Any place to get the OEM Audio Adapter HD?
The adapter that plugs on to the back of the phone.
Can't seem to find one anywhere. I want to have all Essential made products.
I'm on the same boat
Perhaps Essential produced a very limited supply; try asking them via email or Telegram.
Please report back. I'm also interested in knowing the quality of their follow up support...
Sent from my PH-1 using Tapatalk
eKeith said:
Perhaps Essential produced a very limited supply; try asking them via email or Telegram.
Please report back. I'm also interested in knowing the quality of their follow up support...
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Sorry just saw this. I sent a tweet just now and will update you on what they say.
I messaged customer support about this issue two days ago. Apparently the adapter was a limited product run and they have no intention on releasing more. The rep suggested that I look for them second-hand. Reply below:
"Thanks for your interest! The Audio Adapter HD was a limited-run products that is no longer being produced. Your best bet would be to find one second-hand, as we won't be releasing any additional units.
Have a great day!
Sincerely,
Keith
Essential Customer Experience Team"
melungeoncurmudgeon said:
I messaged customer support about this issue two days ago. Apparently the adapter was a limited product run and they have no intention on releasing more. The rep suggested that I look for them second-hand. Reply below:
"Thanks for your interest! The Audio Adapter HD was a limited-run products that is no longer being produced. Your best bet would be to find one second-hand, as we won't be releasing any additional units.
Have a great day!
Sincerely,
Keith
Essential Customer Experience Team"
Click to expand...
Click to collapse
Got a similar message today. Dang I really wanted one, but I can't fine anyone selling them.
if you looking fro headset adapter for essential phone, I have 2 with DAC, am in Manila, Philippines
Any way to find it in these days second-hand?
DON2003 said:
if you looking fro headset adapter for essential phone, I have 2 with DAC, am in Manila, Philippines
Click to expand...
Click to collapse
Hi. Do you still have it?
Mário Torres 1980 said:
Hi. Do you still have it?
Click to expand...
Click to collapse
you in Manila? its 800 pesos
DON2003 said:
you in Manila? its 800 pesos
Click to expand...
Click to collapse
Is that the original from essential? If yes can you send to Sweden?
Related
I think HTC are beginning to get worried about the negative press over the One series.
Had a call from HTC customer service today in response to a survey I filled in recently.
Basically I slated them and their response to my support call.
I asked them a specific question about their new Bluetooth audio dongle and they gave me some crap generic response about how not all phones have the same Bluetooth functionality (my request had nothing to do with phones merely the specification of the dongle).
Anyway I didn't pick up because the number was 'unknown' but they left a very detailed message and seemed very keen to get a resolution (apparently ;-)).
What do you reckon? Call back and hurl abuse???
Sent from my HTC One X using xda premium
I reckon this thread serves no purpose.
Your wondering whether to call back and give 'more abuse' , when they have phoned you directly to try to solve your issue.
Sent from my Xoom using Tapatalk 2
chrisnash said:
I think HTC are beginning to get worried about the negative press over the One series.
Had a call from HTC customer service today in response to a survey I filled in recently.
Click to expand...
Click to collapse
What do you guys do for a living? No company intentionally does things that aren't in the best interest of their customers. Big multi-billion dollar (pound, euro) companies can't turn on a dime. At least in the U.S., my experience with HTC so far has been light years better than Samsung. The fact that HTC sent you a survey (which they pay for) means they do care about what their customers think. And I guarantee you whatever their response is it in no way has anything to do with the *****ing taking place on XDA.
What do you reckon? Call back and hurl abuse???
Click to expand...
Click to collapse
Are you 12? First you complain that your issues weren’t properly addressed. Then, it appears HTC's trying to further assist you. And the first thing that came to your mind is "hurl abuse?"
You guys really need to get lives as making a piece of electronic kit the focal point of your existence is just plain scary.
BarryH_GEG said:
What do you guys do for a living? No company intentionally does things that aren't in the best interest of their customers. Big multi-billion dollar (pound, euro) companies can't turn on a dime. At least in the U.S., my experience with HTC so far has been light years better than Samsung. The fact that HTC sent you a survey (which they pay for) means they do care about what their customers think. And I guarantee you whatever their response is it in no way has anything to do with the *****ing taking place on XDA.
