Related
Just spoke with the tech support department at tmobile... They say the tab will do voice but it has had the software removed from the build... Can someone please pull the phone apk and the phone utility apk from a euro build so we can test it on wednesday when it comes out. Hopefully this will solve the issue of no voice. He also confirmed it has all for gsm radios onboard and will work with the standard android data plan... Heres hoping...
Sent from my Dell Streak using XDA App
Hells yeah!
XDA GO GO GO GO GO GO !!
Just came back from demoing the Tab at my local tmobile store. It does use a standard sim. However the update is this: in the apps management screen, it seems that the only thing missing is the actual phone apk. The phone utility apk is there and the contacts apk is there. It looks like we just need the phone apk and then possibly the contacts merge apk to get voice enabled. Anyhow, the phone is being released at 11am pst tomorrow in my town, mine is on reserve so I will have it by 11:05am pst. anyone who wants to guide me into activating voice on this baby, send me a message and i will be happy to assist with trying some methods out.
I will need to try the following apk's from the euro version:
phone.apk
contactsmerge.apk
oh, the local reps looked on the computer and said that this device WILL require a webconnect data plan, not the unlimited android. There is a work around though... with voice enabled, you can call tmobile and ask for a tech support supervisor, open a trouble ticket and request an engineer to change your device ip range to that of a smartphone... then data and voice should work together. I had this problem on my aws version of the dell streak and it fixed it using unlimited voice and unlimited android data plans.
jdmadonna said:
Just came back from demoing the Tab at my local tmobile store. It does use a standard sim. However the update is this: in the apps management screen, it seems that the only thing missing is the actual phone apk. The phone utility apk is there and the contacts apk is there. It looks like we just need the phone apk and then possibly the contacts merge apk to get voice enabled. Anyhow, the phone is being released at 11am pst tomorrow in my town, mine is on reserve so I will have it by 11:05am pst. anyone who wants to guide me into activating voice on this baby, send me a message and i will be happy to assist with trying some methods out.
I will need to try the following apk's from the euro version:
phone.apk
contactsmerge.apk
oh, the local reps looked on the computer and said that this device WILL require a webconnect data plan, not the unlimited android. There is a work around though... with voice enabled, you can call tmobile and ask for a tech support supervisor, open a trouble ticket and request an engineer to change your device ip range to that of a smartphone... then data and voice should work together. I had this problem on my aws version of the dell streak and it fixed it using unlimited voice and unlimited android data plans.
Click to expand...
Click to collapse
i would appreciate any help you can give me. i tried pushing a modified phone.apk that was on this forum but with no success. i put my nexus sim card in there and when i launched my browser i was able to go to google.com and do a websearch. but when i clicked on a link i was sent to a tmobile site with a 404 error. not the same error that you get when u try to use a $10 data plan on a mytouch (it says u need to upgrade ur plan). it was an actual 404. but i am actually using the $10 data plan on my nexus, but since i was able to go to google.com i think theres away around this.
jdmadonna said:
Just came back from demoing the Tab at my local tmobile store. It does use a standard sim. However the update is this: in the apps management screen, it seems that the only thing missing is the actual phone apk. The phone utility apk is there and the contacts apk is there. It looks like we just need the phone apk and then possibly the contacts merge apk to get voice enabled. Anyhow, the phone is being released at 11am pst tomorrow in my town, mine is on reserve so I will have it by 11:05am pst. anyone who wants to guide me into activating voice on this baby, send me a message and i will be happy to assist with trying some methods out.
I will need to try the following apk's from the euro version:
phone.apk
contactsmerge.apk
oh, the local reps looked on the computer and said that this device WILL require a webconnect data plan, not the unlimited android. There is a work around though... with voice enabled, you can call tmobile and ask for a tech support supervisor, open a trouble ticket and request an engineer to change your device ip range to that of a smartphone... then data and voice should work together. I had this problem on my aws version of the dell streak and it fixed it using unlimited voice and unlimited android data plans.
Click to expand...
Click to collapse
Why don't you just flash it with the EURO firmware??
shollywood said:
Why don't you just flash it with the EURO firmware??
