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Dont Buy In Expansys Much Bad Support!!!!!!!!
why? Please expand and tell us your experience....
dontbuyexpansys said:
Dont Buy In Expansys Much Bad Support!!!!!!!!
Click to expand...
Click to collapse
Odd?
I have bought a number of items from them and had no problems?
Hard to comment when you dont expand (pardon the pun) on your experience
I too have purchased from them and find them very helpful.
When i asked if the phone could be delivered to my work address if it was early or home address if it was late, it unexpectedly did come to my work address!
Very happy!
Expansys technical support
I guess the guy bought an Expansys branded (MWG) phone.
Expansys is very good at selling equipment and customer services related to sales in general but technical support for products they launch themselves is another matter. But I guess they are learning in the process. Very few "voluntary" support staff respond to enquiries on their forum and it takes a long time for the answer to really help you. But from what I read here HTC is not much better otherwise we would not need the help of all you guys.
wovens said:
I guess the guy bought an Expansys branded (MWG) phone.
Expansys is very good at selling equipment and customer services related to sales in general but technical support for products they launch themselves is another matter. But I guess they are learning in the process.
Click to expand...
Click to collapse
Unfortunately they are "learning" the wrong way, i.e. in favour of profit over users. MWg support is a prime example - when they first launched their own products under the Ubiquio brand there was regular dialogue on the forums between customers, the Expansys/Ubiquio product managers, and even the TFW engineers, as well as actively developed firmware. Since the move to MWg, that's pretty much all dried up, and the whole of eXpansys' official forum support is done by one, very busy, employee (in addition to a few volunteer helpers who answer general questions).
On the other hand, that's still a lot more than you get from most other on-line retailers.
I use eXpansys sometimes for small purchases. Never had a problem.
It seems though from various things I've heard they are very good when everything is going right. When something goes wrong however....oh dear!
Just some random person with a grudge trying to take down a company. Woooohooooo! You fail!
I have purchased several items from them with no problems - they bent over backwards to get my diamond to me before i went on hols
Not the best
I asked a qu on the forum; was not even acknowledged.
I also asked a qu about getting my USB port fixed via their service; I noticed I had a few missed calls one night which could have been them, but I never received an email reply...
jolley_small said:
I asked a qu on the forum; was not even acknowledged.
I also asked a qu about getting my USB port fixed via their service; I noticed I had a few missed calls one night which could have been them, but I never received an email reply...
Click to expand...
Click to collapse
You never get response from them, thats my experience too.
You get less information how things will get handled when you deal with Expansys.
Good or bad, have seen other companies who take customer care serious.
Thats the point.
My first order went perfect from them, my next one was not what i did order. then the **** begins.
Done a quick search but can't see anything on this here on the forum so here goes:
http://www.htc.com/uk/product/hd2/specification.html
Will one of the XDA moderators consider opening a dedicated forum for this device, now known as the HTC HD2 please?
I am toying between going straight out and buying one tomorrow morning, providing the stockists advertising them actually have the item in stock, or waiting until Christmas. Anyone else considering purchasing and of so how do we get the developers interested in doing stuff for this device?
Cheers
WB
LOL,
It was only ANNOUNCED today mate, that means you can forget about going out tomorrow and actually buy one ;-)
That said, I am going to buy one as soon as I can, hopefully somewhere around the end of october if we get lucky.
Me thinks that HTC got a best seller here, and am not worried that the XDA developers won't pick up this device anytime soon.
Until then, I keep drooling over the pics & specs
Clubbraxx,
I had a conversation with a supplier the other day and was left with the impression that some devices were already out there, waiting for today's announcement as the go-ahead for being able to release direct to the public as of now.
Needless to say I will be on the phone in the morning chasing up the said supplier and seeing what they have to say for themselves.
Just seen someone moaning about the price of the device at circa £550. Given the high-end spec of the device and taking a 3 or 4 year ownership span into account, I would say that this appears to be a reasonable price for a sim free device.
