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Hey guys-
I recently went from Liberated b005 to the FR008 and everything is working great except one thing: Exchange ActiveSync.
I have my normal email with gmail, and my business email & calendar is on Exchange. I am using the HTC "Mail" app on the phone. The problem is that it does not get the mail in a timely fashion. With the previous Liberated b005 Eclair it worked perfectly, just as expected, with no tweaking required. I'd get mail on my phone within a few minutes of when I got it on my PC. But now I generally have to open the Mail app and manually refresh it to get any Exchange mail.
Under "Accounts & sync" settings, I have "Background data" checked and "Auto-sync" (which I understand is aka "push email") is unchecked. Maybe it works right with Auto-sync checked but my battery life is horrible with it set that way.
I have "Exchange ActiveSync" account
Under "Data and synchronization" for that account, it has:
Schedule: Manual
Sync mail: checked
Sync contacts: not checked
Sync calendar: checked
If I click "Schedule", it has "Peak time" which is Mon-Fri 7:30am-7:00pm, and then "Frequency" Peak times: Every 15 minutes and Off-peak times: Every hour
I don't recall these "peak time" and etc. from the b005 settings. It just seemed to work as expected without me having to fool with it.
Any ideas why this isn't syncing my mail ever 15 minutes as I would expect during "peak time"?
Oh and by the way, thanks attn1 for the ROMs. This stuff is brilliant.
i don't think theres anything particularly wrong with what the app is doing.
you put that the schedule is manual...rather than you manually setting it, perhaps it means it only refreshes when you refresh it manually?
i would set it to auto sync and perhaps change a few other things to manage battery life better? disable gps/wifi when not needed, lower screen brightness all that stuff.
i know i'm not extraordinarily helpful, but thats all i've got.
Well, clearly under the "manual" settings, it appears that it's supposed to be doing something automatically.
I already manage gps & wifi and all that other stuff to improve battery life. I still have to charge the phone mid-day. Turning on Auto-sync may "fix" my mail issue (work around it, really), but the cost is way too high in terms of battery life.
mr72 said:
Hey guys-
I recently went from Liberated b005 to the FR008 and everything is working great except one thing: Exchange ActiveSync.
I have my normal email with gmail, and my business email & calendar is on Exchange. I am using the HTC "Mail" app on the phone. The problem is that it does not get the mail in a timely fashion. With the previous Liberated b005 Eclair it worked perfectly, just as expected, with no tweaking required. I'd get mail on my phone within a few minutes of when I got it on my PC. But now I generally have to open the Mail app and manually refresh it to get any Exchange mail.
Under "Accounts & sync" settings, I have "Background data" checked and "Auto-sync" (which I understand is aka "push email") is unchecked. Maybe it works right with Auto-sync checked but my battery life is horrible with it set that way.
I have "Exchange ActiveSync" account
Under "Data and synchronization" for that account, it has:
Schedule: Manual
Sync mail: checked
Sync contacts: not checked
Sync calendar: checked
If I click "Schedule", it has "Peak time" which is Mon-Fri 7:30am-7:00pm, and then "Frequency" Peak times: Every 15 minutes and Off-peak times: Every hour
I don't recall these "peak time" and etc. from the b005 settings. It just seemed to work as expected without me having to fool with it.
Any ideas why this isn't syncing my mail ever 15 minutes as I would expect during "peak time"?
Oh and by the way, thanks attn1 for the ROMs. This stuff is brilliant.
Click to expand...
Click to collapse
I have my exchange account set as follows:
Days: Every day
Peak time start: 05:00
Peak time end: 22:00
Peak times: As items arrive
Off-peak times: Every 4 hours
Works brilliantly.
First off I think "Auto-sync" being off is your issue. I do not believe that the "Auto-sync" setting refers to "push mail". I believe the auto-sync setting is general for all apps and how they are allowed to sync data either manual or automagically, where as push mail has to do with your mail client only. I believe setting your exchange account to receive items as they arrive is "push mail". I have Auto-sync enabled.
Think of it this way, your schedule settings are for the exchange app in particular where as the "auto-sync" setting is for all apps that use a data connection so no matter what you specify in the app settings, the general data sync settings will over ride them. By turning off auto-sync you are telling your phone to not allow any app to sync on it's own but to allow the app to sync when it is launched manually.
