Back Up Now button greyed out - OnePlus 7 Pro Questions & Answers

Hi all,
Just got my OnePlus 7 Pro and I am very happy about it. When setting up I signed in to my Google Account and used OnePlus switch to transfer my apps, data from my OnePlus 6 to OnePlus 7 pro.
The only thing which doesn't work is the backup now option in Google backup setting. I tried everything except a factory reset. Deleting account, disabling and enabling Google backup, deleting cache and data for Google, Google play services, even adb backup now.
On my OnePlus 6 everything worked perfectly and I was able to backup.
Is it just me? Or is it for everyone like that?
There is a fix, and that's setting security to 'None' (so no pin or password). But as soon as you enable security the button turns grey again. I really need the security for Google pay.
Thanks.
Edit: started working after 24 hours.

Jornwitt said:
Hi all,
Just got my OnePlus 7 Pro and I am very happy about it. When setting up I signed in to my Google Account and used OnePlus switch to transfer my apps, data from my OnePlus 6 to OnePlus 7 pro.
The only thing which doesn't work is the backup now option in Google backup setting. I tried everything except a factory reset. Deleting account, disabling and enabling Google backup, deleting cache and data for Google, Google play services, even adb backup now.
On my OnePlus 6 everything worked perfectly and I was able to backup.
Is it just me? Or is it for everyone like that?
There is a fix, and that's setting security to 'None' (so no pin or password). But as soon as you enable security the button turns grey again. I really need the security for Google pay.
Thanks.
Click to expand...
Click to collapse
Considering that some items are still "Waiting to Backup," it sounds like it's not finished yet. Of course, I may be wrong, but when you change the security settings, the phone might allow you to hit the backup button but not doing anything new in the background because it is still working on a backup. That's my speculation.

Jornwitt said:
Hi all,
Just got my OnePlus 7 Pro and I am very happy about it. When setting up I signed in to my Google Account and used OnePlus switch to transfer my apps, data from my OnePlus 6 to OnePlus 7 pro.
The only thing which doesn't work is the backup now option in Google backup setting. I tried everything except a factory reset. Deleting account, disabling and enabling Google backup, deleting cache and data for Google, Google play services, even adb backup now.
On my OnePlus 6 everything worked perfectly and I was able to backup.
Is it just me? Or is it for everyone like that?
There is a fix, and that's setting security to 'None' (so no pin or password). But as soon as you enable security the button turns grey again. I really need the security for Google pay.
Thanks.
Edit: started working after 24 hours.
Click to expand...
Click to collapse
I have the same exact problem. I am coming from a Galaxy S10 Plus. The only way I can get it to work is when I disabled security to lock the phone, once I do that the Backup Button lights up and I am able to backup. Yea its a temp fix but at least I can back everything up. Just an FYI I setup my phone by using the Google backup from my S10.

Same here, I even had this on my OnePlus 5. Guess this might be a little bit buggy...

Resolved
solution (Worked for me)
Go to settings -> accounts -> select your Google account
under auto sync - Make sure all items selected.
I was enabled sync only for couple of items. then I changed it to all then I checked backup settings "Backup " button became accessible.

Resolved for me:
Removed pin, password and fingerprint from Settings -> Security & lock screen -> Screen Lock.
Back up now button became accessible again.

asmhmahmud said:
Resolved for me:
Removed pin, password and fingerprint from Settings -> Security & lock screen -> Screen Lock.
Back up now button became accessible again.
Click to expand...
Click to collapse
If that's the case then you either have a decrypted device or a bug with your encrypted device

hallo dare said:
If that's the case then you either have a decrypted device or a bug with your encrypted device
Click to expand...
Click to collapse
You may be right. My oneplus 7 pro is t mobile branded but I have flashed international version using this tutorial. The phone security settings says it is encrypted but there might be a bug with the encryption. Its not rooted or bootloader unlocked.
Any idea how to resolve the bug in the encryption?

After 3 days of waiting my button is still greyed out.
Are there any other solutions?
edit: Now after 4 days, the button isn´t greyed out anymore and I can push it. I haven´t done anything the last 2 or 3 days.

Hey guys, sorry for double posting but I wanted everyone to know.
I made a mistake on my own and ended up in a bootloop after flashing a kernel.
So i had to wipe my device and install Oxygen OS again. In the setupprocess with data recovery by cloud I noticed there was NO backup from my Oneplus 7 Pro.
My backup button was visible in the end and I knew there were backups from it. But not when I wanted to recover it. Really weierd.
Has anyone with the greyed out backup button restored a backup successfully??