No doubt the networks will be doing their best to tie in the unwary into 3 year/multi dollar contracts to make a killing on these.
Let me know if you hear any news.
Cheers
WB
The device should be available before the end of this month. I'm looking forward to it
Btw, the device is listed on expansys for $829,99 (or €649,99).
I was told by a customer service rep at O2(UK) at the weekend, that they have the device listed for mid October release.
As an O2 customer who has a contract ending on November 1st, I am considering getting one ASAP. I am unsure however, whether to get HD2, or TP2.
QWERTY & TV out, or Monster capacitive screen. Hmmmmm.... decisions, decisions.
Any help appreciated. lol.
Please merge, so many loe threads now!
http://forum.xda-developers.com/showthread.php?t=560143&page=77
op...what have you been smoking?
Availability Update
Following my chasing up of contacts today it looks like network providers such as o2 will have their stock to be released from mid October, ie next week. Sim free providers will not be getting their stock for release until a month later, ie mid November.
The above applies to the UK only; I have no idea what the position is elsewhere.
My order is just about to go in....
WB
Made my order today
Hi all!
What do you think of this model?
I fills my needs by 200%, but i heard that some software made for older 6 and 6.1 wont work on this new 6.5? Is that right? And i've also heard that Win mobile 7 is done. if so why did they not use win 7 on this new model?
Thanks in advance
****... I bought new Touch HD one week ago... Now I see HD2 and I'm not very happy...
stabloid said:
I was told by a customer service rep at O2(UK) at the weekend, that they have the device listed for mid October release.
As an O2 customer who has a contract ending on November 1st, I am considering getting one ASAP. I am unsure however, whether to get HD2, or TP2.
QWERTY & TV out, or Monster capacitive screen. Hmmmmm.... decisions, decisions.
Any help appreciated. lol.
Click to expand...
Click to collapse
Depends on how much you would really use the TV out feature. They keyboard...thats different, for me if the on screen keyboard is at least as good as the iPhones I can dump the physical one and be happy.
Hello all
Review Video HTC HD2 – Windows Mobile 6.5 at its best
you wont find this on Youtube
So I've been tweaking out about this damn phone and finally called Best Buy. I was told very firmly "Pre-orders are being accepted tomorrow (Sunday) for $50, first come first serve, and the phone is scheduled to be released on Valentines Day".
No bull****, I didn't have to play dumb, just simply asked if I could come in and buy the Thunderbolt tomorrow.
So Best Buy is clearly rolling hard on their own with this phone while VZW is hush hush. Clearly it's possible it could be pushed back, but at the very least pre orders will be starting tomorrow. Which is pretty dope.
See y'all at Best Buy.
once pre-orders start at best buy products typicaly launch soon.
also this is old news
I know I know I just feel powerful for calling and getting concrete info
Sent from my FroyoEris using XDA App
Nevermind.... I can't bill the upgrade phone to verizon. I am looking to get two of them one for me and my girlfriend.
So hopefully I can get it from verizon without it being sold out.
You can't preorder if its an upgrade????
Sent from my FroyoEris using XDA App
atpjoe said:
You can't preorder if its an upgrade????
Sent from my FroyoEris using XDA App
Click to expand...
Click to collapse
Who said that?
That's what I got out of coolsilvers post...I could've misinterpreted
Sent from my FroyoEris using XDA App
I think he said he couldn't bill the upgrade to VZW if he got it at BB.
Sent by my Droid Incredible
yea if you buy it at best buy you pay the price of the phone to best buy
nice news lmao
"First come, first serve" - Makes no sense on a pre-order. Your not getting anything tomorrow...they are PRE ordering yours. So, you definitely will get one if you pre-order.
I think they only can receive a certain amount of them so it seems to make sense.