Click to expand...
Click to collapse
Is it known for sure that the hardware is identical? If not, I'd say that might be a good reason. This could lead to reversed buttons, inability to get into hardware, recovery mode, etc. Also, the system dates would likely display backwards from from the US does it too. Just my 2 cents.
It seem a much better idea to just pull what you want from a system dump of the euro firmware.
can someone please post these apk so we the U.S can work on calls thank you
I second that request... the guy I was working with yesterday and I were stopped at loading the phone apk as well...
Does anyone know if anyone else (anywhere) is working on a fix? I've googled and googled with not much success.
jdmadonna... all of the Euro firmwares are posted on samfirmware.com ... have you checked there?
I loaded the phone.apk onto the tab after rooting it with z4root. Then using root explorer. It loaded fine... but then a really wierd thing happened. The tab vibrated every couple of seconds and kept showing the message : android.phone has stopped working. This kept happening over and over. Finally I turned off the tab, and rebooted... that's when all hell broke loose... lost the network provider and lost the whole baseband on the tab. Nothing would bring it back... bricked the tab. I took it back today, will wait for more to come in stock and for a REAL developer to figure out how to bypass this problem... sorry guys, I tried... and it killed the tab!!
jdmadonna said:
I loaded the phone.apk onto the tab after rooting it with z4root. Then using root explorer. It loaded fine... but then a really wierd thing happened. The tab vibrated every couple of seconds and kept showing the message : android.phone has stopped working. This kept happening over and over. Finally I turned off the tab, and rebooted... that's when all hell broke loose... lost the network provider and lost the whole baseband on the tab. Nothing would bring it back... bricked the tab. I took it back today, will wait for more to come in stock and for a REAL developer to figure out how to bypass this problem... sorry guys, I tried... and it killed the tab!!
Click to expand...
Click to collapse
Sorry you bricked your tab :|.
I wished you would have tried to flash the Euro firmware before taking it back to see what happens as it was already bricked.
If the euro firmwares are flashable on the T-mobile model, voice should work just fine.
Geez jdmadonna.... WHAT a drag... I admire you trying...
I'm hoping some developer somewhere is working on this...
I made the decision today that I'm just not going to pay ~$1000 for the Euro Tab in order to get a phone... I love the tab.... but $599 tmo off-contract is all I can justify... I can afford more, but will not spend more.
So... if we can't get the t-mo working with phone... it's going back...
effing greedy US carriers who didn't want to "cut into their smartphone sales"...
thx again for trying... will they replace it?
btw... was that the Euro version phone.apk?
jdmadonna said:
I loaded the phone.apk onto the tab after rooting it with z4root. Then using root explorer. It loaded fine... but then a really wierd thing happened. The tab vibrated every couple of seconds and kept showing the message : android.phone has stopped working. This kept happening over and over. Finally I turned off the tab, and rebooted... that's when all hell broke loose... lost the network provider and lost the whole baseband on the tab. Nothing would bring it back... bricked the tab. I took it back today, will wait for more to come in stock and for a REAL developer to figure out how to bypass this problem... sorry guys, I tried... and it killed the tab!!
Click to expand...
Click to collapse
You didn't brick your galaxy tab. All you had to do is push the original files back. I pushed a modified phone.apk and got constant crashes. I made a backup of the original, you should always make a backup.
Purchased Sensation from Walmart 3 days b4 the initial launch, took the unit to a local Tmob store who in turn activated it..I already had 1 flex pay line and just added another line....Phone was activated with temp number because i was getting old numer from verizon ported to new line.....long story short Tmob ported to wrong line 2 days later fixed issued but since that time no data connection whats so ever.....Talked to about 20 tmob techs and still no internet!
You need to add an Android approved data service
Also make sure you turn on Mobile Connection in settings
ibbski said:
Purchased Sensation from Walmart 3 days b4 the initial launch, took the unit to a local Tmob store who in turn activated it..I already had 1 flex pay line and just added another line....Phone was activated with temp number because i was getting old numer from verizon ported to new line.....long story short Tmob ported to wrong line 2 days later fixed issued but since that time no data connection whats so ever.....Talked to about 20 tmob techs and still no internet!
