US SHT-W09 (C567) - E-Mail from Huawei Support (Updated July 13th) - Huawei MediaPad M5 Guides, News, & Discussion

I decided to contact Huawei Support to find out what's happening with the MediaPad M5 [US Version - SHT W09 (C567)] upgrade to EMUI 9.0, since it's been perpetually stuck on 8.0.0.196 for many months with seemingly no official way to upgrade. I will say that they do have a very good support team that was quite helpful. Below is the e-mail response that I received.
"This email is to follow-up your inquiry about an update for the MediaPad M5. We would like to draw to your attention that currently, we do not have any information about this update coming to your device. However, please do not be disheartened, we recommend you to stay tuned to our social networks as we will continue publishing relevant information about further updates in there."
Well, many of us users of the SHT W09 (C567)] feel really completely left out by Huawei. I truly hope that I'll see an upgrade to at least EMUI 9.0 for my MediaPad M5, however I may never buy another Huawei device in the future even though they make fantastic devices.
Edited:
I got a further bit of information by contacting Huawei via The Twitters:
"Based on the information you kindly provided us, we could verify that your MediaPad M5 is up to date with the last upgrade available. You can be sure that we are working to provide with the best user experience to our customers. That's why we invite you to stay tuned to our official sites, where you can find more news regarding the next updates for your device model."
Based on that response I'm trying to prepare mentally for not getting an update.
Edited:
I was quite surprised this morning to see an update notification. All it did was bring the M5 up to July's patch level. Still EMUI 8 with 8.0.0.198 so a minor jump. Still not sure why we can't have at minimum EMUI 9.

I have the same issue with my CMR-AL09, stuck also on 8.0.0.196 (C432) ,
never again huawei ,

The odd thing is there are some users who have gotten 9.0. my only guess is the US ban stopped the rollout hopefully now that it's lifted the rollout will ramp back up.

MoRican said:
The odd thing is there are some users who have gotten 9.0. my only guess is the US ban stopped the rollout hopefully now that it's lifted the rollout will ramp back up.
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The ban hasn't officially been lifted. Either way, Google had a 3 month licence to continue trading with Huawei until end of August iirc.

I have the CMR-W09 (C567) version and I have not got Pie yet. But I am not really that upset. Yes I would like to have Pie, but I can live without it. I bought this tablet knowing that it would upgrade to Pie at some point. If I get Pie or not it is still better than having a Samsung.

I'm in the market for a one-hand tablet (less than 5" width). Are Huawei tablets in the bad books with Google Android, in a wider USA-China context ? I am in Australia, so there is no official ban (yet) on Huawei products, but Huawei was prevented from bidding for a 5G network.
Mediapad M5 seems top, but I'm likely to settle for an M3 8.0 Lite, if it has reasonable chances of being supported by Google Android.

Huawei largely abandoned the US market when political bullying from Trump forced AT&T and Best Buy to drop plans to sell the Mate 10. That phone ended up being dumped at places like Sears, K-Mart and Walmart at steep discounts. The US model Mate 10 received none of the updates that were pushed to all of the non-US models.
Since the political climate has only gotten much worse since the Mate 10 fiasco Huawei doesn't consider the United States a viable market so I wouldn't hold my breath waiting for updates.
If software updates are essential to you then you are probably better off getting one of the new Samsung tablets running Android Pie.

Thanks, I'm less concerned about Android updates. But I don't want to end up with a device which has no access (or limited access) to Google Playstore. For example, I'd like to install Microsoft Office 365 which my employer gives us to read company emails. It works great on my Huawei Mate 9.

am-imate said:
I got a further bit of information by contacting Huawei via The Twitters:
"Based on the information you kindly provided us, we could verify that your MediaPad M5 is up to date with the last upgrade available. You can be sure that we are working to provide with the best user experience to our customers. That's why we invite you to stay tuned to our official sites, where you can find more news regarding the next updates for your device model."
Click to expand...
Click to collapse
Based on their response I'm trying to prepare mentally for not getting an update.

I know this is a sore point but I'm looking for a new 8" tablet and i want to upgrade from my Z3 compact that has been on Android 6 for a while. Assuming the US Wifi model never gets updated what do people think about their Mediapad devices? Are you still happy with it? It is still worth getting for a 'high' performing media consumption tablet?

