Database Info

[Q] fingerprint unlock turns screen off

Does anyone else see this issue? When I do the fingerprint unlock I can see it say recognized but my screen will turn off and I have to do it again. Sometimes I have to just type my password in...

smeiff said:
Does anyone else see this issue? When I do the fingerprint unlock I can see it say recognized but my screen will turn off and I have to do it again. Sometimes I have to just type my password in...
Click to expand...
Click to collapse
Never happened with mine, works just fine. I'd try factory reset if you have time to make clean install. My resolve issue. Fingerprint should work. Only thing would be screen time out limit set.

RevelationOmega said:
Never happened with mine, works just fine. I'd try factory reset if you have time to make clean install. My resolve issue. Fingerprint should work. Only thing would be screen time out limit set.
Click to expand...
Click to collapse
It usually works fine, but maybe 5% of the time it does this...

smeiff said:
It usually works fine, but maybe 5% of the time it does this...
Click to expand...
Click to collapse
Sounds like a minor glitch in install of system then. Ive never had this issue. Id recommend just fresh factory reset and see if issue persists.

AOSP Lockscreen randomly appeared?

Alright so, I haven't the slightest clue what caused this problem. I just happened to have rebooted my phone into bootloader mode as a way to ensure something I did didn't get transmitted when I re-enabled my Wifi which I happened to have disabled before rebooting and then re-enabled afterwards.
Anyways after I press reboot from the HBOOT menu, when my phone booted up the motion gestures would not work and I had an AOSP lockscreen...(take note im running ViperROM 1.8.0 on 4.4.3 firmware) oddly enough this isn't even enabled in the Viper Tweaks or any other tweaking apps I have. Soo why do I all of a sudden have these? It's as if I'm on an AOSP ROM but with Sense and a non Sense kernel? Even though NOTHING has changed today?? I haven't even been on my phone hardly at all besides that...
Why and how would I fix it?
Edit: Ok the tap to wake and swipe to wake actually work but double tap to turn screen back off is blocked because of the way the AOSP lockscreen functions. Swipe to shut screen off still works too. I just can't figure out how to remove this lockscreen

S1L3nTShaDoWz said:
Alright so, I haven't the slightest clue what caused this problem. I just happened to have rebooted my phone into bootloader mode as a way to ensure something I did didn't get transmitted when I re-enabled my Wifi which I happened to have disabled before rebooting and then re-enabled afterwards.
Anyways after I press reboot from the HBOOT menu, when my phone booted up the motion gestures would not work and I had an AOSP lockscreen...(take note im running ViperROM 1.8.0 on 4.4.3 firmware) oddly enough this isn't even enabled in the Viper Tweaks or any other tweaking apps I have. Soo why do I all of a sudden have these? It's as if I'm on an AOSP ROM but with Sense and a non Sense kernel? Even though NOTHING has changed today?? I haven't even been on my phone hardly at all besides that...
Why and how would I fix it?
Edit: Ok the tap to wake and swipe to wake actually work but double tap to turn screen back off is blocked because of the way the AOSP lockscreen functions. Swipe to shut screen off still works too. I just can't figure out how to remove this lockscreen
Click to expand...
Click to collapse
I had this same issue yesterday. I went to bed sat shut phone off with sense lock screen. Woke up Sunday powered on phone to see a aosp lock screen. I was like huh...I had to go to the play store an download HTC lock screen app they recently put in play store. Downloaded that then rebooted an sense lock screen is back. Try that out

Tigerstown said:
I had this same issue yesterday. I went to bed sat shut phone off with sense lock screen. Woke up Sunday powered on phone to see a aosp lock screen. I was like huh...I had to go to the play store an download HTC lock screen app they recently put in play store. Downloaded that then rebooted an sense lock screen is back. Try that out
Click to expand...
Click to collapse
The thing is..I already have that for some odd reason? It's right here and I never had this before either, it just randomly appeared and wanted me to update it a few days back. Strangely enough it was right after I downgraded back from 2.4.0 Viper ROM to 1.8.0 with a Nandroid. Should I just restore the Nandroid again*? it's literally exactly the same as this, I was gonna do it last night but it was far too late and I was tired.

S1L3nTShaDoWz said:
The thing is..I already have that for some odd reason? It's right here and I never had this before either, it just randomly appeared and wanted me to update it a few days back. Strangely enough it was right after I downgraded back from 2.4.0 Viper ROM to 1.8.0 with a Nandroid. Should I just restore the Nandroid again*? it's literally exactly the same as this, I was gonna do it last night but it was far too late and I was tired.
Click to expand...
Click to collapse
Try uninstalling that app via titabackup then go to play store an redownload it an reboot. If that don't work yeah I would definitely restore back up. But this solved my issue an it sounds like same as yours. Crazy tho huh?

