Days before I bought a second hand Oneplus Two phone, and the seller reset the phone before posting.
Now the situation is Google keeping asking me to verify the account, but even the seller give his account information to me I still cannot verify account successfully.
Every time when I input the account password or Google security code and click NEXT, the system will jump back to the very beginning step automatically -- I tried and failed dozens of times already!
Who can tell me what I should do to verify the device? The seller is very nice, he will offer me all personal information abt his former Google account.
bayer1234 said:
Days before I bought a second hand Oneplus Two phone, and the seller reset the phone before posting.
Now the situation is Google keeping asking me to verify the account, but even the seller give his account information to me I still cannot verify account successfully.
Every time when I input the account password or Google security code and click NEXT, the system will jump back to the very beginning step automatically -- I tried and failed dozens of times already!
Who can tell me what I should do to verify the device? The seller is very nice, he will offer me all personal information abt his former Google account.
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there is no magic fix.
if the device ever had a 5.0 build on it, and is capable of being flashed back to it, the security will be gone thats asking for the password.
other than that, there is no fix other than getting it to take the correct password/etc.
this new security is great. problem is, no one knows about it. if you remove the accounts from the device before factory resetting, this security wont be activated.
bweN diorD said:
this new security is great. problem is, no one knows about it. if you remove the accounts from the device before factory resetting, this security wont be activated.
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I think the carriers and Google didn't do enough awareness about FRP.....
XDA will be flooded with these issues very soon.
Newyork! said:
I think the carriers and Google didn't do enough awareness about FRP.....
XDA will be flooded with these issues very soon.
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there have been a good bit of of post on it so far. it started with 5.1, and as time progresses, as with devices that shipped with 5.1 or newer, there will be no back door.
Hello,
A friend of mine had his Galaxy S7 stolen. The phone had no passcode or fingerprint set up, but it did have a Google account and a Samsung account set up.
While initially the phone did appear in the "find my phone" section of the Samsung account, now the Samsung account reports that no phone is registered. The phone could never be located after it was stolen, either via the Samsung service or Google service. Lock requests have been issued on both accounts, but I kind of doubt that they will have any effect ?
My question is: is there anything preventing the thief to use the phone ? Anything preventing the thief to reset it/reflash it and use it like it was a new phone ?
I did read that on iPhones, you cannot reset it/reflash it without entering the iCloud password, is some similar protection available for the S7 also ?
Thanks !
Did you try google's device manager to wipe the device
Sent from my SM-G930S using Tapatalk
Google's Android Device Manager or Samsung's Find My mobile.
davebugyi said:
Google's Android Device Manager or Samsung's Find My mobile.
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That's only if you turned them on. I think by default they are off. I know they are off on mine.
midnightrider said:
That's only if you turned them on. I think by default they are off. I know they are off on mine.
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Then he can say bye-bye to the phone
davebugyi said:
Then he can say bye-bye to the phone
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I think you can say goodbye to any stolen anything. It's rare to get anything back and even more rare to get something back in any kind of condition that you would actually still want it.
Anyway can't somebody who knows start a wiped/locked phone in recovery and reflash and fix it?
Call your phone service and block the phone IMEI, this will put it on a black list and never work as a cellphone again.
katananja said:
Call your phone service and block the phone IMEI, this will put it on a black list and never work as a cellphone again.
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He's going to need some paperwork to prove he owned it. And also if he blocks it and does get it back it won't be useful.
About the only thing you can do is lock your own phone so if somebody does steal it at least they don't get all your personal data with it.
The chance for him to get his phone back is minimal since he didn't use any basic security from the beginning.
katananja said:
The chance for him to get his phone back is minimal since he didn't use any basic security from the beginning.
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Security doesn't get you your phone back. It just keeps people from getting your info.
midnightrider said:
Security doesn't get you your phone back. It just keeps people from getting your info.
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But security block people from using your social network, email, contacts, data, personal information, etc, etc.
katananja said:
But security block people from using your social network, email, contacts, data, personal information, etc, etc.
