Phone not charging above 0% - ONE Q&A, Help & Troubleshooting

Hey guys,
I am having the issue that my OPO is not charging. It remains at 0% when plugged in indefinitely. As soon as I unplug the charger it will turn off immediately. When plugged in, however, it functions perfectly fine. I reset the phone and also tried different ROMS but I am assuming some hardware issue because switching ROMS or using a different charger and cable did not help. I assumed a faulty battery, so, I replaced the original battery but also that does not fix the issue. Did you experience a similar issue? I know that some hardware part is very likely not working properly but which one is it? Thanks in advance. I am hoping someone can help!

No idea dude..
My OPO works fine with the stock battery even after 4 & half years also gives 4.15hrs of screen on time.

Related

charging problem

My Cruise (stock ROM) seems to have developed a problem charging from my car charger or when using activesync. If the phone is on and I plug it in, the charging light does not illuminate and it fails to charge. If I switch the phone off and plug it in, the charging light illuminates and it charges. I haven't changed anything on the phone or installed anything new to cause this, it just started doing it.
The problem is identical to the charging problem I experienced on my old Prophet when using some of the earlier cooked ROMS; this time however it is the stock ROM!
Anyone have any idea what might be causing this and how to fix it? I don't really want to have to hard reset but I guess that is my next try (I've already tried soft resets and removing the battery).

[Q] Nexus 5 charging only when it is turned off

Hey there!
My Nexus 5, after updating it to 4.4.3, is having a issue: the device is charging only when it is turned off. When I turn the phone on, while charging, it will remain charging. But if I connect the charger, when the phone is already turned on, it will not charge.
I have tested 2 different cables, same issue.
Is anyone else having the same problem? How to fix it?
Any help would be appreciated. Thanks!
Just for clarification: I'm using Kit Kat 4.4.3, rooted, Xposed.
what are you charging from? ac or pc?
AC!
guilmm said:
AC!
Click to expand...
Click to collapse
Another question, are you using the stock wall wart? Some aftermarket chargers don't put out enough amperage. Another possibility is that you've got some rogue processes keeping your phone awake so it's using battery as quickly (or quicker) than it can take in a charge.
I'm using the AC charger that came with my Nexus 5.
Updated to 4.4.4. Problem not solved.
I think it might be a hardware issue. I have the same problem with my pebble. I have tried multiple cables/chargers and it only charges when it's off. When it's on I get the charging notification but it doesn't actually charge
Nothing. The devide is still charging only when it is turned off.
Having the same issue since update 2 weeks ago. Already wiped phone and problem still exist. Start to think it's hardware but tried 2 different charger same issue.
So guys I am almost the same problem since this morning. I went on a 3 day trip to the Netherlands on Friday and charged my phone in the car for the last time on friday. I died on me this morning. While I was on the way back today and my N5 was in it's last percents of battery I noticed it wouldnt charge anymore. I thought fastcharging might have killed my car radio. Now back home I tried to charge it. For some reason the charging while off screen reapeared as soon as it turned off. Whenn I turned it on again it stopped charging. Tried rebooting multiple times. My phone now only charges while being in Fastboot or Recovery mode. Anybody having any ideas what might have caused this an how to fix this? Cleaning the charger didn't help me.
Nexus 5 won`t charge when on
Bl4ckX said:
So guys I am almost the same problem since this morning. I went on a 3 day trip to the Netherlands on Friday and charged my phone in the car for the last time on friday. I died on me this morning. While I was on the way back today and my N5 was in it's last percents of battery I noticed it wouldnt charge anymore. I thought fastcharging might have killed my car radio. Now back home I tried to charge it. For some reason the charging while off screen reapeared as soon as it turned off. Whenn I turned it on again it stopped charging. Tried rebooting multiple times. My phone now only charges while being in Fastboot or Recovery mode. Anybody having any ideas what might have caused this an how to fix this? Cleaning the charger didn't help me.
Click to expand...
Click to collapse
Hi. Also had this problem a few days now. Alot of headscraching is done
N5 won`t charge when on. Tried my N10 charger, but still the same. With my wireless charger it register the phone when off, but cannot charge it at all. I've also done a factory reset, and even changed the battery. Still no solution. Wondering if the charging port is damaged somehow. It doesn't cost much so maybe I`ll order a new and replace it to. I remember draining the battery more than usual right before this issue acurred. I was hiking, and din`t bring my portable charger. Also it could be some kind of water damage. Had the phone in my pocket all the time, it was not raining, but I got pretty sweaty:-9 Never had any issue with my stock Nexus 5 up till now. Don`t think this i a common problem, when this is the only place I've found others with this issue I`ll order the charging port, keep on searching on forums, and take it from there.
Good luck
I'm having the same problem on my Nexus 5 now as well. When on, it won't charge via micro-usb (via original charger or USB-to-PC), nor will it charge wirelessly. When turned completely off, it charges, but at GREATLY GREATLY reduced speed. It seems to be stuck in a loop as it it's just been plugged in. It cycles continuously through the lightning-bolt battery image, followed by the charge percentage graphic. The screen blinks, then it starts again. I suspect that it only charges for a moment or two before each reset. For example, it only charged about 20% over the span of six hours last night.
I've tried four chargers and four USB cables, and of course both wireless and wired charging. It's something with the hardware I suspect.
Anyone have any suggestions? It looks the the factory wipe upthread didn't help...
Charging spare part
I am having same problem too. I'm guessing it's because of water damage. Where did you find the charging part? I'm thinking of ordering one for myself to see if the problem is fixed!
pasviking said:
Hi. Also had this problem a few days now. Alot of headscraching is done
N5 won`t charge when on. Tried my N10 charger, but still the same. With my wireless charger it register the phone when off, but cannot charge it at all. I've also done a factory reset, and even changed the battery. Still no solution. Wondering if the charging port is damaged somehow. It doesn't cost much so maybe I`ll order a new and replace it to. I remember draining the battery more than usual right before this issue acurred. I was hiking, and din`t bring my portable charger. Also it could be some kind of water damage. Had the phone in my pocket all the time, it was not raining, but I got pretty sweaty:-9 Never had any issue with my stock Nexus 5 up till now. Don`t think this i a common problem, when this is the only place I've found others with this issue I`ll order the charging port, keep on searching on forums, and take it from there.
Good luck
Click to expand...
Click to collapse
Having the same problem now too. Won't Qi or USB charge from OEM charger and cable while powered on.
Appears to be charging fine while powered off.
Did anyone come up with a resolution?

