My gf washed my phone. It had like 7% or less when it went into wash. Full cycle.
I took battery out, put in rice for like 2 days, then I put it in warm place, on dash of car in sun for 20 minutes at a time in between delivering pizzas, ect....
I throw away the battery, and I use one of my back-up HD2 batteries. I use the external charger to charge it.
I boot it up, and it works! Touch screen, buttons, internet, speaker, camera! EVERYTHING. The screen after 2 days even looks perfect. No discoloration.
One issue.....
Battery drain. It loses like 1-2% battery per minute, even in airplane mode and screen is off. It won't last more than 40 minutes with moderate to low usage.
I plugged it into USB via my pc when it was at 15%. An hour passes, and now it's 3%. I confirm that it is plugged in, and the "charging" animation happens.
It's not the battery, because it's brand new.
What is the issue? Is it a short? Can I fix this? The phone is 100% working condition except for the horrible battery life.
I appreciate anyone's insight into this issue....
I had a similar issue on an older HTC Elf way back in the WM6.1 days(... lol 'way back').
I hope you have insurance and a friend who can sell it that it's not your fault to get you a new phone for free cause this is probably damaged some component inside the phone. Fixing it your self is pretty much impossible since it's not encouraged at all (there is very little support resources) and the manufacturer isn't just going to sell you parts to fix your phone.
If you don't have insurance I wish you the best of luck anyways.
(However I hope I'm wrong about all this, but I'm pretty sure I'm right. :\ )
chrisportela said:
I had a similar issue on an older HTC Elf way back in the WM6.1 days(... lol 'way back').
I hope you have insurance and a friend who can sell it that it's not your fault to get you a new phone for free cause this is probably damaged some component inside the phone. Fixing it your self is pretty much impossible since it's not encouraged at all (there is very little support resources) and the manufacturer isn't just going to sell you parts to fix your phone.
If you don't have insurance I wish you the best of luck anyways.
(However I hope I'm wrong about all this, but I'm pretty sure I'm right. :\ )
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Yeah....no insurance unfortunately...
I know the phone is going for $295 shipped NEW on ebay at the moment, but still...
I don't know if I want a new HD2 or if I should just wait a month or two until the Samsung Hercules comes out.....
You are lucky that your phone is working....it seems there is some short on the board...which is difficult to repair as most of these have 7 layers PCBs....sell it off and get a new one..
nice that it still works.. sounds like a short though if your battery is getting drained.. tough stuff is even if you dry it completely the water leaves residue on the circuitry. even if you get rid of the battery draining, the circuitry is more vulnerable to further damaging all on its own
My AT&T edge wont turn on today. I awoke to a phone that was charging all night while on like normal, screen was off, charge LED was green, but the power button would not wake the screen.
Things that I have experienced before the problem and tried after:
About 5 months ago my camera stopped recording videos randomly. I could not record a video of any quality for more than 5-10mins in varying duration's the camera would just stop working and drop back to home screen no error message.
about a month ago my Edge started having a camera failed problem where using the camera sometimes "failed" where the app would freeze the whole phone for a few seconds then would crash to home screen.
about a week ago attempting to use the crippled camera to take a quick pic would drain a upto 70% filed battery instantly and it would take normal time to charge it like it was really dead. first and only time it has done this with over %40 battery
last week i unlocked the phone and put it on T-mobil and flashed 5.1.1 worked fine for 6 days still had camera problems was thinking new battery would fix it.
all this week battery could die at random times mostly below 40% but I was still getting 6-7hours a day from it, i figured it was a bad battery at the root of all this.
After this morning it would not power on I tried to power it with a hacked up USB cable, nothing.
My multi-meter says the battery has 4.37V
Would someone with a little more experience tell me if they think it's worth it to buy a new mobo, battery, and camera replacement for this phone or is it a waste of time? Is my line of thinking right is this a mainboard problem? If I attempt a repair does it make sense to try a new camera module?
This phone has never been dropped or wet it's in perfect condition as far as aesthetics go. Is it common for a phone to just not turn on at the end of its life?
Hetrochromia said:
My AT&T edge wont turn on today. I awoke to a phone that was charging all night
Would someone with a little more experience tell me if they think it's worth it to buy a new mobo, battery, and camera replacement for this phone or is it a waste of time? Is my line of thinking right is this a mainboard problem? If I attempt a repair does it make sense to try a new camera module?
This phone has never been dropped or wet it's in perfect condition as far as aesthetics go. Is it common for a phone to just not turn on at the end of its life?
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If you think you have to do all that replacement, might as well go to swappa and buy a relatively good condition Edge which will prbly be cheaper than trying to get all those replacement parts. Unless you know where to get cheap replacements.