Sent from my FroyoEris using XDA App
first come first serve as in pre-orders get priority in getting the phone, and they won't hold a pre-order sale for you
I pre ordered and no one had even tried when I got there. Literally the first on to pre order :-D
Sent from my Incredible using XDA App
atpjoe said:
So I've been tweaking out about this damn phone and finally called Best Buy. I was told very firmly "Pre-orders are being accepted tomorrow (Sunday) for $50, first come first serve, and the phone is scheduled to be released on Valentines Day".
No bull****, I didn't have to play dumb, just simply asked if I could come in and buy the Thunderbolt tomorrow.
So Best Buy is clearly rolling hard on their own with this phone while VZW is hush hush. Clearly it's possible it could be pushed back, but at the very least pre orders will be starting tomorrow. Which is pretty dope.
See y'all at Best Buy.
Click to expand...
Click to collapse
Cool. I preordered mine today at BB and they told me that I could pick it up on Valentine's day as well.
Sent from my PG06100 using XDA App
Eh, I'm waiting till Verizon has it, i asked BestBuy if they did 1 year contracts or full retail price if you can't upgrade and the answer to both was nope.
i did confirm though that they do have accessories already on sale, like the ones leaked on AndroidCentral by Platinum Series (aka Seidio)
also, don't go by any handset reviews until after HTC's MWC event, i have a feeling some features are hidden to preview blogs until its announced, namely the Htcsense.com features which are currently not working on preview handsets. Pocketnow seems to be having similiar problems with the Inspire 4G saying that it doesn't have access to download anything from the website hub. i think its because:
1. The website isn't fully launched yet nor does it have either of these phones as supported phones on the website, Yet.
2. HTC is likely to launch the new website on the 13th, the same date as the launch of Inspire and there event at MWC where its likely they'll announce new features for the website too (one can only dream anyway, if you recall the teasers in December early November they were touting regarding music and video support via the cloud, aka Htcsense.com which was later confirmed as an upcoming feature. and with Verizon touting media playback as a feature for LTE handsets, alongside of Netflix and other media features via LTE.
We can only hope that the launch event is soon and that the Thunderbolt gets a proper launch, they screwed up on the Droid Incredible launch and didn't support it at all, so i hope since this being there first 4G phone that we'll see huge support from Verizon and third parties.
superchilpil said:
I pre ordered and no one had even tried when I got there. Literally the first on to pre order :-D
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
Same here. Actually, I was the one that made them aware that the TB was going on pre-sale to day. They said they were so busy getting the iphone ready that they had no clue the TB was going on pre-sale. HA!
NCX Designs said:
Eh, I'm waiting till Verizon has it, i asked BestBuy if they did 1 year contracts or full retail price if you can't upgrade and the answer to both was nope
Click to expand...
Click to collapse
Every phone at BB can be purchased outright without a contract. Don't let a misinformed salesperson tell you otherwise.
jimmypopulous said:
Every phone at BB can be purchased outright without a contract. Don't let a misinformed salesperson tell you otherwise.
Click to expand...
Click to collapse
thats good to know, although when i even asked them if Verizon will be getting it too or if it'll be an exclusive (just for kicks) they answered "to be honest, i don't know for sure at this point but so far yes its an exclusive" and they also added that "even with Verizon i know that some of there upcoming handsets they won't allow you to get a 1 year contract" lol can you see through that bunch of bull or is there not enough two-ply to wipe it away, i never was a fan of bestbuy's salespeople, they lie through there asses just to get a sale.
does anyone know if you can put down more than $50 towards the purchase if your going to be paying full retail?
NCX Designs said:
thats good to know, although when i even asked them if Verizon will be getting it too or if it'll be an exclusive (just for kicks) they answered "to be honest, i don't know for sure at this point but so far yes its an exclusive" and they also added that "even with Verizon i know that some of there upcoming handsets they won't allow you to get a 1 year contract" lol can you see through that bunch of bull or is there not enough two-ply to wipe it away, i never was a fan of bestbuy's salespeople, they lie through there asses just to get a sale.
does anyone know if you can put down more than $50 towards the purchase if your going to be paying full retail?
