Hi friends,
I am having a very weird situation here and I need your help.
My phone was working perfectly after the last time I have upgraded the rom which happened a couple days ago. Then yesterday I have discovered that my phone is turning on and off on its own. It turns on, then after a few seconds it turns off and then turns on again.
When I hard reset, it gets stuck at the smart mobility screen.
I can enter the bootloader screen by pressing the camera key and inserting the usb cable. The tri-color screen shows usb at the bottom left corner. When I run mtty, it says the usb port cannot open.
I know that it has sufficient power in the batteries (tried with two different batteries I have). However, when I plug it to a wall charger the charging light doesn't turn on.
So basically I have a tornado which cannot boot, mtty seems not able to recognize it. Is there any way to push an SPL, radio rom or OS rom to the phone? Is it possible to flash a tornado with an SDcard?
I really need some help here as I am out of ideas. thanks in advance.
Did you try hard resetting it? (While off holding both softkeys and then pushing the power button)? If so, flashing from card is possible...you just have to install the original ROM though. Google this: Tor_TMOUS_10140_191916_10900_SHIP.exe
Extract it then copy the nbf file to your memory card.
You may have to rename it and change the headers though...that I don't know
Here might help you by the way
http://forum.xda-developers.com/showthread.php?t=409286&highlight=original+rom
Good luck!
Your problem is more likely seems the power key is stuck.
thacen said:
Your problem is more likely seems the power key is stuck.
Click to expand...
Click to collapse
I am almost sure that this is not the case because I can use the power button for shutting the device off and restarting it, etc.
My only hope is to be able to flash from the SDCard now, as unforsakenrule mentioned. The problem is I need a step by step guide to do that.
burkay said:
When I run mtty, it says the usb port cannot open.
Click to expand...
Click to collapse
Did you disable the USB connection from ActiveSync properties?
I had had a similar problem which was solved after reinstalling the ROM.
NiTroGenious said:
Did you disable the USB connection from ActiveSync properties?
I had had a similar problem which was solved after reinstalling the ROM.
Click to expand...
Click to collapse
sure I did. The problem is no matter what the device is not recognized by the pc. mtty, activesync, tera term, etc. all fail whether usb connection is enabled or not. Weirdly, in the bootloader menu it says USB in the bottom left.
It really sucks, because I have the bootloader there but I cannot load anything to the device to recover it.
While it is in bootloader screen activesync couldn't connect or it could not detect your device. If you want to connect by teratermpro you need to disable USB connection from active sync otherwise teraterm could not connect your device.
I think your PC will not show you any connection symbol while connecting in bootloader but you may hear some sound while connecting or disconnecting.
One thing you can try is just try reflashing a stable rom by just running RomUpdateUtility. If it cannot find your device then check on your PC's Hardware device manager, if there is any unworking driver. if such driver is there just uninstall it and try connecting again.
May be it can solve your problem.
thanks for the advise, but I pretty much tried everything... everything except an SDCard flash. And that, I don't know how to do. I have been an HTC user for the last few years. This iMate SP5, which I owned a year ago, belongs to my sister now. I now have a Hermes, waiting for the prices to come down before ordering my touch pro. I flashed tens of roms in both devices, connected using mtty, teraterm etc. many times. This is the first time I am totally left clueless and I believe this is what we call a brick, indeed
My phone only shows the the elephone 2 e sign when I turn it on. I have tried pressing the on and volume key when I turn it on but nothing happened. I have followed some instructions on the elephone manufacturer site about installing drivers to my computer and then trying to reinstall the firmware. Unfortunately my computers (I have tried on three different ones) does not identify that a device is connected to the computer. Therefore I can't proceed to install the driver as according to my computer it is not installed. I have tried 2 different leads as well. I would be grateful for some help as I have no idea where to go from here.
Facing a similar issue, and since there's still no reply to this thread, I would like to add up a few findings I have on this matter to maybe help others and get helped.
My P3000S is also reaching the Elephone logo and displays it for a minute and then restarts, repeating the process (aka boot-loop).
