water damaged? - OnePlus 7 Pro Questions & Answers

Here are pics of fog I guess and my power button doesnt work....all I did was wash the damn thing...why? Because my job is very dirty....I've done it before dont know what happened today smh....what you guys think?.....be careful anyway

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Do you use soap or have it submerged under water?? I wipe mine off with a wet cloth often and no damage.

whatthekj said:
Do you use soap or have it submerged under water?? I wipe mine off with a wet cloth often and no damage.
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Trust me dude I baby this phone lol I decided to give it a quick wash let the water run all over I cringed when I tipped it upside down into the charge port areas...that hurt seeing that....no soap I'm not washing dishes here lmfao ?

I've done this with all my previous phones that I still got note 8 and oneplus 6t....I've also done this with my oneplus 7 pro before...dont know what happened today...i guess i got to comfortable with getting phones wet,,,anyway phone works its just that power button....annoying as hell

;__;

mlock420 said:
Trust me dude I baby this phone lol I decided to give it a quick wash let the water run all over I cringed when I tipped it upside down into the charge port areas...that hurt seeing that....no soap I'm not washing dishes here lmfao ?
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Lol I just had to ask. If I were you though I would try to stop taking it into dirty environments at your work so you wont have to clean it as much. That way hopefully you wont develop more issues.

The phone doesn't have an official IP rating and even though OnePlus claims it's water resistant, I still don't think it's a good idea to wash it.
I also don't think warranty covers water damage so that's all the more reason not to wash it.

rickysidhu_ said:
The phone doesn't have an official IP rating and even though OnePlus claims it's water resistant, I still don't think it's a good idea to wash it.
I also don't think warranty covers water damage so that's all the more reason not to wash it.
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And what's funny even with a IP rating warranty wouldn't give a hoot about the rating and never covers water or moisture damage. IP ratings are just peace of mind. Truly I miss the ip68 secure feeling of my LG G6 when I'm at the beach and stuff vs the non IP rated OP7 pro

lg3FTW said:
And what's funny even with a IP rating warranty wouldn't give a hoot about the rating and never covers water or moisture damage. IP ratings are just peace of mind. Truly I miss the ip68 secure feeling of my LG G6 when I'm at the beach and stuff vs the non IP rated OP7 pro
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Good news fellas I learned my lesson the hard way but fortunately for me I let it dry on its own and now everything is 100 power button is back working like usual....whew!!!! Close one lol

mlock420 said:
Good news fellas I learned my lesson the hard way but fortunately for me I let it dry on its own and now everything is 100 power button is back working like usual....whew!!!! Close one lol
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Well that was close, glad it's all ay o okay. I'm a little worried too now. Always jog with my phone and sometimes it gets wet in the rain. So far it has been fine but after reading your thread, i'm going to start leaving it at home. Thanks for biting the bullet

mlock420 said:
Good news fellas I learned my lesson the hard way but fortunately for me I let it dry on its own and now everything is 100 power button is back working like usual....whew!!!! Close one lol
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Despite oneplus saying "it probably is water proof, we just dont want to spend a couple bucks per device to get it tested", I wouldn't rely on it. They probably weren't able to get a proper IP rating, don't get that thing too wet again.

paysen said:
Despite oneplus saying "it probably is water proof, we just dont want to spend a couple bucks per device to get it tested", I wouldn't rely on it. They probably weren't able to get a proper IP rating, don't get that thing too wet again.
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Yes sir I'm just going to wipe it down.... Thanks fellas

mlock420 said:
Yes sir I'm just going to wipe it down.... Thanks fellas
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Glad your phone is fine though

mlock420 said:
I've done this with all my previous phones that I still got note 8 and oneplus 6t....I've also done this with my oneplus 7 pro before...dont know what happened today...i guess i got to comfortable with getting phones wet,,,anyway phone works its just that power button....annoying as hell
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That happened to my referbished note 8 before.... Put it in a bowl of rice closed up for at least 2 days.... And the condensation will come out... Power button should work as welll

Related

Dropped my phone in water... HELP!

