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hi
looking to purchase HTC one S. Quite keen on it but a bit concerned with battery life and home screen issue.
However any ideas re its's successor? Is HTC likely to announce another line at MWC 2013? as its only a month away, i am thinking if its worth waiting for to see if the price drops to below £200!
ta
What home screen issue?
I use one and battery life is more than enough for day and half of hard use
Not sure what your referring to in regard to home issue. My battery life improved dramatically with the use of custom roms.
But don't count on a huge price drop just because of a newer phone launch. I have yet to see them do that big of price drops here in Canada on newer launches.
xyz321 said:
hi
looking to purchase HTC one S. Quite keen on it but a bit concerned with battery life and home screen issue.
However any ideas re its's successor? Is HTC likely to announce another line at MWC 2013? as its only a month away, i am thinking if its worth waiting for to see if the price drops to below £200!
ta
Click to expand...
Click to collapse
I believe you're referring to the home issue in this thread. It explains various ways to ensure you get a One S without the helicoptering problem. I think it's basically any One S with a serial number starting with >SH24 is okay and won't helicopter, don't take my word on it though.
I got a ceramic black One S from T-mobile on the beginning of last month and haven't had that problem even once.
Does anyone still have the problem of the data (cellular) signal dropping out occasionally, then returning after a couple of minutes? I'm on stock 4.0.3 in Canada on Bell. Hope the coming JB update fixes it.
ChrisAG said:
Does anyone still have the problem of the data (cellular) signal dropping out occasionally, then returning after a couple of minutes? I'm on stock 4.0.3 in Canada on Bell. Hope the coming JB update fixes it.
Click to expand...
Click to collapse
That sounds much more like a service area problem then a phone problem. I also experienced this issue. I installed a booster at my house. :good:
Jokester_wild said:
That sounds much more like a service area problem then a phone problem. I also experienced this issue. I installed a booster at my house. :good:
Click to expand...
Click to collapse
No, it happens when out too. Goes from 5 bars to an "X" and drops the call or data. Recovers after reboot or on its own after two minutes.
Daiskei said:
I believe you're referring to the home issue I think it's basically any One S with a serial number starting with >SH24 is okay and won't helicopter, don't take my word on it though.
Click to expand...
Click to collapse
that's not true. I have SH26 (S4) and I had to totally block home button to be able to use phone in 2g areas. I think every ONE S is affected by this, but it depands on your mobile provider signal strength/3g coverage, that's why not all experience this. otherwise HTC would be able to fix phones sent for repair, but they can't - problem always returns.
odl said:
that's not true. I have SH26 (S4) and I had to totally block home button to be able to use phone in 2g areas. I think every ONE S is affected by this, but it depands on your mobile provider signal strength/3g coverage, that's why not all experience this. otherwise HTC would be able to fix phones sent for repair, but they can't - problem always returns.
Click to expand...
Click to collapse
yeah i had problem to, it was a HT23 ,had to send back then they sent sent me a c2 back :'( no problems with the c2 except it was horrible and couldnt do anything with it fortunently i swapped it for an s4 again,wiard issue but honest to god its a gorgeous phone and with krait will give the one x a kick in the teath,keeps even my s2 on its toes
ChrisAG said:
No, it happens when out too. Goes from 5 bars to an "X" and drops the call or data. Recovers after reboot or on its own after two minutes.
Click to expand...
Click to collapse
Are you in Eastern Canada or out west ?
Jokester_wild said:
Are you in Eastern Canada or out west ?
Click to expand...
Click to collapse
Toronto, on Bell.
I'm not sure I've heard about a Successor coming yet.
I have no reason to upgrade, love my One S.
I love my One S too
I've got a SH24 too, but I haven't got any problems with the homebuttonbug so far. And I'm very often in areas with bad reception and nothing happens. And with the new frame it looks like new.
I've got the same phone id, but never seen this issue.
from Nederland
Sent from my HTC One S using xda premium
I also had problems with cellular data dropping on my One S. I live in finland and this is a common issue with this particular phone and a certain carrier. I have personally seen three One S's with this carrier and they all dropped data after using the connection for a while. Also many others have reported similar issues on a finnish forum.
