Hi,
I have tried factory reset from recovery, after I resetted it i can not setup my phone. It says something like "Unable to access Wi-Fi AP. An unauthorized factory reset has been performed on this device. Can not access the sign-in page." Any solutions? since i have resetted it i can not use odin because of frp lock.
Thank you
---------------------
I tried wiping the cache from the recovery mode. and it did the work. Maybe a flow in the code ?
Hi I've the same problem! Did you manage to fix your phone?
I forgot my password to start phone so did factory reset only to be told the same as above. I'm abroad so can't even contact my provider/Samsung so am really stuck.
Any help is appreciated
Using either WiFi or Mobile data you should always have access to sign back into your Google account, which is what it is asking you to do
The phone asks you to connect to WiFi before sign in anyway
dose it helped as detection said?
You just need to login the same gmail ac which you previously using in that phone.
I have the same issue, and the problem is that it won't allow you to connect to the Wi-Fi to even get to the internet. As soon as you connect on the Wireless network, the "Unable to access web browser for Wi-Fi sign in due to an unauthorized factory reset" message appears. And for whatever reason, the cellular network is not available either.
Before you do a factory reset, log out from your google account, also from your Samsung account, just to be sure. Better to remove all your added fingerprints and also your screen lock.
Now, if you did not do that, and you already made a factory reset, and you get that message, just enter your google email and your password. Sometimes this is just not enough, and I found that if you sign in from the same IP, you were previously on, when you reset your device, it will do the trick. Weird, but try, it may work.
If nothing works, your safe bet is to reflash your specific firmware with Odin.
Download the firmware from SamMobile, it will work without errors, Knox still 0x0, don't worry about it.
Also you can fix the: Cannot Update Software, Your Device has been modified message, by reflashing with Odin.
This message can appear on your phone if you unlock your Developer Options on your device and play with adb, or sideload some shady applications to modify your device settings, even if you are not rooted, your device can still show: Status: Custom message.
So, log out from every account before a factory reset. If something goes wrong, use Odin.
Hello,
In this situation, you CANNOT enter your Google information, because you can't get that far. After the hard factory reset, and the phone boots to the Welcome screen, you press the Start button and immediately get the message “An unauthorized attempt has been made to reset your device to factory default settings. Connect to a Wi-Fi or mobile network to verify your identity”, then when you turn Wi-Fi on, and connect to a network you get the message "unable to sign in to wi-fi ap an unauthorized factory reset has been performed on this device". Even after a reboot you get "unable to access web browser for wi-fi sign in due to an unauthorized factory reset". There is no option to skip, and Next is greyed out.
My phone has never been rooted and I was just performing a routine Wipe to make it faster. The only thing I can think of is that I did not remove the account from the phone first, and then perform a soft factory reset (I just hard reset it from the firmware menu). Or, that I did not remove the device from Google webpage before the reset (but I don't think this is the problem since I can't even get to the internet to log-in).
I tried flashing with the original firmware but the phone has FRP on, so flashing is blocked.
The information on the Samsung site states to send/bring the phone to a Samsung Authorized Repair center along with the original proof of purchase.
There must be a better way?
Like I told you. Use the same Wi-Fi. It WORKS.
Worked for me, so do it.
Or try Smart Switch.
Before I posted I verified that I am on the same Wi-Fi network that I was on when I Factory Reset the device. I used ODIN and the latest firmware from SamMobile, it failed because FRP Lock is on. I tried Smart Switch and it give me the "Unsupported Device" message so I used Recovery mode, entered in my model and SN, and it downloaded and installed the firmware (latest?).
Just for fun (given the response above that "it WORKS".) I went through all of the steps again, with no success.
After recovery using Smart Switch, I rebooted and the problem still exists. "An unauthorized attempt has been made to reset your device to factory default settings. Connect to a Wi-Fi or mobile network to verify your identity." I choose the Wi-Fi network that I want, and it gives the message "unable to access web browser for wi-fi sign in due to an unauthorized factory reset"
Any advice is appreciated.
KHoward67 said:
Before I posted I verified that I am on the same Wi-Fi network that I was on when I Factory Reset the device. I used ODIN and the latest firmware from SamMobile, it failed because FRP Lock is on. I tried Smart Switch and it give me the "Unsupported Device" message so I used Recovery mode, entered in my model and SN, and it downloaded and installed the firmware (latest?).
