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Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
A.R.Cante said:
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
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Click to collapse
Hi, so which ROM are you running?
TheShoxter said:
Hi, so which ROM are you running?
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Its stock CM11s rom with franco.kernel r7, TWRP, and root
A.R.Cante said:
Its stock CM11s rom with franco.kernel r7, TWRP, and root
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Click to collapse
Ok. So your data connection was working fine with that same build previously? Nothing changed on your phone, it just stopped working?
TheShoxter said:
Ok. So your data connection was working fine with that same build previously? Nothing changed on your phone, it just stopped working?
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Exactly
A.R.Cante said:
Exactly
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That's strange! It seems like a very random glitch then, which often seem to fix themselves as randomly as they occur.
Have you tried rebooting your device, turning off/on data? Also, in Settings>Mobile Network Settings, is your preferred network type set to LTE, or the highest that's there?
TheShoxter said:
That's strange! It seems like a very random glitch then, which often seem to fix themselves as randomly as they occur.
Have you tried rebooting your device, turning off/on data? Also, in Settings>Mobile Network Settings, is your preferred network type set to LTE, or the highest that's there?
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Click to collapse
Yes all of it even an Soft-Reset
freight Voitemy
A.R.Cante said:
Yes all of it even an Soft-Reset
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Ok, and the "Data Enabled" checkbox in Mobile Network Settings is checked? And you are positive APN is all correct?
If yes and yes, then I'm not sure what could be the problem, considering how it WAS functioning previously. I would just suggest to keep rebooting and fiddling with the Network settings, such as turning off/on data, verifying APN settings, checking Network Operator, making sure SIM is properly inserted, etc.
I wish I knew exactly what was wrong, but I'm not sure.
A.R.Cante said:
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
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Click to collapse
I had this problem before. I solved this by doing a factory reset.
jong17 said:
I had this problem before. I solved this by doing a factory reset.
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A factory reset was my last option. Thank you this did fix it.
Did you resolved? I've same problem. Factory reset didn't work for me!
Hi,
I have the same problem. I only had the phone for three weeks now and two days ago internet stopped working in the middle of browsing/watching you tube video. Did not start since even though I've tried several methods (except factory reset, as I want to leave that one as last resort.
Is there any other way than factory reset to fix it ?
Do you all have franco kernel installed?
Need help
I lost the internet connect when I installed CM12 Nightly -> thought it was a bug in the ROM and sorta lived with it.
But when I reverted to 11-S I realized that the internet connection didn't work on that rom either. I've tried everything factory reset - Soft/Hard - reset -> flash other rom's on it. EVERYTHING!!! -> I also tried a couple of different SIM-cards none of them worked, I tried to contact my ISP, they couldn't help me, they said I had all the right settings so it's most likely something with my phone...
I've got no idea on how I can fix it. and would love if anyone could help me sort this problem out -> I don't have any important data on the phone so we can reset it as much as needed...
Heroicfield said:
I lost the internet connect when I installed CM12 Nightly -> thought it was a bug in the ROM and sorta lived with it.
But when I reverted to 11-S I realized that the internet connection didn't work on that rom either. I've tried everything factory reset - Soft/Hard - reset -> flash other rom's on it. EVERYTHING!!! -> I also tried a couple of different SIM-cards none of them worked, I tried to contact my ISP, they couldn't help me, they said I had all the right settings so it's most likely something with my phone...
I've got no idea on how I can fix it. and would love if anyone could help me sort this problem out -> I don't have any important data on the phone so we can reset it as much as needed...
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Click to collapse
I think you need to flash the CM11s modem again,then flash cmm11s backup or clean cm11s install. I had the same problem with you,once i flash any variant of Lolipop there is no signal,and revert to CM11s no signal eighter,flash CM11s modem again,no signal neighter,then flash CM11s backup,its worked.
Need additional help
maskelisuvari said:
I think you need to flash the CM11s modem again,then flash cmm11s backup or clean cm11s install. I had the same problem with you,once i flash any variant of Lolipop there is no signal,and revert to CM11s no signal eighter,flash CM11s modem again,no signal neighter,then flash CM11s backup,its worked.
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Click to collapse
How do I flash the modem and backup? -- Help needed.
I have the same problem this morning. I'm certain that every settings are correct.
Reply
adesutama said:
I have the same problem this morning. I'm certain that every settings are correct.
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I did ask One Plus about it, they send me this zip (re-uploaded) http : // www . mediafire . com / download / rmuaie7f8ch5dji / ONEPLUS % 2BONE - StockRecovery - Windows . zip
(can't post links yet) which I then ran to fix the problem. just be aware of that it locks your bootloader again, if you don't want it to lock your bootloader edit the .bat files and delete the line which says "fastboot oem lock" and you should be good to go (worked anyways for me).
Thanks a ton this really was Helpful.. I guess OnePlus One has a glitch 11.1 and now also with 12.1 CM.. Will try Factory Restore and will update.. Same thing happen with my Frnd in India.. who switch between SP's. He had to restore to fix the internet issue.