What makes the problem more interesting is that it only happens in more populated areas (larger cities so maybe more traffic or better and newer networks or something...). Problems are not found from phones or networks and only "fix" seems to be changing carrier. That's what i did and have not had any problems since.
This problematic carrier roams in another carrier's network. Idk if this has something to do with the problem but this carrier is the only consumer carrier that roams here in finland and also the only one with this issue.
Sent from my HTC One S using xda app-developers app
bigystyle84 said:
I'm not sure I've heard about a Successor coming yet.
Click to expand...
Click to collapse
I've got an upgrade due. T-Mobile UK have pulled sales of the One S in the past week and are suggesting the 4G One SV in its place. Not exactly a successor though as except for the 4G the SV is a lower spec phone. I was offered the SV for free with a £26 3G contract.
zaak00 said:
I also had problems with cellular data dropping on my One S. I live in finland and this is a common issue with this particular phone and a certain carrier. I have personally seen three One S's with this carrier and they all dropped data after using the connection for a while. Also many others have reported similar issues on a finnish forum.
What makes the problem more interesting is that it only happens in more populated areas (larger cities so maybe more traffic or better and newer networks or something...). Problems are not found from phones or networks and only "fix" seems to be changing carrier. That's what i did and have not had any problems since.
This problematic carrier roams in another carrier's network. Idk if this has something to do with the problem but this carrier is the only consumer carrier that roams here in finland and also the only one with this issue.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I've got the signal drop issue with 2 One S phones one with Sense ROM the other with AOSP both with newest radio 1.15 and with any other radio but do not have this issue when i put my SIM card into my GNex so it's not a carrier issue and don't think it is a software issue. I know I need help with it it drives me nuts lol
odl said:
that's not true. I have SH26 (S4) and I had to totally block home button to be able to use phone in 2g areas. I think every ONE S is affected by this, but it depands on your mobile provider signal strength/3g coverage, that's why not all experience this. otherwise HTC would be able to fix phones sent for repair, but they can't - problem always returns.
Click to expand...
Click to collapse
Personally I use a HOS since past september. (SH24... ) I ve been to rural areas with only 2g coverage (till clinging to death of signal ) but never had problems with home button aka helicoptering issue. On the other hand fast dormancy problem sometimes occur although for very short period of time like 30sec-1min.
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are you getting excellent HSPA+ reception, but the phone isn't switching to LTE or connects to LTE, but jumps back to HSPA+?
Go to a T-Mobile store and tell them about your situation (don't chat with them online because that did not fix my situation). The rep that I spoke with called tech support and they did some sort of reset on my account. I also asked for a new SIM and was given that new ISIS SIM. As soon as my phone booted, it was on LTE and stayed on LTE. I was like you, thinking that my device was messed up, but T-Mobile fixed it.
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
fix?
dashraider said:
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
waqas1988 said:
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
Click to expand...
Click to collapse
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
dashraider said:
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
Click to expand...
Click to collapse
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
AceKingNYC said:
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
Click to expand...
Click to collapse
Its in battery under settings and then tap on the battery chart also by the end of yesterday my phone spent about 30% of the day with out signal according to cell standby in the battery settings my HTC one that I've gone back to using has signal almost 100% of the time
Android.Addiction said:
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
Click to expand...
Click to collapse
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
dashraider said:
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
Click to expand...
Click to collapse
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Android.Addiction said:
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
Click to expand...
Click to collapse
I've had T-Mobile for years and never had connection issues as bad as this so im hoping it was just a faulty device and not the device in general just getting poor reception
BKPhil said:
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Click to expand...
Click to collapse
sounds like the same issue im having ill update when ever i get my replacement to see if anythings changed
We have the same issue with Nexus 5 with Tmobile in greater NYC metro area. When i tried with my old Samsung mobile there is no issue and it works fine. The problem, I can't make and receive any calls. Most of the callers told me, it goes to voice message after couple of rings. I didn't get even single ring and voice mail message. Frustrating Nexus 5.
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
king23adrianc said:
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Click to expand...
Click to collapse
32GB black with miserable cell reception here, so not a color issue.