The same happens whether it is connected or not connected to the charger/computer through a USB cable. (I've tried new cables but that's not the case).
When disconnected I can stop the boot-loop only by holding down the on/off button for a few seconds (or removing the battery of course).
When connected to the the charger or computer through the USB cable I have no way to stop the boot-loop (holding down on/off just restarts it).
Now with the battery removed..:
If I connect it to the charger/computer, though the charging red light turns on normally, I can't turn on the phone using the on/off button.
However, when connected through USB to a windows computer, I can see in the device manager that, right when I connect the phone it shows up as "Mediatek Preloader USB VCOM Port" under COM ports group, for 1 second and then disappears as if it was disconnected. There's no repetition here I have to manually hold down the on/off button or disconnect and reconnect the phone from the cable to cause this to happen again.
So, I am unable to flash anything nor turn the phone on because I practically only have 1 second of its presence in my devices list.
Also, I have tried all possible combinations with the volume up/down keys and the on/off button in order to enter recovery mode, with no success..
In case anyone has faced something similar or has any ideas on a possible fix on this phone please feel free to reply.
At last a reply to my initial message. Unfortunately it was someone with the same problem as me. I took out a paypal case against the person I bought the phone from and eventually they repaired it. Unfortunately they never told me how. To make matters worse it broke again within 2 months. The phone is now sat in a draw doing nothing. I have given up on it and will never buy another Elephone phone again.
Hello all. I have a problem that is not unique, but I cannot for the life of me seem to fix it.
My S6 will not stay connected to my PC so I can transfer files, use Kies, SmartSwitch, or anything. Sometimes I hear the Windows notification that it's plugged in, but even when I do, it goes back and forth between being recognized and not. Most of the time it doesn't even show up in Device Manager.
I'm currently running Windows 10, but it did the same thing on Windows 8.1.
I have downloaded the Samsung USB drivers as well as allowed Kies and SmartSwitch to install them.
Thinking my Windows 10 being upgraded from 8.1 without a full wipe carried over whatever problem was in 8.1, I did a full wipe of my PC and reloaded Windows 10 clean. That also didn't help. Note: when I first installed Windows 10 clean, my PC didn't recognize my phone at all. It just acted like a charger. After I installed the Samsung USB drivers, it started making the 'connecting' and 'disconnecting' sounds. Also, the most I got Windows to recognize my phone was for about 5 seconds, and that was right after turning off USB debugging. But with it on or off, it still won't stay connected.
And yes, I've made sure (when the phone has connected for a second or two) that it was on MTP. But... I've tried the camera mode as well.
This makes it not only impossible to move files easily between my phone and PC, but also to use Odin.
I've read many posts where people have this problem, but everyone just tells them to go download the Samsung USB driver, and after having done so three different ways, I can say it doesn't work for me.
Anyone who could solve this for me... well... I'd be willing to donate a bit of money to the cause of your choosing, including yourself.
No one else has experienced this or is willing to shed some light on this?
When I had that issue with my nexus 7 I switched out the USB cable for a different one. Seems to have improved.
wvcadle said:
Hello all. I have a problem that is not unique, but I cannot for the life of me seem to fix it.
My S6 will not stay connected to my PC so I can transfer files, use Kies, SmartSwitch, or anything. Sometimes I hear the Windows notification that it's plugged in, but even when I do, it goes back and forth between being recognized and not. Most of the time it doesn't even show up in Device Manager.
I'm currently running Windows 10, but it did the same thing on Windows 8.1.
I have downloaded the Samsung USB drivers as well as allowed Kies and SmartSwitch to install them.
Thinking my Windows 10 being upgraded from 8.1 without a full wipe carried over whatever problem was in 8.1, I did a full wipe of my PC and reloaded Windows 10 clean. That also didn't help. Note: when I first installed Windows 10 clean, my PC didn't recognize my phone at all. It just acted like a charger. After I installed the Samsung USB drivers, it started making the 'connecting' and 'disconnecting' sounds. Also, the most I got Windows to recognize my phone was for about 5 seconds, and that was right after turning off USB debugging. But with it on or off, it still won't stay connected.
