Hi,
I am a newbie to Android. I have no idea how to even start to fix it.
It's only been three days since I received my new phone and its already crashing.
Right now, my OS is not even starting properly
error:
The application Launcher(process com.android.launcher)has stopped unexpectedly. Please try again.
It flashes every time. Can anyone help me with this?
P.S. I tried connecting the device to the Laptop and the phone wouldn't connect using USB and the Loading circle will circle around and then the phone will go to sleep mode after I power it back on, it still will not be connected.
did you try a factory reset?
go to settings.
go to accounts and sync.
press your google account.
make sure everything is checked off (especially your contacts).
at this point you may want to reboot your phone and give it a few minutes if there were unchecked items that now need to sync with googles servers. After you have done that...
go to settings.
go to privacy.
make sure "back up my data" and "automatic restore" are checked with the green check marks.
then select "factory data reset"
!!WARNING YOU WILL WIPE ALL THE DATA OFF YOUR PHONE. IF YOU DO NOT USE GOOGLE TO BACK UP YOUR CONTACTS YOU WILL LOOSE THEM ALL!!
If you haven't tried this all ready you can give it a try. I have done it 100's of times (in the last year).
I already did this.
I think the launcher is working, but now the USB storage is being detected.
I thought that if I root the phone, it would be easier. I made the phone to Debug mode and my laptop(windows 7) is not recognizing the device.
Related
I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
maigre said:
I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
Click to expand...
Click to collapse
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
famewolf said:
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
Click to expand...
Click to collapse
I don't think I was able to get past the wifi request. That's what I tried the first time around. I could reset and try it again. The SIM card is already out.
I reset and tried to bypass the wifi selection. No go. Even if I turned wifi off, the system would just turn it back on and cycle me through language selection and wifi network. Strange. I KNOW I did this recently, but that may have been on a Nexus 6. Probably was.
FWIW, every time I reset the device, it bootloops when I try to boot into the system. Tonight, this happened a few times. First, when I wiped the device, flashed a system image, and tried to boot into it. Then, a few more times when I reset from stock recovery. Each time, I'd power the phone off during the bootloop and then restart. And it would be OK.
No matter. I'm where I need to be. Just wondered if there was a way around wifi selection and and entering an email address.
Sorry to bump this thread,
But I'm having a similar issue. I restored the phone and booted fine. Until I got to the setup page, I couldn't skip it so I login in my credentials and the "protect your phone" prompt appeared and sent me back to the language screen.
I’m restoring it again using the restore software 4.9.2 tool, since I had the 5 percent issue earlier and I’m going to try again and see if I can skip it.
Of course I’m unable to set up usb debugging as I can’t at least accessing the main home screen.
Any advice suggestions are much appreciated.
Thanks.
Never mind got it working and back on Twrp and flashing. Used an old samsung trick and accessed the developer settings that way.
How you did it?
I can tell you what I did to bypass it.
I first got a USB OTG flash drive from the local computer store. I then downloaded an unsigned apk file from any site that has them. Personally I stumbled upon this solution so I had some random "Unlock your phone" APK on the drive. Anyhow, when the phone was on I plugged the flash drive into the phone and tried to open the APK file, it gave me an error message stating that the app was unsigned but then it allowed me to go into security settings, from there I could turn off all of the google verification crap. After I turned off all of the settings, I wiped the cache on the phone, restored it, and it was fixed. No more verification screen.
i HAVE NO ISSUE ON 6045y WITH STOCK FIRMWARE OR WITH DCZ FIRMWARE. I can bypass the setup screen normally.
Hi all, my mom has an Motorola Moto G3 phone. Have noticed many weird things happening on the phone since yesterday.
The notification panel won't slide down. Also, no notifications are displayed in the notification bar, even when there are notifications, like receiving sms or messages on Whatsapp.
The phone has a swipe lock screen. But, the lock screen won't work, even though it shows in Security settings, that there is one.
Calls are being made from the phone, but no calls are being received. For example, if I call the phone, it says that the person is busy and the connection ends. My brother had also tried calling... same thing.
No apps can be downloaded or updated from the Play Store.
I tried to connect the phone to the PC, but, since I cannot slide down the notification panel, there is no way to change the connection mode to transfer data.
I should mention that the storage on the phone was getting close to being filled, and the phone was showing the warning that storage was less and that some of the functions might stop working. So, are these things because of that?
But, I did delete a lot of photos and videos and uninstalled apps, and now there is sufficient storage for the phone to run properly, but it still doesnt work, and these weird stuff are happening.
I suspect from the weird behavior that there might be a virus. Is that so?
What do I do? How will the phone return to sanity? How do I backup the data... if the solution is to factory reset the phone. There are important photos and videos and whatsapp data which I would like to save before performing a reset.
Any help will be appreciated.
A lot to cover there.
First Long press the power button whilst the phone is on.This will reboot to Safemode.See if you can now use a USB Data cable to backup what you need to your PC/Laptop/Tablet.
Note:Some USB cables are,"Charge Only" so check the USB cable is Data transfer capable.
Then if you have a Google account and are connected via Phone data or WiFi go Settings/Accounts/Google and untick and re-tick all sync options to make sure all your Google stuff is updated.