Just for fun (given the response above that "it WORKS".) I went through all of the steps again, with no success.
After recovery using Smart Switch, I rebooted and the problem still exists. "An unauthorized attempt has been made to reset your device to factory default settings. Connect to a Wi-Fi or mobile network to verify your identity." I choose the Wi-Fi network that I want, and it gives the message "unable to access web browser for wi-fi sign in due to an unauthorized factory reset"
Any advice is appreciated.
Click to expand...
Click to collapse
Flash a much older firmware that has a FRP bypass method on youtube and follow that
Good luck.
I found a j3 on the freeway during a flat tire issue. Samsung said that I should give it to them or police. Police departments sell them at monthly auctions. Samsung will just resell it after they fix it and I am the one assumed to be a criminal in this case?
So here's what I'm thinking
zimsladd said:
I found a j3 on the freeway during a flat tire issue. Samsung said that I should give it to them or police. Police departments sell them at monthly auctions. Samsung will just resell it after they fix it and I am the one assumed to be a criminal in this case?
So here's what I'm thinking
Click to expand...
Click to collapse
Charge it, see if you can access the phone book, call someone on the phone book or wait for a call from the owner
If the above is impossible, give it to the cops, you can claim it back at X months if it is not claimed (At least over here)
heyy, I have the same problem. "Unable to access web browser for Wi-Fi sign in due to an unauthorized factory reset" what to do?
unathorized reset not connecting to internet SOLVED, 2 SECONDS.
I had the same pronblem. I couldn't connect to the internet after a unathorized resett. I was suck trying to connect to the internet inorder to out in my google information. But kept getting can not connect to the internet ap is locked can not connect. Therefore i couldn't sign on with my google information unlocking my phone. Nothing i tried, Flashing stock with Odin, erasing the partition in recovery mode, factory resetting, changiing the ip address via advance wifi settings. Everything. Even tried every you tube trick none of them worked. It wasn't untill i went into a open network. Meaning one that doesn't need to be signed into. I went to Mcdonalds user there wifi. Don't need to sign in ,it's a automatic connection. See you need your AP to make the connection. But if you did like i did a unathorized factory reset. Then your AP IS non funtioning. It cant make the the connectiion. Connecting to a open network ,one that doesnt need a sign in. Mcdonalds , Starbucks or anyother open network. i am writing this with the device with the problem. Problem solved.
samsung J7 unauthorized attempt to reset phone. need to bypass password
SOLUTION TO Unauthorized Factory Reset can't sign in wifi
less than a minute ago
I had the same problem on my metro pcs J3 after soooooo much time trying to figure it out and even getting another phone , I went to a metro pcs/TMobile store and ALL IT TOOK WAS LOGGING IN TO THE WIFI THERE AND JUST LIKE THAT I COULD SET MY PHONE UP just try it you'll see
Hahaha yes
Ok i plugged it in to my ps3...so im guessing any computer will work as well...and it connected to wifi....bur now it wants me to verify my identity....i found this phone and have had it for years...i found it in a box i just unpacked from thwle move and im tinkering with itt...ill update wit future knowledge ...ect...
---------- Post added at 04:55 PM ---------- Previous post was at 04:49 PM ----------
I just plugged it into a ps3 and it let me get online...so im guessing pluging into any computer will do...i did nothinh else it just let me connect to wifi...no it says i need the old email...now im trying to crack that...lalalalaa
I had the same problem on my metro pcs J3 after soooooo much time trying to figure it out and even getting another phone , I went to a metro pcs/TMobile store and ALL IT TOOK WAS LOGGING IN TO THE WIFI THERE AND JUST LIKE THAT I COULD SET MY PHONE UP just try it you'll see[/QUOTE]
unauthorized factory reset wifi ap blocked
Sm-j737p 8.0 j737pvpu2arj2. I got one of these 2 days ago. It had been reset from recovery. It wants the original uicc to verify identity. The wifi will not connect cus browser is denied to access. I.cannot try using the ap that was last used so idk about that. If you put a sim in (I used diff network) it will act like its connecting but is updating system after which the same cycle starts over. The Eng SBoot (frp by***s)combination files will work but oreo updates were so erradict that you will have to use your own boot with.
P.s.-If your getting the "unauthorized" message then the FRP and OEM locks are on. I will play with it and let ya know. I enjoy a challenge and galaxy is my specialty.