And yes, I've made sure (when the phone has connected for a second or two) that it was on MTP. But... I've tried the camera mode as well.
This makes it not only impossible to move files easily between my phone and PC, but also to use Odin.
I've read many posts where people have this problem, but everyone just tells them to go download the Samsung USB driver, and after having done so three different ways, I can say it doesn't work for me.
Anyone who could solve this for me... well... I'd be willing to donate a bit of money to the cause of your choosing, including yourself.
Click to expand...
Click to collapse
Try downgrading to windows 7. Before you connect your phone to the computer install necessary drivers, samsung driver and kies. Use USB 3.0.
SBColasito said:
Try downgrading to windows 7. Before you connect your phone to the computer install necessary drivers, samsung driver and kies. Use USB 3.0.
Click to expand...
Click to collapse
Yeah, I'm definitely not going to downgrade to Win7. That would be 2 Windows versions ago for me. I've installed every driver available, from Samsung's (with and without Kies) to Google's universal Android USB drivers, and none have worked. I've also tried USB 3.0 and 2.0 ports (I have both on my laptop).
wvcadle said:
Yeah, I'm definitely not going to downgrade to Win7. That would be 2 Windows versions ago for me. I've installed every driver available, from Samsung's (with and without Kies) to Google's universal Android USB drivers, and none have worked. I've also tried USB 3.0 and 2.0 ports (I have both on my laptop).
Click to expand...
Click to collapse
Install kies. My computer didnt recognize my phone until I installed kies including every feature on kies.
SBColasito said:
Install kies. My computer didnt recognize my phone until I installed kies including every feature on kies.
Click to expand...
Click to collapse
Are you reading my posts? I stated in both that I've installed Kies and still couldn't get it to stay connected.
wvcadle said:
Hello all. I have a problem that is not unique, but I cannot for the life of me seem to fix it.
My S6 will not stay connected to my PC so I can transfer files, use Kies, SmartSwitch, or anything. Sometimes I hear the Windows notification that it's plugged in, but even when I do, it goes back and forth between being recognized and not. Most of the time it doesn't even show up in Device Manager.
I'm currently running Windows 10, but it did the same thing on Windows 8.1.
I have downloaded the Samsung USB drivers as well as allowed Kies and SmartSwitch to install them.
Thinking my Windows 10 being upgraded from 8.1 without a full wipe carried over whatever problem was in 8.1, I did a full wipe of my PC and reloaded Windows 10 clean. That also didn't help. Note: when I first installed Windows 10 clean, my PC didn't recognize my phone at all. It just acted like a charger. After I installed the Samsung USB drivers, it started making the 'connecting' and 'disconnecting' sounds. Also, the most I got Windows to recognize my phone was for about 5 seconds, and that was right after turning off USB debugging. But with it on or off, it still won't stay connected.
And yes, I've made sure (when the phone has connected for a second or two) that it was on MTP. But... I've tried the camera mode as well.
This makes it not only impossible to move files easily between my phone and PC, but also to use Odin.
I've read many posts where people have this problem, but everyone just tells them to go download the Samsung USB driver, and after having done so three different ways, I can say it doesn't work for me.
Anyone who could solve this for me... well... I'd be willing to donate a bit of money to the cause of your choosing, including yourself.
Click to expand...
Click to collapse
Hey, did you try connecting other usb devices to your pc to see if they connect? furthermore, you should also try to connect your phone to another pc to check if there is a USB port problem with your PC/Phone
For me the standard USB cable gives this problem, with another cable it works perfectly. So try another cable
Sent from my SM-G920F using XDA Free mobile app
Hi, everybody.
May you help me, please? My S6 SM-G920F, also is not recognised by windows 7. Smart Switch say S6 dont connect in emergency mode. I supose they means "emergency calls only", is that? I had bought the phone locked to O2 but I live in Portugal and I have no valid O2 SIM card. I bought an unlock SRS by TomMobile because I dont knew that needs a USB cable connection. What can I do, please?