Click to expand...
Click to collapse
Dude I couldnt go one day lol....
There are steps to ensure you get connected. First off I assume you are still getting phone calls and you can make them as well? Next do you get 4g icon showing up with the little white arrows going up and down?
If so you need to determine you have the following:
1. Use the SIM that came in the box. Just do it!
2. Ensure your IMEI is on tmo's system.
3. Make sure you are on a data plan for ANDROID or coded "Universal" in some cases.
That should get you back up and running unless you have other issues. Did you get trouble tickets created with tmobile in regards to your data issue? You spoke with 20 reps I am suprised not a one offered to call you back in regards to your issue. Usually trouble tickets get resolved in 3 days time.
Everthing tried
THe one funny thing about this since day 1 in the tmob system it says i have a mytouch 4g....yold all 20 techs i have a Sensation.....trouble ticket put in today...hope this works
It really doesn't matter, because the data plan is the same.
i had the my touch preferred plan then they changed it to the pref andriod plan the rep said just incase.
Hello
new on here, and hoping someone can point me in the right direction please - I think my phone has developed an issue with it's IMEI, it will no longer register on any networks to make calls or send texts, although 3g internet works. It is a galaxy Note GT N7000 on android 4.1.2 and seems to have a generic 00499 IMEI number. I live in the UK
I've had the phone since new with my contract. I wondered if something happened after the last android update, or whether it has developed another issue. I didn't want to renew my contract, so when it expired I started using a PAYG SIM, and that has been fine for the last 3 weeks so I don't think my phone is locked. The SIM works in other phones so there is credit and network coverage.
It is unmodified, and I have never rooted the device, or installed any custom software. I read online that that automatic updates can sometimes cause Galaxy phones problems resulting in a default IMEI number. As I have only installed automatic updates through KIES and via my previous mobile network, I wondered if this has caused a preoblem, of if the phone is blocked!?
I would send it for repair but I don't live near any repairs shops :crying: I don't want to change the IMEI just restore it to what is on the label if that will fix the 'not registered on network' problem.
If it means buying a new mobile, then I'm happy to learn something new to try to repair it....just where to start?
thanks in advance :fingers-crossed:
Ok so its bad enough I cant talk and surf or receive data messages or notifications while on the phone.... Had to get over that...lol
To make it worse some days I am not getting incoming calls!!!!! I will get voicemails and text from people saying they tried to call me. I noticed this happens a lot when I use the internet...Even does it sometimes without me using the internet. Even test called from a land line and sure enough it rang through the land line but my note 5 never rang.
Anyone else having this problem??????
wow seems to me like samsung dropped the ball
Yes i am i think i am going to unroot but now with not getting samsung pay back i don't know.
gn4life84 said:
Ok so its bad enough I cant talk and surf or receive data messages or notifications while on the phone.... Had to get over that...lol
To make it worse some days I am not getting incoming calls!!!!! I will get voicemails and text from people saying they tried to call me. I noticed this happens a lot when I use the internet...Even does it sometimes without me using the internet. Even test called from a land line and sure enough it rang through the land line but my note 5 never rang.
Anyone else having this problem??????
Click to expand...
Click to collapse
I just came across this thread by chance. I am having the exact same problems though initially thought that my network provider (in the UK) made a mess of things when switching my number to a nano sim. It is simply the most annoying problem ever, though I have yet to identify whether this is a problem with the handset or the software. I regularly get messages stating that I have "X" amount of voicemails and have even conducted a similar test to yours with the same result. For the record my handset is the N920c (I'm assuming you have an american variant) which would hopefully imply that this is a software issue?
EDIT:
There are several ways to try and fix this, though so far I none have worked for me (particularly because of my variant of Note 5). It seems we are not the only ones who have had this problem - a quick google search indicates people with various phones on various networks over the course of the last 5 years have had this problem and the fixes are very generic:
- Try and disable VoLTE (Voice over LTE) under call settings - this seems to be the most common fix.
