Issue with Asus Zenfone 3 Max ZC520TL - General Questions and Answers

Hello all
just before i get started i did have a thread here regarding this issue before but sadly unable to find it now so seems i need to start over....
this is more of an update on what has been done so far but will just give detail about the issue from start
when this phone came to me it was not functioning i have no clue to what the wife done to it.... it appears that it may not be charging and something is stopping it from charging..... the charging indicator is on (( orange )) and the battery will display on screen with a lightening bolt in the center.... if i plug into laptop the laptop will sound off the USB connection and disconnection alert will do that 3 or 4 times
pressing power button will make phone vibrate and will display a battery with the lightening bolt assuming that means battery is flat as a pancake
holding volume up and power button brings me into the recovery option total of 3 options show 1) normal 2) fastboot 3) recovery whatever i select say for example recovery it will display the Asus and powered by Android this will last for about 3 to 5 seconds before going off again
so that is the state of the phone as of now and even after other things i have done as i will mention
in the past i have come across 2 phones with the very same issue the first one i flashed my self that phone only shown a charging indicator light but i found the flash tool and rom from the Alcatel website and it fixed the issue so assuming the same would apply with this Asus also the other phone i had with same issue was fixed with a flash
so here is what i have done so far using SP flash tools and following instructions from different places i have successfully flashed over the Stock Rom done it under download only also format + download and even tried firmware upgrade but i am still stuck with the same thing as mentioned above
obviously after flashing the phone it needs to power up to complete the setup process but as is clear i cannot do that if the battery has little to no juice
so what i am looking for is a solution to getting the phone to charge again or a way to charge the battery by other means (( bare in mind this phone has built in battery )) (( battery has been replaced new ))
what could be causing the phone to not charge or at least give battery the power it needs i ask because i do believe the phone is giving the battery some power but very little..... the way i look at this situation is like installing a sound card on a PC but not installing the driver the PC knows the sound card is there but cannot work without the driver same seems to apply with the phone
if i disconnect the battery from the main board the laptop will not pick up the phone even if i press down on the volume down button as i do when using SP flash and the orange charge light flashes so i don't see the issue being with mainboard but more likely a software glitch maybe the MTK chip is not doing its job properly or maybe it thinks the battery has full charge and stops the charger from adding more juice when in fact battery is flat
so can anyone enlighten me to what could be the problem and a solution
thanks in advance

