Issue Summary (updated regularly when issues arise) [UPDATES Shown in this style]
* Issue 1: Windows Phone connector for Mac crashes when trying to sync.
* More information & reading HERE
* Temporary workaround (taken from above thread):
From timmymarsh:
- When device connected, quickly hit cancel sync before wp app crashes.
- Go into settings, UNCHECK Auto-sync.
- Next time connect device, app should not crash.
From MS: (in response to my workaround)
If you want to turn off the "sync automatically" setting, you can do it outside the app, no need for quick reflexes/slow computer:
- In Finder, pres cmd-shift-G
- Type the following path into the dialog: ~/Library/Containers/com.microsoft.Windows-Phone-7-Connector/Data/Library/Application Support/Windows Phone/Devices
- You should see a single folder with a bunch of characters representing your phone, open that folder
- Edit the file named "Sync Configuration.xml"
- Change the value after Setting/Sync On Connect from <integer>1</integer> to <integer>0</integer>
Click to expand...
Click to collapse
* Final solution - awaiting (MS working on an update) - will review now OSv OTA 8.0.10211.204 has been released.
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* Issue 2 : 8x Reboot
* More information & reading : HERE and HERE
* Temporary fix : doesnt appear to be one at this time.
* Updated info: MS has identified a problem, working on OTA release for December. Fix TBC since release of Osv x10211.204
* Final solution - awaiting (OTA update) - Issue fix TBC as above
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* Issue 3 : Distorted sound, ie whilst phone is ringing
* More information & reading :
* Temporary fix : reboot, sound works afterwards.
* Final solution : Fix TBC since release of Osv x10211.204
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* Issue 4 : General stability issues - unresponsive
* More information & reading : none, need confirmed reports from users.
* Temporary fix : as above.
* Final solution : Fix TBC since release of Osv x10211.204
__________
Issue 5
* More information & reading:
* Temporary fix :
* Final solution
__________
* Possible OS patches/updates in the pipeline:
* OTA update/patch rumoured for December to fix reboot issue (affecting all wp8 handsets, Nokia & HTC) - 8.0.10211.204 OTA released 11th Dec 2012
* "Portico" OS update rumoured for release in Feb 2013 - TBC
* UNOFFICIAL leaked RUU (currently running on all new HTC 8S devices) see **Link Removed due to Official OTA Release**
Let's list up our findings, to see if it's only a local bug, or if many others have the same issues.
Had my 8x for aprox 3 weeks now, I am mostly very pleased with both aesthetics and performance.
But have seen some random "bugs":
-Random reboots (already mentioned and have a fix coming)
-Sometimes, in apps, the screen is not responding to touch, seen it happen in various apps, but mostly in Wimp. Needs reboot to function properly again)
-Sound becomes distorted from time to time, happened once using headset, and sometimes with notifications/incoming calls.
-"lag" in notifications, in.ex when a ringtone starts (when device in sleep mode) it's noticeable that the ringtone don't start from beginning, it kinda hangs a bit then starts half a sec/a sec into the ringtone/notification sound.
Not sure if it's my device or if others experience the same things
itje said:
..........
-Random reboots (already mentioned and have a fix coming)
-Sometimes, in apps, the screen is not responding to touch, seen it happen in various apps, but mostly in Wimp. Needs reboot to function properly again)
-Sound becomes distorted from time to time, happened once using headset, and sometimes with notifications/incoming calls.
-"lag" in notifications, in.ex when a ringtone starts (when device in sleep mode) it's noticeable that the ringtone don't start from beginning, it kinda hangs a bit then starts half a sec/a sec into the ringtone/notification sound.
...........
Click to expand...
Click to collapse
I've nearly the same problems with my device (8X, FW 1532.20.10005.111, HWrevisionnumber: 0002, Chip-SOC-Version: 8260A).
- 3 times a reboot
- sometimes in apps no screen responding (i think it's caused from the app's)
-> reboot manually
- sound becomes disorted when using navigon ( navigon bug ?), built in music player works fine, sometimes sound in video player is asynchronous, sometimes not (same movie file)
- when i use navigon and bluetooth in my car, battery drains out allthoug i'm charging (5V, 1000m/Ah), so i'm not able to use it for more then 3-4 hours !!! Phone is then really hot and battery empty.
I read that lumia 920 users have the same problem.
- Battery drains too fast, 12 to 16 hours by normal usage
- my provider data volume (200 MB) is sufficient for max. of 3 days (no tool to control network traffic, because t-mobile WP8 without built in data sence)
For users with battery problems, Coolknight1968 wrote a "how to" to become a better battery performance. You can read it, following the link in post#4 in this thread:
http://forum.xda-developers.com/showthread.php?p=34763611#post34763611
cu
spiderbirdy
The only bug I suffer from is the reboot, but this mostly occures when I have a WP7.5 app tombstoned in the background.
Battery life averages between 20 hours - 1,5 day depening on use. Seems good enough, I have very little drain in standby. Battery does drain fast when using games or the screen a lot, but this is normal.
No audio bugs either.
No lag or responsiveness issues.
8X, FW 1532.20.10022.401, HWrevisionnumber: 0002, Chip-SOC-Version: 8260A
ITJE, you beat me to this thread. I was going to post a thread with a list of issues (regularly updated) with a space to list workarounds and answers.
Hope you dont mind, i have created a summary post above yours, which can be updated for ease of reference (as it was such a good idea lol)
If you want, i can transfer ownership to you (you know the magic lol)
I never had the reboot issue but that's probably because I read that Skype was causing the problem so I just left it uninstalled.
I don't have the distorted sound issue under any circumstance.
I use Windows and Linux and therefore have not experienced the Mac problem (despite owning a Mac)
I have noticed something else... I cannot send the following message: *in
If there is a space before the asterisk, then there's no problem. If either or both of the letters is capitalized, there's no problem. asterisk-i-n will not send from my phone.
Anybody else getting this?
found another bug...
when i connect my 8X to my Computer and connect it to Visual Studio for Debugging it seems that the telephone Features hangs after a while... i don't receive SMS nor calls... only a restart can solve the Problem...
happens to the 3rd time today...
really annoying
EDIT:
It seems it doesn't Need to be connected to the PC.
Everything in the whole OS seems Buggy.
The first time i used my phone it was the same way, after a few hardresets (because it was the same time the Live-Services had Errors) it seemed that it works nice now...
i don't know what error this could be...
1. I too have had the reboot problem (where the phone randomly reboots itself).
2. I have also had the phone freeze where I had to hold the power button to reboot, as the phone was unresponsive.
3. When making a call, one time the phone wouldn't go to speakerphone, nor could I hear the person on the other end. Everything else worked fine. A reboot fixed the problem.
edit:
4. The phone has randomly said "invalid or missing sim card" twice now. A reboot fixed it both times, but annoying. Anyone else have this? Not sure if its the sim or the phone.
Not sure if it's a "bug" to others, but in group messages, i reply to the group, but I also get the reply. How the hell is that fixed?
timmymarsh said:
ITJE, you beat me to this thread. I was going to post a thread with a list of issues (regularly updated) with a space to list workarounds and answers.
Hope you dont mind, i have created a summary post above yours, which can be updated for ease of reference (as it was such a good idea lol)
If you want, i can transfer ownership to you (you know the magic lol)
Click to expand...
Click to collapse
I don't mind. You keep it :cyclops:
Oberoth said:
found another bug...
when i connect my 8X to my Computer and connect it to Visual Studio for Debugging it seems that the telephone Features hangs after a while... i don't receive SMS nor calls... only a restart can solve the Problem...
Click to expand...
Click to collapse
I have noticed that if I go a while (a few days or so) without a reboot, then my phone stops receiving texts and calls. A simple toggle of the radio from one protocol to another (i.e. 4G to 2G and back) will rectify things. I'll get a flood of backlogged messages.
After updating to the new (officially not released yet) OS 8.0.10211.204 I have not had issues with sound or reboots (yet?)
Seen some issues in apps esp. on resume (mostly/only(?) Wimp, but I believe that's app related)
I am happy with my 8x, it's, for me, one of the better devices I have had :good:
And when spotify (very missed) becomes available for WP8, I will be very happy
I am on 8X number 3 now as I cant stand the reboot issue and first 2 had it.
With all 3 phones though I have noticed that a lot of the old power Hungary games tend to crash a lot - prime on is PES that crashes on the second game of a session without fail and sometimes first. Also IloMilo sometimes bombs. I know this is an app thing and I know lumia 920 owners are having same issues with same apps its quite annoying as all work flawlessly on WP7 handsets (at least HD7, Mozart and Lumia 800).
Also first 2 handsets had issues with casing coming away from the screen though the new one looks and feels spot on. (first 2 where blue handsets new one is yellow so dunno if it was just a batch issue as I know the yellows came into store later
Other than that its a great device with only downside being the lack of SD (this will bug me until I upgrade) The sound quality rocks.I have found myself with my earphones in whilst at home with my stereo waiting to please me.
Post 1 updated.
Hi guys.
Please only report bugs if you have updated your device to the new OTA 8.0.10211.204 released by MS & carriers today.
If you havent updated yet, then it would be wise to do this as the new release will probably address the above, thanks.
No Sound
This has only happend about 3- 4 times. I have the volume up and set to ring. But watching videos, sounds(typing, lock/unlock, etc), calls, etc there's will be no sound. I try lowering the volume and raising it, checked setting, etc but nothing makes the sound come back until I reboot the device. Anyone else have this?
OS Version: 8.0.9903.10
Firmware: 1532.20.10006.531
Hardware: 0003
Radio software: 1.10.32.19.19_3_15.39.32.19
Radio Hardware: 3.36.0.D4
Bootloader: 0.0.1532.20
Chip SOC:8260A
marcoshid said:
This has only happend about 3- 4 times. I have the volume up and set to ring. But watching videos, sounds(typing, lock/unlock, etc), calls, etc there's will be no sound. I try lowering the volume and raising it, checked setting, etc but nothing makes the sound come back until I reboot the device. Anyone else have this?
OS Version: 8.0.9903.10
Firmware: 1532.20.10006.531
Hardware: 0003
Radio software: 1.10.32.19.19_3_15.39.32.19
Radio Hardware: 3.36.0.D4
Bootloader: 0.0.1532.20
Chip SOC:8260A
Click to expand...
Click to collapse
no, only distorted sound on that os, you not got the ota update yet? Its coming.
Hi
Have my 8X since a few days, the day before the OTA update actually, but I still have a problem :
The speakerphone is working perfectly fine when playing music or video but when I'm calling someone, putting him on speakerphone makes the sound horrible to the point that I can't understand what the other one is saying. I don't use speakerphone that often, so if you could just give it a try calling your voicemail, maybe I'm not the only one with this.
Not don't have it yet will update once I do and is if it ever happens again.
timmymarsh said:
no, only distorted sound on that os, you not got the ota update yet? Its coming.
Click to expand...
Click to collapse
probably not a bug but annoying: since the update msn toggles online/offline with the screen; people think i'm unavailable on msn (yes i still use msn )
Hello
Since the second day since getting the smartphone have a problem with my voice / sound in telephone calls on the first day people said that my sound was very good, from the second day no one can understand what I say, I experienced the recorder voice and the sound seemed ok, so I think it can be any application that did this, an error "code" and no physical damage. I contacted the alcatel, she suggested going to the store and switch to another or send for repair since it is under warranty, but I go on holiday soon and do not want to go without the smartphone and change on the other also does not look good as lost data, who find something idea like trying to solve this? Sorry for my English, I am Portuguese, thank you
Similar problem here
Hi (greetings from Portugal too).
I'm experiencing similar problems with the mic on my new Idol 3.
At first all seemed ok, but now in every call I make people complain that they hear me very low and like I'm "inside a well".
I'm trying to assert if it has anything to do with to primary or the secondary mics, and for now I've been answering calls on the "upright position"... Next time I'll try the inverted one.
Will be on the lookout for new updates too...
IDOL 3 Mic problem
Hello,
it happens to me as well since day one. I figured out, that in my case, it has following scenario:
Sometimes SIM card disconnect and connect back (perhaps loose contact, it is little bit smaller than the frame, the sim card)
It asks for PIN
After all calls my voice to others is very low and well-like
Reset the Phone
It is OK until the SIM thing happens again
I fixed better the frame to SIM, it is ok, but generally, the voice and noise cancelation, is not the best at this phone (main feature), which on the other hand very good for the price...
Daniel.
Hi !
Got the same Problem with ALCATEL 6044D Android Version 5..1.1
Homtom HT10
a new official firmware has been released:
HOMTOM-HT10-Android6.0-V01-20170226.zip
http://www.homtom.cc/
https://drive.google.com/file/d/0By2t6rTTiNQNcEJ1QkpKQnhzck0/view?usp=sharing
no change log unfortunately
could you please report if those major bugs listed bellow are finally fixed?
is it rootable? if yes, how?
- no OTA update
- losing user language preference (simcard default language is used instead)
- losing connectivity (cannot make/receive calls)
- iris / pattern unlock crash/reboot
- random reboot
- screen calibration issue (not responding sometimes and it cannot be fixed with calibration apps from Google store)
- blurry pictures (slow focus and shutter speed)
- bad audio quality (over saturated)
- clean of malwares and chinese apps
Hardware features that were announced but never won't be available (fake advertising / SCAM):
- 5Ghz Wi-Fi compatibily
- NFC
- OTG
*** UPDATE ***
Ok folks... I removed the simcard and also the battery few seconds and flashed latest firmware with sp_flash_tool (firmware mode not download mode) and lost everything (all apps / data) but there is a good news... smartphone doesn't lose language preference anymore!
unfortunately smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !)
(I thought it was solved too because it has worked almost half a day but actually i've still got this issue!)
so HomTom HT10 is still a useless 'smart' brick...
And HomTom is doing the same than UMI: banning from their Facebook page users reporting bugs or false avertising (OTG/NFC/Wi-Fi 5Ghz/full bands support/...).
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Tradexer said:
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Click to expand...
Click to collapse
Mine is the same it's just their typo error. When extracted it's 20170225
Anyway there is a new official firmware... Anyone tried it already?
@ homtom.cc
HOMTOM-HT10-Android6.0-V01-20170510.zip
I'm looking for an English (or global) custom ROM for this device running Android 6.x or 7.x
MoKee, GizROM, LineageOS 13/14/15. Any ROM 100% working.
I bought one of these a while back and using it on the T-Mobile network for over 8 months. I also have not had any trouble that you stated above such as loosing connectivity or the iris scan crashing. I do agree that it would be nice if you could turn off the iris scan noise though. Love this phone and glad I took a chance when ordering it.
I may have found this thread a little late, but here I am. I have the Homtom HT10 running the firmware Android-6.0-V01-20161202 and I was able to root the device using Kingo Root. It's been a while, but I think there were some additional steps to go through before this root worked. My question is if anyone here has had success in rooting one of the newer firmwares, since I'm not sure if this root would survive the firmware update and I wouldn't want to lose root access.
Also, does anyone know how to replace the Kingo Superuser app with Chainfire's version?
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
leo_hacker82 said:
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
Click to expand...
Click to collapse
I've flashed HOMTOM-HT10-Android6.0-V01-20170622 and so far all works pretty good (it keeps the language)...
Only audio EQ quality is poor (distorsion) and volume / quality issue in phone calls.
Not sure yet if OS is able to switch properly from a deficient 4G network to 3G/2G (because i'm currently using forced 3G mode in settings) but it seems to work better than previously.
flashing the Rom
Hi guys. I'm having trouble loading the latest firmware thru sp flash tool.
I'm running Windows 10 and I've installed the extra drivers.
Would love some help.
Thanks
Did you have to push any button combinations to get SPflashtool to start?
chevycowboyusa said:
Did you have to push any button combinations to get SPflashtool to start?
Click to expand...
Click to collapse
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
leo_hacker82 said:
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
Click to expand...
Click to collapse
I used a different version of flash tool and it started when I put the battery in. There's so many versions of flash tool I guess. But I got it working.
Thanks for the response!
Chevy
My HT10 (got it a month ago) GPS not working
Hi guys
My HT10 GPS in to working. The phone is new, I just got it, and it literally only has viber and Here maps on.
The GPS tested today, not working.
Under a sky with no clouds in the middle of a field with no obstructing buildings and no signal whatsoever.
custom build version: alps-mp-m0.mp9-v1.33_aeon6797.6c.m_p11
Hello
I am french and I live in Ireland.
I have same problem with my Homtom HT10. My smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !). I indicated the problem to Homtom who asked me to update Firmware but it did not improve the problem. Homtom suggests me sending back the smartphone for repair but postal charges are very expensive for China.
No solution... I have to restart my Homtom all days if I want to send a SMS or make a phone call.
Perhaps a problem with the SIM Card ?
I got mine since 4 months ago.
Probably the worst android I ever got.
It is fast ok and charge is really quick but its always losing connection. Its more like a photo camera and mp3 than phone.
The other stupid thing is that can connect Wifi 5Ghz and the 2.4 is really slow.
I have already stock firmarware 20170622
Serious Homtom ??
Hi
My question to Homtom :
When Androïd 7.0 Nougat is going to arrive for my Homtom HT10 ?
Homtom's answer :
Dear customer,
Hello.
Unfortunately, we don't have any available news about update to Android 7.0 on HT10 at present. Please note that the original Android platform could not be upgraded in normal situation.
Best regards!
Email: [email protected]
It's not a joke... An incompetent technical department
I've been having this problem for a while (Android 7.1.2 and now 8.0). I will try to video call my wife using either Google Duo (Pixel to iPhone) or Facebook Messenger. We used to have the problem that calls could be initiated, but as soon as the other answered, it would hang up. We still have this problem except now the app doesn't even wait for us to answer, it just hangs up after a single ring or so. It's almost immediate.
I tried asking Google for help using the support option on the phone but they were less than helpful. The situation and the lack of support have made me mad enough to want to ditch the phone and get an iPhone (which I typically curse - I hate everything Apple but at least I could finally be compatible with the rest of my family).
Anyone had this problem before? How can I troubleshoot to resolve?
street9009 said:
I've been having this problem for a while (Android 7.1.2 and now 8.0). I will try to video call my wife using either Google Duo (Pixel to iPhone) or Facebook Messenger. We used to have the problem that calls could be initiated, but as soon as the other answered, it would hang up. We still have this problem except now the app doesn't even wait for us to answer, it just hangs up after a single ring or so. It's almost immediate.
I tried asking Google for help using the support option on the phone but they were less than helpful. The situation and the lack of support have made me mad enough to want to ditch the phone and get an iPhone (which I typically curse - I hate everything Apple but at least I could finally be compatible with the rest of my family).
Anyone had this problem before? How can I troubleshoot to resolve?
Click to expand...
Click to collapse
Are you using a smartwatch? It's a known problem with them, if you disable the phone audio profile for them, it should work.....I had the same issue too