settings but there seems to be no part adressing this issue. The same problem happens when i use different apps like skype, google duo and signal. Could it be a hardware problem? The microphone works fine when i record a video or recording audio.

Maybe.
Rooted? If so, and you've done a full, clean install, and sure that the install is working ok, maybe try another custom ROM.
Normal calls work, as I get you it's (just) video calls? Another possibility, I'd consider looking up mic sensitivity and ways to decrease it. On the OnePlus One I am aware there was a configuration file folks could mess with to try and resolve that phone's mics over sampling. That was a common issue for many.
Have you tried turning the volume down and see if that has any effect?
Wish I could offer more ideas, I have used video calls maybe 3 times in 8 years.

The phone is not rooted. This problem occurs only when i use internet based videocalls (skype, google duo). The volyme is not usually high when i call. Thank you for your time, hopefully i will find a solution soon.

Frustrating. Good luck.

Related

[Q] Cannot hear other party on phone app

After many months of normal usage on the HTC Inspire with an AT&T sim card, this problem has occurred:
When using the regular phone app, while either placing or receiving a call, the other party hears me fine, but no sound comes out of the regular speaker at the top area on the phone. However, normal 2-way audio works fine if I plug in a headset. Also, sound is heard from the speaker after I change to speakerphone mode, but this is not the way that I wish to normally use the phone. Changing any and all of the volume settings makes no difference, including "In call" volume. Strangely, I can still hear the phone ring for incoming calls, but I cannot hear the ringing on the line after I dial a proper number. A few more details:
-Restarts, long off-periods, battery removals, recovery screen restarts, all haven't fixed the problem
-Doing factory reset doesn't fix, including reinstalling Gingerbread update
-Speaker sound is normal for all other apps (any media app, audio notifications, etc.)
-However, if I install any data telephone-type apps, such as SipDroid (for a Sip number) or Groove IP (for Google Voice number), these apps encounter the exact same speaker problem as the stock phone app.
-If this relates to a hardware problem, it's odd that it worked normally for many months, and the phone didn't encounter a fall or water damage, not to mention that the speaker seems to physically work properly for all other apps except phone apps.
Any clues to solve this problem are appreciated.
ms2k said:
After many months of normal usage on the HTC Inspire with an AT&T sim card, this problem has occurred:
When using the regular phone app, while either placing or receiving a call, the other party hears me fine, but no sound comes out of the regular speaker at the top area on the phone. However, normal 2-way audio works fine if I plug in a headset. Also, sound is heard from the speaker after I change to speakerphone mode, but this is not the way that I wish to normally use the phone. Changing any and all of the volume settings makes no difference, including "In call" volume. Strangely, I can still hear the phone ring for incoming calls, but I cannot hear the ringing on the line after I dial a proper number. A few more details:
-Restarts, long off-periods, battery removals, recovery screen restarts, all haven't fixed the problem
-Doing factory reset doesn't fix, including reinstalling Gingerbread update
-Speaker sound is normal for all other apps (any media app, audio notifications, etc.)
-However, if I install any data telephone-type apps, such as SipDroid (for a Sip number) or Groove IP (for Google Voice number), these apps encounter the exact same speaker problem as the stock phone app.
-If this relates to a hardware problem, it's odd that it worked normally for many months, and the phone didn't encounter a fall or water damage, not to mention that the speaker seems to physically work properly for all other apps except phone apps.
Any clues to solve this problem are appreciated.
Click to expand...
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You do know that it uses a different speaker when on speaker phone and for other apps right? It sounds like the speaker used for phone calls maybe loose or dead.
So if that's the case, I guess getting it fixed is not really a viable option. Seems like such a repair would cost more than a phone replacement. Would you agree?
ms2k said:
So if that's the case, I guess getting it fixed is not really a viable option. Seems like such a repair would cost more than a phone replacement. Would you agree?
Click to expand...
Click to collapse
Well that depends. You could most likely do it yourself for pretty cheap. That is what I would do as it is not really that hard with the time and research. I would call around to repair places and see what they will charge you.
Well you can look into the inspire tinny audio fix but its for cm roms. But there is a modify version of it for sense roms. I had some what of the same issue..
Sent from my HTC Inspire 4G With Beats Audio using xda premium
I probably had tried the Tinny Audio Fix before, but to be sure, I loaded it again within CM7. Still not fixed.
I've had to accept the fact that the front speaker is broken and needs to be repaired or replaced, so that's what I'll do. I guess that all hardware breaks eventually. Thanks!
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Moving to Q&A
Sounds like the phone may be stuck in headphone mode. Try plugging in headphones and pulling them out a few times and see if that corrects it. My cousin had that issue on a different phone. Lots of dirt and pocket fuzz gumming up the headphone jack.
Sent from my Inspire 4G using XDA

[Q] handset microphone doesn't work well, speaker mic works fine?