Tigerstown said:
Try uninstalling that app via titabackup then go to play store an redownload it an reboot. If that don't work yeah I would definitely restore back up. But this solved my issue an it sounds like same as yours. Crazy tho huh?
Click to expand...
Click to collapse
"To finish updating lock screen please reboot now!"
Ohhhhh!! aaaaand...??? Waiting........................................................still booting...................dotdot....dotdotdotdotdot............still there
Firing the ion cannonz and restoring system backups, revert in process! *bzzzt---syste--msss faiiilllllinnngggg*
Seriously though it didn't work, restoring backups now LOL

S1L3nTShaDoWz said:
"To finish updating lock screen please reboot now!"
Ohhhhh!! aaaaand...??? Waiting........................................................still booting...................dotdot....dotdotdotdotdot............still there
Firing the ion cannonz and restoring system backups, revert in process! *bzzzt---syste--msss faiiilllllinnngggg*
Seriously though it didn't work, restoring backups now LOL
Click to expand...
Click to collapse
Well that's bs lol. You should have seen me when I woke up an seen this I was like wtf. So I went a removed sense toolbox an it was still there. I was totally lost. I did just what I told you to do an it came back an stayed. You would think if it worked for me it work for you u know. Hope your backup is alright. I like the fact HTC is dropping apps in play store so the don't have to wait on carrier to push ota to update a few things. But they should male sure it works rt..if you read all the reviews in playsotre bout this app. Not good at all some stock an locked users r in a bootloop from this updating an their only choice was factory reset. Not good

Tigerstown said:
Well that's bs lol. You should have seen me when I woke up an seen this I was like wtf. So I went a removed sense toolbox an it was still there. I was totally lost. I did just what I told you to do an it came back an stayed. You would think if it worked for me it work for you u know. Hope your backup is alright. I like the fact HTC is dropping apps in play store so the don't have to wait on carrier to push ota to update a few things. But they should male sure it works rt..if you read all the reviews in playsotre bout this app. Not good at all some stock an locked users r in a bootloop from this updating an their only choice was factory reset. Not good
Click to expand...
Click to collapse
Well I figured out the problem. When I restored it it was indeed solved or so I thought but I noticed the update was still available in the Play Store so I decided to back the original HTC LS in Titanium Backup and update to it. After having updated and rebooting I ended up with the AOSP lockscreen again, restoring the app in Titanium and rebooting again resulted in getting the original back.
Perhaps they intended this? Maybe it's their new lockscreen just with some faults, one being double tap to sleep doesn't work?

S1L3nTShaDoWz said:
Well I figured out the problem. When I restored it it was indeed solved or so I thought but I noticed the update was still available in the Play Store so I decided to back the original HTC LS in Titanium Backup and update to it. After having updated and rebooting I ended up with the AOSP lockscreen again, restoring the app in Titanium and rebooting again resulted in getting the original back.
Perhaps they intended this? Maybe it's their new lockscreen just with some faults, one being double tap to sleep doesn't work?
Click to expand...
Click to collapse
I use greenify to put my device to sleep. Works great just slide up from bottom of phone line you were going to use google search as I don't have that installed so greenify puts phone to sleep I like it.

Facing lot of issues after 5.1.1 update..plz help

Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.

coolandroid2 said:
Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.
Click to expand...
Click to collapse
I think you should flash firmware via odin,update via ota will have a lot of isues

chavalier said:
I think you should flash firmware via odin,update via ota will have a lot of isues
Click to expand...
Click to collapse
Hey Chavalier
Thanks for your reply.
I can do that but is there any alternate solution available to avoid formatting my device?

Same Issue
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).

stickybunz said:
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).
Click to expand...
Click to collapse
Factory reset did the trick for me...my Edge is working fine from last 3 days

stickybunz said:
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).
Click to expand...
Click to collapse
coolandroid2 said:
Factory reset did the trick for me...my Edge is working fine from last 3 days
Click to expand...
Click to collapse
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?

edo101 said:
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?
Click to expand...
Click to collapse
Hi
I am still facing a small issue with the phonebook as if I am scrolling through the contacts for quite sometime, the screen refreshes suddenly and take me to the Homescreen. Other that this no issues at all.

Since updating my Edge 915S ota to 5.1.1 I don't get LTE connection anymore, it only shows 3g.
Can you please advise how I can get LTE/4G back?
Many thanks.

edo101 said:
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?
Click to expand...
Click to collapse
I definitely prefer 4.4 version. But that is just me.

coolandroid2 said:
Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.
Click to expand...
Click to collapse
Well,
1. Factory reset
2. Flash via odin
LP is awful, i would stay on kitkat.

Auto Screen Rotation bug?

Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.

Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.

