GPS not working during a phone call - OnePlus 6 Questions & Answers

Hi
I have a Oneplus 6 8G/128G, upgraded to 9.0.4 through the standard OTA channel. Since I changed my telephone operator, from Vodafone to Wind3, I'm experiencing loss of GPS signal during phone call. If I change my SIM and plug a TIM or VODAFONE one, and I still stay in the same cell area, the GPS signal is correct.
The only way to have GPS working during call, is to force the phone in 2G mode only. If I set 2G/3G or 2G/3G/4G the problem occurs.
So it seems that there is a interoperability problem between GPS and the GSM cell, but this is a bug of the phone: it I put my WIND3 SIM in a different brand phone, it works.
Is someone experiencing the same problem?
Thanks
Stefano

Yup, same problem here. I fear it's hardware. I've had the problem for all the latest beta versions of Oxygen OS

I experienced that it happens in some area and not in other area.. Here where I live it works well, while where I was last week not at all. It seems something related with LTE which tricks the firmware of the phone in some way. If they do not solve, I think I will change my phone...

My gps works ok if you are on 4g or 2g network, even in airplane mode. But if the network drops to 3g network the gps gets unstable, I realized this by taking a road trip.
I suggest you take this test

Yes, I can confirm that it works in airplane mode and in 2G 3G 4G mode when I'm in my home location. In some other places it does not work.
And so?

Same problem here, also with new 9.0.4 or the old version of os . I hope for fix. (forse conviene segnalarla sul forum ufficiale)

Problem has been solved: Oneplus sold and Galaxy Note 8 bought. So here is the end of my experience with this Oneplus which, in the end, cannot be used for professional purposes but only for playing...

Same problem with 6T McLaren
I have the same problem, during phone call gps signal is going away, if I put in airplane mode GPS is working wll, so it's not necessary tho have Mobil network or wifi. phone is updated to the latest version of Android 9 beta. Contacting the italian support team the say that it's correct to work in this way, because during phone call connection drop to h and gps nedd 3G or 4G for working, it's a crazy answer because in offline mode gps works correctly.

gmgunderground said:
I have the same problem, during phone call gps signal is going away, if I put in airplane mode GPS is working wll, so it's not necessary tho have Mobil network or wifi. phone is updated to the latest version of Android 9 beta. Contacting the italian support team the say that it's correct to work in this way, because during phone call connection drop to h and gps nedd 3G or 4G for working, it's a crazy answer because in offline mode gps works correctly.
Click to expand...
Click to collapse
I agree with you, this is a crazy and unacceptable answer. Unfortunately italian support teams are really bad in their job and with no technical skills (I have experienced the same with Samsung and Huawei service centers).
Anyway I think that there is a possible solution (at least with providers other than Wind-TRE): by enabling VoLTE in the service menu (https://forum.xda-developers.com/oneplus-6/how-to/guide-enable-volte-forcefully-activated-t3797538) some people reported that magically the GPS works correctly during phone call.
I was not able to let it work with my provider, Wind-TRE, because they have not VoLTE activated, but maybe if you have a different provider it worths a trial. I remember that when I had Vodafone as provider, the GPS always worked well and it started to fail once moved to Wind-TRE.
Let me know if it works!

After more tests I discovered that GPS signal is coming again after 4 minutes of call and continue to work, so this is a bug, no 4G or internet connection problem. Another problem is to contact OnePlus skilled support interface no one that admit that there is a problem, this is crazy!
Inviato dal mio ONEPLUS A6013 utilizzando Tapatalk