Related
Model: SM - G920W8 (Canadian)
I recently purchased an s6 (1 month) and used the fingerprint scanner to secure the device. I made a backup password and made sure it worked and all was well until one day when it all of a sudden stopped working. Normally I leave Wifi on and could solve this issue but as to save battery I had disabled it this time around, silly me. So the fingerprint scanner denied my entry, led me to the backup password which also failed (even though it was correct) and then Wifi was off so Google verification did not work.
Being a new phone, I did not get a chance to turn on USB debugging (this happened 1 week after purchase) so using ADB to turn on wifi was of no use, it did not recognize the device.
Here is what I have tried to do to recover the data up till now:
>I used ODIN to install TWRP on the device.
>With TWRP enabled I made a backup of the data and attempted to connect to adb once again, Using my sisters Galaxy S6 I tested out whether hers worked, just to make sure everything was fine with the drivers and to make sure adb devices recognized her phone: it did.
>I ran ADB devices while in TWRP and it recognized my device, but came back OFFLINE, meaning no commands were able to run.
>I then attempted to run a series of drivers and to access files directly from windows 7 and did not have access permissions to read nor write, thus unsuccessful.
>I went back to ODIN and sought out a stock rom to flash to the partition in order to get access to the backup data i had created using TWRP, as there seems to be methods to flash a rom and maintain the backup data.
> With ODIN i tried this, but was unsuccessful, as it got stuck on "Nand Write start" and would not initialize any transfer with the phone . ( The download mode would not start the progress bar)
>Finally i tried to do it with TWRP but because i have no write permissions, i cannot put anything onto the device for it to run.
I called Samsung about this and they know of the issue and refuse to help me other than a useless factory reset. They knowingly allow users to continue using their fingerprint option for security but do not give warning of its issue, nor do they provide a simple fix like allowing wifi to be turned on from the lock screen. It is a shame that a company like this just allows a known software bug to bother users but doesn't make them aware of it, nor provides a temporary fix while they work on fixing the issue.
I am stuck, and need your help, I have done everything I can think of but can't get anywhere, please help me retrieve my data. Thanks
Wifi is off but how about 4G/LTE data?
If your 4g lte data is working you can use findmymobile(samsung site) and unlock it from there. There's an option to unlock your phone. I came across this issue last month.
Sent from my SM-G920T1 using Tapatalk
Yeah LTE is also off, otherwise google login would have worked.
I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well
EddyOS said:
I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well
Click to expand...
Click to collapse
Via FP? well I can indeed access the notification drawer (from the top, right?) but when i enable wifi it asks me to login using the fingerprint.
EddyOS said:
I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well
Click to expand...
Click to collapse
What does "FP" stand for?
Shady_D said:
Via FP? well I can indeed access the notification drawer (from the top, right?) but when i enable wifi it asks me to login using the fingerprint.
Click to expand...
Click to collapse
sparky2012 said:
What does "FP" stand for?
Click to expand...
Click to collapse
FP - Finger Print
i have the same problem what to do now i dont want to lose data and my s6 edge is not recognising my fingerprint rather asking for a backup password and i forgot the backup password so the wifi or mobile data is switched off and i cant even turn it on what to do now?????
I have the same problem...agree completely "They knowingly allow users to continue using their fingerprint option for security but do not give warning of its issue, nor do they provide a simple fix like allowing wifi to be turned on from the lock screen. It is a shame that a company like this just allows a known software bug to bother users but doesn't make them aware of it, nor provides a temporary fix while they work on fixing the issue."
factory reset is "the only way" to unlock it. Lazy samsung customer service response.
logging in via google is not an option on S6 / new android system anymore so if you forget your pin you're stuffed
this is really poor on samsung behalf to not give warning of the seriousness of using a fingerprint scanner
ha I can't remember (and can't check now) but does it even ask for the pin twice to verify what you entered what was intended?
google use to have a device pin reset but it was removed recently.
I bet heaps of people have this issue.
I am desperate for a solution...
I just registered to help future users having the same problem.
Guys I spent around 15 hours trying to unlock my samsung galaxy s6, and found a solution. You're wellcome because you need google acc+dont need a connection for this to work (worst case scenario).
It didnt recongnize my fingerprints, and my backup password didnt work. I couldnt sign in to my google account since my wifi and mobile data was turned off before the device locked.
