Samsung Retail Mode Password - General Questions and Answers

Hi
I currently have a Samsung Galaxy Tab S3 aquired cheap from my employer (sm-t820) which has Samsung Retail mode installed, it is not a specially designed demo unit (ie. sm-t820x) but is proving impossible to return to factory.
I've successfully reset a few in the past by using the easily found passwords of 5444 and M729Q16K8546 as previous versions (like this one) have two apps that offer seperate settings, one has options to disable or customise Retail Mode, the other allows for removal (which forces a reset back to stock where retail mode is completely absent.)
Problem is the app that allows for removal keeps crashing on opening so I am unable to enter the passwords and run the reset. I have tried several workarounds including trying to set a password so I can enter it wrong 15 times (forcing a reset as a security measure) but the option to set one is missing (deliberatly removed) in settings, downloading apps from play that disable startup of services or do a reset in one click but they cannot get admin rights. Download mode is blocked so no Odin flashing is possible and attempting a reset through recovery mode is also blocked. I have also tried a few attempts at root so I can use busybox to reset but again no admin access.
The only solution I can think of is to get the retail mode app working again and the first thing would be to reinstall it. I have found a few versions out there, the most recent from Oct 18:
https://www.apkmirror.com/apk/samsu...etail-mode-9-3-20180905-android-apk-download/
It has options for country / channel etc but requires a password to begin the install (not the same one as for removal) which I can find no record of anywhere. If anyone happens to know it I would be grateful if you can post it here or anything else I can try.
Many Thanks...

I have a Samsung Galaxy s20 it's in retail mode how do I take it off

Related

[Q] How to access data from locked s6, no wifi, no debugging

Model: SM - G920W8 (Canadian)
I recently purchased an s6 (1 month) and used the fingerprint scanner to secure the device. I made a backup password and made sure it worked and all was well until one day when it all of a sudden stopped working. Normally I leave Wifi on and could solve this issue but as to save battery I had disabled it this time around, silly me. So the fingerprint scanner denied my entry, led me to the backup password which also failed (even though it was correct) and then Wifi was off so Google verification did not work.
Being a new phone, I did not get a chance to turn on USB debugging (this happened 1 week after purchase) so using ADB to turn on wifi was of no use, it did not recognize the device.
Here is what I have tried to do to recover the data up till now:
>I used ODIN to install TWRP on the device.
>With TWRP enabled I made a backup of the data and attempted to connect to adb once again, Using my sisters Galaxy S6 I tested out whether hers worked, just to make sure everything was fine with the drivers and to make sure adb devices recognized her phone: it did.
>I ran ADB devices while in TWRP and it recognized my device, but came back OFFLINE, meaning no commands were able to run.
>I then attempted to run a series of drivers and to access files directly from windows 7 and did not have access permissions to read nor write, thus unsuccessful.
>I went back to ODIN and sought out a stock rom to flash to the partition in order to get access to the backup data i had created using TWRP, as there seems to be methods to flash a rom and maintain the backup data.
> With ODIN i tried this, but was unsuccessful, as it got stuck on "Nand Write start" and would not initialize any transfer with the phone . ( The download mode would not start the progress bar)
>Finally i tried to do it with TWRP but because i have no write permissions, i cannot put anything onto the device for it to run.
I called Samsung about this and they know of the issue and refuse to help me other than a useless factory reset. They knowingly allow users to continue using their fingerprint option for security but do not give warning of its issue, nor do they provide a simple fix like allowing wifi to be turned on from the lock screen. It is a shame that a company like this just allows a known software bug to bother users but doesn't make them aware of it, nor provides a temporary fix while they work on fixing the issue.
I am stuck, and need your help, I have done everything I can think of but can't get anywhere, please help me retrieve my data. Thanks
Wifi is off but how about 4G/LTE data?
If your 4g lte data is working you can use findmymobile(samsung site) and unlock it from there. There's an option to unlock your phone. I came across this issue last month.
Sent from my SM-G920T1 using Tapatalk
Yeah LTE is also off, otherwise google login would have worked.
I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well
EddyOS said:
I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well
Click to expand...
Click to collapse
Via FP? well I can indeed access the notification drawer (from the top, right?) but when i enable wifi it asks me to login using the fingerprint.
EddyOS said:
I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well
Click to expand...
Click to collapse
What does "FP" stand for?
Shady_D said:
Via FP? well I can indeed access the notification drawer (from the top, right?) but when i enable wifi it asks me to login using the fingerprint.
Click to expand...
Click to collapse
sparky2012 said:
What does "FP" stand for?
Click to expand...
Click to collapse
FP - Finger Print
i have the same problem what to do now i dont want to lose data and my s6 edge is not recognising my fingerprint rather asking for a backup password and i forgot the backup password so the wifi or mobile data is switched off and i cant even turn it on what to do now?????
I have the same problem...agree completely "They knowingly allow users to continue using their fingerprint option for security but do not give warning of its issue, nor do they provide a simple fix like allowing wifi to be turned on from the lock screen. It is a shame that a company like this just allows a known software bug to bother users but doesn't make them aware of it, nor provides a temporary fix while they work on fixing the issue."
factory reset is "the only way" to unlock it. Lazy samsung customer service response.
logging in via google is not an option on S6 / new android system anymore so if you forget your pin you're stuffed
this is really poor on samsung behalf to not give warning of the seriousness of using a fingerprint scanner
ha I can't remember (and can't check now) but does it even ask for the pin twice to verify what you entered what was intended?
google use to have a device pin reset but it was removed recently.
I bet heaps of people have this issue.
I am desperate for a solution...
I just registered to help future users having the same problem.