Click to expand...
Click to collapse
Yes but you will be given two giftcards, because the first can only be pre-loaded with 50 dollars with the sku they scan.
Also most all phones can be sold outright. But during a phones initial launch best buy reserves the right to sell phones only to customers do upgrades/new activations. That's why I told people to confirm with the store they bought from as if they can buy it out right.
So, I thought I'd start a separate thread that will have the places people have seen where this device is available and how much it's being sold for currently. I got this this morning:
http://www.1949deal.com/huawei-asce...b-rom-6-0-inch-fhd-ips-ogs-screen-golden.html
Now, the link and title both say:
3Gb RAM
32Gb ROM
Oh, one thing that is very important. When you create an account with this site, they send you back and email containing both your username and password in cleartext TO THE EMAIL FROM WHICH YOU SIGNED UP. If you aren't understanding why this is important, they pretty much exposed your personal information to anyone doing email sniffing. What I mean by that is if anyone intercepts the email back from these people they have access to your account which most likely, if you've ordered from them, has your credit and addresses/shipping information. Means, they can order stuff on your card and have it shipped anywhere else.
In the end, I wouldn't order from these folks, not only because they seem really bad about specs, but because their site is really insecure in how it handles personal information (PII). Who knows how they handle PCI?
Yet, the price is $369, the specs say that the housing is plastic, and quite a number of other "discrepancies" that make no sense to me, but I'm pasting/sharing this. I imagine, eventually the pricing and the specs and compatibility will shake out based on the units that do get sold. I also speculate that the pricing will drop based on units sold.
Does anyone else think the price will drop of this device?
Could be fake, the price Huawei announced in German is something like 499 or 599 euros
be careful.
The price in China for the 32G/3G ram is around 600 USD/
Think about it before place your order
Being careful is easy, being conned is easier
freefrank said:
Could be fake, the price Huawei announced in German is something like 499 or 599 euros
be careful.
The price in China for the 32G/3G ram is around 600 USD/
Think about it before place your order
Click to expand...
Click to collapse
Which is why I'm making this thread for people to post sites and prices they've seen.
As far as this site goes, they take payment through paypal and credit card. Either way, you're not in bad shape, not great, because you'll still have to go through the process of trying to get your money back.
Cavet emptor, right.
sanjsrik said:
So, I thought I'd start a separate thread that will have the places people have seen where this device is available and how much it's being sold for currently. I got this this morning:
http://www.1949deal.com/huawei-asce...b-rom-6-0-inch-fhd-ips-ogs-screen-golden.html
Now, the link and title both say:
3Gb RAM
32Gb ROM
Oh, one thing that is very important. When you create an account with this site, they send you back and email containing both your username and password in cleartext TO THE EMAIL FROM WHICH YOU SIGNED UP. If you aren't understanding why this is important, they pretty much exposed your personal information to anyone doing email sniffing. What I mean by that is if anyone intercepts the email back from these people they have access to your account which most likely, if you've ordered from them, has your credit and addresses/shipping information. Means, they can order stuff on your card and have it shipped anywhere else.
In the end, I wouldn't order from these folks, not only because they seem really bad about specs, but because their site is really insecure in how it handles personal information (PII). Who knows how they handle PCI?
Yet, the price is $369, the specs say that the housing is plastic, and quite a number of other "discrepancies" that make no sense to me, but I'm pasting/sharing this. I imagine, eventually the pricing and the specs and compatibility will shake out based on the units that do get sold. I also speculate that the pricing will drop based on units sold.
Does anyone else think the price will drop of this device?
Click to expand...