Was out on the lake with a few friends and my phone was dropped in water. I do not know how long it was in water, but when i found it, it was soaked. Is putting it in a bag of rice going to work? Please [email protected]!!!`
That sucks man....Make sure you pull the battery and let it sit for 48 hours. You can even use a blow dryer. I have heard of the rice working but they have beads you can get called HeartFelt beads and they will suck the moisture out of anything.
Just make sure you don't turn it on until you have let it sit long enough. You might get lucky. You might not. I hope you have insurance.
jononioo said:
Was out on the lake with a few friends and my phone was dropped in water. I do not know how long it was in water, but when i found it, it was soaked. Is putting it in a bag of rice going to work? Please [email protected]!!!`
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Rice will work... I had a friend this happened to. Pull the battery, towel dry it, and put it in an air tight container.. in the middle of some rice. Let it sit at least 48hrs. I would give it 96 personally to make sure. After 48, move the rice around a bit so some drier morsels are closer to the device, wait another 48. Put the battery in the container too but not in the device.
i got one of these to avoid this kind of disaster while out on the lake... http://www.otterbox.com/OtterBox-10...-20_color=20&start=1&cgid=otterbox-1000-cases
hope you get it dried out. was the phone on when it hit the water?
crazythunder said:
i got one of these to avoid this kind of disaster while out on the lake... http://www.otterbox.com/OtterBox-10...-20_color=20&start=1&cgid=otterbox-1000-cases
hope you get it dried out. was the phone on when it hit the water?
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Cool, thanks. I just ordered one. That will definitely come in handy while working at the FireHouse when were en-route to fires and my phone usually crashes all around the pumper while flying through the city streets.
jrwingate6 said:
Cool, thanks. I just ordered one. That will definitely come in handy while working at the FireHouse when were en-route to fires and my phone usually crashes all around the pumper while flying through the city streets.
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the g2x fits in there nice,even with my bodyglove case on. i do have to take off the belt clip though. there is some play in it though,it's not a custom fit. but, it is nicely lined with some .....i'd have to say neoprene? yes, it's neoprene. and it seems thick enough to really protect during a drop. and the outer case is rock solid. i wouldn't do it, but i'd bet you could launch your phone 50 feet and it would survive. i'm gonna try it with my g1 lol. seriously. and i'm gonna record it. maybe otterbox will send me a case if i show them how i demonstrate it's durability.
if you wanted to custom fit it, you could probably glue in a second liner with this.. http://www.google.com/products/cata...=X&ei=ywzGTZfgEsjb0QHT8oSuCA&ved=0CF0Q8wIwAg#
yeah... the phone was on when it went under. it went in a cooler and im not sure how long it was in the cooler for. i approximate it was in the cooler for about ~20 mins. im sooo pissed. i just bought this phone like 1 week ago. im still within the store return policy(14 days) but im not sure they will even take it back if it will not power on. (i was planning on taking it back anyway b/c it keeps hard freezing.)
crazythunder said:
the g2x fits in there nice,even with my bodyglove case on. i do have to take off the belt clip though. there is some play in it though,it's not a custom fit. but, it is nicely lined with some .....i'd have to say neoprene? yes, it's neoprene. and it seems thick enough to really protect during a drop. and the outer case is rock solid. i wouldn't do it, but i'd bet you could launch your phone 50 feet and it would survive. i'm gonna try it with my g1 lol. seriously. and i'm gonna record it. maybe otterbox will send me a case if i show them how i demonstrate it's durability.
if you wanted to custom fit it, you could probably glue in a second liner with this.. http://www.google.com/products/cata...=X&ei=ywzGTZfgEsjb0QHT8oSuCA&ved=0CF0Q8wIwAg#
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Great idea for the video and your right. Otterbox will probably hook you up for doing it.
jononioo said:
yeah... the phone was on when it went under. it went in a cooler and im not sure how long it was in the cooler for. i approximate it was in the cooler for about ~20 mins. im sooo pissed. i just bought this phone like 1 week ago. im still within the store return policy(14 days) but im not sure they will even take it back if it will not power on. (i was planning on taking it back anyway b/c it keeps hard freezing.)
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Dude, if I were you, I would try to return it to every store around you until you find someone stupid enough not to look at the water damage strip. I returned mine to 2 different stores and neither one looked at it. Just neatly package it up and try. Whats the worst that can happen? Your bound to find someone who will return it.
jononioo said:
yeah... the phone was on when it went under. it went in a cooler and im not sure how long it was in the cooler for. i approximate it was in the cooler for about ~20 mins. im sooo pissed. i just bought this phone like 1 week ago. im still within the store return policy(14 days) but im not sure they will even take it back if it will not power on. (i was planning on taking it back anyway b/c it keeps hard freezing.)
