Database Info

[Q] Google Play store won't download anything on data

I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.

zombunny said:
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
Click to expand...
Click to collapse
Try the following:
Update your phone's firmware.
Update Playstore.
Try clearing cache using Recovery Mode.
Use 3rd party app.
Try updating using a specific custom ROM for your device.
If all else failed. Try Formatting.

dev.wes07 said:
Try the following:
Update your phone's firmware. Sometimes it may be the system thats not updated may cause the problem.
Update Playstore.
Try clearing cache using Recover Mode.
Use Mobogenie or Amazon to download apps.
Try updating using a specific custom rom for your device.
If all else failed. Try Formatting. LOL
Pressing Thanks button can make my heart explode.:laugh:
Click to expand...
Click to collapse
Thanks for the tips! I'll give them a go tomorrow

Unable to fix "Google play services has stopped"

Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now

jusumgeezer said:
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
Click to expand...
Click to collapse
Try deleting hosts file from system/etc and fixing it with ad away after that.
Sent from my HUAWEI P6-U06 using XDA mobile app

thanks for the reply. just had a look at that file. Need root to delete though, maybe thats something to look at next..

Hey,
Did you manage to get this fixed? I've got the same versions as you and I'm having the same issue, its gradually getting worse. Message has gone from being occasional to once every few seconds. It's driving me nuts. :silly:
I've tried the normal tips suggested for other phones (wipe cache, un-install updates, shout at it).
Currently looking at one of the update files from needrom incase its an issue with 4.4.2. Failing that will try rooting and failing that i guess its a factory reset and fingers crossed unless anyone has a brain wave.

I assumed it was Play Services itself, which you can't delete to roll back (and test) but it seems to be an app, which I'd uninstall if I knew which one.
I saw someone else with a 6+ at an event recently who had the exact same version of Google Play services and he's not had the problem once. I get it all the time.
Honor is aware of it, although it's been a few weeks now.

I just went thru same problem, different device, but i went thru two hours of hell, until i finally figured it out..... Similarly i went thru same problem last week on my rooted Lenovo ideapad... And today i couldn't remember what the f¥¢k i did to fix it! Finally, with the error "unfortunately the process gapps has stopped" every two seconds and constant notification about Google play service needing update.... But damn device freezing cause button needs hit ok.... Finally i went and managed to between error message ; get into settings - application mgr - all - Google play services.... Clear cache data manage data force stop.... Them Playstore wipe cache +data, uninstall update....
Then back to main settings page, accounts - Google - uninstall all accts. Reboot....
Then i tried (soon as booted) to go play but it was stuck on weird error - no service (?? Was on wifi - wtf??) so Google search and said i need update and that took me to Google account set up... Reinstall account and you get the Google accept play messages and backup /restore checkbox.... After that all was good to go.... Yeehaw!! * Yipee!!!
Sure that there is probably a beer way to do it but i was cussing up a storm and ready to smash it into the wall! Thankfully i was patient and figured out a solution

I had the same problem twice, and i solve it by :
Uninstall the update of play service in app manager. (Clear cache mayby)
Reboot.
Let playstore reinstall the update.
That's all.
No need to delete Google acount.
Sent from my H60-L02 using XDA Free mobile app

I experienced same issue on my Honor 6 plus and it drove me mad. 100 times per day the same message popped up in different situations but I could not see any correlation between the appearance of the message and any specific activity on the phone. I only noticed that the message appeared more often when I used any map application like Google Maps or Nokia Here. I tried to fix it with all above mentioned solutions, deactivated most of the Play apps, cleared the app cash of play services and all GApps, cleared the system cash from stock recovery and nothing helped for more than 10 min. Finally I deactivated Google Now (via Google Settings) and suddenly the popping up of this message stopped. No single error message re-appeared since that (48 hours ago). So in my case the issue seems to be solved for now and finally I'm fully happy with the phone.
Sent from my PE-TL10 (unrooted) using XDA Free mobile app

I am also getting this error since I got lollipop update on my honor 4 x and now on Android 6 on same devices.

playstore stuck at downloading.

I am having problem that my google play store is stuck on 'downloading' I have performed many things to risolve like clearing the cache and data of playstore, google services and download manager and performed restriction and all that even I have downloaded rom agaim but no chance. I saw another strange thing when i cross the download it is downloading in notifications so always i have to go download manager and clear the data and force stop it. It never happened before.

Sorry for my spellings.

Apps not installing, seems to freeze at 100% download

I'm using an Samsung XCover 3, which I have rooted (TWRP) recently. I'm using the stock firmware (android ver 5.1.1) on it.
It took my quite a while to get all the apps back with the desired settings after rooting the Phone. Today the Phone really seemed to verry slow, and having some freeze moments once in a while. So I've decited monitoring the system, to see if there were some apps interfering on the background.
Long story short: When I tried to install an app in the play store, the download meter went straight to 100%, but then nothing. The app didn't seemed to get installed, no matter how long I was waiting. So I googled a bit and tried some possible sollutions, but without anny succes.
Things I've tried:
- Clearing cache and data from the Google Play app
- Clearing cache and data from Google Services
- After restart, no progression...
- Deleted the updates from Google Play App
- Deletede updates from Googles Services
- After restart no prgression, and even wasn't able to update Google Services and Google play annymore.
- Resetting app preferences
- After restart no progression...
- Formatting cache and Dalvik in TWRP
- After restart no progression...
- Removed cache and updates from Google app.
- After restart I was able to update Google Services now, but I can't find an option to update Google Play Store.
- After last restart I wasn't able to update or install other apps annymore. So it seems I got back at the starting point here.
Most of the sollutions given above are from google searches, I'm out of ideas now...
I'm hoping that there's somebody who knows how to solve this, I could go back to a factory reset, but I don't want to go through all the hassle of installing and configurating all the apps again.
Thanks in advance!

Factory Reset Phone Cannot Update/Install Any Apps via Play Store (Stuck on Pending)

Hi Ive recently bought the phone used and factory reset it, but the play store is stuck on pending updates, none of the apps update and i cant install any new apps.
Ive tried clearing cache/memory, reset multiple times, playing with the power settings - anything I could find online.
Nothing seems to work, does anyone know why this is happening? Id like to try sort it out as i only have a certain amount of time to return the phone.
During the intial set up, my SIM works, and i skip all the samsung stuff but that shouldnt be an issue. The play store is also up to date according to the settings.

same issue with OP8T nothing seem to work. wtf

Try this. Delete the cache/data from the Play Store app and the cache/data from the Download Manager app under 3 dot menu/show system app and shut down the phone and wait 5 minutes to restart phone

pjrs2812 said:
Try this. Delete the cache/data from the Play Store app and the cache/data from the Download Manager app under 3 dot menu/show system app and shut down the phone and wait 5 minutes to restart phone
Click to expand...
Click to collapse
Delete Google account and recreate it if the above doesn't work.
Alternatively you could download the apps you want on another phone and use ApkExport to copy and transfer them to the affected phone.
I store copies of all my apps like this so I don't need to use Playstore if I do a factory reset.
It saves time and confusion plus preserves apps that Playstore has altered or purged.