Then do a,"Hard Reset/Factory Restore.
Just put Moto G3 into youtube with the words Hard Reset,
https://www.youtube.com
Although a Hard reset seems like a big move I do one at least a couple of times a year as a kind of 10,000 mile service for my Android phones even if they are running well and it clears out all the junk I tend to accumulate and keeps them slick,fast and problem free.
HTH
Thanks a lot for your reply. Your post comes as a lifesaver.
I took a backup of the data by transferring stuff on to the SD card and then transferring the data from there to the computer.
I had booted in safe mode, but there too the phone showed same behavior. I also noticed that the home button, or the task manager button were not working too.
After taking the backup, I also changed the password for the Gmail account for security, in case the mobile was somehow compromised.
Then I wanted to do a factory reset, but the button seems to be greyed out, and there seems to be no way to perform a soft factory reset. So, your post comes at the nick of time to save me, as I was thinking what to do now. Thanks a ton!
Performed a hard reset of the phone, and the phone is working fine now. Everything is normal.
What might be the reason for such behavior though?
Not being able to lock the phone, install/update apps, factory reset... all this makes me think if it was some kind of malware.
Another reason I can think of is that the storage got full, and so these strange stuff started, but it should go back to normal when stuff was deleted and sufficient storage became available. Still, doesnt explain why lock wouldn't remain.... and other stuff. Really weird.
Modern,"Smart Phones" are very complex computers.With so many apps on them that get updated some updates don't always play nice and mess up the phones.You could spend hours tracking down a single app that might be a cause of a problem.
As you say as well the the storage on the phones might well have got clogged up with old Temporary data that has not been cleared out as it should.
For future reference another trick is to wipe the Cache partition from Recovery mode.I would have suggested this first but as you said space was running out it's best to have a clean start
Yes, it was good to have a clean start with the phone.
Thank you for that trick to wipe the cache partition from Recovery mode. Will keep that in mind.
Thanks a lot again.
Out of nowhere my S6 stopped working. Each time I restart my phone it gets stuck on the "LTE Plus" screen. I need to figure out a way to retrieve my pictures/videos. I didn't back them up. I checked my Samsung, Google, and One Drive accounts. Below is a list of things I can still do on my phone and things I've attempted. Let me know if you have any ideas.
1. I can soft restart my phone
2. I can restart it into download and bootloader mode
3. I can not start it up in safe mode
4. I wiped cache partition
5. I can connect it to my laptop via USB but it only shows as a bluetooth device. It does not show any options to open up files. The phone was not debugged prior to the phone breaking.
6. I've tried trial versions of Fone Lab and 2-3 other similar programs. Each time with no luck.
Would love to hear your thoughts or ideas. I really don't want to lose these pictures/videos. Thanks!
Hello, I have a Samsung A51 through T-Mobile. Recently my phone has only been charging and won't do any data transfer or bring up the menu to select what to do with the connection. After trying many different things I found out it will connect with data transfer only when I restart the phone while it's plugged in. Once I unplug the phone and plug it back in nothing. But if I leave it plugged in and restart it again it shows up.
Any ideas? All help would be greatly appreciated. I've looked around and cannot find anything regarding my issue.
Thank you
Try a known good cable.
Make sure the phone pop up enabling the data connection is enabled. Without permission each time access will be denied... at least on my Samsung.
Access the drive directly in Device Management; hit scan for new devices.
Check Event Viewer for errors logged.
Reload the drivers on the PC.
blackhawk said:
Try a known good cable.
Make sure the phone pop up enabling the data connection is enabled. Without permission each time access will be denied... at least on my Samsung.
Access the drive directly in Device Management; hit scan for new devices.
Check Event Viewer for errors logged.
Reload the drivers on the PC.
Click to expand...
Click to collapse
I can do all that. But only after restarting my phone while it's plugged in. It's not a cable issue or a USB port issue. Ive tried multiple cables and ports. And also tried same cable with different phone. The port on my phone is fine. If I plug it in, restart my phone it shows up as it should. Once I disconnect the phone and plug it back in, nothing. It's very odd. I think it may be an update issue from t mobile. But figured I'd check here.
Thank you for your response
Also, the pop up to allow access only shows up when phone is plugged in and I restart it. I unplug it and plug it back in. And it will only show thats charging and there isn't a prompt or selection of what to do with usb (transfer files, images, MTP, tethering etc.
Shadow42 said:
Hello, I have a Samsung A51 through T-Mobile. Recently my phone has only been charging and won't do any data transfer or bring up the menu to select what to do with the connection. After trying many different things I found out it will connect with data transfer only when I restart the phone while it's plugged in. Once I unplug the phone and plug it back in nothing. But if I leave it plugged in and restart it again it shows up.
Any ideas? All help would be greatly appreciated. I've looked around and cannot find anything regarding my issue.
Thank you
Click to expand...
Click to collapse
Try this troubleshooting steps https://www.wikihow.com/Clear-the-Record-of-USB-Plug-in-Equipment and that https://www.partitionwizard.com/disk-recovery/the-last-usb-device-malfunctioned-windows-10.html from time to time my Samsung devices have some kind of issues with Windows 10.
