Related
Hi,
To be clear: Internet is not the app, not over Wifi but over 4G/3G/H etc..
I got my sensation 3 days now and there seems to be a issue with the internet connection.
Mine keeps requesting data but it doesnt get any data back.
Apps like internet browser sometimes work and sometimes they dont (loading google), the weather app says there is no internet connection and manage to sometimes get the actual weather.
I tried restarting it serval times but no success..
Internet does work on my HTC Hero.
Edit:
Found the problem, had to enable data roaming..
Odd thing that it works sometimes without roaming tho..
4G internet issues
I am having the same problem with my internet, though enabling data roaming did not correct my problem. Internet and web based apps work fine over WIFI, but will randomly work over 4G. Is anyone else having a similar issue?
palehose80 said:
I am having the same problem with my internet, though enabling data roaming did not correct my problem. Internet and web based apps work fine over WIFI, but will randomly work over 4G. Is anyone else having a similar issue?
Click to expand...
Click to collapse
I get a severe lag now and then when connected to 4G - seems to take a while for the connection to initiate. I've tried the "fix" posted in another thread, but that only seemed to resolve the issue temporarily.
It seems like location may have something to do with it as well. The tower closest to my home is where I experience the most issues. Though my G2X or my fiance's vibrant work without any issues.
palehose80 said:
It seems like location may have something to do with it as well. The tower closest to my home is where I experience the most issues. Though my G2X or my fiance's vibrant work without any issues.
Click to expand...
Click to collapse
That could contribute to my issue. I seem to live near a cell dead zone.
Theres a few threads open on this issue. There doesnt seem to be a permanent fix yet, but it is extremely annoying.
Same here, my connection would send data but winter recieve sometimes. Kinda annoying. Hopefully, htc addresses this problem soon.
Sent from my HTC Sensation 4G using XDA Premium App
Same issue - across multiple handsets
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Apollo-2 said:
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Click to expand...
Click to collapse
I am having the same issue, and have gone through the same steps. New Sensation (exchnaged mine twice now) followed by new SIM, tried the *fix* posted, turned on data roaming, and still nothing. I have talked to Tmo several times, and they are supposed to be checking the towers in my area, an engineer is supposed to contact me in up to 72 hours. The Evo 3D comes out before my 14 day return period, so I may just jump ship if this problem persists. Hoping to find a fix though, as this phone is amazing when it's on Wifi
My infuse does not connect / detect ATT's data network since yesterday. It was working fine till day before yesterday on my way home. Once i reached home I switched to my home wireless. Then yesterday morning when i left for work my phone did not connect to the data network. I no see the HSPA / data network icon on the bar at the top. I called ATT this morning and they could not figure out any problem. They said they have opened a ticket and will get back to me by tomorrow. Wanted to see if anyone else has the same problem? Should i try a factory reset? If so can someone tell me a safe way to do it so that i do not loose any data from my phone? I am currently not rooted and have only installed apps from the android marketplace and I did install the upgrade from ATT that has been pushed out since last week. Thank you for reading my post.
I have data issues with the Infuse as well. At&t had me get new sim cards, factory reset and finally switch the phone....on my second Infuse, same issue. At&t told me it might be a bad batch of phones because the network is fine and there doesn't seem to be any known issues with the Infuse phones.
My data issues occur randomly. It shows me having 3-5 bars, but the browser won't load any sites and some apps give me network connection errors.
thanks for the reply lost2030. I did a factory reset on my phone and the data network is working atleast as of now, will have to wait and watch. Also I just have a feeling my GPS may be working better too..but too early to say i guess.
cipher20 said:
thanks for the reply lost230. I did a factory reset on my phone and the data network is working atleast as of now, will have to wait and watch. Also I just have a feeling my GPS may be working better too..but too early to say i guess.
Click to expand...
Click to collapse
The GPS on my second Infuse is not as great as my previous and I've had 2 random freezes that only get fixed by removing the battery I'm just gonna return this phone before my 30 days and probably get it again in the future.
lost2030 said:
The GPS on my second Infuse is not as great as my previous and I've had 2 random freezes that only get fixed by removing the battery I'm just gonna return this phone before my 30 days and probably get it again in the future.
Click to expand...
Click to collapse
if the phone freezes hold the 3 button combo for 5-10 seconds. it should reset.
I cant connect to the att servers as well. it says im up to date and to check in 24 hours and 24 minutes. (still not updated). the power button on my phone sometimes feels sticky when i press it in which kinda feels annoying. would this be worth the 60$ exchange fee?
FYI ATT is doing a major systems upgrade June 8-12 so there may be regional data outages, call, and SMS issues during this time.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
bella92108 said:
FYI ATT is doing a major systems upgrade June 8-12 so there may be regional data outages, call, and SMS issues during this time
Click to expand...
Click to collapse
Source, please.
tankmorph said:
Source, please.
Click to expand...
Click to collapse
Store manager in SF told me when I was in the store this morning. I've been having text issues where they come in several at a time this week. Its not the most official source but I don't have any real reason to doubt it. Hehe.
bella92108 said:
Store manager in SF told me when I was in the store this morning. I've been having text issues where they come in several at a time this week. Its not the most official source but I don't have any real reason to doubt it. Hehe.
