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Hi,
I am a newbie to Android. I have no idea how to even start to fix it.
It's only been three days since I received my new phone and its already crashing.
Right now, my OS is not even starting properly
error:
The application Launcher(process com.android.launcher)has stopped unexpectedly. Please try again.
It flashes every time. Can anyone help me with this?
P.S. I tried connecting the device to the Laptop and the phone wouldn't connect using USB and the Loading circle will circle around and then the phone will go to sleep mode after I power it back on, it still will not be connected.
did you try a factory reset?
go to settings.
go to accounts and sync.
press your google account.
make sure everything is checked off (especially your contacts).
at this point you may want to reboot your phone and give it a few minutes if there were unchecked items that now need to sync with googles servers. After you have done that...
go to settings.
go to privacy.
make sure "back up my data" and "automatic restore" are checked with the green check marks.
then select "factory data reset"
!!WARNING YOU WILL WIPE ALL THE DATA OFF YOUR PHONE. IF YOU DO NOT USE GOOGLE TO BACK UP YOUR CONTACTS YOU WILL LOOSE THEM ALL!!
If you haven't tried this all ready you can give it a try. I have done it 100's of times (in the last year).
I already did this.
I think the launcher is working, but now the USB storage is being detected.
I thought that if I root the phone, it would be easier. I made the phone to Debug mode and my laptop(windows 7) is not recognizing the device.
Hello!
Today both the screen as the touch panel of my Galaxy Nexus broke. I wanted to run screencast or some other apps to control my phone via pc BUT after searching for "adb devices" I got my devices number and the word "offline".
I looked up on what I guess the issue was and what I found out was, that I have to verify my pc with this RSA-fingerprint in order to control my device, which I have not done yet on my latest rom, as I just flashed it a few days ago.
Now: can you think of any way, either bypassing the fingerprint or letting me control the device via pc to prompt the fingerprint-request?!
As mentioned, I THINK that is the problem.
Things I have tried:
different USB-port
different USB-cable
updating platform-tools
HDMI-output via MHL-adapter (no signal)
I really am hopeless and happy about all the ways, you could think of showing my phones screen on my pc. I would prefer to keep my current ROM data, as I do not want to wipe arrived messages before viewing them (WhatsApp).
some information:
device: Galaxy Nexus (GSM)
rom: latest AOKP Milestone (4.2.2)
root access of course
device definetly turned on (LED blinking)
-Jakob
Resolved!
I had a similar problem and after hours of research and trial/error, I was able to get this working. Here's how:
1. Download & install the Galaxy Nexus Toolkit and MyPhoneExplorer to your PC
2. Goto the Google Play Store on your PC and remote install MyPhoneExplorer and AF Rescue 2 apps to your phone. Wait 10 minutes or more so that this step has time to complete before continuing (longer is better)
3. Next you have to boot your phone into Recovery mode... pull the battery and usb cable out (so you can be sure your device is off). Put the battery back in, plug in the usb cable (I do this now so I can hear when the device is connected and later so you can hear that the command/reboots are working). hold down both vol up and vol down AND then hold down the power button... I do this for about 10 seconds. After releasing the buttons, your phone should be in bootloader mode, but I give it a minute just in case. now hit the vol up button 2 times then the power button. You will hear the usb connection go on and off several times and when it's done, your device will be in Recovery mode.
4. Launch the Toolkit, answer "no" to the initial question about checking for updates, then choose your device from the list
5. on the next screen (main menu) you should see your device ID listed under ADB mode list with the word "recovery" after it. If so, you have done everything correct so far. (if not, close the toolkit window, go back to step 3 and try again).
6. Next choose option 2 for Backup/Restore. Then select option 3 for "Backup your Internal Storage"
7. This is crucial. On the next screen choose option 2 "manually answer the question". Then when it asks if you are using a custom rom or recovery image, ANSWER "NO" (even if you are). This is the most important step in the whole process because it will then boot your phone into fastboot for you and install an insecure recovery image bypassing the 4.2.2 security!
8. When it tells you that the backup will take a long time and are you sure you want to continue, I recommend doing so. It will take hours (I left mine to run overnight.) Either way, when you get back to the main menu DO NOT REBOOT YOUR PHONE. YOU NEED IT IN THIS STATE.