Guys I spent around 15 hours trying to unlock my samsung galaxy s6, and found a solution. You're wellcome because you need google acc+dont need a connection for this to work (worst case scenario).
It didnt recongnize my fingerprints, and my backup password didnt work. I couldnt sign in to my google account since my wifi and mobile data was turned off before the device locked.
This is the solution i found AFTER 15 hours of this madness, you need to be quick:
1) enter wrong backup password 5 times
2) wait 30 secounds countdown
3) enter wrong backup password 5 times
4) wait 30 secounds countdown
5) select sign in with google account
6) enter google account credentials (DONT SIGN IN YET)
7) hold 'wake up button' (home button)
8) press emergency mode and go thru with aggreeing to all it asks you to
9) press TURN ON, and after that press 'sign in' with your google account (where step 6 left off)
If you were quick enough, you will enter emergency mode and you will pass the lock screen, now quit the emergency mode the same way and change your backup password, and write it down this time so this doesnt happen again. You are wellcome.
Thank you, that happened on 4th try, "quick enough" is the key. It appears that it turns on WiFi and mobile data for fraction of a second during the process.
yeah i seen that for a fraction of seconds wifi turns on but how should i unlock i am not done please please help me i dont want to lose my imp data
THANK YOU!!!
Diablola said:
I just registered to help future users having the same problem.
Guys I spent around 15 hours trying to unlock my samsung galaxy s6, and found a solution. You're wellcome because you need google acc+dont need a connection for this to work (worst case scenario).
It didnt recongnize my fingerprints, and my backup password didnt work. I couldnt sign in to my google account since my wifi and mobile data was turned off before the device locked.
This is the solution i found AFTER 15 hours of this madness, you need to be quick:
1) enter wrong backup password 5 times
2) wait 30 secounds countdown
3) enter wrong backup password 5 times
4) wait 30 secounds countdown
5) select sign in with google account
6) enter google account credentials (DONT SIGN IN YET)
7) hold 'wake up button' (home button)
8) press emergency mode and go thru with aggreeing to all it asks you to
9) press TURN ON, and after that press 'sign in' with your google account (where step 6 left off)
If you were quick enough, you will enter emergency mode and you will pass the lock screen, now quit the emergency mode the same way and change your backup password, and write it down this time so this doesnt happen again. You are wellcome.
Click to expand...
Click to collapse
Created an account just so I can thank you :laugh: You've made my night; am so happy and stress-free now!

Unauthorized Factory Reset

Hi,
I have tried factory reset from recovery, after I resetted it i can not setup my phone. It says something like "Unable to access Wi-Fi AP. An unauthorized factory reset has been performed on this device. Can not access the sign-in page." Any solutions? since i have resetted it i can not use odin because of frp lock.
Thank you
---------------------
I tried wiping the cache from the recovery mode. and it did the work. Maybe a flow in the code ?
Hi I've the same problem! Did you manage to fix your phone?
I forgot my password to start phone so did factory reset only to be told the same as above. I'm abroad so can't even contact my provider/Samsung so am really stuck.
Any help is appreciated
Using either WiFi or Mobile data you should always have access to sign back into your Google account, which is what it is asking you to do
The phone asks you to connect to WiFi before sign in anyway
dose it helped as detection said?
You just need to login the same gmail ac which you previously using in that phone.
I have the same issue, and the problem is that it won't allow you to connect to the Wi-Fi to even get to the internet. As soon as you connect on the Wireless network, the "Unable to access web browser for Wi-Fi sign in due to an unauthorized factory reset" message appears. And for whatever reason, the cellular network is not available either.
Before you do a factory reset, log out from your google account, also from your Samsung account, just to be sure. Better to remove all your added fingerprints and also your screen lock.
Now, if you did not do that, and you already made a factory reset, and you get that message, just enter your google email and your password. Sometimes this is just not enough, and I found that if you sign in from the same IP, you were previously on, when you reset your device, it will do the trick. Weird, but try, it may work.
If nothing works, your safe bet is to reflash your specific firmware with Odin.
Download the firmware from SamMobile, it will work without errors, Knox still 0x0, don't worry about it.
Also you can fix the: Cannot Update Software, Your Device has been modified message, by reflashing with Odin.
This message can appear on your phone if you unlock your Developer Options on your device and play with adb, or sideload some shady applications to modify your device settings, even if you are not rooted, your device can still show: Status: Custom message.
So, log out from every account before a factory reset. If something goes wrong, use Odin.
Hello,
In this situation, you CANNOT enter your Google information, because you can't get that far. After the hard factory reset, and the phone boots to the Welcome screen, you press the Start button and immediately get the message “An unauthorized attempt has been made to reset your device to factory default settings. Connect to a Wi-Fi or mobile network to verify your identity”, then when you turn Wi-Fi on, and connect to a network you get the message "unable to sign in to wi-fi ap an unauthorized factory reset has been performed on this device". Even after a reboot you get "unable to access web browser for wi-fi sign in due to an unauthorized factory reset". There is no option to skip, and Next is greyed out.
My phone has never been rooted and I was just performing a routine Wipe to make it faster. The only thing I can think of is that I did not remove the account from the phone first, and then perform a soft factory reset (I just hard reset it from the firmware menu). Or, that I did not remove the device from Google webpage before the reset (but I don't think this is the problem since I can't even get to the internet to log-in).
I tried flashing with the original firmware but the phone has FRP on, so flashing is blocked.
The information on the Samsung site states to send/bring the phone to a Samsung Authorized Repair center along with the original proof of purchase.
There must be a better way?
Like I told you. Use the same Wi-Fi. It WORKS.
Worked for me, so do it.
Or try Smart Switch.
