No sound when recording videos - Sony Xperia XZ Premium Questions & Answers

Hey all,
I have experienced no sound when recording videos for a few months now. There is no way of knowning there is no sound until the moment has gone and I replay the video back.
If I restart the phone the sound is then recorded for a week or days, I don't know.
I think it was OK before the last update but I may be wrong.
Has anyone else experienced this?
Thanks.

Hello, same issue here. Sony Xperia XZ Premium, all updates installed. First time i've noticed that issue a week ago. Restarting the phone helps, but then again after some time, video is recorded with no sound (sound option is on).

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Video recording bug ?

Hi, i just received my Sensation today , i'm pretty happy with it so far but then i found a nasty bug.
After i record a video, looks like the soundcard of the phone just went dead, i cant play video , cant play music, there's no sound from the phone at all. I have to restart the phone to get sound back.
I also tried to uncheck stereo recording and different resolution but still no result. And this happens every single time.
Has anyone encountered this problem before ? is this a normal bug ?

Latest 8x Update broke sound!

About 3 days ago I installed the lastest OTA update (OS Ver: 8.0.10211.204) and now when I try to play videos the sound has no bass at all. This is both with the built in media player and app (ie, Tube pro). Also after the update beats stopped working, turning it off resulted in louder sound than having it on. Another reboot fixed this, normal mp3 playback still works fine however. But my phone is now useless for playing videos.
Is anyone else having this problem?
Jdixon85 said:
About 3 days ago I installed the lastest OTA update (OS Ver: 8.0.10211.204) and now when I try to play videos the sound has no bass at all. This is both with the built in media player and app (ie, Tube pro). Also after the update beats stopped working, turning it off resulted in louder sound than having it on. Another reboot fixed this, normal mp3 playback still works fine however. But my phone is now useless for playing videos.
Is anyone else having this problem?
Click to expand...
Click to collapse
Kinda similar to mine, but I don't have beat's on and off, nor is video having problems.
Try do a hard reset, once or twice to force it to "update properly"
It helped for me, not fixing the problem altogether but it became better after hard reset
Jdixon85 said:
About 3 days ago I installed the lastest OTA update (OS Ver: 8.0.10211.204) and now when I try to play videos the sound has no bass at all. This is both with the built in media player and app (ie, Tube pro). Also after the update beats stopped working, turning it off resulted in louder sound than having it on. Another reboot fixed this, normal mp3 playback still works fine however. But my phone is now useless for playing videos.
Is anyone else having this problem?
Click to expand...
Click to collapse
I had this problem with my 8X. After the Portico update (8.0.10211.204), Beats Audio no longer functioned. Turning Beats Audio on/off had no effect. Music went from sounding completely AWESOME before Portico to sounding weak. I tried several Hard Resets to no avail. Got a replacement 8X from T-Mobile that did not have Portico, and Beats Audio worked fine. Well, two days ago I accidentally accepted the Portico update on my new 8X and am having the EXACT same problem with Beats Audio. This is so frustrating!
OP, you said a reboot fixed your sound issue? Does toggling Beats Audio on/off produce an extremely noticeable increase in bass and sound quality? For the record, I am having no problems playing videos as far as I can tell.
Well a hard reset did not fix my problem
@kpmblue7 When beats did not work turning it on actually made the sound worse! After a reboot or two beats started to work as I should again. Going to try flashing the ROM when the andriodfiles website is back up and then update again. If the problem persists after that I will be going to my carrier to get a replacement or possible exchange to a Nokia 920.
Jdixon85 said:
Well a hard reset did not fix my problem
@kpmblue7 When beats did not work turning it on actually made the sound worse! After a reboot or two beats started to work as I should again. Going to try flashing the ROM when the andriodfiles website is back up and then update again. If the problem persists after that I will be going to my carrier to get a replacement or possible exchange to a Nokia 920.
Click to expand...
Click to collapse
Nor did it fix mine. This is my second 8X with this issue. Very annoying. And to make it worse, NO ONE else seems to be talking about it (except this thead) so I don't know if it is ever going to get noticed and fixed. It would be a huge coincidence that BOTH of my 8Xs would have the same issue if it did not affect every single unit.

Can't hear sound when recording video

Hi.
So I'm getting this issue that I have no sound when playing a recorded video with all the camera apps I'm using
YouTube are working fine.
Can anyone think of a reason and solution?
It was working fine couple of days ago.

Disable snapchat video recording sounds. (Maybe by deleting sound files?)

Hello. So I have this problem with my new phone (Huawei Honor 7) that whenever I record a snapchat video it plays a sound when it starts and stops recording. I did not have this issue using my old phone which is a Sony Xperia Z1. The sound is comming through the speaker even if my heaphones are plugged in and my sound is muted.
I thought abou deleting the soundfiles but I have no idea where to look for them. Does anyone know where the sounds are saved? I have also not rooted the phone if that is of any importance in this case.
Thanks alot!

Awful audio distortion/clipping in loud environments.

Hey Guys!
I have a problem lately on my s6.
When i record videos in loud environments the audio gets really distorted and the video gets unusable.
Its really annoying since i like to record videos when i go to concerts etc.
Never had a problem with it until a few weeks ago.
Does it have something to do with nougat?
Here are some examples:
youtu.be/wb_8UHzyEO4
youtu.be/Dh4ZNHt-hsc
Do you know what causes this and is there any fix?
Maybe theres an audio mod which includes auto gain control or a limiter or something?
Thanks in advance!
Hi, I am having the exact same issue,
One day in a club my microphone was fine and the next absolutely unusable with horrible clipping!
Did you find a fix?
Calum
Same problem!
wow..what a grap phone i got...they are not able to put in a working limiter / loudness adjustment..

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