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Samsung Gear S2 disconnects from Nexus 6P, Light Reset

If my Samsung Gear S2 gets disconnected from my Nexus 6P at all, I have to do a light reset and reestablish bluetooth connection with phone. I have tried updating the Gear Manager app, but I get "Unable to update new software. Device is encrypted. Decrypt?" It sends me to my security settings, but everything I have tried won't make it work.
Any suggestions???

I fixed this. Reset watch. Pair the watch to a decrypted phone, do the update, reset the watch, pair it back to your phone. Problem 100% solved.
Sent from my Nexus 5X using Tapatalk

Ran into the exact same issue today after purchasing a Gear S2 and pairing it with my 6P. Walked away from my phone, came back, and realized the watch hadn't re-paired with it. After doing some Googling, this is the only mention of it I've found, so thanks for posting it and reassuring me that I'm not crazy.
Unfortunately, I don't want to decrypt my 6P yet, so it looks like I'll be returning the watch. That sucks because I liked it much more than the new 360 and other Android Wear devices. Looks like I'm headed back to using my Pebble Time.
Thanks for penalizing those of us that don't want to use your phones but like this watch, Samsung! /s
*edit* So after doing some more digging, it seems the update I can't take on my 6P for the watch (since it prompts you to decrypt the phone), fixes this issue. Apparently, if you can connect the watch to another, unencrypted phone, then you can take the update and re-pair with the 6P and the problem should be fixed.
Sent from my Nexus 6P using Tapatalk

Does the Gear S2 work fully with the Nexus 6P?

ycats said:
Does the Gear S2 work fully with the Nexus 6P?
Click to expand...
Click to collapse
It works fully until the watch and phone are disconnected (either by getting out of range of each other or by disconnecting them intentionally). Once that happens, you have to reset the watch and set it up again. You have to do this every single time they disconnect.
From what I've read, the latest update to the watch fixes this, but I don't have a phone that's unencrypted in order to download the update (the Gear app prompts you to decrypt the phone when you try and take the watch update). I've got both the Nexus 6 and 6P, so I may just go ahead and decrypt the 6, pair the watch to it, take the update, then pair it back with my 6P.
Sent from my Nexus 6P using Tapatalk

How do you decrypt a phone?

ycats said:
How do you decrypt a phone?
Click to expand...
Click to collapse
You have to unlock the bootloader, then flash a file that does the decryption. Problem is, both of those wipe the phone, so you have to start from scratch.
Sent from my Nexus 6P using Tapatalk

Do you have the version of the Gear S2 that has the 3G or 4G signal? I have the Gear S with the 3G signal.

ycats said:
Do you have the version of the Gear S2 that has the 3G or 4G signal? I have the Gear S with the 3G signal.
Click to expand...
Click to collapse
Mine is the new Gear S2 (the sportier version, not the Classic).
Sent from my Nexus 6P using Tapatalk

ycats said:
Does the Gear S2 work fully with the Nexus 6P?
Click to expand...
Click to collapse
to be clear, missing functionality on non-Samsung phones are: no text or email app (but can reply to text and email notifications), no ability to answer a phone call, only reject, and no access to paid apps (only free apps) on the Gear app store.

FitzAusTex said:
to be clear, missing functionality on non-Samsung phones are: no text or email app (but can reply to text and email notifications), no ability to answer a phone call, only reject, and no access to paid apps (only free apps) on the Gear app store.
Click to expand...
Click to collapse
This is not true anymore. I have an HTC One M8 and a gear S2 Classic. I did buy watch faces and apps on the Galaxy App store without any problem.