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So you agree with me? Because that's what I said. You even quoted it
After doing a full reset on my phone using Mobile Upgrade Q (which successfully removed CM and TWRP from my phone) I get an error message when trying to set up Android saying "sign in with a google account that was previously synced on this device." I've only ever used one google account with this device, so I'm not sure what the problem is.
passaloutre said:
After doing a full reset on my phone using Mobile Upgrade Q (which successfully removed CM and TWRP from my phone) I get an error message when trying to set up Android saying "sign in with a google account that was previously synced on this device." I've only ever used one google account with this device, so I'm not sure what the problem is.
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Its factory reset protection, you have to log in with the google account associated with the phone prior to reset.... To avoid this in future or if you sell phone just remove your Google account in settings... accounts before factory reset... It's the equivalent of iCloud locking on Apple, designed to cut down on theft.... If you cant remember the password you can go to the Google account recovery page for assistance
https://accounts.google.com/signin/recovery
I don't understand. I WAS logged into the account prior to the reset, on CM. It's the only account I've ever used on this phone, and I haven't changed the password.
How do I unlock it? Is it even possible, or does it think I stole the phone?
Is it possible to reinstall TWRP and CM now? Just to have a useable phone?
passaloutre said:
I don't understand. I WAS logged into the account prior to the reset, on CM. It's the only account I've ever used on this phone, and I haven't changed the password.
How do I unlock it? Is it even possible, or does it think I stole the phone?
Is it possible to reinstall TWRP and CM now? Just to have a useable phone?
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If you reset it any other way than from settings reset phone (i.e. Recovery mode or something like mobile upgrade Q) without first removing your Google acct your locked out for 24 hours(used to be 72 hours).
kal250 said:
If you reset it any other way than from settings reset phone (i.e. Recovery mode or something like mobile upgrade Q) without first removing your Google acct your locked out for 24 hours(used to be 72 hours).
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But if it locked me out with the correct information, how can I be sure it will let me in after 24 hours?
passaloutre said:
But if it locked me out with the correct information, how can I be sure it will let me in after 24 hours?
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Here is a writeup on how and why frp works like it does....
http://www.pcnexus.net/2015/12/what...gle-72-hour-lockout-android-lollipop.html?m=1
There are some hacks around it, but I have never tried them, best method to avoid frp headaches is to simply remove your Google acct prior to any reset
Is there anything special I have to do to login in 24 hours? Is it 24 hours from the first time I reset or the last time I reset (I wiped it a few times trying to get in)?
kal250 said:
Here is a writeup on how and why frp works like it does....
http://www.pcnexus.net/2015/12/what...gle-72-hour-lockout-android-lollipop.html?m=1
There are some hacks around it, but I have never tried them, best method to avoid frp headaches is to simply remove your Google acct prior to any reset
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Thank you for the link. Just to be clear, in case future people ever find this thread: during the 24 hour lock out, you cannot unlock the phone, EVEN WITH THE CORRECT ACCOUNT NAME AND PASSWORD. Oddly enough, the device can still receive phone calls, and displays the caller's contact name. So it's definitely logged into my account, it's just locked out of doing anything except receiving calls. Also, I can hear that the phone is receiving text messages, though I have no way to read or reply to them.
Once I unlock it, I will update this thread with how and what it looks like, again, just in case someone finds this thread in the future, because this information is hard to find.
Same
passaloutre said:
Thank you for the link. Just to be clear, in case future people ever find this thread: during the 24 hour lock out, you cannot unlock the phone, EVEN WITH THE CORRECT ACCOUNT NAME AND PASSWORD. Oddly enough, the device can still receive phone calls, and displays the caller's contact name. So it's definitely logged into my account, it's just locked out of doing anything except receiving calls. Also, I can hear that the phone is receiving text messages, though I have no way to read or reply to them.
Once I unlock it, I will update this thread with how and what it looks like, again, just in case someone finds this thread in the future, because this information is hard to find.
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I have the same issue were you able to unlock it? The only way I got back in was by installing cm12.1 but I would like to go back to stock.
Yes. 24 hours after my last reset, I was able to log in and unlock the phone.
dereks1989 said:
I have the same issue were you able to unlock it? The only way I got back in was by installing cm12.1 but I would like to go back to stock.
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Before running mobile upgrade Q just remove your Google account in settings, I believe that will allow you to safely reset without triggering FRP...
Nice!!!
passaloutre said:
Yes. 24 hours after my last reset, I was able to log in and unlock the phone.
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This happened to me yesterday so I hope it works for me as well.