Are you 12? First you complain that your issues weren’t properly addressed. Then, it appears HTC's trying to further assist you. And the first thing that came to your mind is "hurl abuse?"
You guys really need to get lives as making a piece of electronic kit the focal point of your existence is just plain scary.
Click to expand...
Click to collapse
Get em Barry!!!!!!!! I agree
Sent from my SAMSUNG-SGH-I717 using xda premium
I've had HTC call me after a survey in the past as well when I had issues with my old Sensation. Found them more than helpful
Who cares? I don't.
Can I help you? Nope.
Can you help me? Nope.
Do I learn something from this thread? Nope.
Do you learn something? Hopefully yes. :cyclops:
chrisnash said:
I think HTC are beginning to get worried about the negative press over the One series.
Had a call from HTC customer service today in response to a survey I filled in recently.
Basically I slated them and their response to my support call.
I asked them a specific question about their new Bluetooth audio dongle and they gave me some crap generic response about how not all phones have the same Bluetooth functionality (my request had nothing to do with phones merely the specification of the dongle).
Anyway I didn't pick up because the number was 'unknown' but they left a very detailed message and seemed very keen to get a resolution (apparently ;-)).
What do you reckon? Call back and hurl abuse???
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
i smell trolls
threadstarter si trying to get the attention of HTC for what? the fact that they made the effort to call you back with regards to your survey means that they have good customer service. and you wanted to "hurl abuse?" imo HTC doesnt need customers like you.
If you got time, I'd call back and actually tell them what you didn't like and how they should've handled it.
The fact is that companies like HTC pay these survey companies to study these things, collect customer feedback so that later on HTC can process it and work on improving their image/products.
How efficient that is - that's another debate. But I really think you need to use this opportunity to make your voice heard.
At the very least, you'll feel vented =)
Pointless thread you lot. No need to post anymore let it die down. Next:banghead:
Sent from my HTC One X using Tapatalk 2
BarryH_GEG said:
No company intentionally does things that aren't in the best interest of their customers.
Click to expand...
Click to collapse
I stopped reading right here.
DarkDvr said:
If you got time, I'd call back and actually tell them what you didn't like and how they should've handled it.
The fact is that companies like HTC pay these survey companies to study these things, collect customer feedback so that later on HTC can process it and work on improving their image/products.
How efficient that is - that's another debate. But I really think you need to use this opportunity to make your voice heard.
At the very least, you'll feel vented =)
Click to expand...
Click to collapse
Your post is the only one that i could read, the others are garbage.
Sent from my GT-I9300 using Tapatalk 2
barondebxl said:
Your post is the only one that i could read, the others are garbage.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
says the person who just wrote absolute garbage himself with the reply you are giving
Goku80 said:
says the person who just wrote absolute garbage himself with the reply you are giving
Click to expand...
Click to collapse
Sure.
Sent from my GT-I9300 using Tapatalk 2
I just ordered this and hopefully it will work on our GN4:
http://www.ahappydeal.com/product-137289.html
If anyone have any experienced with it, please post your short review here.
TIA
Update:
I had this charger for less than a week now and all I can say it.....WOW and I will order 1 more for a car-mod.
It does require 5V 2A power inverter and it also charges my new G7 (2013)
Even my N4 has a thick casing, it was no problem with this charger compared to other Qi chargers. Placement is also not pinicky.
destroyer67 said:
I just ordered this and hopefully it will work on our GN4:
http://www.ahappydeal.com/product-137289.html
If anyone have any experienced with it, please post your short review here.
TIA
Click to expand...
Click to collapse
Can you let us know how it is once it arrives? thanks!
I'm interested but want to be sure it works
vikramkhalsa said:
Can you let us know how it is once it arrives? thanks!
I'm interested but want to be sure it works
Click to expand...
Click to collapse
I will surely do that. I have the older model and it works great. Hoping this will too.