This is the solution i found AFTER 15 hours of this madness, you need to be quick:
1) enter wrong backup password 5 times
2) wait 30 secounds countdown
3) enter wrong backup password 5 times
4) wait 30 secounds countdown
5) select sign in with google account
6) enter google account credentials (DONT SIGN IN YET)
7) hold 'wake up button' (home button)
8) press emergency mode and go thru with aggreeing to all it asks you to
9) press TURN ON, and after that press 'sign in' with your google account (where step 6 left off)
If you were quick enough, you will enter emergency mode and you will pass the lock screen, now quit the emergency mode the same way and change your backup password, and write it down this time so this doesnt happen again. You are wellcome.
Thank you, that happened on 4th try, "quick enough" is the key. It appears that it turns on WiFi and mobile data for fraction of a second during the process.
yeah i seen that for a fraction of seconds wifi turns on but how should i unlock i am not done please please help me i dont want to lose my imp data
THANK YOU!!!
Diablola said:
I just registered to help future users having the same problem.
Guys I spent around 15 hours trying to unlock my samsung galaxy s6, and found a solution. You're wellcome because you need google acc+dont need a connection for this to work (worst case scenario).
It didnt recongnize my fingerprints, and my backup password didnt work. I couldnt sign in to my google account since my wifi and mobile data was turned off before the device locked.
This is the solution i found AFTER 15 hours of this madness, you need to be quick:
1) enter wrong backup password 5 times
2) wait 30 secounds countdown
3) enter wrong backup password 5 times
4) wait 30 secounds countdown
5) select sign in with google account
6) enter google account credentials (DONT SIGN IN YET)
7) hold 'wake up button' (home button)
8) press emergency mode and go thru with aggreeing to all it asks you to
9) press TURN ON, and after that press 'sign in' with your google account (where step 6 left off)
If you were quick enough, you will enter emergency mode and you will pass the lock screen, now quit the emergency mode the same way and change your backup password, and write it down this time so this doesnt happen again. You are wellcome.
Click to expand...
Click to collapse
Created an account just so I can thank you :laugh: You've made my night; am so happy and stress-free now!
I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
maigre said:
I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
Click to expand...
Click to collapse
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
famewolf said:
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
Click to expand...
Click to collapse
I don't think I was able to get past the wifi request. That's what I tried the first time around. I could reset and try it again. The SIM card is already out.
I reset and tried to bypass the wifi selection. No go. Even if I turned wifi off, the system would just turn it back on and cycle me through language selection and wifi network. Strange. I KNOW I did this recently, but that may have been on a Nexus 6. Probably was.
FWIW, every time I reset the device, it bootloops when I try to boot into the system. Tonight, this happened a few times. First, when I wiped the device, flashed a system image, and tried to boot into it. Then, a few more times when I reset from stock recovery. Each time, I'd power the phone off during the bootloop and then restart. And it would be OK.
No matter. I'm where I need to be. Just wondered if there was a way around wifi selection and and entering an email address.
Sorry to bump this thread,
But I'm having a similar issue. I restored the phone and booted fine. Until I got to the setup page, I couldn't skip it so I login in my credentials and the "protect your phone" prompt appeared and sent me back to the language screen.
I’m restoring it again using the restore software 4.9.2 tool, since I had the 5 percent issue earlier and I’m going to try again and see if I can skip it.
Of course I’m unable to set up usb debugging as I can’t at least accessing the main home screen.
Any advice suggestions are much appreciated.
Thanks.
Never mind got it working and back on Twrp and flashing. Used an old samsung trick and accessed the developer settings that way.
How you did it?
I can tell you what I did to bypass it.
I first got a USB OTG flash drive from the local computer store. I then downloaded an unsigned apk file from any site that has them. Personally I stumbled upon this solution so I had some random "Unlock your phone" APK on the drive. Anyhow, when the phone was on I plugged the flash drive into the phone and tried to open the APK file, it gave me an error message stating that the app was unsigned but then it allowed me to go into security settings, from there I could turn off all of the google verification crap. After I turned off all of the settings, I wiped the cache on the phone, restored it, and it was fixed. No more verification screen.
i HAVE NO ISSUE ON 6045y WITH STOCK FIRMWARE OR WITH DCZ FIRMWARE. I can bypass the setup screen normally.
