Hi guys im looking to see if anyone has any input on this issue.
Firstly the phone is a Pixel 1 running the current android beta. the phone works as it should but since the last update during the day if im listening to audio with my wired headphones i get a loud pop and all audio to the headphones is disabled but the song/podcast im listening to continues to play on (no sound), ok i thought maybe the usual lint in the port, so turned the phone off and i cleaned it out (very small piece in there) . Headphones worked for a bit again the POP again and the same thing happened. Im starting to think it may not be the actual port as restarting the phone lets me use the jack again, which leads me to think its a software issue as apposed to hardware??
So so far ive:
-cleaned headphone jack
-tried an alternate pair of headphones
-done a factory reset
If anyone has any input that would be great, the only other thing i can think to do is remove myself from the beta and go back to standard?
Thanks in advance
Related
Well, I wouldn't be in as deep of a trouble if this were my phone... But I suggested the Mini to my GF.
Anyway, she was using headset earlier today and after she removed the headset, the phone is stuck in headset mode. Meaning no voice coming thru the phone's earpiece on both incoming and outgoing calls. She tried the headset again and voice is coming thru headset without problem, but once removed, it's still stuck. How do I get the phone out of headset mode please???? Anyone has similar problem before??? Please help!!!
Reply
hey hi ,
There are many ways of fixing this -
1)softreset
2)turn bluetooth off! if you are talking about bluetooth headset
3)where it says enable bluetooth headset on today screen - disable it
These might help you!
Regards
AMD
The socket has probably jammed internally, try insert pull out a few times making sure you pull sharply when removing, if this fails try inserting something slightly smaller and jiggling it about. I have also used a tiny squirt of WD40 which is like an easing oil for rusted or obstinate nuts/bolts/screws, also you can buy a spray called switchgear which is used for electronic components such as volume sliders/switches etc when they become sticky and operate intermittently. This is a well known problem on the xda 2.
Thanks guys, it's not BT and this is after many soft-reset I'll give WD-40 a shot. Thanks again!
I've got exactly the same problem here. My phone is bonded to a BT headset. Forgot to bring the headset and found that no sound, or extremely small volume, was coming out from the phone. Tried soft reset, deleting the bond etc. none of it works.
Would be interested in knowing what's the real underlying cause if anyone finds it out.
Hey Solitary, I'm in HK as well and I think it's a hardward rather than software issue. Coz. if I pull the headset, the normal clicking sounds can be heard from the phone, just not during voice calls, I think the earphone on the phone is somehow dead, looks to me like cold soldering
I'm calling O2 in the morning and demand an exchange, my GF only had this phone since 1/9 and besides this, on the unit we have, the voice quailty is also bad too
Hi, CL55,
You might want to read this:
http://www.coolsmartphone.com/index.php?option=articles&task=viewarticle&artid=58&Itemid=3
It seems it is an old and common problem for smartphones.
I've also read in a Taiwan forum that they have got exactly the same problem in Taiwan for the Dopod818.
But I wonder if it is hardware related. My problem is that I'm stuck in a BT headset mode, and I'd never touched the hardware headset socket. So either I have a different problem than yours or else it seems it's more likely a software problem.
Anyway, do tell us if you manage to solve it.
Can you confirm if you can hear the clicking sound from the buildin speaker now? Only no voice from the earphone, or no clicking sound from the buildin speaker as well? I really suspect I have a different problem
Yes I can hear all other sounds from the speaker loud and clear, except for talking over the phone.
So it seems I've got a BT software (or my BT phone hardware) problem but you've got a Mini hardware problem.
I was listening to some music through my headphones on my jam and I got a call, so i pulled the headphones out of the jack. Once i did that no sound would come out of the speakers, not even after many soft resets. I could still hear sound when i put my headphones back in, but nothing when i took them out. Then i tried making a call and pulling the headphones out of the jack while in the call and that fixed it. It must put the hardware in some bad state if you pull headphones out when there's a call?
i had this problem to but i've fixed it! hard resets doesn't seem to work so i pulled the battery out for a night and my speaker was working again try it!
Hello there!
