The problem: whenever I try to send a video through whatsapp, the progress bar loads to the middle. After that, the app stops working and freezes my phone. After a while of pressing the home button I eventually can leave the app. Re-opening the app leads to a white screen, but waiting 10 seconds or so I get the notification that the app is not responding and I can force it to close. Opening the app again it works again, loading the video from where it stopped and sending it normally.
This happens whenever I try to send a video on whatsapp. Should also mention that the video preview doesn't work well, crashing the app in the same way if I try to play it.
This was happening on a different rom I've had for a while. I recently switched to LineageOS 16 and some other problems I had disappeared, but this one remained.
Some more background
A year or so ago I installed a custom ROM on my oneplus one that I found on xda but can't seem to find anymore. The whole point of the ROM was to get android pie on the oneplus one, iirc. I don't recall having any problems at the start, but eventually I started having notifications that some android process related to media was crashing whenever I received an image on whatsapp (although I still recieved the image without any trouble and could send images normally). This also seemed to happen when some apps tried to downlaod images, which made me think the problem was related to the notification having the image's thumbnail. I also started having the problem with sending videos. A couple weeks ago I started getting random soft reboots, so I decided to check if there were any more recent ROMs.
So, two days ago I installed LineageOS 16 and so far I haven't had any other problem other than the whatsapp video sending thing. I haven't been able to find anyone else having this problem, but the fact that it persisted through a wipe and new ROM install means it probably isn't OS related.
Does anyone have any ideas about what could be causing this?
Thanks in advance for the help!
bump...
Related
hello all,
It has been 2 weeks since I have update my OS to version 5(Lollipop) and in the last days i have experienced problem with apps that are installed in my phone. Once i open an app after 30s it will go away in background without any action from me. Yesterday i got an update for chrome and it made it worse, now i do have problem with keyboard it doesn't show in some cases were i do have to insert password.
Is there any solution to such problems?
best regards,
drini_83 said:
hello all,
It has been 2 weeks since I have update my OS to version 5(Lollipop) and in the last days i have experienced problem with apps that are installed in my phone. Once i open an app after 30s it will go away in background without any action from me. Yesterday i got an update for chrome and it made it worse, now i do have problem with keyboard it doesn't show in some cases were i do have to insert password.
Is there any solution to such problems?
best regards,
Click to expand...
Click to collapse
Since updating to Lollipop I've also experienced a number of issues, including laggy home screen (it's blank for a second or two before the icons start loading, whereas before it was immediate) and huge number of Chrome crashes. Anyone know if there's anything we can do, or should we expect an update from Google?
daemonios said:
Since updating to Lollipop I've also experienced a number of issues, including laggy home screen (it's blank for a second or two before the icons start loading, whereas before it was immediate) and huge number of Chrome crashes. Anyone know if there's anything we can do, or should we expect an update from Google?
Click to expand...
Click to collapse
Hi,
as i was not able to get any info regarding how to solve the issue, i did Factory Reset.
at the moment problem seems to be solved, i have left not installed now only 3-4 apps which I had before when the problem started.
2 hours after the operation finish i got nearly 10 google apps aupdate, chrome was one of them. it doesn't crash any more, keaybord shows up and works.
Also menu button works perfectly, when i press it all the apps show immediately, its doesn't take like 10-15sec for the apps to show up.
I do recomand to perform factory reset.
regards,
Hi
I updated my Nexus 5 to Lollipop via the autoupdater and while I initially disliked the look and how really counterintuitive everything suddenly was, it has now become practically unusable.
For starters, apps crash all the time. Simply using Chrome or UC browser results in a crash back to "desktop" every few seconds and when the browser is reopened it is back to the main page having lost any tabs etc.
This also happens with other apps such as the music player which closes and when reopened my audiobook is reset back a random amount.
When this crash happens, I find myself on the main page of the phone but it is totally blank for a few seconds until it jerks right, then left and some app icons appear and then freezes a few more and the rest appear, as if it has reset.
I have today discovered this 'crash' happens even when the phone is locked now as my wife tried to call me and got VMail so sent a few texts which I didn't get til I unlocked my phone and experienced the same blank screen and slow reappearance of apps and finally a missed call and 3 texts.
