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[Q] Background processes killed since Lollipop update?

Hi there,
since the update to Android 5.1 and EMUI 3.1 some services like Whatsapp wont work properly.That means for me:
- Push notifications from Whatsapp and Snapchat will only arrive, when I open the app -> sometimes, when I close the app from the task manager or leave it over the night
- Whatsapp forgets the names of my contacts and only shows the numbers (some background service not running?) -> fixable by "updating" the contacts through Whatsapp. Happens at least 5 times a day, even when I'm not closing Whatsapp through the taskmanager.
Every permission I could find is activated, I guess it's some kind of automatic battery saving, which I'm unable to find.
Thank you very much,
Julian

I used to have that problem as well after updating my Honor 6 to EMUI 3.1 based on Lollipop 5.1.
Updating WhatsApp to version 2.12.278 (link in the FAQ section in the official website) seems to improve. However I still have another problem which could not be resolved, I could not change the notification sounds.

gammaanimal said:
Hi there,
since the update to Android 5.1 and EMUI 3.1 some services like Whatsapp wont work properly.That means for me:
- Push notifications from Whatsapp and Snapchat will only arrive, when I open the app -> sometimes, when I close the app from the task manager or leave it over the night
- Whatsapp forgets the names of my contacts and only shows the numbers (some background service not running?) -> fixable by "updating" the contacts through Whatsapp. Happens at least 5 times a day, even when I'm not closing Whatsapp through the taskmanager.
Every permission I could find is activated, I guess it's some kind of automatic battery saving, which I'm unable to find.
Thank you very much,
Julian
Click to expand...
Click to collapse
you need to set your apps to be protected at Settings -> Protected apps to prevent them to be closed automatically by the system
hope it helps

bazsa999 said:
you need to set your apps to be protected at Settings -> Protected apps to prevent them to be closed automatically by the system
hope it helps
Click to expand...
Click to collapse
I have Honor 6 too, don't updated till now. And i have another phone with Android 5.1 with same problem. Is there any third party App like "protected Apps" from Huawei? I don't have any chance do get my backgroundservices running, that unbelievable :crying: who decided this? The Charwoman? I mean, android without backgroundservices = no mor messages in lock screen.
And when i leave app open, battery usage is 4x stronger then background service....

I have runkeeper protected and still after about 1h of usage it simply stops with no errors...
I'm on an early version of DEV (rom), I think I'm going the "stable" route next.

freakzoide said:
I have runkeeper protected and still after about 1h of usage it simply stops with no errors...
I'm on an early version of DEV (rom), I think I'm going the "stable" route next.
Click to expand...
Click to collapse
I have the exact same issue, came across this thread looking for answers. RunKeeper (and I assume any other app as well) is simply killed after about 1 hour. I usually use my phone during walks, to for example take pictures, answer chat messages and whatnot, so I thought the issue could be that I was out of memory and that is why it closed the app. To get to the botton of it, I tried the following steps:
- Reboot the device
- Clear everything from the multitask menu
- Make sure RunKeeper is set as a "protected app"
- Start RunKeeper, begin an activity
- Keep the app open, i e not going back to home screen or opening any other app
- Waking the screen every 5 minutes or so to make sure it doesn't go into some deep sleep mode
Result? After about 1 hour, when I pick up the phone and unlock it the RunKeeper process is simply gone, killed by the system. By the way, for me it's a Huawei Mate S device, but this seems to be an EMUI issue. I'm on EMUI 3.1 (B145 europe, official release). Just thought I'd chip in. This is annoying to the point of being a dealbreaker to ever getting another Huawei until I can confirm it's fixed.

I have this problem constantly. I installed an app called "pnf no root" but it also helps temporarely. I really like my honor 6 [ h60-L12] but this is a really annoying problem. I realize that huawei doing this save battery power, but this is ridiculous. What's the point of protecting the apps if it doesn't do anything in the first place ?

ibnturab said:
I have this problem constantly. I installed an app called "pnf no root" but it also helps temporarely. I really like my honor 6 [ h60-L12] but this is a really annoying problem. I realize that huawei doing this save battery power, but this is ridiculous. What's the point of protecting the apps if it doesn't do anything in the first place ?
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Click to collapse
Hi, I have the same problem with my Honor6 [h60-L04C900B521]. I talked with technical support and they told me to install an application locking the GPS signal . Check if it works with Endomondo + GPS Connected app but this can only fix the endomondo problem I hope.
Edit. 10.04
Unfortunately this application do nothing. Endomondo was kill after 1 hour running. Anyone have idea what to do with this?
Edit 11.05
Finally after update to marshmallow there is one option to keep endomondo while workout. Under battery in right-up corner there is settings icon and there is option "close excessively power intensive apps running in the background" this option actually works fine.
Android 6 B820

Freeze/crash apps

I experience freeze and crash of apps randomly. More of them appear during game but it seems statiscly normal since i spend more time on them.
Anyone experience the same problem ?