Click to collapse
I posted this yesterday. It's Aliexpress.
http://www.aliexpress.com/item/Orig...-Fuselage-6-1920x1080P-3G-RAM/2037325619.html
Price listed is $600-647. I think it's only the Gold 3GB/32GB version though. (pic below)
Multiple items, multiple shipments, no single order
Techngro said:
I posted this yesterday. It's Aliexpress.
http://www.aliexpress.com/item/Orig...-Fuselage-6-1920x1080P-3G-RAM/2037325619.html
Price listed is $600-647. I think it's only the Gold 3GB/32GB version though. (pic below)
Click to expand...
Click to collapse
Aliexpress is a very reputable site to buy stuff. The only downside is if you bundle a few things together, so, I added a glass screen shield and a clear backed TPU case and each and every one shipped separately. They're like the Amazon of China and while Amazon can give you the ability to bundle all the disparate vendors into a single shipment, i don't think AliExpress lets you do that.
sanjsrik said:
Aliexpress is a very reputable site to buy stuff. The only downside is if you bundle a few things together, so, I added a glass screen shield and a clear backed TPU case and each and every one shipped separately. They're like the Amazon of China and while Amazon can give you the ability to bundle all the disparate vendors into a single shipment, i don't think AliExpress lets you do that.
Click to expand...
Click to collapse
I'm still not sure about the bands/frequencies it supports. It shows both FDD and TDD, but the frequencies listed don't exactly match with T-Mobile. I guess i'll have to wait and see.
oh, tmo, how you make our lives so hard
Techngro said:
I'm still not sure about the bands/frequencies it supports. It shows both FDD and TDD, but the frequencies listed don't exactly match with T-Mobile. I guess i'll have to wait and see.
Click to expand...
Click to collapse
Not disagreeing with you at all. I'm in the same boat with T-Mobile. the worst that will happen is that I'll get 3G and no 4G. Most days in most places, I'm on WiFi any way. However, it's nice to have a device that's actually supported.
Same as on 3 UK they use band 3 and band 20 looks like only one band supported
I suggest oppomart.com use them a lot, always get the latest chinese phones first and for good price.
sanjsrik said:
So, I thought I'd start a separate thread that will have the places people have seen where this device is available and how much it's being sold for currently. I got this this morning:
http://www.1949deal.com/huawei-asce...b-rom-6-0-inch-fhd-ips-ogs-screen-golden.html
Now, the link and title both say:
3Gb RAM
32Gb ROM
Oh, one thing that is very important. When you create an account with this site, they send you back and email containing both your username and password in cleartext TO THE EMAIL FROM WHICH YOU SIGNED UP. If you aren't understanding why this is important, they pretty much exposed your personal information to anyone doing email sniffing. What I mean by that is if anyone intercepts the email back from these people they have access to your account which most likely, if you've ordered from them, has your credit and addresses/shipping information. Means, they can order stuff on your card and have it shipped anywhere else.
In the end, I wouldn't order from these folks, not only because they seem really bad about specs, but because their site is really insecure in how it handles personal information (PII). Who knows how they handle PCI?
Yet, the price is $369, the specs say that the housing is plastic, and quite a number of other "discrepancies" that make no sense to me, but I'm pasting/sharing this. I imagine, eventually the pricing and the specs and compatibility will shake out based on the units that do get sold. I also speculate that the pricing will drop based on units sold.
Does anyone else think the price will drop of this device?
Click to expand...
Click to collapse
Guess the price is impossible ...
Here it is a store on sale with $569 2GB RAM+16GB ROM: http://www.oiostore.com/huawei-mate7-61-inch-octa-core-4g-mobile-3gb-ram-p-342.html
I found this a few days ago:
http://www.amazon.com/gp/product/B0...pf_rd_t=101&pf_rd_p=1688200302&pf_rd_i=507846
I think it's so expensive right now... what do you think?
Wait...
Cesantony said:
I found this a few days ago:
http://www.amazon.com/gp/product/B0...pf_rd_t=101&pf_rd_p=1688200302&pf_rd_i=507846
I think it's so expensive right now... what do you think?
Click to expand...
Click to collapse
So, it's not guaranteed to work in the US
it's not guaranteed to be compatible with the LTE networks
it's overpriced.