Related

network sundenly going off many tiles a day

Hi,
Many times a day network goes off for no reason.
I have to turn it OFF/ON or choose select network.
It is not a network problem because I have another phone on the same operator that do not have this problem.
Thanks in advance.
Saadi
I'm so haaappy to hear this from somebody else on this planet !!! (Thought I got mad)
Exactly the same problem, but only when in ROAMING.
The network goes off several times the day and the only option is to turn off and on the phone.
Another problem connected with Roaming mode is that when dialing a number, there is one dialing tone + second dialing tone (immediately after the first one, but its faster than a normal repeating one), which is extremely loud so that I get ear pains.
What to do guys?
I was talking to the PalmOne support using my support-ticket you can get with registration but he didn't hear about that and couldn't help me.
...that's so much pitty as I love the device
Try changing the 3g band to gsm under settings/phone/service/band selection that might help
Hi,
I tried to limite to UMTS but it did not work, passed it to automatique still did not work. Will try GSM.
I have noticed that I am having this problem only at work and home where I have a wifi router near by.
Could the wifi affect reception?
smmonla said:
Hi,
I have noticed that I am having this problem only at work and home where I have a wifi router near by.
Could the wifi affect reception?
Click to expand...
Click to collapse
Shouldn't be possible as Wi-Fi is completely different radio band and there is technically no Wi-Fi corresponding element inside the Treo. But as I think this might be a bug (firmware?) why does so few people have this problem...
It is weared, I only have this problem at work and at home.
So they must be something that affect reception.
The only thing i can notice is the presence of wifi routers.
smmonla - have you got any news about this problem?
I tried to hard-reset, to change all the bands etc. but nothing helps.
There are no problems with my new Excalibur which is also very sexy, but still I want the Treo
Hi,
Still having the same problem.
As I have read, we are not the only ones having this problem.
I also like my treo a lot.
Hope palm has a fix for this problem soon.
have a look at here. It isn't a very hot news and doesn't really help me, but still:
http://www.modaco.com/index.php?showtopic=250101&st=
I have noticed that when I limit the band to GSM, I do not have the problem anymore.
Could it be an OS problem?
And now we are on the subject of 2G versus 3G, there is at least one advantage with the S620 not being a 3G mobile. You are free from the potential problem that some 3G Smartphones become “confused” regarding the continuous switch between 2G and 3G radio masts. A 3G Smartphone sometimes loses the connection to the network completely, even though it looks like you are “on”. Numerous Qtek 9000/HTC MTeoR/HTC TyTN owners have experienced this problem because some mobile operators have not optimised their networks for these types of models. These problems should be on the decline, partly because of software updates from HTC and partly because of mobile operators beginning to solve their network problems.
source: http://mygadgetworld.wordpress.com/2007/01/03/htc-s620/
good to know....

Unable to get 3G on my Touch Cruise

I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Most probably is ur phone broken. U will have to send it to the service. Maaaaany users had/have/will have problems with calls, connections, signal strenght,bluetooth, camera, broken wheel etc. I had... Touch cruise is crapy.
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
benjimen said:
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
Click to expand...
Click to collapse
Actually, I did this today. Same thing happen. I would get a 3G signal but when I tried to make a call, I get no signal. But when I disable the 3G, edge works fine with voice and data.
Hi, I sufered the same problem until yesterday. I had the same problems. Yesterday I switched off the HSDPA switch in the software, after a soft reset the TC came back online. Probably worth trying?
Gr. WAS
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
WAS said:
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
Click to expand...
Click to collapse
I've tried both Murata radio roms. Both gives very good 3G signal but when I try to make a call or use data, I get no connection. I've tried the original radio ROM and some of the Kaiser ported radio Roms. They all give me no connection with 3G. In every case, when I disable the 3G, I can make calls and get data although it is only through edge and GPRS. I looked at my box for the TC and it is revision A. Do I need to send my TC for repair? I even went as far as calling my cell phone provider(Rogers) and they couldn't help me. The phone is functional but without 3G I am not getting very fast data speeds.
The problem started with my TC started after upgrading to Udk R6 and R7, after upgrading to R8 and a new radio version
http://forum.xda-developers.com/showthread.php?t=351964
Will give you an updated radio version what will have a good match with the Udk diamond R8 Rom.
Succes, WAS
just a question, I'm on ATT, and the sim card I use on my polaris came off the iPhone3G, and I get the H (the high speed thing) sign on the phone during data sessions. on some areas I'm only able to get E and sometimes even the G sign came on and off. so I guess, maybe wherever you are, the 3G signal isn't strong enough, so you can only get edge.
and as of the other person noted, polaris is kind of at the edge of getting broken, fast. I only uses mine exclusively for web browsing for a week when the phone goes crazy. sent it to repair and everything seems to be in "sane" mode now let's hope that my phone didn't try to go insane again
rycckor said:
I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Click to expand...
Click to collapse
I am having the same problem, 2 weks ago I traveled to other country without 3g network (only edge) and i had used a diferents simcards. When I come back to my country, I lost the 3g only works in GSM , I try another sims card and same problem and the orignal simcard in differnts mobiles 3gs worsk fine. Do you find any solutions? You are the only person who i find with the same problem.
Thanks
Edit/Delete Message
Guys, maybe a silly comment but did you check the following settings : phone/menu/options/band and check select network type to auto?
I have had problems before with 3G & HSDPA. Somtimes when your registered on HSDPA and you travell away from that mast/area into an area that only has 3G or even only Edge, then device does not re-register onto the other band and you will not be bale to make calls and will miss calls. This happened for days one time and i very nearly hard reset my device in frustration, i eventually found out it was a network problem.
Another work around is going to phone/menu/networks and manually select networks and hopefully it should bring up your 3G network.
Phone operators do not like telling you that their 3G or HSPDA networks do not have good coverage or intermittent quality of signal. My 3G network only has 70% coverage & 30 % of that is HSDPA, so i sometimes end up on EDGE and hence miss calls.
Try playing around with the setting above one at a time. When im stuck i manually set band to GSM (edge), then when travelling away reset back to auto. Most of the time however it is fine.
Hi, I'm from Argentina. I had the same problem with 3G after a trip to other country. Now my TC only works well in GSM Band. Unfortunatelly we don't have service support here so if anyone knows how to fix this will be highly appreciated.
I have the same problem in my Polaris. I tried almost every radio i could find, i tried with different sim cards, i tried with official wm6 and wm6.1 roms with no result. When 3G is enabled i can not make or receive calls. I think that the problem started when i first upgraded from WM6 to WM6.1. Now i keep band selection to GSM so at least i can use my polaris as a phone. There must be something that prevents gsm connection when 3G is active. I hope a registry tweak could be found for this. I' m just one step from sending my device to be serviced.
I have the same trouble with my virgin uk sim card and t-mobile which share the same network(need to turn off 3g),but no trouble with my asda sim which uses the vodaphone network.So if you try different sim cards make sure they dont share networks.Another thing i've noticed with my virgin sim is all my preferred networks are unchecked but my phone will still connect if my 3g is turned off?