I had to unfortunately factory reset my phone as I was suggested to do so by Samsung. Now I'm at the start screen but when I try to get connected to a WiFi connection I get the message "An unauthorized attempt had been made to reset your device to factory default settings. Connect to a WiFi or mobile network to verify your identity." I don't have network at this moment so that's why I was trying to get connected to my WiFi. But no matter how many times I try to, it will not allow me. Please if someone can help I would greatly appreciate it.
joebr1993 said:
I had to unfortunately factory reset my phone as I was suggested to do so by Samsung. Now I'm at the start screen but when I try to get connected to a WiFi connection I get the message "An unauthorized attempt had been made to reset your device to factory default settings. Connect to a WiFi or mobile network to verify your identity." I don't have network at this moment so that's why I was trying to get connected to my WiFi. But no matter how many times I try to, it will not allow me. Please if someone can help I would greatly appreciate it.
Click to expand...
Click to collapse
Someone else had the identical problem and their thread is here on XDA Q&A somewhere, not sure if they ever solved it
Did Samsung tell you to make a PIN before the factory reset?
Hi All,
Apologies for in advance for what may be a long post but I want to give as much information as possible in case anyone might be able to help.
So about 3 years ago I purchased a Samsung S7 (GM-G930f) from a phone shop. The device was rooted. This hadn't really caused any issues until today. The phone was overheating and losing it's charge very quickly. I downloaded Malwarebytes & AVG separately and did a scan with both.
One of them suggested turning off developer mode and a setting in it due to a security issue. (An OEM setting I think)
So I turned this off. A short while later the battery died. When I went to charge and turn the phone back on I got a message saying 'Custom binary locked by FAP Lock'.
After a bit of researching it seemed I had to reflash the firmware to the device. I got the most recent version from Sammobile and installed it using Odin. I used the "Home CSC" file in an effort to retain the data on the phone.
So that all seemed to work but the phone is now asking for a password- "Your phone is encrypted for security. To start up your device enter your password"
We have no clue what this password is- have tried the google account password and the samsung account password but no luck. I also logged on to the Find My Phone section on Samsung which was suggested on a couple of websites, however the device needs to be connected to a network before this service is of any use.
Is there any way at all I can retrieve the data from the phone without having to perform a factory reset? I am by no means a developer but am tech savvy and can follow clear instructions. There are recent photographs of immense sentimental value on the phone.
Also I am not some thief trying to hack into a phone. It is my partners phone and she has had it for 3 years.
Any help at all would be greatly appreciated
SquidgyPuffin said:
Hi All,
Apologies for in advance for what may be a long post but I want to give as much information as possible in case anyone might be able to help.
So about 3 years ago I purchased a Samsung S7 (GM-G930f) from a phone shop. The device was rooted. This hadn't really caused any issues until today. The phone was overheating and losing it's charge very quickly. I downloaded Malwarebytes & AVG separately and did a scan with both.
One of them suggested turning off developer mode and a setting in it due to a security issue. (An OEM setting I think)
So I turned this off. A short while later the battery died. When I went to charge and turn the phone back on I got a message saying 'Custom binary locked by FAP Lock'.
After a bit of researching it seemed I had to reflash the firmware to the device. I got the most recent version from Sammobile and installed it using Odin. I used the "Home CSC" file in an effort to retain the data on the phone.
So that all seemed to work but the phone is now asking for a password- "Your phone is encrypted for security. To start up your device enter your password"
We have no clue what this password is- have tried the google account password and the samsung account password but no luck. I also logged on to the Find My Phone section on Samsung which was suggested on a couple of websites, however the device needs to be connected to a network before this service is of any use.
Is there any way at all I can retrieve the data from the phone without having to perform a factory reset? I am by no means a developer but am tech savvy and can follow clear instructions. There are recent photographs of immense sentimental value on the phone.
Also I am not some thief trying to hack into a phone. It is my partners phone and she has had it for 3 years.
Any help at all would be greatly appreciated
Click to expand...
Click to collapse
Type (default_password) without brackets obviously, if it doesn't work root the phone with Odin and see if it's starts normally.
Also do you know if you changed photo storage to sd card? If so you can remove it and see what's pics are stored there under folder DCIM. A firmware restore does nothing to the sd card.
cooltt said:
Type (default_password) without brackets obviously, if it doesn't work root the phone with Odin and see if it's starts normally.
Also do you know if you changed photo storage to sd card? If so you can remove it and see what's pics are stored there under folder DCIM. A firmware restore does nothing to the sd card.
Click to expand...
