Hello,
I have just updated today to new version of firmware.
After the update all I can see when the phone restarts is "System UI has stopped".
Only other thing that works properly is always on display and partly edge screen.
The phone works only if I set dpi to over 390, under 390 it is always displaying that System UI has stopped and I can see only black screen.
Does anyone have any idea how can I fix this issue so I can set my DPI back to more useable value?
I already disabled the extra dot in the nav bar in settings. I am not sure what else is new and may be causing that.
Also problem with system ui has stopped
I get the problem when i go landscape in any app. System ui has stopped.....
Happens after software update that i got a few days ago...
tomt610 said:
Hello,
I have just updated today to new version of firmware.
After the update all I can see when the phone restarts is "System UI has stopped".
Only other thing that works properly is always on display and partly edge screen.
The phone works only if I set dpi to over 390, under 390 it is always displaying that System UI has stopped and I can see only black screen.
Does anyone have any idea how can I fix this issue so I can set my DPI back to more useable value?
I already disabled the extra dot in the nav bar in settings. I am not sure what else is new and may be causing that.
Click to expand...
Click to collapse
That same update broke my mobile data.
Factory reset didnt fix it for me but if i were you id try that first.
Short of that (and what I did) was flash the previous firmware version in odin to fix it..
Im going to try and flash the new update in odin to see if it messed up my phone again as sometimes OTAs can cause issues.
Sent from my S8+, S7 edge or S6
Got to the app uninstall updates and clear cache
Did you have the SystemUI Tuner installed? I have/had it installed, and now anytime in landscape it crashes. Still having the issue, and done everything short of a factory reset.
---------- Post added at 04:54 PM ---------- Previous post was at 04:34 PM ----------
Try this: going into Settings -> Display -> Navigation bar and just change the Button layout. It worked in my case, or at least so far.
I enabled the top option for the navbar that gives you the option to hide it and it seems to have fixed it for me.
Edit: Between this and switching the button positions the problem has gone away completely no matter what settings I use.
Had it installed, had to factory reset. sucks.
tomt610 said:
Hello,
I have just updated today to new version of firmware.
After the update all I can see when the phone restarts is "System UI has stopped".
Only other thing that works properly is always on display and partly edge screen.
The phone works only if I set dpi to over 390, under 390 it is always displaying that System UI has stopped and I can see only black screen.
Does anyone have any idea how can I fix this issue so I can set my DPI back to more useable value?
I already disabled the extra dot in the nav bar in settings. I am not sure what else is new and may be causing that.
Click to expand...
Click to collapse
Same exact thing happening here on my Note8 but how did you get to any settings with a black screen? I'm stuck with only AOD and edge screen working. T-mobile OTA update killed my phone! pretty pissed.
P.S. My signature needs to be changed now that I have a stock T-mobile Note8
superhero7 said:
Same exact thing happening here on my Note8 but how did you get to any settings with a black screen? I'm stuck with only AOD and edge screen working. T-mobile OTA update killed my phone! pretty pissed.
P.S. My signature needs to be changed now that I have a stock T-mobile Note8
Click to expand...
Click to collapse
it happen to me today, .i have done a factory reinstall twice today not sure on how to fix it ( note 8 Tmobile )
oldkingclue said:
it happen to me today, .i have done a factory reinstall twice today not sure on how to fix it ( note 8 Tmobile )
Click to expand...
Click to collapse
I found out what my problem was. (substratum) when my Samsung cloud tried to reinstall all my apps and all the leftover small installs where being installed also ... I got an uninstaller and uninstalled them all when I rebooted my phone it was fine as wine
i'm having this issue after software update on my note 8.
i tried run in safe mode but still pops out the system ui has stopped message. can't get rid of it or access anything on the phone
any ideas?
oldkingclue said:
I found out what my problem was. (substratum) when my Samsung cloud tried to reinstall all my apps and all the leftover small installs where being installed also ... I got an uninstaller and uninstalled them all when I rebooted my phone it was fine as wine
Click to expand...
Click to collapse
Can you let us know how you did this? I have substratum installed, but I can't get past the black screen and error message. Which "uninstaller" did you get and how did you uninstall substratum while the phone was borked? Are you rooted? Thanks in advance...
oldkingclue said:
I found out what my problem was. (substratum) when my Samsung cloud tried to reinstall all my apps and all the leftover small installs where being installed also ... I got an uninstaller and uninstalled them all when I rebooted my phone it was fine as wine
Click to expand...
Click to collapse
How did you uninstall substratum (and it's addons)? The same thing has happened to my Note 8, but I can't uninstall anything because of the black screen and system ui error. By the way, thank you for posting that substratum was causing your issue. Without that knowledge I would still be scratching my head.
