Related
Hi,
My girlfriend has the moto g and since this morning it's unusable: every second comes a crash message that a app fc. All apps belonging to Google (YouTube, calendar...) are crashing and especially the launcher. It's just possible to go to settings via quick toggles. But I can't delete any data etc from apps. And it won't accept any changes to any settings. I can't open any app because the launcher doesn't work...
The problem: it's an unrooted, totally stock phone with just a few apps (whatsapp, chronus...) . Now I wanted to ask if anyone can help and maybe knows this problem and how to fix it. And: I can't connect it to the PC (win7). Anyone has a link and a description to install the USB drivers? I tried all the "normal" ways with Motorola device manager and manually install USB drivers. I want to backup the messages and pictures before I try a factory reset. I rebooted it in secure mode, but all the problems still exist...
I hope anyone can help... Thanks in advance!
I want the moderator to ban me.
alikpronoy said:
If it always crashes how would you be able to back up SMS and picture? Try to go to the store you bought your phone or call your tech support. But if nothing happens you just need to factory reset your phone.
Click to expand...
Click to collapse
If it connects to the pc, you can easily make a backup of these things. The Problem is that it doesn't connect because i have problems finding the correct usb driver.
alikpronoy said:
As much as we want to, but I think, there's no way to back it up. You just need to factory reset it.
Click to expand...
Click to collapse
Already tried a factory reset - doesn't work. Can't even boot into recovery... Now it's sent back to Motorola I would love to know what happened there on a complete stock phone with just a very few apps and just used for messaging, calls and photos. I hope Motorola says what went wrong when the phone is repaired.
Try to uninstal apps and try instal again.Maybe not completed installed before.
My girlfriends phone started doing the exact same thing this morning, what was the outcome? Did they replace the phone?
i'm stock rooted and thats it. happens when unrooted as well and even after performing a factory reset and wiping everything.;
Google Contact sync is broken, on my nexus 5 every time I check it it says ""Sync is currently experiencing problems. It will be back shortly"
it has said this since 6/5/2014 and its now 6/10. what gives? anyone else have this issue?
im looking in Settings>Google>Accounts>Contacts
nextelbuddy said:
i'm stock rooted and thats it. happens when unrooted as well and even after performing a factory reset and wiping everything.;
Google Contact sync is broken, on my nexus 5 every time I check it it says ""Sync is currently experiencing problems. It will be back shortly"
it has said this since 6/5/2014 and its now 6/10. what gives? anyone else have this issue?
im looking in Settings>Google>Accounts>Contacts
Click to expand...
Click to collapse
It has been going in and out for me as well the past couple days. It'll fix itself my manually forcing it to sync for me. Must be an issue server side.
It has been a common occurence for me - so I switched to using my outlook.com contact list instead. Somehow, that works, all the time, without any issues
My google sync was giving me the same issues. I manually pressed sync and after the third of fourth time it seems to have worked normally.
Okay, guys, here's the problem. I have been pulling my hair out for days over this. On any Lollipop ROM I install, no matter what combination of gapps and AOSP ROM I install on my OPO, after completely and totally formatting caches, system, data, and /data/media, the problem persists:
Always after logging into an account, but not always the same one, I start to get an error "android.process.acore has stopped." It happens every few seconds and renders the device unusable. I have tried every fix I could find online, including wiping contacts storage data, contacts data, etc. I have formatted my phone several times, and each time the problem comes back. It only stops when I disable Contacts Storage in settings, which then in turn disables all contacts functionality.
This is getting totally ridiculous, and the only thing I can think of is that the AOSP version of contactsprovider.apk is totally corrupt. Any ideas?
I have the same problem... Did you succeed in resolving it?
flolep said:
I have the same problem... Did you succeed in resolving it?
Click to expand...
Click to collapse
Somewhat. The issue manifests itself when Facebook is synced with your contacts, and you use Facebook OAuth to sign into another app. For whatever reason, this causes the contacts app to go nuts, and the only way to fix it once it happens is to get rid of the Facebook app. It's a bug that is quite beyond me to fix. There is a modded Facebook apk floating around somewhere, that has had permissions modded so it's not allowed to use your contacts or register as an account in your phone. That works. It also works if when you install a new ROM, you sign into any apps that use your Facebook login before you install the Facebook app, that way you log into them with the browser and they never talk to the contacts app. Once you have installed the Facebook app, DO NOT EVER click "Sign in with Facebook" in any app on your phone, or you're screwed again.
That's pretty much what I've come up with thus far. Hope that helps.
EDIT: Here's the link to the thread with the modded Facebook apk: http://forum.xda-developers.com/showthread.php?t=2333637
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
prometheus1010 said:
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
Click to expand...