Before I posted I verified that I am on the same Wi-Fi network that I was on when I Factory Reset the device. I used ODIN and the latest firmware from SamMobile, it failed because FRP Lock is on. I tried Smart Switch and it give me the "Unsupported Device" message so I used Recovery mode, entered in my model and SN, and it downloaded and installed the firmware (latest?).
Just for fun (given the response above that "it WORKS".) I went through all of the steps again, with no success.
After recovery using Smart Switch, I rebooted and the problem still exists. "An unauthorized attempt has been made to reset your device to factory default settings. Connect to a Wi-Fi or mobile network to verify your identity." I choose the Wi-Fi network that I want, and it gives the message "unable to access web browser for wi-fi sign in due to an unauthorized factory reset"
Any advice is appreciated.
KHoward67 said:
Before I posted I verified that I am on the same Wi-Fi network that I was on when I Factory Reset the device. I used ODIN and the latest firmware from SamMobile, it failed because FRP Lock is on. I tried Smart Switch and it give me the "Unsupported Device" message so I used Recovery mode, entered in my model and SN, and it downloaded and installed the firmware (latest?).
Just for fun (given the response above that "it WORKS".) I went through all of the steps again, with no success.
After recovery using Smart Switch, I rebooted and the problem still exists. "An unauthorized attempt has been made to reset your device to factory default settings. Connect to a Wi-Fi or mobile network to verify your identity." I choose the Wi-Fi network that I want, and it gives the message "unable to access web browser for wi-fi sign in due to an unauthorized factory reset"
Any advice is appreciated.
Click to expand...
Click to collapse
Flash a much older firmware that has a FRP bypass method on youtube and follow that
Good luck.
I found a j3 on the freeway during a flat tire issue. Samsung said that I should give it to them or police. Police departments sell them at monthly auctions. Samsung will just resell it after they fix it and I am the one assumed to be a criminal in this case?
So here's what I'm thinking
zimsladd said:
I found a j3 on the freeway during a flat tire issue. Samsung said that I should give it to them or police. Police departments sell them at monthly auctions. Samsung will just resell it after they fix it and I am the one assumed to be a criminal in this case?
So here's what I'm thinking
Click to expand...
Click to collapse
Charge it, see if you can access the phone book, call someone on the phone book or wait for a call from the owner
If the above is impossible, give it to the cops, you can claim it back at X months if it is not claimed (At least over here)
heyy, I have the same problem. "Unable to access web browser for Wi-Fi sign in due to an unauthorized factory reset" what to do?
unathorized reset not connecting to internet SOLVED, 2 SECONDS.
I had the same pronblem. I couldn't connect to the internet after a unathorized resett. I was suck trying to connect to the internet inorder to out in my google information. But kept getting can not connect to the internet ap is locked can not connect. Therefore i couldn't sign on with my google information unlocking my phone. Nothing i tried, Flashing stock with Odin, erasing the partition in recovery mode, factory resetting, changiing the ip address via advance wifi settings. Everything. Even tried every you tube trick none of them worked. It wasn't untill i went into a open network. Meaning one that doesn't need to be signed into. I went to Mcdonalds user there wifi. Don't need to sign in ,it's a automatic connection. See you need your AP to make the connection. But if you did like i did a unathorized factory reset. Then your AP IS non funtioning. It cant make the the connectiion. Connecting to a open network ,one that doesnt need a sign in. Mcdonalds , Starbucks or anyother open network. i am writing this with the device with the problem. Problem solved.
samsung J7 unauthorized attempt to reset phone. need to bypass password
SOLUTION TO Unauthorized Factory Reset can't sign in wifi
less than a minute ago
I had the same problem on my metro pcs J3 after soooooo much time trying to figure it out and even getting another phone , I went to a metro pcs/TMobile store and ALL IT TOOK WAS LOGGING IN TO THE WIFI THERE AND JUST LIKE THAT I COULD SET MY PHONE UP just try it you'll see
Hahaha yes
Ok i plugged it in to my ps3...so im guessing any computer will work as well...and it connected to wifi....bur now it wants me to verify my identity....i found this phone and have had it for years...i found it in a box i just unpacked from thwle move and im tinkering with itt...ill update wit future knowledge ...ect...
---------- Post added at 04:55 PM ---------- Previous post was at 04:49 PM ----------
I just plugged it into a ps3 and it let me get online...so im guessing pluging into any computer will do...i did nothinh else it just let me connect to wifi...no it says i need the old email...now im trying to crack that...lalalalaa
I had the same problem on my metro pcs J3 after soooooo much time trying to figure it out and even getting another phone , I went to a metro pcs/TMobile store and ALL IT TOOK WAS LOGGING IN TO THE WIFI THERE AND JUST LIKE THAT I COULD SET MY PHONE UP just try it you'll see[/QUOTE]
unauthorized factory reset wifi ap blocked
Sm-j737p 8.0 j737pvpu2arj2. I got one of these 2 days ago. It had been reset from recovery. It wants the original uicc to verify identity. The wifi will not connect cus browser is denied to access. I.cannot try using the ap that was last used so idk about that. If you put a sim in (I used diff network) it will act like its connecting but is updating system after which the same cycle starts over. The Eng SBoot (frp by***s)combination files will work but oreo updates were so erradict that you will have to use your own boot with.
P.s.-If your getting the "unauthorized" message then the FRP and OEM locks are on. I will play with it and let ya know. I enjoy a challenge and galaxy is my specialty.

Galaxy S7 G930X LDU Retail mode removal

Hello,
I bought one of these to play around with it but this one seems to kinda go bat**** crazy. Android runs fine but It wont play any demo videos and it wont reset itself. Instead it constantly launches the samsung screen repair tool and flashes all kinds of colors and shapes. I went into the retail mode app and then the store settings and it asks for a password which I put in 5444 but it says the password is invalid. I see some people have had success removing the retail mode app and then flashing a stock rom. My question is does anyone know the passwords to the retail demo mode app?