Maybe an LTE issue? Might explain why our old devices got better reception, if they were using older gen signals/antennas? Not that we'd want to in the long term, can we disable the LTE services and live off the previous gen, at least to test?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Boweezie said:
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
Click to expand...
Click to collapse
I get lots of complete dead drop outs too, even on Wifi. One moment cruising along, the next I'm disconnected, the next I'm back on. Something is not right with this device.
Hmm I need to also find some time to visit a t-mobile store and check out why my reception just drops and gets spotty all of the sudden sometimes.
I have the 32gb white model. I never get LTE while two of my friends with Nexus 5 that were next to me both got LTE.
I also had my signal drop to 0 in a starbucks before, and I never had that happen with my previous Nexus 4, was frustrating since I couldn't get the promo code for my starbucks reward drink x.x
Ok guys Google is definitely on its game with replacing your your nexus 5 placed my RMA Sunday night got it today and I can report my new phone is working as it should I wouldn't say it gets as good a signal as my one did but a minimal difference that you would expect between two different devices so if your having an issue call up Google tell them you already spoke to T-Mobile about your service issues and they couldn't help you and that your certain its a device issue as a side note their RMA process has you basically buy a new device and send them the old one
Also I had a black 32gb so I don't think the color matters
Sent from my Nexus 5 using xda app-developers app
After my research, When we switch back to 2G (GSM Only) option there is no issue with voice calls but the data speed is very slow as expected. It seems that there is an issue with T-mobile towers LTE/3G/4G for voice calls. Below is the problem with Sprint network, looks like same thing happening for Tmobile.
s4grudotcom - sprint lte connectivity issues due to circuit switched fallback technology.
If you need voice calls high priority like me, give a try to switch GSM only.it shows E network on signal bar.
Just wondering if any one else gets this, sometimes my signal just drops out and I get no service.
Then it comes back it does not happen all the time, I live in a big city Leeds infact so signal is quite strong.
Just wondering if it could be a fault with the phone?
Thanks
I've noticed it happens to me too.
Tony_YYZ said:
I've noticed it happens to me too.
Click to expand...
Click to collapse
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
bassist9 said:
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It's likely the radio software.
Tony_YYZ said:
It's likely the radio software.
Click to expand...
Click to collapse
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
bassist9 said:
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is definitely possible.
I'm on AT&T and have the correct APN settings and have called AT&T with my IMEI. I have significantly worse signal than with my HTC One X. I am not comparing bars to bars, but rather where the signal drops completely. In places where I had low signal but still connected I now have nothing.
Straight talk using at&t Sim and notice radio drops..
Sent from my Nexus 5 using xda app-developers app
T-Mobile on stock ROM i had my first signal drops.
I was fine (or at least never noticed them) from the time i got my phone (day one) without any drops here in orlando.
Drove over to Tampa/Venice Beach area this past weekend and noticed some drops. Had about 6 drops according to my battery stats in 2 days. i had good to excellent coverage the entire time except when it would drop comlpetely (outline of signal bars)
would connect in a couple seconds, but i noticed over night, it would drop for a pretty large amount of time (like 10-15 minutes at a time.)
Mmm defo seems like were all having the same issues, wonder what it could be
Sent from my Nexus 5 using Tapatalk
I had this issue too, and here's how I fixed it:
By default LTE is enabled, meaning the phone will periodically scan for a LTE network. If you're in a big city, you're likely to find one. Your phone will attempt to connect. However, it fails, meaning it will have to rescan the HSPA bands to connect back. That results in a few seconds of no service. Why can't it connect to LTE? Because by default, the APN is not the LTE APN, for Rogers at least. I'd assume AT&T would be the same. You can test this by dialing *#*#4636#*#*, selecting phone info, and selecting LTE only. You'll see that there is no service. I tested this in an area I knew had great LTE coverage, and that led me to the conclusion that it's LTE causing the signal drops.
So how to fix? Simple, just change your APN to the LTE APN for your carried. To do that go to Settings -> More -> Mobile Networks -> Access Point Names. If you're experiencing this issue on Rogers, change the APN field to ltemobile.apn. If you're on another carrier, you'll have to search for their LTE APN configuration.