Related

My HP 614c is dead

Can anybody help me to work my HP 614c again. This phone is gift to me. But it is not working I try to reflash it with micro SD card nothing happens. Only indicate light when it is flashing an when the battery is not into phone there was flashes on orange and green orange green against. When it is charging with battery only orange light . Have any way for reviving my HP? And master reset is not working.
taka87 said:
Can anybody help me to work my HP 614c again. This phone is gift to me. But it is not working I try to reflash it with micro SD card nothing happens. Only indicate light when it is flashing an when the battery is not into phone there was flashes on orange and green orange green against. When it is charging with battery only orange light . Have any way for reviving my HP? And master reset is not working.
Click to expand...
Click to collapse
here is link for firmware WM 6.1/6.5
http://all-cooked.blogspot.com/
let me know your phone was recently unlocked? this is "dead phone after unlock"- known problem after unlock a phone also could be hardware faulty
also check battery voltage also a problem with ipaq series is that not to many tools leaked from HP
most important check battery voltage blinking indicates low battery phone can not start also use a battery from another ipaq by example 6515 they are compatible
I know this phone it's nice
by the way what did you do to reflash there are instructions check link above
ruscan.calin said:
here is link for firmware WM 6.1/6.5
http://all-cooked.blogspot.com/
let me know your phone was recently unlocked? this is "dead phone after unlock"- known problem after unlock a phone also could be hardware faulty
also check battery voltage also a problem with ipaq series is that not to many tools leaked from HP
most important check battery voltage blinking indicates low battery phone can not start also use a battery from another ipaq by example 6515 they are compatible
I know this phone it's nice
by the way what did you do to reflash there are instructions check link above
Click to expand...
Click to collapse
Only Sorry for my bed English...
I charge the battery into the another battery charger. When I put the battery and try to turn on phone only lights but nothing ltter watch on the screen. When I try to reflash with new rom into SD card after that I push mute+OK(left size on the phone)+ power on buton only lights but nothing watch on display. After that I try to make master reset the result is same only display light nothing writing into display . When display is light I hold power on button after 20 seconds any song hear same as when I try turn on on dhe display watches anything as "Are ou sure want to power of phone ... YES/NO" . Do you thing the problem is softaware or hardware ? I don't know whats happen with this phone before.
taka87 said:
Only Sorry for my bed English...
I charge the battery into the another battery charger. When I put the battery and try to turn on phone only lights but nothing ltter watch on the screen. When I try to reflash with new rom into SD card after that I push mute+OK(left size on the phone)+ power on buton only lights but nothing watch on display. After that I try to make master reset the result is same only display light nothing writing into display . When display is light I hold power on button after 20 seconds any song hear same as when I try turn on on dhe display watches anything as "Are ou sure want to power of phone ... YES/NO" . Do you thing the problem is softaware or hardware ? I don't know whats happen with this phone before.
Click to expand...
Click to collapse
this is how to reset
1. Press the power button to turn off the HP iPAQ.
2. Press and hold the Voice Commander button on the left panel of your HP iPAQ and the power button at the same time.
3. Hold the buttons for 2 seconds.
4. A Clean Boot message displays, indicating successful restoration of factory settings on your HP iPAQ.
I can't say exactly because it's not in my hand but try this tutorial to see if phone is software bricked
http://my.opera.com/Wutske/blog/2009/12/25/bricked-ipaq-614c-dnw-to-the-rescue
if not working sorry but this is hardware problem
good luck and tell me more about results!
ruscan.calin said:
this is how to reset
1. Press the power button to turn off the HP iPAQ.
2. Press and hold the Voice Commander button on the left panel of your HP iPAQ and the power button at the same time.
3. Hold the buttons for 2 seconds.
4. A Clean Boot message displays, indicating successful restoration of factory settings on your HP iPAQ.
I can't say exactly because it's not in my hand but try this tutorial to see if phone is software bricked
http://my.opera.com/Wutske/blog/2009/12/25/bricked-ipaq-614c-dnw-to-the-rescue
if not working sorry but this is hardware problem
good luck and tell me more about results!
Click to expand...
Click to collapse
Hi, i am having a similar issue. I just received a brand-new battery for the HP 614c and no matter how much i charge it (even after the green light turns-on) it switches off seconds after being disconnected from AC saying "low battery voltage detected, switching off within 10 seconds, YES/NO" (while you can't actually press any option), is there anything to do with this problem? I bought this battery cause i thought it was due to the old one but the same thing is happening.
Thank you.

[Q] SGS+ defect

Hello people!
I've bought SGS+ 2 days ago. It has a strange problem that doesn't the phone hard to use, but I'm afraid that there is something wrong with hardware and I'd like to hear your opinion.
What is the problem?
1.Turning on: When I push and hold the power button on the screen shows a baterry and it looks like it is charging, but there is no charger plugged in. Then I have to press power button once more to get the right boot to android OS.
2. Battery icon behaviour: After the android OS boots I see that the battery icon has a lightning sign on it like it is charging but its not. Same thing appears in Settings->About phone. It shows charging(USB) or charging(AC). Battery usage is always shown as 0 sec and:
-100% for the screen
or
-nothing
or
-lot of processes including android OS twice(one with 38% and the other one with 12% etc.)
3.Samsung Kies mode automatically on: After first boot The phone behaves very strange, it opens MTP Application every 1 second as well as it running Multimedia scanner everytime. I tryed to change mode for Mass storage in USB settings but it says I have to plug out USB cable(but it is not plugged in).I need to reboot my phone and then Samsung Kies mode turn itself on only once and behaving like it connects to the computer when I press home button I can use phone normal then but battery still looks like it is chragining.
4.Wi-Fi strange behaviour: I can connect to Wi-Fi but then in the broswer when I want to browse the site before it starts to load an error shows up "There is no internet connection" and I have to options [Settings] or [OK]. Whatever I choose Page will load it self and I can browse it. After choosing another page I have to press OK again and this pop up window shows before loading every single page.
What did I try to do?
I used ODIN to install the newest original 2.3.6 ROM(only one file tar.MD5). I got it done but problem is not solved(expect the one thing:when I turn on the phone in this clear 2.3.6 ROM there is no need to push the power button twice, the battery doesnt shows up at the start of booting like it was in branded 2.3.6 from PLAY all the others problems are still here)
My "fears":I'm afraid that there is something wrong with the phone hardware itself. I want to try to root the phone and install CM9 or 10 in hope it will solve the problem.
My question is could you tell me what can be wrong with my phone and if a repair service will repair my phone. I have the receipt but my warranty has no stamp etc. If its needed I can do a short video and put it on YT so you can see the problem on your own eyes.
Try to wipe data/factory reset, wipe cache, wipe battery stats and wipe delvic cache accessing the recovery mode. You can access the recovery mode by switching on the phone by pressing and holding vol-up and power button. Hope it helps.
Thank you
Sent from my GT-I9001
unfortunately I did this already and still nothing. There is also a strange bug that Ive seen few hours ago. If I plug in USB cable or charger only to the phone(not to computer etc)the phone will stop freaking out and everything works fine then but I dont want to keep my phone with usb cable or charger sticked to its mini USB port.
T4underbolt said:
unfortunately I did this already and still nothing. There is also a strange bug that Ive seen few hours ago. If I plug in USB cable or charger only to the phone(not to computer etc)the phone will stop freaking out and everything works fine then but I dont want to keep my phone with usb cable or charger sticked to its mini USB port.
Click to expand...
Click to collapse
Then it would be better if you get your phone to the nearest samsung service... It may be a hardware defect.
Sent from my GT-I9001 using xda app-developers app