- Get a new nano sim from your service provider.
- Ask your provider to disconnect then reconnect your phone from their network.
- Disable the "do not disturb" option under settings (if there is one.).
Mitha88 said:
I just came across this thread by chance. I am having the exact same problems though initially thought that my network provider (in the UK) made a mess of things when switching my number to a nano sim. It is simply the most annoying problem ever, though I have yet to identify whether this is a problem with the handset or the software. I regularly get messages stating that I have "X" amount of voicemails and have even conducted a similar test to yours with the same result. For the record my handset is the N920c (I'm assuming you have an american variant) which would hopefully imply that this is a software issue?
EDIT:
There are several ways to try and fix this, though so far I none have worked for me (particularly because of my variant of Note 5). It seems we are not the only ones who have had this problem - a quick google search indicates people with various phones on various networks over the course of the last 5 years have had this problem and the fixes are very generic:
- Try and disable VoLTE (Voice over LTE) under call settings - this seems to be the most common fix.
- Get a new nano sim from your service provider.
- Ask your provider to disconnect then reconnect your phone from their network.
- Disable the "do not disturb" option under settings (if there is one.).
Click to expand...
Click to collapse
I called sprint store ( my service provider)... they told me they never heard of that issue before with the note 5. Yes i have an American Samsung Note 5 through them.
They had me dial ##72786#.....This did some type of update to my phone and I think disconnect then reconnect my phone to their network.
Not sure if this did anything will have to wait and see. I did have to use my internet to show a store an online coupon....and for once it worked in a timely manner. So use to this phone never working when I need it to.
Overall my internet or phone does not work in the places I use to be able to use my Note 2 in everyday. Have no idea if its a Sprint or Samsung issue... Leaning towards Sprint. Just sick of it... If anyone else offered truly unlimited and unthrotled data I would switch in a second. I wouldn't even switch I would just stick sprint with the remainder of my contract and eventually get it removed from my credit report...
Some other issues I was having...
-random resets sometimes several times a day
-Erratic battery life...
-Would take AT LEAST 20-45 seconds before it would dial an outgoing call
The reset might of fixed these...
gn4life84 said:
I called sprint store ( my service provider)... they told me they never heard of that issue before with the note 5. Yes i have an American Samsung Note 5 through them.
They had me dial ##72786#.....This did some type of update to my phone and I think disconnect then reconnect my phone to their network.
Not sure if this did anything will have to wait and see. I did have to use my internet to show a store an online coupon....and for once it worked in a timely manner. So use to this phone never working when I need it to.
Overall my internet or phone does not work in the places I use to be able to use my Note 2 in everyday. Have no idea if its a Sprint or Samsung issue... Leaning towards Sprint. Just sick of it... If anyone else offered truly unlimited and unthrotled data I would switch in a second. I wouldn't even switch I would just stick sprint with the remainder of my contract and eventually get it removed from my credit report...
Some other issues I was having...
-random resets sometimes several times a day
-Erratic battery life...
-Would take AT LEAST 20-45 seconds before it would dial an outgoing call
The reset might of fixed these...
Click to expand...
Click to collapse
So it seems that getting your line disconnected/reconnected has also worked for several other people too; which correlates with your experience. Let me know how it has been performing since the reset/re-connection if you can. Whilst I haven't had the random resets I do get inconsistent battery life and I definitely still have the 20+ seconds dial out problem. Like I said, I have found threads were people have had the exact same problem over many years with different phones/providers which leads me to believe it has something to do with the way companies set-up a new phone line for customers.
Mitha88 said:
So it seems that getting your line disconnected/reconnected has also worked for several other people too; which correlates with your experience. Let me know how it has been performing since the reset/re-connection if you can. Whilst I haven't had the random resets I do get inconsistent battery life and I definitely still have the 20+ seconds dial out problem. Like I said, I have found threads were people have had the exact same problem over many years with different phones/providers which leads me to believe it has something to do with the way companies set-up a new phone line for customers.
Click to expand...
Click to collapse
Did not work still missing a ton of incoming calls. Important business calls at that..