Major S2 Update Supposedly

http://www.sammobile.com/2016/07/08...-an-update-with-new-features-ux-improvements/
Exclusive: Samsung Gear S2 to get an update with new features, UX improvements
We love the Gear S2, and we think it is the best smartwatch currently available in the market (the lack of apps compared to Android Wear or the Apple Watch notwithstanding). Right out of the box the Gear S2 offers an excellent user experience, and we have received information on a major new update that will be released in the near future with a slew of improvements to how the smartwatch works.
The update will be the biggest yet, and the headline feature for many is likely to be the ability to use their photos as backgrounds in watch faces. Using personal photos as a wallpaper on phones is something everyone does (or has done at some point), and it is only natural that the feature be made available on*a smartwatch. After the update, the Gear S2 will also start offering watch face recommendations and will let users install these watch faces*from the watch itself.
This will extend to recommended apps as well – Samsung basically wants you to use the paired smartphone less often, which is why the update will also add the option to post exercise stats to Facebook directly from the watch. The Gear S2′s fitness tracking abilities will also be getting improvements, as the update will add a sleep monitor, a feature that probably should have been there from the start.
Other changes will include the addition of*UV index information in the weather app, the ability to start a timer using S Voice, and a menu for managing notifications when there are no unread notifications available. We’re told the update will roll out*sometime in the coming weeks, although there’s no concrete*time frame. With a big update such as this, Samsung is likely going to make sure everything is right before making it*available to consumers.
Sent from my SM-G935F using XDA-Developers mobile app

If this is real, some of this should of been included already when this watch first came out along with the long awaited samsung pay!

I can already set a timer with S Voice. Hope they meant set Reminders.
Sent from my SM-G935U using Tapatalk

Oh, setting Reminders would be GREAT! Pebble does that and it was very handy. I don't use S-Voice for anything right now because it just doesn't provide me with a usable service. But Reminders? Oh yeah!

personally I think they meant reminders as others have said as settings timers is already possible....should have been a day one feature.
Sent from my SM-G935F using Tapatalk

All mentioned features should of been day 1 or at least top of this year

obsydian said:
http://www.sammobile.com/2016/07/08...-an-update-with-new-features-ux-improvements/
The Gear S2′s fitness tracking abilities will also be getting improvements, as the update will add a sleep monitor, a feature that probably should have been there from the start.
Click to expand...
Click to collapse
Well I dont sleep with my watch on... but I do with my fitbit which lasts 5d. They are going to have to do more than "improvements" to get the watch as a fitness device. i would love to see that so dont get me wrong as I wear my watch every day, however Myfitness Pal for food tracking and Fitbit seem to be the best combination as you cannot get info from S Health into MFP (I have tried that one way and it was horrible). Personally I would love to be able to just use S Health but I dont see that happening anytime soon.

What is the current software version? Mine just got delivered yesterday and has R730VVRU2BPC7.

CPC5 is the most current, but this new version is still to be released.
Sent from my SM-G935F using XDA-Developers mobile app

obsydian said:
CPC5 is the most current, but this new version is still to be released.
Click to expand...
Click to collapse
I have R730AUCU2BPD4, how do I get the CPC5?

roger25118 said:
I have R730AUCU2BPD4, how do I get the CPC5?
Click to expand...
Click to collapse
I think these update numbers are by carrier because I have bpd4 like you and have an at&t watch while my girlfriend has t-mobile watch and has bpc6

Sonin66 said:
I think these update numbers are by carrier because I have bpd4 like you and have an at&t watch while my girlfriend has t-mobile watch and has bpc6
Click to expand...
Click to collapse
Thanks, yes I have AT&T

Sonin66 said:
I think these update numbers are by carrier because I have bpd4 like you and have an at&t watch while my girlfriend has t-mobile watch and has bpc6
Click to expand...
Click to collapse
And Verizon is R730VVRU1BPC1 (http://www.verizonwireless.com/support/samsung-gear-s2-update/)

screenpaver said:
And Verizon is R730VVRU1BPC1 (http://www.verizonwireless.com/support/samsung-gear-s2-update/)
Click to expand...
Click to collapse
What a shock. Verizon is furthest behind in updates.

screenpaver said:
And Verizon is R730VVRU1BPC1 (http://www.verizonwireless.com/support/samsung-gear-s2-update/)
Click to expand...
Click to collapse
My Verizon version is R730VVRU2BPC7
Sent from my Samsung SM-N920V using XDA Labs

Ryano89 said:
My Verizon version is R730VVRU2BPC7
Sent from my Samsung SM-N920V using XDA Labs
Click to expand...
Click to collapse
??? I'm on BPC1 also, and the Verizon page for the 4G Gear S2 says BPC1 too. How did you get 7?