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There is almost always some kind of moisture indicator in the phone. I doubt you can get a once wet phone past them.
Spyvie said:
There is almost always some kind of moisture indicator in the phone. I doubt you can get a once wet phone past them.
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took the words right out of my mouth. they actually sell those stickers online,ebay etc. in all shapes and sizes. but you didn't hear that from me.
crazythunder said:
took the words right out of my mouth. they actually sell those stickers online,ebay etc. in all shapes and sizes. but you didn't hear that from me.
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lol, now that was funny. nice help there.
jrwingate6 said:
Dude, if I were you, I would try to return it to every store around you until you find someone stupid enough not to look at the water damage strip. I returned mine to 2 different stores and neither one looked at it. Just neatly package it up and try. Whats the worst that can happen? Your bound to find someone who will return it.
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Or you could live up to your mistake, bite the bullet and be honest. What a concept. What part of doing what he suggests isn't immoral, wrong, and fraud?
How about T-Mobile just repackages that phone and sends it to you jrwingate6? I'll bet you'd be pissed.
Why do you people think it's so hard to get these companies to do right by US?
You could always just sell it here. What's the difference.? Put in one of those fake indicators....what the hay.
Am I'm the only one that thinks this? Changing out the moisture indicator?Jeesh. Pretty sorry if you ask me.
I'm sorry if I'm harsh. Just left a bad taste in my mouth.
ickster said:
Or you could live up to your mistake, bite the bullet and be honest. What a concept. What part of doing what he suggests isn't immoral, wrong, and fraud?
How about T-Mobile just repackages that phone and sends it to you jrwingate6? I'll bet you'd be pissed.
Why do you people think it's so hard to get these companies to do right by US?
You could always just sell it here. What's the difference.? Put in one of those fake indicators....what the hay.
Am I'm the only one that thinks this? Changing out the moisture indicator?Jeesh. Pretty sorry if you ask me.
I'm sorry if I'm harsh. Just left a bad taste in my mouth.
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amen. i mentioned the indicators without thinking only because i know they do sell them. but in the real world where i'm not half asleep at my pc, i'd never recommend someone do something like this. and if it looked like i was condoning something like that, i wasn't. in my years of cell phone usage,10 or so, i have never returned a phone due to my carelessness. my g1 has a cracked screen from 6 months after i got it. still sitting on my desk, still working.
ickster said:
Or you could live up to your mistake, bite the bullet and be honest. What a concept. What part of doing what he suggests isn't immoral, wrong, and fraud?
How about T-Mobile just repackages that phone and sends it to you jrwingate6? I'll bet you'd be pissed.
Why do you people think it's so hard to get these companies to do right by US?
You could always just sell it here. What's the difference.? Put in one of those fake indicators....what the hay.
Am I'm the only one that thinks this? Changing out the moisture indicator?Jeesh. Pretty sorry if you ask me.
I'm sorry if I'm harsh. Just left a bad taste in my mouth.
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Where in my post did I mention changing the water damage indicator strip? I told him to return it and quite frankly if the employee doesn't look for water damage then that's there own damn fault for not doing what they were trained to do. Sorry about that bad taste in your mouth....HAHA.
Sent from my LG-P999 using XDA App
So if you manage to trick somebody into giving you something you don't deserve then it's "there own damn fault"?
Spyvie said:
So if you manage to trick somebody into giving you something you don't deserve then it's "there own damn fault"?
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I never mentioned anything about tricking someone. I don't know how you can come away with tricking someone from my post. Somebody else mentioned the stickers you can buy from EBay and yes, that would be tricking. I just told him to return as is and tell them it doesn't work. Its up to the store employee to examine the device to determine if it has water damage or not. If you think that is tricking then maybe you should go pop open a English Dictionary.
Sent from my LG-P999 using XDA App
I say do whatever you feel is necessary. Period!
G1, G2, G2X
jononioo said:
yeah... the phone was on when it went under. it went in a cooler and im not sure how long it was in the cooler for. i approximate it was in the cooler for about ~20 mins.
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Under water for 20 minutes? Sorry to be harsh but you are screwed. Next time be more careful. Trying to return/exchange the water damaged phone is wrong and you know it. You dont need us to tell you that Remember, what goes around, comes around.
I dropped my g2x in the toilet.. It's still alive! It thought it had headphones plugged in for several hours, but finally started working 100%
Good luck.
jononioo said:
Was out on the lake with a few friends and my phone was dropped in water. I do not know how long it was in water, but when i found it, it was soaked. Is putting it in a bag of rice going to work? Please [email protected]!!!`
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Nearly had a heart attack