Related

Samsung Galaxy S8 Plus Screen Timeout

Does anybody else have a problem with the screen timeout settings? It seems to remain the same 10-15 seconds no matter what I put it on. Even if I set it to 10 minutes
Good for your battery life! ?

			
				
Are you talking about the lock screen or the normal display after you unlock it. There is no way to change the timeout of the lock screen.
I get that too. It times out no matter what time I set it!
This is driving me crazy!!
joshlee80 said:
I get that too. It times out no matter what time I set it!
This is driving me crazy!!
Click to expand...
Click to collapse
Might have something to do with face recognition. (Smart Stay) try messing with those settings too. I receive mine today so ill look into it too.
I'm having the same issue. Spent all night messing with every setting to no avail. Incredibly frustrating.
think its about smart stay, or did you use any battery saver that comes with the phone?
Does the same thing with smart stay on or off (unless you're staring right at the screen in good lighting), no battery saving modes used. On the phone with Samsung right now
[email protected] said:
Does the same thing with smart stay on or off (unless you're staring right at the screen in good lighting), no battery saving modes used. On the phone with Samsung right now
Click to expand...
Click to collapse
Please let me know? I would like to find out what Samsung says!
They used smart tutor to access my phone and looked at all the settings. Said they would call me back when they have a solution. Didn't ever verbally confirm it as an issue, not holding out much hope
[email protected] said:
They used smart tutor to access my phone and looked at all the settings. Said they would call me back when they have a solution. Didn't ever verbally confirm it as an issue, not holding out much hope
Click to expand...
Click to collapse
just for your info, I did spoke to Samsung as well and I reset the phone as they told me to. They are thinking there is something contradiction between your old backup data and current. It actaully fixed the issue but now I found a dead pixel.... shoot. Now I will have to go to T-mobile for the replacement phone. Hope they accept it.
So did they just have you do a factory reset? Sorry to hear about the dead pixel what a bummer. Anything you could tell me about what they had you do would be much appreciated.
Thanks!
I'm glad its not just me, I'm going to factory reset to see what happens. I've been using a Stay Alive app in the meantime
Installed the T-Mobile software update, made no difference. So far the only thing that seems to work for me is a factory reset and to set it up as a new device; restoring any devices through Google seems to result in the same issue. Restoring data from devices linked to Samsung account (which I have to if I log into Samsung account while setting up for some reason) doesn't seem to matter one way or the other.
Mine is working for now going to start installing my apps and hope it continues to do so
[email protected] said:
Installed the T-Mobile software update, made no difference. So far the only thing that seems to work for me is a factory reset and to set it up as a new device; restoring any devices through Google seems to result in the same issue. Restoring data from devices linked to Samsung account (which I have to if I log into Samsung account while setting up for some reason) doesn't seem to matter one way or the other.
Mine is working for now going to start installing my apps and hope it continues to do so
Click to expand...
Click to collapse
Hi, Thanks for the info. So which one did have an impact? Google backup or Samsung Cloud? I only restored phone number and picture from google and didn't even try Samsung cloud.
joshlee80 said:
Hi, Thanks for the info. So which one did have an impact? Google backup or Samsung Cloud? I only restored phone number and picture from google and didn't even try Samsung cloud.
Click to expand...
Click to collapse
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
[email protected] said:
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
Click to expand...
Click to collapse
Thanks a lot! it helps! I am getting a warranty exchange for the dead pixel. You cannot get this exchange from Samsung directly but from the service provider.
[email protected] said:
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
Click to expand...
Click to collapse
Thank you so much, so much help. It worked
I find even playing games my phone goes onto lock mode if I'm not touching screen.
Annoying.