551790 said:
Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Click to expand...
Click to collapse
Is the issue gone for once as you rebooted?!

Yes, as i stated above

Good

I have the same issue, after some time the rotation is not working anymore. A restart fixes that temporary, but it is getting annoying

after some time the rotation is not working anymore. A restart fixes that temporary
Click to expand...
Click to collapse
It has happened to me twice in 2 days. Not sure if it was camera related, but that's when I noticed it because the pics I took in landscape were rotated 90 degrees in the gallery, and nothing auto-rotates after that. So rebooting fixes it.

DarkGuyver said:
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
Click to expand...
Click to collapse
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)

Have the same annoying bug on my Honor Note 8, must be something to do with Huawei's power management cause it seems to happen when battery goes below 10%. Restart seems to fix it every time

Hello,
I have the same bug on my Honor 8.
Does someone found a solution ? it's very annoying
Thanks!

PreDer said:
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Click to expand...
Click to collapse
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!

Fozzy90 said:
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Click to expand...
Click to collapse
Hi, any update?
Same issue here, but today It reactivated the function by itself as it stopped working with gallery and google photo uploading.
I had anyway some movement options active in smart assistance, which I now have deactivated leaving only the smart cover option.

It is still working perfectly for me with only smart key activated in settings. No issues anymore so far...

Ok thanks, looks like mine too is working again.
Something like the error message of "Google....etc etc...impossible recording" whenever the microphone was used by an app, even taking movies. I then discovered that I had to deactivate the "Ok Google on every screen" option.
By the way, even if I wanted to wait for a massive test of the B380 upgrade, I found that my Honor 8 had downloaded automatically the upgrade, prompting me to reboot to install it, when I left it connected to my home wifi.
I can't find anyway to force it not to download system upgrades by itself, I have a very bad experience from iPad of unnecessary upgrades, is there a way to take control manually of system upgrades?
Actually I haven't seen any battery improvement after the upgrade to B380...

I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.

D1Chung said:
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
Click to expand...
Click to collapse
Rebooting fixes until smart assistance critical option forces the problem to come back. It might be a conflict with some particular app, but deactivating most of the smart options one at a time to see which one is the guilty will solve the issue.

Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/

timpera said:
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
Click to expand...
Click to collapse
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!

jeffhawke said:
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
Click to expand...
Click to collapse
I have smart assistance turned off and it still does this. I have only had the phone for a week. Any ideas how to stop it from doing this?

Bad issue
Hi guys,
Same issue wirh FRD-L09. It's very annoyng problem. Any news to fix it?
Hard reset solves only for one day
Thanks

System UI Stopped after new update

Hello,
I have just updated today to new version of firmware.
After the update all I can see when the phone restarts is "System UI has stopped".
Only other thing that works properly is always on display and partly edge screen.
The phone works only if I set dpi to over 390, under 390 it is always displaying that System UI has stopped and I can see only black screen.
Does anyone have any idea how can I fix this issue so I can set my DPI back to more useable value?
I already disabled the extra dot in the nav bar in settings. I am not sure what else is new and may be causing that.

Also problem with system ui has stopped
I get the problem when i go landscape in any app. System ui has stopped.....
Happens after software update that i got a few days ago...

tomt610 said:
Hello,
I have just updated today to new version of firmware.
After the update all I can see when the phone restarts is "System UI has stopped".
Only other thing that works properly is always on display and partly edge screen.
The phone works only if I set dpi to over 390, under 390 it is always displaying that System UI has stopped and I can see only black screen.
Does anyone have any idea how can I fix this issue so I can set my DPI back to more useable value?
I already disabled the extra dot in the nav bar in settings. I am not sure what else is new and may be causing that.
Click to expand...
Click to collapse
That same update broke my mobile data.
Factory reset didnt fix it for me but if i were you id try that first.
Short of that (and what I did) was flash the previous firmware version in odin to fix it..
Im going to try and flash the new update in odin to see if it messed up my phone again as sometimes OTAs can cause issues.
Sent from my S8+, S7 edge or S6

Got to the app uninstall updates and clear cache

Did you have the SystemUI Tuner installed? I have/had it installed, and now anytime in landscape it crashes. Still having the issue, and done everything short of a factory reset.
---------- Post added at 04:54 PM ---------- Previous post was at 04:34 PM ----------
Try this: going into Settings -> Display -> Navigation bar and just change the Button layout. It worked in my case, or at least so far.

I enabled the top option for the navbar that gives you the option to hide it and it seems to have fixed it for me.
Edit: Between this and switching the button positions the problem has gone away completely no matter what settings I use.

