Ghost *Scrolling*? - OnePlus 7 Pro Questions & Answers

There are numerous people reporting ghost touches, however I am not one of those people.
Instead, I'm dealing with ghost scrolling...
If I'm scrolling through Twitter for example, randomly, my device will scroll up or down insanely fast, and will scroll quite the distance as well.
I've tried the workaround of disabling NFC but the issue is still there.
Just curious if anyone else has this issue and knows of a fix? I was tolerating it for a while but now it's beginning to become a little too annoying...

I have this in youtube occasioanlly

I have this happening as well in multiple apps. Disabling NFC has not helped.

rickysidhu_ said:
There are numerous people reporting ghost touches, however I am not one of those people.
Instead, I'm dealing with ghost scrolling...
If I'm scrolling through Twitter for example, randomly, my device will scroll up or down insanely fast, and will scroll quite the distance as well.
I've tried the workaround of disabling NFC but the issue is still there.
Just curious if anyone else has this issue and knows of a fix? I was tolerating it for a while but now it's beginning to become a little too annoying...
Click to expand...
Click to collapse
Probably most likely accidental edge touches with your palm grabbing the scroll bar on the curved edge? Don't have my 7 Pro yet but I get this every now and then on my Note9.

None here since my case positions my hand far enough away from unwanted touches. ?

Namolas said:
Probably most likely accidental edge touches with your palm grabbing the scroll bar on the curved edge? Don't have my 7 Pro yet but I get this every now and then on my Note9.
Click to expand...
Click to collapse
Hmm, haven't thought of this actually. I will actively keep my palm away from the edge and see if the issue persists or not.
Thanks for the suggestion!

rickysidhu_ said:
There are numerous people reporting ghost touches, however I am not one of those people.
Instead, I'm dealing with ghost scrolling...
If I'm scrolling through Twitter for example, randomly, my device will scroll up or down insanely fast, and will scroll quite the distance as well.
I've tried the workaround of disabling NFC but the issue is still there.
Just curious if anyone else has this issue and knows of a fix? I was tolerating it for a while but now it's beginning to become a little too annoying...
Click to expand...
Click to collapse
Same here and it scolls like THE FLASH its so fast when it does it.

rickysidhu_ said:
Hmm, haven't thought of this actually. I will actively keep my palm away from the edge and see if the issue persists or not.
Thanks for the suggestion!
Click to expand...
Click to collapse
Update on this,
I made sure there were no accidental touches yet the super fast and abrupt scrolling issue is still there
Hopefully OnePlus can fix this in a future update.

I'm still dealing with this issue on 9.5.7

Still present on 9.5.8
Seems like other users are reporting the same but others are surprised hearing about it. Makes me think it's a hardware issue.

I get it on Google maps if i zoom in or out. The screen will pan way right after i take my fingers off the screen

hallo dare said:
I get it on Google maps if i zoom in or out. The screen will pan way right after i take my fingers off the screen
Click to expand...
Click to collapse
I've seen this on multiple devices. It happens with some apps. Not exactly a device issue, I don't think.

AarSyl said:
I've seen this on multiple devices. It happens with some apps. Not exactly a device issue, I don't think.
Click to expand...
Click to collapse
O right. Never experienced it before on any device, including my previous OP phones