Yes, please do tell us how it goes. I would like to buy one.. It's got free shipping aswell.
It's not 21. More like $25...
What country does it ship from?
Sent from my Nexus 4 using Tapatalk 2
melo1819 said:
What country does it ship from?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
They ships from China
destroyer67 said:
They ships from China
Click to expand...
Click to collapse
Ooooo....that may be a deal breaker for me. I'd like to see how long it takes to get to you, because IME, chinese orders can take up to 6 weeks for shipping.
hp420 said:
Ooooo....that may be a deal breaker for me. I'd like to see how long it takes to get to you, because IME, chinese orders can take up to 6 weeks for shipping.
Click to expand...
Click to collapse
Really? When I lived in NY, it took about two weeks to ship from China. Same goes for TX, where I am now. Now Korea is like 3-4 weeks for me.
hp420 said:
Ooooo....that may be a deal breaker for me. I'd like to see how long it takes to get to you, because IME, chinese orders can take up to 6 weeks for shipping.
Click to expand...
Click to collapse
I buy a lot of stuff from china off of eBay. Always get it in less than two weeks.
I hope you guys are right because I'd love to get one of these!
destroyer67 said:
I will surely do that. I have the older model and it works great. Hoping this will too.
Click to expand...
Click to collapse
Thanks!
hp420 said:
Ooooo....that may be a deal breaker for me. I'd like to see how long it takes to get to you, because IME, chinese orders can take up to 6 weeks for shipping.
Click to expand...
Click to collapse
Yeah in my experience stuff from china or hong kong takes 4-6 weeks usually to get here in california :/
For $21 I was willing to give it a shot, but the web site won't complete my paypal transaction ATM.
Looks like these are on dealextreme as well. May have to give it a go.
vansmack said:
For $21 I was willing to give it a shot, but the web site won't complete my paypal transaction ATM.
Click to expand...
Click to collapse
I went through the same problem as you, what I did was continue checkout and at the end there was an option for paypal.
destroyer67 said:
I went through the same problem as you, what I did was continue checkout and at the end there was an option for paypal.
Click to expand...
Click to collapse
I can see the paypal option, and I select it, then put in my info.
Then I just get blank checkout screen. I've tried it with 3 different browsers.
vansmack said:
I can see the paypal option, and I select it, then put in my info.
Then I just get blank checkout screen. I've tried it with 3 different browsers.
Click to expand...
Click to collapse
Make sure you are logged in at their site before checkout.
destroyer67 said:
Make sure you are logged in at their site before checkout.
Click to expand...
Click to collapse
That was it, thanks.
They create an account for you when you purchase, but don't log you in. Until you log yourself in the transaction won't complete.
vansmack said:
That was it, thanks.
They create an account for you when you purchase, but don't log you in. Until you log yourself in the transaction won't complete.
Click to expand...
Click to collapse
I tossed my hat in the ring too. Did you guys opt for insurance? ha
I demand a full review with delicious pictures or video.
Sent from my Nexus 4 using Tapatalk 4 Beta
hi folks
am after a little help please. i am looking to buy the 64gb version of this phone if i can get an invite. but that is NOT what this thread is about. Im a little confused over the pricing structure and was hoping some folks could explain it to me and maybe say what they did?
Ok so i looked here http://oneplus.net/one and the price shows as $349 which converts to about £215. great that looks like an awesome price for this spec. Im sold and now i want one.
However, this morning whilst doing my usual reading and searching i happened upon this http://oneplus.net/uk/one which shows the price as £269?!?! Ok so now i am confused. there appears no difference between the phones linked and they are both apparently from the same official source. SO why the huge price difference??? Could i not just buy from the first link and save 20% or would they not ship the phone to england if i buy from that page, or worst still would i get hit with huge custom charges? If it just means the shipping takes longer than the price would justify the wait.
Sorry for the questions but im really on the edge about buying this phone and for £215 im sold but at £269 well thats a different sale i need to make to the missus lol.