All in all my phone is pretty useless now. Any apps I run inevitably crash and unless my phone is unlocked I cannot receive calls or emails/texts.
Any ideas or plans for this shambles to be fixed?
Thanks
Easy to fix - wipe it and flash a factory image...
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.
So, banking on the kindness of some like-minded strangers.
I'm having issues with a Pixel freezing.
OS: Whatever the latest version of 8.1 is in the UK as of 28/03/18 (can't be sure due to issue but I update ASAP)
Not Rooted
Running a custom launcher (Action Launcher)
When I boot the device, Android runs normally for about 30 secs, and then freezes. It still appears to be running, a couple of notifications show and will display the power menu, but does not respond to touch input. I had the 'show touch' feature in developing settings enabled, and the screen is still receiving touch ok so not a hardware problem as far as screen is concerned. I have booted into safe mode, and same result. Recovery mode operates as normal, but doesn't appear to offer anything of use. Also, as it freezes, a FC notification appears, but will be for different apps. I don't know for it's linked, but only after it froze I got a notification saying storage was full, I thought I had at least 1GB but can't be sure. Also, it happened first as I was attempting to share a photo from GPhotos to a contact in Allo. The other day I tried to take a video twice, and both times the system crashed when I pressed stop at the end of the video. Both times the system worked fine when I restarted.
If anyone can shed some light, or has managed to sort same issue, or can direct to a good thread (couldn't find one that helped) I would be immensely grateful, and will send kudos and good vibes.
James
Hi All,
I've had the phone about 8 months, UK model.
About 2 months ago, when scrolling in Wikipedia pages on Chrome browser, the display would alternate between normal and blue light (eye comfort). It still does occasionally.
From a few weeks ago, the keyboard sometimes take about 10s to appear.
A few days ago when on voice call from the phone other person can't hear me but I can them while voice call on Whatsapp is fine both ways. Restarting phone seems to solved it for now.
Then yesterday while trying to access settings from either the home screen or app drawer, it fails but you can see its attempting to as you see the settings screen momentarily then a message comes up saying settings failed to start several times and whether to restore by clearing history. Doing that doesn't work. The only way that I can is to touch and hold the settings icon till the search option comes up and then type the particular setting I want.
Before I do anything to fix this, are these symptoms an indication the phone is on the way to a complete breakdown? Would it be a software problem and I suppose the 1st step to fix is factory reset.
Has anyone experience this on their phone?
Reset the phone to factory settings
weqr said:
Hi All,
I've had the phone about 8 months, UK model.
About 2 months ago, when scrolling in Wikipedia pages on Chrome browser, the display would alternate between normal and blue light (eye comfort). It still does occasionally.
From a few weeks ago, the keyboard sometimes take about 10s to appear.
A few days ago when on voice call from the phone other person can't hear me but I can them while voice call on Whatsapp is fine both ways. Restarting phone seems to solved it for now.
Then yesterday while trying to access settings from either the home screen or app drawer, it fails but you can see its attempting to as you see the settings screen momentarily then a message comes up saying settings failed to start several times and whether to restore by clearing history. Doing that doesn't work. The only way that I can is to touch and hold the settings icon till the search option comes up and then type the particular setting I want.
Before I do anything to fix this, are these symptoms an indication the phone is on the way to a complete breakdown? Would it be a software problem and I suppose the 1st step to fix is factory reset.
Has anyone experience this on their phone?
Click to expand...
Click to collapse
Unfortunately it's the Oppo software that causes these issues... We hope we can unlock the bootloader soon and flash custom roms to remedy these problems since Oppo are just incompetent.
Chrome colour shift is fixed by typing into your chrome address bar and type: "chrome://flags" then search "Dynamic Color Gamut" and set it to disabled (or it was enabled, I forget since I didn't have the issue myself)
Oppo uses the wrong microphone on third party apps like whatsapp, signal, instagram etc. and we have to wait for an update to fix that. (Issue has been posted here before)
The rest of the issues you described sound like some software instability caused by the Android 11 update. You should save your data and do a factory reset.
If the issues persist after the reset and you didn't install any dodgy apps or modified the software using adb then consider sending the phone in for repair.
OK thanks for replies. So factory reset then...