I'm out of ideas, a little help please? - Honor 6X Questions & Answers

I bought a Honor 6X online and now i can't reach the seller anymore. I'm hoping one of you can help me.
My problem: I have no mobile data and can't make phone calls if i have one sim card inserted.
If i insert another sim card i can make phone calls, but only from the sim that is not selected as the "primary mobile data".
The card that i select as the primary mobile data card gets the "only emergency calls" text. The secondary shows signals.
I have tried resetting everything called the operator and e-maild honor, but nothing.
Is there a way to flash or root or reconfig the phone in a way that it uses both data services as the same time?
Or does somebody know how to fix this?
imgur. com/59MzwCZ
imgur. com/OYHuPON
BLN-L21C432B382
Emui 5.0.3
Android 7.0
Cheers

MaceZu said:
I bought a Honor 6X online and now i can't reach the seller anymore. I'm hoping one of you can help me.
My problem: I have no mobile data and can't make phone calls if i have one sim card inserted.
If i insert another sim card i can make phone calls, but only from the sim that is not selected as the "primary mobile data".
The card that i select as the primary mobile data card gets the "only emergency calls" text. The secondary shows signals.
I have tried resetting everything called the operator and e-maild honor, but nothing.
Is there a way to flash or root or reconfig the phone in a way that it uses both data services as the same time?
Or does somebody know how to fix this?
imgur. com/59MzwCZ
imgur. com/OYHuPON
BLN-L21C432B382
Emui 5.0.3
Android 7.0
Cheers
Click to expand...
Click to collapse
Do you have the bootloader code or any possibility of getting it with some paid services?
You can root, debrand to different region and make these working as last resort.

Unfortunately i don't have the code, i googled it and i found that you can pay for the code. Since im going to give this phone to my nephew and i already paid too much for it, im hoping to find a way of getting the code for free or atleast paying less than 50$.
Out of curiosity how is debranding it going to fix this, im a rookie with these things.
Thank you

MaceZu said:
Unfortunately i don't have the code, i googled it and i found that you can pay for the code. Since im going to give this phone to my nephew and i already paid too much for it, im hoping to find a way of getting the code for free or atleast paying less than 50$.
Out of curiosity how is debranding it going to fix this, im a rookie with these things.
Thank you
Click to expand...
Click to collapse
€4 to get unlock code using DC Unlocker.

Related

Help Please - Emergency call only on all roms

Hi,
i have rooted etc.. as per the many wonderful links on this site and have been swapping between various roms for a number of weeks now.
However today, all of a sudden i dont have a connection to my network, and am being told that i can only make emergency calls. Currently have ionr3 lite, and all was working 100% this morning.
If i go into settings and try to manually select vodafone i get the error messgae 'Your sim card does not allow a connection to this network'. And if i go into APN's this is blank
Have checked my sim in another handset just to make sure that the sim wasnt the problem.
Any help much appreciated. Thank you in advance.
huetson2 said:
Hi,
i have rooted etc.. as per the many wonderful links on this site and have been swapping between various roms for a number of weeks now.
However today, all of a sudden i dont have a connection to my network, and am being told that i can only make emergency calls. Currently have ionr3 lite, and all was working 100% this morning.
If i go into settings and try to manually select vodafone i get the error messgae 'Your sim card does not allow a connection to this network'. And if i go into APN's this is blank
Have checked my sim in another handset just to make sure that the sim wasnt the problem.
Any help much appreciated. Thank you in advance.
Click to expand...
Click to collapse
try going back to original firmware
also try rubbing sim card contacts with dry towel - not kidding, this worked for me once
colonel said:
try going back to original firmware
also try rubbing sim card contacts with dry towel - not kidding, this worked for me once
Click to expand...
Click to collapse
thanks for the advice. however i didnt make a backup of the original firmware, any suggestions as to where i can obtain it?