Samsung FRP bypassing to install TWRP on passworded device WITHOUT data wipe

Hi
Hopefully my title/question isn't too cryptic.
I am a Note 4 user and have been flashing ROM's (thank you Dr.Ketan) and RECOVERY's for a few years now, but on a fairly basic level - so I'm no programmer.
However the issue I have today, that I cannot seem to resolve, is with my wife's Samsung J3 (J320FN) on 5.1.1 stock.
She's let our daughter play with it and our daughter has put a password on the lockscreen but can't remember what it was (or more likely won't tell us what it is).
My initial thought was to install TWRP then view data/system to delete the 3 lockscreen files. Voila! I've done this before on her previous J3 (that she destroyed when she dropped it down the toilet).
However on her new J3 I didn't have the foresight to enable USB debugging or OEM unlock so when I go to flash TWRP, it fails due to FRP.
I've researched on here / Youtube / other sites and can see various methods of getting around this (e.g. rootjunky's method) but they involve going into stock recovery and performing a factory reset / wipe.
But we don't want to wipe the data.
My wife hasn't backed up her phone via KIES and when I asked her for her password for her Samsung account or Google account to see if she had backups online, I got that blank look that a non-technical person gives you when you ask them for their password to help them out with something.
So ultimately we want to get past the lockscreen password to get into the phone, clear the lockscreen password, back up her data / images etc., and reset her Samsung account password (if she set one up) and the Google password.
Am I missing the obvious here? Can it be done? Can TWRP be installed in a manner that bypasses FRP?
Any thoughts would be most appreciated.
Thanks
Spanker333
Update: I tried flashing the stock ROM which "seemed" to work, but it didn't change anything. The phone still booted to the password screen.
http://www.rootjunky.com/universal-samsung-frp-bypass/
---------- Post added at 06:30 PM ---------- Previous post was at 06:29 PM ----------
Doesnt require a reset at least I don't think. I just did this on a s7 edge last week and can confirm it works. I used NFC android beam to beam the apk to the s7 edge that way it was in the internal storage of the s7
---------- Post added at 06:32 PM ---------- Previous post was at 06:30 PM ----------
If it's just a lock screen issue try wondershare dr fone android recovery. Theres an option to bypass lock screen
Thanks for the reply droseofc
I tried your link and used Realterm (as per rootjunky instructions) but because the phone was locked, the commands brought up a locked error.
I tried Android Beam to send a file and then I tried by bluetooth (the J3 has bluetooth switched on). But nothing. I think it is because it locked at the password stage that it won't allow anything to be received that way.
I do own a copy of Dr/Fone Wondershare and I did try that before, however there are only certain phones supported for some features and the J3 isn't one of them.
It's a tough nut to crack!
I shall keep trying.
Cheers!
If you could get into the samsung account online theres a feature on samsung find my phone to unlock the phone screen. Id try resetting samsung password, usually some type of verification is only needed and most of the time a reset link sent to the email on account. What about calling the phone to bypass the lock screen, or if you flash twrp and access the files through twrp to make a backup or hook to pc and drag and copy folders wanted kept. On some phones if the password is entered wrong a certain amount of times itll prompt for a backup pin which may b easier. Although on some phones factory reset automates after a certain amount of incorrect attempts too.
Spanker333 said:
Thanks for the reply droseofc
I tried your link and used Realterm (as per rootjunky instructions) but because the phone was locked, the commands brought up a locked error.
I tried Android Beam to send a file and then I tried by bluetooth (the J3 has bluetooth switched on). But nothing. I think it is because it locked at the password stage that it won't allow anything to be received that way.
I do own a copy of Dr/Fone Wondershare and I did try that before, however there are only certain phones supported for some features and the J3 isn't one of them.
It's a tough nut to crack!
I shall keep trying.
Cheers!
Click to expand...
Click to collapse
---------- Post added at 08:23 AM ---------- Previous post was at 08:20 AM ----------
Reread title and realize twrp is what ur trying to do. If usb debugging is enabled there are adb commands you can send to phone to access frp setting
---------- Post added at 08:26 AM ---------- Previous post was at 08:23 AM ----------
Lol and reread post, no usb debugging. You could try factory recovery and pull a backup using adb. Idk if usb debugging has to be enabled for factory recovery or not. If you reflashed a stock file it shouldve completely wiped internal storage. What is the lock screen exactly
Hi
I had tried adb to try and sideload a rootjunky apk but that didn't work (probably because I didn't really know what I was doing lol).
Yes, the TWRP wouldn't install because of the FRP.
We got the Google account password (reset it) and then went to Android Device Manager > Lock and set a new password.
Just when I did that there was a small blue message under the ADM that stated that the phone was now locked BUT since it already had a password on the lock screen the new one wouldn't be needed.
I thought that ADM would set a new password lock for the phone because that's what I had seen in some Youtube videos. But apparently it will set a new password for the lock screen if the previous lock method was code or pattern - but not if there was already a password.
I tried the "calling the phone > answering > backing out of the phone app" method, but that didn't work.
I tried entering the password multiple times to get the 30 second wait, hoping that after trying this many times I would get an option of "Forgot Password" and a reset link. But nope. Not having it.
I wish I had thought of trying to get into a Samsung account but the wife seemed adamant that she hadn't set one up to start with so that wasn't at the forefront of my mind.
So I went recovery > wipe / factory reset in the hope that I could use my Dr.Phone to recover deleted files. A bit of a long shot but worth a go as that programme has done wonders in the past.