So here i am, getting my phone. IT's fairly hot...of noes another SOD. I'm walking, take it out of the case. Take off the battery cover....and it slips. Im around 5 11 , and was holding it at chest height when it fell. No joke, it was like time stopped. I saw it fall slowly, without any protection
It hit the ground...and the battery flew out (obviously). I was scared even though the screen didnt crack. because the flipping Camera hit the ground first since it popped out!
At first, it wouldn't read the battery, and showed a question mark. A quick battery remove and insert fixed that.
It works fine, but after that momment, im scared to drop. Can't bear to see my baby damaged
Just wanted to share a story.
BTW: how durable are these phones? If it was my old iphone,.......uhh wouldnt have been so good. The plastic hasnt even been dented
BTW arethese hings like bulletproof. It's
The odds of a phone surviving being dropped is so variable that it is unpredictable except for obviously disastrous circumstances. Wear textured rubber gloves to reduce the potential of dropping it.
I remember when I dropped mine about 5 feet face down on asphalt/concrete whatever it was and I was so mad that I walked away. Didn't bother to even look if it was cracked because I thought it was done. I ended up picking it up and it was pefect. No scratches on the screen only on metal sidings.
Sent from my LG-P999 using xda premium
Core Memory said:
The odds of a phone surviving being dropped is so variable that it is unpredictable except for obviously disastrous circumstances. Wear textured rubber gloves to reduce the potential of dropping it.
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Well, that sounds a bit peculiar for just a phone
Blazing angel said:
Well, that sounds a bit peculiar for just a phone
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You are still on the G2x correct? I just checked mine, it has a small nick on the metal band. Nothing too bad though.
Blazing angel said:
Well, that sounds a bit peculiar for just a phone
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Also, the phone should wear protection, put the phone in a transparent condom.
This is why my phone is encased in lucite.
i usually carry my cell in this while on the go...
http://www.bulletproofvestshop.com/...ion-Level-IIIA-3A-Light-Weight-Bag-Brown.html
burhanistan said:
This is why my phone is encased in lucite.
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Like an insect trapped in amber? If so, in millions of years, when aliens visit the burnt-out remnants of earth, they will find it and wonder why NVIDIA didn't provide the information developers needed.
Core Memory said:
Like an insect trapped in amber? If so, in millions of years, when aliens visit the burnt-out remnants of earth, they will find it and wonder why NVIDIA didn't provide the information developers needed.
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Lol nice one.
Thanks for the link, I ordered one and ill make a review on it once it arrives
crazythunder said:
i usually carry my cell in this while on the go...
http://www.bulletproofvestshop.com/...ion-Level-IIIA-3A-Light-Weight-Bag-Brown.html
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crazythunder said:
i usually carry my cell in this while on the go...
http://www.bulletproofvestshop.com/...ion-Level-IIIA-3A-Light-Weight-Bag-Brown.html
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You might want to put that bulletproof briefcase in this:
http://www.ecscase.com/shipping/valise-cases/valise-supreme-38f-case
That way, you're ready for anything. Well, almost anything.
Ya why not just put it in a underground bomb bunker while your at it, this is getting retarded!
Sent from my LG-P999 using xda premium
Ive dropped mines several times.. Not from.that high though and mostly on carpet.. I'm usually very careful with my phone.the phone is still in very good condition..this is one of the most under rated phones imo. Ive never kept a phone as long as this.. I love look and performance
---------- Post added at 11:00 AM ---------- Previous post was at 10:33 AM ----------
And I hate cases and screen protectors.. They take so much away from the phone
I dropped mine out of my lap onto a gravel driveway while getting out of the car. Screen shattered into a spider web. Wasn't very far down. Glad I have insurance. I agree that this phone is underated.
Core Memory said:
Like an insect trapped in amber? If so, in millions of years, when aliens visit the burnt-out remnants of earth, they will find it and wonder why NVIDIA didn't provide the information developers needed.
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Word
Sent from my LG-P999 using xda premium
I've heard peolpe dropped theirs 3 feet and it breaks. Personally I dropped mine off a 15 foot ladder at work and it landed on sharply corrugated metal flooring face first. Heart skipped a beat, I went and pick it up and nothing at all happened No scratches, nothing. But then again, Gorilla glass is made to not scratch from metal so drop it on concrete and I wouldn't be to sure.
Ive dropped mine a few times, and in my case, the corners are pretty easily dented, like soft plastic.