I use my phone the whole day with power link connect to the phone, and no app crash appear. I disconnect the power cable, and 5 minutes later a crash appear. Can this be related ?

darian3 said:
I experience freeze and crash of apps randomly. More of them appear during game but it seems statiscly normal since i spend more time on them.
Anyone experience the same problem ?
Click to expand...
Click to collapse
I have the same problem after upgrading to international version b320. Freezing problems occurring with Firefox, total commander, camera and phone manager (crashing down when selecting security patch)

When I am on b320 it crash like hell but since updated to b321 everything go normal. I have l29 international version
Sent from my HUAWEI NXT-L29 using XDA-Developers mobile app

Hi all,
This is probably a stupid question. I'm on an L29 180 rooted rom & get constant App freezing.
How do I go back to stock or fix my issue? I've trawled through the forum but can't get any clear instructions for the L29..
Thanks in advance

Pie update problem

Hi all, I'm a very unhappy bunny right now, bought the P20 last year on Vodafone UK. All was fab, loved it. I received an OTA pie update and now many of my apps aggressively closer in the background if they're off focus. Particularity hard for browser pages with a login. The app reloads and I have to log in, again, and again. It has rendered it effectively unable to multi task. (Much like me really). Even as I type this I'm afraid of losing the screen as I received WhatsApp messages. What am I doing wrong? It must be met since I can find no other instances of my problem anywhere.
Cheers
Mark

Anyone able to offer any advice here?

have the same problem. Multitasking on 8.1 worked like a charm, now with pie it sometimes closes my Spotify even if there are 2gigs of ram available

Same problem here, haven't found any solution to this problem yet

I changed the App-Starts to manuell and back to automatic and it seams to work for now...

That's simple. You can control your app activity simply by using Battery Optimizer and set permissions from automatic to manual. Also in System Settings type "ignore battery optimization" you will see a list of apps that are allowed to be ignored while the phone falls asleep or being optimized and you can add more apps if you need to and allow them to be ignored.

hwandroid said:
That's simple. You can control your app activity simply by using Battery Optimizer and set permissions from automatic to manual. Also in System Settings type "ignore battery optimization" you will see a list of apps that are allowed to be ignored while the phone falls asleep or being optimized and you can add more apps if you need to and allow them to be ignored.
Click to expand...
Click to collapse
It works for a few hours than the systems ignors my stettings and kills the background apps again. In 8.1 everything worked fine

PuzzleFoco said:
It works for a few hours than the systems ignors my stettings and kills the background apps again. In 8.1 everything worked fine
Click to expand...
Click to collapse
Might be a bug, needs to check. I'm still waiting for EMUI9 on my device.

hwandroid said:
Might be a bug, needs to check. I'm still waiting for EMUI9 on my device.
Click to expand...
Click to collapse
I'm think about rolling back to 8.1

Rolled back to 8.1 everythings fine now. Hopefully Huawei will fix this problem with pie

Well to tell you the truth guys I just have received an update to EMUI 9 and I don't face any issues at all, I have apps which I need to be running in the background and as I stated before I just moved the badges in App launch section from Automatic to Manual and it's all ok as on EMUI 8.

Screen goes black, buttons don't respond, can get calls from other phones to me

Hi all, I have been facing a really weird problem for the past few weeks. Sometimes all of a sudden, my phone screen completely turns black, and the buttons (as well as the alert slider) stop responding. There is no indication whatsoever that it is NOT switched off. However when I try calling it from another phone, ring can be heard as if my phone is working fine. I don't understand where the problem lies. Any suggestions are welcome.
I am rooted with Magisk 19.3, Riru-EdXposed 0.4.5.1 Sandhook, Riru-Core v19.5.
Edit: Android Pie. OOS 9.5.10.GM21AA

I had this problem recently when accessing certain apks. Reflashing the firmware sorted it for me.

no root same problem to me after I update from Android 9 to Android 10

hallo dare said:
I had this problem recently when accessing certain apks. Reflashing the firmware sorted it for me.
Click to expand...
Click to collapse
Thanks I will try doing that.

Same problem here when opening quite a few apps. Issue didn't start until I updated to Android 10 (and rooted), on a converted T-Mobile variant. Wonder if that is the source of our problem. I'm sorely tempted to use the MSM tool and go back on TMO's Android 9 (and pray for a official update to 10). Unless someone can find a solution to this, rebooting the phone every time I want to open certain apps is a real pain.