The only other thought that comes to mind is that if you are using wifi and connected to the same network that your exchange server is on, your phone will not be able to sync your mail unless you turn off your wifi or you have your wifi set to sleep after 15 minutes of phone sleep. Once your wifi sleeps your exchange mail will use the carrier network and be able to sync.
OK, I get it.
"Background Data" is aka "push"? Or, in other words, there is no way to allow a timed sync like a normal old fashioned email app, while also disabling push email, correct?
mr72 said:
OK, I get it.
"Background Data" is aka "push"? Or, in other words, there is no way to allow a timed sync like a normal old fashioned email app, while also disabling push email, correct?
Click to expand...
Click to collapse
Push refers to how an exchange server sends email to your mobile client, it has nothing to do with the "background data" or "auto-sync" settings. No matter how you want your exchange client to sync, either timed like every 5 minutes or immediately when items are received, you have to have "auto-sync" enabled for it to work.
Let's break it down like this:
With "auto-sync" enabled your mail should update per the schedule you set automatically without launching the app.
With "auto-sync" disabled your mail will only update when you launch it from the application shortcut.
Does that make sense?
NOTE: Background data must be enabled as well.
mr72 said:
Well, clearly under the "manual" settings, it appears that it's supposed to be doing something automatically.
I already manage gps & wifi and all that other stuff to improve battery life. I still have to charge the phone mid-day. Turning on Auto-sync may "fix" my mail issue (work around it, really), but the cost is way too high in terms of battery life.
Click to expand...
Click to collapse
turning on auto sync isn't a work-around; as a$$h4t pointed out, it is a solution. for your phone to grab mail as per your schedule, auto sync must be enabled.
as far as your battery woes go, i'm at a loss as to how it could be draining so much if you already manage your battery life pretty well. i would install the app watchdog task manager to keep an eye on any processes trying to eat more battery than they need to.
also, a readthrough of this tutorial never hurts.
mr72 said:
Under "Accounts & sync" settings, I have "Background data" checked and "Auto-sync" (which I understand is aka "push email") is unchecked.
Click to expand...
Click to collapse
The Background/Auto-sync settings are purely advisory, and many apps ignore them completely. To change the HTC mail sync behavior you need to change the settings in the HTC mail prefs.
When you do set Background and/or Auto-sync, most of the Google apps (and some of the HTC ones) start polling the network regularly, which is what kills your battery. Weather, stocks, gmail, etc etc. In my experience it takes quite a lot of tweaking to run them all down. Once done though, I've been able to re-enable those global settings without killing the battery.
thanks for the tips. Auto-sync is working fine now with Exchange and it's not draining the battery unduly, well not any more than it drains it with auto-sync turned off.
I can't seem to remove apps like News & Weather, GMail, Stocks, etc. that would use background data services and which I do not ever use. Guess I can just delete the apk files.
mr72 said:
thanks for the tips. Auto-sync is working fine now with Exchange and it's not draining the battery unduly, well not any more than it drains it with auto-sync turned off.
I can't seem to remove apps like News & Weather, GMail, Stocks, etc. that would use background data services and which I do not ever use. Guess I can just delete the apk files.
Click to expand...
Click to collapse
You can go into settings under "Accounts & sync" and go into each account that you don't want to sync and uncheck sync. I usually do that with news, stocks and weather right off the bat when I set up a phone. That will cut down on the background data and help with your battery life.
mr72 said:
thanks for the tips. Auto-sync is working fine now with Exchange and it's not draining the battery unduly, well not any more than it drains it with auto-sync turned off.
I can't seem to remove apps like News & Weather, GMail, Stocks, etc. that would use background data services and which I do not ever use. Guess I can just delete the apk files.
Click to expand...
Click to collapse
you can remove certain system apps via this method. i always do this for facebook, news/weather, stocks and things like that.
and for more battery help, check this out.
thanks. i'll check it out. location-based wifi would be the bomb for battery saving, but Y5 does not work on Froyo/Aria and everything else that has this feature is a paid app... guess I just am not yet willing to spring for it. Cheap == me.
I was searching around for solutions to help me with my massive battery drain in CM10 A4 for these 2 days and I realised little emphasis had been put on "wakelocks" in our i9003 forums; so I thought some discussion here would be nice to help all of us, especially relatively new people like me.