After doing this your phone should start connecting to LTE again, and you won't get those annoying signal drops.
PaulGoogle Employee
Nov 20
A few days ago I let you know that we'd be reaching out on email to some of you for some additional bug report data. I'd like to thank everyone who responded to our email -- the bug data you sent in has been helpful to us in tracking this down.
This is looking like a software issue on our side, and we're investigating a fix.
Click to expand...
Click to collapse
So yeah the next update will probably fix the issue. It's not so bad in the meantime, Lightflow sill notify you that your nexus has lost signal, and you still get the internet and incoming calls.
We're not alone. Supposedly Google is "aware" of the issue.
i've hcanged my setting from '4g' to '3g' to see if i notice a difference (hopefully will) then when 4g is released or i get a 4g sim, can move it back up
Yes, I'm having issues too. The real problem is the fact that I have a Wilson cell booster in my home (supposed to have up to 5000 square foot range) and my n4 had full bars most everywhere inside. With my n5 It shows 1 to 2 bars if I'm lucky and quite often drops to none! The only way to get full bars Is to stand right under the indoor antenna. Not impressed, and I sure hope this is fixable!
sent from my next gen N7
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
gidgiddonihah said:
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
Click to expand...
Click to collapse
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
wideasleep1 said:
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
Click to expand...
Click to collapse
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
gidgiddonihah said:
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
Click to expand...
Click to collapse
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
wideasleep1 said:
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
Click to expand...
Click to collapse
Hopefully Google kicks hard and fast . Multiple times if needed. Thanks again for the speedy and enlightening replies. Much obliged.
Sent from my Nexus 5 using Tapatalk
About 3 out of 5 times when I make a call when I am originally on LTE the phone call drops. I am on AT&T and when I make a call it switches from LTE to H+ then all of a sudden it just completely drops signal and thus the call and about 3 seconds later regains signal. Does anyone know what may be causing this issue or has had this issue? I am on 4.4.4 Stock with Root.
Well dropping calls isn't normal, but dropping from LTE to H+ is. VoLTE isn't really a thing yet. Calls don't work over LTE, so when you make a call it automatically drops to H+. That's normal behavior.
Did this just start happening out of the blue? Or always done that? Make sure you have the correct APN settings. If so try calling your provider and see if there's anything they can do for you.
RoyJ said:
Well dropping calls isn't normal, but dropping from LTE to H+ is. VoLTE isn't really a thing yet. Calls don't work over LTE, so when you make a call it automatically drops to H+. That's normal behavior.
Did this just start happening out of the blue? Or always done that? Make sure you have the correct APN settings. If so try calling your provider and see if there's anything they can do for you.
Click to expand...
Click to collapse
Sorry forget to mention I knew that was normal for the drop to H+, but yes the signal drop is not. Well it started out of the blue. IS there a thread on here with what should be the correct APN settings? Also my old nexus 5 started to do this before I returned it under warranty for refurbished, then I had a moto G lte for a month worked fine, got a refurbished (due to warranty) and started again.
Here is a graph of my network coverage to show that the signal just drops.
Sent from my Nexus 7 using XDA Free mobile app
same problem
jgr208 said:
About 3 out of 5 times when I make a call when I am originally on LTE the phone call drops. I am on AT&T and when I make a call it switches from LTE to H+ then all of a sudden it just completely drops signal and thus the call and about 3 seconds later regains signal. Does anyone know what may be causing this issue or has had this issue? I am on 4.4.4 Stock with Root.
Click to expand...
Click to collapse
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.
The APN only handles packet data and not voice so that shouldn't be the issue.
I would try setting your phone to 3G only for a while and see if the drops still occur when you are on 3G prior to the call.
Syndrome666 said:
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.
Click to expand...
Click to collapse
Yea it wasn't an exact count but like 3 out of 5 says, enough that is annoys me. Tried all those as well and like I said I have a moto g lte that the sim worked in so it isn't the sim. This is my refurb unit, but the other one I have since November started to do the same thing in August as well on 4.4.4 never had an issue before that. Where did you find that if you don't mind me asking? I am comfy enough to mess with that stuff, so i'll give it a shot.
raptir said:
The APN only handles packet data and not voice so that shouldn't be the issue.