Conclusion, wait until they release a US-compatible version.
Cesantony said:
I found this a few days ago:
http://www.amazon.com/gp/product/B0...pf_rd_t=101&pf_rd_p=1688200302&pf_rd_i=507846
I think it's so expensive right now... what do you think?
Click to expand...
Click to collapse
I think the price is so expensive because Huawei really hasn't done a full release yet. It seems to just be trickling out. The one person who said they bought one had to go to China to get it. lol. I think once it's officially released that you will see a more reasonable price.
It is up on Amazon.de at a very reasonable €499, no expected stock date though.
EU only...
cathain said:
It is up on Amazon.de at a very reasonable €499, no expected stock date though.
Click to expand...
Click to collapse
I just tried it as a lark, won't ship to any US address in my book. This is also from what I can tell, for the 2Gb/16Gb version. Good luck to everyone out there. Gives me hope that the device is expected in stock then. Might be a feeding frenzy until a general release is made. I'd still suggest waiting. It's the difference between having it first, or having it at a reasonable price in my opinion.
You can use mailboxde to order from German amazon and have it forwarded to you.
Thank you
cathain said:
You can use mailboxde to order from German amazon and have it forwarded to you.
Click to expand...
Click to collapse
Thanks for that, should have known, i used to use a mail-forwarding site like this when I lived in Central America for my US mail. So, the EU to USD conversion is about ~$632 (give or take fluctuations in economies). Still, to me it's worth it to wait. This version is not compatible with the US-T-Mobile bands (or maybe it is, conflicting answers).
I'm selling mine, can I post in this forum?
already?
freefrank said:
I'm selling mine, can I post in this forum?
Click to expand...
Click to collapse
might get better results on swappa on this site.
Out of curiosity, why are you selling it? It's only been released a few weeks.
sanjsrik said:
might get better results on swappa on this site.
Out of curiosity, why are you selling it? It's only been released a few weeks.
Click to expand...
Click to collapse
cuz... i like playing with new phone, I bought like 50 phones in the last 10 years
here is the phone i bought will 2011
I'm just feeling disappointed as HTC does not treat customers with respect and it's not offering what every other phone makers would offer - a type c to 3.5mm converter and an accurate release date, which are both costless but important to customers.
I've been a fan of HTC since I got my HD2 many years ago, but this year I'm kind of disappointed with their attitude to its fans.
I am in Canada and is like the US , I still waiting mine.
Actually, I didn't want to react to it at all. But from what you've said, I have to write it ironically. You already had $100 discount codes, we Europeans didn't even have anything like an HTC Club. You already received promotional gifts when we didn't even know there was such a thing from HTC. You didn't open your mouths back then and said all fans should get the same options/discounts, so don't complain now that things are going the other way around. Honestly: everything balances out in life, and now we have just drawn the lucky one.
In general I say here in all frankness, just leave this America first attitude at home, and think sensibly for once. It is fair that we finally enjoy the benefits that you have enjoyed for years. This year it's just Europe first. Maybe there will come a time when it will again be the other way around.
Sent from my HTC U12+ using XDA Labs
Seriously this is pretty melodramatic because you had to wait a few extra days to get a phone.. HTC never made any promises about the release date to any country. Some regions of Europe got it early, lucky them. HTC doesn't owe you ****.
Knowing HTC phones and US carriers I can almost guarantee that HTC is taking every second it can before shipping to the US to ensure full compatibility with Verizon, T-Mo, and AT&T. There have been issues with the past couple of HTC phones so it makes sense they are trying to get it right.
I am eagerly awaiting my day one pre-order too, but it will get here when it gets here. HTC isn't treating you unfairly or discriminating against you.
5m4r7ph0n36uru said:
Actually, I didn't want to react to it at all. But from what you've said, I have to write it ironically. You already had $100 discount codes, we Europeans didn't even have anything like an HTC Club. You already received promotional gifts when we didn't even know there was such a thing from HTC. You didn't open your mouths back then and said all fans should get the same options/discounts, so don't complain now that things are going the other way around. Honestly: everything balances out in life, and now we have just drawn the lucky one.