Also you should try with adb commands pairing both and allow the access always when the prompt appears, it could be some kind of permission denied or malfunctioning that either Samsung is not asking correctly to PC or the permission from PC is not coming properly to device, this should happen due to some old logs or a filled directory in the USB hub in Windows that needs some cleaning.
Shadow42 said:
Also, the pop up to allow access only shows up when phone is plugged in and I restart it. I unplug it and plug it back in. And it will only show thats charging and there isn't a prompt or selection of what to do with usb (transfer files, images, MTP, tethering etc.
Click to expand...
Click to collapse
Check Developer options>USB default configuration
Try clearing system cache on the phone.
Try a hard reboot on the phone.
If you unplug the phone from the PC you need to reauthorize it via the phone pop up after you reconnect it... each time.
If you always leave the PC on, reboot it.
blackhawk said:
Check Developer options>USB default configuration
Try clearing system cache on the phone.
Try a hard reboot on the phone.
If you unplug the phone from the PC you need to reauthorize it via the phone pop up after you reconnect it... each time.
If you always leave the PC on, reboot it.
Click to expand...
Click to collapse
Like I've said. There is no prompt unless I restart my phone while plugged in. This isn't my first phone. I understand how it "should" be working. And it only acts as it should when I plug it in and restart the phone. Once I unplug it and plug it back in its as if I'm using a charg only cable.
Thanks for the response
Shadow42 said:
Like I've said. There is no prompt unless I restart my phone while plugged in. This isn't my first phone. I understand how it "should" be working. And it only acts as it should when I plug it in and restart the phone. Once I unplug it and plug it back in its as if I'm using a charg only cable.
Thanks for the response
Click to expand...
Click to collapse
Meh then play with it... you know the drill.
Goggle it and look at other models/OS's that had the same issue as well. A lot of the same issues keep reoccurring so this tactic is helpful with newer models too.
Either it's settings, the load got screwed up or it's hardware maybe the port. Worse case... a mobo failure.
Try it in safe mode.
I probably do a factory reset* especially if it's an old load. If that fixes it but the issue returns latter, it's a setting or 3rd party app causing it.
*if it persists after a factory reset it's possible the firmware version is the problem or the firmware got corrupted during the flash. Reflash firmware.
blackhawk said:
Meh then play with it... you know the drill.
Goggle it and look at other models/OS's that had the same issue as well. A lot of the same issues keep reoccurring so this tactic is helpful with newer models too.
Either it's settings, the load got screwed up or it's hardware maybe the port. Worse case... a mobo failure.
Try it in safe mode.
I probably do a factory reset* especially if it's an old load. If that fixes it but the issue returns latter, it's a setting or 3rd party app causing it.
*if it persists after a factory reset it's possible the firmware version is the problem or the firmware got corrupted during the flash. Reflash firmware.
Click to expand...
Click to collapse
Thank you. I'll start with safe mode and go from there. I appreciate your response.
It's frustrating. Find a usable work around for the time being if you can.
Most times the solution is staring you in the face, step back and rethink it. When did it start? What was done before it started?
Try clearing the data in the Android Setup apk (Android Setup com.google.android.setupwizard Android).
Use a 3rd party app like Package Disabler PD MDM to clear it as doing it in Settings leaves a Null* (presumably) and can't fix it sometimes. I know this particular app (PD MDM) works because I had it happen to me with a USB popup issue a while back.
Clearing Android Setup apk data completely resolved it. If you see Android Setup as a cache app it is the culprit; normally it never runs except during initial setup.
*when data is reported as zero, Nulls are apperantly not reported but still there screwing things up.
So, I'm pretty desperate. The other night my phone had shut down. The next morning I tried to open it, dialed my pin and next the phone asks for my password. Well I couldn't type it in because the keyboard wasn't showing up. I restarted it, reboot it in recovery mode, drained the battery just to see if it helps. Nothing. It just won't show up. Went to show it to the shop where I bought it, they didn't really help me much. My brother tried to connect his keyboard with usb-c cable, but the phone didn't recognize it. He also wondered if I could use some sort of USB to get it write the password automatically. I didn't save my stuff in cloud, so yea, no backups. I'll learn. I'm basically weighing my options before factory reset...Do you guys have any ideas?
NamiBit said:
So, I'm pretty desperate. The other night my phone had shut down. The next morning I tried to open it, dialed my pin and next the phone asks for my password. Well I couldn't type it in because the keyboard wasn't showing up. I restarted it, reboot it in recovery mode, drained the battery just to see if it helps. Nothing. It just won't show up. Went to show it to the shop where I bought it, they didn't really help me much. My brother tried to connect his keyboard with usb-c cable, but the phone didn't recognize it. He also wondered if I could use some sort of USB to get it write the password automatically. I didn't save my stuff in cloud, so yea, no backups. I'll learn. I'm basically weighing my options before factory reset...Do you guys have any ideas?
Click to expand...
Click to collapse
Other than a factory reset, If you can get into recovery adb sideload your latest firmware and restart the phone. if it continues with the issue go back to recovery and factory reset.