Thanks in advance. AS
SBColasito said:
Install kies. My computer didnt recognize my phone until I installed kies including every feature on kies.
Click to expand...
Click to collapse
wvcadle said:
Hello all. I have a problem that is not unique, but I cannot for the life of me seem to fix it.
My S6 will not stay connected to my PC so I can transfer files, use Kies, SmartSwitch, or anything. Sometimes I hear the Windows notification that it's plugged in, but even when I do, it goes back and forth between being recognized and not. Most of the time it doesn't even show up in Device Manager.
I'm currently running Windows 10, but it did the same thing on Windows 8.1.
I have downloaded the Samsung USB drivers as well as allowed Kies and SmartSwitch to install them.
Thinking my Windows 10 being upgraded from 8.1 without a full wipe carried over whatever problem was in 8.1, I did a full wipe of my PC and reloaded Windows 10 clean. That also didn't help. Note: when I first installed Windows 10 clean, my PC didn't recognize my phone at all. It just acted like a charger. After I installed the Samsung USB drivers, it started making the 'connecting' and 'disconnecting' sounds. Also, the most I got Windows to recognize my phone was for about 5 seconds, and that was right after turning off USB debugging. But with it on or off, it still won't stay connected.
And yes, I've made sure (when the phone has connected for a second or two) that it was on MTP. But... I've tried the camera mode as well.
This makes it not only impossible to move files easily between my phone and PC, but also to use Odin.
I've read many posts where people have this problem, but everyone just tells them to go download the Samsung USB driver, and after having done so three different ways, I can say it doesn't work for me.
Anyone who could solve this for me... well... I'd be willing to donate a bit of money to the cause of your choosing, including yourself.
Click to expand...
Click to collapse
hi dear .you still facing this problem or you been able to resolve this issue... i am facing exactly same problem on s6 edge..... try many thinks but no success...
very slow charging
not connected to computer
not connect with odin in download mode
not connecting on ADB mode
reactivation lock also not removed from phone...
not accepting any code from dial pad
.....................
plz help me if someone have soloution of this.......
iphone and Samsung S6 same issues
Hello wvcadle,
I have the same issue and it is quite frustrating. Did you find a solution? As some additional info for you. My i-phone was doing the same thing on my computer. I thought it was the phone and I upgraded to a Samsung S6. It does the same thing as the I-phone, what you described and it works fine with other PCs. SO must be computer related. My bet is windows and my IT recommend a full wipe and reinstall of windows. We run Windows 7 Professional.
wvcadle said:
Hello all. I have a problem that is not unique, but I cannot for the life of me seem to fix it.
My S6 will not stay connected to my PC so I can transfer files, use Kies, SmartSwitch, or anything. Sometimes I hear the Windows notification that it's plugged in, but even when I do, it goes back and forth between being recognized and not. Most of the time it doesn't even show up in Device Manager.
I'm currently running Windows 10, but it did the same thing on Windows 8.1.
I have downloaded the Samsung USB drivers as well as allowed Kies and SmartSwitch to install them.
Thinking my Windows 10 being upgraded from 8.1 without a full wipe carried over whatever problem was in 8.1, I did a full wipe of my PC and reloaded Windows 10 clean. That also didn't help. Note: when I first installed Windows 10 clean, my PC didn't recognize my phone at all. It just acted like a charger. After I installed the Samsung USB drivers, it started making the 'connecting' and 'disconnecting' sounds. Also, the most I got Windows to recognize my phone was for about 5 seconds, and that was right after turning off USB debugging. But with it on or off, it still won't stay connected.
And yes, I've made sure (when the phone has connected for a second or two) that it was on MTP. But... I've tried the camera mode as well.
This makes it not only impossible to move files easily between my phone and PC, but also to use Odin.
I've read many posts where people have this problem, but everyone just tells them to go download the Samsung USB driver, and after having done so three different ways, I can say it doesn't work for me.