[Q] P3113 black screen continous reboot the battery charge but can randomly turn off

Galaxy tab 2 7 P3113. Actual ROM: pacman based on android 4.2.2. ROM used when it first failed was a 4.1.2 stock based rom for P31xx).
i never dropped the tablet. the problem started after connecting to the pc for transfering photos.
it simply shutdown on connect and when this happen the device stay off even when i use the power button. cant use recovery or go in download mode. the only way to start the system is to use wall charger and the recovery or download mode buttons when the batterie icon started to show the charge animation. the date and time reset. i can disconnect the charger and use the device for some time but can randomly go black (no power) and the same thing happen... cant use power button or go in recovery or download mode. when the device work i can shutdown, power up and reboot normaly until it happen again.
seem to be a problem related to battery power. the battery charge and keep charge like it should, can be a problem between the battery and the board or maybe a failure of the board itself. (i know date reset on pc because there no power to keep in memory. seem to be the same on this tablet.) sd data is fine. i ask here in case it can be solved by other way than returning the device or open it.
was using a custom rom when the problem started. i tryed some other rom with full wipe with no effect.
i have seen similar issue but in my case the battery actualy charge to 100% and keep his charge normaly.
any idea how to fix this? if the only option is a return to ssamsung for repair i would like to know the step required.
note: when it fail and the device is connected to pc i ear constant connect/disconnect sound from pc and it look for omap4430 driver.
mathieuraza said:
Galaxy tab 2 7 P3113. Actual ROM: pacman based on android 4.2.2. ROM used when it first failed was a 4.1.2 stock based rom for P31xx).
i never dropped the tablet. the problem started after connecting to the pc for transfering photos.
it simply shutdown on connect and when this happen the device stay off even when i use the power button. cant use recovery or go in download mode. the only way to start the system is to use wall charger and the recovery or download mode buttons when the batterie icon started to show the charge animation. the date and time reset. i can disconnect the charger and use the device for some time but can randomly go black (no power) and the same thing happen... cant use power button or go in recovery or download mode. when the device work i can shutdown, power up and reboot normaly until it happen again.
seem to be a problem related to battery power. the battery charge and keep charge like it should, can be a problem between the battery and the board or maybe a failure of the board itself. (i know date reset on pc because there no power to keep in memory. seem to be the same on this tablet.) sd data is fine. i ask here in case it can be solved by other way than returning the device or open it.
was using a custom rom when the problem started. i tryed some other rom with full wipe with no effect.
i have seen similar issue but in my case the battery actualy charge to 100% and keep his charge normaly.
any idea how to fix this? if the only option is a return to ssamsung for repair i would like to know the step required.
note: when it fail and the device is connected to pc i ear constant connect/disconnect sound from pc and it look for omap4430 driver.
Click to expand...
Click to collapse
Seems to be a hardware prob so take it to samsung
qazmed said:
Seems to be a hardware prob so take it to samsung
Click to expand...
Click to collapse
ok thank you, will try to restore stock firmware for warranty.
is there a way to return it without using samsung web site? the site dont work very well (the menu are empty but required in step 2... refresh dont change anything) also it always show an error when i enter the device serial number. (the one printed behind the device and the one show in os.
noticed that when it connected to wall the system work and stay on... seem to be the battery itself or the connection to the battery. anyway it on waranty, im better to send it to samsung.
mathieuraza said:
ok thank you, will try to restore stock firmware for warranty.
is there a way to return it without using samsung web site? the site dont work very well (the menu are empty but required in step 2... refresh dont change anything) also it always show an error when i enter the device serial number. (the one printed behind the device and the one show in os.
noticed that when it connected to wall the system work and stay on... seem to be the battery itself or the connection to the battery. anyway it on waranty, im better to send it to samsung.
Click to expand...
Click to collapse
ok , another thing... i tried to connect it to my pc this time it work and i was able to transfer stuff to it. i unpluged and pluged again, no failure... the only thing i did was a few gentle tap on the back of the device to see if it was related to a bad connection to the battery. i also did a factory reset. will see if the device can stay unconnected without failure. anyway i have to wait for samsung reply.
mathieuraza said:
ok , another thing... i tried to connect it to my pc this time it work and i was able to transfer stuff to it. i unpluged and pluged again, no failure... the only thing i did was a few gentle tap on the back of the device to see if it was related to a bad connection to the battery. i also did a factory reset. will see if the device can stay unconnected without failure. anyway i have to wait for samsung reply.
Click to expand...
Click to collapse
ok plus if u can use triangle away so that samsung wont discover u voided ur waranty
qazmed said:
ok plus if u can use triangle away so that samsung wont discover u voided ur waranty
Click to expand...
Click to collapse
oh yeah, thank a lot forgot that part even if it fail again i can recover it temporally and use triangle away.
weird, still no failure everything work normaly... it unpluged since my last post.
have this problem since 4 days without any change, usualy when i recover it fail after 15-30m unpluged.
mathieuraza said:
oh yeah, thank a lot forgot that part even if it fail again i can recover it temporally and use triangle away.
weird, still no failure everything work normaly... it unpluged since my last post.
have this problem since 4 days without any change, usualy when i recover it fail after 15-30m unpluged.
Click to expand...
Click to collapse
it looks like u did some magic tapping on the tab. btw am sure it hardware
qazmed said:
it looks like u did some magic tapping on the tab. btw am sure it hardware
Click to expand...
Click to collapse
yes, im sure your right. it good that i can use it until i have to send it for repair/replacement. thank you for reply