Bought my current TMobile variant from Swappa. No issues so far. you could also try Amazon
edo101 said:
If you think you have to do all that replacement, might as well go to swappa and buy a relatively good condition Edge which will prbly be cheaper than trying to get all those replacement parts. Unless you know where to get cheap replacements.
Bought my current TMobile variant from Swappa. No issues so far. you could also try Amazon
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Swappa I'll check that out thanks
I tried a oven re-flow on the main board at 410F still no go.
So i've been having a lot of issues with my N5 lately, mostly small stuff like general slowness, poor battery life, not surprising on an almost 3 year old phone. I also lose cell service way too frequently (not an issue with my carryer, all my friends are on the same network and are fine). Camera won't focus anymore (though im pretty sure this was my fault, probably broke it while taking it apart). I'm pretty sure the battery connector on my motherboard is damaged. I've had many problems with the battery reading its temperature as -30 C (battery heath "cold"), i've replaced the battery 4 times now and i still get that problem every now and then. Pushing on the connector fixes it temporarily, so im pretty sure some pin is bent slightly out of place and i don't know how to fix that. It recently started having this issue where just moving or bumping the phone the wrong way would cause the phone to shut off. Probably an issue with the battery connector again. I tried fiddling with it but it didn't do much.
The other day i turned it on and the LCD was backlit, but black except for one single vertical white line. Rebooted and it looked normal. Few hours later i got really pissed off with it for shutting off in the middle of an important text and threw it at the wall (not the best idea i know). Screen was already cracked so i didn't really care. Ever since then the LCD has been a real pain in the ass. i can turn the phone on but there's nothing on the screen. Ii get haptic feedback when the Google logo would up, and the notification LED is flashing like i have a message. The backlight is on and pushing hard on the cable connecting the motherboard to the daughter board i can see it start to turn on, (Google logo, few seconds of boot animation) but then back to black (while still backlit).
I can post photos if it would help diagnose/fix this, my phone is my main camera and i don't want to bother anyone if i don't have to.
Anyone know any tricks that might squeeze another mouth out of this dying phone? Any response is appreciated, Thanks!
The issues could have been related to the power button or physical internal damage. My suggestion: replace the screen with a cheap 3rd party screen if the internal components are still working. This will give you more time with your existing phone and allow you to have a working backup.
Hello everyone! I have some problem with my Pixel. I was recording a video in 4k and the phone was charging during the recording. Then I found, that there is just 6% of the battery, made it at least 50%, took the phone off the charging and since then I can't charge, turn it on, start into bootloader, because there is no indications at all, just after pressing power and volume down for about 30 seconds, there is some vibration - I don't know what does it means. What can I do?
If the power is off, you should definitely be able to charge. I see a few possibilities:
The charger is bad
The cable is bad
The charging port on the phone is dirty or corroded
The charging port is broken
Hopefully it's not the last one, but try to eliminate the other possibilities. Be careful when trying to clean the port, so you don't damage or scratch anything. I've read at least one person post that they were able to get some goop out, and then their phone charged normally after that.
Good luck!
post-mortem said:
If the power is off, you should definitely be able to charge. I see a few possibilities:
The charger is bad
The cable is bad
The charging port on the phone is dirty or corroded
The charging port is broken
Hopefully it's not the last one, but try to eliminate the other possibilities. Be careful when trying to clean the port, so you don't damage or scratch anything. I've read at least one person post that they were able to get some goop out, and then their phone charged normally after that.
Good luck!
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Everything with the charging is going well, because I'm using the original cable, with charges my second device right now. The charging port was okey, because it was charging while recording video. The cable was plugged in for a few hours, so the phone should be charged. That's why I still have the question: "What's happened to my Pixel?"
Your motherboard could potentially be gone. Here's my story.
I had a Pixel that I loved and adored. It began to have random reboots. I'd be doing something, and the phone would reboot. It happened sporadically, but was a nuisance because when I'm on call at night, my paging app doesn't start in the background after a restart, so I began missing some nighttime pages. Only happened twice, but it's a bit unacceptable in my line of work.
Eventually the reboots happened more frequently, and then one day it wouldn't turn back on. I tried everything and all i would get with long presses of the power button was a blip of a vibration motor. I talked through Google Support who recommended uBreakIFix. I sent the phone to them (after purchasing a used craigslist replacement) and they said a motherboard replacement was needed. Literally everything in the phone was in perfect condition, I had the phone in a protective case with screen cover since day 1 and there was no water damage. They also couldn't get it to power on. The slight vibration you're mentioning is exactly the issue I ran into and a motherboard replacement is 300+ dollars so I had to call it a loss.
Oh, God... But is there any answer about why this happens?
jakegub said:
Your motherboard could potentially be gone. Here's my story.