One Plus 6 Avengers Edition - India - Issue with 4g signal with Vodafone

Hi All,
I am using the Avengers Edition, India Version, with Vodafone in Bangalore, India.
The phone was holding good 4g signal.
I am not sure, but after the latest update to 5.1.8, the vodafone sim, in slot 1, seems to lose signal for few hours. it comes back on a restart or recycling airplane mode.
Also, the phone on fresh restart or switch back/forth between airplane mode, holds good 4g signal but falls back to 3g (H/H+) after about 10 minutes.
On reboot and recycle of airplane mode, at times 4g comes back but again falls back to H/H+.
All the while, slot 2 has a Jio sim which has good 4g signal and never loses signa.
Is anyone else experiencing such kind of issue.
I am not sure if it is the phone or it could be vodafone as well.
I am going to run few tests swapping the sims between the slots 1 and 2 and also try using the vodafone sim on another 4g phone and report back.
In the meanwhile, if anyone is encountering such issues on this phone, it would be great if you could reply on this thread.
Thanks in Advance.
I'm facing the same problem
Thanks for replying.
I put the vodafone sim in slot 2 and it seems to be working fine.
Also, Jio was in slot 1 and it never lost the signal.
I guess network then is not the culprit.
Since you are also facing, it could be a software issue as it has happened after 5.1.8 only.
Hopefully a bug that will be fixed in future then.
Any other helpful responses would be appreciated.
Thanks again.
pdash79 said:
Thanks for replying.
I put the vodafone sim in slot 2 and it seems to be working fine.
Also, Jio was in slot 1 and it never lost the signal.
I guess network then is not the culprit.
Since you are also facing, it could be a software issue as it has happened after 5.1.8 only.
Hopefully a bug that will be fixed in future then.
Any other helpful responses would be appreciated.
Thanks again.
Click to expand...
Click to collapse
Well I just put Vodafone back to 2g only and it seems to be working fine
And my guess is it has something to do with the merger of idea and Vodafone in India . They seem to be fixing it up .
I really hope they fix it ASAP!! ( not OnePlus I'm talking about Vodafone fixing it )
I'm unable to get Volte services on Vodafone 4g, while it is working fine for jio and Airtel. Despite of having Volte services it still switches to 3g... And I have the normal version of the phone.