Had it installed, had to factory reset. sucks.

tomt610 said:
Hello,
I have just updated today to new version of firmware.
After the update all I can see when the phone restarts is "System UI has stopped".
Only other thing that works properly is always on display and partly edge screen.
The phone works only if I set dpi to over 390, under 390 it is always displaying that System UI has stopped and I can see only black screen.
Does anyone have any idea how can I fix this issue so I can set my DPI back to more useable value?
I already disabled the extra dot in the nav bar in settings. I am not sure what else is new and may be causing that.
Click to expand...
Click to collapse
Same exact thing happening here on my Note8 but how did you get to any settings with a black screen? I'm stuck with only AOD and edge screen working. T-mobile OTA update killed my phone! pretty pissed.
P.S. My signature needs to be changed now that I have a stock T-mobile Note8

superhero7 said:
Same exact thing happening here on my Note8 but how did you get to any settings with a black screen? I'm stuck with only AOD and edge screen working. T-mobile OTA update killed my phone! pretty pissed.
P.S. My signature needs to be changed now that I have a stock T-mobile Note8
Click to expand...
Click to collapse
it happen to me today, .i have done a factory reinstall twice today not sure on how to fix it ( note 8 Tmobile )

oldkingclue said:
it happen to me today, .i have done a factory reinstall twice today not sure on how to fix it ( note 8 Tmobile )
Click to expand...
Click to collapse
I found out what my problem was. (substratum) when my Samsung cloud tried to reinstall all my apps and all the leftover small installs where being installed also ... I got an uninstaller and uninstalled them all when I rebooted my phone it was fine as wine

i'm having this issue after software update on my note 8.
i tried run in safe mode but still pops out the system ui has stopped message. can't get rid of it or access anything on the phone
any ideas?

oldkingclue said:
I found out what my problem was. (substratum) when my Samsung cloud tried to reinstall all my apps and all the leftover small installs where being installed also ... I got an uninstaller and uninstalled them all when I rebooted my phone it was fine as wine
Click to expand...
Click to collapse
Can you let us know how you did this? I have substratum installed, but I can't get past the black screen and error message. Which "uninstaller" did you get and how did you uninstall substratum while the phone was borked? Are you rooted? Thanks in advance...

oldkingclue said:
I found out what my problem was. (substratum) when my Samsung cloud tried to reinstall all my apps and all the leftover small installs where being installed also ... I got an uninstaller and uninstalled them all when I rebooted my phone it was fine as wine
Click to expand...
Click to collapse
How did you uninstall substratum (and it's addons)? The same thing has happened to my Note 8, but I can't uninstall anything because of the black screen and system ui error. By the way, thank you for posting that substratum was causing your issue. Without that knowledge I would still be scratching my head.
---------- Post added at 04:10 PM ---------- Previous post was at 03:17 PM ----------
superhero7 said:
Same exact thing happening here on my Note8 but how did you get to any settings with a black screen? I'm stuck with only AOD and edge screen working. T-mobile OTA update killed my phone! pretty pissed.
P.S. My signature needs to be changed now that I have a stock T-mobile Note8
Click to expand...
Click to collapse
Seeing as how @oldkingclue has a total of 2 posts, they're probably not coming back. However, you, @superhero7, have been around for a while and can maybe help. Did you figure out how to solve this issue? There are many people affected by this same error. I also have substratum installed, so it's likely causing my issue. The problem is that I can't find how to uninstall it because of the black screen. Any suggestions, besides factory reset? C'mon....be our "superhero" and bail us out! :fingers-crossed:

RT78 said:
How did you uninstall substratum (and it's addons)? The same thing has happened to my Note 8, but I can't uninstall anything because of the black screen and system ui error. By the way, thank you for posting that substratum was causing your issue. Without that knowledge I would still be scratching my head.
---------- Post added at 04:10 PM ---------- Previous post was at 03:17 PM ----------
Seeing as how @oldkingclue has a total of 2 posts, they're probably not coming back. However, you, @superhero7, have been around for a while and can maybe help. Did you figure out how to solve this issue? There are many people affected by this same error. I also have substratum installed, so it's likely causing my issue. The problem is that I can't find how to uninstall it because of the black screen. Any suggestions, besides factory reset? C'mon....be our "superhero" and bail us out! :fingers-crossed:
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I have the same problem, I can't even start my phone.
Sent from my SM-G935F using Tapatalk

DPI
tomt610 said:
Hello,
I have just updated today to new version of firmware.
After the update all I can see when the phone restarts is "System UI has stopped".
Only other thing that works properly is always on display and partly edge screen.
The phone works only if I set dpi to over 390, under 390 it is always displaying that System UI has stopped and I can see only black screen.
Does anyone have any idea how can I fix this issue so I can set my DPI back to more useable value?
I already disabled the extra dot in the nav bar in settings. I am not sure what else is new and may be causing that.
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How were you able to change the DPI?