Recently I have encountered a strange issue with the wired headphone stereo balance. The volume on the left side is as expected, but audio on the right channel is all but inaudible. It´s there, but extremely quiet. If I set the volume to maximum, audio on the right ramps up to being listenable (with what would usually be a low to low medium volume setting)...while the left is blazing like crazy, of course.
Using a stereo test MP3 (ping pong sounds, basically), I could verify that the channel seperation is correct, just to rule out that it´s a headphone jack/plug problem (i.e. the plug making no contact with the correct connectors inside the jack). Or, to put it simply, both audio channels do indeed get to the correct side of the headphone, just not enough on the one side.
I have no idea what could have caused this. Stereo balance was definitly working correctly the one time I tried wired headphones on the stock ASUS ROM, way back before I unlocked, rooted and installed custom ROMs. I haven´t tried it since, until a couple of days ago and that´s when I noticed.
Things I´ve tried since then:
- Dozens of different headphones, headsets, adapter cables. All show the same problem.
- Tried to clean out the headphone jack as best as possible.
- I even filed down the tip of one plug a bit to maybe get a better connection, but the connection itself doesn´t seem to be the problem.
- Factory resets, full wipes, different ROMs (stock, CM, CROMi).
- Different audio DSPs.
- A LOT of audio related apps (Volume+, EQs...)
- Audio players with built in balance control. These do indeed shift the stereo image to the right side, but don´t make the right channel itself louder, which results in a very quiet, kinda mono-y, hollow-y sound at normal volume levels.
I am assuming there is a hardware problem, and I assume it´s not the headphone jack itself, but something else in the circuitry.
I really, really, really don´t want to RMA the thing, since it took me *weeks* of discussion with ASUS support to get it unlocked in the first place (wasn´t able to, due to the infamous MAC/server mismatch thingie), and I don´t want to get it back with a new mainboard and perma-locked.
So, my questions are: What else can I try? Is there a way to boost the one faulty audio channel? Maybe by editing some system file or writing a script or something?
I´m unlocked, rooted and running CROMi-X 4.3b4 now (which is going to be great, once it matures, btw).
Thanks!
Hi all.
I have the Xperia Tablet S. I know it is a 2012/2013 device but I ran into an issue with the sound.
When I first did the setup walk through, all clicks and system sounds routed correctly through the built in audio. In fact, after about 10 minutes of being in the OS audio still worked correctly. After that, the audio seems to jump between "Headphones with Mic" and "Internal Speaker". My Mic obviously is cut off as well when it thinks there are headphones plugged in). It did this before I ever plugged headphones in.
I have been all over the web and this site seeing very similar issues with no REAL solution.
I have installed the Sound About newest BETA thanks to many of the posts in this forum because it shows me live where the audio is being sent. I can sit and watch it switch back and forth roughly 10-20 seconds sometimes quicker. It does know when I plug in a set of headphones and when I unplug but it wont keep one or the other permanently (unless it is headphones actually plugged in).
My main question is this.. Is it software of hardware? Obviously the tablet thinks there is something plugged into the headphone jack...sometimes. But it can work correctly as well sometimes. Just not for very long.
I can set Sound About to route everything all the time to the internal speakers but then that means every time I plug in headphones I have to turn off the app for it to work right.
-I have tried Sound About (works, but annoying to switch back and forth)
-Tried inserting and unplugging headphones in (and very slightly turning and wiggling the jack to see if it was a loose connection).
Again I have the Sony Xperia Tablet S running 4.1.1. (perhaps it is Jelly Bean bug). If thats the case ill deal with using Sound About.
Everyone here has always been awesome. I know far less about android than other OS's so I feel a bit more helpless. I just want to enjoy music and videos.
Hello,
A while ago my Z3 stopped detecting headphones at first and headsets later as well. I belive it was when I installed 5.X.X for the first time. Only ever used greek and UK general versions.
I tried entering safe mode, factory reset, reflash etc, did't even activate google or other accounts nor installed new apps (even disabled SmartConnect), but I still have no luck so far.