gettinwicked said:
??? I'm on BPC1 also, and the Verizon page for the 4G Gear S2 says BPC1 too. How did you get 7?
Click to expand...
Click to collapse
Bought it on Saturday at the Verizon store and this was on it..
Sent from my Samsung SM-N920V using XDA Labs

Ryano89 said:
Bought it on Saturday at the Verizon store and this was on it..
Sent from my Samsung SM-N920V using XDA Labs
Click to expand...
Click to collapse
Weird! I wonder if that means an update is coming? Although, I would think it would be live by the time it was on a watch in the store...

gettinwicked said:
Weird! I wonder if that means an update is coming? Although, I would think it would be live by the time it was on a watch in the store...
Click to expand...
Click to collapse
I honestly expected that my watch would need to be updated immediately, because it was the last one they had, and had been sitting on the shelf for quite awhile
Sent from my Samsung SM-N920V using XDA Labs

Anybody else with the Verizon 3g variant chime in worth what software version they have?
Sent from my Samsung SM-N920V using XDA Labs

Gear S3 Fronties LTE: any update

Is there an upcoming update to the G3 Frontier LTE? I saw updates for the no-LTE versions mentioned but my LTE one did not get any yet.

Mine didn't as well...

sejtam said:
Is there an upcoming update to the G3 Frontier LTE? I saw updates for the no-LTE versions mentioned but my LTE one did not get any yet.
Click to expand...
Click to collapse
I got my update a few weeks ago. Portland, Oregon.
Sent from my SM-N930T using Tapatalk

Still no update for my S3 Frontier LTE from Tmobile. Anybody from Tmo got the update?

RaymondPJR said:
I got my update a few weeks ago. Portland, Oregon.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
Att or tmo? What is your software version?
Sent from my SM-T820 using Tapatalk

bimmerboii said:
Att or tmo? What is your software version?
Sent from my SM-T820 using Tapatalk
Click to expand...
Click to collapse
R765TUVU2AQA6 TMobile
Sent from my SM-N930T using Tapatalk

I justgot an update today. Haven't seen much in terms of changes though.
R765FXXU2BQD1
Does anyone know where I can find a changelog for this and other versions?

sejtam said:
I justgot an update today. Haven't seen much in terms of changes though.
R765FXXU2BQD1
Does anyone know where I can find a changelog for this and other versions?
Click to expand...
Click to collapse
http://www.tizenexperts.com/2017/05/us-gear-s3-version-r765aucu2bqd4-new-partner-apps-features/

RaymondPJR said:
R765TUVU2AQA6 TMobile
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
That is also the verison i have. It was released a while back and its Tizen 2.3.2.2. The newest update is Tizen 2.3.2.3

bimmerboii said:
That is also the verison i have. It was released a while back and its Tizen 2.3.2.2. The newest update is Tizen 2.3.2.3
Click to expand...
Click to collapse
Yes, I know. This latest one hasn't come through for me yet, I'm in Oregon where are you?

RaymondPJR said:
Yes, I know. This latest one hasn't come through for me yet, I'm in Oregon where are you?
Click to expand...
Click to collapse
Just south from you in Cali. AT&T already got their update. Ours should be anytime now

Digging deeper into the last update for Tmobile (April update), it looks like we already got most of the features of this latest update. Our current tmobile Gear S3 is on Tizen 2.3.2.2. While ATT's previous version was 2.3.2.0, the latest Gear S3 update brought them to Tizen 2.3.2.3. We already have the barometer auto refresh but missing watch complications. Looks like were only missing minor things hence the small difference in version number.

bimmerboii said:
We already have the barometer auto refresh but missing watch complications.
Click to expand...
Click to collapse
It's truly no big deal. The watch "complications" are underwhelming.

afblangley said:
It's truly no big deal. The watch "complications" are underwhelming.
Click to expand...
Click to collapse
So compared to Android Wear, what makes them underwhelming? What complications came with the update?