"OK Google" not working anymore on LineageOS 15.1

Hi there,
for some months now I have a Honor View 10 with LineageOS 15.1 installed.
Recently I also got a Huawei smart watch which I coupled to the View 10.
On both devices, it was working perfectly fine to talk to the Google Assistant by just saying "OK Google" if the screen was turned on.
It automatically unlocked and followed my commands.
Since some weeks, though, the "OK Google" detection stopped working and I cannot find out, why.
When trying to activate Voice Match in the settings page of the Google app, there's a message that the service was not available in my current language...
(But I already tried many different languages - of course including "English (US)". And: it used to work until some weeks ago!)
I already changed many settings, tried several combinations of different settings unpaired my smart watch, deleted the cache and all updates of the Google apps, but I was not able to get OK Google back running...
I am not sure if this is a device-specific issue or a LineageOS-specific issue, but on my device with LineageOS it does not work anymore...
(Btw, when tapping the microphone icon in Google's search bar, the voice recognition is working fine!)
Any ideas?
Anyone having the same problem?
Anyone already fixed that?
Best,
Tom
I have the same problem with my stock phone.Ok google/Hey google not working.
BoxyK said:
Since some weeks, though, the "OK Google" detection stopped working and I cannot find out, why.
Click to expand...
Click to collapse
Try this:
https://forum.xda-developers.com/showpost.php?p=76652234&postcount=3
Unfortunately, this did not work.
Still all options for voice match are greyed out...
BoxyK said:
Unfortunately, this did not work.
Still all options for voice match are greyed out...
Click to expand...
Click to collapse
Try to delete google app data after you pushed those files. Here it works as expected.
I don't get that.
The Google app is part of the gapps. It's installed in the /system partition.
After deleting it, how should I re-install it?
From the Play Store (is it available there?)?
Or in the /system partition again (how?)
BoxyK said:
I don't get that.
The Google app is part of the gapps. It's installed in the /system partition.
After deleting it, how should I re-install it?
From the Play Store (is it available there?)?
Or in the /system partition again (how?)
Click to expand...
Click to collapse
Not the app eheh, only its data from Settings - Apps and notifications - Show all apps - Google - Storage space - Manage space - Delete all data.
I've done that several times already.
Now again, with the two apps installed in /system.
I deleted all the data of the Google app.
I've even tried to delete all data from Play services which meant re-configuring all the accounts and settings and so on again from scratch, but that didn't help, either.
This is really weird.
Check also if it's not a gapps issue, try this within Lineage: https://www.androidfilehost.com/?fid=674106145207491329
Otherwise i'm out of ideas, you could try my build (https://androidfilehost.com/?fid=962339331458996492) and see if you can enroll Ok Google again. Then, if it works, you could even try to flash Lineage again and see if it still works (you know, Google server side voodoo lol).
Completely stock here and having the same issue. I am starting to regret getting this phone.
I've tried now to
- re-install Lineageos 15.1
- install another build of Lineageos 15.1
- using different versions of GApps
but nothing brought my voice match back...
Now I'm a little bit frustrated

"Ok Google" not working on new 7 Pro

I tried uninstalling and reinstalling the Google app, clearing cache in app and on phone. Retrained the voice in Google app a dozen times. Nothing is working. Side note: my SIM card is still installed in my old 5T. the 7 Pro doesn't have a SIM card. Not sure if that is a factor. Assistant works fine. *UPDATE: "OK Google" will launch when prompted when display is locked but it won't answer or respond to whatever I ask it. "OK Google" will not launch or respond when phone is unlocked at all.
I'm having similar issues but mine stops responding once I connect to my car stereo... And doesn't respond even after disconnecting until I reboot.
7 pro?
Same issue OK Google will NOT work on the One Plus 7 pro for some reason on my end
Did all that was suggested , Clear Cache , Clear Data, Disable Google, Reboot, then Endable google, retrain my voice
But still on the home screen when I say OK Google nothing happens
Anyone have a FIX for the Oneplus 7 pro? Thanks
BTW Stock 9.5.7 GMA21AA Firmware
Model GM1917
STOCK Not Rooted
I'm assuming you are rooted using Magisk? See my post here:
https://forum.xda-developers.com/oneplus-7-pro/help/google-match-lockscreen-t3936647
qwen3579 said:
I'm assuming you are rooted using Magisk? See my post here:
https://forum.xda-developers.com/oneplus-7-pro/help/google-match-lockscreen-t3936647
Click to expand...
Click to collapse
Not rooted. Using Nova and I restored from a Nova backup if that matters.
robdam1001 said:
Not rooted. Using Nova and I restored from a Nova backup if that matters.
Click to expand...
Click to collapse
Interesting. Sorry I can't help then. I had the exact same issue but was able to to resolve it by adding Google Framework to Magisk Hide. Since you're not rooted, this doesn't apply. Maybe try resetting to factory and see if it works before restoring any backups?
rooted, with custom kernel and custom launcher. OK Google works like a charm.
qwen3579 said:
Interesting. Sorry I can't help then. I had the exact same issue but was able to to resolve it by adding Google Framework to Magisk Hide. Since you're not rooted, this doesn't apply. Maybe try resetting to factory and see if it works before restoring any backups?
Click to expand...
Click to collapse
Just did factory reset and ok Google is now working. It hasn't finished restoring, however. I'll report back once it has. What a pita.
UPDATE: OK Google is working fine after Factory Reset, (PITA), and full restore.
That is what I was afraid of ,doing a full factory reset
If anyone has another solution that avoids that please let me know
Thanks all
Mine seems to work when the phone is awake however I have noticed that for some reason the Google pill widget does not show the 'ok google' text that normally shows up on my other phones.
Using stock launcher so not a 3rd party problem.
Anyone else notice this?
Not entirely helpful here other than to tell you that I'm not experiencing the same thing. ?
Full factory reset as a solution, lol. C'mon guys
No better solutions? Are we the only unlucky ones here.
The similar issue I have also come across on my phone and believe me, it was very irritating situation as I am not getting any way to fix it. Even I was not able to understand why it was happening but after searching a lot, I have got some solutions given in one blog. So if you are also coming across the same issue like "OK Google Not Working" then try the below solutions:
Solution 1: Restart Your Android Phone
Solution 2: Force Stop Google App
Solution 3: Clear Cache of Google App
Solution 4: Turn Off Bixby [For Samsung Users]
Solution 5: Make Sure That OK Google Command Is Enabled
Solution 6: Check Microphone On Your Device
Solution 7: Turn Off Adaptive Battery And Battery Saver Option
An old one here but have you installed any third party notification app like notifybuddy or plus beat? Ok Google won't work with these installed. The only notification app that doesn't interfere is AOE.
I have noticed a similar issue with voice-to-text being terrible and when this is happening OK Google does not work although it could be problem that happens even after OK Google is working but the voice to text is terrible at recognizing words. After android 10