I tought it was problem with oxydation, since the contacts looked a bit whitish (yes I got it wet few times and forgot to blow out all the water from the jack). But I cleaned it a few times, and even ordered and used a set of DeOxit the other day. First the red and after the blue one (have green and yellow, but sup they are for other things). I plugged a headset and it was detected by the apps like SmartConnect and Music (aka Walkman).
But the next day when I tried it, there was no detection. The phone stayed with a rubber plug during the night and was not washed before the second test.
Using an app from the play store I'm able to manually route audio output/input to headset jack and it works perfectly. No cracks or interference when I swivel the plug - both recorded audio thru mic and output to left and right headphones.
I've read the mic pin is actually responsible to connection detection...so I belive if the mic works OK then the HW connection should be OK as well?
This leaves me with what I could do SW wise to fix it. Don't really want to send it for repair - it will go to Greece and probably get scratched by their perf service...
Anyone can help?
Hello there.
Since updating to MM I have the following issue on my Z5: When inserting headphones or an aux cable, the phone switches back and forth between headphones and speaker for a couple of seconds, before finally settling on headphones and playing as it should. This is a problem because I have a Tasker task that relies on headphone detection and now it doesn't work properly.
I had the issue with the small apps after upgrading, so I already did a system reset, which solved the small apps issue, but not the headphones issue.
Already tried disabling SmartConnect and booting in SafeMode. No luck.
There is apparently another person with this issue on the Sony forums, so I'm not the only one.
Anyone know a solution?
Cheers,
Alex
I have the same issue, but only with the aux cable. When I connect my earphone, everything seems to be fine. So I think maybe the phone has some issue with one particular model of aux input? because there are several type of aux plug now.
AlexBardosch said:
Hello there.
Since updating to MM I have the following issue on my Z5: When inserting headphones or an aux cable, the phone switches back and forth between headphones and speaker for a couple of seconds, before finally settling on headphones and playing as it should. This is a problem because I have a Tasker task that relies on headphone detection and now it doesn't work properly.
I had the issue with the small apps after upgrading, so I already did a system reset, which solved the small apps issue, but not the headphones issue.
Already tried disabling SmartConnect and booting in SafeMode. No luck.
There is apparently another person with this issue on the Sony forums, so I'm not the only one.
Anyone know a solution?
Cheers,
Alex
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Click to collapse
im still on lollipop but i had the same issue a couple times were i have headphones plugged in and the speaker would be playing music at the sametime too. kinda wierd so i just restarted my phone and it was fine after that.
xperia z3 said:
im still on lollipop but i had the same issue a couple times were i have headphones plugged in and the speaker would be playing music at the sametime too. kinda wierd so i just restarted my phone and it was fine after that.
Click to expand...
Click to collapse
I have had this problem with other Z series phones but not the Z5 yet.
As reported above my phone when I plug just headphones stereo only (two contact plug) into the phone gives me an ear icon for headphone optimisation and with an automatic headphones actions.
If I plug a headset in (three contact plug) I get additional headset options, plus automatic headset actions.
My guess is you have a conflict with the Sony built in functionality and the Takser task you mention.
@xperia z3 I have only had this happen previously if my headphone hadn't fully located in the headphones jack
So, how can this be fixed?
GeramanX said:
So, how can this be fixed?
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Click to collapse
my guess would be try to disable any apps trying to hijack the sonys built in process and see if that fixes the issue
danw_oz said:
my guess would be try to disable any apps trying to hijack the sonys built in process and see if that fixes the issue
Click to expand...
Click to collapse
I have done a system repair through PC Companion and the problem is still there, on a fresh setup, with no 3rd party apps. I'll wait a while to see if there's an update that might fix this, if not I'll have to send the phone in. Luckily I bought it in late December, so I have still time to use my warranty.
Edit: Oh, and the issue with the small apps is still there, I have found out that it's caused by active accessibility settings, in my case tasker, but others have that same problem with other apps.
i'm dealing with the same exact thing. i did a factory reset, and it still persists. at first i thought it was hardware, then i installed soundabout. when i force output through wired headset they work fine leading me to believe this is software related. really frustrating, not sure what else to do.