ZOMG!!! Otterbox + HOX = waterproof

True story guys. I work for a frac company in the oil field and while we were rigging down this morning, my phone fell out of my top pocket into a puddle of chemical water. To make matters worse, I didn't even notice it was missing until someone found it completely submerged underwater. At first I knew it was done for because there was no telling how long it had been there.
Lucky enough it turned on but at first the capacitive buttons were unresponsive and it was permanently locked in landscape mode. Unfortunately I didn't have any rice on hand so I rebooted into recovery, did a cache wipe and wrapped it up in a bunch of rags to soak up any moisture (improvise like a mutha) .
3hrs later, powered it back on. Ran through a basic test and everything seems to be working. I honestly believe that had I not had the otterbox commuter case on, plus the HOX being a complete uni-body build, my phone would be just an expensive paper weight right now.
Sent from my HTC One XL using xda app-developers app
Well...It's not water proof. It's water resistant. Barely though.
You must've gotten very very lucky, because even a drop on the motherboard can short circuit it.
Congrats though, though i must advise people, DON'T EXPECT THE OTTERBOX TO BE WATER PROOF.
PS. Not being a jerk Just letting you and others know
---------- Post added at 10:04 PM ---------- Previous post was at 10:02 PM ----------
Also this should be in the Accessories section
Thread moved to Accessories forum within AT&T One X.
danny39 said:
Well...It's not water proof. It's water resistant. Barely though.
You must've gotten very very lucky, because even a drop on the motherboard can short circuit it.
Congrats though, though i must advise people, DON'T EXPECT THE OTTERBOX TO BE WATER PROOF.
PS. Not being a jerk Just letting you and others know
---------- Post added at 10:04 PM ---------- Previous post was at 10:02 PM ----------
Also this should be in the Accessories section
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Oh I definitely know it's not water proof. That was just a little tongue & cheek.
I agree though, I was very lucky. When I get home tonight I'm still going to drop it in a bag of rice for a few days just to be sure. Lucky enough, I still have my Inspire to fall back on for now.
Sent from my HTC One XL using xda app-developers app
shawn1224 said:
Oh I definitely know it's not water proof. That was just a little tongue & cheek.
I agree though, I was very lucky. When I get home tonight I'm still going to drop it in a bag of rice for a few days just to be sure. Lucky enough, I still have my Inspire to fall back on for now.
Sent from my HTC One XL using xda app-developers app
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Yeah i just figured i should let people know, there are a lot of N00BS here who just read the title and are like "OMG I GOTZ TO BUYZ THIS CASE NOW SO I CAN SWIMS WITH MY PHONE!!!"
danny39 said:
yeah i just figured i should let people know, there are a lot of n00bs here who just read the title and are like "omg i gotz to buyz this case now so i can swims with my phone!!!"
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looooooooolllll
Yeah, I dropped my otterbox'd sgs2 into a filled up sink while washing dishes, took me about 40 seconds to notice, but i pulled it out, took it apart immediately, and there was not even a drop on the inside of the case. Lucky me that the mics and speakers survived.
Dropped mine in a urinal that extended to the floor while it auto flushed, thankfully before I started. Commuter saved it surely.
Sent from my HTC One X using xda app-developers app
whd5015 said:
dropped mine in a urinal that extended to the floor while it auto flushed, thankfully before i started. Commuter saved it surely.
Sent from my htc one x using xda app-developers app
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eeeewwww wtffffff
Darn... I was thinking of removing the Otter Box case because I honestly do not like cases on my phones, but this post changed my mind. Thanks!
Sent from my Evita.
I don't understand why people drop their phone in water and then turn it on and see if it works. You should NEVER turn on your phone until you are 100% sure it's dry. You got lucky this time, but don't be surprised if your phone starts acting weird over time. I've seen a number of water damaged devices work partly or even completely, only to be start to fail a week later. Turning it on to see if it worked was a bad idea, 3 hours wasn't even long enough to wait, especially if you didn't have rice (rags will do nothing but dry the outside). I very much hope your phone does continue to work, but please people, have patience if you get your phone wet. Losing your phone overnight is far better than having to pay $500 for a new one. Without a removable battery we're already a little screwed, but no need to make it worse by turning it on.
Also, yeah, the commuter with the flaps on the headphone and power ports probably does really help make your phone more waterproof, even if it's not completely. I'd trust mine getting splashed in water for a short period of time with a commuter on it. I really like the commuter (Even though I'm using a TPU case right now, haha)
AJerman said:
I don't understand why people drop their phone in water and then turn it on and see if it works. You should NEVER turn on your phone until you are 100% sure it's dry. You got lucky this time, but don't be surprised if your phone starts acting weird over time. I've seen a number of water damaged devices work partly or even completely, only to be start to fail a week later. Turning it on to see if it worked was a bad idea, 3 hours wasn't even long enough to wait, especially if you didn't have rice (rags will do nothing but dry the outside). I very much hope your phone does continue to work, but please people, have patience if you get your phone wet. Losing your phone overnight is far better than having to pay $500 for a new one. Without a removable battery we're already a little screwed, but no need to make it worse by turning it on.
Also, yeah, the commuter with the flaps on the headphone and power ports probably does really help make your phone more waterproof, even if it's not completely. I'd trust mine getting splashed in water for a short period of time with a commuter on it. I really like the commuter (Even though I'm using a TPU case right now, haha)
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Yeah I think you're right.
My recent button no longer lights up (still works) now but everything else is working fine.
Is this the most rugged configuration for the One X?
joskah said:
Is this the most rugged configuration for the One X?
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Most likely the otterbox defender is
Sent from my Speak and Spell