Thanks for looking and for any help advice you can offer,
3vo3d said:
hi folks
am after a little help please. i am looking to buy the 64gb version of this phone if i can get an invite. but that is NOT what this thread is about. Im a little confused over the pricing structure and was hoping some folks could explain it to me and maybe say what they did?
Ok so i looked here http://oneplus.net/one and the price shows as $349 which converts to about £215. great that looks like an awesome price for this spec. Im sold and now i want one.
However, this morning whilst doing my usual reading and searching i happened upon this http://oneplus.net/uk/one which shows the price as £269?!?! Ok so now i am confused. there appears no difference between the phones linked and they are both apparently from the same official source. SO why the huge price difference??? Could i not just buy from the first link and save 20% or would they not ship the phone to england if i buy from that page, or worst still would i get hit with huge custom charges? If it just means the shipping takes longer than the price would justify the wait.
Sorry for the questions but im really on the edge about buying this phone and for £215 im sold but at £269 well thats a different sale i need to make to the missus lol.
Thanks for looking and for any help advice you can offer,
Click to expand...
Click to collapse
Its because of tax reasons, haven't you noticed that tech is expensive in the UK?
The US is generally the cheapest place to get tech.
So do you think I'd be able to buy it from the first link and pay the same price as they do in the u.s.? Tyia
Sent from my SM-N900T using XDA Premium 4 mobile app
3vo3d said:
So do you think I'd be able to buy it from the first link and pay the same price as they do in the u.s.? Tyia
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Price in UK is £269. Including VAT. If you buy in USD, I think you'd have to have it delivered to the US. £269 is still a fantastic price though...
treb1971 said:
Price in UK is £269. Including VAT. If you buy in USD, I think you'd have to have it delivered to the US. £269 is still a fantastic price though...
Click to expand...
Click to collapse
Cant argue with you that its a fantastic price. but id managed to convince the other half when it was £215 but boy does she love to disagree with me :crying:
SO i presume then if i order it through the usd link they either wont send it or will simply add the tax on at customs or something?
Cheers for the replies folks.
oscarandjo said:
The US is generally the cheapest place to get tech.
Click to expand...
Click to collapse
roflmao.
And here I thought sh*t in China was cheap
http://www.taobao.com/market/global/index_new.php
Divide any price you see up there by 6.13 to see the final price.
So is there no one here from the uk that has brought this phone?
Sent from my SM-N900T using XDA Premium 4 mobile app
3vo3d said:
So is there no one here from the uk that has brought this phone?
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Of course there is they just have not seen your thread. Honestly the price is still great regardless and the trickery you are trying to achieve is not worth it. Go ahead and pull the trigger
3vo3d said:
So is there no one here from the uk that has brought this phone?
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Loads of people have, I have. There are many on the forums too.
oscarandjo said:
Loads of people have, I have. There are many on the forums too.
Click to expand...
Click to collapse
Phew i was beginning to wonder lol. So did you buy it in gbp or usd? Also if i may did you have to pay customs tax?
Tyia
Sent from my SM-N900T using XDA Premium 4 mobile app
My friend I have a pet peeve about people not searching and I apologize but you are looking for people to ask and in 5 minutes or less I found all these threads on google
https://plus.google.com/102032589992734862411/posts/29NWp9DJTko
https://forums.oneplus.net/threads/off-topic-people-of-the-united-kingdom.32745/
http://forum.xda-developers.com/oneplus-one/general/oneplus-one-uk-network-t2837761/page2
http://forum.xda-developers.com/oneplus-one/help/oneplus-one-uk-t2836265
http://forum.xda-developers.com/oneplus-one/help/opo-pending-shipment-t2871493
3vo3d said:
Phew i was beginning to wonder lol. So did you buy it in gbp or usd? Also if i may did you have to pay customs tax?