---------- Post added at 04:10 PM ---------- Previous post was at 03:17 PM ----------
superhero7 said:
Same exact thing happening here on my Note8 but how did you get to any settings with a black screen? I'm stuck with only AOD and edge screen working. T-mobile OTA update killed my phone! pretty pissed.
P.S. My signature needs to be changed now that I have a stock T-mobile Note8
Click to expand...
Click to collapse
Seeing as how @oldkingclue has a total of 2 posts, they're probably not coming back. However, you, @superhero7, have been around for a while and can maybe help. Did you figure out how to solve this issue? There are many people affected by this same error. I also have substratum installed, so it's likely causing my issue. The problem is that I can't find how to uninstall it because of the black screen. Any suggestions, besides factory reset? C'mon....be our "superhero" and bail us out! :fingers-crossed:
RT78 said:
How did you uninstall substratum (and it's addons)? The same thing has happened to my Note 8, but I can't uninstall anything because of the black screen and system ui error. By the way, thank you for posting that substratum was causing your issue. Without that knowledge I would still be scratching my head.
---------- Post added at 04:10 PM ---------- Previous post was at 03:17 PM ----------
Seeing as how @oldkingclue has a total of 2 posts, they're probably not coming back. However, you, @superhero7, have been around for a while and can maybe help. Did you figure out how to solve this issue? There are many people affected by this same error. I also have substratum installed, so it's likely causing my issue. The problem is that I can't find how to uninstall it because of the black screen. Any suggestions, besides factory reset? C'mon....be our "superhero" and bail us out! :fingers-crossed:
Click to expand...
Click to collapse
I have the same problem, I can't even start my phone.
Sent from my SM-G935F using Tapatalk
DPI
tomt610 said:
Hello,
I have just updated today to new version of firmware.
After the update all I can see when the phone restarts is "System UI has stopped".
Only other thing that works properly is always on display and partly edge screen.
The phone works only if I set dpi to over 390, under 390 it is always displaying that System UI has stopped and I can see only black screen.
Does anyone have any idea how can I fix this issue so I can set my DPI back to more useable value?
I already disabled the extra dot in the nav bar in settings. I am not sure what else is new and may be causing that.
Click to expand...
Click to collapse
How were you able to change the DPI?
Related
Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.
coolandroid2 said:
Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.
Click to expand...
Click to collapse
I think you should flash firmware via odin,update via ota will have a lot of isues
chavalier said:
I think you should flash firmware via odin,update via ota will have a lot of isues
Click to expand...
Click to collapse
Hey Chavalier
Thanks for your reply.
I can do that but is there any alternate solution available to avoid formatting my device?
Same Issue
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).
stickybunz said:
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).
Click to expand...
Click to collapse
Factory reset did the trick for me...my Edge is working fine from last 3 days
stickybunz said:
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).
Click to expand...
Click to collapse
coolandroid2 said:
Factory reset did the trick for me...my Edge is working fine from last 3 days
Click to expand...
Click to collapse
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?
edo101 said:
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?
Click to expand...
Click to collapse
Hi
I am still facing a small issue with the phonebook as if I am scrolling through the contacts for quite sometime, the screen refreshes suddenly and take me to the Homescreen. Other that this no issues at all.
Since updating my Edge 915S ota to 5.1.1 I don't get LTE connection anymore, it only shows 3g.
Can you please advise how I can get LTE/4G back?
Many thanks.
edo101 said:
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?
Click to expand...
Click to collapse
I definitely prefer 4.4 version. But that is just me.
coolandroid2 said:
Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.
Click to expand...
Click to collapse
Well,
1. Factory reset
2. Flash via odin
LP is awful, i would stay on kitkat.
I'm from Indonesia, and the update can be downloaded now
Check it manually on your settings
sorry cannot add external link for image now
Cannot play several game
For those who play Clash Royale, its not working (for me), its only showing black screen
Tried clear data and reinstall, still black screen
Mobile legend also, stuck on the splash screen
Anyone else face the same problem?
Edit: Reboot solved the issue, thanks to @flaming homer
I haven't updated yet but I would like to ask a few questions:
1: For best results, you update your phone first and then do a factory reset or not?
2: Backing up data - How to back up my data (Contacts/Apps/Music/Photos) the best way without risking to lose it?
3: How long does the update take to install itself? How much battery should I have for it?
Thank you.
if you have a ze552kl device you can download nougat update from here: https://www.asus.com/it/Phone/ZenFone-3-ZE552KL/HelpDesk_Download/
Star Trek Timelines stuck on "Activating Combadge"
Edit: Another reboot seemed to have solved this issue
Blackrose110 said:
I haven't updated yet but I would like to ask a few questions:
1: For best results, you update your phone first and then do a factory reset or not?