Related

Screen sensitivity

Hey guys, my son plays a Batman Lego Movie game and it's similar to Subway Surfer. He was telling me last night the screen is not very sensitive compared to his S8. Has anyone encountered anything the same? I don't play too many games but I wonder if this is something on all of the PH1s or just mine.
Sent from my PH-1 using Tapatalk
I noticed the same thing but I'm not a gamer. I have to touch some things twice to get it to do what it's supposed tozoo
I am noticing the same thing! I haven't noticed it in games since I don't game but I do have to tap things twice sometimes. I thought it was just me! Haha
Sent from my PH-1 using Tapatalk
Same here. Also seems to have micro stutters when scrolling. Not smooth scrolling at all.
Sent from my SM-G955U1 using Tapatalk
Scrolling isn't too bad. Overall I really like the device. Build quality is exceptional. Haven't had it long enough to comment on battery or camera. Might actually keep it over the note.
Sent from my PH-1 using Tapatalk
oh... I'm not liking this. I'm not a gamer, but I like my phones to be responsive. I swear my Nexus 6P sometimes picks up the heat of my finger before I actually touch. That is sensitive!
Reporting same issue of having to tap things twice to register.
Agree similar issues here but some fanboy is going to come and say we all are just making this up to make look essential bad. When so many people are complaining that basic stuff isn't working properly you know this company wasn't ready software wise for the launch. Looks like they wanted to rush it out before the fall launch of major phones.
Considering that is an adjustable setting in some way (Since some other devices have a "Glove mode" and whatnot) I wonder if this can be adjusted in software easy enough in an update or given to us as an option. (Or heck, get root, make changes. )
Also, remember the phone does have a lot of rejection detection built in mainly because you will be touching the edges much easier on the device than you would most others. This for sure can cause sensitivity problems but just to check, how does the phone do one handed without anything near the edge of the screen?
It's just a thought but I notice this with other devices (my U11 even has this issue and I do dislike it vs my 6P and G3 even).
ZooBaAr said:
I noticed the same thing but I'm not a gamer. I have to touch some things twice to get it to do what it's supposed tozoo
Click to expand...
Click to collapse
I like the "I'm not a gamer" comment..... With a Descent Underground Sig. lol
Lier!
(also I feel that game is less Descent feeling than Overload. Overload feels perfect while Descent Underground just feels and looks, off.)
IM0001 said:
Considering that is an adjustable setting in some way (Since some other devices have a "Glove mode" and whatnot) I wonder if this can be adjusted in software easy enough in an update or given to us as an option. (Or heck, get root, make changes. )
Also, remember the phone does have a lot of rejection detection built in mainly because you will be touching the edges much easier on the device than you would most others. This for sure can cause sensitivity problems but just to check, how does the phone do one handed without anything near the edge of the screen?
It's just a thought but I notice this with other devices (my U11 even has this issue and I do dislike it vs my 6P and G3 even).
I like the "I'm not a gamer" comment..... With a Descent Underground Sig. lol
Lier!
(also I feel that game is less Descent feeling than Overload. Overload feels perfect while Descent Underground just feels and looks, off.)
Click to expand...
Click to collapse
Lol, well ok, not a phone gamer! Ugh. No.
Good point in the edge thing, that is where I notice it most like top corner 3 dot.
Thanks for pointing that out.
I like the phone so I'll live with it till I can't ?
Zo0
Could they really adjust sensitivity with a software update?
Sent from my PH-1 using Tapatalk
Same!
I am finding screen sensitivity issues as well. I don't see any scrolling issues though. Just seems like I have to touch things a couple times. Especially the keyboard when typing
I'm fortunate in that I'm not having any sensitivity issues, or scrolling issues.
Some apps do seem to have issues with the what would seem to be a screen resolution issue (textra for example) where the inputs are off by a few pixels. Maybe this is what y'all are experiencing?
This is my second day with the phone, it's definitely smoother than day one. I'm guessing the OS was optimizing.
Sent from my PH-1 using XDA Labs
-Michael_ said:
I'm fortunate in that I'm not having any sensitivity issues, or scrolling issues.
Some apps do seem to have issues with the what would seem to be a screen resolution issue (textra for example) where the inputs are off by a few pixels. Maybe this is what y'all are experiencing?
This is my second day with the phone, it's definitely smoother than day one. I'm guessing the OS was optimizing.
Sent from my PH-1 using XDA Labs
Click to expand...
Click to collapse
Same here no issues with that.
I need TWRP to restore all my data.
I need TWRP and root to get rid of all the stinking ads everywhere.
I notice it as well while playing clash royale, really annoying.
-Michael_ said:
I'm fortunate in that I'm not having any sensitivity issues, or scrolling issues.
Some apps do seem to have issues with the what would seem to be a screen resolution issue (textra for example) where the inputs are off by a few pixels. Maybe this is what y'all are experiencing?
This is my second day with the phone, it's definitely smoother than day one. I'm guessing the OS was optimizing.
Sent from my PH-1 using XDA Labs
Click to expand...
Click to collapse
It's definitely this, I can't reorder stats in the fitbit app. I tried plugging in a USB mouse and it still didn't work so it's not the touch.
I haven't noticed any issues with having to tap the screen twice, however I have noticed while typing the haptic feedback sometimes seems like it misses a letter or two. The action registers and the letter appears but i get no vibration for some reason. It's been pretty sporadic. Maybe an AOSP but since we're so close to stock?
Sent from my PH-1 using Tapatalk
I seem to be having the same issues... starting to get very frustrating.
I'm not having any sensitivity issues. Are you seeing them after installing any apps?