[Q] Charger Problems on Lollipop

Hey guys,
I've noticed in the past days I'm having a weird issue on my Moto G GPE running Lollipop 5.0.1.
In order to the phone starts charging I have to reboot it everytime, unless battery level is above 60%. So basically, I've ruled out other possible causes, tried different chargers, I've cleaned the microusb port several times and nothing seems to work. Everytime the battery is below 60% charge and I plug in the charger port, nothing happens, so, I turn off the phone and immediately the screen lights up with the charging battery logo. I turn on the phone again and it is still charging. Could this be a bug or hardware related stuff? I would really appreciate any help on this because it's really annoying having to restart the phone everytime I need to charge it.
Thanks for your time lads!
Cheers!

HELP!!!! Fixing battery charging problem

Hello,
I went out last Friday and came home late. My phone is out of battery and dead. I plugged it in and woke up the next day with a dead phone. Apparently, there is a bug with the OPO. If the battery is too low, it won't even charge after you plug it in for charging. I have tried all tricks and even contact the OPO Tech Support Team. This thread describes how horrible they are:
http://forum.xda-developers.com/oneplus-one/general/tech-support-onepluse-one-horrible-t3084022
I am at my wit's end. I have tried all the the tricks. This is a thread that I found that seems to have the same problem as I have.
http://forum.xda-developers.com/oneplus-one/help/oneplusone-phone-dead-t3079256
The only choice I have left is to open the phone, disconnect the battery connection and reconnection it again. Hoping it will recharge. However, there is a warranty sticker and I don't want OPO to deny my warranty. I am not new to Android and I have fixed phones before. I also think of buying a new OPO battery and switch it with the factory one. Since the new battery will be charged, I think that will work in fixing it. But, doing that is much more complicate and it requires me to remove more components. If you have a good working solution for my problem, please help.
NOTE: please don't ask me to check my charger or use a different one. I check it 1000 times already. The original charger works, the cable works. I use different chargers and cables. Same result.
Thank you for your help.
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
brandonhatty said:
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
Click to expand...
Click to collapse
The phone is unlocked and rooted. The issue is not fully charged or not. The issue here is the phone does not charge after the battery die. The phone is dead because I let the battery run to 0. When I plug it to recharge, the low battery screen does not even come up. The phone is dead and refuse to recharge. There is no issue with the charger or the charging cable. I have checked it several time already. I am very frustrated with OPO Tech Support right now.
I see. Only other thing I can think of is try holding the power button for 60 seconds while it's plugged in. That does suck man.
I had similar issue, my conclusion is the bootloader charging function is broken.
Basically I would start the charging, it would charge for about 10 seconds or so, and then stop. I thought my battery was dead.
I couldnt boot the os as wasnt enough charge.
So eventually I just kept repeating the process, 10 seconds charge at a time, and eventually had enough juice to boot android and after that point it charged to full ok.
Never had this issue on any of my samsung phones.
Also to point out when it went dead it was plugged into my pc usb at the time with twrp loaded.