2 Foot Drop - Screen Cracked! So much for this phone's durability!

Just a warning to everyone wanting to get this phone because it can "take the drops."
So I'm getting ready to watch the World series, sitting on my sofa and my V10 falls off the edge of the sofa on to the floor and guess what? The SCREEN CRACKED! Are you kidding me LG? You boast how this thing can take the drops and my phone falls TWO FEET and the screen cracks? Now I have to pay a deductible to get another phone? Yeah...let me get that phone, take it in and trade it for a different brand. Not sure if mine is defective or something but I've had bigger drops on other phones that had no issues. This is NOT what I expected from this phone - a phone I was hoping to keep and carry with no case. HORRIBLE experience! My G4 can take a bigger drop than that!
It's physics and coincidence. You were unlucky enough to have it a weak spot.
It happens.
Sadly, LG doesn't do the one free screen replacement like some other OEMs do.
Any phone can shatter with one unlucky 2 foot drop. LG is no different.
Sorry about the broken screen, though. That does suck.
Sent from my LG-H901 using Tapatalk
Sorry for your loss.
I get that but they WILL be hearing from me since they tout in commercials how you can drop the phone and it can take it. Hopefully with the phone being so new they won't want the negativity out there about this phone and since I have the G4 and the V10, maybe they will be nice enough to take care of it. Who knows? Can't hurt to try. I'll update the thread once I talk to them.
Well, they only tested to drop the phone at 1-1.5 foot, anyway.
Ryu Kenshin said:
Well, they only tested to drop the phone at 1-1.5 foot, anyway.
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Actually, this is from LG's website:
1. The LG V10 passed a military standard test for shock (MIL-STD-810G Method 516.6, Procedure IV – "Transit Drop"") that consists of 4-foot drops onto 2" of plywood over concrete. The test includes impacts on every face, edge and corner of the device. Further, the device passed an enhanced version of the Transit Drop test consisting of 26 drops from 4 feet onto a concrete surface. "Passed" is defined as the absence of any of the following issues: surface cracks, inoperability of device including camera, and separation of screen from monitor. Device may not perform as tested in all conditions. Test performed in controlled environment. Do not attempt.
I get that "device may not perform as tested in all conditions" but for Pete's sake, this thing dropped 2 feet onto carpet.
Very sad.
Sent from my LG-H901 using Tapatalk
CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!
Wow, that is certainly sad. Man I hope they will replace it
Nitemare3219 said:
CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!
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I swear to you. I even sarcastically said to my wife, "Oh no...my phone fell. I'm SOOOO Worried." Then I picked it up and it was cracked. I was completely shocked myself. I kept saying, "ARE YOU KIDDING ME?????!!!!" Had I dropped it getting out of my car or something onto concrete, I would understand. I'm still in shock.
By the way ---- it's berber carpet and there's currently no padding under it because we had a flood and are waiting for new flooring. Thin carpet on top of concrete. Still...CARPET.
I am sorry, i recently dropped my Nexus 6. Although it didn't hit carpet it did have a case. I was bummed non the less
Thats unfortunate. No two pieces of glass are the same though. I work on concrete all day and i cant tell you how many phones ive dropped on it and never cracked a screen, knock on wood. I'm like you, I don't plan on using a case with this phone. I may think twice about that now.
Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk
jdiddy_ub said:
Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk
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I ordered it online last night from Amazon. They didn't have them in store when I bought it.
Wrightperspective said:
The SCREEN CRACKED!
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Yikes, I feel you.
Although it really is the physics of the matter, and drop tests are based on statistics, I feel you.
It goes completely against what you were lead to expect, and I agree, you need to let LG know, and everyone else who will listen.
I can't imagine the horror. Complain everywhere for what it's worth. 'Bad luck' would not appease me either in this situation.
I feel you.
Complain to LG maybe they will replace it
Sent from my LG-H901 using Tapatalk
Photos??? (or it never happened)
(No offense)
moSess said:
Photos??? (or it never happened)
(No offense)
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No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.
Wrightperspective said:
No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.
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Why would you make this up?
...because you want to feel the love of my rainbow Unicorn.
For the time being, thread has been closed per OP request.