[Q] Unlocking sim card Hell

Hi there!
I just bought a SE Xperia x8. It was Locked to 3 uk.
I used a unlock online service to unlock it. Did everything right as it was in the unlocking manual. But in the end of the process the software Multi unlocking client frozed. The know the mobile doessn't recognize any sim card.
In the hiden menu the X on the network lock is not there anymore as it was unlocked.
And when I try to connect to a network the message I get is "Your sim card does not allow a connection to this network"
I rooted it changed roms and the problem persists
Can anyone help me?
The Online unlocking service wants me to by more credits and try again....
Have the same problem... any fix for this?
I just opened my own thread for exactly the same thing last night - did either of you have any luck getting this fixed?
Oh God, I remember MultiUnlocker from my Palm Pre days. What a horrid piece of software it is.
I'd recommend contacting their support division and outlining your problem. I was able to gain the necessary three credits to unlock my phone (stupid bloody thing took that many goes).
It may prove problematic that your phone is kinda 'in limbo' ie. showing unlocked but not. You should be able to input a code from the emergency dialler giving you access to the engineering menu, which will allow you to re-lock your phone, then the code should work.
I'll subscribe to the thread in case you need further advice!

[Q] stolen phone need help

Hi guys.
Please help, my phone was stolen earlier today and my SIM card is removed from the phone.
My gmail accoount is still in use and I have my IMEI number.
Is there a way to find out the phone number of that SIM card that uses my phone, so I can text this someone or try to call it?
have some data on the phone which is very important for my work, can't afford of losing it.
Please help me if there is a way, gmail daschbord also does't show that new number in use.
Please help.
matte0 said:
Hi guys.
Please help, my phone was stolen earlier today and my SIM card is removed from the phone.
My gmail accoount is still in use and I have my IMEI number.
Is there a way to find out the phone number of that SIM card that uses my phone, so I can text this someone or try to call it?
have some data on the phone which is very important for my work, can't afford of losing it.
Please help me if there is a way, gmail daschbord also does't show that new number in use.
Please help.
Click to expand...
Click to collapse
here you go bro try this
Android Device Manager
Thank you lreyes so much for your reply.
Tried that right now, but it won't show up, not even a location.
don't know what to do, desperate I am.
do you have any idea more?
Have you tried samsung dive?
Samsung dive enables you to send a message for the person carrying the phone if you already signed in with it on your phone!
hey Stround. my phone is sony xperia mt11i. would that work on sony? thank you
if it's running gingerbread, you can try plan b
http://play.google.com/store/apps/details?id=com.lookout.labs.planb&hl=en
hi to all. kind of lost hope on finding it..
nothing works, but my phone is still in use. how come gmail doesn't show the number, don't know what to do anymore...
I'm Verry sorry to tell you
matte0 said:
hey Stround. my phone is sony xperia mt11i. would that work on sony? thank you
Click to expand...
Click to collapse
This happened to me and many phones got stollen from me but samsung dive only works on samsung phones you can still contact your carrier and i think you can locate it using its unique serial number. Good luck finding your phone!
Talk to your carrier, and if they can't track phone through IMEI, have them blacklist the IMEI on that phone so it will be useless. That's about all that you can do..
matte0 said:
My gmail accoount is still in use and I have my IMEI number. Is there a way to find out the phone number of that SIM card that uses my phone, so I can text this someone or try to call it?
Click to expand...
Click to collapse
As a matter of fact, not even your provider will help much if it's not to save someones life. File a case with the police, get a new phone and install AVAST first (it tells you the number of the new SIM once it's changed).
If your gmail account is still in use, try sending YOURSELF a message with friendly words to the thief of your phone and offer him money. In a perfect scenario, your phone will notify the guy of an incoming E-Mail and he is curious enough to read it. If you are clever, you include a read receipt within that mail, which might reveal the location of the thief. I'm sure there are also other services online, which offer traceable E-Mails. In a perfect world, this guy is at home and opens it there.
Once he agrees to hand over your phone (just offer enough money), call police and tell them when and where the f*cker will give you the phone to pwn him for even changing the SIM. Mentally prepare that all your data got deleted. Good luck mate, don't give up. Never!
have you any anti-virus on phone?
Do you get your phone back?
Best of luck with your phone
Sent from my GT-I9300 using XDA Free mobile app