I have the same exact problem. I am leaning towards samsung for this. My wife's note 2 is always ringing and my note 4 and 5 is right next to it and doesn't ring when I try calling.
Sent from my SM-N920P using XDA Free mobile app
I have the American variant of the note 5 for sprint & never had that problem & my phone is rooted running moar rom v1.3
Im having issues too with signal drops, is like samsung doesnt recognize quick when 4g switches to 3g a 2g and it freezes on 4g not letting me watch anything until it switches to 3g and everything starts running again...in some cases it will just drop all data..i called and they did all they can do and still having the issues...anyone know how to end lease returning phones brand new and not having to pay full price of the phones??
randy021186 said:
I have the same exact problem. I am leaning towards samsung for this. My wife's note 2 is always ringing and my note 4 and 5 is right next to it and doesn't ring when I try calling.
Sent from my SM-N920P using XDA Free mobile app
Click to expand...
Click to collapse
Exactly. Been saying in every thread how my Note 2 never would do this. Missing IMPORTANT calls is not an upgrade.
smallyetzon said:
I'm having issues too with signal drops, is like Samsung doesn't recognize quick when 4g switches to 3g a 2g and it freezes on 4g not letting me watch anything until it switches to 3g and everything starts running again...in some cases it will just drop all data..i called and they did all they can do and still having the issues...anyone know how to end lease returning phones brand new and not having to pay full price of the phones??
Click to expand...
Click to collapse
I am in the same boat with you I want out of this contract and lease. Been on the phone with tech for hours. Been given the run around at the store....Only for them to waste my time. Yet I'm still on the hook every month for a high priced plan, lease fee, and the $200 deposit for the "upgrade". This has caused me lost money business wise and missed opportunities socially as a single active person. Really don't see how they can keep me in this contract at this point. To the point where I'm ready to walk away.
What can we do? This is not right. I have also lost business calls. It is not only sprint. ..Verizon customers have the same issue.
Sent from my SM-N920P using XDA Free mobile app
randy021186 said:
What can we do? This is not right. I have also lost business calls. It is not only sprint. ..Verizon customers have the same issue.
Sent from my SM-N920P using XDA Free mobile app
Click to expand...
Click to collapse
I'm at a loss too. I don't know what to do. Who has the time in their day to spend hours on the phone or go into the store during my working hours several times to get nothing solved. My next move is to just walk away from my contract with the phone and hope i can get it unlocked onto Metro PCS because they are the only other unlimited data that doesn't bottle neck data speed.
Wow it's got to be the device than if Verizon is having the issue too. Sprint store claims that everyone loves the note 5 and they have never had this problem. Let me know what you plan on doing to please.
I spent over 2 hours last nite with att reps trying to enable numbersync to work between the s3 and s8 phones.. the s8 phone is an unlocked phone (not bought through att), only to find out today via another rep that the phone must be bought via ATT or truly att branded.. which i find a bit absurd, as i think others have succeeded..
Is this really the case.. anyone know or have this same experience?
Specifically this error would appear after going through the get started via the watch then on the phone (after creating a seperate accessid):
Oh darn! We can't enable device syncing on this phone. Want to find out more? Call us at 800.331.0500 so we can help.
(MSSITWINREL12)
If this turns out to really be an unlocked phone issue (which is a bit ridiculous), i think i read that it might be possible to take my sim card out of that phone and put in another phone that is att branded, enable number sync then put the card back in my s8 and go from there
Thanks
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
pasco8525 said:
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
Click to expand...
Click to collapse
Thanks for the reply.. your saying you had an unlocked tmobile phone on att and it was working till a recent tizen update then?
The rep further told me to take the phone to the best buy samsung experience store and have it flashed with the att firmware to get around this issue.. maybe not needed then? (which i assume means a wipe and possibly lose my unlock)
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
karlkarloff said:
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
Click to expand...
Click to collapse
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
markm75 said:
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
Click to expand...
Click to collapse
.