Click to collapse
hey- thanks for getting back to me. Yeah I've checked the sd card already- unfortunately it was saving to the phone it seems! Just tried that password and no luck.
Will rooting the phone with Odin wipe the data? I'll have to look up how to do it so I don't mess it up!
Thanks again
SquidgyPuffin said:
hey- thanks for getting back to me. Yeah I've checked the sd card already- unfortunately it was saving to the phone it seems! Just tried that password and no luck.
Will rooting the phone with Odin wipe the data? I'll have to look up how to do it so I don't mess it up!
Thanks again
Click to expand...
Click to collapse
No rooting won't wipe. Use cf auto root
Hello all,
i have a strange Problem with my A71 which i use as a work phone. We got the order to migrate some internal stuff which makes it necessary to reset the mobile phone. in the description i think they missed one important point, delete / unenroll the google account first and then make a reset...but i'm not sure.
Because now after i done the reset it's not possible to get to the screen where it is possible to enter the google credentials. Means the telephone starts, i enter the PIN from the SIM, accept the User terms and conditions, log into my W-LAN, the phone search for updates, ask me if i might be restore data from an old phone. After that a quick screen pops up with the note "Checking" and then i see the error
Log in not possible
There was a problem communicating with the Google servers, please try again later.
In addition. When i try to connect with the normal mobile network, it says thats not possible to connect with the internet
What we have here?
is it the FRP or any other "the phone is locked" thing? and how i can resolve this problem?
Because the SIM is working fine...tested with another phone. And the W-LAN is working as well.
Thanks in advance
Greetings
Dean666 said:
Hello all,
i have a strange Problem with my A71 which i use as a work phone. We got the order to migrate some internal stuff which makes it necessary to reset the mobile phone. in the description i think they missed one important point, delete / unenroll the google account first and then make a reset...but i'm not sure.
Because now after i done the reset it's not possible to get to the screen where it is possible to enter the google credentials. Means the telephone starts, i enter the PIN from the SIM, accept the User terms and conditions, log into my W-LAN, the phone search for updates, ask me if i might be restore data from an old phone. After that a quick screen pops up with the note "Checking" and then i see the error
Log in not possible
There was a problem communicating with the Google servers, please try again later.
In addition. When i try to connect with the normal mobile network, it says thats not possible to connect with the internet
What we have here?
is it the FRP or any other "the phone is locked" thing? and how i can resolve this problem?
Because the SIM is working fine...tested with another phone. And the W-LAN is working as well.
Thanks in advance
Greetings
Click to expand...
Click to collapse
Hmm... If it's the device of your company, they should help you.
If it's your private device, then try to do the factory reset again in recovery mode. Hopefully it helps.
It_ler said:
Spoiler: too long... thats what she said :D
Hmm... If it's the device of your company, they should help you.
If it's your private device, then try to do the factory reset again in recovery mode. Hopefully it helps.
Click to expand...
Click to collapse
Spoiler: too long... thats what she said :D
Dean666 said:
Hello all,
i have a strange Problem with my A71 which i use as a work phone. We got the order to migrate some internal stuff which makes it necessary to reset the mobile phone. in the description i think they missed one important point, delete / unenroll the google account first and then make a reset...but i'm not sure.
Because now after i done the reset it's not possible to get to the screen where it is possible to enter the google credentials. Means the telephone starts, i enter the PIN from the SIM, accept the User terms and conditions, log into my W-LAN, the phone search for updates, ask me if i might be restore data from an old phone. After that a quick screen pops up with the note "Checking" and then i see the error
Log in not possible
There was a problem communicating with the Google servers, please try again later.
In addition. When i try to connect with the normal mobile network, it says thats not possible to connect with the internet
What we have here?
is it the FRP or any other "the phone is locked" thing? and how i can resolve this problem?
Because the SIM is working fine...tested with another phone. And the W-LAN is working as well.
Thanks in advance
Greetings
Click to expand...
Click to collapse
go download the fosctory FW from sammobile.com/firmware and use samfirm to actually download it (its literally 4x faster than directly from the site) and flash it with the CSC instead of the HOME_CSC. Once you do that, itll think its a brand new phone and itll truly factory reset it which recovery factory reset doesnt do really. If you were wanting to keep your data on the device, youd use HOME_CSC. Thats the only difference between the two, but its a BIG difference and ive seen people use the wrong one multiple times LOL myself included LOLOLOL