NighthawkXL said:
Same problem here when opening quite a few apps. Issue didn't start until I updated to Android 10 (and rooted), on a converted T-Mobile variant. Wonder if that is the source of our problem. I'm sorely tempted to use the MSM tool and go back on TMO's Android 9 (and pray for a official update to 10). Unless someone can find a solution to this, rebooting the phone every time I want to open certain apps is a real pain.
Click to expand...
Click to collapse
It definitely is a A10 issue as I too have started to have this issue when opening games and ram extensive apps. A workaround is to open the game or app in split screen mode and once the app has started you can switch back to fullscreen mode or start the app from recents. That has worked for me 100% of the time. The 10.0.1 update seemed to make it worse because you have to reboot the phone to escape the black screen were as at first you could use gestures to escape the app.

mookiexl said:
It definitely is a A10 issue as I too have started to have this issue when opening games and ram extensive apps. A workaround is to open the game or app in split screen mode and once the app has started you can switch back to fullscreen mode or start the app from recents. That has worked for me 100% of the time. The 10.0.1 update seemed to make it worse because you have to reboot the phone to escape the black screen were as at first you could use gestures to escape the app.
Click to expand...
Click to collapse
Good idea using split screen, I'll have to start doing that for the time being. I moved over to Open Beta 3 and the issue is still there and worst as with 10.0.1. Hopefully OnePlus can nail this bug soon. It's turning a otherwise amazing phone into a headache.

I have the same problem. Running 10.0 rooted. For me, this has only happened when opening Youtube Vanced. One clever solution is to enable "Quickly turn on camera" and doublepress power if this happens. This launches camera and returns the screen to normal.

hallo dare said:
I had this problem recently when accessing certain apks. Re-flashing the firmware sorted it for me.
Click to expand...
Click to collapse
Experiencing this too, it does seem to be related to certain .apks, how bizarre is that? Really don't want to re-flash as I am encrypted... Can you dirty-flash with an encrypted system and not loose any data?

cantenna said:
Experiencing this too, it does seem to be related to certain .apks, how bizarre is that? Really don't want to re-flash as I am encrypted... Can you dirty-flash with an encrypted system and not loose any data?
Click to expand...
Click to collapse
I reflashed through TWRP and all data was fine. I'm encrypted too.
But it goes without saying, make sure you do a backup before flashing anything

Glitches on stock rom, brand new phone

So I got this phone about 2 weeks ago, brand new from oneplus. I haven't been tempted to do anything to it (bootloader locked, complete stock, no root)
One of the glitches is it'll stop scrolling on some web pages, especially from my Google feed. You need to back out and reenter the site. Then it works fine. This is the one that occurs often.
The other night I was using youtube. I tried to put it in pip mode. It froze in a weird position, not pip. It looked more like the recents but you couldn't exit it. I tried everything till I finally had to reboot to fix it.
Then last night I was watching Netflix. I tried to fast forward a bit and it began to buffer. It happens sometimes but again I had to reboot. The app wouldn't let me back out. I suppose I might've been able to pull down qs and go into settings to force quit (maybe) but this is a brand new phone. Also it's the 12/256 model.
Has anyone else experienced similar issues? I'm on the latest Android 10.

I have the N2013 12/256gb I had the same issue with chrome had to back out to get it working, not had the other issues thought. I have updated to O os 11 now see if this helps.

Had the same problem with chrome, switched to duckduckgo instead, and problem was gone.
Chrome has an issue with me, no matter what i try

timbook2 said:
I have the N2013 12/256gb I had the same issue with chrome had to back out to get it working, not had the other issues thought. I have updated to O os 11 now see if this helps.
Click to expand...
Click to collapse
Flash1337 said:
Had the same problem with chrome, switched to duckduckgo instead, and problem was gone.
Chrome has an issue with me, no matter what i try
Click to expand...
Click to collapse
Thanks. I had actually narrowed it down to chrome just before I read your replies.
I switched to Chrome beta and so far so good.
The youtube glitch only happened once. Did you receive the Android 11 ota or did you download it? I'm still waiting. I heard it's best to wait but this is the first time in years I haven't installed my own updates. Bootloader is still locked, no root, stock recovery.
It hasn't been bad so far.

Sometimes pulling down the statusbar works for the chrome freezes too

is there an option to change WebView types in Developer Options?

I downloaded 11 from the oxygen updater app, always do since it being faster getting the updates.
Yes you can change webview if you like, but to my knowledge you have to use a magisk script for it (don't knpw any other way), ive never used it tho.