2: Backing up data - How to back up my data (Contacts/Apps/Music/Photos) the best way without risking to lose it?
3: How long does the update take to install itself? How much battery should I have for it?
Thank you.
Click to expand...
Click to collapse
In order of your questions:
1. Ideally you would do a factory reset, but it's not a big deal if you don't. Most people won't, it's mainly just something that enthusiasts do to keep their phone as snappy and stable as possible.
2. That really depends on what you want to back up. For apps, that should be done automatically to your Google account. Photos should be the same if you've set up Google Photos. Music depends on how you put it on your phone in the first place, and contacts should be backed up automatically if you have it enabled on your Google account.
3. It took precisely 30 minutes on my phone. Your milage may vary depending on the number of apps you have, though.
Blackrose110 said:
I haven't updated yet but I would like to ask a few questions:
1: For best results, you update your phone first and then do a factory reset or not?
2: Backing up data - How to back up my data (Contacts/Apps/Music/Photos) the best way without risking to lose it?
3: How long does the update take to install itself? How much battery should I have for it?
Thank you.
Click to expand...
Click to collapse
Hi Blackrose,
1. I update the phone and didn't do factory reset, after the update finished, you need to reboot the device (if not, some application stuck on splash screen )
2. Its best for backing up data, but the update notice says storage will be decreased slightly, so if your storage is nearly full, you need to back up your data, but for me, I
update without backing up the data
3. I update at 79% of battery, and it takes around 15-20 minutes
Hope it can answer your question
Hi, I managed to update my smartphone successfully without losing almost any data (only a few wallpapers, because I forgot to back them up).
Thank God for the Helium app, which saved my game app data and other important app's data. It was a bit of a struggle to get it working but everything went fine at the end.
I haven't experienced any issues with Nougat so far.
Thanks for the replies. Best of luck!
I updated my zenfone3 earlier. But now i can't open the mobile legends app. It's stuck on the loading screen. Can someone help me with this? Thanks
---------- Post added at 06:28 PM ---------- Previous post was at 06:25 PM ----------
zuchun said:
For those who play Clash Royale, its not working (for me), its only showing black screen
Tried clear data and reinstall, still black screen
Mobile legend also, stuck on the splash screen
Anyone else face the same problem?
Edit: Reboot solved the issue, thanks to @flaming homer
Click to expand...
Click to collapse
Can you teach me how to reboot. I have the same problem.
Unable to activate the System Ui Tuner by long pressing the settings icon in the notification drawer. Is there any other way?
Lost the" No Peeking " notifications privileges after updating to Nougat.
After Nougat update auto focus does not work anymore while video recording. Videos are blurry. Could you please check if it is the same on your phones?
Reply
Novelists said:
I updated my zenfone3 earlier. But now i can't open the mobile legends app. It's stuck on the loading screen. Can someone help me with this? Thanks
---------- Post added at 06:28 PM ---------- Previous post was at 06:25 PM ----------
Can you teach me how to reboot. I have the same problem.
Click to expand...
Click to collapse
Hi, sorry for late reply
Only thing I do is reboot/restart the phone
Hold down power button, then choose Restart
Mobile legends will be fixed
radier said:
After Nougat update auto focus does not work anymore while video recording. Videos are blurry. Could you please check if it is the same on your phones?
Click to expand...
Click to collapse
Hi Radier,
I check it on my phone, and while video recording and taking photos, auto focus is working.
Do you use default app?
Try reinstall it from play store, hope it can fix your problem :cheers:
hiflyingme said:
Unable to activate the System Ui Tuner by long pressing the settings icon in the notification drawer. Is there any other way?
Lost the" No Peeking " notifications privileges after updating to Nougat.
Click to expand...
Click to collapse
Hi @hiflyingme,
for System UI tuner, you can draw the notification completely, then you can find "edit button" next to "settings icon"
and for "No Peeking", I'm not sure it is the answer you search for, but for me, you can go to Settings>Notifications, choose application you wanted to hide peek, then activate "Show silently"
Its arrived at last , and before April too ..
Can confirm, this is Nougat (7.0) with the security patch of 1st February.
I'll try to find some big differences on the settings..
Oh, and before I forget. Welcome everyone, I just got this phone yesterday. Switching from a Zenfone 2, I hope I'll get a good battery life like almost everyone, and try to participate as most as possible.