Click to expand...
Click to collapse
Cool. Just curious.
cipher20, I too had the missing "H" data symbol a couple days ago. I called customer service, and she had me power down my phone. After a minute, she said power it back up and there it was. i asked her what she did and all she said was "magic". i know i'm a complete noob, but, really ?!?!? anyways, it's back, and i did NOT pull the battery, factory reset or 3 button combo. sorry, not very helpful but that's what happened to me. oh, and i have not been able to connect to at&ts servers for that little software upgrade thats been out for a week. ever. not once.
SkySoldier said:
cipher20, I too had the missing "H" data symbol a couple days ago. I called customer service, and she had me power down my phone. After a minute, she said power it back up and there it was. i asked her what she did and all she said was "magic". i know i'm a complete noob, but, really ?!?!? anyways, it's back, and i did NOT pull the battery, factory reset or 3 button combo. sorry, not very helpful but that's what happened to me. oh, and i have not been able to connect to at&ts servers for that little software upgrade thats been out for a week. ever. not once.
Click to expand...
Click to collapse
Thanks for the info SkySoldier. I had tried some similar rebooting etc before calling them and it did not work. Then I was with the tech support over the phone for about 1 hour and they too tried several things but nothing worked, asked me to remove the battery and sim card while they try to flush the network, they also reregistered my data plan but it did not work and they just opened a ticket for it. So i finally decided to do a reset. I am glad it works now.
For the ATT update i had received an error the first time round but the second time i tried (the next day) it connected and I was able to update. This was last saturday.
BTW i was supposed to receive a call back by now from ATT regarding a resolution for this but have not yet heard back.
bella92108 said:
Store manager in SF told me when I was in the store this morning. I've been having text issues where they come in several at a time this week. Its not the most official source but I don't have any real reason to doubt it. Hehe.
Click to expand...
Click to collapse
Yesterday on the phone the tech support person told me since I am the only 1 yet with this problem in my area they will not consider it a data outage issue but an isolated issue. If they receive more complains from my region they will consider it a data outage issue. So seems there is a disconnect among the ATT staff
Hi all, woke up this morning to find some strange network errors when using the mobile data network (AT&T).
Error: 502 Bad Gateway on certain sites and apps.
Not working: ESPN, XDA, Speedtest.net, Yahoo, Gamefly, Crackle, Pandora, TuneIn Radio Pro, Flixster.
Working: All google sites and apps, Netflix, Soundhound, Kindle, Nook, Groupon, Urbanspoon, Amazon Appstore, Comixology, Draw Something, Flipboard, Instagram, WhatsApp, Skype, Zinio.
Have not tested all on Wifi, but ESPN and XDA did work at home this morning.
So, can anyone test any of these sites and report back? I wonder if it is a local ATT network thing or something more widespread. I doubt it's a problem with the websites.
The only thing I did this morning was flash V2 of Scott's extended quick settings. On the off chance that caused the error, I flashed back CleanRom 2.1, but the errors remained. Every site was working perfectly yesterday.
Thanks
I have the same problems, my data doesn't work at times and wifi drops like crazy, this is annoying
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
thcue said:
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
Click to expand...
Click to collapse
I am at the workplace, so I cannot for another few hours at least.
Just tested ESPN.com on a co-workers iPhone. Took forever and a half to load, but no 502 error (tried on my phone 5 feet away and still no-go). Will try some others.
In any case, I am going to pass by an ATT store on my break and ask around if the problem persists.
dozer3677 said:
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
Click to expand...
Click to collapse
I am having the exact same problem, it started this morning... iphone 4S on at&t 3G.
mine are all back up and working properly, I can browse xda on my phone again
bloodrain954 said:
mine are all back up and working properly, I can browse xda on my phone again
Click to expand...
Click to collapse
Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
dozer3677 said:
Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
Click to expand...
Click to collapse
out of curiosity, are you in south florida?
bloodrain954 said:
out of curiosity, are you in south florida?
Click to expand...
Click to collapse
Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
Network issues but different
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
Update- Working for me now too. Funny enough, I had to go to the ATT store to handle some account stuff, and when I mention to the staff member the little issue I was having in the morning, my test page loads up perfectly fine .
Still find it very odd that the error was selective about which websites were accessible.
bspilner said:
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
Click to expand...
Click to collapse
I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
Artood2s said:
I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
Click to expand...
Click to collapse
Yeah I kinda figured, I just purchased on 17th and am coming from and Inspire 4g, rooted running ARHD 7.X.X. I never had the issue with that phone but it wasn't "4g" nor was it the same radio. I was just checking if someone had the same issue and had another solution. Maybe a new, Im still running 1.73....
Much thanks man.
The One S got a connectivity fix today, hopefully we'll receive one soon as well
dozer3677 said:
Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
Click to expand...
Click to collapse
Wow small world, Willow Grove is about 5 minutes from me too.
I wonder if constantly having LTE on is causing problems, maybe it gets stuck trying to acquire a signal
I think AT&T may have had internal network issues, I was having pretty severe connectivity problems on mobile data for a while on my Inspire today, cleared up by lunchtime though.