I had a Pixel that I loved and adored. It began to have random reboots. I'd be doing something, and the phone would reboot. It happened sporadically, but was a nuisance because when I'm on call at night, my paging app doesn't start in the background after a restart, so I began missing some nighttime pages. Only happened twice, but it's a bit unacceptable in my line of work.
Eventually the reboots happened more frequently, and then one day it wouldn't turn back on. I tried everything and all i would get with long presses of the power button was a blip of a vibration motor. I talked through Google Support who recommended uBreakIFix. I sent the phone to them (after purchasing a used craigslist replacement) and they said a motherboard replacement was needed. Literally everything in the phone was in perfect condition, I had the phone in a protective case with screen cover since day 1 and there was no water damage. They also couldn't get it to power on. The slight vibration you're mentioning is exactly the issue I ran into and a motherboard replacement is 300+ dollars so I had to call it a loss.
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Click to collapse
Oh, God... But is there any answer about why this happens?
If you look around, this is not an uncommon issue although it’s also not that widespread. I tried to argue with Google that this was a hardware defect that needs to be covered by extended warranty replacement but they wouldn’t have it. I even argued that the random reboots that I first chatted with support about while my device was in warranty were a symptom of the same issue, but they still wouldn’t replace the phone.
jakegub said:
If you look around, this is not an uncommon issue although it’s also not that widespread. I tried to argue with Google that this was a hardware defect that needs to be covered by extended warranty replacement but they wouldn’t have it. I even argued that the random reboots that I first chatted with support about while my device was in warranty were a symptom of the same issue, but they still wouldn’t replace the phone.
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Does this happens on the 2nd and 3rd Pixel versions?
I've had my Pixel 2 for a while now and haven't had any unusual behavior. I love my pixel 2.
another case
jakegub said:
If you look around, this is not an uncommon issue although it’s also not that widespread. I tried to argue with Google that this was a hardware defect that needs to be covered by extended warranty replacement but they wouldn’t have it. I even argued that the random reboots that I first chatted with support about while my device was in warranty were a symptom of the same issue, but they still wouldn’t replace the phone.
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Click to collapse
I had a similar problem, possibly the same. My Pixel 1 rebooted randomly, but pretty rarely, like once every several months. One morning it rebooted and then a few minutes later died for good. Unlike your phone though, pushing power + down-arrow didn't do anything. At the google-recommended repair store, they tried obvious things like changing the battery and nothing worked. They said that the charging cable drew a negligible amount of current, something like 50-80mA if I remember right.
What is "extended warranty replacement"? When I talked to Google, they said that since my phone was 21 months old, they wouldn't do anything for me.
aram_h said:
I had a similar problem, possibly the same. My Pixel 1 rebooted randomly, but pretty rarely, like once every several months. One morning it rebooted and then a few minutes later died for good. Unlike your phone though, pushing power + down-arrow didn't do anything. At the google-recommended repair store, they tried obvious things like changing the battery and nothing worked. They said that the charging cable drew a negligible amount of current, something like 50-80mA if I remember right.
What is "extended warranty replacement"? When I talked to Google, they said that since my phone was 21 months old, they wouldn't do anything for me.
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Yeah your mobo is shot and so is mine.
The extended warranty was a $100 add-on when you bought the phone to insure it for 2 years. This is a scam. Any issues you will find on these devices will have occurred and made themselves known within the first 3 months or 3 years after having the phone. Having bought the warranty also means nothing from a customer service point of view as they will refuse to work with you on anything about the phone if it is more than 15 days past warranty expiration even if you have NEVER made a claim and the problem is an obvious hardware defect that you wouldn't ever assume needed to be fixed until it's already too late and your device is no longer functional
Hello,
I went to a local repair shop that can replace my Google Pixel 2 battery. Since the battery got worse after 1 and a half year I decided to let it replace it.
So after it got replaced I noticed some weird issues and I don't know what I should do now.:
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First issue, somehow the sim tray is broken and it felt stuck. It doesn't pop out anymore and now I broke it and the SIM card is still there (does work btw).
The second issue is that the phone gets hot for no reason with some use with mobile data. It gets hot in the upper area of the phone right next to the sim card and in where the fingerprint sensor is.
Also around the top of the camera area.
I mean it wasn't like that before. It could get hot when I was playing games but NEVER when I was with mobile data on twitter for a few minutes. Now after I watched a 5 minutes video, damn it got a bit warm/hot (tendency more to hot).
The third issue is that the phone doesn't charge when it's completely turned off! There is the charging animation but the juice doesn't get up high (It remains where it got charged). Only when I turn the phone on it will charge normally.
Just what happened? Its a fresh new original battery? I don't want to go to the repair shop again just to get charged with more money and other issues.
Anyone any advice or just buy a new phone?