I would try setting your phone to 3G only for a while and see if the drops still occur when you are on 3G prior to the call.
Click to expand...
Click to collapse
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.
cell radio fix
jgr208 said:
Yea it wasn't an exact count but like 3 out of 5 says, enough that is annoys me. Tried all those as well and like I said I have a moto g lte that the sim worked in so it isn't the sim. This is my refurb unit, but the other one I have since November started to do the same thing in August as well on 4.4.4 never had an issue before that. Where did you find that if you don't mind me asking? I am comfy enough to mess with that stuff, so i'll give it a shot.
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I found it here (just take away the spaces after .com and after 02/): ianmarmour.com /2014/02/02/ google-nexus-5-fixing-modemcellular-issues-on-34g-networks
It's an older post from February, but seems to have the best details and fixes. If you simply search nexus 5 cellular radio issues or nexus 5 4.4.4 call drops, you should find a lot of these recalls from lots of N5 users. I'm tempted to try it, but don't really feel like sorting all my files in case i brick my device. I'm also not sure if ota update will work if i tinker with cell radios. Otherwise that's the page containing all the details you'd need including links and step by step guides. And hey if it works for you, let me know, maybe I'll try it out if it goes well for you.
jgr208 said:
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.
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Exactly, i know that's totally possible, but i wouldn't want a smartphone that has no lte and/or hspa+ service at this point in time. This seems to happen wherever lte isn't as strong or available but hspa+ is. I think the modem responsible for switching between lte and hspa+ causes calls to drop. I took note of it a couple hours ago when i attempted to make a few phone calls resulting in instant call drops. Seems to do it while switching from lte to hspa+ network. I just wish Google would stop burying their heads from the outside world like an ostrich, and get in top of this. I mean this is their flagship device until N6 goes on sale. They should seriously fix this issue or at least stop denying that they've never heard of any complaints with their N4 and N5 customers. I love this device, but a simple fix like this not being addressed by Google is not very professional, especially because it's primary function is to call people. I'm really tempted to flash those radios, but really want to see if Google addresses this issue with an official ota lollipop update.
Syndrome666 said:
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.
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Factor resetting it won't help, I've tried it already.
jgr208 said:
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.
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part of the price? no. you dont see any phone more expensive because it can handle lte. your issue is with your network, and its signals around you. as we all know that the lte available can not handle voice calls. your isdue involvez lte handing off to H or 3G. thats where your network comes in.
simms22 said:
part of the price? no. you dont see any phone more expensive because it can handle lte. your issue is with your network, and its signals around you. as we all know that the lte available can not handle voice calls. your isdue involvez lte handing off to H or 3G. thats where your network comes in.
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Then why does my moto g work fine in the same locations? And LTE isn't more expensive on a phone? Please explain then how a LTE phone is more expensive then the 3g variant. Go compare the moto g to moto g LTE. Defeats your argument.
Sent from my Nexus 7 using XDA Free mobile app
jgr208 said:
Then why does my moto g work fine in the same locations? And LTE isn't more expensive on a phone? Please explain then how a LTE phone is more expensive then the 3g variant. Go compare the moto g to moto g LTE. Defeats your argument.
Sent from my Nexus 7 using XDA Free mobile app
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lol, ok. the moto g variants are an exception to the majority. their already cheap price point being the reason.
those are two different devices, with differing hardware. its possible that moto can catch the signal from a little further away than the n5 can. the n5 was made less expensive because they used less expensive hardware in places. a shorter antenna being one of those places.
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anyways, if you bought it from google, you can request an exchange.
I wouldn't try any hardware mod, etc as the issue is with the software. This kind of thing happens to me also, regardless of where I am or what network I'm on (tested this with a friends AT&T sim also). In the settings menu my signal strength just says "0" (kid you not ZERO) and sticks there until I manually set the phone to 3g when I go to a place with weak LTE (like a basement).