However, due to FRP when I am at the setup screen I am asked to enter the email address associated with the Google Account that was on the phone before. To be expected of course. However entering the Google account login details isn't working now so I've just been to my local Maplins (like Radio Shack I guess) and bought an OTG adaptor.
I'm now going to try and follow another one of rootjunky's videos to bypass the FRP (I tried the most recent one where he used another phones wifi to tether to but it wouldn't work).
I've not heard of the adb. Idk command you mention but I'll do a search on it to see how it is used.
What a ton of messing to get to this stage. But I like doing this stuff anyway so the challenges are welcome.
Once the OTG method works I need to root the phone to get Dr.Fone to work as from previous experience with the old J3, it needs root to work.
Having fun!
Cheers
(PS. "What is the lock screen exactly" - the screen that comes up after boot and prompts you for a password / pattern / code to get to the home screen. Not sure if that is what you meant in your question though).
Idk if u tried this method but i did successfully after a reset done the way you did and to bypass the same dilemma you describe. http://www.bane-tech.com/samsung-frp-bypass-universal-method/ the trickiest part is probably catching the phone in time after the call screen pops up after entering commands in realterm. I suggest watching the video and pausing as you go to make sure each step is done.
Spanker333 said:
Hi
I had tried adb to try and sideload a rootjunky apk but that didn't work (probably because I didn't really know what I was doing lol).
Yes, the TWRP wouldn't install because of the FRP.
We got the Google account password (reset it) and then went to Android Device Manager > Lock and set a new password.
Just when I did that there was a small blue message under the ADM that stated that the phone was now locked BUT since it already had a password on the lock screen the new one wouldn't be needed.
I thought that ADM would set a new password lock for the phone because that's what I had seen in some Youtube videos. But apparently it will set a new password for the lock screen if the previous lock method was code or pattern - but not if there was already a password.
I tried the "calling the phone > answering > backing out of the phone app" method, but that didn't work.
I tried entering the password multiple times to get the 30 second wait, hoping that after trying this many times I would get an option of "Forgot Password" and a reset link. But nope. Not having it.
I wish I had thought of trying to get into a Samsung account but the wife seemed adamant that she hadn't set one up to start with so that wasn't at the forefront of my mind.
So I went recovery > wipe / factory reset in the hope that I could use my Dr.Phone to recover deleted files. A bit of a long shot but worth a go as that programme has done wonders in the past.
However, due to FRP when I am at the setup screen I am asked to enter the email address associated with the Google Account that was on the phone before. To be expected of course. However entering the Google account login details isn't working now so I've just been to my local Maplins (like Radio Shack I guess) and bought an OTG adaptor.
I'm now going to try and follow another one of rootjunky's videos to bypass the FRP (I tried the most recent one where he used another phones wifi to tether to but it wouldn't work).
I've not heard of the adb. Idk command you mention but I'll do a search on it to see how it is used.
What a ton of messing to get to this stage. But I like doing this stuff anyway so the challenges are welcome.
Once the OTG method works I need to root the phone to get Dr.Fone to work as from previous experience with the old J3, it needs root to work.
Having fun!
Cheers
(PS. "What is the lock screen exactly" - the screen that comes up after boot and prompts you for a password / pattern / code to get to the home screen. Not sure if that is what you meant in your question though).
Click to expand...
Click to collapse
---------- Post added at 02:24 PM ---------- Previous post was at 02:18 PM ----------
As for lock screen i was meaning more like was it pin, pattern, password, fingerprint etc. But since you are passed that id recommend the method that involves frp apk to phone, you may have a hard time with that without nfc, u may be able to sideload it using stock recovery and hooking to a pc, idk if the pc will recognize it as storage though. There are adb commands to send files to a phone, you may be able enter adb via recovery. Unless u have a sd slot or a usb that also has the phone mini usb on other end and u could put apk on usb and plug usb into phone and navigate to it when needed.
---------- Post added at 02:29 PM ---------- Previous post was at 02:24 PM ----------
Once you got that all done id recommend using deft to recover files, its a linux distro, free and can be used without installing aka live. Its said to be used by law enforcement and military. Theres also a manual download which id suggest having just in case. Itd be the most thorough way of recovery but also requires a bit of focus as its advanced. Otherwise there are several android recovery programs, most working the best if phone is rooted.
ironically I received a J3 j320r that is google lock out. Basically i fix or clean/upgrade pcs/cells just by word of mouth and today got the j3. definitley can not use that root junky method, the realterm shows error on each command send. it does have a sd card slot though, but need to access dialer somehow. you figure any ways out?
---------- Post added at 12:44 AM ---------- Previous post was at 12:44 AM ----------
or did u give up and give it to the person that gave it to me? lol
droseofc said:
ironically I received a J3 j320r that is google lock out. Basically i fix or clean/upgrade pcs/cells just by word of mouth and today got the j3. definitley can not use that root junky method, the realterm shows error on each command send. it does have a sd card slot though, but need to access dialer somehow. you figure any ways out?
---------- Post added at 12:44 AM ---------- Previous post was at 12:44 AM ----------
or did u give up and give it to the person that gave it to me? lol
Click to expand...
Click to collapse
I have had my J3 almost two weeks I'm almost sure it has the latest security patch and I can not get a keyboard to pop up I even went as far as Copying Pasting almost a full account info registration but was short one # to complete it it has One # A 8..well Ive exhaustied most steps I'm hoping today I can finally use MY less then two week old FRP locked J320W8 LOL..any help would be great but yes I get stuck without keyboard
Sent from my SM-G900W8 using XDA-Developers mobile app
At this same time i had a zte warp 7 that was similar in setup but didnt have samsung nemore to test but should still work. Alls you may need to do is another reset because the keyboard should pull up.