Touch Screen Dead-Zone

Lately (since oreo i believe), a lot of phones affected by this weird bug. When you touch the screen, and move your finger really slowly, the OS ignores that slight accurate movement. After a couple of milimeters movement, it then recognize the movement, creating a sudden jump in detection .
It is not a sensitivity issue, because right after you touch the screen, it detects your finger. But the OS maybe choose to disregard that slight accurate movement as accidental.
In my experience, the same thing occurs in Sony XZ2, P20 Pro (now fixed since 120 firmware), in smaller extent in Mix 2s, and yes in OP6 as well (alo not as pronounced but definitely there).
Most users wont be aware of this issue, but avid fps gamers who needs accurate aiming might be troubled in getting their frags.
Check out these videos, one is of oneplus 6, and the other one as a comparison pixel 2 xl with almost zero deadzone.
Oneplus 6
Pixel 2 XL
Anyone else experiencing this "problem"? Still experiencing it on 5.1.6 ..
Huawei recognized this problem and fixed it. So this bug is definitely fixable.
Here is the thread from p20 pro forum
Here is the thread from XZ2 forum
Just test it with the multi-touch app and i can see it too.
But honestly, I was not aware of the issue. I didn't notice a thing in normal use.
Have you reported this to OP?
tWoBrO said:
Just test it with the multi-touch app and i can see it too.
But honestly, I was not aware of the issue. I didn't notice a thing in normal use.
Have you reported this to OP?
Click to expand...
Click to collapse
Yes under normal daily use it is definitely not noticeable..
Btw, how to report to OP? Oneplus forums?
I have it as well,
Mine is very annoying because every content that I wanna see is very frustrating because every tiny bit of a swipe makes the page go down or up a lot and fast
Is there any fix to that?
Allesa said:
Yes under normal daily use it is definitely not noticeable..
Btw, how to report to OP? Oneplus forums?
Click to expand...
Click to collapse
Here: https://forums.oneplus.com/feedback
They usually contact you in private for more info. Logs and stuff.
https://forums.oneplus.com/threads/touch-screen-latency-deadzone.851559/
Done.. Hopefully they recognize the problem and escalate this.. Loving the phone, but too bad it's unusable to play my kind of games
No one else have an issue with is? Or not a lot of pubg gamers around here?
no issues with pubg here, maybe the custom kernel fixes the issue? not sure but its really responsive with me on blu_spark
virtyx said:
no issues with pubg here, maybe the custom kernel fixes the issue? not sure but its really responsive with me on blu_spark
Click to expand...
Click to collapse
if you touch, hold, slowly slide your thumb to aim, will it follow instantly? Or does it have slight delay until it recognize your precise movement?
just a shot in the dark , But try disabling pocket mode under advance see if that makes a difference.

Ghost touching - is it worth RMA'ing - alert slider paint wearing off?