DISCLAIMER: I am only assuming this as I don't know that much about this topic, but I think stock 4.4.4 doesn't understand that LTE can still be received at worse than -115dbm and causes this fault. It doesn't matter which radio you flash (using the newest dev preview radio on 4.4.4 still has this issue, but on 5.0 it works flawlessly), what network you are on, where you are with strong LTE coverage... If you go to the wrong LTE dead spot you have this issue. It's as if the radio is saying "I'm still good on LTE" and the phone says "-115dbm isn't good we need to switch" and the radio says "I'm still connected to LTE though" and the conflict causes the signal to go to 0. I don't think it's got anything to do with the handoff from LTE to 3G either (but it might, as I said I'm no expert). -115dbm seems to be the doom number for me on LTE with 4.4.4.
Try flashing the new dev preview if you want LTE. No network = 0 bug. Hell I can even get LTE in my basement (at worse than -115dbm, of course). I had to flash back to 4.4.4 though, too many games/apps not updated yet.
Long story short, this is fixed in Lollipop. Less than two weeks...
simms22 said:
lol, ok. the moto g variants are an exception to the majority. their already cheap price point being the reason.
those are two different devices, with differing hardware. its possible that moto can catch the signal from a little further away than the n5 can. the n5 was made less expensive because they used less expensive hardware in places. a shorter antenna being one of those places.
---------- Post added at 09:48 PM ---------- Previous post was at 09:44 PM ----------
anyways, if you bought it from google, you can request an exchange.
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It worked until august so your argument is void.
Sent from my Nexus 7 using XDA Free mobile app
anactoraaron said:
I wouldn't try any hardware mod, etc as the issue is with the software. This kind of thing happens to me also, regardless of where I am or what network I'm on (tested this with a friends AT&T sim also). In the settings menu my signal strength just says "0" (kid you not ZERO) and sticks there until I manually set the phone to 3g when I go to a place with weak LTE (like a basement).
DISCLAIMER: I am only assuming this as I don't know that much about this topic, but I think stock 4.4.4 doesn't understand that LTE can still be received at worse than -115dbm and causes this fault. It doesn't matter which radio you flash (using the newest dev preview radio on 4.4.4 still has this issue, but on 5.0 it works flawlessly), what network you are on, where you are with strong LTE coverage... If you go to the wrong LTE dead spot you have this issue. It's as if the radio is saying "I'm still good on LTE" and the phone says "-115dbm isn't good we need to switch" and the radio says "I'm still connected to LTE though" and the conflict causes the signal to go to 0. I don't think it's got anything to do with the handoff from LTE to 3G either (but it might, as I said I'm no expert). -115dbm seems to be the doom number for me on LTE with 4.4.4.
Try flashing the new dev preview if you want LTE. No network = 0 bug. Hell I can even get LTE in my basement (at worse than -115dbm, of course). I had to flash back to 4.4.4 though, too many games/apps not updated yet.
Long story short, this is fixed in Lollipop. Less than two weeks...
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Def wasn't gonna try hardware and only software and great to hear! Did you try out lollipop yet?
Sent from my Nexus 7 using XDA Free mobile app
jgr208 said:
It worked until august so your argument is void.
Sent from my Nexus 7 using XDA Free mobile app
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if it worked until august, then it supports my point of probably being an issue with your network, and not the phone itself.
simms22 said:
if it worked until august, then it supports my point of probably being an issue with your network, and not the phone itself.
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But then why does my moto g work? Why is the issue also all the way from Philadelphia to new jersey to new York. That supports software if you ask me. Also it working it lollipop supports software. Also if it was network I think we would hear more about this issue from other phones as well
Sent from my Nexus 7 using XDA Free mobile app
jgr208 said:
But then why does my moto g work? Why is the issue also all the way from Philadelphia to new jersey to new York. That supports software if you ask me. Also it working it lollipop supports software. Also if it was network I think we would hear more about this issue from other phones as well
Sent from my Nexus 7 using XDA Free mobile app
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well, try the lollipop preview, it was working for the other guy, see if itll work for you. if it does, great.
Is anyone else getting freezing using chrome browser? If so what browser do you recommend? I've tried Firefox to and Opera for some reason this phone hates. I don't get why this phone is so slow. Mine takes a minute to process anything. Really hope they fix these software hickups. I guess FR but that would be a big job. The battery consumption seems to be the only best feature on this phone.