The farthest i got into the phone itself is by resetting it through recovery, and when the phone first turns on it asks you if you want to enable accessibility. This is the only time it will ask so if you miss it u have to reset again. But click on accessibility and enable talkback and switch access. With switch access it will popup a tutorial u can skip or do. But with switch access on you can swipe down and to the right which will bring up a menu, i went to switch access settings and gesture control and customized the side double tap to recent apps. With the swipe down and to right i believe i clicked talkback settings and through that i was able to get to the phone settings. You have to get to app settings i cant remember exactly how but its only possible with switch access on. Once you do you can swipe down and to right to turn off switch access which will turn itself back on if u turn screen off and back on jst n case u need it to get back as its easier with it off once u get where u need, but can only get there with it on, sometimes depending on wat u click it'll take u back to setup wizard where its locked, turn screen off back on and doubletap or swipe down right to get recent apps or settings again. In the app settings i went through each one and enabled what i thought to help such as internet browser security settings allowing access to each. If you force stop and clear data on the setupwizard (green one I think) it will reenable the swipe down bar up top. I got as far as logging in google account using a chrome browser popup by clicking one of the terms and conditions links. Got notified of log in and everything but still locked out. Wouldnt install apps no matter what i tried.
Cassybalfourjr said:
I have had my J3 almost two weeks I'm almost sure it has the latest security patch and I can not get a keyboard to pop up I even went as far as Copying Pasting almost a full account info registration but was short one # to complete it it has One # A 8..well Ive exhaustied most steps I'm hoping today I can finally use MY less then two week old FRP locked J320W8 LOL..any help would be great but yes I get stuck without keyboard
Sent from my SM-G900W8 using XDA-Developers mobile app
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Click to collapse
---------- Post added at 11:51 AM ---------- Previous post was at 11:35 AM ----------
Ive actually been thinking of writing google about this whole frp thing. I dont see how they see they are empowered to lock devices out completely because of a different account being used to log in. I understand why they think they need to do it. But if the phone wasnt reported lost by the owner it should be considered that the owner is fully aware the phone is being used on a different account. Android is google but the phone purchased by the owner is not. Its up to the owner to decide if the pbones lost or stolen, not google. Sure this may have saved a few stolen phones, but every stolen pjone could be by their owners taking the responsible steps. Itd be like selling a car that is somehow linked to owner (fingerprint, insurance whatever) and dodge or gmc locking the car down because of it. Causes issues for people and not just the stolen ones. Isnt it generally wrong to punish an entire society because of a small group who break the rules? (Obamacare) There is PLENTY of data tracking and options for the owner of the phone to track their phone, lock it, wipe it and report it (also for google to know everything you do, everything) that google should not be able to or need to automatically lock a device because it was logged in with a different account UNLESS the OWNER reports it stolen. After all it is the owners phone. Unless its on contract then once its reported stolen the carrier can do what they need to for recovery. Google should release their grasp on society a little bit, stop default enable tracking our location, our voice searches, our internet searches, our lives unless we turn it on and shouldnt lock out OUR devices unless WE report it stolen. Google has got to be in with the military and i aint tryn to go conspiracy talks here but with everything that they are allowed to control and have, google earth images of things normally that would be thought questionable to see with stamps on the screen stating where the image is from (us navy etc.) I do not think the us military would allow aerial photos to be displayed by a company of their us military bsses unless it was the us military displaying them
droseofc said:
At this same time i had a zte warp 7 that was similar in setup but didnt have samsung nemore to test but should still work. Alls you may need to do is another reset because the keyboard should pull up.
The farthest i got into the phone itself is by resetting it through recovery, and when the phone first turns on it asks you if you want to enable accessibility. This is the only time it will ask so if you miss it u have to reset again. But click on accessibility and enable talkback and switch access. With switch access it will popup a tutorial u can skip or do. But with switch access on you can swipe down and to the right which will bring up a menu, i went to switch access settings and gesture control and customized the side double tap to recent apps. With the swipe down and to right i believe i clicked talkback settings and through that i was able to get to the phone settings. You have to get to app settings i cant remember exactly how but its only possible with switch access on. Once you do you can swipe down and to right to turn off switch access which will turn itself back on if u turn screen off and back on jst n case u need it to get back as its easier with it off once u get where u need, but can only get there with it on, sometimes depending on wat u click it'll take u back to setup wizard where its locked, turn screen off back on and doubletap or swipe down right to get recent apps or settings again. In the app settings i went through each one and enabled what i thought to help such as internet browser security settings allowing access to each. If you force stop and clear data on the setupwizard (green one I think) it will reenable the swipe down bar up top. I got as far as logging in google account using a chrome browser popup by clicking one of the terms and conditions links. Got notified of log in and everything but still locked out. Wouldnt install apps no matter what i tried.