HighTowerDV said:
I know this is a sore point but I'm looking for a new 8" tablet and i want to upgrade from my Z3 compact that has been on Android 6 for a while. Assuming the US Wifi model never gets updated what do people think about their Mediapad devices? Are you still happy with it? It is still worth getting for a 'high' performing media consumption tablet?
Click to expand...
Click to collapse
Overall it's a great tablet, no real complaints besides the lack of attention to updates on the US WiFi model.

My 10 just received 8.0.0.198 update in the US. That's a decent sign, my hope it's security update/OS prep for the move to 9.0 or 9.1.

MoRican said:
My 10 just received 8.0.0.198 update in the US. That's a decent sign, my hope it's security update/OS prep for the move to 9.0 or 9.1.
Click to expand...
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Are you able to download and install? Mine just says download failed

shuvabrata said:
Are you able to download and install? Mine just says download failed
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I had no issues, it had already downloaded via wifi so all I had to do was hit install, it completed with no issues.

MoRican said:
My 10 just received 8.0.0.198 update in the US. That's a decent sign, my hope it's security update/OS prep for the move to 9.0 or 9.1.
Click to expand...
Click to collapse
I got that update today as well but that only adds up to two updates I have received since this tablet was launched. After Huawei abandoned the US Mate 10P it only received some security patch updates which Huawei support told me actually came from Google. It never received any OS bug fixes or feature updates from Huawei. According to the changelog there's nothing in this update other than the July security patch.

Preview:
Every day I look for information on sht-w09 567 update and see virtually nothing. I thought that someone would know something. Pretty frustrating that Android 10 beta testing is happening and Huawei gives zero information on 9 update for our tablet.

cburd said:
Preview:
Every day I look for information on sht-w09 567 update and see virtually nothing. I thought that someone would know something. Pretty frustrating that Android 10 beta testing is happening and Huawei gives zero information on 9 update for our tablet.
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I am wondering what you are complaining about. There is a company forced to stop (almost) all of their business in the US. How can they (and why even should they) provide updates / introduce new devices? Probably it's the wrong people you are complaining about ...

Huawei has stated that the tablet would get Android 9 update. I think it's been done in every other region. Despite the government pissing contest, how hard would it be for Huawei to release the update for USA? That is my complaint.

@cburd business is halted in US. full stop. Providing a software update is doing business ... in addition something may go wrong during the update -> they need to provide services / a place where you can complain / ... what would you say if your device is updated but (for what ever reason) doesn't work any longer and there is no support you can contact / you can speak to?

AndDiSa said:
@cburd business is halted in US. full stop. Providing a software update is doing business ... in addition something may go wrong during the update -> they need to provide services / a place where you can complain / ... what would you say if your device is updated but (for what ever reason) doesn't work any longer and there is no support you can contact / you can speak to?
Click to expand...
Click to collapse
I thought they were given a 3 month reprieve or even an exception/waiver to consumer type devices?