A detailed explanation can be found in ahalford's thread; and also in the XDA wiki. Below is just what I managed to sort out for our device, specifically CM10 A4 (not sure about applicability in other ROMs).
Wakelocks are identifiable via BetterBatteryStats and I would like to mention a few of them that I could identify (and if possible, solve). My purpose here is just to share some info that I managed to find and if possible provide some guide based on my own experience.
In CM10 A4, I uninstalled:
Google Search
Google Maps
News & weather
Google Backup Transport
CM Wallpapers
Android Live Wallpapers and its associated LWPs
Spare Parts
GTalk
Movie Studio
Certificate Installer
Wakelocks identified:
1. RILJ
Easiest way to solve: Flash the fixed kernel by loSconosciuto. Personally tested it on CM10A4, and SlimBean v3.1; both worked. Just screen off/on and the signals will return.
Alternatively, put the phone to Airplane Mode (I left my WiFi on), reboot. Then leave it to screen off for some minutes, and turn off the Airplane Mode. The signal bars may not return as of yet; so just DC and reconnect the WiFi. Signal bars return, RILJ stopped. :victory:
2. GTALK_ASYNC_CONN_com.google.android.gsf.gtalkservice UNSOLVED
Attempts: Removed GTalk (but problem persisted); Auto-Sync off; and disabled location settings.
Also worth to mention it occurred only when WiFi was on; didn't test it on mobile data (I don't have one).
Attempts of freezing apps: (Still investigating)
Search Application Provider
Network Location
com.android.backupconfirm
Google xxxx Sync (Contacts, Calendar, etc)
* Others recommended to sign out from Google account, and re-add (but I have no experience on this).
* Also somebody was talking about disabling GTalk-related services in Google Framework Services using Autorun Manager (or similar); but it didn't work for me.
3. AudioOut_2
Perhaps not a wakelock. If the time matches time of you opening any games/app that produce sound; it should be normal and should stop after exiting application.
* Saw a thread that this may happen if the app did not exit properly (e.g. here)
Any input/discussion would be greatly appreciated.
Will update more whenever I have time! Thanks!
cheeyeen said:
2. GTALK_ASYNC_CONN_com.google.android.gsf.gtalkservice[/B]
Solution: Removed GTalk (but problem persisted). Stopped it by freezing a few apps via TitaniumBackup but the exact way to do it is still unknown, currently trying to rule out the below one by one.
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Click to collapse
I think for 2nd wakeclocks you have to turnoff Auto-sync from setting.Double check your setting.Though there is not perticular button to turnoff Autosync in CM10 you have to use widgets to turnoff autosync.
And go to Play store settings disable all tick.That may be solve second one.
nicsptl said:
I think for 2nd wakeclocks you have to turnoff Auto-sync from setting.Double check your setting.Though there is not perticular button to turnoff Autosync in CM10 you have to use widgets to turnoff autosync.
And go to Play store settings disable all tick.That may be solve second one.
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Click to collapse
Thanks. Actually it was solved, but I forgot to mention that. I just didn't know how it went solving lol :laugh: And yeah, Auto Sync off via power buttons in notification drawer and verified from the account settings.
Hello,
Since using my Blu Pure XL I've noticed the phone doesn't always have an Internet connection regardless of whether it's using Wi-Fi or data.
For example, I could go into Whatsapp which'll then load any messages that haven't been pushed. I use Whatsapps web, which'll recognize it can't connect to my device till I've opened the app.
Another example is Fitbit, on my previous phone (HTC One M7) it would sync throughout the day but now I'm having to manually sync, sometimes even reboot the phone as it can no longer connect to the Fitbit (Bluetooth).
I've set WLAN to stay on during sleep and turned off intelligent power saving yet still have this issue.
Hi
I'm in the same case, I first thought that it was an incompatibility with the French network but it seems to be something else.
Maybe we should wait and test if it's better with the cyanogen ROM that will come.
Bye
Mine doesn't do this...
Maybe a Power Saving setting you have enabled that I don't?
I've found an option where you can view each app that syncs and the last sync time, my apps hadn't synced since I opened the app, I've also checked Settings>Advanced Settings>Accounts>More>Auto-Sync Data and it's ticked.
I'm using the phone on a UK network but I can't see how that would have any impact on syncing.