Tyia
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Gbp and no
come on now the links I gave you were not helpful? LOL :angel:
playya said:
My friend I have a pet peeve about people not searching and I apologize but you are looking for people to ask and in 5 minutes or less I found all these threads on google
https://plus.google.com/102032589992734862411/posts/29NWp9DJTko
https://forums.oneplus.net/threads/off-topic-people-of-the-united-kingdom.32745/
http://forum.xda-developers.com/oneplus-one/general/oneplus-one-uk-network-t2837761/page2
http://forum.xda-developers.com/oneplus-one/help/oneplus-one-uk-t2836265
http://forum.xda-developers.com/oneplus-one/help/opo-pending-shipment-t2871493
Click to expand...
Click to collapse
helpful? How could it be?
My question was why are there two different prices listed for this phone one in gbp and one in dollars. And can i or anyone in the uk purchase the phone and pay in dollars? If its possible would anyone here know if we would have to pay customs duty?
With that restated you have attempted to derail my thread by making it about using the search function.
The first is a link to a comment from opo saying this phone can be purchased in the uk.
Your second link is an off topic thread for folks in the uk. Both not even from xda
The third link is about using the phone on threes network.
The fourth link is about someone asking where the phone can be purchased and appears to end with folks talking about selling/buying on gumtree.
The fifth is about someone asking about how long their order may be in the delivery process.
Would you care to elaborate how that in anyway shape or form answers my question? Or can you answer my question? Or would your searching powers be able to show me the link to that answer?
If not i dont really get what you hoped to achieve with your two posts. And would humbly ask you to please reply no further.
I have just had to waste 5 minutes of my life to respond to your comments which im never gonna get back. If you dont like/agree or have any useful info to provide to a topic please just ignore it!
Apologies to anyone else that has had to read these comments they are pointless and achieve nothing. They will also undoutedly prevent me from getting an answer to my original question.
oscarandjo said:
Gbp and no
Click to expand...
Click to collapse
Thanks for the info.
3vo3d said:
helpful? How could it be?
My question was why are there two different prices listed for this phone one in gbp and one in dollars. And can i or anyone in the uk purchase the phone and pay in dollars? If its possible would anyone here know if we would have to pay customs duty?
With that restated you have attempted to derail my thread by making it about using the search function.
The first is a link to a comment from opo saying this phone can be purchased in the uk.
Your second link is an off topic thread for folks in the uk. Both not even from xda
The third link is about using the phone on threes network.
The fourth link is about someone asking where the phone can be purchased and appears to end with folks talking about selling/buying on gumtree.
The fifth is about someone asking about how long their order may be in the delivery process.
Would you care to elaborate how that in anyway shape or form answers my question? Or can you answer my question? Or would your searching powers be able to show me the link to that answer?
If not i dont really get what you hoped to achieve with your two posts. And would humbly ask you to please reply no further.
I have just had to waste 5 minutes of my life to respond to your comments which im never gonna get back. If you dont like/agree or have any useful info to provide to a topic please just ignore it!
Apologies to anyone else that has had to read these comments they are pointless and achieve nothing. They will also undoutedly prevent me from getting an answer to my original question.
Click to expand...
Click to collapse
They are UK related links with individuals from your area that would be better equipped to ask your question.. This is why I posted it but derailing was not my intention. I felt my info was helpful if you did not then OK....
Sent from my A0001 using Tapatalk
playya said:
They are UK related links with individuals from your area that would be better equipped to ask your question.. This is why I posted it but derailing was not my intention. I felt my info was helpful if you did not then OK....
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
then fair play and i thank you for your help.
ok guys just in case anyone else comes across this issue i think i know the coup now.
I went online to order the phone via an invite i was kindly given by a member here. It automatically took me to the price in us dollars so i went through the order process and when i tried to pay via paypal. It said i was in the wrong store and it forced me to the uk store and to then pay in gbp. So it did indeed ultimately cost me the extra 20%. I know i could have got it sent to a pal of mine in america but i didn't.
Hope this clarifies the situation for anyone else wondering.
It also applies for €.
Its pretty clear the oneplus/UK site 269 pretty simple? In us its 349 something like that. There's a difference in price because of different vat etc.
I bought a one plus one I'm in UK I managed to understand....
Looking for US based retailer.
Any info greatly appreciated, and TIA!