EDIT : Which topic we should use? This one or https://forum.xda-developers.com/lenovo-p2/development/p2a42s23217030row-t3580293
Gmail is 100% crashing on my side
EDIT 2 : I received a mail and it didn't crash anymore. Weird
I'm not sure I can recommend anyone upgrading to this yet....my phone has become very laggy and stuttering in different apps....it got better after I cleared the cache and a soft reset, but I guess it will be a few bug-fixes in the near future. I know that maybe a factory reset will be the solution, but I haven't got the time at the moment...
Which ROM variant were people on to get this ota update? I'm on UK three and there is no sign of it. Could be that three have to mess with the rom first, or a staggered roll out.
Build: P2a42_S056_161130_UK
Edit, ok attached screen shows s062. Rest of world.
Is there an easy safe way to swap from three to generic ROW ROM? Don't want to root or lose warranty.
Looks like after the update quickcharging has stopped working
---------- Post added at 04:17 PM ---------- Previous post was at 04:14 PM ----------
d0p3d said:
Looks like after the update quickcharging has stopped working
Click to expand...
Click to collapse
Nevermind, rebooted it while plugged in and now ot started quickcharging. Buggy update though! Upside is that in CPU-Z the cores are not running at max anymore:good:
helppme said:
Is there an easy safe way to swap from three to generic ROW ROM? Don't want to root or lose warranty.
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=70965471&postcount=8 don't know if this void warranty, its factory image firmware but they will see that you phone was on three network and now have ROW firmware, ask at you mobile network provider
Will Row have different modem etc. So potentially different performance or will it be identical minus 3 bloatware. I'm always reluctant to install ROMs not available direct from manufacturer from online because of risk of malware... Is this link a trusted source?
the Update is great, after factory reset...
All looking good here and battery only dropped 4% so far with 1 hour SOT
my phone is the 3 UK version . I flashed over to S048 then upgraded to S062 . Installed TWRP and tried a few custom ROMS but went back to stock ROM to see if i could get Nougat update and I did . Havent looked to see if minor bugs are fixed yet but youtube sync seems to be fine .
The noise cancellation system is not so aggressive in loud environment
Still can't use LED notification from third party application in Nougat...
i expected Launcher, Camera app , themes support UPGRADES
they just upgraded from 6.0.1 to 7.0 , by leaving the apps as it is , its a kind of disappointment , they might have at least included a BETTER launcher,
Hope they upgrade their APPS also to next level, mainly that CAMERA
Many apps are force closing. Any ideas to fix these issues? Thanks!
There is a second launcher hidden called VIBEUI . long press on screen and you get to select wallpaper , widgets , preference or settings from the menu at bottom of screen . press preference and that takes you to homescreen settings . press default launcher and you can choose between VIBEUI or android ( stock launcher ) . Although vibeui seems very limited
roli0201 said:
Many apps are force closing. Any ideas to fix these issues? Thanks!
Click to expand...
Click to collapse
I cleared the cache, and restarted the phone, after that I had no problems anymore.
the battery drain is faster than marshmallow in 6h i loose 14% usually i loose 6-7% ...
Has anyone noticed the 'nightmode' now totally sucks? In 6.0.1 it doesn't distort the colour just significantly dims screen. In 7.0 it doesn't dim at all, just changes to a sepia tone!! Why did they change that function! YouTube audio sync appears fixed and the os feels smooth and snappy.
Few annoying quirks like once quick draw is open some items don't switch on/off with single press.
DPI change option are available in Developer options...??
Yeah, I noticed. I downloaded the "Night mode for Lenovo" app from the play store, but it's kind of lame to have to rely on an app for functionality that was baked in 6.0.1.
henrikhenrik said:
Yeah, I noticed. I downloaded the "Night mode for Lenovo" app from the play store, but it's kind of lame to have to rely on an app for functionality that was baked in 6.0.1.
Click to expand...
Click to collapse
Yeah feel annoyed as other than this functionality, everything else is either better or simply different. Oh well... EDIT found a great work around. It remembers the brightness level in two states, with auto and without auto. I will just set the brightness to lowest with auto off and then disabling auto, will give me my 'night' mode.
Backstory
I bought a brand new S8 two days ago.
I decided to give Substratum a try. So I got both the app and the Samsung add-on.
I then downloaded and installed "StatusBar Icons (+extras) for Samsung." I toggled all or selected all the options for the overlay. I restarted my phone and it worked perfectly.
Then I was notified of a system update, so I downloaded and installed that as well. This was when the issue occurred. After the reboot, a popup, "System UI has stopped." kept showing. The screen is black. I couldn't do any actions. I couldn't turn off my phone. If I switched to safe mode, the issue was still there. The only thing I could do was restart my phone but of course that didn't fix the issue.