Hi
I just checked and disabled the intelligent power saving mode in battery settings. I'll test on this evening and I'll see.
I think I've found the problem. Under Settings>Notification Centre>Notice Management I had to mark my apps as "Set to Important Notice'.
Hi
This is much better now, thanks !
Hello guys, and girls, I tried to search for this issue I'm facing, but no luck at all and it's getting quite annoying:
At night when I go sleep I leave my phone turned on while disabling wifi and 4g connection to avoid WhatsApp notifications at night.
After installing latest B182 version in my MHA-L29 Mate9 I'm facing weird battery drains as you can see in screenshots. At first I didn't notice, but looks like WhatsApp is consuming like hell when no connection is available.
Right now I have the dual application option turned on because of 2 sim cards and had until this morning the "ignore battery opt." granted to avoid (even if it seems ok after B182) the clone app issue not making receive notifications.
Attached pictures show a massive battery drain after I went sleep and then a normal battery consumption while I turned it on.
From 21:47 till 22:47 WhatsApp is using 22mAh (normal use while connected to wifi), instead from 2:17 till 3:17 (display off and no connection) it shows a 352mAh usage!!
Any ideas? It's getting really annoying because I want leave it turned on in case of emergency but afraid I won't be able to get morning alarm ring.
Do you have a wifi search turned on even if the wifi is turned off? Same as 4G data .
indy1369 said:
Do you have a wifi search turned on even if the wifi is turned off? Same as 4G data .
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Click to collapse
Hello, I have wifi turned off and default settings, looking at screenshots it says that Wifi is on and that's strange indeed. But I see no wifi search and it doesn't make sense if it's turned off. Also it used to work fine until B182 update.
Search in settings for wifi and Bluetooth scanning and turn them off,they are in location settings.
gm007 said:
Search in settings for wifi and Bluetooth scanning and turn them off,they are in location settings.
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Click to collapse
Done, still I don't get why is causing issues when it used to be working fine. I'll let you know if it works, only thing left is understanding why whatsapp is draining battery like that.
Thank you
2 whatsapp is known to drain battery and if you disable data or wifi, whatsapp still scan to get data and that drain more battery,so better to keep data on and maybe force whatsapp to close when screen is off?just try not sure.
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
Turn wifi scanning off, leave your data on overnight and put the phone into do not disturn mode. You can close whats app manually before your go to bed. Also wifi scanning will turn on if you click ok for the propt which says google will needto use your location or what. (ofc gps is turned on) some app require it like tinder on 4g...... LOL
Alta1r said:
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
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Click to collapse
Yeah I know about that, but that's not an option. As I said it always used to work fine. So to me it's a strange behaviour as it is right now and it doesn't make sense at all that an app using a connection keeps draining like that when no connection is available and uses quite no battery at all when screen on and connection available.
What I mean is that I want undersand why it's not working anymore rather than looking for workarounds.
gm007 said:
2 whatsapp is known to drain battery and if you disable data or wifi, whatsapp still scan to get data and that drain more battery,so better to keep data on and maybe force whatsapp to close when screen is off?just try not sure.
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Click to collapse
No luck, I did another hard reset + cache partition wipe and disabled wifi/bluetooth ocnnection for apps and indeed it didn't show wifi as connected when it wasn't but still getting battery drain from whatsapp, don't really get what's wrong now and why it was ok before B182
Alta1r said:
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I agree, I use the automatic 'Do not disturb' setting and it works great. Highly recommended. You can whitelist some important contacts, so they can still call you.
Sho-Bud said:
I agree, I use the automatic 'Do not disturb' setting and it works great. Highly recommended. You can whitelist some important contacts, so they can still call you.
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Click to collapse
So you agree that there is a bug. Do notizie disturb IS non an option to me
I just received a newer version of WhatsApp, it might fix some bugs. I haven't noticed a problem with WhatsApp, because I always have a dataconnection, but I trust you that there is a bug. I don't know if that bug is in the Huawei firmware or in WhatsApp. You can try to get support from WhatsApp.
Sho-Bud said:
I just received a newer version of WhatsApp, it might fix some bugs. I haven't noticed a problem with WhatsApp, because I always have a dataconnection, but I trust you that there is a bug. I don't know if that bug is in the Huawei firmware or in WhatsApp. You can try to get support from WhatsApp.