This seemed to only recently have come up.. but the handset microphone does not pick up sound nearly as well. It is maybe 1/10th the amplitutde. I've tested phone calls to myself (to GVoice headphones, other phones, etc.) and the speaker mic works great. When you take it off speaker mode it barely picks up sound at all.
When I use Evernote voice note recorder or a simply voice recorder I get similar results of extremely attenuated sound.
I do not _believe it is a CM10/custom ROM issue as this new behavior seems to have only started recently (past 2 days?) and was running the same stable ROM the whole time. I haven't yet isolated, but it could be a bluetooth problem (doubtful) - as I recently paired with two devices sometime in the past 3 days, or maybe some App has taken control over the amplification of the handset microphone.. but I install/uninstall so many apps to test throughout any given day this would be hard to isolate.
Has anyone had this issue before??
I'll go ahead and reset to a clean ROM, stock ROM, etc. and see what results I get, but I wanted to post a Q first to see if anyone ran into the same issue. Thanks in advance!
ray

GrooveIP and SIP apps back speaker issue - Samsung Moment

This is concerning the Samsung Moment. It does effect other Samsung models as well.
As I'm sure some of you know, when trying to make calls with GrooveIP or SIP apps, the sound for the person you connect to comes out the rear speaker. Apparently this is a kernal issue. I read that crappykernal fixes this on the intercept, but what about the Moment?
Also, although this is supposedly a kernal issue, Sipdroid 1.3.7 fixes this and routes the sound to the earpiece. This is the only version of Sipdroid that works like this on this phone. I know for a fact it does, because I spent a few days trying to get it to work a few months back. However, I don't like using SIP. I want to use GrooveIP. It's much simpler and sounds better too.
Does anyone know of a kernal, or solution of any kind, that will route the sound to the earpiece correctly? I'm currently using the Ubermoment rom.
I posted this over at SDX, but hoping someone here might know a way to fix this that I haven't come across.
**EDIT**
Found out my current kernal kinda fixes this. I have to mute, then unmute, the speaker. Then audio is routed to the earpiece. It's a workaround, but would like to not have to do that.
No ideas anyone? Would love to be able to fix this issue. I can't believe nobody has figured out how, or tried to.

Very weird microphone behaviour during calls

During calls my Nexus 5 has no audio in regular call mode generally, I can hear great, but people can't hear me at all. However, a headset works, and speaker phone works. More surprisingly, if you start in either of those modes, then go to regular call modes, the microphone works fine for about 30 seconds!
It has the regular vanilla Android 5.1.1 OS, I do not have root. But I would consider rooting if there was a fix.
try to reset your phone. it it's possible is software causing the issue and wiping it could fix it. It is also a bit more possible you are having hardware issues. anyway here's hoping its just software related.
I tried resetting the phone and that didnt seem to work :/.
I dont understand how it could be a hardware problem given that it works in so many other scenarios. How could I diagnose a hardware issue?

My phone doesn't record audio

Hello,
I just took my first video using the phone today, then I noticed audio is not recorded. I tried several times, both high-res and 3D audio, but there was no audio. Checked both on my phone and my laptop. I even installed Google Camera app, but the video from there still didn't have audio.
Then I used Voice Recorder app to record audio, and interestingly it did not record audio either. 3rd party voice recorder app didn't record audio either!
There is no problem when I call, my voice is heard clearly from the other phone. I checked the permissions of the camera apps / recorder apps, and microphone is ticked.
What could be the problem? This is very frustrating. Please help!
EDIT:
I just installed a 3rd party camera app, took a video, and the app gave a video with audio. Then I tried stock camera app, which also gave audio. Then voice recorder app, which also gave audio. It seems to work now. I didn't do anything special, didn't reboot the phone, etc. I have no idea what happened...
It is quite possible that one of the apps didn't release the connection to the microphone "for whatever reason". If you encounter problems with hardware the first option is reboot. The reason for this is all of the external and internal connections to hardware get reset. Most apps rely on the drivers within the os and sometimes those connections don't get closed because of crap coding or bugs in the os itself.
Most phones will have a hidden self test menu. It is worth a Google to find that code and test the hardware when things go a bit wierd.
Hope that helps.
shivadow said:
It is quite possible that one of the apps didn't release the connection to the microphone "for whatever reason". If you encounter problems with hardware the first option is reboot. The reason for this is all of the external and internal connections to hardware get reset. Most apps rely on the drivers within the os and sometimes those connections don't get closed because of crap coding or bugs in the os itself.
Most phones will have a hidden self test menu. It is worth a Google to find that code and test the hardware when things go a bit wierd.
Hope that helps.
Click to expand...
Click to collapse
Now that I thought about it again, I think you are right. One of my apps might have been in love with the microphone so that it did not allow other apps to use the mic. I have no idea which app had that kind of love, but anyway, yeah thank you for the comment!

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