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Hello,
I recently got a One+ plus phone.
Today, my phone's microphone all of a sudden did not work.
If I call someone they aren't able to hear me. But, if I use Speakerphone they CAN hear.
If I use an external headphone cable. They can hear!
Please help me quickly fix.
- Neo
Neo said:
Hello,
I recently got a One+ plus phone.
Today, my phone's microphone all of a sudden did not work.
If I call someone they aren't able to hear me. But, if I use Speakerphone they CAN hear.
If I use an external headphone cable. They can hear!
Please help me quickly fix.
- Neo
Click to expand...
Click to collapse
have you test it with an app (for example Elixir 2)?.
Regards!
pakordo said:
have you test it with an app (for example Elixir 2)?.
Regards!
Click to expand...
Click to collapse
I did and i'm getting 24DB or something. But it does not work when I make a call
2) Tried recording app. It just records nothing (it just plays some sound but not really my voice)
- R
Did you install something then mic stopped working?
Did you changed any settings then mic stopped working?
Do you try a hard reset?. (Backup data first).
Regards!
Saludos!
I don't have a oneplus one, but I have the same problem on my Nexus 4. And so do many others from googling. Sometimes it works and sometimes it doesn't now. I do have to turn on speakerphone when the mic doesn't work or use a bluetooth device. I bought a replacement mic and waiting for it to see if its a hardware problem since someone else was able to fix it by replacing it, while others don't. Try clearing the Google Search app and trying it. Some users were able to fix there's on the N4 by clearing the data or deleting that app. I noticed mine clearing it gets the mic back working, and I also noticed it messes with my bluetooth device. Playing music on the Music app or Youtube app it will pause, and I will keep pressing play but it'll pause it immediately unless I swipe up for google search and go back to the app and it'l play just fine.
pakordo said:
Do you try a hard reset?. (Backup data first).
Regards!
Saludos!
Click to expand...
Click to collapse
Yes. I did do a hard reset. Still the same issue.
Google now/ Recorder = does not work!
SPEAKERPHONE = MIc works!!
But, when I ran the "Color" rom, the recorder works! But not in CM11 or PA. (*Confused*)
gd6noob said:
Did you install something then mic stopped working?
Did you changed any settings then mic stopped working?
Click to expand...
Click to collapse
Nope. I did nothing!
I was on stock and this happened!
Please help guys!
I have exactly the same problem.
My friends can't understand me anymore when we are talking. They can hear me, but my voice sounds kind of "metallic"... like a robot..
Neo said:
Yes. I did do a hard reset. Still the same issue.
Google now/ Recorder = does not work!
SPEAKERPHONE = MIc works!!
But, when I ran the "Color" rom, the recorder works! But not in CM11 or PA. (*Confused*)
Nope. I did nothing!
I was on stock and this happened!
Please help guys!
Click to expand...
Click to collapse
Your main mic might be damaged. Try the mic mod from the OP in this thread and report back
http://forum.xda-developers.com/showthread.php?t=2967925
sent from my amazingly awesome OnePlus One with Stereo Mod
Don't forget to hit thanks!
I have a Galaxy S5 Active and have recently started having a problem. Occasionally when I dial a number, no sound will be output even though the phone is making the call, and the timer at the top corner counts as if the call is working. I'd say it does this about 1 out of 5 calls, I have to hang up and call back and it will work fine. I am not positive, but I think this may have started with the recent 4.4.4 update. I really dont want to restore my phone if not necessary.. anybody heard of this issue?
cohokiller673 said:
I have a Galaxy S5 Active and have recently started having a problem. Occasionally when I dial a number, no sound will be output even though the phone is making the call, and the timer at the top corner counts as if the call is working. I'd say it does this about 1 out of 5 calls, I have to hang up and call back and it will work fine. I am not positive, but I think this may have started with the recent 4.4.4 update. I really dont want to restore my phone if not necessary.. anybody heard of this issue?
Click to expand...
Click to collapse
Maybe it's the front ear speaker issue or network connectivity problem.
Next time you get this problem, see if the loudspeaker option helps to find if the front ear speaker is damaged
GokulNC said:
Maybe it's the front ear speaker issue or network connectivity problem.
Next time you get this problem, see if the loudspeaker option helps to find if the front ear speaker is damaged
Click to expand...
Click to collapse
I have tried this and there is still no sound even in loud speaker mode. I have also verified that other caller cannot hear me also
I think this issue is with Google play services... Try to search on xda or Google about it. I had read somewhere about it
Tried clearing cache of google play services like suggested in another thread.. but it didnt help
I should also mention that the problem only occurs when I am the one making the call, never when I receive a call
bump
bump
cohokiller673 said:
Tried clearing cache of google play services like suggested in another thread.. but it didnt help
Click to expand...
Click to collapse
If you have root then try to disable google play services and other Google apps. And check if problem occurs in 2-3 days.
the problem is: when I'm on call, the mic works perfectly, but when I turn on the speaker, the microphone stops working, , when I'm on a WhatsApp call or facebook call the mic works well, even when i activate the speaker, the problem is only whe i activate the speaker on a normal call,,,
any idea?
dis anyone else have this issue?
please help!
speaker phone problem
I am now having the same problem. I can use the microphone for notes or other dictation, but it is inconsistent for the telephone speaker phone. I restarted the mate 7 and it worked for a short time and then stopped working. I recently encrypted the phone, but otherwise using the same apps except for adding WAZE.
Any help would be greatly appreciated.
RB
omar_alex01 said:
the problem is: when I'm on call, the mic works perfectly, but when I turn on the speaker, the microphone stops working, , when I'm on a WhatsApp call or facebook call the mic works well, even when i activate the speaker, the problem is only whe i activate the speaker on a normal call,,,
any idea?
dis anyone else have this issue?
please help!
Click to expand...
Click to collapse
Is it trying to route to BT instead?
What do you mean by BT?
Bluetooth.
The bluetooth was turned off so that wasn't the problem. Today, the speakerphone mic is working, at least for the moment. It is a bit frustrating. I emailed Huawei tech service, but in the past, there were not too helpful.
rwbainc said:
The bluetooth was turned off so that wasn't the problem. Today, the speakerphone mic is working, at least for the moment. It is a bit frustrating. I emailed Huawei tech service, but in the past, there were not too helpful.
Click to expand...
Click to collapse
I have the same problem. Did you find a solution?
Sent from my HUAWEI MT7-TL10 using Tapatalk
Unfortunately, no, I have not solved the problem. I find that if the speaker phone (microphone) is working, it may go off in mid-conversation. Yet, as someone else pointed out, the speaker phone (microphone) works perfectly with Whatsapp, dictation, and using it for other voice commands. It seems to be only related to telephone calls. The mate 7 is an MT7-L09, android 5.1.1. And, of course, Huawei doesn't even respond to customer service emails.
I finally received a message from Huawei tech service suggesting that it might be a bad sim card. However, it seems hard to believe that the microphone works well without the speakerphone and is intermittent while using the speakerphone. Does anyone else have any suggestions?
Has anyone tried a factory reset to see if it solves the speaker phone mic problem. It might be worth a try. Thanks.
I have the same problem . How can I solve it ?! :/
I wish I knew. Obviously, there are quite a few people who have developed this problem, but there is no real help here or with Huawei. I asked before if anyone tried a factory reset, but there was no reply.
Just remove the ok google option and then remove the google now... it will work ok after. I had the same issue andtjis fixed it. Hope this helps
Sent from my HUAWEI MT7-TL10 using XDA-Developers mobile app
I tried doing what OscarBaia suggested, but it didn't work. However, I am not sure if I did it correctly. I never used google now. How did you remove the ok google option and google now? Please be specific. Thanks.
Use Titanium backup and root and remove The google now aplication...
Sent from my JAZZ using XDA-Developers mobile app
Thanks for the information, but I really don't want to root the phone. I've used Titanium Backup with another phone and it was great. I guess I will have to look for another solution.
Yes another solution, call Huawey and use warranty to replace phone
Sent from my JAZZ using XDA-Developers mobile app
OscarBaia said:
Use Titanium backup and root and remove The google now aplication...
Sent from my JAZZ using XDA-Developers mobile app
Click to expand...
Click to collapse
I'm facing the same issue. I disabled OK Google and uninstalled Google Launcher using Titanium Back but still no luck.
Any other way to uninstall Google Now?
Unistall google now
Sent from my HUAWEI MT7-UL00 using XDA-Developers mobile app
OscarBaia said:
Unistall google now
Sent from my HUAWEI MT7-UL00 using XDA-Developers mobile app
Click to expand...
Click to collapse
I don't see Google now in titanium backup.
BTW, I tried factory reset too. No joy.
Guys, this issue has been pestering for a month now and I seem to have not found a fix for this yet. I first started to notice the problem with my phone when I was unable to attend the calls, the screen will usually get stuck or i will not be able to swipe up the green button during the call. Even if sometimes I manage to i will be able to hear the other person speak but I wont be able to speak to them. So sometimes once I restart the phone it will seem to work fine for an indefinite period of time and again it starts.
Then things started getting very bad, sometimes during normal device usage, the screen just turns to a monochrome black and white screen ( just as you see when there was no signal on older television sets). And when I switch to the bootloader screen, when I power the device on, I get a very thin green line for an instant on the screen and then the booting sequence starts.
I have made a lot of factory resets and stock image flashing, and by far I noticed one considerably situation, the times when the sound functions fine, the booting sequence where the 4 google dots animation appears and when there is no sound, the booting sequence gets stuck on Google and made by Google screen.
Other observations are during abnormal device behavior, no function related to sound will properly. To elaborate it, Google assistant wont work, videos cannot be played and even the system sounds wont be heard. I am open to suggestions here. Please let me know what can be done to test the phone out. FYI I know there is a problem with the Pixel microphone, but I am not convinced that its the exact problem. Please correct me if I am wrong. Thank you.
Sounds like a hardware defect. RMA if possible.
Sent from my Pixel using XDA Labs
It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.
That's the only way I suppose!...did you get the phone directly from the Google store?...are they accepting phones bought from a retailer?...since I am in Singapore now...Google support is next to nothing here...try contacting them but it's of no use...only when I get to India I will be able to go forward with the replacement!.....but the thing is .... yesterday...I updated the phone to Oreo and the audio stopped working completely....and after repeated switching between safe and normal mode....the speakers are working now...but the microphone is still busted.
This happened to me, I was given a replacement phone from EE UK
Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.
MK1207 said:
Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.
Click to expand...
Click to collapse
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did
ndiri said:
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did
Click to expand...
Click to collapse
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!
MK1207 said:
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!
Click to expand...
Click to collapse
well, its been almost an hour the phone wont turn sound back on.
Keep switching it to and out of safe mode...at some point ideally at least the speakers must start lest the microphone. Tried contacting Google about it and no response at all...mine started acting weird only for the past month...I suppose from the Aug months patch update....tried reverting it back to previous stock versions...but I suppose the damage is permanently done
When I contacted google, they told me to send it back to Canada and let someone there give it to google.. which won't happen in my case , my phone also started acting like this after Oreo beta . Now I will restart the phone whenever it happens to get it back working :/
The only reason I am still sticking to this phone is coz of it's camera. Planning to get back to India around December to get this fixed. Support for pixel in Singapore now is next to nothing since it wasn't launched here. I had no problem at all with the Nexus line up but this is kind of a disappointment.
Alaadragonfire said:
It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.
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Click to collapse
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround
MK1207 said:
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround
Click to expand...
Click to collapse
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..
Alaadragonfire said:
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..
Click to expand...
Click to collapse
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?
MK1207 said:
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?
Click to expand...
Click to collapse
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated
Alaadragonfire said:
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated
Click to expand...
Click to collapse
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?
MK1207 said:
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?
Click to expand...
Click to collapse
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.
Alaadragonfire said:
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.
Click to expand...
Click to collapse
Planning to do just that....I may have better luck with a custom kernel...will post an update once I have flashed it.
I had been on the 8.0 beta for a while. Then got 8.0.
Though just 2 days ago, my mic was starting to have issues. Then yesterday, only my speaker phone would work.
Now I can't get any audio/mic except though Bluetooth (I've got a portable speaker with a mic, and Bluetooth on my car.
Contacted Google support. Will be getting a replacement on their warranty.
They didn't tell me this, but I did some searching, and apparently many of the pixels (mostly from the first 3 months of production) had an issue with the soldering of the audio codec. though usage, little bumps here and there, that soldering can get loose. Which explains why my audio and mic were spotty, and within an hour yesterday morning, all aspects of it stopped working.
So, it's a hardware issue.
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
i heve same problem with my gtr2
Same problem can pick up call but speaker and mic is not working , **** update after Alexa integration was added , and had no luck with gps positioning yet
Same problem with me, please help if anyone get the solution
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
Ya from 2-3 days I am also facing this same issue. Please someone help oit with its resolution.
sidbvm321 said:
Same problem can pick up call but speaker and mic is not working , **** update after Alexa integration was added , and had no luck with gps positioning yet
Click to expand...
Click to collapse
After this update both microphone and speaker has stopped working.
same here, restart frequently music and mic not working, possibly it's hardware problem, did you guys tired service center?
Same here in France.
After last update, no Alexa ... I try restarting watch but without effect.
Finally I do a factory reset and Alexa appear.
But... With
- Random restart on watch notification.
- No microphone.
- No speaker.
Support in France link me to an English page to create ticket (https://support.amazfit.com/en/ticket/create).
I've create ticket with link and sent logs with Zepp app.
Here the result:
Hi there,
Thanks for your reply!
Our developers have checked the logs you submitted. The information in the logs shows that the problem may be caused by the audio damage. So we may suggest you contact the seller to return the product for further examination.
Thank you for your cooperation! Please feel free to contact us if you need any additional assistance! Have a great day!
Sincerely,
Tiffany
Now, I'm waiting for answer from seller.
Let's see
I have made contact to Amazfit just like Zorelien. First they said it could be a problem in hardware. they said same thing to me, to contact the seller. I know that will not be the solution, once i return this watch and they give me a new one, after I procedure with an update will happen the same thing. so I told them this is a software issue, a BUG. I see many users with the same issue, looks like this new update (with the ALexa) causes a conflict with the audio controller ( Mic and speaker) . Probably Alexa is doing that. So what we really need is a new update with this Bug fix. If we all complain to the Amazfit they will get that sooner. I'm wating for a few months , I still have time (warranty) if the update not shows up in time I will return the watch.
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
this started happening after Alexa update? i wonder but something related to hardware I guess. heating something fails mic and sound.
indiwap said:
this started happening after Alexa update? i wonder but something related to hardware I guess. heating something fails mic and sound.
Click to expand...
Click to collapse
For me, yes it start after Alexa update.
I think it'll be Alexa and hardware conflict.
Amazfit Support ask me lot of question about this problem, it ask me to send them video... Amazfit work on this bug.
anyone got solution? they replaced or repaired?
No solution yet. They told me to return, but I said that probably would not be the solution because a new one could have the same issue once I update it. So, For me, Amazfit told they are working on an update and as soon they have a new one would let me know, hope they telling the truth. I still have time to use my warranty, so I'll be waiting a few more months. If they not find a solution then I will return the watch.
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
Bro..
Same problem for me too.. how can we slove this?
Arjun_akb said:
Bro..
Same problem for me too.. how can we slove this?
Click to expand...
Click to collapse
replace there is no solution.
indiwap said:
replace there is no solution.
Click to expand...
Click to collapse
Okk..if we replace the watch the same problem will be also on the new watch.so what to do if we get it replaced.
check pm
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
I am facing only on microphone's problem.
Voice command & talking not possible for it.
But speaker working yet..
Problem facing from 2 or 3 days ago.
Today I got a update.
Not working any way..
Did anyone get a solution? replacement or fixed? I´ve sent to seller for examination waited a moth and came back the same. Not replaced and not fixed anything. I will get with them again to be replaced this time.
Dec'21 I'm also facing the same issue, Speaker/mic not working, sleep isnot getting detected no call alert.
What shall we do, kindly help