If you scroll down you will find threads where they are only in Germany or you can get non-samsung ones from ebay or Amazon. I think they are all the same (own vs Chinese ones)
LAURCORE said:
A bunch of articles like this popped up in mid-April and haven't been able to find anything since: https://news.samsung.com/global/gear-s2-band-adapter-gives-users-more-styles-to-choose-from
I've asked a couple Sammy reps and they have no clue.
I saw this vid on YT but would prefer to order from or pick up in the US:
Any info greatly appreciated, and TIA!
Click to expand...
Click to collapse
Bro maybe check in the accessories thread and all your answers will be solved, with links and pictures too
2swizzle said:
Bro maybe check in the accessories thread and all your answers will be solved, with links and pictures too
Click to expand...
Click to collapse
My bad... Thought I'd posted in accessories thread. I'm aware that they can be ordered from Amazon.de, Amazon.fr, etc, but I'm looking for a US based retailer.
Ordered mine through Amazon for $7.95. Took two weeks. Came from China. Works fine. Able to use my NATO straps now.
Sent from my Nexus 6P using Tapatalk
But the Chinese adapters on ebay & Amazon don't have the correct and matching colors. For me, that's a deal breaker.
Sent from my SM-G935U using Tapatalk
There's still nowhere in the US to get these. Samsung has really messed this one up.
https://twitter.com/EssentialKeats/...share|twsrc^m5|twgr^email|twcon^7046|twterm^0
Might be essential add-ons? Maybe the dock or aux attachment.
I'm pretty sure it's Essential Home. It's been "coming soon" for 6 months.
Where are the other colors? Guess they scrapped that idea.
jakkzen said:
Where are the other colors? Guess they scrapped that idea.
Click to expand...
Click to collapse
You're no going to make more colors when you haven't sold any devices in relative terms. Honestly, the two colors that they have now are plenty.
RE: "looks like essential has a big CES announcement planned"
What makes you say/post this?
I can not find a booth reservation for Essential, or any references to speakers presenting.
I have only read comments related to vendors displaying Essential Phone PH-1's at the show.
I (and others I would assume) would be interested in a bit more background on your opening post
He tweets his off to Vegas to unveil,and he works for essential!!!!!.Now we have new accessories launched today .
https://www.essential.com/accessories
Sent from my Essential Phone using XDA Labs
Android Central: Essential starts selling a few new accessories. http://google.com/newsstand/s/CBIwhoKRuDM
Why cant we order in Canada? Aren't the phones sold here as well? Come on Essential
daeshawn said:
Why cant we order in Canada? Aren't the phones sold here as well? Come on Essential
Click to expand...
Click to collapse
My thoughts exactly. It's pretty ridiculous. They have no logistics and customer service in Canada at all. Telus is exclusively running their entire distribution channel here. Hopefully Telus will offer accessories.
On the same note, since the PH-1 didn't sell well for Telus, if they discontinue their relationship with Essential this or next year, what will that mean for us? Would all these phones become unsupported? I would think that Essential would have to take ownership of the warranty and support at that point.
dhorgas said:
My thoughts exactly. It's pretty ridiculous. They have no logistics and customer service in Canada at all. Telus is exclusively running their entire distribution channel here. Hopefully Telus will offer accessories.
On the same note, since the PH-1 didn't sell well for Telus, if they discontinue their relationship with Essential this or next year, what will that mean for us? Would all these phones become unsupported? I would think that Essential would have to take ownership of the warranty and support at that point.
Click to expand...
Click to collapse
I'm hoping they do take over if Telus pulls out. I think they should support their devices in every country its legally sold otherwise whats the point of selling it with no support?
I took a chance with this because I love supporting the underdog but you would think that Andy Rubin would know how to handle all of this considering his background.
I have even sent a support request last month which was totally ignored. Not even a response to say talk to Telus.
So i got a reply to my original question of why we don't have support in Canada and why there is no purchase ability for Canada. They responded with this
They clearly pushed a generic email response.
Let down
the headphone were a let down. It still doesn't solve my problem of not being able to use my nice wired headphones while charging. Really was hoping for a dongle