9. Now if all has worked properly, you can launch MyPhoneExplorer on your PC and choose setup your connection via wifi. Cross your fingers, but if all worked as it did for me, your phone will appear on the screen (if it is all black, just hit the power button on your phone to wake it up). Use your mouse to enter your lock pattern or pin number if you have those set. At this point you should be using your phone through your PC. Just remember that as soon as you reboot the phone, it will revert back to it's secure state and you will have to go through this process again. I hope this helps you and others (and saves everyone the hours of frustration and research I went through).
jakbold said:
Hello!
Today both the screen as the touch panel of my Galaxy Nexus broke. I wanted to run screencast or some other apps to control my phone via pc BUT after searching for "adb devices" I got my devices number and the word "offline".
I looked up on what I guess the issue was and what I found out was, that I have to verify my pc with this RSA-fingerprint in order to control my device, which I have not done yet on my latest rom, as I just flashed it a few days ago.
Now: can you think of any way, either bypassing the fingerprint or letting me control the device via pc to prompt the fingerprint-request?!
As mentioned, I THINK that is the problem.
Things I have tried:
different USB-port
different USB-cable
updating platform-tools
HDMI-output via MHL-adapter (no signal)
I really am hopeless and happy about all the ways, you could think of showing my phones screen on my pc. I would prefer to keep my current ROM data, as I do not want to wipe arrived messages before viewing them (WhatsApp).
some information:
device: Galaxy Nexus (GSM)
rom: latest AOKP Milestone (4.2.2)
root access of course
device definetly turned on (LED blinking)
-Jakob
Click to expand...
Click to collapse
themadczar said:
I had a similar problem and after hours of research and trial/error, I was able to get this working. Here's how:...
Click to expand...
Click to collapse
Thank you very much for your time and effort, I will try this soon!
Sadly I am in the same position as the OP. My screen is cracked and I need to access the phone via adb, unfortunately, it is appearing as offline. Does anyone know a way to bypass this RSA-fingerprint issue?
Hello, hoping someone here can help me. I have the galaxy player 5 (yp-g70cwy/xaa). When I first got it ran a software program that only allowed it to do one thing which was rate tv programs that I watched. I did a factory reset, wiped the cache and the davlik cache as well...after that the phone would only open as far as the samsung logo.
I recently started tinkering with it again and I rooted the phone, flashed the rom, used .pit files, with odin and superoneclick. I recently used android commander and I finally saw life! The only problem is that I will either get the message the setup wizard is not working and it will leave me on a blank screen that only shows the time, battery, and whether or not the usb is connected. I can connect the usb to the computer and drag and drop stuff into the ext sd card. The internal memory and internal sd card do not read. My computer shows the yp-g70 in devices but it will not show it under removable devices.
When I connect it to android commander I can see all the files on the device and I was finally able to get the phone to the play store. I logged on using my gmail account and I was able to download apps (that all worked fine). I used some third party apps to do what the phone could not do which was open up the settings, camera, etc. The home screen is completely blank. The lock screen shows the wallpaper I downloaded but not the home screen. After awhile the phone turned off with a full battery and it will only work if I reset to factory defaults but then I have to register with google all over again. Does not save anything!
Can anyone please tell me how to fix this device. I have been working on it for a week already and no improvement.
Update
I now have the phone to where it can download items from the play store. I can use the device like normal But I had to download an app for the start key because I cannot get to the options without it. When i downloaded and rebooted the recovery it still gets stuck at the samsung logo. I have to type something into the search bar in the android commander and the phone boots to the play store. It randomly turns off and I have to recover the files all over again...I dont know. It seems like an improvement but yet I know that there is a file in this phone that is bad. I downloaded anti virus but it is still not picking up anything.
any luck on this?
I have the same one and just started looking to see how I can tinker with it .. .
I have bought a i9305t with a broken screen through a private sale. After connecting it to a working screen, I discover a few strange problems:
1. I can't get the phone into download mode or recovery mode by the normal key combinations. So I can't do any factory reset.
2. The phone can power up, but it stops at a log in screen requesting a pin input, although when I asked the previous owner about it, he said he never had set up any locking pins.
3. In that pin-entering mode, when I connect the phone to my PC (windows 7), the PC recognise the connection and displayed a i9305t in windows explorer, but the explorer can't show any content details of the phone. When I run the Odin with the phone in this mode, the COM window changes colour, but any attempts to flash any tar file stops at 'SetupConnection..' step, and after a while, it comes back with a 'FAIL!'.