Yes, seems like it's a OnePlus problem. No one has a solution that I've seen yet.
I just minimize Chrome and reopen it and it works again.
BeardKing said:
Yes, seems like it's a OnePlus problem. No one has a solution that I've seen yet.
I just minimize Chrome and reopen it and it works again.
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It's not just on this phone. I just came from the Essential phone and Chrome's been doing that for months. It's Chrome, not the phone. I don't think the built in webview is playing nice with the os. Maybe try Chrome beta?
Question: are you using a custom DNS or VPN?
garywojdan81 said:
It's not just on this phone. I just came from the Essential phone and Chrome's been doing that for months. It's Chrome, not the phone. I don't think the built in webview is playing nice with the os. Maybe try Chrome beta?
Question: are you using a custom DNS or VPN?
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It's also happening to me, I don't use any VPNs nor DNS. I think this is a OnePlus Problem, maybe they'll address it in the next update. Let's report this problem guys
Edit : I'm not on a Verizon version, mine is IN2010
Funny thing is whenever chrome freezes, going to the home screen and returning back to the app fixes the issue ??*
Raiz said:
It's also happening to me, I don't use any VPNs nor DNS. I think this is a OnePlus Problem, maybe they'll address it in the next update. Let's report this problem guys
Edit : I'm not on a Verizon version, mine is IN2010
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It's not OnePlus, it's Chrome. Acts the same way on the Essential PH-1. Try Safari or Microsoft Edge browser, or any one that uses Android web view.
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alanjolly123 said:
Funny thing is whenever chrome freezes, going to the home screen and returning back to the app fixes the issue ??*
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Same here
Any fix?
Sent from my IN2015 using Tapatalk
TeamHackura said:
Any fix?
Sent from my IN2015 using Tapatalk
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The fix is to install another web browser, then go to apps in the settings and inactivate Chrome. Haven't had single hickup since I did this.
gerhard_wa said:
The fix is to install another web browser, then go to apps in the settings and inactivate Chrome. Haven't had single hickup since I did this.
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Nice. Glad I came across this noticed it instantly when I first got this phone back in April course I couldn't find anything about it then. And oddly it seems like it is way worse and 90htz. Was about to return too vzw. Honestly was thinking it may be a device issue Till I read posts Any suggestions? Gonna try brave
Not really sure where to ask this question but Verizon OnePlus 8 UW. No root or anything outta the norm. Constantly having intermittent data loss, intermittent hotspot loss, calls and texts as well I'm sure since they pushed an update couple weeks back. Message I get from there network troubleshooter says( Your phone can't auto switch too a faster network if it's available. Your better off too use Cdma/Lte or global mode for better signal strength). Far as I know Cdma had been reserved for EMT/Fire etc. Problem seems too arise only when the silly 5g icon comes up. So thinking when it tries too switch too 5g its having that intermittent loss going back to global mode an getting hung up somehow as a simple restart fixes it temporarily. If I was rooted I believe a prl or apn change would fix it maybe. So tired of dealing with Verizon techs, Any help it fix would be great
SPEED_RACER_5.0 said:
Not really sure where to ask this question but Verizon OnePlus 8 UW. No root or anything outta the norm. Constantly having intermittent data loss, intermittent hotspot loss, calls and texts as well I'm sure since they pushed an update couple weeks back. Message I get from there network troubleshooter says( Your phone can't auto switch too a faster network if it's available. Your better off too use Cdma/Lte or global mode for better signal strength). Far as I know Cdma had been reserved for EMT/Fire etc. Problem seems too arise only when the silly 5g icon comes up. So thinking when it tries too switch too 5g its having that intermittent loss going back to global mode an getting hung up somehow as a simple restart fixes it temporarily. If I was rooted I believe a prl or apn change would fix it maybe. So tired of dealing with Verizon techs, Any help it fix would be great
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Got this same issue
garywojdan81 said:
Got this same issue
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Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around
I've had Verizon family plan for 20 years now. So I have to deal with it. I remember buying old Galaxy s3 and moding the hell out of it. But I'm older and don't have time like I did when I was younger so I'm stuck. The problems on my OP8 5G UW just accelerated. I'm pretty sure it's software related. Last system update was a "network improvements" haha- yeah right! Since after I've been in hours and hours in Verizon chats, calls, I've spoke to OnePlus techs, I've done replacements, sim swaps, clean resets. Nothing is working to resolve my 1mbps download speed network is slow as hell, 17 Meg's 20 min. Tomorrow I'm talking Verizon tech to get my 4th replacement turned in and hopefully get a Galaxy S10 FE. I always wanted ONEPLUS but not this way. I'm done
SPEED_RACER_5.0 said:
Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around
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I'm in Frederic Michigan, near Grayling. Rural area, but Verizon is king up here. And, with a low population density, I've had really great service for years. Up until recently. Wife has a Galaxy Note 9 and doesn't have half the issues.