bimmerboii said:
Digging deeper into the last update for Tmobile (April update), it looks like we already got most of the features of this latest update. Our current tmobile Gear S3 is on Tizen 2.3.2.2. While ATT's previous version was 2.3.2.0, the latest Gear S3 update brought them to Tizen 2.3.2.3. We already have the barometer auto refresh but missing watch complications. Looks like were only missing minor things hence the small difference in version number.
Click to expand...
Click to collapse
T-Mobile is missing the option to enter your security pin only when using SPay instead of everytime it thinks you just put on the watch. This can't come soon enough!
Sent from my SM-G955U using Tapatalk

bimmerboii said:
Digging deeper into the last update for Tmobile (April update), it looks like we already got most of the features of this latest update. Our current tmobile Gear S3 is on Tizen 2.3.2.2. While ATT's previous version was 2.3.2.0, the latest Gear S3 update brought them to Tizen 2.3.2.3. We already have the barometer auto refresh but missing watch complications. Looks like were only missing minor things hence the small difference in version number.
Click to expand...
Click to collapse
I see, so it's no big deal. I've been checking every day, so it's nice to know we're not really missing out on much.
kronium said:
T-Mobile is missing the option to enter your security pin only when using SPay instead of everytime it thinks you just put on the watch. This can't come soon enough!
Click to expand...
Click to collapse
I agree, that drives me crazy!

Gear app store not working on Nexus 6p

Hey guys,
i have no idea what to do to make Galaxy store working again.
I have Gear S3 Frontier connected on my non-Samsung phone (Nexus 6p). Till yesterday evrthing working fine. From yesterday i can not enter Samsung store.
From Gear app I choose VIEW MORE WATCH FACES and then i get this error: "retunCode":"0","errorCode":"0001","errorMsg":"System Error!-(0001)"
I allready reinstal all samsung apps, reset my Gear S3 I also try to pair my watch to another phone and also get this error?!?!
Just for info, Gear app works. On phone I can see battery status, RAM and Storage status. Also can communicate with watch (Find my gear)...problem is present only when try to go to Galaxy store.
Has anyone idea what is that error for and how to solve this problem?
Tnx, Vladimir

dado75 said:
Hey guys,
i have no idea what to do to make Galaxy store working again.
I have Gear S3 Frontier connected on my non-Samsung phone (Nexus 6p). Till yesterday evrthing working fine. From yesterday i can not enter Samsung store.
From Gear app I choose VIEW MORE WATCH FACES and then i get this error: "retunCode":"0","errorCode":"0001","errorMsg":"System Error!-(0001)"
I allready reinstal all samsung apps, reset my Gear S3 I also try to pair my watch to another phone and also get this error?!?!
Just for info, Gear app works. On phone I can see battery status, RAM and Storage status. Also can communicate with watch (Find my gear)...problem is present only when try to go to Galaxy store.
Has anyone idea what is that error for and how to solve this problem?
Tnx, Vladimir
Click to expand...
Click to collapse
I just checked and I'm not having any issues getting into the store on my 6p. Sorry bud

Till yesterday evrthing working fine. From yesterday i can not enter Samsung store.
Click to expand...
Click to collapse
Can you give more details?
Maybe you received any kind of update... maybe Firmware update for "Gear"...
Btw... which Gear S3?
SM-R760 or SM-R770 or ...
And your Firmware Version is now?
Sometimes damn auto updates creates "funny" sideeffects...
Samsung is also known as "Master of Changes"...
They easy disable something... in "new" Software...
Best Regards

Similar issue-Axon 7
My Gear S3 updated a few days ago and now the Galaxy app store will not open. I get a blank page when I click on "More" at the bottom of the Watch Faces page. It worked fine before the latest update.

dado75 said:
Hey guys,
i have no idea what to do to make Galaxy store working again.
I have Gear S3 Frontier connected on my non-Samsung phone (Nexus 6p). Till yesterday evrthing working fine. From yesterday i can not enter Samsung store.
From Gear app I choose VIEW MORE WATCH FACES and then i get this error: "retunCode":"0","errorCode":"0001","errorMsg":"System Error!-(0001)"
I allready reinstal all samsung apps, reset my Gear S3 I also try to pair my watch to another phone and also get this error?!?!
Just for info, Gear app works. On phone I can see battery status, RAM and Storage status. Also can communicate with watch (Find my gear)...problem is present only when try to go to Galaxy store.
Has anyone idea what is that error for and how to solve this problem?
Tnx, Vladimir
Click to expand...
Click to collapse
Vladimir did you find any solution?
I'm try with phones OnePlus 2 and iPhone 7+ and I have the same issue