4. I have a usb jig, and with that, I can force the phone in download mode. However, when the phone is in that mode, Odin doesn't recognise the connection at all when I plug the phone in, so I can't do any flashing in that mode.
So I am totally stuck! I thought about going through ALL the pin combinations to try to unlock the phone (assuming the pin is a 4 digit number). After spending one and a half hours to go from '0000' to '0500', I thought this is rediculous! There must be a better way! So I hope some guru out there would be able to help me, as I have exhausted all my tricks (which is not that many!).
If anyone can show me a way to get around my problems, it would be most appreciated!!!
Missing IMEI
tdrinker said:
I have bought a i9305t with a broken screen through a private sale. After connecting it to a working screen, I discover a few strange problems:
1. I can't get the phone into download mode or recovery mode by the normal key combinations. So I can't do any factory reset.
2. The phone can power up, but it stops at a log in screen requesting a pin input, although when I asked the previous owner about it, he said he never had set up any locking pins.
3. In that pin-entering mode, when I connect the phone to my PC (windows 7), the PC recognise the connection and displayed a i9305t in windows explorer, but the explorer can't show any content details of the phone. When I run the Odin with the phone in this mode, the COM window changes colour, but any attempts to flash any tar file stops at 'SetupConnection..' step, and after a while, it comes back with a 'FAIL!'.
4. I have a usb jig, and with that, I can force the phone in download mode. However, when the phone is in that mode, Odin doesn't recognise the connection at all when I plug the phone in, so I can't do any flashing in that mode.
So I am totally stuck! I thought about going through ALL the pin combinations to try to unlock the phone (assuming the pin is a 4 digit number). After spending one and a half hours to go from '0000' to '0500', I thought this is rediculous! There must be a better way! So I hope some guru out there would be able to help me, as I have exhausted all my tricks (which is not that many!).
If anyone can show me a way to get around my problems, it would be most appreciated!!!
Click to expand...
Click to collapse
----------
Problems solved! Well, most of them anyway. I found I got the wrong usb driver on my PC. After updating with the correct Samsung usb driver, I could connect to Odin, thus I could flash a CWM recovery rom, so I could do a factory reset.
However, after the phone has booted up, for some reason, I found the IMEI is missing, so I couldn't connect to any network when I insert my sim card. I don't know how that happened. Can anyone help me with that? Many thanks.
Hey gang - I've been traveling for work and just have some crappy slow satellite wifi for access. The phone has been great because I can use wifi calling and all is good.
A few weeks ago my phone crashed. When I rebooted I was at the "touch android to begin" screen. Well... fix permissions and clear caches didn't work.
So next I restored a backup from CWM.
Unfortunately, after that the phone hangs at the initial Samsung splash screen.
Now, stupid me didn't go an a six-month trip with the Android software on my laptop - so I had to wait for my wife to mail me a thumbdrive that has SOC, HOC, drivers, & etc. on it in order to do anything.
In a previous thread from when this first happened, you all recommended I use HOC to flash the phone back to stock. Which now that (yesterday) I got the thumbdrive in the mail, I am happy to do.
My problem comes from the fact that the phone hangs at the Samsung splash screen seemingly no matter what I do... zadig.exe doesn't recognize the phone on the USB port (just "unknown device") and therefore HOC can't do anything (I think?) Furthermore, I can't even get back into recovery or download mode; at least not with the several techniques I've tried so far.
Recommendations? Or am I hosed?
Thanks in advance,
JaimeZX said:
Hey gang - I've been traveling for work and just have some crappy slow satellite wifi for access. The phone has been great because I can use wifi calling and all is good.
A few weeks ago my phone crashed. When I rebooted I was at the "touch android to begin" screen. Well... fix permissions and clear caches didn't work.
So next I restored a backup from CWM.
Unfortunately, after that the phone hangs at the initial Samsung splash screen.
Now, stupid me didn't go an a six-month trip with the Android software on my laptop - so I had to wait for my wife to mail me a thumbdrive that has SOC, HOC, drivers, & etc. on it in order to do anything.
In a previous thread from when this first happened, you all recommended I use HOC to flash the phone back to stock. Which now that (yesterday) I got the thumbdrive in the mail, I am happy to do.
My problem comes from the fact that the phone hangs at the Samsung splash screen seemingly no matter what I do... zadig.exe doesn't recognize the phone on the USB port (just "unknown device") and therefore HOC can't do anything (I think?) Furthermore, I can't even get back into recovery or download mode; at least not with the several techniques I've tried so far.