I have had the same problem on one of my oneplus 2's. One phone works fine. The other phone was working but is not connecting to Internet using data connection. I have checked the settings and they are exactly the same as the other phone which is working fine.
I am very perplexed by this very peculiar problem which apparently no one has
I bought my OPO here in UK, it arrived swiftly and i could not be happier. But wait, curiosity killed cat( in this case me) I was able to use my OPO regularly but i did a mistake and saw coloros posted on oneplus development and gone ahead and installed it via fastboot.
Next day reverted back to CM11S via fastboot.
Now the whole time my EE sim was in the phone. One day morning i can't able to make calls, as soon as I try to call nice 4g signal goes completely down and phone give message that no mobile network.
I tried vodafone and O2 sim which sim to work nicely but now no network all.
I got new EE sim, and voila again comes back network after factory reset. I try to make a call and again the same thing; network goes out completey.
Please help.
I have already put the request with paypal requesting refund, now I don't know what will happen
But in meanwhile if there is something I can do please let me know, also some senior members can explain why is this happening
Try installing the latest radio/modem. Download the latest OTA here, then extract the file called NON-HLOS.bin.
Reboot into fastboot, do fastboot flash modem path/to/NON-HLOS.bin, reboot, and see if that helps.
Your network problems are probably because you still have the ColorOS radio image.
Try setting it to WCDMA Preferred, or LTE/GSM (Auto PRL) which is what I use... it doesn't completely solve the problem for me but it helps in most areas.
hashim71 said:
Try setting it to WCDMA Preferred, or LTE/GSM (Auto PRL) which is what I use... it doesn't completely solve the problem for me but it helps in most areas.
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I agree with him. It seems like your phone is getting 4G signal but since the OPO does not have Voice over LTE (VoLTE), your phone is forced to go back into 3G mode in order to make the phone call. Set it to LTE/GSM (Auto PRL) as what hashim said and it should fix your problem. Your phone is probably on 4G only mode.
The same thing happened to me on Fido in Canada. I side loaded the 30O update and went back to 25R. When I reverted I was not able to accept any calls or texts. My phone would get the com.android.phone force stop error. I tried deleting the data from the phone, contacts, and Sim Toolkit apps but ultimately had to do a factory reset from recovery to fix the issue. Lost all my progress on Final Fantasy VI too..
Guys I love xda community my problem is solved
latenightchameleon said:
Try installing the latest radio/modem. Download the latest OTA here, then extract the file called NON-HLOS.bin.
Reboot into fastboot, do fastboot flash modem path/to/NON-HLOS.bin, reboot, and see if that helps.
Your network problems are probably because you still have the ColorOS radio image.
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Click to collapse
Many thanks man
I got it sorted with your method. I tried this also before but on windows 8.1 machine but no luck. This time I tried with another cable and on Mac so this time it worked. I was on verge of returning the phone.
This problem is killing me -- "Not registered on network" -- I've tried everything
I have the SM-G920F model S6.
Custom rom initially was XtreStoLite 1.4a with the latest bootloader and modem installed via Odin.
It was working fine for a month or so... Then suddenly I received network connectivity issues (doesn't connect to 3G/4G and I can't make or receive any calls or texts). I thought the sim was damaged, I bought a new one with a new number, still not working.
I upgraded the rom from 1.4a to 1.5 via TWRP (doing a factory reset too).
Still nothing.
I've tried turning phone off and on, clearing the cache for the "phone" app too.
Also checked the IMEI number, it's fine, no mismatch and it's not banned/been blocked either. Tried the whole selecting a specific network/finding network automatically thing too, no dice T_T
Nothing is working.
Anyone help? It's crazy that my phone isn't working despite all these actions I'm taking!
KazuyaXR said:
I have the SM-G920F model S6.
Custom rom initially was XtreStoLite 1.4a with the latest bootloader and modem installed via Odin.
It was working fine for a month or so... Then suddenly I received network connectivity issues (doesn't connect to 3G/4G and I can't make or receive any calls or texts). I thought the sim was damaged, I bought a new one with a new number, still not working.
I upgraded the rom from 1.4a to 1.5 via TWRP (doing a factory reset too).
Still nothing.
I've tried turning phone off and on, clearing the cache for the "phone" app too.
Also checked the IMEI number, it's fine, no mismatch and it's not banned/been blocked either. Tried the whole selecting a specific network/finding network automatically thing too, no dice T_T
Nothing is working.
Anyone help? It's crazy that my phone isn't working despite all these actions I'm taking!
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Click to collapse
ttry with stock firmware, when you have no register on the network are 2 posibilite 1 you phone is reported or 2 is a modem problem and maybe you can fixed with the stock firm.
1
Saafir said:
Settings>System Update>Update Profile
Report back.
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Hey Saafir,
I don't seem to have that anywhere on my phone. Checked in every single menu in the settings area......