Click to collapse
It happens for other phones users... See here : https://productforums.google.com/forum/m/#!msg/nexus/Ip-hdFEQccY/OSFCz4Qj59oJ
Thanks for your partial solution @jkotzker... For me it's a no go because I am a big facebook user and I can install app with Facebook account linked at anytime... It's really really annoying to not log with Facebook account if the Facebook app is installed I don't know what to do... I tried everything like you.
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
marcviado said:
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
Click to expand...
Click to collapse
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
pablo1215 said:
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I didn't find one...
I talked about this problem in xda temasek rom thread and ak kernel thread without success. I even sent a message on official cyanogenmod website, with last crash and logcat attached. No success. The problem happened in 2012 too... And since then, Google didn't have a solution for it.
It seems that Google is finally aware about this problem and the correction could arrive in "a future version"... Well. I want it now... Indeed, there seems to be only to increase the buffer transaction between applications and contact storage from 1MB to 2MB for example, to have it corrected. But no dev wants to do it because the problem cannot be reproduced! And it's rare! But we have it! It's incredible to have it back after a full wipe... And happening randomly, just after a random sync between application and Android system...
Any more updates on this issue/ anything else we can do to get this resolved? Even my partial, temporary solutions have stopped working, and I am getting really frustrated.
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
t3chn0s1s said:
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
Click to expand...
Click to collapse
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Aditya Srinidhi said:
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Click to expand...
Click to collapse
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
t3chn0s1s said:
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
Click to expand...
Click to collapse
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Aditya Srinidhi said:
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Click to expand...
Click to collapse
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
t3chn0s1s said:
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
Click to expand...
Click to collapse
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
flolep said:
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
Click to expand...
Click to collapse
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
t3chn0s1s said:
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Click to expand...
Click to collapse
No. Not yet. But. Well. CM12 is already good functionality wise. And with this bug disappeared it's really a happiness.
---------- Post added at 12:42 AM ---------- Previous post was at 12:39 AM ----------
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Yeah, yeah. Already tried... Lol. I think I tried every single advice given in all the Android forums of the world on this bug lol. Well. Google finally heard us. +++
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Neither worked but thanks for the suggestion. I did find a Facebook work around. Found the Lite Version via a Google search (since its technically not available in the US) , installed it and it works fine. No android.process.acore FC's or repeated pop ups.
Update: This problem reared its ugly head again on CM12 and I ended up having to uninstall Twitter this time. So, now I'm on CM12s and as soon as I logged into my other Google account user Boxers email app I got the android.process.acore crash again. Uninstalling that app immediately stopped it. God I can't wait for 12.1 for our OPOs. This problem is absolutely ridiculous. I can't take this anymore. I really can't use ANY social media apps unless its like Tinfoil for FB or Twitter. I don't have any connected accounts except Google & Cyanogen.. Which I truly can live without but... Just for the hell of it.... Knowing I have a backup and I'm about to clean flash the latest stock build I tried to add Waze and it caused the crash all over again. Uninstalling Waze didn't help. I shouldn't have to deal with this. Only way to stop it is to disable contacts storage. Once it begins it doesn't stop. Effing Google with their half baked crap.
My S8+ started opening automatically every app I install or update from play store. It's really annoying.. I thought I can fix it with a factory reset, but it didn't help.
What I tried:
- Full factory reset
- Wipe cache partition
- Disable then re-enable play store
- Clearing all data in app settings
What else can I do?
Here's a quick video of the problem right after the factory reset:
I can't see well enough, but I think you phone is updating. What happens after they all update? Does that solve the issue?
For me, it will do the same unless I can get to Play Store, Settings, and turn off "Auto Updates", and sometimes, still then, individually go to the active update list and individually cancel each app before, or as it's updating. It's a PITA
Feribox said:
What else can I do?
Click to expand...
Click to collapse
Let it finish installing?
peachpuff said:
Let it finish installing?
Click to expand...
Click to collapse
Thanks for the tipp...
It's not normal at all. I'm using this phone since july and never did this before. Yea after the initial setup finished and all apps were updated, the problem still persist. When I connect to WiFi and my apps starting updating, each one opens. Basically, I'm unable to use my phone when the apps are updating.
I had to turn off auto-updating and now I have to start manually updating my apps...
There are many old threads about this bug, besides wipeing cache noone said anything useful to fix the issue.
Yeah, I have not heard of it, but also have not experienced it. If it is annoying enough, and no more simple solution, I'd return to an earlier backup san the issue, or no backup, do a full wipe and fresh install. Something is definitely corrupted, near as I can tell.
Well, luckily the Oreo update fixed the issue.
Hi Feribox, did you do anything different before the Oreo update? Coz, I'm on it right now and this exact thing is happening.
What's even weirder is it seems the apps never close, I have some apps that suddenly just up and play an ad (these are apps that I did install though) so I don't think it's malware.
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
Click to expand...
Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
Sent from my SM-S767VL using Tapatalk