Nexus 5 won't charge the battery, shows -30degrees and cold temp

Hey All,
i have a nexus 5 running android 5.1.1, which recently i have encountered some battery issues, the battery drained very fast (6-7 hours from 100% to 0%).
but then, it stopped charging the battery, no matter what i changed - nothing worked! (new cables, different chargers and so on).
yesterday i have bought a new battery and replaced the original faulty battery, but nothing is changed, the new battery won't charge.
i tried to charge it when the nexus is on or off, doesn't matter, same result...
i am very frustrated from the situation, and basically can not use the nexus any more..
one more thing, i tried also google suggestion (when the cell is off, to press power+volume buttons, and then scrolling down to shut down and inserting the charger - >didn't work for me).
i tried to upgrade to Marshmallow (6.0.1) but there is not enough battery power to allow it...
when i dial *#*#INFO#*#*, and check the battery properties,
why the temp is always -30 degrees for the two batteries?
Is it a sensor issue?
do you have any suggestion?
Thanks!
anyone?
i will really appreciate your suggestion..
Connect the phone to a Windows machine and look to see if any new devices appear in Device Manager.
Thanks for the reply.
I connected the nexus to my laptop, it was recognized and i could reach the storage, but the battery remained the same, not charging ..
So the nexus 5 appears in Windows explorer? Possible charging port problem?
audit13 said:
So the nexus 5 appears in Windows explorer? Possible charging port problem?
Click to expand...
Click to collapse
well, maybe. havn't tried it so far..
have you encountered this issue of wrong temp alert of -30 degrees for other users ?
and replacing the charging port solved it?
I haven't encountered the battery temp issue.
Since the old and new battery behave the same way, there wouldn't be too many culprits which is why I mentioned the USB charging port. Has the ever been dropped? Any way you could test the batteries in another phone?
the problem was resolved!!!
finally, after so many hours trying to make it work, i encountered a thread here in XDA which explains that the sensor is located on the cable connecting the battery to the motherboard.
Apparently it was a bit loose, so i put something above the connection and put the cover tightly.
then, the temp was reasonable again and my nexus was coming back to live!
:laugh::laugh::laugh::laugh::laugh:
Same problem
gorzany said:
Hey All,
i have a nexus 5 running android 5.1.1, which recently i have encountered some battery issues, the battery drained very fast (6-7 hours from 100% to 0%).
but then, it stopped charging the battery, no matter what i changed - nothing worked! (new cables, different chargers and so on).
yesterday i have bought a new battery and replaced the original faulty battery, but nothing is changed, the new battery won't charge.
i tried to charge it when the nexus is on or off, doesn't matter, same result...
i am very frustrated from the situation, and basically can not use the nexus any more..
one more thing, i tried also google suggestion (when the cell is off, to press power+volume buttons, and then scrolling down to shut down and inserting the charger - >didn't work for me).
i tried to upgrade to Marshmallow (6.0.1) but there is not enough battery power to allow it...
when i dial *#*#INFO#*#*, and check the battery properties,
why the temp is always -30 degrees for the two batteries?
Is it a sensor issue?
do you have any suggestion?
Thanks!
Click to expand...
Click to collapse
Hey, I have the same same problem , what did you do to fix it? I've been almost a year without using my nexus because it only works when it's plugged. Can you tell me what thread did you read or the solution? Thank you
See my last post....
Anyway, The problem was at the connection port of the battery - when you remove the nexus cover, you will see that the battery is connected by a connector with 9-10 pins to the board. Apparently those pins weren't connected properly and were loose, so I put something from above to make some pressure on the connector, then screw back everything and close the cover. Since then, my nexus is working great!
I hope it will work the same for you...

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