Had the same network errors this morning. I'm actually traveling in south Florida and it cleared up by around noonish today. Weird
Sent from my HTC One X using XDA
Hey guys.....
I have an issue with a phone that maybe you all can help with.
This is my second phone doing the same thing the last one was doing.
(yes I've searched)
So occasionally while connected to wifi I dont receive any calls, texts, or emails until I pick up and use my phone for something.
Just now when I picked up my phone to check the weather at 6:30pm and I got 4 text messages, 1 VM and 2 emails all ranging back to around the last time I used my phone. (5:45ish)
This is really irritating as I have missed some important calls lately and it really pisses off my wife...lol...she assumes I'm gaming and ignoring her.
I remember reading somewhere that this phone has issues with going to sleep and Smart Sync.
Specs:
ATT
HTC One XL
ViperXL 2.4.1 (it does this on the stock rom as well)
ViperXL kernel
Thanks for any and all help!!!
I seem to have had similar issues except it was doing it off WiFi. They way I started noticing it was I set my weather to update every hour and I would find it would be 4 hours ago last udate. I also noticed texts coming out of order and calls going to vmail without ringing. I played around flashing different radios ,roms and even changed sim card multiple times. I came to the obvious conclusion that it was actually att issue. I live in a rural area where I get H+ but no LTE. I suspect that the tower cell fills up then puts active calls and data priority. I had atrix before my hox and it did same thing. Its really annoying. So I find myself rebooting phone and it solves issue at least for couple hours.
Sent from my HTC One XL using xda premium
theinfamousdrew said:
Hey guys.....
I have an issue with a phone that maybe you all can help with.
This is my second phone doing the same thing the last one was doing.
(yes I've searched)
So occasionally while connected to wifi I dont receive any calls, texts, or emails until I pick up and use my phone for something.
Just now when I picked up my phone to check the weather at 6:30pm and I got 4 text messages, 1 VM and 2 emails all ranging back to around the last time I used my phone. (5:45ish)
This is really irritating as I have missed some important calls lately and it really pisses off my wife...lol...she assumes I'm gaming and ignoring her.
I remember reading somewhere that this phone has issues with going to sleep and Smart Sync.
Specs:
ATT
HTC One XL
ViperXL 2.4.1 (it does this on the stock rom as well)
ViperXL kernel
Thanks for any and all help!!!
Click to expand...
Click to collapse
Im having the same issues. Started a thread about a month ago. Im on my second phone as well. Had AT&T reset something on their end, did an RUU, factory reset, wiped caches and data...nothing. I really believe it's an AT&T issue.
yungskeeme said:
Im having the same issues. Started a thread about a month ago. Im on my second phone as well. Had AT&T reset something on their end, did an RUU, factory reset, wiped caches and data...nothing. I really believe it's an AT&T issue.
Click to expand...
Click to collapse
I don't think it's an issue with Att.
I just got a the email for this, it is an hour and a half late. I am connected to Wi-Fi and my phone is set to "smart sync".
If this was an ATT issue then why didn't I get my email?
The phone receiving emails while on Wi-Fi has nothing to do with ATT.
theinfamousdrew said:
I don't think it's an issue with Att.
I just got a the email for this, it is an hour and a half late. I am connected to Wi-Fi and my phone is set to "smart sync".
If this was an ATT issue then why didn't I get my email?
The phone receiving emails while on Wi-Fi has nothing to do with ATT.
Click to expand...
Click to collapse
I was referring more to the calls and text
Sent from my One X using Tapatalk 2
I also have the same problem. On Christmas I sent out a mass text to people and never got any responses. Then about 12hrs after I sent a message to someone else and got 100+ texts and 3 vms. It was ridiculous. I'm on ATT and running Nocturnal Dirty ROM. But it also did it on other ROMs. I would love to know what causes this problem and how to fix it...
Yesterday I had some trouble with sending messages, usually they would be send within 2 seconds but it took more than 30 seconds. Today same problem and later today I didn't receive any messages while the other person did send them..
What can be the problem?
After restarting my phone yesterday, the problem was fixed but today the problem started again.
I wish I could tell you. I just took a $50. loss to return our Honor 8. Text messaging was too unreliable--costly (missing out on important communication) too. It was using the same service as our other phones (the same sim in other phones had no issues). We're in US using AT&T. I can only assume there's a radio glitch when experiencing a weak signal although I didn't bother to check signal strength at the time of each failed text. We seem to be the only 2 having the issue.
Sent from my Nexus 5X using Tapatalk
Did you just update to Nougat?
Don't use the default messaging app if you are experiencing this. Use alternatives like Textra or pulse, that is the only way to fix your SMS problems apparently. If you also have MMS problems too, these messaging apps will fix it too.
Sent from my FRD-L04 using Tapatalk
In my case, not upgraded to nougat. This was my son's phone, and he thinks (I agree) that the basic texting should work. I just wish he'd gotten po'd with the phone before return deadline on Jan 31. At least Discover card appears to be honoring the 90 day guaranteed return benefit. They won't refund the sales tax or pay shipping.
Nexus 9