Question Android 13 update made a mess of my Pixel 6A, need to backup, reset and restore

Don't know what happened, but the A13 update basically borked my phone. Dialer, messages, fingerprint reader, screen handling, notifications, Android Auto, etc ALL no longer work correctly. I never know how exactly the phone will behave on any given interaction. Its a mess. It was working perfectly fine on A12
So, I have to do some kind of a reset. I NEED my messages and call logs to be correct on restore (use it for lots of business stuff), everything else, whatever is backed up will be ok.
I tried doing a migration from the A13 6A to a factory reset Moto Edge 21 with A12 on it, and the A13 Pixel refuses to cooperate. Android migration usually works pretty well, but in this case, the 6A A13 refused to see the Moto A12, and gave me some super weird Android File Manager error message. I planned on using the Moto Edge as a data mule, reset the 6A, then migrate everything back.
So, I need to do a backup, reset and restore and am dubious of Google One actually working. Open to suggestions or actual experiences of how to do this with minimal disruption. Most of the internet "guides" on resetting are useless, and don't address how not to lose and/or destroy your data (text/messages, call logs, etc, incl MMS)
The only thing I can think of is using Wondershare Mobiletrans for backup and restore and cross my fingers that it'll actually work.
I use Swift Backup to backup and restore now. I would give that a try.
I use swift as well...but u have to have a backup app already in place BEFORE getting borked...lol There's limited options for going back to 12. As mentioned in the big PSA warning thread at the top...if u try to do a common rollback, google's ARB (anti-rollback) if triggered, WILL HARD=BRICK your phone! Then u have to send it back to google for a factory reset meaning ofc loss of all data. So plz use caution and no matter how u chose to proceed...Swift Backup is a gem! A one-time purchase ano NO monthly fees! Best regards...
Try updating again, I got two Android 13 updates on mine, the first one broke the fingerprint reader, then I hit update again, and it downloaded another update that subsequently fixed it.
If you just want to backup messages and phone calls, I use this:
SMS Backup & Restore - Apps on Google Play
A simple app that backs up and restores SMS & MMS messages and call logs.
play.google.com
Can back up to cloud as well as your device.
Otherwise I've had no issues with the Google backup in Settings.

Question P7Pro loosing Features after some time?

Sup folks,
so something very annoying is happening on my Pixel 7 Pro.
I first noticed it yesterday when i couldnt get any ,,Press Yes to Sign in,, Prompts on my Pixel 7 anymore.
I then reinstalled the whole phone and everything worked as before.
To explain ,,working as before,,:
- Google One Backup has its grpahical backup with the Loading bar etc
- I can get Sign In Prompts
So this worked up until about 4-2 Hours ago.
I reset cache and Data on Google, Playstore and Google Play Services with Airplane Mode and restarted my Device because i had them on the Zygisk List.
Now its the same as before. I cant get any SignIns and my Google One wont backup and or will just show its bareones UI when pressing backup and even refusing to backup at all.
Oh yeah and going into Settings and Google then pressing on Devices to get the Devicelist just unlimited Loads me.
Im also not able to link my Chromebook at all.
EDIT:
I wanna metion that it now after like waiting some time, did a full backup.
It also showed me the prompt of signin but said it was ,,smth smth expired,, and linked me to my Devices.
The phone shows up all fine in Find my Device too!
But still no Sign In Prompt and chromebook working.... NOR the device tab
Anyone else or just me?
Seems like the Module from @Displax caused this.
Once removed Chromebook worked like a charm.
But it takes some time to break, which is weird.

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