Recommendations? Or am I hosed?
Thanks in advance,
Click to expand...
Click to collapse
Interesting problem. I have bricked my phone a bunch of times and have always been able to get back to at least "download Mode". The method I use to go to "Download Mode" is With the usb cable plugged into the computer only, power off the phone. If phone wont power off, or stay powered off, pull battery, then put battery back in. Now hold vol down and vol up buttons only, keep holding these buttons as you plug the usb cable into the phone. In 3 seconds the download screen should appear. I hope this helps you get your phone back.
JaimeZX said:
Hey gang - I've been traveling for work and just have some crappy slow satellite wifi for access. The phone has been great because I can use wifi calling and all is good.
A few weeks ago my phone crashed. When I rebooted I was at the "touch android to begin" screen. Well... fix permissions and clear caches didn't work.
So next I restored a backup from CWM.
Unfortunately, after that the phone hangs at the initial Samsung splash screen.
Now, stupid me didn't go an a six-month trip with the Android software on my laptop - so I had to wait for my wife to mail me a thumbdrive that has SOC, HOC, drivers, & etc. on it in order to do anything.
In a previous thread from when this first happened, you all recommended I use HOC to flash the phone back to stock. Which now that (yesterday) I got the thumbdrive in the mail, I am happy to do.
My problem comes from the fact that the phone hangs at the Samsung splash screen seemingly no matter what I do... zadig.exe doesn't recognize the phone on the USB port (just "unknown device") and therefore HOC can't do anything (I think?) Furthermore, I can't even get back into recovery or download mode; at least not with the several techniques I've tried so far.
Recommendations? Or am I hosed?
Thanks in advance,
Click to expand...
Click to collapse
This sounds like a time where a jig would be helpful. Any chance you can have your wife order one, and send to you? http://www.youtube.com/watch?v=D7I4dFX_iJ4
This should put you straight into download mode, and you can then flash.
Thanks, guys. I continued fiddling and got the phone into DL mode.
I also noted that when plugging and unplugging the phone, it would show up in zadig as "unknown device."
I tried to load the drivers on that, but (a) it still shows up as "unknown device" and (b) when I run HOC it doesn't see the phone under the list of compatible devices.
So.... still kind of stuck.
Any more ideas?
Oop. duplicate post
It's been awhile since I've played with the one clicks, but, "serial gadget" is what I remember seeing when I used them.
Right. MORE messing around later and "Serial Gadget" is it.
That said, I still think I have a driver issue. I have tried uninstalling and reinstalling the zadig-recommended drivers for Serial Gadget several times. I also tried manually installing the drivers from Super One Click.
Anyway, now when I load up HOC I get the green <<connected>> at bottom; but then sometimes it wants me to install the drivers (again) and sometimes it gets past that part, but then goes to
Flashing Kernel: 0%
...hangs there for about 10 seconds and then
Failed!
So... driver thing you think?
Thanks again,
If you reboot the phone after the 0% hanging for 10 seconds, does it go to the yellow exclamation mark screen? If so, just reflash again and you should be back to working... both my and my wife's phone always did that when I had to flash a kernel.
That's just another download screen that theraze is describing.
Exacatly. But the alternate download screen always came up after restarting the phone after a 'failed' flash where it stayed at 0% where it was successfully communicating through the cable. That just meant to not break the drivers or unplug anything... just reboot fast and finish up quickly.
Okay - I can definitely try that! It had not occurred to me to try and reboot the phone right then.
Question, though - when I get the "Failed!" Then HOC essentially hangs, when it says something along the lines of "ending session..." and never progresses from there. So how do you "restart quickly?" Because I have to like, close and reopen HOC. I guess I will see if it succeeds at ending the session when I reboot.
I will try it again. Strange though, sometimes HOC accepts the existing driver (I managed to DL the Samsung driver installer) and sometimes it wants to reinstall "WinUSB." does that make sense? Is the WinUSB an acceptable one?
The winusb is the right driver for heimdall, it doesn't like the Samsung driver.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Samsung drivers and the one click drivers clash. Yes, uninstall Samsung completely if you want to use the one click.
Hm. Thanks for that - might be part of the problem.
Dunno what I did differently, if anything, but last night I tried flashing again and this time it went through! I was very glad to see the whole HOC process completed successfully!
So anyway - thanks so much for the help, guys.