You know what, I just happened to be looking for the official Alcatel factory flash tool and came across this post because after a few factory resets I was able to get the phone to boot up......BUT, as described above, the phone will only accept the PREVIOUS password which I forgot.... I simply requested a new password be created and it doesn't unlock the phone.
So now I too must wait 24, wow.
This is BS.. I mean, yeah I factory reset the phone because after my son accepted a system update, his phone kept bootlooping and his battery doesn't want to accept a charge now (so it seems per the display).....but what if I want to sell my phone? We have to remove the gmail account prior??????? Wow way to go Alcatel. And if this is actually an Android feature, it sucks.
Now, can anyone direct me to the actual official Alcatel upgrade tool????? I want to just flash this stock unrooted phone to out of box condition so we can trade his phone in. The Alcatel website no longer offers it from what I can see. Thanks!
igotroot said:
You know what, I just happened to be looking for the official Alcatel factory flash tool and came across this post because after a few factory resets I was able to get the phone to boot up......BUT, as described above, the phone will only accept the PREVIOUS password which I forgot.... I simply requested a new password be created and it doesn't unlock the phone.
So now I too must wait 24, wow.
This is BS.. I mean, yeah I factory reset the phone because after my son accepted a system update, his phone kept bootlooping and his battery doesn't want to accept a charge now (so it seems per the display).....but what if I want to sell my phone? We have to remove the gmail account prior??????? Wow way to go Alcatel. And if this is actually an Android feature, it sucks.
Now, can anyone direct me to the actual official Alcatel upgrade tool????? I want to just flash this stock unrooted phone to out of box condition so we can trade his phone in. The Alcatel website no longer offers it from what I can see. Thanks!
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Click to collapse
It's an android security feature introduced in 5.1 LP, it only triggers the wait if you reset any way other than from settings. It's similiar to an iCloud lock, so yes if you sell phone remove google account, or if your buying a used phone make sure the google account is removed prior to reset, or boot up phone and make sure you can get passed the lockout before buying it!!
http://www.alcatel-mobile.com/global-en/support/softwareUpgrade/list
kal250 said:
It's an android security feature introduced in 5.1 LP, it only triggers the wait if you reset any way other than from settings.
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at last i understand why i never ever heard of it
my 6039y is still on 5.0.2 and i never removed gmail accout before made a reset with mobile q or any other way and google never did anything.
I have used this phone for 2 years. While the sale was going on I upgraded to the Note 8 and decided to give my daughter my S7. I set up the account with Family Lock and everything seemed fine, but it would never let me do anything. Even when I logged in as me! So I decided to just log in as me and remove all the family link bs. Well it wouldn't even let me add my account to the phone. At this point I should have called help, i know this. However I just deleted the family link which deleted my daughters email from even google services (she isn't old enough for an email so it just created a non-email type of google account).
So I go to reset the phone, but there's no options for resetting the phone. I have reset it 3 times in the past, I know what it looks like/how to do it. The option was NOT there. So I did the factory reset through the boot menu, and of course there's FRP. I've followed every youtube video, and many written out instructions. I did try Samsung but because my order from T-mobile doesn't have the IMEI on it, they won't repair it. *sigh* I even tried to use someone online to repair it via LOGmeIN but it was a scam.
Can someone help a computer nerd mom save her little girls phone?
Thanks in Advance
sheydee said:
I have used this phone for 2 years. While the sale was going on I upgraded to the Note 8 and decided to give my daughter my S7. I set up the account with Family Lock and everything seemed fine, but it would never let me do anything. Even when I logged in as me! So I decided to just log in as me and remove all the family link bs. Well it wouldn't even let me add my account to the phone. At this point I should have called help, i know this. However I just deleted the family link which deleted my daughters email from even google services (she isn't old enough for an email so it just created a non-email type of google account).
So I go to reset the phone, but there's no options for resetting the phone. I have reset it 3 times in the past, I know what it looks like/how to do it. The option was NOT there. So I did the factory reset through the boot menu, and of course there's FRP. I've followed every youtube video, and many written out instructions. I did try Samsung but because my order from T-mobile doesn't have the IMEI on it, they won't repair it. *sigh* I even tried to use someone online to repair it via LOGmeIN but it was a scam.
Can someone help a computer nerd mom save her little girls phone?
Thanks in Advance
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Does it not allow you to login with your original email address still?