Has your glass shattered yet?

I just purchased 2 of these during black friday and the back of my wife's phone just shattered in her hand. Mind you she has a case on it. It's 28 degrees F here today, and she went outside during her break and sent me a text saying the phone just shattered in her hand. The phone has never been dropped. Mine is still fine so far and I'm praying it doesn't happen to me lol. Has anyone experienced this yet?
the heat made the glass expand probs RIP
I got that into moto G. I was into my vehicle and the AC was on the phone holder was fixed above the AC vent , so the cool air was hitting the device back . in my country ( Qatar ) we have a very hot days and that days was 45C . so when I went out of my vehicle it cracked right away ! . always if u have this situation u need to just open the door open and make the air come's into ur vehicle then u can get ur phone out . GD Luck !.
You would of thought Wuawei would of conducted extreme temperature testing specifically after using a new technique and materials for the manufacturing of the rear cover.
Thanks for the heads up l have to be extremely careful now when lm in hot countries..
PS: I would contact Vmall/Huawei/Honor as this is a manufacturing flaw and they need to address this as your using your device in a normal manner.
Got another one on the way, hopefully we won't run into this issue with the new one. I've been super nervous about this. I really hope the the glass used on that phone was defective. Here's a pic. Notice it looks as if it starts where the flash is.
https://drive.google.com/open?id=0B-OvCAC1jreiRkhfOFRvWmVxOGs
BonezMontana said:
Got another one on the way, hopefully we won't run into this issue with the new one. I've been super nervous about this. I really hope the the glass used on that phone was defective. Here's a pic. Notice it looks as if it starts where the flash is.
https://drive.google.com/open?id=0B-OvCAC1jreiRkhfOFRvWmVxOGs
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I'm sorry but I don't buy self exploding glass stories I read on forums.. The picture shown clearly shows the point of impact at the very top of the camera flash.. i'm not sure what kind of case she had but it probably was not strong enough to absorb the impact
Sent from my iPhone using Tapatalk
shook187 said:
I'm sorry but I don't buy self exploding glass stories I read on forums.. The picture shown clearly shows the point of impact at the very top of the camera flash.. i'm not sure what kind of case she had but it probably was not strong enough to absorb the impact
Sent from my iPhone using Tapatalk
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Did you not read the op? Impact from what? The phone was never dropped or hit by anything. I don't do a lot of posting, but when I do, it's not to come post lies, or exaggerations, especially on a forum dedicated to mobile devices. On top of that, the case that's on the phone adds about 2cm to the back, but that's beside the point, simply due to the phone not even being in a situation that required the case or phone to take any impact what so ever.
BonezMontana said:
Did you not read the op? Impact from what? The phone was never dropped or hit by anything. I don't do a lot of posting, but when I do, it's not to come post lies, or exaggerations, especially on a forum dedicated to mobile devices. On top of that, the case that's on the phone adds about 2cm to the back, but that's beside the point, simply due to the phone not even being in a situation that required the case or phone to take any impact what so ever.
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I'm not calling you a liar and I did read the OP... with that said a phone doesn't have to be dropped... damage could occur right from someone's pockets, pocketbook or purse.
And in this case it was your wife I'm not sure where she stores or carries her phone, if she's like my wife or a typical woman its probably in her purse. Could have dropped her purse, someone could've sat on her purse who knows.. Close a car door on her purse?
But I'm sorry I stated again phones don't just crack on their own.
Sent from my iPhone using Tapatalk
https://en.m.wikipedia.org/wiki/Spontaneous_glass_breakage. It's a wiki but references cited.
Sent from my Nexus 5X using Tapatalk
damn didnt expect it to be that bad, wont it happen again tho when she walks out into the heat?
ritchea said:
https://en.m.wikipedia.org/wiki/Spontaneous_glass_breakage. It's a wiki but references cited.
Sent from my Nexus 5X using Tapatalk