I have exactly same problems as Vladimir... error code 0001 in Samsung gear app when trying to install new watch face or any new program. The only difference is that I'm using Gear fit 2 and have LG G4 phone.
I tried to connect my Gear fit 2 with old Samsung Galaxy S3 phone and Samsumg Gear app worked perfect... so I guess is an Samsung gear app issue on non Samsung phones.
I contacted Samsung customer support and this was their answer:
Thank you for contacting us. We appreciate the opportunity to assist you.
From what you wrote, we understand that you are unable to install applications and watchfaces on your Gear Fit 2 while using your LG phone, and factory resetting your phone and gear and Samsung Gear application did not solve the issue.
We kindly inform you that we sent your case to the department in charge with Samsung Gear for investigation and we are expecting an answer from them.
We thank you for your patience in this matter. We will contact you as soon as we receive a reply from them.
In the meantime, if you encounter any other unexpected situation and have more questions, please do not hesitate to contact us and our support team will assist you with all the necessary information.
Also, if you visit the Content & Services Customer Support Website, http://help.content.samsung.com, you will be able to find all Samsung Content and Services we support in your country.
Thank you for using our services. Your satisfaction is very important to us.
Kind regards,
Bruce
Customer Service Center
This was week ago and still no answer from gear department :/

Same issue here on Pixel XL with my brand new Gear S3 Frontier.
No Apps
No Watchfaces
No Samsung Pay.
Just "This device does not support Gear" or an empty Galaxy Apps store when it does load.

jacinf said:
Same issue here on Pixel XL with my brand new Gear S3 Frontier.
No Apps
No Watchfaces
No Samsung Pay.
Just "This device does not support Gear" or an empty Galaxy Apps store when it does load.
Click to expand...
Click to collapse
Anyone figure this out yet? Everything was working fine before the last update.