Anyone who could solve this for me... well... I'd be willing to donate a bit of money to the cause of your choosing, including yourself.
Click to expand...
Click to collapse
Most of the basics have been covered. Did you ever try different cables? Or on another computer? Do you have any issue charging the device by cable?
---------- Post added at 07:54 PM ---------- Previous post was at 07:42 PM ----------
fadi81 said:
hi dear .you still facing this problem or you been able to resolve this issue... i am facing exactly same problem on s6 edge..... try many thinks but no success...
very slow charging
not connected to computer
not connect with odin in download mode
not connecting on ADB mode
reactivation lock also not removed from phone...
not accepting any code from dial pad
.....................
plz help me if someone have soloution of this.......
Click to expand...
Click to collapse
Most USB ports only put out about .4 - .5 amps. They will generally charge more slowly
ULTERIOR-kurt said:
Hello wvcadle,
I have the same issue and it is quite frustrating. Did you find a solution? As some additional info for you. My i-phone was doing the same thing on my computer. I thought it was the phone and I upgraded to a Samsung S6. It does the same thing as the I-phone, what you described and it works fine with other PCs. SO must be computer related. My bet is windows and my IT recommend a full wipe and reinstall of windows. We run Windows 7 Professional.
Click to expand...
Click to collapse
there is no solution currently available i sold my cellphone as is. or you can send your phone to samsung service center if its under warrenty because only they can repair or replace phone for you
---------- Post added at 03:20 PM ---------- Previous post was at 03:17 PM ----------
Theodric58 said:
Most of the basics have been covered. Did you ever try different cables? Or on another computer? Do you have any issue charging the device by cable?
---------- Post added at 07:54 PM ---------- Previous post was at 07:42 PM ----------
Most USB ports only put out about .4 - .5 amps. They will generally charge more slowly
Click to expand...
Click to collapse
its not usb port or cable problem... this problem starts when someone trying to root ... & damage efs partition..
Its just Cable problem my friend.
Find and buy a reliable usb cable. You stated all options and fixes but you never been able to speak of your cable
For those whose saying that root and damaged efs will affect your phone connection to your pc, he's wrong . Rooting and corrupted efs partition doesnt have to do with windows driver etc.
Just think out of the box.
If it did not work with your pc. Then switch to other pc with smart switch & samsung usb driver installed.
I prefer installing samsung usb driver and then smart switch.
If it didnt work, try using different cables.
If it didnt work again, use other samsung phone and see if it connects.
And so on ...
Having exactly the same issue...
Started just today (yesterday and previously no problems experienced, phone would just connect & be visible and available for data tfr, no problems). Today, no go. To be clear, it's Galaxy S6 128 gb running Lollipop, which no longer connects for data tfr via USB to laptop running win7 ultimate. It only connects and charges. I have checked for updates for both windows and Android. There are none outstanding. I have downloaded & reinstalled samsung USB drivers on laptop. No change. I have tried 4 different USB cables, 2 new, and the cable supplied with phone. No go. I have tried these cables in all USB ports on laptop. I have tested other devices in all USB ports and connectivity to laptop with other devices is fine. I have tried connecting phone to another PC, same issue (only charging). I have done the developer thing and switched USB debugging on, no change, and off again, rebooted both devices multiple times, all with no change. Yesterday all was good, today - nada. Anyone got any other suggestions?? Wit's end, reached.
It's been said many times already, but I had this problem and it was the original white cord that came with the phone. It would not stay connected to my laptop nor would it stay connected to the charger. It sat there blinking and making the charge cord inserted sound when plugged into the charger/computer. I changed cables and it went away.
I remember picking the phone up one night in bed and forgot the charging cord was attached. I reached the end of the line and it yanked out of my hand and fell to the ground. This is the only thing I can think of that damaged the cord. I was lucky it didn't damage the charge port on the phone. So you could have a screwed up charge port on the phone if you've tried new cords with no avail. I wouldn't encourage it but sometimes the charging fin can be bent back into place to make a better connection....had to do this on a dell tablet.