My phone experiences occasional ghost touches, but mainly when CPU-Z is on. I know it's an issue on a lot of OnePlus 7 Pro's, but is it worth RMA'ing my device - or is it likely the next one will have the same problem?
Also my alert slider, I'm not sure, but part of the anodisation seems to be wearing off - at least there's a lighter area - attached pic for reference. Is this an issue? I've had the phone 3 days.
https://imgur.com/IPG8uZ4
Personally, I think the ghost touch issue in cpuz, with nfc and 90 htz enabled, is a software issue. Should be able to be fixed with a update. Seeing that there are very specific circumstances to make it happen, I'd bet most have it and just don't know. I would have never known had I not seen it here and tried it. Does anyone really leave NFC on when they're not using it?
theaxis01 said:
Personally, I think the ghost touch issue in cpuz, with nfc and 90 htz enabled, is a software issue. Should be able to be fixed with a update. Seeing that there are very specific circumstances to make it happen, I'd bet most have it and just don't know. I would have never known had I not seen it here and tried it. Does anyone really leave NFC on when they're not using it?
Click to expand...
Click to collapse
Hopefully, I really like the phone and don't really want to return / replace it. I hadn't really noticed it until I tried CPU-Z, but now I notice it on Facebook, WhatsApp and Nova launcher. Otherwise the phone is perfect - apart from my issue with the alert slider and the faded area of colour - not sure if I'm just being too picky with that?
And yeah I generally leave NFC on as I mainly pay with Google Pay.
I don't have any ghost touch issues personally. I've had the phone for about a week. And I don't have any paint issues. Nevertheless, I'd ask oneplus if they think it's hardware or software, obviously, if it's hardware, RMA that thing. I certainly wouldn't RMA it just for that little paint spot though.
jetfire245 said:
I don't have any ghost touch issues personally. I've had the phone for about a week. And I don't have any paint issues. Nevertheless, I'd ask oneplus if they think it's hardware or software, obviously, if it's hardware, RMA that thing. I certainly wouldn't RMA it just for that little paint spot though.
Click to expand...
Click to collapse
You don't, even with NFC on? I don't know whether to order another one on my credit card, see if that has the same issue and if not, return the one I have. Yeah I wouldn't just for the paint thing, it's tiny but it's annoying with the ghost touch issue as well.
Would of been nice if OP made the metal part just regular silver, like polished or brushed. Personally it would look so much better
Confirmed ghosting using cpu-z. Need fix asap.
I'm having another 7 Pro sent to me, and will send this one back. Had two send two videos showing the ghost touch issue and send over logs. So I guess we'll see what the new one is like.
geecol said:
You don't, even with NFC on? I don't know whether to order another one on my credit card, see if that has the same issue and if not, return the one I have. Yeah I wouldn't just for the paint thing, it's tiny but it's annoying with the ghost touch issue as well.
Click to expand...
Click to collapse
Yes, I keep nfc on, however it should be known. I don't use cpu-z.
What if CPU-Z app if messing the screen drivers..
GUGUITOMTG4 said:
What if CPU-Z app if messing the screen drivers..
Click to expand...
Click to collapse
The ghost touches are done with or without CPU-Z. It's just a matter of time for it to appear while using any app. It's just CPU-Z makes it more evident.
Anyway, there are people having that problem even with the NFC disabled.
Check this: https://twitter.com/ArtemR/status/1132807774809731072
Since we are talking about the slider here.... is there any tweak I can install to have the functionality of the slider button in my status bar? Meaning I need a status bar icon that can switch between the 3 modes: silent, ring, vibrate. That's one of the features i miss the most from my samsung.
geecol said:
My phone experiences occasional ghost touches, but mainly when CPU-Z is on. I know it's an issue on a lot of OnePlus 7 Pro's, but is it worth RMA'ing my device - or is it likely the next one will have the same problem?
Also my alert slider, I'm not sure, but part of the anodisation seems to be wearing off - at least there's a lighter area - attached pic for reference. Is this an issue? I've had the phone 3 days.
https://imgur.com/IPG8uZ4
Click to expand...
Click to collapse
Definitely not worth it for the slider. That is so hard to see when just looking at it plus it looks like most will wear after they slide back and fourth just normal wear and tear
TechOut said:
Definitely not worth it for the slider. That is so hard to see when just looking at it plus it looks like most will wear after they slide back and fourth just normal wear and tear
Click to expand...
Click to collapse
Yeah realise that, think it was just adding to my annoyance about the ghost touches. My new one will arrive tomorrow, so fingers crossed that there's no issues with that one.