In general I say here in all frankness, just leave this America first attitude at home, and think sensibly for once. It is fair that we finally enjoy the benefits that you have enjoyed for years. This year it's just Europe first. Maybe there will come a time when it will again be the other way around.
Sent from my HTC U12+ using XDA Labs
Click to expand...
Click to collapse
Hi, I think you mistook what I said. The $100s coupons and gifts are what European customers get, not American or other regions' users. There's no HTC Club in the U.S but Europe.
I didn't mean US should get everything first. Actually I'm not American. I live and work in the US at the moment though. And I don't think I have the US first attitude.
The reason why I thought the phone would be released in the U.S first is that HTC held MeetU events in the U.S. first. I went to the one in SF and had an opportunity of getting hands on the phone, and at that time when I placed my order it said June 7th would be the release date.
I'm just feeling disappointed as HTC does not treat customers with respect and it's not offering what every other phone makers would offer - the converter and an accurate release date.
Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.
holz75 said:
Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.
Click to expand...
Click to collapse
the only reason they arnt a main flagship carrier in the US is because of bad/lack of advertising while samsung constanly has consistent S series phone line while HTC has been all over the place with naming of phones and Samsung runs ads on television and youtube constanly, HTC just needs better marketing out in the US market, also my few cents here but can all the EU/Germany people cool down when someone from US posts they have a right in their own country to speak freely no matter how you may view their thoughts, so plz be respectful, all the original poster was saying how he feels that germany and all the EU markets are getting the phones first when the US market still hasnt gotten theirs still and even im kinda sad about that as well, it has nothing to do with entilement it has to do with a sense of fairness
holz75 said:
Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.
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Amazon still says June 21 for ship date - I just checked- at least in the US
315649477 said:
USA is one of the regions where HTC U12+ was earliest announced and the SF and NYC MeetU events were the first two chances where fans had the opportunity of getting hands on the new phone. I thought HTC would treat US customers seriously, but by now it has done everything to make us unhappy instead.
1. European fans have been receiving their phones since last week or earlier, but in the US there's not even an accurate date.
2. European HTC Club members enjoy a fairly good discount, while US TeamHTC members get nothing at all.
3. European HTC Club members get a types-c to 3.5mm converter for free, but US customers will have to buy one by their own...
I really can't understand HTC's marketing strategy. At least it should treat all customers equally, right?
I've been a fan of HTC since I got my HD2 many years ago, but this year I'm kind of disappointed with their attitude to its fans.
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Before I cancelled my preorder, I was to pay £629 with the HTC club discount. With a quick search online, $799.99 is £608. So that pays for the free dongle we get.
As for customer support, my bank card was cloned, and HTC have been just about useless helping me change it to my new card, so I won't get my preorder at all, so I cancelled it. At least I emailed them to cancel it and they haven't replied.
I agree customers should be treated equally where possible, but unfortunately HTC are almost sunk and doesn't seem they have the means to do so anymore.
315649477 said:
Hi, I think you mistook what I said. The $100s coupons and gifts are what European customers get, not American or other regions' users. There's no HTC Club in the U.S but Europe.
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There seems to be a missunderstanding between the two of you. The HTC Club discount for the U12+ is the first discount many countries have ever gotten in Europe. The US, on the other hand, got several discounts and gifts*, in the past. That's what @5m4r7ph0n36uru is referring to.
* these are only the first three examples I could find via google
this shouldn't be any surprise, HTC is pulling out of the US market...no longer carried by any of the carriers & not even supported on Sprint. HTC canned most of their US employees.
Enjoy a new HTC product in the US while you can, the end is near!
OMJ said:
this shouldn't be any surprise, HTC is pulling out of the US market...no longer carried by any of the carriers & not even supported on Sprint. HTC canned most of their US employees.