eRecovery loop after battery change

Hello everyone!
I've had the Huawei Honor 8 for about 2.5 years now, like most other users my battery started to wear out (phone suddenly dying when opening camera/map apps, random shutdowns, taking about 10 mins even to charge to 1-2% etc).
The past few days i haven't been able to start my phone at all, it boots to eRecovery mode were i can choose "reboot" "shutdown" or "download latest version and restore". once or twice i managed to boot it properly but then it didn't charge over 5-6%.
I decided to order a new battery which I've just installed, the phone boots in the same loop and isn't recognized by my computer also the battery light on the front of the phone doesn't light up. Im starting to think that this is more of a software error than a hardware error? any suggestions? note that the phone is in its original state, i haven't flashed it or anything. all help would be appreciated.
While in recovery mode the phone seems to recognize the charger (small battery symbol in top right corner), ive also tried different chargers/cables. this would eliminate any charging port problems i reckon?
have a nice day!
What battery did you order? I hope it is not some Chinese fake battery, this would cause the problem probably.

Dead S7edge

I have had this same problem over the years with two S7edge phones:
Put on charge and when Ive gone back to the phone the blue led at the top is flashing which I understand from articles on the net means the hardware is ok. There is no response whichever buttons are pressed and in any sequence NO DOWNLOAD / Nothing. Some sites reccomend pulling the battery and fitting a fresh battery which I have done without success. Sites say its a system corruption on update. Cannot use ODIN as I cannot get into DOWNLOAD. Phone does not show up on computer / Or in ZADIG window. In this circumstance how do Samsung service centres get into the ROM?
My dead S7 had a broken screen aswell as a broken power button, hence why i couldnt get into download mode. replaced display, button and battery, now works again. Maybe you have the same Issues.
Maybe a failed C port pcb ie battery not charging.
Or mobo failure.

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