Oneplus 7 touch issues

hello,
i have some Touch issues with my new oneplus 7. when i Zoom and hold my thumbs in Google Maps for example, the Maps begins to stutter. it feels like my thumbs gets recognized many times.
Here is a short Video for visualizing
https://drive.google.com/folderview?id=1-R6VaGz24AqrkYCawepbTWsDd3Lga1rn
(you have to open in Browser)
can someone confirm that?
You do seem to be having a few touch issues there!!!!!!
Sry, Here is the full thread...
I can't get mine to do the same. It will move slightly but not as much as yours.
divvykev said:
I can't get mine to do the same. It will move slightly but not as much as yours.
Click to expand...
Click to collapse
Zoom out, put your thumbs together so that they will touch each other and hold it.
andi199011 said:
Zoom out, put your thumbs together so that they will touch each other and hold it.
Click to expand...
Click to collapse
That is so weird. IT moves all over the place. Maybe because thumbs are further apart? No problems with two fingers. Weird
andi199011 said:
hello,
i have some Touch issues with my new oneplus 7. when i Zoom and hold my thumbs in Google Maps for example, the Maps begins to stutter. it feels like my thumbs gets recognized many times.
Here is a short Video for visualizing
https://drive.google.com/folderview?id=1-R6VaGz24AqrkYCawepbTWsDd3Lga1rn
(you have to open in Browser)
can someone confirm that?
Click to expand...
Click to collapse
No issues here. Check mine.
Maybe it is the pre-installed protection glass?
Same issue here. You can test it with a multi touch tester app. You will see the two touches merging into one and then splitting in two, and that goes on and on.
My guess is that a firmware update might solve this, but OnePlus should really be informed.
OP would you mind submitting a bug report through the Community app?
I'll do
Edit: done
Edit 2: it is not the pre-installed protection glass
Same here. I found out that is related to some electrostatic issue when touching the bottom of the device. Otherwise this won't happen. Let me know.
EDIT: confirmed, even without touching the bottom. Can you link the bugreport?
https://forums.oneplus.com/threads/oneplus-7-touch-issues.1070754/
For the record, i am experiencing the exact same problem. More details here. Waiting for a fix.
I don't have a screen protector installed.
edwardeutsch said:
Same here. I found out that is related to some electrostatic issue when touching the bottom of the device. Otherwise this won't happen. Let me know.
Click to expand...
Click to collapse
This is exactly what I experience. Touching the bottom of the phone at the same time as I touch the screen will give me these issues.
Same here what production date are your devices? Mine is 2019.06.03

Android 11.0 Pixel 4a Touch Sensitivity Issue (inaccurate touches)

