usa snapdragon s10e headphones audio disconnects - Samsung Galaxy S10e Questions & Answers

About 2-3 weeks ago i connected my BT headphones trying to listen to mp3 files on my phone. After about 1 minute audio stopped. I tried a different pair. Same thing. Tried a third pair, same problem. Same with wired headphones. I tried stopping restarting BT, restarting phone. Nothing worked. I found a video how to fix BT in s10 but in my case it's the same with wired. I tried different mp3 files. Nothing works. Doesn't matter if i use VLC or file manager integrated audio player. I may be wrong but i think it started around the time of the second update. Anything can be done about it?
UPDATE: found solution in case others have same problem with media files when using headphones. For some strange reason it happened only when i used headphones. I guess it had to do with battery optimization when screen is turned off. Link is for s10+ but worked for my s10e.
https://us.community.samsung.com/t5...hen-screen-is-off-Galaxy-S10-Plus/td-p/515261

Thanks for the update!

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[Q] Sensation XE: Bluetooth headphone problem.

I am hoping somebody would help solve my problem. I have a Calypso SP bluetooth headphone. My phone shows it's connected to the device but the sound from music player still come out from the main speaker.When i got the sound to the headphone, there's this crackling sound coming out. I have tried pairing and unpairing the device a few times, but the results are still the same. It doesn't have any problem when paired with my galaxy s.
same problem here i would also like to know if there is a fix.
What ROM are you using?
IGNORE - misread your question, sorry. Many people experience poor A2DP audio quality on the Sensation. Some headsets seem to sound okay, others don't, even though they may be fine when used with other devices. Search and you'll find some info in various threads. More recent ROMs have solved or reduced the problem for some people.
Just a quick check, are you paired to your device for both phone and media audio?
To check, if you're using Gingerbread, go into Bluetooth Settings (settings/wireless and networks), then press and hold on the device you are connected to and select 'options' in the menu that pops up. This will take you to another menu where you can check which features you are connected to. Sometimes mine only connects to 'phone audio' on my headset and I have to re-enable media audio.
Thanks for the reply. My phone is on stock firmware. This problem only happened recently. Before this i never encounter this problem. I found another problem where the volume control doesn't work when I'm using bluetooth. The same problem also occurs when i use the original earphone where the volume control detects bluetooth device even when it's not paired. I tried resetting my phone earlier and the problem is still there. Maybe i'll take it to the service center and have it fixed.
Fixed, with some sacrifice..
After fiddling around the whole night, i tried to do the restore factory setting from the recovery mode. Somehow it fixed the problem. So it might be some software or an app bug that caused the problem. Now to do a some serious apps downloading and setup.

bluetooth no call audio pixel

I used to be able to hear calls and media whilst connected to bluetooth in my car. one day it just stopped working. media still works but when i make a call or receive one, there's no audio. calls ,audio, and contacts are all checked in bluetooth settings. i've forgotten devices, rebooted, reconnecting, and nothing helps.
bluetooth connects to everything fine, but no call sound over any accessory i try. got a new car and it won't work in there either. i'm on android 7.1.2 .
searched all over and plenty of people are having these issues but none of the posts i've read solve my problem. any help would be appreciated
Hey hey, I have a 128GB pixel with the same issue. I actually opened a case with Google support today about it. about 3 months back, only phone audio stopped working in my car. I was hoping the 8.0 update would fix it but it did not. I have a 2017 Honda Civic LX. I tried everything on my phone - even factory reset. Media audio works, I can play Spotify just fine but when i get a call, I can not hear the other person and they cannot hear me. The phone indicates it is connected via bluethooth... I'll try to update this post with what they find.
marc.ientilucci said:
Hey hey, I have a 128GB pixel with the same issue. I actually opened a case with Google support today about it. about 3 months back, only phone audio stopped working in my car. I was hoping the 8.0 update would fix it but it did not. I have a 2017 Honda Civic LX. I tried everything on my phone - even factory reset. Media audio works, I can play Spotify just fine but when i get a call, I can not hear the other person and they cannot hear me. The phone indicates it is connected via bluethooth... I'll try to update this post with what they find.
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Click to collapse
128G pixel here. This happens with every Bluetooth device I connect it to. 2 car stereos, 2 speakers, and a headset. All worked fine and suddenly one day... Didn't. I was hoping O Would fix it with all the Bluetooth bug fixes and changes they implemented.
Sent from my Pixel using Tapatalk
Darn, so the issue is a bit different. Mine works fine on a couple of other speakers I have.
Did anyone ever solve this? I've got the same issue, but it effects *all* my Bluetooth devices, but only when I am switched to my secondary user profile.
I've reset the phone app but no dice.
My phone will say it is connected to the Bluetooth device for the phone call. If I switch to speaker or phone and then back to Bluetooth, it works. Anyone else have similar?
wormbo said:
Did anyone ever solve this? I've got the same issue, but it effects *all* my Bluetooth devices, but only when I am switched to my secondary user profile.
I've reset the phone app but no dice.
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Click to collapse
Hi!
After hours of Googling you are the first I found who has the same error.
I have a Lenovo TAB4 8+, my kid wants to use Zoom and his Bluetooth headset but only the speaker and mic on the tablet works. I tried fresh install, without luck:
There are 4 type of users:
- Owner (primary - this is the only profile which works for calls on bluetooth headset)
- Standard Users (secondary - bt headset only supports listening: Spotify etc..)
- Child (bt headset only supports listening: Spotify etc..)
- Guest
The bluetooth headset is working with other devices, but not with this one. Unfortunately I have no other android device which supports multi-user.
Moreover, there was an hour when bt call worked from secondary user, but couldn't find out what is the problem.
Can anybody help me on this?
Best regards,
Karoly