So update. I wasn't allowed to move on to another phone with old big red. I exhausted my replacements with Verizon my only option now is to pay this off and move on. I did get some slight improvements turning the automatic to manual in Network Mode. It seems like I don't have the constant 5g/4g fight. As for original topic, I use the Samsung browser and I don't have any hanging or freezing.
Yea I'm kinda and the same boat got a phone didn't work good paid it off early got the OnePlus and now this I did switch to manual too and it helped a little bit. But not a lot we can do I definitely won't be buying any more Vzw phones. I can't even maintain consistent hotspot for over 30 40 minutes ever since past update. I have the 5G icon now that's not really 5G speed at all. I've gotten true 5G on this phone a couple times and it's amazingly fast. The 5G icon fades an drops too 4g when it does it kicks me off discos hotspot an network sometimes. I just don't have the will to deal with tier 3 tech anymore lol. I had prepaid for seven years with Verizon and it worked flawless many different phones over the years soon as I got postpaid went to hell
SPEED_RACER_5.0 said:
Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around
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I'm in New Orleans and delt with all Network connection problems too. I'm on my 3 rd replacement and spent hours, days, and weeks ping-ponging through Verizon finest bull**** techs, Verizon sent me to OnePlus tech where the tech there referred me CDMA LESS and after a long work about found out that I was already on CDMA LESS. The only thing that helped other than bazilion factory resets and it's not the solution by any means is turn the automatic best Network set it to manual Verizon 4g. You still get the stupid 5g emblem but I've noticed an improvement as in connectivity. Not stable, I get interference and dropped calls all the time. Also i read something on how Verizon used cheaper antennas for their fake 5g push. Also could this be a conflict with Oxygen? I'm reading a lot of similar Network issues after updates.
Right on thanks, Not sure if manual mode actually sticks. Does it just switch back? But yes I too figured it'd help out. When I do let's say Run a diagnostic from Verizon's app one of the first things it says is this phone cannot auto connect to use lte/cdma for better signal. And that's wild it's connected and automatic mode. So it's obvious it's a hardware issue or software issue on their end. If they would allow you to control the phone we could fix it. Just got my first replacement today. Fixing the boot it up soon and see what the deal is software wise etc etc. The connectivity issue were both having is just 1 issue lol. I've got six or eight more easy. Mine seems like it's good data connection wise either with the fake 5g icon or without it. Bars will start fluctuating pretty rapidly (It's searching) I'll lose the 5G icon in turn lose hotspot lose date connection etc. Then it will come back with no 5G icon, connect, Be gr8 for about 10min or I reset prl & net setting. Someone tell me there 5g for most parts like here & there is basically just a glorified 4G LTE. There 5g coverage map clearly says or did there's no 5g here. I believe this to be true as I have connected to real vzw 5g in Tampa an you can tell big time!! This 5g even with there signal booster they sent me is not any if all better than 4g. Could kinda care less about the 5g it's the consistent intermittent network issues. Pls lmk what you find out either by p.m. or what have ya. I'll do the same. I'm gonna try this new vzw root I believe an switch too global or whatever I need too do weather it voids certain things or not lol. Sorry 4 the long read but wanted give ya what I knew. Here's a shot of there diagnostic mess. From vzw. An a shot of real 5g speed test before the updated deal that displays the 5g icon