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Click to collapse
Tried everything but no results, it looks like it's happening only with whatsapp, but just after installing B182, I'll install viber to check how it works with no connections to be sure to make whatsapp the culprit as not compatible with last firmware release. Kinda frustrating to be honest, I'm thinking about taking a flight and not be able to watch a movie because of battery drain
As a workaround for your flight, you may try to use the ultra battery saving mode, and add your video player as an available app in this mode. It should kill all other apps. I never tried it myself, but it may work until there is a better solution.
Hi, I have this problem too. Whatsapp is draining batt at night.
UnderXP said:
Hi, I have this problem too. Whatsapp is draining batt at night.
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Click to collapse
Which version? B182?
moscatomarco said:
Which version? B182?
Click to expand...
Click to collapse
MHA-L29C605B111.
I have 2 sims, activated Whatsapp twins app. I use airplane mode at night.
UnderXP said:
MHA-L29C605B111.
I have 2 sims, activated Whatsapp twins app. I use airplane mode at night.
Click to expand...
Click to collapse
I'm on B182 dual sim. I only disable WiFi and 4g at night. Viber and hangout are working properly. Whatsapp is draining battery. I already sent a couple mails to whatsapp support but no answer yet. I guess it's whatsapp issue right now
moscatomarco said:
I'm on B182 dual sim. I only disable WiFi and 4g at night. Viber and hangout are working properly. Whatsapp is draining battery. I already sent a couple mails to whatsapp support but no answer yet. I guess it's whatsapp issue right now
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Click to collapse
Ciao, I'm using same phone Mate 9 (italian) / dual sim / B182 / double app for whatsapp and getting exactly same issue.
Never noticed until went abroad and kept phone for a while without any connection, when a connecton /wi-fi or mobile is always available the battery drain is normal, but when it has no connection available, in flight mode as well, it's getting very hot in back/upper side and draining battery superfast.
I tried to disable several things such as automatic updates for Android system or wi-fi search but no results, and I have found too that the cause is whatsapp, clearly a bug.
Only workaround working so far is going in the battery menu and stop manually whatsapp by the high battery consumption list. After this manual disable, battery consumption goes fine. In facts, although I have disabled in the whatsapp app the possibility to keep the app running in background and selected to close at screen lock, it's staying there and draining battery like hell. I also tried to cancel the whole whatsapp data and re-login but nothing changed, I still haven't tried to re-install but I guess it's pointless as well.
However this is just a workaround, I'll try to write to whatsapp support and get their comment. I tried alreasy with Huawei technical support before having so much details and their help was very general, just recommended to do battery test (battery is perfect, in normal conditions I can get 2 days duration with heavy usage) and to reset the phone (I can't see how this would help).
Keep you posted as soon as I have some news.
I was looking at my girlfriends phone to compare some battery stats and was astounded to see that Google play services was draining 45% of the battery.
As it's not my phone don't really have the time to do any serious diagnostics at the moment, and wanted to know if anyone had/had solved a similar issue?
Appreciate the help
Welcome to Android
b1337 said:
Welcome to Android
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Haha I am a lifelong android user, just haven't had a Google phone since my 6p.
Just wondering if there are any known issues as I wont have the opportunity to do the gsam/betterbatterystats debug that I would otherwise do as it's my girlfriends phone
Also the fact its draining 2% a minute when in use is insane :silly:
Try the beta and see if that helps.
Usually, google play services drains are related to sync. The account/google play/other google service is trying to sync but not connecting, so it just continually tries to reconnect. Try turning off sync and see if the problem goes away. It might be syncing in areas with weak signal is causing the problem.
I just checked my Pixel 3 and Google Play Services does not show up on my battery usage chart. Only Nova Launcher (3%), Google Play Store (2%), Outlook (2%) and BlueMail (1%). I have been trying out different email programs for the last couple of hours and just ran the current security upgrade.
whbrittain said:
I just checked my Pixel 3 and Google Play Services does not show up on my battery usage chart. Only Nova Launcher (3%), Google Play Store (2%), Outlook (2%) and BlueMail (1%). I have been trying out different email programs for the last couple of hours and just ran the current security upgrade.
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Click to collapse
You have show system apps by hitting the 3 dots, although the problem hasn't come back since playing with some settings and a reboot