Also, if you're using lock screen or fingerprint, I believe you have to unlock the phone after connecting to PC to access and transfer stuffs - just a thought.
talroot said:
...So you could have a screwed up charge port on the phone if you've tried new cords with no avail. I wouldn't encourage it but sometimes the charging fin can be bent back into place to make a better connection....had to do this on a dell tablet.
Also, if you're using lock screen or fingerprint, I believe you have to unlock the phone after connecting to PC to access and transfer stuffs - just a thought.
Click to expand...
Click to collapse
Thanks for the input - it's not a lock screen issue - I've tried connecting with screen locked (then unlocking when connected) - and connecting with screen unlocked, and I don't use the fingerprint security option. No changes observed. I have had concerns about the charging fin, but I am always careful connecting and careful with the phone generally - it looks OK and I'm rather loath to start bending it about in case I just f**k it up entirely. At least it still charges OK. Looks like I might have to bite the bullet, wipe it and take it to a Samsung repair centre. At least it's still under first year warranty. Thanks for your time talroot.
Original white cable did not work from day 1. Fast Charging is working fine but USB connection and tethering is a hell. You need a new cable and a good quality, not some cheep stuff.
Samsung really disappointed me because I owned many of their devices and most of them had some small issues, but after this in s6 edge and overheating issue (especially when using Gear VR) I will not by from Samsung anymore.
just for the record....
...my phone started connecting to laptop again. After about 3 weeks of non-connectivity, I connected again to charge and *ding* it was an external USB device once more. Same cable as before. Doesn't make any sense, but there it is. Thank you everyone for your input.
Hi guys,
a friend of mine gave my his GT-N8000 with this issues:
if connected to PC, it isn't recognized, it doesn't seem to charge, even if connected to the AC wall. Of course, nothing happens if I try to turn it on by pressing POWER button.
Is there anything I can try to do to unbrick it?
Thanks in advance for the reply!
UPDATE: I opened the back, plugged the usb cable from the GT N8000 to the pc (with Windows 10) and pressed on the pcb: the pc recognized it as cdc abstract control model (acm) first, then installed Samsung Mobile USB modem and another driver for Samsung Mobile MTP device.
if connected to PC, it isn't recognized, it
>> No Samsung USB drivers installed .
it doesn't seem to charge,
> Dead battery replace or try leaving on charge 24 hours .
JJEgan said:
if connected to PC, it isn't recognized, it
>> No Samsung USB drivers installed .
it doesn't seem to charge,
> Dead battery replace or try leaving on charge 24 hours .
Click to expand...
Click to collapse
Unfortunately it's not a driver problem: I have all drivers installed and another Note 10.1 I have is been recognized fine.
I don't think it's a battery problem. I recharged it for more than 24 hours, but without results.
I have a usb hub that has leds on it. When something is connected to the hub, the led lights up. Well, when I connect this GT-N8000 no lights come up at first. To make it being recognized from the pc, I have to play with volumes buttons and power button. Then I can make it recognized, but still nothing happens on screen.
DS-1 said:
Unfortunately it's not a driver problem: I have all drivers installed and another Note 10.1 I have is been recognized fine.
I don't think it's a battery problem. I recharged it for more than 24 hours, but without results.
I have a usb hub that has leds on it. When something is connected to the hub, the led lights up. Well, when I connect this GT-N8000 no lights come up at first. To make it being recognized from the pc, I have to play with volumes buttons and power button. Then I can make it recognized, but still nothing happens on screen.
Click to expand...
Click to collapse
I have the same problem since yesterday. Did you finally found a solution to your problem ?
TIA
Don't use a hub.Use the Samsung cable .
Sent from my SM-N930F using XDA-Developers mobile app
JJEgan said:
Don't use a hub.Use the Samsung cable .
Sent from my SM-N930F using XDA-Developers mobile app
Click to expand...
Click to collapse
I used the hub just because it has a light on every usb port and it makes me understand if the tablet is recognized or not by the system. By the way, I tried to connect it straight to the mainboard usb and I still got the same problem.