Saafir said:
Ouch. I am unsure then bud. Sorry
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Maybe you really should try stock ... Or if you managed to root without triping Knox you could unroot and go completely stock and if it works test it for some time and if stock dose not work ... Then at least your phone is stock ( taking in account that Knox is not triped ) go to service and see if they could help you in any way ...
Also if you have warranty at all ...
Sent from my SM-G920F using XDA Free mobile app
Hello all. Since this is a new account I guess I cannot post under the development page. So my question is this (sorry if this has been asked before I search as much as I could). I installed this Echoe Rom about four days ago and works great but when someone tries to call me I recieve nothing, sometimes a Voice-mail but doesn't ring or get a notification. Rebooted and no go. I thought it was an issue with the cache/Davilk so I wiped and rebooted but still nothing. So I researched and some android users (pm another site) said you have to switch between Auto/LTE/4g and 3g/2g and back again....finally worked. But every time it reboots I have to do this and it's rather annoying because I get a random reboot everyday. If anyone knows a work around for this would greatly appreciate it because after a day of trying to fix it I'm stumped lol. Thx
Viktor0088 said:
Hello all. Since this is a new account I guess I cannot post under the development page. So my question is this (sorry if this has been asked before I search as much as I could). I installed this Echoe Rom about four days ago and works great but when someone tries to call me I recieve nothing, sometimes a Voice-mail but doesn't ring or get a notification. Rebooted and no go. I thought it was an issue with the cache/Davilk so I wiped and rebooted but still nothing. So I researched and some android users (pm another site) said you have to switch between Auto/LTE/4g and 3g/2g and back again....finally worked. But every time it reboots I have to do this and it's rather annoying because I get a random reboot everyday. If anyone knows a work around for this would greatly appreciate it because after a day of trying to fix it I'm stumped lol. Thx
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Click to collapse
I has this issue ... what fixed it for me was just making a backup with TitaniumBackup and doing a clean install of stock firmware, re-rooting and and flashing the rom and then wiping data in the Aroma installer... doing this gave me zero issues .
KillerClaw321 said:
I has this issue ... what fixed it for me was just making a backup with TitaniumBackup and doing a clean install of stock firmware, re-rooting and and flashing the rom and then wiping data in the Aroma installer... doing this gave me zero issues .
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Thanks for replying. I definetly will try this later. Appreciate it :good::good:
Viktor0088 said:
Hello all. Since this is a new account I guess I cannot post under the development page. So my question is this (sorry if this has been asked before I search as much as I could). I installed this Echoe Rom about four days ago and works great but when someone tries to call me I recieve nothing, sometimes a Voice-mail but doesn't ring or get a notification. Rebooted and no go. I thought it was an issue with the cache/Davilk so I wiped and rebooted but still nothing. So I researched and some android users (pm another site) said you have to switch between Auto/LTE/4g and 3g/2g and back again....finally worked. But every time it reboots I have to do this and it's rather annoying because I get a random reboot everyday. If anyone knows a work around for this would greatly appreciate it because after a day of trying to fix it I'm stumped lol. Thx
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Do you have Lspeed installed by any chance? If so do you have improve call quality enabled? Disabling this fixed the issue for me so anyone who has this problem and enabled it, disable it and see if it fixes the problem.
Hey Folks
So I've bought a Pixel phone. Rooted it via BL unlock and SuperSU from chainfire. Root is working.
Unfortunaltey the SMS isn't working properly. If I send a SMS, then I can't receive SMS any more.. until I restart the phone. please note: I can send SMS and they are delivered to other phones! but I don't receive SMS after the first one which I send.
I've also a exclamation mark on the cellular Signal sign and also on the WiFi Signal sign.
I've tried a different SIM Card, I've changed my tel. number to the new SIM Card..
also tried Hangouts as the Default app for sms. also tried to reset APN's. tried also star#star#4636#star#star and switched off data and Switch on again.
I have a Firewall installed named Droidwall. but anyway if I Switch it off it doesn't work..
Any ideas what I can do here?
I know I can make a full reset to defaults and it will sure work again, but I think there must be a solution.
thanks in advance!
gpixel
P.S.: Carrier: Swisscom (Switzerland)
I can receive only one sms. Then i do reboot and get new sms..
Nobody had this issue before?
I've update to the new SuperSU 2.78 R5 but it didn't help either.
Can anybody help?
Sounds like a bad sim card
Try flashing the factory image removing the -w from flash-all script so you don't overwrite /userdata and then you can easily re root. If it is still messed up, that is your userdata corruption, or SIM/hardware defect.
Sent from my sailfish using XDA Labs
There is a bug I filed related to the SMS/MMS function of the phone. I've not seen it manifest itself in that way, but if you have the SMS app open, in the foreground, and get a call you can't answer the call til' you screen off/on again. May be related.
I have had this issue when AP settings were not proper.
Sent from my Pixel using Tapatalk
maulich said:
I have had this issue when AP settings were not proper.
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They are correct and I never touched them.
If I do an unroot with the button within the SuperSU app, will I lost something or is it only unroot without wipe?
Anybody can help in this big community?