I figured out the solution for the Samsung Gear S3 "this device does not support gear" issue! I am going to quote you all so you get a notification about my fix. Please scroll down for the guide!
spirreal said:
Anyone figure this out yet? Everything was working fine before the last update.
Click to expand...
Click to collapse
jacinf said:
Same issue here on Pixel XL with my brand new Gear S3 Frontier.
No Apps
No Watchfaces
No Samsung Pay.
Just "This device does not support Gear" or an empty Galaxy Apps store when it does load.
Click to expand...
Click to collapse
Matija11 said:
I have exactly same problems as Vladimir... error code 0001 in Samsung gear app when trying to install new watch face or any new program. The only difference is that I'm using Gear fit 2 and have LG G4 phone.
I tried to connect my Gear fit 2 with old Samsung Galaxy S3 phone and Samsumg Gear app worked perfect... so I guess is an Samsung gear app issue on non Samsung phones.
I contacted Samsung customer support and this was their answer:
Thank you for contacting us. We appreciate the opportunity to assist you.
From what you wrote, we understand that you are unable to install applications and watchfaces on your Gear Fit 2 while using your LG phone, and factory resetting your phone and gear and Samsung Gear application did not solve the issue.
We kindly inform you that we sent your case to the department in charge with Samsung Gear for investigation and we are expecting an answer from them.
We thank you for your patience in this matter. We will contact you as soon as we receive a reply from them.
In the meantime, if you encounter any other unexpected situation and have more questions, please do not hesitate to contact us and our support team will assist you with all the necessary information.
Also, if you visit the Content & Services Customer Support Website, http://help.content.samsung.com, you will be able to find all Samsung Content and Services we support in your country.
Thank you for using our services. Your satisfaction is very important to us.
Kind regards,
Bruce
Customer Service Center
This was week ago and still no answer from gear department :/
Click to expand...
Click to collapse
dejt4 said:
Vladimir did you find any solution?
I'm try with phones OnePlus 2 and iPhone 7+ and I have the same issue
Click to expand...
Click to collapse
spirreal said:
My Gear S3 updated a few days ago and now the Galaxy app store will not open. I get a blank page when I click on "More" at the bottom of the Watch Faces page. It worked fine before the latest update.
Click to expand...
Click to collapse
dado75 said:
Hey guys,
i have no idea what to do to make Galaxy store working again.
I have Gear S3 Frontier connected on my non-Samsung phone (Nexus 6p). Till yesterday evrthing working fine. From yesterday i can not enter Samsung store.
From Gear app I choose VIEW MORE WATCH FACES and then i get this error: "retunCode":"0","errorCode":"0001","errorMsg":"System Error!-(0001)"
I allready reinstal all samsung apps, reset my Gear S3 I also try to pair my watch to another phone and also get this error?!?!
Just for info, Gear app works. On phone I can see battery status, RAM and Storage status. Also can communicate with watch (Find my gear)...problem is present only when try to go to Galaxy store.
Has anyone idea what is that error for and how to solve this problem?
Tnx, Vladimir
Click to expand...
Click to collapse
Hey I know this is from 2 months ago but I thought I'd let you all know (and anybody who might find this page via Google) that I figured it out!
OK so you know how when you are first attempting to setup the watch it asks you to visit a website? You HAVE to visit that website if you want it to work on a non-Samsung phone! You cannot go to the Play Store and search for the Samsung Gear App. Why Samsung did this I have no idea. Basically what they have are TWO DIFFERENT Samsung Gear apps that appear to be identical; except one is for Samsung phones and one is for all others. WHY THEY DECIDED NOT TO STATE THIS ON THE APP PAGE IS BEYOND ME.
Anyway if you are having this problem, uninstall your Samsung Gear app. Then go to your watch, go to settings and choose the option to connect it to a new phone. On your cell phone, go to the website it tells you to. The website will ask you if you are using a Samsung phone or another phone, so obviously don't click the Samsung option. This will give you a direct link to the Samsung Gear app that is meant for all other phones.
Again it's a really bizarre thing on Samsung's part but I am so glad to have figure it out and I hope my post helps you guys or anyone else Googling this issue in the future.
EDIT: The website is http://apps.samsung.com/gear

S3 FW update, R770XXU2BQH1, Aug 25

Just got this update on my S3 Classic, only listed one change in the update message, extending vibration alerts to third party messaging apps.
That they don't fix the broken audio notifications for third party messaging apps is really frustrating.
Sent from my SM-G935V using Tapatalk

Got the update too. Gear s3 classic

The update actually broke the voice to text fix they recently implemented, so now it's back to not recognizing anything at all.

munnarg said:
The update actually broke the voice to text fix they recently implemented, so now it's back to not recognizing anything at all.
Click to expand...
Click to collapse
Voice to text is still working on my end using Frontier and Galaxy S7.

After this update my battery drained like crazy. It was dead before I got home today from work and im pretty sure I had about 70 percent yesterday and I also turn it off when i'm not using it.

My batteries seems about the same as it was before the update. I know that after one of the previous updates my battery was just terrible for a little while, and then straightened out on its own for some reason.
Sent from my SM-G935V using Tapatalk

Mine is on R760XXU2BQC5 and says no update available... S3 Frontier from Amazon Germany

Mine is on R760XXU2BQC5 and says no update available... S3 Frontier from Amazon Germany
Click to expand...
Click to collapse
This is still Running Gag with Sales Code...
If your SM-R760 has Sales Code DBT for instance... then NO update... BQC5 is still latest...
But our friends from US with Sales Code XAR receive also for SM-R760 FOTA update...
Code:
R760XXU2BQH1
After they received short time ago BQG4...
This has something to do with active CSC...
In theory you could also update... in alternate ways...
No idea if it is worth... as maybe more Bugs as Features inside...
Best Regards

orlans21 said:
After this update my battery drained like crazy. It was dead before I got home today from work and im pretty sure I had about 70 percent yesterday and I also turn it off when i'm not using it.
Click to expand...
Click to collapse
Same here. **** samsung

Factory reset fixed battery issues that appeared a few days after the update - was going down to 15% in one day. Today, at 78% after 14 hours. Back to normal.