Ho peeps,
just a quick question. I just moved to 4G but I'm experiencing some funny issues.
On my OPO under "Mobile network settings", I changed Preferred network type from 3G to LTE (recommended) and I got 4G. But, occasionally, all of a sudden I can't make or receive phone calls anymore, even if there is good reception signal. If I change the setting back to 3G, then everything works again. So, I checked the frequencies just in case and the OPO, has we know, has LTE: Bands: 1/3/4/7/17/38/40 and Three UK (my provider) for 4G has 800 MHz (0.8 GHz) and 1800 MHz (1.8 GHz). Granted that I don't know much about frequencies, bands, MHz etc, could anybody confirm that the frequencies that the opo has are fine with the ones that Three has? If that's the case, why the opo occasionally plays up when LTE is selected?
cheers
duratto said:
Ho peeps,
just a quick question. I just moved to 4G but I'm experiencing some funny issues.
On my OPO under "Mobile network settings", I changed Preferred network type from 3G to LTE (recommended) and I got 4G. But, occasionally, all of a sudden I can't make or receive phone calls anymore, even if there is good reception signal. If I change the setting back to 3G, then everything works again. So, I checked the frequencies just in case and the OPO, has we know, has LTE: Bands: 1/3/4/7/17/38/40 and Three UK (my provider) for 4G has 800 MHz (0.8 GHz) and 1800 MHz (1.8 GHz). Granted that I don't know much about frequencies, bands, MHz etc, could anybody confirm that the frequencies that the opo has are fine with the ones that Three has? If that's the case, why the opo occasionally plays up when LTE is selected?
cheers
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Unless this has changed recently Three uses 2 bands for LTE(4G). One is Band 3 which the OPO supports which they use it big cities and towns and the other is Band 20 which they use in rural areas which the OPO does not support. I am guessing you are in a Band 20 area at the moment and that is why it is not working.
flumpster said:
Unless this has changed recently Three uses 2 bands for LTE(4G). One is Band 3 which the OPO supports which they use it big cities and towns and the other is Band 20 which they use in rural areas which the OPO does not support. I am guessing you are in a Band 20 area at the moment and that is why it is not working.
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Well the 4g actually works, sorry maybe I wasn't clear, although it is patchy, but the issue is that often when the 4G is on, the phone doesn't allow incoming and outgoing calls even if there is full reception. When I switch off the 4g back to 3g the phone works again.
duratto said:
Well the 4g actually works, sorry maybe I wasn't clear, although it is patchy, but the issue is that often when the 4G is on, the phone doesn't allow incoming and outgoing calls even if there is full reception. When I switch off the 4g back to 3g the phone works again.
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Here is something I just found on the subject.
Only two UK carriers offers LTE support with those frequencies: EE (supports band 3 & 7) and Three (supports band 3). Other carriers won't be able to support LTE coverage for the OnePlus One as they operate within band 20, which isn't supported by the phone.
Band 3 has limited usability in weaker signal areas, where it has difficulty penetrating built up areas and the interior of buildings, but it can carry more users. Band 7 (only supported by EE) offers wider coverage, as it can reach further, but cannot support as many users.
If you are an EE consumer, you wont experience any LTE problems. However, if you are a Three consumer (as I am), you may experience problems with LTE coverage, when you get outside of the major cities or in weaker signal areas within cities.
However, as Three offers extensive HSPDA+ coverage (or Advanced 3G (DC‑HSDPA) as they call it), you will still be able to get very fast data speeds (up to 42 Mbps). As Three offers 3G under the 2100MHz you will be able to get this speed with the OnePlus One in major cities and regular 3G in the rest of the UK.
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flumpster said:
Here is something I just found on the subject.
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thanks, that's useful, although I still wonder what causes that problem as I had it a few times now (can't make/receive calls when on LTE) as I assume the band won't have anything to do with it. I was hoping to find somebody else with that problem on Three, perhaps it is just a Three thing...
I'm on Three and I either get LTE (mainly London where I work) or H+. Either way I've never struggled, as far as I know, to receive phone calls or texts. Worried now though
duratto said:
thanks, that's useful, although I still wonder what causes that problem as I had it a few times now (can't make/receive calls when on LTE) as I assume the band won't have anything to do with it. I was hoping to find somebody else with that problem on Three, perhaps it is just a Three thing...
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I am having the same problem, have tried different serivce provider sims in my phone and they work fine, just the three sim, which I can't change as I am in a contract with them, and OPO customer service is horrendous! I have tried the sim in another phone and it works fine. I have tried to chnge to 3G only, but all the three sims are 4G enabled, so when I select the Three 3G network, the phone wont register on it, I can only register on the 4G network. I have tried installing CM11, CM12, Paranoid Android, OxygenOS and had no effect, tried safe mode, tried rooting the phone, and still no effect.
Really need a solution to this, but not finding any
To be honest this problem happens at random, at least for me, so it's difficult to find the exact cause. Touch wood I haven't had it for about a month now, but like I said, and from previous experience, it could happen anytime. Read what flumpster has found in the previous post. As for a solution, I'm not sure what to say, other than switch to 3G, wait for the 3g network to pick up and then switch back to LTE, (you might need to repeat this a couple of times if it doesn't work) that fixes it, at least temporarily.
whitestar7 said:
I am having the same problem, have tried different serivce provider sims in my phone and they work fine, just the three sim, which I can't change as I am in a contract with them, and OPO customer service is horrendous! I have tried the sim in another phone and it works fine. I have tried to chnge to 3G only, but all the three sims are 4G enabled, so when I select the Three 3G network, the phone wont register on it, I can only register on the 4G network. I have tried installing CM11, CM12, Paranoid Android, OxygenOS and had no effect, tried safe mode, tried rooting the phone, and still no effect.
Really need a solution to this, but not finding any
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duratto said:
To be honest this problem happens at random, at least for me, so it's difficult to find the exact cause. Touch wood I haven't had it for about a month now, but like I said, and from previous experience, it could happen anytime. Read what flumpster has found in the previous post. As for a solution, I'm not sure what to say, other than switch to 3G, wait for the 3g network to pick up and then switch back to LTE, (you might need to repeat this a couple of times if it doesn't work) that fixes it, at least temporarily.
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i can't switch to 3G, when I sleect preferred network as 3G it says there is no service
I am in Canada on Rogers/Fido network. I bought a Sprint note 5, it works OK in my house but loses signals at various other locations. is there any way this could be fixed?
Short answer: nope.
Longer answer: You probably already know that the N920P supports only some of the LTE bands in use in Canada, specifically for Fido/Rogers it's only one of them. In practice, having used both an N920P and a N920W8 on Fido, while the W8 shows a way better signal most of the time, when the cell is congested it doesn't really feel any different. I don't know why this is exactly, but as an example - on the train platforms in Union Station, the Sprint phone would show no connection/poor connection and the Canadian phone would show a good connection. On either phone, transfer speeds are reduced to a trickle.
P.S. if you don't already have it, Package Disabler Pro can get rid of the stupid Sprint activation screen every time you power cycle the phone
I was looking to purchase this phone early as its £100 off in the UK but am worried about the below from reading on here.
There are problems with the phone no working with LTE as some have mentioned there is no option within the OS to say that its supported or lacks a way to enable it. Also reading below comment from my Carrier ThreeUK I may hold of is call quality is a issue until someone can check the options in the ROGPhones settings and ThreeUK confirm support for 3rd party phones on their network.
4G Super-Voice doesn't work on other non-Three devices yet however, even if the manufacturer has stated that it's VoLTE compatible. We're working on this, so be sure to check back for updates.
Is there anyone who can check and advise if this worth holding back for at the cost of £100 as id buy the phone out right
Just wondering this too. I have a Pixel 2 XL and a Moto G6 Plus on it's way and I would like to get VOLTE (AKA Supervoice) working. Option to enable it is missing and go deeper into the settings and VOLTE Provisioning is greyed out
My Carrier Three UK support the following bands:
800mhz (4G) Band 20
1800mhz (4G) Band 3
2100mhz (3G) Band 1
i get lost between phone version A and B as both support FDD-LTE bands listed above. I dont get TD-LTE at all in my country, then what confuses me is WCDMA where i get band 1 & 3 but not 20, then TS-SCMA and CDMA and the last row i dont think is still on in the uk.
so having a look on the razer phone specs as i know it works on three uk even when bought from razer but as the stock both RP1 and RP2 this maybe in their carrier settings.
https://www.razer.com/gb-en/compare?products=Phone-Base,Phone-2-Base …
compared to the RP1 i have and RP2 and then comparing to Asus i think ill be ok but need to test the LTE/Supervoice. i dont make calls that often so need to see the impact it has but then in 15 days i could test this out once the phones setup and updated make a few calls without wifi connection at my desk at work and at my house where they are the only two places i may hit a black spot and have to rely on wifi calling but this is where LTE comes in and is required to allow me to make that call on LTE/Super Voice rather than wifi calling so that if i have to leave the room or building the call does not drop out.
this is comforting to hear though from Three UK on the page below
"Right now, all 4G Super-Voice compatible iPhones will be 4G Super-Voice enabled once the carrier settings have been installed, even if they didn't come from Three.
4G Super-Voice doesn't work on other non-Three devices yet however, even if the manufacturer has stated that it's VoLTE compatible. We're working on this, so be sure to check back for updates.
Phone not compatible?
We update this list with more phones regularly, so check back again soon."
http://www.three.co.uk/Discover/network/4G-Supervoice
its basically a test it and see what happens, so if i can make a decent call from home or work at that point if i find its hard to make and stay connected on the phone in a call i will have to return the device.
If its not a problem and i can make and receive a call without LTE support even if it comes later which would be nice but not needed right away i can live without it. Hey i may just even work when the carrier settings hit my phone but if people say the option is greyed out that could be the network or phone doesnt support it. However if Asus are selling the phone as LTE supported and its at the bottom of the page im leading towards its enabled by carrier settings if not then i would investigate as ASUS need to look at their settings because their technically breaking the law if their advertising it as a feature and your carrier say it will work but the phone doesnt enable it. Again if you have this issue do not throw this at ASUS without doing homework 1st as from smart phones these days its hard to see where a problem lies could be google or asus or your carrier.
If you buy from asus uk direct you get 15 days to test it and check it over so in that time you its one of the things to check and return if it doesnt for you.
It hard to just buy a phone thats not sold with a contract these days and yes even Apple phones have features that some carriers support and some dont. Look at visual voice mail as i was with o2 UK for years and got freaked out when i lost the visual voicemail feature because i moved to Three UK. where you get a txt message rather than a little icon with a number on it. small thing but a good example.
I did try contacting ASUS about VoLTE and Wifi Calling on Three. Or if they didn't support it on the unlocked version would they be selling the device through UK Carriers where they would put there own version of the firmware on the device to support these functionalities. But as I kinda expected would happen there response wasn't exactly clear. I think they just took a look at the spec sheet and said yep it says VoLTE on there and replied to me.
Would love to get this to replace my Razer Phone but rely on Wifi Calling/VoLTE as signal just dies inside the flat.
Code:
"Dear Luke,
Thank you for contacting Asus support. Yes VoLTE is support
[B]RF Band Support[/B]
FDD-LTE - Band 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 18, 19, 20, 28, 29, 32
TD-LTE - Band 34, 38, 39, 40, 41, 46
WCDMA - Band 1, 2, 3, 4, 5, 6, 8, 19
TD-SCDMA - Band 34, 39
CDMA - Band BC0
EDGE/GPRS/GSM - 850, 900, 1800, 1900MHz
DL 5CA and UL 2CA supported
4x4 MIMO and CA w/4x4 MIMO supported (please see band config worksheet)
[B]Network features[/B]
Gigabit LTE
CAT 16
4x4 MIMO
256 QAM
UL 64QAM
feICIC
RACH Optimization
CMDA Less
ETTI-B
SCM
SON/MDT
[U][B][I]VoLTE/VoWiFi[/I][/B][/U]
As for the information on availability, this has not yet been annouced in what way it will be released
Kind regards,
Peter S.
Asus Customer Service
Asus Technical Support Site: http://support.asus.com"
I have pre ordered from the official website/asus reseller i have a list of things i will be comparing to my Razer Phone 1st gen. if it meets the standard im happy with i will keep the phone and if not then it goes back for a refund. Im the same but i think LTE/VOLTE is a gimmick as i barely see that im using it enough to justify my phone being locked down to a carrier. Current all ThreeUK related settings such as LTE/4G Supervoice and wifi calling is off and has been for about 2 weeks now and i must say i have not noticed a difference.
Worth checking and turning off some settings as LTE is only really used in blackspot.
I got the phone during £100 off and also got the twin view dock before it went out of stock was probably the first few ppl to get the dock cuz soon after it was out of stock
Works well with three £20 unlimited broadband package unlimited message, voice thats why i like three their data package are always a good buy
But my speeds arnt bad as its 4G and no issue with calls either three may send a message saying it cant automatically set the settings up for this device as they normally message you the network settings but it dint need setting up it worked right away
I'm currently with EE. No VoLTE no VoWiFi. Hope Pie update will have it cooked in. OnePlus 6 got them both.
will volte work out the box for TMobile ? They won't activate phones on their network after a while if they don't support VOLTE.... Or any plans to update it in the near future. When will this go on sale in North America?
Sent from my ASUS_I01WDX using Tapatalk
I am currently on T-mo, it doesn't do VoLTE currently, I know its possible via root and changing parameters. ALSO they just enabled VoLTE for their ROG phone 3 via an update so I will assume they will probably do the same for the ZF7, if not I will have to root it.
I asked an asus rep about sale in NA and they didn't have an answer from marketing team, so I bought mine on eBay
I'm beginning to think they will sell in in america especially if they enable volte for TMobile like they did the rog 3. I'm waiting to see if they enable volte on the 6 and the 7.
And then there's the OnePlus 8T coming in going to weigh my optione
Sent from my ASUS_I01WDX using Tapatalk
https://twitter.com/MishaalRahman/status/1311888502188109824?s=19
This guy apparently has VoLTE already on his phone, unsure how though.
Will this work on att in the states? Also which model if so?
ATT will ONLY work upto 3g. You will see an H on top the signal bar which indicates a Enhanced 3g speed also know as HSPA speed connection. I have tried 2 new sim cards. I have tried several APN's I have tried all updates and a reset. No 4G and no 5G on ATT. Unless someone can tell me something new, this phone will not FULLY work on ATT. Text works. Calls work. Internet is sort of hit and miss with decent signal but again rather slow.
T Mobile will ONLY work upto 4g. No Volte although it seems to have the capability of Volte it cant not work with Tmobile Volte because it seems the cell bands are not compatible. Text work. Internet works rather fast, Good solid signal however no 5G and no Volte due to incompatible cell bands.
I did research on this subject and found that the ATT cell bands for everything including 5G do seem to be compatible with the 7 pro but again, it does not FULLY work oddly
I also did research on Tmobile cell bands and the bands for 5G are not even close to being compatible. Volte is also non compatible. 4g is compatible and works..
THIS IS MY OWN PERSONAL EXPERIENCE TODAY AS I PURCHASED A SIM FROM EACH PROVIDER ( THIS IS A DUAL SIM PHONE) AND PLACED THEM BOTH IN THE PHONE.. I DID EXTENSIVE RESEARCH>>>
IF ANYONE CAN GET THE PHONE TO DO 4G or 5G ID APPRECIATE THAT INFO>>
ASUS NEEDS TO DO AN UPDAT FAST BEFORE PEOPLE START TO RETURN THIS DEVICE. THIS AGE IS ALL ABOUT 5 G.. THIS PHONE IS NOT COMPATIBLE WITH USA. I DO NOT SEE HOW AN UPDATE WILL FIX THE PROBLEM SINCE THE PHONE IS ONLY PHYSICALLY CABLE OF A SPECIFIC SET OF BANDS WHICH ARE NOT NOT NOT THE SAME AS USA BANDS