The Fix
I did a bit of research and found that one of the possible reason was changing the system nav bar. I am certain that this is the cause because it's the only "out of the ordinary" thing I did on a brand new phone.
There's some good news: I fixed the issue by restarting my phone and immediately pressing power button + volume up button + Bixby button together. I was able to factory reset my phone from there.
Concern and Questions
I'm pretty bummed because I absolutely LOVE theme-ing and customizing my Android phones and this experience has pretty much made me paranoid from doing anything to my S8. :crying: :crying: :crying:
Is there an exact cause for this? How do I avoid this issue from happening? Is Substratum still unstable for Samsung devices? Is there still hope? lol
Thank you for your help!
No, substratum is stable. You should have uninstalled all overlays before the system update. If you don't, systemUI can crash.
Did you read the first post here?
https://forum.xda-developers.com/showthread.php?t=3658050
B3311 said:
No, substratum is stable. You should have uninstalled all overlays before the system update. If you don't, systemUI can crash.
Did you read the first post here?
https://forum.xda-developers.com/showthread.php?t=3658050
Click to expand...
Click to collapse
My bad!! I take it firmware update = system update? (facepalm)
Yup. It may be overkill on my part, but I uninstall any overlay before I update a "substratumed" themed app as well.
Check out the substratum threads in the themes forums - they know their stuff?
B3311 said:
Yup. It may be overkill on my part, but I uninstall any overlay before I update a "substratumed" themed app as well.
Check out the substratum threads in the themes forums - they know their stuff
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I tempted fate on both my S8+ and new Note 8, accepted a system update on both without uninstalling the subs and they didn't have any issues - subs still installed. IMO the subs are just apps and not going to have any issues, at least I didn't.
Will substratum work with go launcher z?
Is substratum just a particular look or something more?
So got my OnePlus 7 Pro recently, GM1910 (China set) .
Flashed the 9.5.6 update. Everything is smooth. However, sometimes when i unlock the phone with fingerprint after double tapping/ single tap, the system freezes for a couple of seconds or so in the homescreen. Sometimes the screen brightness goes to the max. Then, when i press the lock button and then unlock again it's fine.
Thinking it was probably a firmware issue, i downgraded back to 9.5.4 via fastboot but the issue still persists. Not often, a couple of times a day but it's quite annoying.
Anyone else facing this issue ? Or is this a known bug.
Would appreciate any input, cheers.
I am also having issues with this - I unlock the phone via tapping then fingerprint and all I see is my wallpaper, everything else is blank (like folders, widgets, etc.). I have to lock, then unlock again, and everything shows back up.
largeselection said:
I am also having issues with this - I unlock the phone via tapping then fingerprint and all I see is my wallpaper, everything else is blank (like folders, widgets, etc.). I have to lock, then unlock again, and everything shows back up.
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Yes that's the exact problem I have. Have to make sure OnePlus knows about it.
JJay666 said:
Yes that's the exact problem I have. Have to make sure OnePlus knows about it.
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Happening to be also. I'm Getting black screens after fingerprint unlock.
Yup can confirm this.. Happening to me too.. And also while the screen is frozen take a screenshot for a surprise
Darkprince4216 said:
Yup can confirm this.. Happening to me too.. And also while the screen is frozen take a screenshot for a surprise
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Hidden Easter egg? Lol
Any chance those with problems are using switch to restore a backup? I was having the same problems and after wiping twice and loading everything manually the problem sells to have gone away.
---------- Post added at 03:31 AM ---------- Previous post was at 02:55 AM ----------
Mrsarcastic79 said:
Any chance those with problems are using switch to restore a backup? I was having the same problems and after wiping twice and loading everything manually the problem sells to have gone away.
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Disregard the problems back.
Mrsarcastic79 said:
Any chance those with problems are using switch to restore a backup? I was having the same problems and after wiping twice and loading everything manually the problem sells to have gone away.
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Yeap, it will be back no matter what you do. For now, have to wait for OnePlus to acknowledge this issue.
When you take a screenshot while it's frozen, you can see the notification shade is down.
Not sure if this is the issue but Did you all update with securities enabled, if so have u all tried to remove the securities and sees if it still does it if not re add ur securities and try it
I always remove my securities before an update. Maybe something got corrupted.
Bradl79 said:
Not sure if this is the issue but Did you all update with securities enabled, if so have u all tried to remove the securities and sees if it still does it if not re add ur securities and try it
I always remove my securities before an update. Maybe something got corrupted.
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You mean like fingerprint , pin , google account and what not ? Yes, removed them all before fastboting back to 9.5.4. Problem still persists.