---------- Post added at 11:51 AM ---------- Previous post was at 11:35 AM ----------
Ive actually been thinking of writing google about this whole frp thing. I dont see how they see they are empowered to lock devices out completely because of a different account being used to log in. I understand why they think they need to do it. But if the phone wasnt reported lost by the owner it should be considered that the owner is fully aware the phone is being used on a different account. Android is google but the phone purchased by the owner is not. Its up to the owner to decide if the pbones lost or stolen, not google. Sure this may have saved a few stolen phones, but every stolen pjone could be by their owners taking the responsible steps. Itd be like selling a car that is somehow linked to owner (fingerprint, insurance whatever) and dodge or gmc locking the car down because of it. Causes issues for people and not just the stolen ones. Isnt it generally wrong to punish an entire society because of a small group who break the rules? (Obamacare) There is PLENTY of data tracking and options for the owner of the phone to track their phone, lock it, wipe it and report it (also for google to know everything you do, everything) that google should not be able to or need to automatically lock a device because it was logged in with a different account UNLESS the OWNER reports it stolen. After all it is the owners phone. Unless its on contract then once its reported stolen the carrier can do what they need to for recovery. Google should release their grasp on society a little bit, stop default enable tracking our location, our voice searches, our internet searches, our lives unless we turn it on and shouldnt lock out OUR devices unless WE report it stolen. Google has got to be in with the military and i aint tryn to go conspiracy talks here but with everything that they are allowed to control and have, google earth images of things normally that would be thought questionable to see with stamps on the screen stating where the image is from (us navy etc.) I do not think the us military would allow aerial photos to be displayed by a company of their us military bsses unless it was the us military displaying them
Click to expand...
Click to collapse
Well I went through everything and no switch access at anytime at all..would I have better luck making my friend an "account" before getting to that sign in part I get "no keyboard in"? Or will it just tell me what its been telling me...Your app and functions or whatever have been revoked or not permittee some kinda thing like that.. I m guessing this may the very latest security patch and it shut down accessibility options keyboard options and getting past sign in options I get as far as google terms click on it and one click I have browser but when I try sign in from browser no keyboard and when I copy and paste I get sent back to main FRP screen again without my PIN I've entered being enabled as well
Sent from my SM-G900W8 using XDA-Developers mobile app
Its going to be near impossible to login without a keyboard popup and sorry about the switchback thing, must be a zte setting. Youve reset the phone using recovery? Power off, hold vol up, home and power until it turns on and let go should get u to recovery. Factory reset, delete cache reboot. Should take you to initial setup until you get to google login part where you will need to log in with same account used the first time phone was setup. Is the phone asking for a pin or does it say this phone has been reset in an unusual way or whatever and to log in with owner google account? If its just the pin screen and u havent reset it id maybe hold off as it may be easier to get through that than the google frp lock. If you have a mini usb to usb otg adapter you could plug adapter in phone and use a pc keyboard, or if u have a rooted phone laying around you can use usb keyboard app which when plugged in is the same as a keyboard. Its not going to help with any amount of accounts made if you have no way of typing them in at that log in screen. If you have factory reset and it does get to google login screen asking for first owner login and no keyboard popup there had to be an issue and i would download/redownload stock firmware and flash in odin because if its asking for a login it should definitely have a way fof entering that in. The only time ive had no keyboard popup is when i have set the default input method to something other then samsung keyboard like sixaxis controller which needs switched back to use keyboard
Cassybalfourjr said:
Well I went through everything and no switch access at anytime at all..would I have better luck making my friend an "account" before getting to that sign in part I get "no keyboard in"? Or will it just tell me what its been telling me...Your app and functions or whatever have been revoked or not permittee some kinda thing like that.. I m guessing this may the very latest security patch and it shut down accessibility options keyboard options and getting past sign in options I get as far as google terms click on it and one click I have browser but when I try sign in from browser no keyboard and when I copy and paste I get sent back to main FRP screen again without my PIN I've entered being enabled as well
Sent from my SM-G900W8 using XDA-Developers mobile app
Click to expand...
Click to collapse
---------- Post added at 12:27 PM ---------- Previous post was at 12:24 PM ----------
If u havent reset the phone and it is a pin and if u had enabled usb debugging prior to the phone being locked you may have options. If usb debugging is not enabled or if u did reset it options become slimmer. I have heard that not trying to login on the device for 72 hour will reset the account thing and allow a login. Not sure if it works, never had the patience.
---------- Post added at 12:43 PM ---------- Previous post was at 12:27 PM ----------
I found by trying whatever i could theres some way of getting to the settings itself. Easiest was by getting the google app to pull up and searching settings. I did this by getting to the app settings from talkback options and finding someway of getting to its app settings and then clicking menu and going to all apps. From there you could find keyboard and make sure its allowed access to each option. If google app doesnt list settings as a option you will have to make sure in app settings you enable access to phone/storage and then it should. I clicked basically every option available in every route there was and some was dead end, some would get into areas not available before. If your issue is keyboard id try to get to its settings by trying everyroute u can and enabling access for it and every application you think may be helpful in getting where you need. I found when its locked out nearly every app has no access to any features by default so for instance keyboard may not have access to phone and wont popup when needed. You will need to show system apps once in the app settings by clicking menu up top. You may also want to go to apps that can change system settings and enable ones that appear useable. If u get there u can also force stop setupwizard and clear data which will allow bar up top to be pulled down making getting there a whole lot easier. Dont get hopes up, i did all of this and in the end gave up. Without being able to install apps its kind of hard to bypass. May have been a simple enable of whatever installs apps to allowing access but didnt find. The last thing i did try which may have worked was getting another phone and turn on hotspot and on locked phone connecting to it at wifi screen and as soon as it goes to checking connection screen turning off the hotspot and phone should go to screen asking for first and last name. U could do this with wifi just easier to turn off on hotspot. It may take a few tries and probably will. 9/10 times itll say there was an error and go back to wifi setup. I was able to enter name and setup a lock for the screen. Didnt venture further. Also when i did get to settings and went to backup and reset clicking reset didnt do anything. This is the way to reset without getting frp locked out but the option was disabled.