Related

EMUI 5.1

Hello guys, I read somewhere (still trying to get the link) that EMUI 5.1 will soon be coming to Mate 9 with 7.1.1.
Anyone with idea if it is true?
Thanks
its true
but from everywhere ive read itll be in the second half of 2017
zayidhs said:
Hello guys, I read somewhere (still trying to get the link) that EMUI 5.1 will soon be coming to Mate 9 with 7.1.1.
Anyone with idea if it is true?
Thanks
Click to expand...
Click to collapse
What's new and improved in 5.1?
aknotts415 said:
What's new and improved in 5.1?
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A lot of things including memory management, predictive touch recognition and response, cleaner, faster with smoother transitions and visuals, improved battery consumption management, probably Nougat 7.1.1 or 7.1.2 and more.
zayidhs said:
A lot of things including memory management, predictive touch recognition and response, cleaner, faster with smoother transitions and visuals, improved battery consumption management, probably Nougat 7.1.1 or 7.1.2 and more.
Click to expand...
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Is this a fact or just speculation and wish list?
sobelixtus said:
Is this a fact or just speculation and wish list?
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There are a few people who already tested a beta version with 5.1 and reported this. I guess they are telling us the truth.
This is answer from EMUI FB:
Hi Krešimir, EMUI 5.1 will not be offered to devices that have EMUI 5.0, EMUI 4.1 or lower systems for now. Please rest assured that some of the new functions from EMUI 5.1 will be built into a debugged, featured-enhanced version of EMUI 5.0 that will be released after June 2017. Thank you for your understanding and patience. Stay tuned.
kpangercic said:
This is answer from EMUI FB:
Hi Krešimir, EMUI 5.1 will not be offered to devices that have EMUI 5.0, EMUI 4.1 or lower systems for now. Please rest assured that some of the new functions from EMUI 5.1 will be built into a debugged, featured-enhanced version of EMUI 5.0 that will be released after June 2017. Thank you for your understanding and patience. Stay tuned.
Click to expand...
Click to collapse
that makes sense since everyone on 5.1 beta currently reports EMUI 5.0 in their about phone
Any idea about the build numbers on those phones?
As long as there are updates, I don't mind EMUI 5.0 ?
kleinhev said:
Any idea about the build numbers on those phones?
Click to expand...
Click to collapse
I've seen Chinese betas mentioned with Mate 9 MHA-AL00C00B203-log, B205-log and B206-log.. but these are beta builds and most likely dont resemble any public release build numbers... tho going off the current available update build numbers, seem to be on par.. would assume a final build in the 200 number range would be the new EMUI 5.1 features build (and like mentioned, probably still show 5.0 in about phone).
I don't get it. P10 and Honor V9/8 Pro are on EMUI 5.1 and with the same hardware (Kirin 960 CPU/SOC, etc.) as Mate 9 , but Mate 9 which is flagship device by price and by marketing materials/adds distributed by Huawei is not getting full EMUI 5.1, but just some of the features of it and stays on EMUI 5.0.
Where's the logic in that?
why does some random number matter to you?
If it has all the same features and benefits as 5.1, why would you care if its called 5.0. 5.1 or 69.99999???
wase4711 said:
why does some random number matter to you?
If it has all the same features and benefits as 5.1, why would you care if its called 5.0. 5.1 or 69.99999???
Click to expand...
Click to collapse
I don't talk about the number, I was reading that the difference is not only the number. I think that Huawei has stated that we will get SOME of the features of 5.1, not all of them.
EDIT:
Huawei statement from few post's back:
"Hi Krešimir, EMUI 5.1 will not be offered to devices that have EMUI 5.0, EMUI 4.1 or lower systems for now. Please rest assured that some of the new functions from EMUI 5.1 will be built into a debugged, featured-enhanced version of EMUI 5.0 that will be released after June 2017. Thank you for your understanding and patience. Stay tuned."
we'll just have to be patient and see what shows up..
ytgbg said:
I don't get it. P10 and Honor V9/8 Pro are on EMUI 5.1 and with the same hardware (Kirin 960 CPU/SOC, etc.) as Mate 9 , but Mate 9 which is flagship device by price and by marketing materials/adds distributed by Huawei is not getting full EMUI 5.1, but just some of the features of it and stays on EMUI 5.0.
Where's the logic in that?
Click to expand...
Click to collapse
Used to get the same problem with Samsung devices, the S models would come out with a specific BloatWhiz UI and then the Note model would come out a few months after with a newer BloatWhiz UI but the S models would not get an upgrade to that new UI version... rinse repeat for next years models... Same UI version would stick around, but you would get new Android version and Security patches until such time the next model of that Type would get released, then they'd normally hang you out to dry on new major android versions, but get some security patches...
From what I've read on beta stuff tho - we are getting functionality atleast, if not all of 5.1..
Leighm0 said:
Used to get the same problem with Samsung devices, the S models would come out with a specific BloatWhiz UI and then the Note model would come out a few months after with a newer BloatWhiz UI but the S models would not get an upgrade to that new UI version... rinse repeat for next years models... Same UI version would stick around, but you would get new Android version and Security patches until such time the next model of that Type would get released, then they'd normally hang you out to dry on new major android versions, but get some security patches...
From what I've read on beta stuff tho - we are getting functionality atleast, if not all of 5.1..
Click to expand...
Click to collapse
There you have it. This is exactly the problem in Android world. If you buy a device from major Android manufacturer, you can be pretty sure that the support will start to slow down when new flag ship device is launched.