Enjoy a new HTC product in the US while you can, the end is near!
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I think the network situation is gonna get better with tmobile/sprint merger as everyone has moved to GSM from CDMA and sprint is the last remaining CDMA carrier so i only expect things to get better after its finalized as i used to be on sprint and am happy with tmobile, i didnt make the move right away tho i tried at&t/criket wireless and it sucked and turned out to be more expensive when u want data, where tmobile im part of a company plan and get "unlimited" data where i only got slowed down if i needed to tether from an isp internet outage and was downloading games from steam but when i was it was usable after that still and phone call coverage wise its more usable than when i was on sprints, also are you gonna be making a debloated rom OMJ for this phone really liked the bad boyz rom for when i had the M7 when i had sprint?
kickyoace said:
I think the network situation is gonna get better with tmobile/sprint merger as everyone has moved to GSM from CDMA and sprint is the last remaining CDMA carrier so i only expect things to get better after its finalized as i used to be on sprint and am happy with tmobile, i didnt make the move right away tho i tried at&t/criket wireless and it sucked and turned out to be more expensive when u want data, where tmobile im part of a company plan and get "unlimited" data where i only got slowed down if i needed to tether from an isp internet outage and was downloading games from steam but when i was it was usable after that still and phone call coverage wise its more usable than when i was on sprints, also are you gonna be making a debloated rom OMJ for this phone really liked the bad boyz rom for when i had the M7 when i had sprint?
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Sorry, no. I have no plans at the moment to buy the u12
Sent from my HTC U11 using XDA Labs
Flippy498 said:
There seems to be a missunderstanding between the two of you. The HTC Club discount for the U12+ is the first discount many countries have ever gotten in Europe. The US, on the other hand, got severaldiscountsand gifts*, in the past. That's what @5m4r7ph0n36uru is referring to.
* these are only the first three examples I could find via google
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Thanks @Flippy498 for clearing that one up. It's exactly what I wanted to state. Didn't want to attack anyone personally, or things like that. Just help clearing up what has been the case for years and is seemingly changing currently.
Sent from my HTC U12+ using XDA Labs
5m4r7ph0n36uru said:
Thanks @Flinny498 for clearing that one up. It's exactly what I wanted to state. Didn't want to attack anyone personally, or things like that. Just help clearing up what has been the case for years and is seemingly changing currently.
Sent from my HTC U12+ using XDA Labs
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I don't think you meant Flinny.... I don't have a u12+ and currently am not planning on getting one. Not that I don't like the look of it but 24 month contracts...... and I have no REAL need for a new phone yet, at least enough to warrant buying one outright
Flinny said:
I don't think you meant Flinny.... I don't have a u12+ and currently am not planning on getting one. Not that I don't like the look of it but 24 month contracts...... and I have no REAL need for a new phone yet, at least enough to warrant buying one outright
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Yeah sorry my T9 swapped Flippy with your name somehow.
Sent from my HTC U12+ using XDA Labs
Well shipping is a joke. People ordered from Amazon is getting on hold or out of stock.
Sent from my BKL-L04 using Tapatalk
x1tymez said:
Well shipping is a joke. People ordered from Amazon is getting on hold or out of stock.
Sent from my BKL-L04 using Tapatalk
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The problem is no one at Amazon knows where the June 21 date came from. It's never been in stock to begin with!
holz75 said:
The problem is no one at Amazon knows where the June 21 date came from. It's never been in stock to begin with!
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They did received first shipment, but not enough. At least what they told me. Lol.
If they don't ship next week. I'll cancel and move to something else.
Sent from my BKL-L04 using Tapatalk
x1tymez said:
They did received first shipment, but not enough. At least what they told me. Lol.
If they don't ship next week. I'll cancel and move to something else.
Sent from my BKL-L04 using Tapatalk
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Well, every person I spoke to there said they never had it in stock. In any event, all we can do is wait.