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If you look up images of spontaneous glass breakage none of the images look like the OP phone which you can clearly see a point of impact.
I'm sure It probably could've happened but so is getting hit by lightning
Sent from my iPhone using Tapatalk
shook187 said:
I'm not calling you a liar and I did read the OP... with that said a phone doesn't have to be dropped... damage could occur right from someone's pockets, pocketbook or purse.
And in this case it was your wife I'm not sure where she stores or carries her phone, if she's like my wife or a typical woman its probably in her purse. Could have dropped her purse, someone could've sat on her purse who knows.. Close a car door on her purse?
But I'm sorry I stated again phones don't just crack on their own.
Sent from my iPhone using Tapatalk
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The phone was in her hand when it cracked. She was taking pictures of herself, using the rear camera (which she obviously noticed that it wasn't broke at the time), sent me a pic, then she took another and this time noticed that it was shattered. Phone never left her hand as she was outside vaping. So I don't see what could have impacted the phone other than cold weather. It's very possible that the glass could have been defective, or it was forcibly assembled, in which would have caused pressure in the flash area due to it having a slight bevel around it. I just don't see how this is "impossible" when people buy defective items everyday. I posted to see if any other user has experienced this, not to argue or defend myself about how it happened. If you don't believe that things like this can happen, then why did you feel that you had to post your opinion?
My wife's iPhone cracked on its own.. we woke up in the morning and there was one straight crack just above the middle from each side of the bezels. We called Apple and they just needed pictures of the crack and they approved the free repair. So these random cracks do happen.
In any case, the phone came out in, I think, August? I haven't seen or heard of any similar reports of this happening, so unless lots of people's phones start shattering spontaneously from temperature shifts due to colder weather it's probably just a random crappy thing that can happen happening. I won the dead on arrival Core i5 4690K lotto when I built a friend's roommate a PC two or three years ago. **** happens sometimes.
BonezMontana said:
The phone was in her hand when it cracked. She was taking pictures of herself, using the rear camera (which she obviously noticed that it wasn't broke at the time), sent me a pic, then she took another and this time noticed that it was shattered. Phone never left her hand as she was outside vaping. So I don't see what could have impacted the phone other than cold weather. It's very possible that the glass could have been defective, or it was forcibly assembled, in which would have caused pressure in the flash area due to it having a slight bevel around it. I just don't see how this is "impossible" when people buy defective items everyday. I posted to see if any other user has experienced this, not to argue or defend myself about how it happened. If you don't believe that things like this can happen, then why did you feel that you had to post your opinion?
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already said than random cracks happened due to weather changing with the phone .
First ( Changing The Place Hot to cold or opposite )
Second ( Charging The phone while battery id very low will make device very hot and it the glass touch any cold material might crack .
Third : using the phone for long time while playing games will make the device hot from the back and if it touch a cold materiel might crack Also ! .
and there is many reasons to having a crack,
jkccl9 said:
the heat made the glass expand probs RIP
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when did that happen
xdanewbiedude said:
when did that happen
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read my posts !
xdanewbiedude said:
when did that happen
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Not to me
Sudden changes in temperature can really damage a device. But I didn't thought that Gorilla Glass will break that way.
gopinaidu77 said:
But I didn't thought that Gorilla Glass will break that way.
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that should be confirmed by Huawei !

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