2 years is really the maximum support time for Android devices, except for Google Pixel / Nexus devices.
I don't like Apple or the iOS devices but I have to admit that the support in iWorld is in much better shape than in Android world.
I hope this will be addressed in Google level.
Edit. And Huawei is one of the worst manufacturer in what comes to updates. Two updates in 6 months (even security fixes) happens only for new device launched. Then the support will be gradually ramped down and good luck for getting security updates.
sobelixtus said:
There you have it. This is exactly the problem in Android world. If you buy a device from major Android manufacturer, you can be pretty sure that the support will start to slow down when new flag ship device is launched.
2 years is really the maximum support time for Android devices, except for Google Pixel / Nexus devices.
I don't like Apple or the iOS devices but I have to admit that the support in iWorld is in much better shape than in Android world.
I hope this will be addressed in Google level.
Edit. And Huawei is one of the worst manufacturer in what comes to updates. Two updates in 6 months (even security fixes) happens only for new device launched. Then the support will be gradually ramped down and good luck for getting security updates.
Click to expand...
Click to collapse
Well.. it's really the manufacturer at fault and shouldn't really fall back on Google as they create the software and it's up to Samsung, Huawei, LG, etc to all support it on their devices so if they choose not to do any future updates then that's their choice.. you can't compare to iOS/Apple because their software is only built for their devices and no other manufacturers can make an iOS based device period, so to that degree you could compare it to the Nexus devices or Pixel which run the vanilla Android and get constant upgrades because that's devices that have no UI slapped on top of it and supported by Google and manufacturer hasn't got to make its own custom update with their UI etc
Leighm0 said:
Well.. it's really the manufacturer at fault and shouldn't really fall back on Google as they create the software and it's up to Samsung, Huawei, LG, etc to all support it on their devices so if they choose not to do any future updates then that's their choice.. you can't compare to iOS/Apple because their software is only built for their devices and no other manufacturers can make an iOS based device period, so to that degree you could compare it to the Nexus devices or Pixel which run the vanilla Android and get constant upgrades because that's devices that have no UI slapped on top of it and supported by Google and manufacturer hasn't got to make its own custom update with their UI etc
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Click to collapse
True but you got me wrong
I didn't blame Google for this situation but I hoped that Google would use its muscles to solve the situation.
It is really 3rd party manufacturers fault and they should improve the situation as well.
It's also very common to compare Samsung, LG and Huawei to Apple because they are all trying to sell to same customers.
It is true that Apple is making the HW and SW and that gives a huge lead in integration and updates. However, Google is also providing monthly security updates and it is 3rd party companies responsibility to publish those security updates for their products.
This is not happening currently, or it takes ages to have the update (Huawei)
Owning Google pixel or Nexus is clear advantage, but I would like to see that other manufacturers would concentrate more to serve existing customers.
Sorry for offtopic [emoji52]
sobelixtus said:
True but you got me wrong
I didn't blame Google for this situation but I hoped that Google would use its muscles to solve the situation.
It is really 3rd party manufacturers fault and they should improve the situation as well.
It's also very common to compare Samsung, LG and Huawei to Apple because they are all trying to sell to same customers.
It is true that Apple is making the HW and SW and that gives a huge lead in integration and updates. However, Google is also providing monthly security updates and it is 3rd party companies responsibility to publish those security updates for their products.
This is not happening currently, or it takes ages to have the update (Huawei)
Owning Google pixel or Nexus is clear advantage, but I would like to see that other manufacturers would concentrate more to serve existing customers.
Sorry for offtopic [emoji52]
Click to expand...
Click to collapse
Agreed 100% here.. but where I am sitting, I bought my Huawei Mate 9 Pro in Feb, and I know the device was actually out in December, but that aside, I have now managed to pull 2 OTA updates (first when I first turned on the phone at the store installed B139, second was B156 shortly after), and a 3rd is pending authentication (B181, just this weekend) - to me thats quite a few updates.. I don't recall getting 3 updates within first 3-4 months from Samsung when I had my Note 4 (I could be wrong here, but don't recall this amount of OTA from device launch... purchased it within a few weeks of release date, they stopped updating android when Note 5 landed, security updates kept coming tho). I'm more than happy with Huawei so far, and their efforts to release new updates to fix issues people are seeing - tbh I never had many issues and the ones I did have got fixed with the first 2 OTA's.
They do need to work on security fixes and Google should push them to get them out there... case in point - my Samsung Note Pro 12.2 has not had an update in months, and is still on Android 5.1.1, and of course Samsung will not even bother with any new builds, and probably won't get a security update for another 3 months... it's very disappointing that I spent over $1k on a tablet, which will not "officially" run Nougat, tho it probably doesnt need it the device runs perfectly fine as it is - tho we always want the latest and greatest..

Nokia 6 updates? What we know so far

Let me list what we know so far about updates and future plans of HMD Global for its Nokia 6:
1. Android O: Recently after a launch event in Indonesia, some YouTuber from Indonesia interviewed the executive "Mark Trundie" mentioned all of the existing Nokia Android phones (3,5,6 & 8) will get Android O before the End of 2017, to be specific in his words "before Christmas"
Reference: Android Authority and Indonesian YouTuber Channel
http://www.androidauthority.com/nokia-3-5-6-oreo-update
2. Bootloader Unlock: in a recent twitter conversation between NokiaPowerUser and Mikko Jaakkola, CTO of HMD , Mikko mentioned that HMD Global is willing to unlock bootloader if its devices, one at a time, and as Nokia 6 is the only cell which is currently available officially in USA it seems it will be the first followed by others.
Reference: NokiaPowerUser
https://nokiapoweruser.com/hmd-will...android-phones-one-device-time-nokia-android/
3. Android P: At a launch event in Philippines, the executive of HMD in a press Q&A event clearly stated that all of Nokia Android phones, even the Nokia 3 will get Android P next year as HMD Global aims to provide customers a device long lasting, Up-to-date and Secure providing 2 years of OS and Security patches Updates always in time.
Reference: https://www.androidcentral.com/hmd-promises-android-p-update-all-current-nokia-android-phones
And at 41:06 in this video: https://www.facebook.com/NokiaRevolution/videos/1418442958210370/
I will keep trying to keep you up-to-date with future news
Thank you
Thanks for collating all the info.
Haven't been too enamoured with how Nokia has begin their Android project so far. They're too vague with info unless pushed and haven't been as quick with the actual main updates as per their promise ie. No Oreo or 7.1.2 updates. They also haven't released any pc recovery tools for general customers or unlocked the bootloader for more technical minded ones.
Maybe their Dev teams are are still finding their feet and they'll be up to speed by next year.
jimmygumble said:
Thanks for collating all the info.
Haven't been too enamoured with how Nokia has begin their Android project so far. They're too vague with info unless pushed and haven't been as quick with the actual main updates as per their promise ie. No Oreo or 7.1.2 updates. They also haven't released any pc recovery tools for general customers or unlocked the bootloader for more technical minded ones.
Maybe their Dev teams are are still finding their feet and they'll be up to speed by next year.
Click to expand...
Click to collapse
You are Welcome bro.
As for PC tool, i may have some news which is not confirmed yet so will not disclose right now, but we are pretty sure that Nokia will come up with a tool whenever it plans to start unlocking the bootloaders of its devices, because we all know why we need unlocked bootloader and that also needs a proper PC tool to go stock again. Which is also a consideration to Nokia.
For updates, as per me, i will be ok if we jump straight to Oreo instead of 7.1.2.
Its actually the os update which we care the most, right? As per their constant promise, if we consider they will release Oreo before Christmas then we have to see what happens in next 80 days.
Nokia 6 has been seen on GFXBench with Android 7.1.2, which means testing is underway.
It is reported that Android 7.1.2 Nougat enhances notification stability, improves fingerprint swipe performance, and gives alert on battery usage alerts among other features.
Source: NokiaPowerUser
Good to know they're testing 7.1.2 . The 7.1.2 uodate was a decent update when lineage incorporated it if I'm remembering that right. Performance did improve with it on the old phone I had. Not that this phone is slow. Despite all the criticism from spec readers about the processor I'm really happy with how smooth it runs. The 6 is an excellent phone
Nobody's mentioned the touch latency with any of these Nokia's. The Nokia 6 touchscreen has a pretty good touch latency response. It's one of the better Android phones I've used. Not like the Nokia 5 though. It's touch response was noticeably bad. Just thought I'd mention that for no reason! No reviews said anything this.
Aside, hopefully the Dev side of the phone speeds up soon.
Any word on official Oreo?
apotekar said:
Any word on official Oreo?
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Oreo Beta is here so I guess the official release is coming soon™.
Post#1 updated with latest news.
News update Dec,22 2017.
Oreo beta is now available (in Pakistan) to all users who have updated the December patch whether manually or officially.
crystal_ball said:
Oreo Beta is here so I guess the official release is coming soon™.
Click to expand...
Click to collapse
Try the oreo right now
Goto this thread https://forum.xda-developers.com/nokia-6/how-to/guide-oreo-follow-steps-t3723776
Press thanks if u find this useful
sltushar said:
Try the oreo right now
Goto this thread https://forum.xda-developers.com/nokia-6/how-to/guide-oreo-follow-steps-t3723776
Press thanks if u find this useful
Click to expand...
Click to collapse
I know there's a beta; in fact I'm on it already. Apotekar asked about the official version and as far as I know the exact date hasn't been confirmed it, but I'm sure it's coming soon.
Thats right, i was asking about official Oreo. I dont have the nerves to deal with betas I know its probably coming soon, i was just wondering if anyone knew something new. Thanks to everyone who replied.
Today Android Oreo roll out.( Official built)
for what models
as I read, it is for TA 1000 and 1003 version
rajived said:
Today Android Oreo roll out.( Official built)
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When will be pie rolling out to Nokia 6 ??
kheemu05 said:
When will be pie rolling out to Nokia 6 ??
Click to expand...
Click to collapse
No idea

Will the Honor 8 receive anymore further updates?

I just bought an honor 8 and I read somewhere that it now will no longer be receiving any further updates and no upgrade to Oreo. Is this by chance 100 percent correct? Amy info on this would be greatly appreciated. If it will not be receiving any further updates from Honor then I may return it. I just am not sure what's true on this. Thanks for the help on this.
This is not true. Huawei has not officially confirmed or refuted anything. But I would personally prefer Honor 9 at this time, the price is not so much higher than Honor 8.
Yeah but I personally don't think we will ever see the Honor 9 in the US. My prediction is that we will get the Honor 8 Pro here in December before Christmas. Just a gut feeling as the Honor 8 name is already so widely known here that it just makes sense that they will feed off the Honor 8 name and release the pro model of next here. I just wonder about the current honor 8 and if it will in fact get more updates.
It Will receive further updates
SALENTINVM said:
It Will receive further updates
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That's good to know. How do you know this for sure though. It's that a definite? There is another thread that talks about the honor will now no longer be receiving updates. Was curious how you knew for sure?
Atm i'm running the B394 rom and on Firmware finder there are already B350, B351 and B135 Roma (all beta) so an update is coming soon.
SALENTINVM said:
Atm i'm running the B394 rom and on Firmware finder there are already B350, B351 and B135 Roma (all beta) so an update is coming soon.
Click to expand...
Click to collapse
That's really good to hear. I'm glad to know that. I thought it was the end for the honor 8 to be honest.
Seems like after doing a lot of research on various forums the majority of people say the honor 8 will definitely keep receiving updates for a while to come. That's a very good thing bc I just bought my third honor 8 and this time I plan to keep it long term. I typically go through a lot of phones testing out new gear. I finally decided that the honor 8 is my all time favorite phone which I do not consider EMUI to be Android at all. In fact it's nothing like Android. It's so unique and different I've said many times in the past that EMUI could easily be branded and marketed as a third major mobile software choice in the industry. I believe since they could not be connected to IOS they were forced to be thrown in with Android but it's nothing remotely like pure android at all or what so ever. In fact I find EMUI to be as smooth interface wise as apple IOS where most Android interface with skins are rather choppy and sticky. Not EMUI as it's butter smooth and very fluid. Huawei Honor has definitely created a unique hybrid software that it cannot be compared to anything at all. It's in a league of its own and as soon as they officially entered the US market full blown watch how fast they over take Samsung for the top spot. The interface of the software is a joy to use. Zero lag at all. It's as fluid as IOS so there is no doubt it will fast become the most popular in the Android world if they don't decide to Branch out and brand their own software to be labeled as the third major software choice within the mobile industry. I can't wait until they enter the US market and I believe within two to three years they will be equal too or above Samsung for the top spot world wide. It'll be interesting to watch take place. As long as they stay true to their core roots in terms of pricing with high end budget phones such as the honor 8 and leave the Huawei side as their premium flagship phones there is no way they won't over take Samsung. Huawei honor is deep with their variety of offerings with the likes for example the honor 8 which is a very affordable phone but it indeed has flagship specs and a awesome camera. I hope their next US release for honor is the honor 8 pro. It has a 5.7 inch display and would be a great media phone for movies and YouTube and such. I'd love to have one to rotate out with my honor 8. The reason I believe the honor 8 pro will be their next US honor release is bc the honor 8 is already widely known in the US so it makes sense for them to keep feeding off the honor 8 name and release the pro model next.
Why will Honor 8 not get the Oreo update? It's last year Honor's flagship, every flagship gain two next androids versions at least...
Just what I had been reading on other forums and here lead me to that. I now think it will. I excited to know this now.
I don't know if we will get Oreo. However, in regards to general updates, my FRD-L14 just received the B389 update today. I think it mainly just updates security to the Oct 5th patch, at least it is an update.
Procrustinator said:
I don't know if we will get Oreo. However, in regards to general updates, my FRD-L14 just received the B389 update today. I think it mainly just updates security to the Oct 5th patch, at least it is an update.
Click to expand...
Click to collapse
I sure hope we get Oreo. Technically we should and I really think it would be a bad business decision on Huawei honors part not to give the honor 8 oreo due to how close it is before they enter the US market full blown and officially. They don't want to enter this market on a bad note. Plus this is honors flagship phone for the US. They would loose a ton of US customer support if they choose not to update this phone to Oreo. They didn't climb up to number two in the world based off of bad decisions for their customers so I think we will get it but it will be very late to the party getting it.