Bluetooth no sound when streaming audio?

I have to use my old nexus 5 and I am having Bluetooth issues that I don't remember. It pairs and works but the next time a connection is made there is no audio. If I power cycle the phone it seems to work.
Any cures for this? I searched but have found nothing that I can see. Phone is on 6.0.1

[HELP] DAC stopped working with phone

Got a call while playing music through Poweramp with a Tempotec Sonata HD Pro DAC attached to my Samsung Galaxy S9+. The music paused as it normally does when i answered the call but when i got off the call my DAC would no longer work with my phone, be it in Poweramp, Youtube, or anything that plays audio. Within Poweramp I recently disabled the "pause in call" setting after this event occured which didnt change anything. Within PowerAmp I tried enabling "Force Speaker Off" which didnt work either. In PowerAmp I disabled ducking as well.
After exploring my developer options i found that, without me enabling it myself, "Disable USB Audio Routing" had been enabled on its own. I disabled it, and it worked for a couple minutes. Attempting to verify the fix was bulletproof/absolute i unplugged the DAC from my phone and reinserted it at which point again it stopped being able to play. "Disable USB Audio Routing" did not re-enable by itself again and remains disabled yet i still cant get the DAC to work with the entirety of my phone. I tested the DAC on another phone and it works fine. I have a second DAC that also works on the other phone with no issue, but not the one im having issues with.
I cleared the cache of various apps such as Poweramp, the system app "usbsettings", and even cleared the data of the system app "usbsettings" after seeing a post by someone on a different site with a semi-similar issue saying that it might work but that didn't work for me. Audio only plays through speakers and the 3.5mm port. Please help me!!! Does anyone know what i can do to fix this? Any suggestions are greatly appreciated.
PS. I've had this issue in the past( as in the DAC not being playable after a phone call) but it was usually immediately fixed by plugging my phone into a charger or restarting the phone but now neither of those seem to be working as a current solution.

Question BT audio trouble?

Anyone else finding that the Bluetooth audio can be a bit hit and miss, the audio has just fully cut out on me, but it displays as if it's still connected and playing via the headphones. I had no audio through either headphones, switching BT off and on, and rebooting headsets didn't solve it. Rebooting the phone brought the audio back, phew!
Out of the two headsets I have, My cheap Sony WI-C310's seem to work better, Using my jabra halo smart headset, it doesn't seem to connect media audio if it's also allowed to handle calls. I have to toggle calls off and just media to use Spotify with the headset (this could just be that headset being weird, think it got discontinued for not being great)
Anyone else having BT audio issues?
I've got a Huawei smart band 6 connected at the same time if that's a factor, it wasn't a problem on my original Nord though.
I have been facing the same issue for a while now, it's pretty random. There are times where it works perfectly and other times it either doesn't connect at all, or has a very weird delay, where it's fine in the beginning of say a video and gets a delay mid way through it. There are times where it only connects to one earphone, just issues all around. Also am using the oneplus buds z2, so honestly would expect it to work flawlessly with a oneplus device. The earphones work fine with other devices.
I've been getting random drop outs.
Both with connectivity with my car infotainment system and my cycle computer.
When I had my OP7Pro, never experienced anything of the sort when connected to these two same devices.
I've also tried enabling Bluetooth Gabeldorsche in the developer settings, and that didn't make a difference.
Will try changing the Bluetooth AVRCP version to see if that improves anything (currently set to the default of 1.5).
Has anyone else played with those settings and tested the impact?
Tested with 3-4 Bluetooth devices and no drop outs.
I notice that when I put the device in aereo mode the Bluetooth remain active, but in the latest days this problem doesn't happen anymore, maybe was a bug of the first fw, and after last update they have fixed?

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