Ever since upgrading to Android 11.0, immediate issue has been the sensitivity of the touch screen.
Scrolling up and down will randomly select a link or an item on the page i was scrolling. This seems really evident when you open Google when you scroll all the way to the left. Start scrolling up and down and see if you get errant presses. Seems to be happening a lot on the right hand side of the display where the touches get inaccurate.
I'll be really frank here.... Google sucks at testing and pushing stable updates...
aohus said:
Ever since upgrading to Android 11.0, immediate issue has been the sensitivity of the touch screen.
Scrolling up and down will randomly select a link or an item on the page i was scrolling. This seems really evident when you open Google when you scroll all the way to the left. Start scrolling up and down and see if you get errant presses. Seems to be happening a lot on the right hand side of the display where the touches get inaccurate.
I'll be really frank here.... Google sucks at testing and pushing stable updates...
Click to expand...
Click to collapse
I am still on the 11 beta. When I switched from android 10 to 11 beta I had this issue. Taking off my screen protector solved this issue although I don't want it to be a permanent solution
aohus said:
Ever since upgrading to Android 11.0, immediate issue has been the sensitivity of the touch screen.
Scrolling up and down will randomly select a link or an item on the page i was scrolling. This seems really evident when you open Google when you scroll all the way to the left. Start scrolling up and down and see if you get errant presses. Seems to be happening a lot on the right hand side of the display where the touches get inaccurate.
I'll be really frank here.... Google sucks at testing and pushing stable updates...
Click to expand...
Click to collapse
Got my 11 update this afternoon and have been playing with the phone since. Updated all apps that were available to update, then shut down the phone and restarted. Haven't noticed what you are talking about at all. Just went into Google, as you mentioned, and haven't seen any issues. Will keep an eye on it; but my first thought is if there is an installed app causing issues....
aohus said:
Start scrolling up and down and see if you get errant presses. Seems to be happening a lot on the right hand side of the display where the touches get inaccurate.
Click to expand...
Click to collapse
I tried the beta last week and this happened to me. I have to go back to 10 and reinstall everything. I might wait a week or so for others to respond before I trust 11 again.
I found out that they made changes to pixel 4 related to touch sensitivity (making it more aggressive). Wondering if that is what's affecting it.
Just upgraded my 4a to 11 today and I'm having the same issue. Also noticed it on the launcher...long press on an app to drag it just immediately opens the app. Just trying to type this post is a struggle. Touch sensitivity and accuracy is all messed up.
Clearly Google has an issue on their hands. Guess will need to escalate this to tech journalists so that they do something about it
Not having this issue. On A10 I felt touch and especially navigation swipes were a tad insensitive relative to other devices. On several occasions I contemplated regressing to 3-button navigation (ugh). A11 fixed that making navigation feel natural again. No problem with taps - yet.
Right/left swipe sensitivity can be controlled in settings on A11. Left mine at default.
Stock 4a w/Nova Prime. Spigen armor case (slightly raised edges). No screen protector.
This issue is getting reported a bunch on www.reddit.com/r/Pixel4a. I personally had the issue pop up a few weeks ago after I installed 11 beta 3. Downgrading back to 10 fixed it.
Some people have said the issue goes away if you remove your screen protector but obviously that isn't the real solution if your phone was working fine prior to the update.
I just posted this question lol i wish i seen your post before. Im dealing w same issue, kind of feel better at least knowing im not the only one dealing with it lol
I think all the touch problems are related to Google Assistant, this app is just too busy messing things up. I use Nova, turned the Assistant off but it was still showing up with a prompt/notification on the bottom telling me to turn it on. So I have disabled the entire Google app and I don't see the Assistant anymore, all is good. Google Play, Pay, Maps etc..., the things I need they all stay intact. And btw, I don't use screen protector.
albaniandroid said:
I just posted this question lol i wish i seen your post before. Im dealing w same issue, kind of feel better at least knowing im not the only one dealing with it lol
Click to expand...
Click to collapse
The only issue I've found is that they seemed to have changed the swipe logic on the homescreen launcher, it acts like it's looking for a slightly different gesture. My muscle memory for quickly accessing overview had to be tweaked slightly, but I've gotten used to it.
I'm not noticing other issues with screen sensitivity. I have an OtterBox Commuter case and the "OMOTON" glass screen protector on my 4a. I adjusted the back swipe sensitivity because the lip of my case is fairly large but that's it.
I'm sorry to hear there have been issues with this
aohus said:
Ever since upgrading to Android 11.0, immediate issue has been the sensitivity of the touch screen.
Scrolling up and down will randomly select a link or an item on the page i was scrolling. This seems really evident when you open Google when you scroll all the way to the left. Start scrolling up and down and see if you get errant presses. Seems to be happening a lot on the right hand side of the display where the touches get inaccurate.
I'll be really frank here.... Google sucks at testing and pushing stable updates...
Click to expand...
Click to collapse
I'm assuming you're using a screen protector?
Try the new touch sensitivity toggle
It helped my touch issues to lower back sensitivity. Using LK brand tempered glass
This issue has been fixed. I think what's troubling is that it was fixed without needing an update... So what dynamic changes are being made within the OS without the need for an OTA update?
edit: nvm its back again. anyone else having touch issues again?
Can confirm. I'm having touch issues every now & then after update to 11.
Reddit has a thread with over 73 responses confirming the issue as well. Still waiting on Google for a fix.
I have same problem and it's so annoying, I also have a screen burn in almost 1cm by 1cmnafter one day of use and volume going up and down on it's own ???
Juansegovia20 said:
I have same problem and it's so annoying, I also have a screen burn in almost 1cm by 1cmnafter one day of use and volume going up and down on it's own ???
Click to expand...
Click to collapse
Still no issues here. I am not downplaying those that have this (not at all!) but wonder if an app conflict is part of the cocktail. I do not use Google Assistant which some have implicated. Also have very few apps authorized for screen reading (albeit probably not a factor)
Edit: read on; screen protectors and heat appear to be contributing factors.
Sad to report this issue is NOT yet fixed. It appears to only happen when the phone heats up WITH a screen protector. Just played a game of Risk for about an hour and the problem came back. Just removed my Supershieldz screen protector and the problem is gone. When the phone cools down I'll add the screen protector back and the issue most likely won't come back until the phone heats up again. This never happened on Android 10, so something must have changed with the update. Hopefully it's just a simple software fix and not a hardware issue.

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