Asus and Zenfone 6 commitment to future Android versions

I've read online that the Zenfone 6 will get Android Q and R. Can anyone point me at anything official from Asus to verify this?
fingery said:
I've read online that the Zenfone 6 will get Android Q and R. Can anyone point me at anything official from Asus to verify this?
Click to expand...
Click to collapse
Watch the announcement event on YouTube. Should be in there. However it's not uncommon for promises of updates to be broken. Just saying since you seem to be looking for some kind of official confirmation instead of all the media coverage relaying what Asus has said on the matter.
fingery said:
I've read online that the Zenfone 6 will get Android Q and R. Can anyone point me at anything official from Asus to verify this?
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Here you go:
https://youtu.be/VBk8c1oHUcA?t=3468
Trixanity said:
However it's not uncommon for promises of updates to be broken.
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Quoting this for emphasis. Manufacturers have been lying about updates for years.
Any manufacturers promise of long-term support needs to be taken with a tablespoon of salt. They make money selling phones.....they get squat for pushing updates to those phones....In a while they'll get bankrupt unless they sell more. Simple market dynamics 101.
Quite frankly...I believe that the version of Android that was built into the phone is usually the best. Maybe not the best version of Android per-se...but the best for the hardware. So many times I read about people who beg for a new version for their phones only to complain later that the update sucks, and is full of bugs. So I can appreciate if they push Q but as for R...welllllll, that may be just a little too much.
jaseman said:
Quite frankly...I believe that the version of Android that was built into the phone is usually the best. Maybe not the best version of Android per-se...but the best for the hardware.
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That's very true for fat custom skins which deeply changes stock Android look and feel as well as adds new features. Like Samsung' former TouchWiz.
OT: I am using for nearly two years Xiaomi Mi A1 with Android One. It started with Android Nougat 7.1.2, then we were updated to Oreo 8.0, 8.1 and for half an year we have Pie 9. With every Android major version and with every monthly security update the phone is better and better, they steadily eliminate bugs and even add new features which were missing at start (like FM radio app, VoLTE support, etc). I am very happy with it. But despite this there are always users who are not satisfied for example because they have not done their homework about Mi A1 and they say that slim stock Android is worse for them than fat MIUI.

EVR-L29 (international version) EMUI 11 stuck in 11.0.0.140

Hi,
Huawei keeps updating our Mate 20X, to our satisfaction I would say since it's just such a good phone...
Per some sites, Huawei released some weeks back Android May 2021 security update. And before March Security update...
Huawei Mate 20 devices (EMUI 11) starts getting May 2021 security update [Global]
Huawei is delivering a new software update for one of the popular smartphone lineups around the world, the Huawei Mate 20. This previous-gen flagship lineup has a separate fan base and satisfying its users with its camera and hardware performance. Due to its popularity and core configuration...
www.huaweicentral.com
The issue is that my phone seems to have stopped receiving OTA updates and I'm stuck on 11.0.0.140 which has January 2021 Security update.
I live in Portugal and I've reach out to Huawei here about this. Their feedback is that my phone is up-to-date, contrary to those articles.
Anyone else having this issue? If you've received recent OTA updates, can you please comment with the version and country where you live?
Thanks.
I called Huawei support today. They confirmed we will not be getting any more security patches beyond Jan 2021. This phone isn't even 3 years old yet. My wife's Oneplus 6 is bang up to date. The Mate 20X was the last Huawei I'll ever buy.
Yes, same feedback I got from Huawei in Portugal.
What's strange is that in some countries or perhaps just to the other Mate 20 models, Huawei is still releasing updates -- not considering the Mate 20X 5G which should still be in Huawei's monthly security update cycle.
Anyway, the page of the link above, shows what seems to be a Mate 20 (model ?), receiving EMUI 11.0.0.158 and a previous article from Huawei Central, shows one in Germany receiving update .150.
My interest here is mainly the Android security updates. Except from this, my phone is working fine...
as per usual, such updates are rolled out in vastly different time frames for different regions (china, asia, europe, global, middle east, etc.) and also phone types (i.e. the linked article ONLY mentions Mate 20 and Mate 20 Pro, but NOT the Mate 20 X). so no choice but to be patient and share info here whenever we have smth new
im on a chinese EVR-AL00 with Mar-2021 security patch, emui version 11.0.0.139.
edit: ok....LOL, so after posting this i got curious and checked update status in settings, nothing there. so i went into the my huawei app, selected china as region, went into the support section and updates, checked there: bam, update available to 11.0.0.155! changelog: nothing exciting, just improves system stability in certain situations. installed update (no change of security patch btw, still march), checked again in my huawei app aaaand: update available again! this time to harmony OS 2.0.0.165!
however, im not proceeding with that one, im skeptical of that half baked try by huawei to "fake" a new OS (fake because its still based on android 10, imagine that...) and rather stick to emui for now...
besides, im actually planning to roll back to emui 9 in a few months, unlock bootloader and try my luck with GSI roms to upgrade to android 11 or even 12 ^^ could be exciting if it works, havent found anyone yet trying it on a 20 x...
Actually, the experience with Harmony OS so far is excellent. Everything works just great, no problems with any app, excellent battery life...
Plus, the version 2.0.0.165 is on July 1st security patch...
This thread scared me into start looking to replace my Global 20X. A couple of days later I got 11.0.0.155 with July security patches, nice!
Mongroovy said:
This thread scared me into start looking to replace my Global 20X. A couple of days later I got 11.0.0.155 with July security patches, nice!
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Click to collapse
Iwas looking around too, but still can't find anything to replace it with. If they can maintain this phone, i could happliy go another yea or two? 155 just dropped for me too. So far the screen sharing feature with Huawei laptops in broken, and battery life has taken a hit. How is battery for you?
EvzenP said:
Actually, the experience with Harmony OS so far is excellent. Everything works just great, no problems with any app, excellent battery life...
Plus, the version 2.0.0.165 is on July 1st security patch...
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Click to collapse
How are you getting on with out Google apps? maybe you found a work around?
mwatson said:
Iwas looking around too, but still can't find anything to replace it with. If they can maintain this phone, i could happliy go another yea or two? 155 just dropped for me too. So far the screen sharing feature with Huawei laptops in broken, and battery life has taken a hit. How is battery for you?
Click to expand...
Click to collapse
Haven't noticed worse battery life but I didn't really keep track of how many hours I got before. I never used the screen sharing feature.
The phone that I found that is somewhat close to the 20X is the Infinix Note 10 Pro NFC. I am a little tempted to get one of those from Aliexpress just to try it out and resell it if I decide to stay with my 20X
Mongroovy said:
Haven't noticed worse battery life but I didn't really keep track of how many hours I got before. I never used the screen sharing feature.
The phone that I found that is somewhat close to the 20X is the Infinix Note 10 Pro NFC. I am a little tempted to get one of those from Aliexpress just to try it out and resell it if I decide to stay with my 20X
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Click to collapse
Looks ok? can't imagine you'd get many security updates. Prob better of with the 20X if thats important. As much as i dislike Samsung, the A52 5G can't be ignored at £409 The promise 3 years of Android upgrades and 4 years of security patches for just over £400!
Mongroovy said:
Haven't noticed worse battery life but I didn't really keep track of how many hours I got before. I never used the screen sharing feature.
The phone that I found that is somewhat close to the 20X is the Infinix Note 10 Pro NFC. I am a little tempted to get one of those from Aliexpress just to try it out and resell it if I decide to stay with my 20X
Click to expand...
Click to collapse
just watched some vids on note 10 pro. Looks pretty good. worth a punt at that price!
mwatson said:
How are you getting on with out Google apps? maybe you found a work around?
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???
Mate 20 X was released BEFORE the embargo, so it has always had Google apps, and still has on Harmony OS...
EvzenP said:
???
Mate 20 X was released BEFORE the embargo, so it has always had Google Apps, and still has on Harmony OS...
Click to expand...
Click to collapse
ahh i didn't know it still had Google Apps. Would you recommend moving over to Harmony? Just re-read your post. you do recommend. How did you upgrade? Do you have China model?
Yes, after reading through the Russian forum on 4PDA carefully I deliberately bought the China version. It was very good decision.
Is there a way to get harmony os on EVR L29 GLOBAL VERSION MATE 20X

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