I bought the phone I didn't set up anything BC I was charging the phone until I would be back later on that night...babysitter as smart as she is signs in with her account BC its a brand new phone that MAKES you sign in to get the most as she put it..SMH..any who she replaced my phone I the box where I left it didnt sign out properly so my SON showed her how a Hard Reset is done!! Yeah you get the picture right ?! So that's my brand new phone with a DAMN FRP lock on it..oh yeah it dont matter if you've got the receipt or not anymore they say..???? Isn't that the whole reason behind a Sales Receipt?? Not gthe whole reason but yeah...long story short I have an Awesomely Rooted KLTE device and I was wondering where I may be able to find this app? And I do really appreciate your time and effort into helping me..when ur so stumped all you come up with is a different spot to get stumped again?
Sent from my SM-G900W8 using XDA-Developers mobile app
Never mind found a way in thanks anyways
Sent from my SM-G900W8 using XDA-Developers mobile app
Cassybalfourjr said:
I have had my J3 almost two weeks I'm almost sure it has the latest security patch and I can not get a keyboard to pop up I even went as far as Copying Pasting almost a full account info registration but was short one # to complete it it has One # A 8..well Ive exhaustied most steps I'm hoping today I can finally use MY less then two week old FRP locked J320W8 LOL..any help would be great but yes I get stuck without keyboard
Sent from my SM-G900W8 using XDA-Developers mobile app
Click to expand...
Click to collapse
frp reset is possible, i used program chimera tool. what i need is a twrp for this model w8, or a root method, or an older firmware. if you can share any of these please do. Thanks
bilalwiggles said:
frp reset is possible, i used program chimera tool. what i need is a twrp for this model w8, or a root method, or an older firmware. if you can share any of these please do. Thanks
Click to expand...
Click to collapse
I've used real term for this one and did an exploit I'm not so sure if they've figured it out yet but Novembers security patch is harder too can't wait to try December's
Sent From An Awesome S5
So nearly reading the complete thread, it didn't help me out.?.
My problem is.
A couple of months my s7 edge panel broke, so today i repaired it and saw that it had a pattern lock. So i forgot completely and i thought something would help me ro bypass it without losing the data but nothing helped.
1. I don't remember the pattern
2. Usb debugging is disabled.
3. Cant install twrp because of frp lock
4. The Google account password is already changed so i can't use ADM.
5. There is no mobile data or wifi enabling.
Now help me out plz.
If anyone can ask for further to research i can tell.
Thanks

This problem has Samsung tech support stumped...

Hi all,
My device: Samsung Galaxy S6 (SM-G920F running 6.0.1)
So I've been dealing with Samsung tech support for the last week and believe it or not, things have just gone from bad to much, much, much worse. I am now completely & entirely locked out of my phone (which is running stock firmware).
Background: I wanted to change my Samsung account details (that I've had for nearly 10yrs) from an old email address to another new email account I had. From a combination of reading a few forums & following instructions throughout the actual process on my phone, it turns out that I obviously mad a bad choice. Long story short, I eventually got back to normal and had full access to my phone again, but under 'Settings' > 'Lock screen & security', my 'Reactivation lock' was now enabled (even though I hadn't changed or updated any firmware - only changed my samsung account) and I couldn't slide it to 'off' - even with my correct Samsung Account details?
From speaking to Samsung tech surrport, they said that the changes made to my Samsung email address most likely corrupted some protected file (boot file perhaps, I don't know) and that maybe a trace of my original Samsung account was still on the phone somewhere and now that I was after trying another - they conflicted and were causing me problems. In short, the tech guy said that "the problem is embedded in your software and you will need to do a full factory reset".
The problem (as I explained it to him) was that even with my correct Samsung account details (which he could verify because he remote connected to my phone), (a) I couldn't disable 'reactivation lock' before any factory reset and (b) I couldn't remove the existing Samsung account from my phone before doing so either. I even tried logging onto findmymobile.samsung.com on my PC (which I could do no problem) and tried to disable reactivation lock, but again - it wouldn't allow me to, it just kept sliding back to the 'on' position? The tech support guy proceeded to do an 'emergency recovery & initialization' via the Smart Switch app to reset my device, but now I'm stuck at the initial setup screen (select language, WiFi, etc. and then it comes to my Samsung account details and now it says; "this device is locked because of an abnormal factory reset, etc." However, here's the stickler that even has Samsung tech support baffled........ Despite knowing my samsung account credentials (email address & password), it keeps telling me "processing failed". Whether I try the new details or the old/original ones, I get the same 'processing failed' message! As above, I am assuming this is because there is corrupt Samsung account info in some protected boot file or something, because of two different Samsung accounts I used.
As I am locked out, there is not much I can really do to resolve this. I have researched a lot and I have two queries I am hoping some genius here knows about. (1) Is there not a way to obtain and flash a complete set of original 'everything' to my phone in download mode? (i.e. availing of the 'BL', 'AP', 'CP', 'CSC' functions within Odin?) I am used to inputting files in AP for flashing .tar files for either custom stuff or original firmware, but I have never messed with any of the other options and don't even know where to find the files to put into each 'field' if it was a viable option. If this method is not a way of completely wiping my phone back to the day it came out of the box, what is the method to do this? (2) I have come across a thing called GSM Flasher while doing some research. Not the standalone FRP remover tool which I tried but doesn't work, but the full suite tool. i.e. The one with the cat wallpaper which has Miracle 2.27A, Eagle Eye 2.27A, Aladdin v2 1.34 & 4SE 2.0.4. To the untrained eye, this looks like it could do practically anything to recover any phone, but I am finding it quite hard to come across a decent instructional website or video (in English) on YouTube and/or to determine if it will work and do the job?
Has anyone any ideas about how I go about getting into whatever boot or protect files there are on my phone (that a factory reset doesn't touch) and a way to remove everything and then replace it with original stuff so that I can get ride of this corrupted samsung account issue?
Would really appreciate if anyone who has more know-how than Samsung tech support can weigh-in with some help.
Thanks in advance.

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