When I first bought the watch it was for the numbersync feature. My first problem was even though the Samsung rep and the bestbuy rep said that it would work with my Note3, it did not. took several calls and many hours of trying to figure out the HD Voice (VOlte) provisioning. Bought a TMobile Note 4, rooted and rom'ed this worked to setup numbersync. the only problem was it would occasionally turn off numbersync, this occurred about once a month. Then if failed completely said that this line is not accceptabl;e for numbersync. this was after about six months. Discovered that it appeared to be age of firmware related, I was on a TM firmware that was several updates out of date. When I odin flashed the latest firmware numbersync worked again until the recent update to 3.0.0.1 on the gear firmware. Now I have the line not acceptable for numbersync again. I'm going to try to update firmware again to see if that works. If not I will probably look to change carriers to TM. will cost the price of a new watch, but will get me out of AT&Ts locked boot loader.
BTW, setting up numbersync on a different phone and switching back will not work, Tried several times and as soon as you turn on the phone that is not HD Voice capable with your SIM card in it the system sees it and turns off numbersync almost instantly. went throught that trying to get my Note 3 to work.
In all my experience the Samsung and AT&T reps were not a good resource. Numbersync does not appear to be a very popular feature and they do not know much about it.
pasco8525 said:
.
When I first bought the watch it was for the numbersync feature. .
Click to expand...
Click to collapse
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
markm75 said:
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
Click to expand...
Click to collapse
Yes, that is the whole point of numbersync. The watch uses the phones number not it's own.
Tried updating to the latest firmware and a ROM based on it. No luck still get a rather comical response "Oh darn! We can't enable device syncing on this phone. " worked until the tisen update.
There also seems to be confusion on numbersync with the att reps.. one person told me the watches dont need their own numbers.. that numbersync is all we need (but how would the watch make a call if the phone is off).. another said yes they need external numbers for number sync or solo
edit: i see your last post.. so the latest reps are correct then.... so they assigned us numbers and $10 access fees each with activation fees for no reason basically.. ugh
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Just a quick note...i too spent 3 hours in an AT&T store trying to get numbersync to work..., finally returned the S3 Frontier cancelled the number in it and left frustrated...i now have a GS8 unlocked on AT&T through my work...that is synced to a Verizon Gear S3 Classic lte and i simply use call forwarding with YouMail. If i do not answer my phone after 3 rings it gets sent to my watch and if I still do not answer then Youmail picks it up..If I call out or text with the watch separately then I just let my customers know that I have 2 numbers 1 for my cell and one for their watch. I just don't think AT&T is ready for the Numbnersync technology yet and they just don't care enough to train their own people on it, sad as it is a good promise...
Sent from my iPad using Tapatalk
pasco8525 said:
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Click to expand...
Click to collapse
I meant phone number.. are you saying phone number? After the rep said i didnt need a phone number for each watch, she credited me back the cost of the two lines and said just to contact them that they would enable the numbersync once i had the phones ready.. I'm assuming number means imei, which they still have in the system.
Yes each watch has to have it's own phone number. I believe this is another case of AT&T rep not understanding number sync.
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
markm75 said:
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
Click to expand...
Click to collapse
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
markm75 said:
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
Click to expand...
Click to collapse
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
eaglerugby04 said:
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
Click to expand...
Click to collapse
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
Thanks. It sounds like the latest firmware they did seems to fix some of the issues from bringing a non-ATT phone over but does not resolve everything. It looks like I won't be able to do this though. ATT and the ebay seller are unable to clear the ICCID on my watch, I have to sadly do a return now.
Kinda unrelated, yet ATT was horrible even for normal Sammy phone/watch. After dumping ATT service/hardware for various reasons a few moths back... Sammy watch/phone from Verizon hardware/service works flawlessly. Am carrier neutral, but one works reliably, one didn't.
BTW, Sammy pay via watch hiccuped via ATT at times, yet works flawless via Verizon.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
well 5 chat people later they finally fixed the unknown callerid issue.. apparently there is an internal back end feature for numbersync regarding it set to active and on.. both toggles were on.. the rep removed the "on" and now my callerid shows my number when calling from my phone (and from the watch when watch is in solo mode too).. everything works! :laugh: