Feedback regarding touches on 8.12.13 - Xiaomi Poco F1 Guides, News, & Discussion

Here's my observation so far after clean flashed 8.12.13 from 8.12.10
-Multi touches/Ghost touch and screen freezes is reduced on 8.12.13 compared to 8.12.10 BUT it's still there and most of the time it happens slightly below the notch and sometimes around the navbar. Playing games causes the notification bar to pop up out of nowhere :\
-Screen flicker is not yet fixed.
-Touch sensitivity isn't the same as 8.12.10 which has the best touch respond time and so smooth and the UI feels heckin smooth but at 8.12.10 there's A LOT
multi touch/ghost touches and screen freezes.
-Aiming in PUBG doesn't feel smooth and snappy as 8.12.10.
-The navbar isn't responsive like in 8.11.15
-Mistouches is still here
Overall touch issues is 'fixed' for me about 80% and this is coming from a user that has been *****ing about touch issues from day 1 so yeah.
Games are somehow more playable.
I know it's beta and I wrote this if anyone or the devs wants know some feedback on this beta
My Pocophone f1 is around September batch and made in China btw.
I wished the devs fixed the multi touch/screen freezes issue while keeping the touch senstivity from 8.12.10 on the next beta update and it'll be perfect (without breaking other parts ofcourse)
Also is there any links to submit a feedback regarding touches? If so please do put it here as I wanna give my feedback

What you mean about flicker not fixed? I have been like crazy trying to find a fix for getting Android Auto to work as it is meant to - currently the device flickers a lot and eventually screen goes blank when using Android Auto.
...haven't tried yet the latest 8.12.13 - just flashed it alone with latest LOS16 and now need to go to car and see if there is any improvements

Yep.
For me, .10 was better than .13

Jaco2k said:
What you mean about flicker not fixed? I have been like crazy trying to find a fix for getting Android Auto to work as it is meant to - currently the device flickers a lot and eventually screen goes blank when using Android Auto.
...haven't tried yet the latest 8.12.13 - just flashed it alone with latest LOS16 and now need to go to car and see if there is any improvements
Click to expand...
Click to collapse
Do give us a feedback after flashing latest LOS16.

I was on 100% stock rom 8.12.13, no problems at all and enjoying it.
Sent from my POCOPHONE F1 using Tapatalk

My girlfriend tried it on the car and the combination of LOS 16 with Firmware 8.12.13 also with Franco Kernel r7 and with HW overlays disabled in Developer settings seems to have done the trick.
Now I need to remove/disable a few of those things one by one to see what really solved it - my money is on the HW overlays disabled.

Jaco2k said:
My girlfriend tried it on the car and the combination of LOS 16 with Firmware 8.12.13 also with Franco Kernel r7 and with HW overlays disabled in Developer settings seems to have done the trick.
Now I need to remove/disable a few of those things one by one to see what really solved it - my money is on the HW overlays disabled.
Click to expand...
Click to collapse
Solved the screen flickers or android auto?

misleaded said:
Solved the screen flickers or android auto?
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Click to collapse
Yes. Working now as it should, but still not sure what exactly solved it.
---------- Post added at 10:51 AM ---------- Previous post was at 10:41 AM ----------
Jaco2k said:
Yes. Working now as it should, but still not sure what exactly solved it.
Click to expand...
Click to collapse
...and sooner I wrote it...
She just called saying that it is flickering again. The only thing that changed there was updating Magisk and rebooting the phone.
I am pretty sure that when you reboot the phone it resets the HW overlay setting in Developer options, so that seems to be the key to the flickering problem.
Would be good to see a more permanent fix than needing to resort to this hack.

Has anyone flashed 8.12.20? Is there any improvement

Xiaomi doesn't have a factory for making phones and their production is also the inventory model, no stocks or parts or phones. They just commission batches of phones at different times for the same models, according to large combined orders, probably in differing workshops if demand is high. So quality can vary.
Xiaomi also make little or as reported no real profit from phones, they use the phones as brand advertising and make money from their numerous branded trinkets. This is a well known fact in the Asian business world. They don't spend tens of millions or billions on advertising like other big names. Their phones' models at cheap prices is their advertising which costs them nothing. This is their strategic PR & primary business model. They also enjoy bothering giants like Apple Google Samsung Huawei ZTE by being market disrupters in this way, cutting their profits by competitive pricing, at cost.
So each batch of Pocophone could, and is probably, a different phone specially if fixing teething problems in the first few months of a new model.
So XDA users giving feedback on all these Pocophone threads about problems with screen, touch, delay, random reboot etc. should give their rough purchase date and seller's identity+location. Otherwise everyone is talking about different phones.
That could be why recent buyers are facing little to no problems. I suspect Xiaomi have been fixing problems by replacing the faulty parts (screens etc) or assembly processes as well as kernel/ROM/drivers with better hardware & software & assembly guidelines. Probably with feedback from here, MIUI forums, etc.
But Xiaomi seem to be doing this secretly, which happened to previous models too, in order not to damage their reputation. So they can claim to problematic users, it's just your problem, Look at others. Did you damage your phone? This adds to the confusion of people talking about (in effect) different Pocophone builds & hardware. This confusion also helps Xiaomi escape blame.
Lesson 1:
When Xiaomi brings out a new phone, wait at least 4 to 6 months, for them to fix teething issues in their haphazardly commissioned assembly batches.
+
It'll be also cheaper by then.
Lesson 2:
There is no standard Pocophone, after a few months the next wave of ordered batches could, and are probably, a different model, a slightly different Pocophone. With evolving parts & code & possibly even different hardware parts. Even if it's just a different assembly workshop or team or process with a different quality control.

wozhere said:
Xiaomi doesn't have a factory for making phones and their production is also the inventory model, no stocks or parts or phones. They just commission batches of phones at different times for the same models, according to large combined orders, probably in differing workshops if demand is high. So quality can vary.
Xiaomi also make little or as reported no real profit from phones, they use the phones as brand advertising and make money from their numerous branded trinkets. This is a well known fact in the Asian business world. They don't spend tens of millions or billions on advertising like other big names. Their phones' models at cheap prices is their advertising which costs them nothing. This is their strategic PR & primary business model. They also enjoy bothering giants like Apple Google Samsung Huawei ZTE by being market disrupters in this way, cutting their profits by competitive pricing, at cost.
So each batch of Pocophone could, and is probably, a different phone specially if fixing teething problems in the first few months of a new model.
So XDA users giving feedback on all these Pocophone threads about problems with screen, touch, delay, random reboot etc. should give their rough purchase date and seller's identity+location. Otherwise everyone is talking about different phones.
That could be why recent buyers are facing little to no problems. I suspect Xiaomi have been fixing problems by replacing the faulty parts (screens etc) or assembly processes as well as kernel/ROM/drivers with better hardware & software & assembly guidelines. Probably with feedback from here, MIUI forums, etc.
But Xiaomi seem to be doing this secretly, which happened to previous models too, in order not to damage their reputation. So they can claim to problematic users, it's just your problem, Look at others. Did you damage your phone? This adds to the confusion of people talking about (in effect) different Pocophone builds & hardware. This confusion also helps Xiaomi escape blame.
Lesson 1:
When Xiaomi brings out a new phone, wait at least 4 to 6 months, for them to fix teething issues in their haphazardly commissioned assembly batches.
+
It'll be also cheaper by then.
Lesson 2:
There is no standard Pocophone, after a few months the next wave of ordered batches could, and are probably, a different model, a slightly different Pocophone. With evolving parts & code & possibly even different hardware parts. Even if it's just a different assembly workshop or team or process with a different quality control.
Click to expand...
Click to collapse
Mahn i hear you loud and clear. But when life gives you lemons... you gotta learn to make lemonade rt? Thats why this thread was created. unless and until xiaomi acknowledges this issue its our own problem. What better can we do than to try out their so called 'fixes'. Replacement would be bigger blunder since we would prolly get more defective ones only. Thats simply the reason why i 've asked if there is any improvement with the latest build and i sincerely expect an answer from users like me who experience a genuine issue of ghost touches and freezes that render the phone rather difficult to use in the first place. Others tryn these builds would report them better than last ones as they do not have the issue in the first place.. i believe it is the initial batches of the phones that experience such issues.
Still waiting for a remark..

jomin_995 said:
Mahn i hear you loud and clear. But when life gives you lemons... you gotta learn to make lemonade rt? Thats why this thread was created. unless and until xiaomi acknowledges this issue its our own problem. What better can we do than to try out their so called 'fixes'. Replacement would be bigger blunder since we would prolly get more defective ones only. Thats simply the reason why i 've asked if there is any improvement with the latest build and i sincerely expect an answer from users like me who experience a genuine issue of ghost touches and freezes that render the phone rather difficult to use in the first place. Others tryn these builds would report them better than last ones as they do not have the issue in the first place.. i believe it is the initial batches of the phones that experience such issues.
Still waiting for a remark..
Click to expand...
Click to collapse
Yes that's why I really started that post and it got long: to ask people posting to say when they got the phone and preferably location and seller too. Not to mention ROM/drivers/fixes flashed. Then the faulty batch can be traced. But yeah, that is really sneaky of Xiaomi to pretend there was nothing wrong and it is all the users' fault. Then Xiaomi can be told look, the people who bought it at period X got screwed with this fault, by Xiaomi and:
1) What are they going to do about it
+
2) if there are fixes or tips or solutions by guys and girls here too
But a lot of fixes have been found thanks to threads like this or at least Xiaomi have been shown to be at fault, not the poor buyers. So well done Bro.

if you feel touch issue is still there with 8.12.20 confirm/report here
http://en.miui.com/forum.php?mod=viewthread&tid=5003318

jineshpatel30 said:
if you feel touch issue is still there with 8.12.20 confirm/report here
http://en.miui.com/forum.php?mod=viewthread&tid=5003318
Click to expand...
Click to collapse
Sure. I will

mine it's arriving the next the first week of january, this it's the version ive got, i'm not sure about the spanish text film, in all the reviews you'll see the text in english (the classic gearbest version) bought mine on amazon.com, my cousin says she dont feel any problem with the screen but i don't know, will be updating when i got it
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jineshpatel30 said:
if you feel touch issue is still there with 8.12.20 confirm/report here
http://en.miui.com/forum.php?mod=viewthread&tid=5003318
Click to expand...
Click to collapse
done, hope something can be done abt this

I think it is only the first few batches of phones that are affected right? Maybe creating a separate thread with this link to report will help to identify more people experiencing similar issues. lodging a mass complaint would make xiaomi to atleast acknowledge the hardware issue...

I just bought this phone for a week. Did not notice any touch issue yet appart from typing error ( might be because im not used to larger screen phone) . Tested official stable and latest open beta. Maybe the issue is there,but because im not into gaming i never noticed that. The only thing that i can confirm is,this phone scrolling is sluggish compared to last year pixel 2. But overal for the price im quite satisfied with this phone. If it could be better,then its wonderful.. cheap and fast phone for us all.

Touch lag issue is back on 8.12.27 firmware.
Why they introduced back it again ?
Anyone have any info ?
You can easily feel difference in keyboard and pubg, and also on edges of screen.

RohanAJoshi said:
Touch lag issue is back on 8.12.27 firmware.
Why they introduced back it again ?
Anyone have any info ?
You can easily feel difference in keyboard and pubg, and also on edges of screen.
Click to expand...
Click to collapse
I think below discussion will be helpful
Here is the whole story of tuch issues and screen bleeding issues :-
1) first batch - Xiaomi was using screen from some supplier and it had screen bleeding. (users facing screen bleeding but no touch issues)
2) Second Batch - Later xiaomi changed the whole panel and this time they fixed the screen bleeding but got the touch issues. (users facing touch issues but no screen bleeding like me)
3) Third and latest batch - Later again xiaomi changed the touch panel and this time they fixed all the above issues. (third batch users facing no issues, neither screen bleeding nor touch issues, mostly from outside of India pocophone f1 users and poco f1 users in India having October or later manufactured device)
4) Now xiaomi is trying to fix the touch issue for second batch user by changing kernel values because screen bleeding can't be fixed by software updates.
5) if xiaomi fixes the issues for second batch people by increasing the current supply for touch planel to reduce touch delays by tweaking kernel then first batch people starts having issues like ghost touches because of over sensitivity due to over current values.
6) if xiaomi tries to fix the issues for the first batch people by reducing the current for touch panel again by tweaking kernel values then second batch people starts having issues like touch delay and lake of touch sensitivity because of reduced current values.
7) Meanwhile the third batch people has average values so they don't get affected by any of the above kernel changes so they didn't had any kind of touch issues in any of the build.
8) Because there are three different touch panels being used for poco f1 and each one is using different current values its very difficult to control all of them from the same kernel value or by a universal Rom.
9) Xiaomi can provide the device specific build like different-different kernel values for different touch panel devices.
Disclaimer - Above are my personal observations, nothing is confirmed by xiaomi officials and i may be wrong so don't take it seriously
Click to expand...
Click to collapse
Oh they bring back feelings for touch on 8.12.27 the touch frimware on this version are perfect
Click to expand...
Click to collapse
Is that a joke or are you serious? Some reported the touch response is bad on 8.12.27
Click to expand...
Click to collapse
I update my phone and i confirm the touch lag is back.
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Click to collapse
My phone never had issue before when i was on miui 9 but when they start to play on touch firmware its become so sensitive and the touch not that good on home screen they shift to left when i press on icons but now i dont face any issue maybe my phone hardware not have issues u have guys
Click to expand...
Click to collapse
For me also touch responsiveness seem much better on 8.12.27 than 8.12.20/24.
There was visible lag for me in last builds but now it works much faster.
BTW I read somewhere that they changed the OTA file in morning with same No. 8.12.27 due to some bug. But i just downloaded and flashed the one that's currently available on xiaomi website. Give it a try once again and see it's still giving you touch issue or not, because for me it's working much better compared to previous builds. (though still not as responsive as 10.1.3 stable )
Yes they changed the OTA file. I recently updated and touch seems to be good so please redownload the whole update and update it. They suspended the morning build and know its live again with the new tweaked kernel with the same number 8.12.27 and it doesn't have touch issue and icon flickering is also gone
Click to expand...
Click to collapse

Related

About "New" oneplus one

Hi to everyone, after a sad story with a LG Nexus 4 that i bought from a guy i am back to my old (and dear) Galaxy Nexus but now, he is totally messed up... i can't use it anymore..
So i am planning to buy the oneplus but i read on the internet about the annoying touch screen bug (that is a hardware bug, so i think it is very hard to fix with a update or whatever).
At this point, the question is: the new stock (I mean the new production line of smartphone) of OnePlus one, still have this bug ?
I love oneplus one, i really love this phone.. great designe, great components, great price but i am very scared about the touchscreen bug!
Also, i won't wait the new oneplus becouse it will be for sure pricier that the One and it will be released theorically the last 3 month of 2015...
Thank you for any suggestions
A presto
mmbfede said:
Hi to everyone, after a sad story with a LG Nexus 4 that i bought from a guy i am back to my old (and dear) Galaxy Nexus but now, he is totally messed up... i can't use it anymore..
So i am planning to buy the oneplus but i read on the internet about the annoying touch screen bug (that is a hardware bug, so i think it is very hard to fix with a update or whatever).
At this point, the question is: the new stock (I mean the new production line of smartphone) of OnePlus one, still have this bug ?
I love oneplus one, i really love this phone.. great designe, great components, great price but i am very scared about the touchscreen bug!
Also, i won't wait the new oneplus becouse it will be for sure pricier that the One and it will be released theorically the last 3 month of 2015...
Thank you for any suggestions
A presto
Click to expand...
Click to collapse
I bought 1+1 last week and i dont have this touchscreen issues, afaik only minority of users are concerned by this problem, for me its working smooth on stock and custom roms [emoji106]
I did not have the touch screen issue for almost half a year. As far as I can explain it started happening when the temperature outside got warmer, even if it is much colder again, the issue persists.
I need to flash the new Ak kernel with the new touchscreen firmware, which has been released yesterday and check if the problem still exists....
But what I wanted to tell you is that I did not have the touchscreen problem first.
Many thanks.. i am very near to buy it it...
Today there is a spicel price sale but actually i can't place order
mmbfede said:
Hi to everyone, after a sad story with a LG Nexus 4 that i bought from a guy i am back to my old (and dear) Galaxy Nexus but now, he is totally messed up... i can't use it anymore..
So i am planning to buy the oneplus but i read on the internet about the annoying touch screen bug (that is a hardware bug, so i think it is very hard to fix with a update or whatever).
At this point, the question is: the new stock (I mean the new production line of smartphone) of OnePlus one, still have this bug ?
I love oneplus one, i really love this phone.. great designe, great components, great price but i am very scared about the touchscreen bug!
Also, i won't wait the new oneplus becouse it will be for sure pricier that the One and it will be released theorically the last 3 month of 2015...
Thank you for any suggestions
A presto
Click to expand...
Click to collapse
Have bought my 1+1 about 3 weeks ago. No problem with touchscreen. There's no yellow band on the screen. Everything works pretty well! Lollipop is awesome! One thing you should know. If you're buying a white version, it's a little bit slippy and also quickly scratches and gets dirty.
Why would you buy this bug riddled phone at this point?
Sent from my A0001 using Tapatalk
sapphirecoupe said:
Why would you buy this bug riddled phone at this point?
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
What bugs are you talking about?
Actually there is only one "bug" at touchscreen but is not a default bug and they can fix it in warranty.
For many people the touchscreen issues might be caused by a hardware problem. If it really was software after more than a year it should have been solved.
I wanted to let you know that it seems the touchscreen problem is gone after latest CM 12.1 nightly with integrated touchscreen firmware update.
GeoTox said:
What bugs are you talking about?
Click to expand...
Click to collapse
Don't take notice, it isn't riddled with bugs. I've had two for almost a year and have zero issues. Most "bugs" are caused by people who don't know what they're doing.
XDA Moderator
Transmitted via Bacon
I have 2 OnePlus, One is bought for almost a year till now, I think it's the first batch one, China version, it does have yellow band issues, but no touch screen issues at all, and the second OPO I bought early this year is Nov 2014 batch, no touchscreen issues or yellow band problem, so I guess the problem has been solved in new batch production line.
I bought the one+1 the last november and I had this two bugs: low volume in/out (solved), yellow band. I also suspect that the display quality degrades over time, compare with the other phones I had. Anyway it's a 300 $ phone, well suppported by android development. My opinion, the value for money is still excellent.
I got my OPO second hand in November '14 and its been great. Don't have the yellow screen issue and dont have any touch issues. At the end of the day which phone hasn't suffered from a software/hardware problem at some stage or another. And I'm talking about the big flagships, you check their forums and you'll see people complaining about this and that. Not all users have problems, sometimes its just luck of the draw. I can understand peoples frustrations with trying to return the device and/or dealing with Oneplus customer services. Hopefully the latest firmware update that seems to have been merged in the latest nightly will fix issues for people with problems once and for all.
Honestly i think a properly firmware update could fix an little hardware problem.
Anyway i got my new 1+1 and i can't see any problem atm, no yellow band, lound volume, touch works great, i really hope for the best becouse for 299€ is soo worth!
I bought my OnePlus One in March 2015 and I unfortunately got the touchscreen bug. I have since been issued an RMA and I am waiting for them to receive my phone, and then I should be sent a replacement after that. I really hope I don't get the touchscreen issue again.
Benxter said:
I did not have the touch screen issue for almost half a year. As far as I can explain it started happening when the temperature outside got warmer, even if it is much colder again, the issue persists.
I need to flash the new Ak kernel with the new touchscreen firmware, which has been released yesterday and check if the problem still exists....
But what I wanted to tell you is that I did not have the touchscreen problem first.
Click to expand...
Click to collapse
I'm pretty sure my touchscreen problems were triggered from a hot day too (quite rare in the UK). When I receive my new phone, ill make sure to keep it out of direct sunlight!
There is no touchscreen bug.

Screen sensitivity issue - Read it if you game with your XZ2 Compact!

Hi there,
I received my phone today. I have been VERY pleased with it for the few hours I was using it, but when I started playing PUBG Mobile I detected something odd, that avoided me to aim properly.
There's a problem with the screen sensitivity, I'm not sure how to define it, but it feels like a dead zone that moves with your finger. The phone will not detect small movements, kind of a precision problem.
I have a video and pictures to demonstrate the issue, comparing the sensibility to my other phone (Galaxy S8):
https://www.youtube.com/watch?v=Vc55o-36uC4&feature=youtu.be
And a picture:
https://imgur.com/a/LIzyV
I'm returning the phone, and I'll buy again if Sony fixes this via software (I hope they will!). I will gladly replace my S8 with this XZ2 Compact if we ignore this problem.
I don't think my particular unit is defective, but let me know if you experience is different just in case. If you have the same, let's try to make some noise and get an official response from Sony.
Edit: tried the big XZ2 in a store (not the compact) and had the same issue, so we can assume most XZ2 and XZ2 compact are impacted. Let's hope it's just software.
Update: I went to a mall and tried the XZ2 non-compact, with identically disappointing results. Sony needs to fix this. Some could say the compact is not a device for gaming because it's small, but the same argument doesn't hold for the bigger brother.
CaraMuuu said:
Update: I went to a mall and tried the XZ2 non-compact, with identically disappointing results. Sony needs to fix this. Some could say the compact is not a device for gaming because it's small, but the same argument doesn't hold for the bigger brother.
Click to expand...
Click to collapse
maybe the display is not so well for the pen you are using. i noticed that the display was even reacting when i had two display protective films on it at the same time.
try to play around with glove mode. maybe this helps.
x10isrooted said:
maybe the display is not so well for the pen you are using. i noticed that the display was even reacting when i had two display protective films on it at the same time.
try to play around with glove mode. maybe this helps.
Click to expand...
Click to collapse
Thanks for the idea, however that's not the issue. I tried disabling and enabling the glove mode. I tried with my finger and with the pen (made the video with the pen because it's easier to see in a video). I tried two models, normal XZ2 and XZ2 Compact, with identical results. Tried while charging and without the charging cable as well.
It's not an obvious issue or easy to perceive, until you are trying to shoot at somebody in the head with a sniper rifle inside a game. It lacks precision. I'm not even sure if this is a deal breaker because probably I won't notice in daily usage, but I play games from time to time...
If you have the device, try it your self, try to draw tiny circles and compare with another device. I tested a few units so while I cannot say that every device out there is affected, I can also say that it's not just a couple of isolated cases.
I also compared to the Galaxy S8 (in the video) and to my friend's XZ1. The XZ1 didn't have the issue either, and I don't believe Sony sourced they touchscreen panels and controllers from a cheaper and worse source. I'm really hopeful this is just software, cause I love the device.
it could be that this time the screen is more sensitive while not so precise like the ones used before.
yes i have noticed the same problem. a small glide or flick to scroll requires a little more effort than my Sammy s9 plus. Not a huge deal but again paying Flagship money the screen shouldnt have such issues.
Can confirm that issue.
Similar to the screen lag i know from the honor 9. But less terrible.
No dealbreaker for me because i rarely game shooter, but noticeable when i tried shadowgun legends.
Have you tried to contact Sony support? I'm a bit frustrated, they told me to apply whatever update there is, perform a factory reset, run the device diagnostics, and if the problem persists, that means it is hardware and I should contact local support to get it repaired or exchanged. They closed my support ticket after giving that response, without waiting for my response.
They obviously didn't understand or care about the issue here. The screen diagnostics test is passed, but the issue is still there.
I don't know what to provide in order to get somebody from Sony support look at the case and evaluate escalating the ticket to whatever team that handles bugs.
Honestly i haven't. Because it seems that i don't have a faulty device as you have the same problem. So there probably will be no real help by support.
Seems also no general sensitivity issue because once you started scrolling it reacts instantly on further scrolls. Only at the beginning there is a short delay.
As already told the same behavior is known with the honor9 but far worse.
For me it's no problem, i almost never play shooter on the Smartphone, that's what a PC (or console) is made for...
Flynnchen82 said:
Honestly i haven't. Because it seems that i don't have a faulty device as you have the same problem.
Click to expand...
Click to collapse
I've seen this issue in 3 devices already, two of them being the big XZ2 and one of them my Compact. Some more users have noticed the same behavior in other regions. I do believe it's a general issue. Maybe not every device is affected, but many seem to be.
Maybe some people don't have a defective phone, but until proven wrong I'd rather think some people do not perceive it care about it (same story as with the jelly in the OP5 here, people kept telling "my phone is fine" because they didn't see it).
Anyway, it is NOT a delay problem as much as it is a precision or dead zone problem. I can keep trying to draw tiny circles across the screen and only a straight line will be detected by the phone. Then I can run the touchscreen diagnostic tool and Sony will say there's no problem with my device, because this to only checks for fixed dead zones.
I understand some older phone that costs half the price might have some issue that resembles this one, but support could try to submit this to their Dev team and let us know if they acknowledge it as an issue or not. I mean, that's a very standard support procedure in the industry. In every IT support.
Off topic: not trying to argue here, but I never understood the argument of "I don't do X on my phone, because that's what Y are made for". You can apply it to everything a phone does, each function can be replaced by a standalone GPS, camera, Music player, game console, etc. I understand the personal preference or not doing certain things on a phone because of screen size or whatever, but when you spend 600usd + on a phone, it should be good at everything is capable of doing. Nobody would imagine an iPhone X user saying "The camera is crap but I don't care because that's with my Nikon is for. Audio is ****, but that's why you buy a Walkman. The GPS is not good, but that's why Tomtom exists"
CaraMuuu said:
but support could try to submit this to their Dev team and let us know if they acknowledge it as an issue or not. I mean, that's a very standard support procedure in the industry. In every IT support.
Off topic: not trying to argue here, but I never understood the argument of "I don't do X on my phone, because that's what Y are made for".
Click to expand...
Click to collapse
Yes one should be able to expect support like that. In reality i gave up hope to ever find a good support, no matter what brand or product. Only ones i made good experience are small companies here in germany who sell rare high end products (speaking about vaping in particular).
But what i did was writing this problem to a bigger hardware/software site which also made a review and did not mention it. But i am still waiting for their comment.
Sure you are right about the second point. That was just the explanation why i personally don't care about. Doesn't mean i would think it's good as it is or that no one should game with his Smartphone. Just my personal point of view. And i play shooter etc. only on PC (or for performance testing on the Smartphone).
Sorry to hear that! That's actually sad, because I work in support
I'm having the same problem with PUBG. I'm not experiencing it anywhere else on the phone but again other than shooters like PUBG where else would you see it. I really hope this gets fixed.
Well, my experience is worse. Leaving aside the serious lagginess of the phone (by comparison to which my Xc and XZ1c are extremely fluid), it seems to miss my every 5th or 6th press/command. All over the screen. And it's particularly annoying because, otherwise, and except for the lacking audio jack, it's well nigh perfect for my tastes.
Updated twice (now on April security) and hard reset once. No difference.
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Don't know if it's the OP but the issue with the screen was already posted on sony support forum. Still I wouldnt call it sensitivity issue because when tipping the screen reacts fast. There is just a small delay for small movements on the screen, it starts to move after a certain way and not instantly.
Meanwhile i really hope they can fix it because i start caring. Not because of gaming, but i noticed how much trouble you get in certain situations (e.g. selecting text or adjusting a slider to a certain value like screen color adjustment...). Otherwise this perfect phone has a negative that might let me not keep it.
Flynnchen82 said:
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Click to expand...
Click to collapse
Yes, it's laggy, as in 'non-fluid'. Scrolling through menus, transitions etc. Not unusably laggy, just visibly and uncomfortably so. But the bigger problem is the missed sixth-or-so press.
landsome said:
Yes, it's laggy, as in 'non-fluid'. Scrolling through menus, transitions etc. Not unusably laggy, just visibly and uncomfortably so. But the bigger problem is the missed sixth-or-so press.
Click to expand...
Click to collapse
Well i can't confirm any of these problems. Smooth as it could be and so far no missed tipps. Would be perfect if the screen would not have that swipe delay that obviously every device has.
Flynnchen82 said:
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Don't know if it's the OP but the issue with the screen was already posted on sony support forum. Still I wouldnt call it sensitivity issue because when tipping the screen reacts fast. There is just a small delay for small movements on the screen, it starts to move after a certain way and not instantly.
Meanwhile i really hope they can fix it because i start caring. Not because of gaming, but i noticed how much trouble you get in certain situations (e.g. selecting text or adjusting a slider to a certain value like screen color adjustment...). Otherwise this perfect phone has a negative that might let me not keep it.
Click to expand...
Click to collapse
True thing, the phone should be lightning fast! I was for me during the time I had it. Pixel-level smoothness.
Going back to the problem, I wouldn't call it delay for the following reason: for me a delay means that I touch the screen, and the screen reacts later than it should. So if you watch the video, I'm trying to draw circles and the problem is not that they appear late, it's that they are an almost straight line instead. I think the appropriate word would be low precision when tracking fine touches.
By the way, the experience with support is getting very frustrating, they want me to send back my phone. There's no option to submit a potential software bug for review, if the helpdesk guy doesn't have the issue listed anywhere in their database, you will be asked to send the phone physically to a repair center, no matter the nature of the problem (basically they won't care). I'm still confident that this is a driver problem, Sony fixed touchscreen issues a few years back (in the Z5 Compact I believe) with a software update.
CaraMuuu said:
True thing, the phone should be lightning fast! I was for me during the time I had it. Pixel-level smoothness.
Going back to the problem, I wouldn't call it delay for the following reason: for me a delay means that I touch the screen, and the screen reacts later than it should. So if you watch the video, I'm trying to draw circles and the problem is not that they appear late, it's that they are an almost straight line instead. I think the appropriate word would be low precision when tracking fine touches.
By the way, the experience with support is getting very frustrating, they want me to send back my phone. There's no option to submit a potential software bug for review, if the helpdesk guy doesn't have the issue listed anywhere in their database, you will be asked to send the phone physically to a repair center, no matter the nature of the problem (basically they won't care). I'm still confident that this is a driver problem, Sony fixed touchscreen issues a few years back (in the Z5 Compact I believe) with a software update.
Click to expand...
Click to collapse
After being a bit rude to them (not proud about it, I apologized already), finally got the following response from support:
We are sorry to hear you are unsatisfied with our communication regarding the touch performance of your Xperia XZ2, we hope to atone for that shortly.
We have already internally raised this issue to the specialised team, using the threads and pictures on the forum you have supplied and from other users too.
We recommend sending the device to repair to make sure that the device has no manufacturing hardware faults, and to ensure that the software repair was done correctly before escalating the issue even further. And if there's a chance that one of our customers can have a more pleasant experience with the device if it turns out to be something we can fix, we always like to go with that solution.
However, please be assured that the issue has already been raised internally, and our team is working on making sure you have the best user experience as soon as possible.
Tanks for keeping us up to date.
And what will you do?
The thing is i dont believe its a hardware fault (defect). Either they can patch it or not. In the last case i would send my device back, but i have only one week left -.-

Let's talk about newer batches (September/October)

Greetings everyone!
I want to talk about the Pocophone in their respective batches. I've been researching mainly about the issues that are present in the Pocophone. Many have said that there are issues regarding the screen (side of the screen latency, multi-touch, screen bleeding, etc.) are prominent. Some have said they have replaced their phones for at least thrice and the problem still persists. Some have also said that MIUI 10 fixed theirs, but some still have problems. Even installing custom ROMs proves ineffective. So it's safe to assume that some Pocophones have hardware issues and some do not.
From what I've read, August batch (The first batch released) has most of the problems. But I have no information regarding the people that bought a Pocophone with a manufacturing date from either September or October (The manufacturing date is located at the back of the box, written at the bottom right). You see, I've read an article implying that newer Pocophone batches does not have the issues. I want to make sure whether that is the case.
So I humbly request you people to please state which variant of the Pocophone you are using (6/64 GB, 6/128 GB, 8/128 GB)
and also the manufacturing date of your Pocophone. Also include if you encounter touchscreen issues.
You can try these to verify if your Poco has an issue:
1. Type "qu" as quick as you can. The result should be: quququququ and not quuquqquuquq. (You can use any keyboard as long as you're tapping a letter which is placed closely to the edge of the screen.)
2. Download the "Real Drum" application and try tapping the two "KICK" drums alternatively as fast as you can and make sure to stay at a constant beat to witness the delays. (Better observed when pressed at the sides).
3. Try installing a custom ROM or MIUI 10 and try these steps.
THANKS!
ququququququququququququququququququququququququququququququ
Sent from my [device_name] using XDA-Developers Legacy app
---------- Post added at 06:32 AM ---------- Previous post was at 06:31 AM ----------
Mohd Haikal said:
ququququququququququququququququququququququququququququququ
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
i try faster than i can [emoji23]
Sent from my [device_name] using XDA-Developers Legacy app
Mohd Haikal said:
ququququququququququququququququququququququququququququququ
Sent from my [device_name] using XDA-Developers Legacy app
---------- Post added at 06:32 AM ---------- Previous post was at 06:31 AM ----------
i try faster than i can [emoji23]
Click to expand...
Click to collapse
Now try to long press on q or p from very edge.
Then press from middle of q and p..
You will notice difference..
.
. @op : as per my testing on 10+ pocos, every device having this issue,ie right and left edges recognize touch after you lift finger.
But only fewer are detecting this because only few are used to type from edge.
My first poco manuafactured august and has keyboard issue. I am replaced with a september manufacturing date no more problem now. Ququququququququququququququququququququququququququququququququququ.... Thats a super fast qu. I am on 8.11.1 rom.
I am pretty sure that bug was because of full screen gestures, I have an old batch version running los 16 and there is no such bug anymore.
RohanAJoshi said:
. @op : as per my testing on 10+ pocos, every device having this issue,ie right and left edges recognize touch after you lift finger.
But only fewer are detecting this because only few are used to type from edge.
Click to expand...
Click to collapse
It doesn't seem to be a hardware issue. Keyboard works fine after switching back to On-screen Navigation. It's the full-screen gestures interfering. (on MIUI 9.6.25)
I have July batch no touch screen or bleeding issue
Mine is 6/128 global version batch September 09/2018 and:
1. quququququququququququququququququququququququququququququq
quququququququuquqququququuqquququuqquuqquuququququqququququququuquqqu
(*with on screen buttons*
ququququququququququququququuquqququququququuqquuquqquququuqququququququququ
still the same.)
as you can see there is a touch delay on the edge of the screen sometimes but very slight.
2. Real drums taps lag when taping on the edge of the screen.
3. All these have been tested on my phone with MIUI 9 global stable and MIUI 10 developer from xiaomi.eu.
I have to say the issue appears to be smaller in the MIUI 10 developer, i will be trying the Android 9 developer soon and see if anything has changed.
I have the 6/64 global version with version batch September 09/2018 on MIUI 10 stable and i don't have screen bleeding or lag when taping on the edge of the screen
July batch here, global, 6/64, black sapphire. I have all the problems, i.e. bleeding (mild though, I've seen people having worse) and touch lag.
For people who want to check the latency by quickly typing 'qu' or 'pr' - you must do it like REALLY fast. Almost immediately but just a millisecond earlier push q or p. I have yet to see a person prove on video that they don't have these issues. I don't mean to offend anyone but my belief is that every unit has it but not everybody can notice it. Could someone without touch issues kindly upload a video showing it? If some units indeed don't have it then I think it's safe to say we have a hardware issue on our hands.
mario123m said:
July batch here, global, 6/64, black sapphire. I have all the problems, i.e. bleeding (mild though, I've seen people having worse) and touch lag.
For people who want to check the latency by quickly typing 'qu' or 'pr' - you must do it like REALLY fast. Almost immediately but just a millisecond earlier push q or p. I have yet to see a person prove on video that they don't have these issues. I don't mean to offend anyone but my belief is that every unit has it but not everybody can notice it. Could someone without touch issues kindly upload a video showing it? If some units indeed don't have it then I think it's safe to say we have a hardware issue on our hands.
Click to expand...
Click to collapse
It looks fine to me
https://www.youtube.com/watch?v=HYPXbkiKSiQ&t=6s
petraru1 said:
It looks fine to me
https://www.youtube.com/watch?v=HYPXbkiKSiQ&t=6s
Click to expand...
Click to collapse
Is it yours? If so, then thank you very much. Unfortunately, I can see that you have the latency issue as well. The keyboard produces 'uq' many times and Real Drum test also shows touch lag and inconsistency.
mario123m said:
Is it yours? If so, then thank you very much. Unfortunately, I can see that you have the latency issue as well. The keyboard produces 'uq' many times and Real Drum test also shows touch lag and inconsistency.
Click to expand...
Click to collapse
Yes, its mine and you are welcome. Well, like you said many doesn't notice this. It is ok for my eyes but i will do the same tests with my girlfriends Lg G4 and report back.
Mine is from July, the first batch. I bought it on France when it was released.
- slight Bleeding edge with gray background.
- I notice the problem on real drummer, but it never bothered me.
Despite everything, I don't regret my purchase.
Send from my Pcoochpoen F1... ho sh**
mario123m said:
Is it yours? If so, then thank you very much. Unfortunately, I can see that you have the latency issue as well. The keyboard produces 'uq' many times and Real Drum test also shows touch lag and inconsistency.
Click to expand...
Click to collapse
Here is the same test with LG G4, i feel the touch input is worse than poco.
Hope the link works https://photos.google.com/share/AF1...?key=WklxV2Nuc3otTXFDMVAxWDhZeV9qUE5hRTlaNzZ3
Bought for the 2nd time just two days back... 6/128gb Sept 2018 batch on Miui 10 Global Stable
quququququququququququququququququququququququququququququququququququququq
Dont see any keyboard lag at the moment... and screen bleed still present
Aughust 64/6 Graphite Black
-No screen bleeding
-Keyboard sometimes it has latency issues
MadScientist001 said:
Greetings everyone!
From what I've read, August batch (The first batch released) has most of the problems. But I have no information regarding the people that bought a Pocophone with a manufacturing date from either September or October (The manufacturing date is located at the back of the box, written at the bottom right). You see, I've read an article implying that newer Pocophone batches does not have the issues. I want to make sure whether that is the case.
Click to expand...
Click to collapse
Can you or anyone provide a poco box photo with prod. date ?
I will respectful disagree and say that every Pocophone made until now have touch issue and screen bleeding. About screen, some are less proeminent and others more. But every Pocophone have it.
About touch, every Pocophone have exaclty the same issue. But some people are less capable to notice than others and that's about how you use the keyboard or what version do you have.
Hope that Xiaomi fix touch issue. Screen Bleeding is a hardware problem and it will never be fix even if you try to change it.
mario123m said:
Is it yours? If so, then thank you very much. Unfortunately, I can see that you have the latency issue as well. The keyboard produces 'uq' many times and Real Drum test also shows touch lag and inconsistency.
Click to expand...
Click to collapse
Here's my test.
One more thing even if we find faults in these tests is it even practical to type at these crazy speeds.
https://youtu.be/n8ApOlW_B0A
And here's the real drums test
https://youtu.be/GlCsx_JIrto

Any known issues?

Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
zizzyboi said:
Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
Click to expand...
Click to collapse
Hi,
I actually have ghost touch issues, and it seems a lot of people also got it, if not everyone. But due to the fact it happens under some condition, not everybody seems to be aware of it. You have to run your screen at 90Hz, with NFC enable, and launch some specific apps like CPU-Z or reddit for it to happens, because it seems the issue come from the NFC. I heard it was a software issue and Oneplus is working on it, and I hope it is, because if it's an hardware issue, I will sell my phone.
Well, if you can deal with this ATM, this is a very nice phone, I sold my S10 to get this one and I'm absolutely not disappointed!
Dat.Silhouette said:
Hi,
I actually have ghost touch issues, and it seems a lot of people also got it, if not everyone. But due to the fact it happens under some condition, not everybody seems to be aware of it. You have to run your screen at 90Hz, with NFC enable, and launch some specific apps like CPU-Z or reddit for it to happens, because it seems the issue come from the NFC. I heard it was a software issue and Oneplus is working on it, and I hope it is, because if it's an hardware issue, I will sell my phone.
Well, if you can deal with this ATM, this is a very nice phone, I sold my S10 to get this one and I'm absolutely not disappointed!
Click to expand...
Click to collapse
So if I understood correctly. You're saying it is possible because of nfc connection being on?
It disappears if nfc is off? I barely use nfc anyways so hopefully my phone will be fine.
And hopefully it is software and not hardware issue. That would suck as I can't return it where I am atm and will have to wait a month or so before I can if it's hardware issue.
And to my understanding.... Oneplus had a software update that improved camera and performance etc... Did you install it and have you noticed the ghost issue gone or still present in the new update?
Thanks for the update
zizzyboi said:
Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
Click to expand...
Click to collapse
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
whatthekj said:
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
Click to expand...
Click to collapse
First time hearing about that one. But thanks for you input.
Not a deal breaker for me but I can see how that can get annoying.
Have you or anyone noticed the earpiece random noises when on the call like other people have?
Or it's just device specific?
I bought the phone Friday when it came out. So I'm scared I bought the phone too soon and I might get more bugs on my phone that anyone else's but only time will tell when I get the device in hand.
(I ordered it early but since I'm in Africa right now, I had to ship it to USA international then ship from there to me using a third party delivery shipping service. That's why I haven't received the phone yet and have been waiting for a while)
whatthekj said:
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
Click to expand...
Click to collapse
Yep, no issues for me at all.
Sent from my GM1915 using Tapatalk
zizzyboi said:
First time hearing about that one. But thanks for you input.
Not a deal breaker for me but I can see how that can get annoying.
Have you or anyone noticed the earpiece random noises when on the call like other people have?
Or it's just device specific?
I bought the phone Friday when it came out. So I'm scared I bought the phone too soon and I might get more bugs on my phone that anyone else's but only time will tell when I get the device in hand.
(I ordered it early but since I'm in Africa right now, I had to ship it to USA international then ship from there to me using a third party delivery shipping service. That's why I haven't received the phone yet and have been waiting for a while)
Click to expand...
Click to collapse
No I haven't had the earpiece bug either. Just the call ending issue.
whatthekj said:
No I haven't had the earpiece bug either. Just the call ending issue.
Click to expand...
Click to collapse
That's good. Fingers crossed mine doesn't have any issues. My first oneplus device.
I've always wanted oneplus for their speed and oxygen os.
And the 7 pro really sold me with the 90hertz and that amazing speed and display.
I can't wait for the device to come in.
When did you buy and get the device? Ddi you guys order on Friday when it got out on the store like me or were you guys at the pop up event in New York or other places?
zizzyboi said:
That's good. Fingers crossed mine doesn't have any issues. My first oneplus device.
I've always wanted oneplus for their speed and oxygen os.
And the 7 pro really sold me with the 90hertz and that amazing speed and display.
I can't wait for the device to come in.
When did you buy and get the device? Ddi you guys order on Friday when it got out on the store like me or were you guys at the pop up event in New York or other places?
Click to expand...
Click to collapse
Yeah this is my first OnePlus device as well. I just switched from a Note 8 so I was already used to the edge display and I can say the edge display on this device is much better. The speed with 90hertz is also amazing and you can really tell the difference from 60hertz. The display is also great. With the front camera hidden inside the phone, the phone really feels like it is all display. Also the phone gets really bright making it easier to see in direct light and the night mode to tone down the blue light.... The greatest. I have sensitive eyes so looking at bright things at light was a rarity for me but this device can get really dark compared to phones Ive used in the past.
Anyways, I bought the phone the Friday when it went on sale. I had a lot of faith in OnePlus after hearing it do so well the past few years so I took the chance and got it.
whatthekj said:
Yeah this is my first OnePlus device as well. I just switched from a Note 8 so I was already used to the edge display and I can say the edge display on this device is much better. The speed with 90hertz is also amazing and you can really tell the difference from 60hertz. The display is also great. With the front camera hidden inside the phone, the phone really feels like it is all display. Also the phone gets really bright making it easier to see in direct light and the night mode to tone down the blue light.... The greatest. I have sensitive eyes so looking at bright things at light was a rarity for me but this device can get really dark compared to phones Ive used in the past.
Anyways, I bought the phone the Friday when it went on sale. I had a lot of faith in OnePlus after hearing it do so well the past few years so I took the chance and got it.
Click to expand...
Click to collapse
Yea those are some of the reasons I got the phone as well. I'm coming from a used huawei p20 pro, a phone my brother passed on to me when he got the new mate 20 pro.
I've never bought a new phone. My first phone I ever bought was on contract which was the LG g4. Loved the curved back but screen didn't last for me (only one year in a 3 year contract at the time) then was using my back up phones until my brother gave me his p20 pro.
I've always wanted to try a curved screen display rather than curved back.
And I've been following one plus for a while, (I even got a referral for the oneplus one when they had a refferal service) but ended up selling it to someone else because I didn't trust oneplus back then but then after the other devices from one plus came out then I slowly gained interest.
And this oneplus 7 pro really caught my attention but these issues and bugs everyone is experiencing is really scaring me. If it's a hardware issue then I would have to take a long process to return the phone and I really don't want to do that.
Really hope it's a software issue and can get fixed in a future software update.
Or if I don't get the issues at all then that would be even better. Fingers crossed and will update the forum when my phone comes in.
I don't use the cpu app nor do I use nfc. So hopefully I don't encounter the issues but let's see. You never know
And how is the new update? Worth updating or made it worse?
Usually it's better but some people have been experiencing issues idk
Would love your input whether to skip that update when my phone comes or to download it right away

proximity sensor issues?

Hi. have any of you noticed issues with proximity sensors? im talking about situation where on calling someone on any app screen goes black and cant even be woken up with power key or anything. it lights up automatically when the other person/your caller hangs on call. like the phone is thinking its next to head even though its not.
i have tested with some app from playstore to check if the sensor is ok, and seems like it is working properly.
is there a hardware sensor on this phone? where is it located? is there an ability to fix it? is it software issue? anyone else experiencing it? is there a way to always wake up screen with power key?
It's an issue with pocket mode. I had to send my 8T back and got a refund because of it. The phone would lock me out and not let me do anything also happened when I'm on a call. Turn off pocket mode and check to see if that fixes it. I didn't want to have to turn off an essential feature of the phone to fix something that shouldn't have been an issue in the first place so I sent mine back. Luckily I noticed it within the 15 day return period. Got a refund and bought another 8T. This new one works great
Really sad to hear about your issues with the proximity sensor. This is the exact reason why I sent my Galaxy S20 FE back! I was not having the problems with the screen itself like so many others were/are...but I like to use double tap to wake (used it for years now) and every time I pulled the FE out of my pocket the screen was ON with multiple taps being entered all over the place. What a mess! I blame everyone, and I mean EVERYONE who has called, and keeps calling for smaller BEZELS! What is wrong with a little bezel on the top where all the necessary sensors (including the selfie camera) can be housed? Does anyone like it when their phone malfunctions because their proximity sensor is crap, or that it is virtual and virtually does NOT WORK? Does anyone LIKE the look of a NOTCH, or a PUNCH HOLE in comparison to having an unblemished screen??? So many things have become basically intolerable because of stupid, useless changes in these necessary tools. I hope that someone besides Sony will see the light and return to what is practical for the functioning of our phones. Rant over...for now...and I hate to say it but my 8T is functioning properly. So whatever way they have implemented pocket mode...it is working for me, and this makes me very happy. I truly hope you can get your issues resolved one way or another!
raszop said:
Hi. have any of you noticed issues with proximity sensors? im talking about situation where on calling someone on any app screen goes black and cant even be woken up with power key or anything. it lights up automatically when the other person/your caller hangs on call. like the phone is thinking its next to head even though its not.
i have tested with some app from playstore to check if the sensor is ok, and seems like it is working properly.
is there a hardware sensor on this phone? where is it located? is there an ability to fix it? is it software issue? anyone else experiencing it? is there a way to always wake up screen with power key?
Click to expand...
Click to collapse
I personally have not had this issue, even with pocket mode enabled. The sensor works a lot better than the one in the 7 Pro. I'm not sure where the sensor is on the 8T, but on the 7 Pro it's actually under the display and I guess that was OnePlus' first attempt at under-display sensors, so the auto-brightness was always a little janky as well. The 8T's seems to work much, much better...at least on my phone & my girl's.
Do you perhaps have a screen protector thar might be slightly misaligned and therefore maybe covering the sensor, or perhaps a large case on the phone? I'm just spit-balling here, trying to think of anything that could possibly cause this.
Regardless, it's still dumb that you're facing this.
Sent from my OnePlus 8T using XDA Labs
I have only found that the sensor is very sensitive as it is up next to the earpiece and tends to collect dust there and this leads to the sensor thinking the phone is in the pocket (or on the ear). Just clean the dust
just wanted to let you know i returned this ****.
i am with oneplus from 6t, up to 7t and now i ordered 8t. this company makes worse and worse devices each year. compared to 7t the camera is worse, speakers are worse too.. and these proximity sensor issues, which apparently are with onepluses since 7. damn, never again oneplus, such a crap b-brand. and even sadder is the approach of people praising it for things that can not even be said about it like software update
raszop said:
just wanted to let you know i returned this ****.
i am with oneplus from 6t, up to 7t and now i ordered 8t. this company makes worse and worse devices each year. compared to 7t the camera is worse, speakers are worse too.. and these proximity sensor issues, which apparently are with onepluses since 7. damn, never again oneplus, such a crap b-brand. and even sadder is the approach of people praising it for things that can not even be said about it like software update
Click to expand...
Click to collapse
According to the OnePlus Community forum...it appears to me that the Indian version of the phone is the one that is having all sorts of problems...at least when you read the numerous complaints. I do not know why the Indian version would be any different, or more prone to bugs and malfunctions that the EU or NA versions. I have the unlocked NA version purchased directly from OnePlus and I am having virtually ZERO issues with mine. I had the 6, the 7 Pro, and now the 8T...all unlocked NA versions purchased directly from OnePlus and they all worked flawlessly. I sold the 6 and 7 Pro and the people who bought them from me love them, and also have not had any issues. I always check back with "customers" and they tell me all is good! So, am I just fortunate, or is there something going on with the manufacturing process here? I do not know...but what I do know is that the 8T works way better than the S20 FE did (which I sent back) and it may possibly be the best, fastest working phone I have ever owned! So sorry you are having issues. Is yours the Indian version?
jaseman said:
According to the OnePlus Community forum...it appears to me that the Indian version of the phone is the one that is having all sorts of problems...at least when you read the numerous complaints. I do not know why the Indian version would be any different, or more prone to bugs and malfunctions that the EU or NA versions. I have the unlocked NA version purchased directly from OnePlus and I am having virtually ZERO issues with mine. I had the 6, the 7 Pro, and now the 8T...all unlocked NA versions purchased directly from OnePlus and they all worked flawlessly. I sold the 6 and 7 Pro and the people who bought them from me love them, and also have not had any issues. I always check back with "customers" and they tell me all is good! So, am I just fortunate, or is there something going on with the manufacturing process here? I do not know...but what I do know is that the 8T works way better than the S20 FE did (which I sent back) and it may possibly be the best, fastest working phone I have ever owned! So sorry you are having issues. Is yours the Indian version?
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Click to collapse
"I do not know why the Indian version would be any different" - and i do. its because indian people will shriek to oneplus logo no matter how poopy the product is. you can treat them worse, and they still will be pleasured to the sky. that might sound harsh, but that's true. same goes with xiaomi phones. indian versions come with different parts! can you imagine the phone has better amoled screen for europe and usa, and worse chinese amoled for indian market? or worse batteries? well, indian xiaomi phones are definition of that. and it all is because customers do not require any better. like i said, we are apologists. no matter how bad the product will be, we will unconditionally defend the company.
and i did purchase directly from oneplus in europe. not only i had proximity sensor issues, but the feeling of speakers is way cheaper than in 7t. also camera is a joke - downgrade from 7t. couldn't stand this joke of a phone.
screen and battery life were nice though.

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