MI MiX 2S LTE & 4G Bands and connection problem Solved

I finally solved the problem i encountred with my mi mix 2s regarding LTE & 4G Bands and connection .
I just flashed a modem.img file extracted from the lasted rom posted on xiaomi.eu
https://xiaomi.eu/community/threads/9-3-28.49842/
i just used this command on fastboot
fastboot flash modem modem.img
After rebooting i got the LTE signal working correctly.
Just give it a try if you have the same problem
Thanks
Which baseband version do you have after that? Which network provider do you use? Thanks!
I have a Mi Mix 2S, M1803D5XA, 8/256GB model, bootloader unlocked, running Global Beta ROM 9.3.28 with baseband version AT4.0c2.6-303-0325_2303_ea9c837. The network operator is Telefonica/O2, the service provider is 1&1. LTE coverage mostly B20/800Mhz, rural area.
After losing 4/LTE connection, my phone does not reconnect automatically with the available 4G/LTE network (B20, 800 MHz). I have to change the default preferred network settings (LTE/TD-SCDMA/UMTS) to "LTE only" or "LTE/CDMA/UMTS (auto) PRL" and only then the phone reconnects to the available 4G/LTE network immediately. Rebooting/restarting the phone also helps to reconnect. So I think I have to restart the modem to trigger a reconnect. If I just put the phone on the windowsill and wait for it to reconnect the modem sometimes seems to "freeze". The phone indicates a 4G/LTE connection (four out of five reception bars), however, there is no internet connection. Again, rebooting/restarting the phone helps.
Also, if the phone has to switch from 4G/LTE to 3G or 2G it does not aggressively try to reconnect with "better" networks. "Upgrading" the connection to a 4G/LTE network takes quite some time.
I wonder why the default preferred network is "LTE/TD-SCDMA/UMTS" anyway because there is no TD-SCDMA network in Europe. I think it should be "LTE/CDMA/UMTS (auto) PRL", again, I don't know whether this is part of the problem or just irrelevant.
I noticed this issue mid-January-ish, I do not know whether it can be linked to the Mi Mix 2S' SAR value issue that was discovered by some French authorities ...
Thanks,
Lars
Being totally frustrated led me to reverting my Mi MIX 2S (M1803D5XA, 8/256GB model) back to the Chinese Beta ROM 9.4.12 yesterday evening, completely wiping the phone and locking the bootloader in the process.
Today, I've tested the "reconnectivity" a few times and surprisingly (?) the phone now works as expected, or at least much better. After completely losing the 4G/LTE connection inside a building (this was also expected) the phone immediately reconnected to the available 2G network and then to the available 4G network upon leaving the building with almost zero lag.
Chinese Beta 9.4.12 comes with baseband version AT4.0.c2.6-303-0409_2210_8fadd5d.
and here is the final solution
Download link in this post
https://xiaomi.eu/community/threads/call-dropping-or-caller-does-not-hear-me-anymore.49296/page-2
Thanks to All
bibo3002 said:
and here is the final solution
Download link in this post
https://xiaomi.eu/community/threads/call-dropping-or-caller-does-not-hear-me-anymore.49296/page-2
Thanks to All
Click to expand...
Click to collapse
sadly this is still not the solution...
futureshock said:
sadly this is still not the solution...
Click to expand...
Click to collapse
Same on my side - yet another updates and still no luck!
The only solution for now is to downgrade ROM to anything from 2018 because problem started in early 2019 ROMs
still not solved...
even some reported that the issue should not be there when using an custom aosp rom... but i had an calldrop/caller didn't hear me anymore today on my test drive with resurrection remix rom! as soon as i use another phone, tested huawei p30pro, galaxy s10+ or even the simple nokia 81104g i havent had an single issue with call dropping on the same route!
it also make me belive that after flashing ah new rom (after ah wipe) it looks like that it is working.. but after a day or a few days the problems start to appear?!
I believe I'm still having this issue whereas in certain areas I'm losing coverage and my phone won't regain services for a very long time. It's predominantly happening at home which is very frustrating. Has anyone found success in resolving this issue? I'm on Verizon and looking for any help possible.

Question GSM issues, sudden disconnection?

Hey guys,
So I've received my P7P a couple days ago. Ordered in Romania from the official Amazon Store. 5G, VoLTE, and VoWiFi don't work, as you all know.
But the biggest problem I have is that the network just completely disconnects if I leave the phone on the desk for a couple minutes. I have people messaging me and asking why they can't call me. When I look at the phone, there's no GSM signal of any kind. This is in a location where I have full 5G coverage otherwise.
I had to go into airplane mode 2 times before I was able to receive a call. The first time it connected to LTE for a couple seconds and then it completely dropped again.
Not to mention it takes forever to connect again after going in an area with weak signal.
I've updated to the Beta and the issue persists.
Great software, great camera, whatever, all useless when you can't fulfill your main purpose of being A PHONE.
Anyone else with issues like this? This is all I've found: https://piunikaweb.com/2022/10/20/pixel-7-7-pro-no-network-or-no-service-connectivity-issue/
Does the phone have the LTE bands it needs to even work where you live? If not, then I doubt there will be anything you can do but return it and look to another OEM.
jaseman said:
Does the phone have the LTE bands it needs to even work where you live? If not, then I doubt there will be anything you can do but return it and look to another OEM.
Click to expand...
Click to collapse
oh LTE works well. 5G doesn't work.
It just gets disconnected from any kind of cellular network and gets no signal after a while.
Have you taken the day one OTA? That fixed the problem for most of us. I haven't seen any X or ! since the first day. Before that update I was having my connection drop every 10 minutes or so.
If you already have taken this update, you may have a defective model.
Try force stopping Carrier Services and Google Play Services and deleting the storage for both. That help me tremendously with connectivity issues with Pixel 6 Pro.
Might want to try Carrier Services beta as well.
Another thing to check is your APN settings. Make sure they're what your service provider recommends
I immediately updated before unlocking the bootloader and rooting, I don't have network outage or anything. 5G seems to be working as well, at least available in settings, I'm yet to test it in 5G area but where I live, there's no 5G actually so it would not bother me much anyways. I'm so far very happy with it

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