[Q] [HELP!] Error: SIM card has locked

A few key details:
I purchased my device via Google Play.
I'm using a SIM card provided by Sprint.
I'm not rooted. This device is completely stock.
I've tried reseating the SIM card as well as Factory Data Resets.
That said, here's my issue.
Every time I boot my device, even after a Factory Reset, a while after it's been connected to 3G (it also won't connect to LTE unless auto-activation is in progress, that's a whole separate issue), it displays an empty alert box with a SIM card icon at the top. After closing that box, it displays another one that reads some error about my SIM card being locked and that I need to power cycle the device.
I've tried everything and this error is still popping up. I'll be contacting Sprint later today about the issue but I figured I'd come here first to see if anybody knows about this issue.
Pretty frustrating, Sprint sucks, yada yada... the basics. Can anybody help?
Have you tried unlocking it yourself online under your account's page?
There should be a link next to where your device is listed.
"Get my PIN1/PUK1 unlock code" should give you the required codes to unlock it.
Might also be a bad sim card.
sent from my beantastic almost retired Bionic
Does that Sim card was already activated on another device? Or did they gave you a new one?
There is a similar problem when people try to use a sim card from a current device, that will trigger that same message like yours.
Sent from my Nexus 5 using Tapatalk

Huawei Mate 9 locked - need help

Hello to everyone!
I got my Huawei Mate 9 from Europe 2016-11-27, and set my fingerprint and the password, but when I rebooted the phone, it kept saying that the password is incorrect and fingerprint is unrecognized.
I tried to enter the password and possible combinations (in order I made some horrible typo in the beginning), but it all was useless.
I tried to wipe my data and start over again (hard reset), but wipe didn't work, the password is still there.
Moreover, I tried to use my gmail account that was linked to the Mate 9 and the android device manager (by google) to reset the password on the screen, but it didn't work either.
I also asked for help from the official service center of my country, but they refused to help me (even for money), because the device was made in Europe.
Considering the inability to perform an erecovery (because of the european version), there is no way but to send the device back in europe and wait another 1-1,5 months until it returns..
:crying:
Could anyone, please, give me any tips on how to reset the password and unlock the phone?
I would greatly appreciate your help
Same problem, did you solve it? Did you try to update firmware via three buttons?
Even if erecovery worked it would not erase the password unfortunately. I could get erecovery working for you but I don't think it will provide any solutions.
domestik said:
Same problem, did you solve it? Did you try to update firmware via three buttons?
Click to expand...
Click to collapse
Unfortunately, no.
I gave my mate back to the store where i bought it (in my country), and they asked their technical specialist to help me, so I'm just waiting and making a list of possible passwords that include 1 typo in any number.
What is important, that this specialist told me that it is not the first time when the device is permanently locked, he's already seen the chinese mate 9 with the same bug.
I tried to report this bug to the support center and wrote them 2 letters over these days, but they just do not respond..
duraaraa said:
Even if erecovery worked it would not erase the password unfortunately. I could get erecovery working for you but I don't think it will provide any solutions.
Click to expand...
Click to collapse
Thank you for your reply!
Could you, please, explain why mate 9 acts like some kind of terminator and does not allow me to reset the password in any way?
So there's basically no other solution but to completely format the internal memory at the factory?
103 views and still no solution...
Any ideas, please?
DemonRen said:
103 views and still no solution...
Any ideas, please?
Click to expand...
Click to collapse
Try search solution in Mate8's topics. May be it is same.
5[Strogino] said:
Try search solution in Mate8's topics. May be it is same.
Click to expand...
Click to collapse
Unfortunately, none of the methods that used to work with Mate 8 help with my Mate 9
The bootloader is locked and I wasn't able to enable the developer's mode or root the device before I rebooted it and it locked permanently.
And I don't have any Huawei id..
What is more, the store where I bought the device doesn't even know from which country it came, so they can not send it back for a factory formatting.
Soul crushing despair :crying:
Why haven't you contacted Huawei customer support (international) directly? They have more than one place to call. Did you try calling Europe's division? I know long distance can be annoying, but when you're out of options, it's best to deal with the manufacturer directly. Refusing you seems a bit odd.
Either way, all the best.
Even DC-unlocker (3-rd party tool special for Huawei) still not support out phone. Only way to wait when they will complete researching.
I'm glad it's not so easy to bypass Huawei's security. I'm about to receive my phone, and I would be unnerved if it was stolen and that easy for anyone to access my security login. I'm sure Huawei would help you provided you can show proof of purchase, it doesn't make sense?
Sent from my SM-N910F using XDA-Developers mobile app
opasha said:
Why haven't you contacted Huawei customer support (international) directly? They have more than one place to call. Did you try calling Europe's division? I know long distance can be annoying, but when you're out of options, it's best to deal with the manufacturer directly. Refusing you seems a bit odd.
Either way, all the best.
Click to expand...
Click to collapse
Thank you for your advice!
Yes, of course I tried to ask for help from the support senters of other countries.
United Kingdom Hotline: 08000 886 700, I had to find the international code to dial that number: +44 8000 886 700
A nice woman told me that if the device does not reset the password after the hard reset it means that there is something wrong with it and I need to get it checked. She also said that it was ment to be sold in the western Europe, so I should try and call to any countries from that region. She named Italy, Netherland,
France and Germany.
The only foreign language that I know is English, so I had to find a country where I could freel explain the problem to the support team..
Netherland Hotline: 0800 9188. The international code number didn't help: +31 0800 9188, the number is too short dial (mechanical voice tells me that the number is not in use).
Italy Hotline: 800 191 435 With code number: +39 800 191 435. I've also found this number on some forum where people said that they understand english, but I also wasn't able to dial it (the number is not in use).
France and Germany is out of my range because I don't know the language...
Still, I haven't got any solution
domestik said:
Even DC-unlocker (3-rd party tool special for Huawei) still not support out phone. Only way to wait when they will complete researching.
Click to expand...
Click to collapse
Thank you for your response!
I wrote to the DC-unlocker support team and they couldn't give me any information on how long it would take to complete their research and testing, which is sad..
Today I tried to initiate the system update by pressing volume up+down+power buttons while my phone was connected to the PC, aaaand now it's stuck on "Installing update 5%" for more than 1,5-2 hours. If I try to press the power button to switch it off it writes on the screen something like "Please release the power key to prevent the system from crash". Am I doomed? Is it realy stuck on the update and the phone will be bricked is I swith it off?
I suppose that my firmware is MHA-L29C432B109SP02
Tuffcheez said:
I'm glad it's not so easy to bypass Huawei's security. I'm about to receive my phone, and I would be unnerved if it was stolen and that easy for anyone to access my security login. I'm sure Huawei would help you provided you can show proof of purchase, it doesn't make sense?
Sent from my SM-N910F using XDA-Developers mobile app
Click to expand...
Click to collapse
Of course, I have a full package and a receipt of the store in my country, where I purchased my mate, but that does not help.
Officials in my country refuse to help me, because the device is Euro tested..
I contacted a legal expert and he explained to me that Huawei has no worldwide guarantee and support, that is why in my case I'm left out without help.
If you would really prefer your device to act like an alive brick in any situation just do not unlock your bootloader, do not enable developer's mode and never turn on usb debugging.
Hi DemonRen,
After rebooting fingertip recognition is not accepted, you have to fill up the required Password, but if you have Sim with Pin code before asking for Password it asks for this Pin code.
lionpeloche said:
Hi DemonRen,
After rebooting fingertip recognition is not accepted, you have to fill up the required Password, but if you have Sim with Pin code before asking for Password it asks for this Pin code.
Click to expand...
Click to collapse
Thank you for the advice!
I've read on the official site after the device locked itself that the fingerprint recognition is not allowed after the reboot, which seems extremely strange to me..
You see, the phone has no Sim card inside (I took it off when I was trying to do the factory reset) and my sim has no activated PIN anyway, so I don't think that's the problem..
It keeps asking for a password
DemonRen said:
Thank you for the advice!
I've read on the official site after the device locked itself that the fingerprint recognition is not allowed after the reboot, which seems extremely strange to me..
You see, the phone has no Sim card inside (I took it off when I was trying to do the factory reset) and my sim has no activated PIN anyway, so I don't think that's the problem..
It keeps asking for a password
Click to expand...
Click to collapse
You're welcome, did you try 1234 or 123456 ?
lionpeloche said:
You're welcome, did you try 1234 or 123456 ?
Click to expand...
Click to collapse
Not a bad idea. He should also try 0000.
lionpeloche said:
You're welcome, did you try 1234 or 123456 ?
Click to expand...
Click to collapse
opasha said:
Not a bad idea. He should also try 0000.
Click to expand...
Click to collapse
Thank you for the ideas
Actually, I tried around 70 variations of my password, including possible typos (the pass is long).
And of course 0000, 000000, 1234 and 123456, even though I was pretty sure that it wouldn't help..
I just wish that Huawei had some service where I could provide all the codes (imed,meid,s/n), pictures of the phone, package and receipt (cheque) and that it would be good enough for them to restore my password instead of refusing to help me
I could even send them my fingerprint, if they need to
Why don't you try to call France or Germany ? Most of the guys now are speaking English at least they can connect you to the one who does.

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