Failed to login to Huawei id - Huawei Mate 9 Questions & Answers

Hello
Suddenly the Huawei account logined out.
And doesn't login again..
It say : failed to get information try later.
And i can't create new account it says sam
Any body know what happened?
Mate 9 mha l29

Found the same myself tonight. Had an update but then wouldn't log me in.

update huawei login id

Huawei ID ISSUE
Hello everyone
So I have a Huawei mate 9 the Chinese brand as a birthday gift since the December 2017 , honestly speaking the device is amazing but the main issue I'm facing is that ever application is in Chinese , no offense but why would you guys sell a device that only works in a I specifically work in a region with all of its futures and sell it in a region on which non of the futures works in.
So recently I have got an update on the device and as soon as I updated the device the Huawei ID stopped work , so can someone please help with this case

Guys, try to login now, it worked for me. Guess they fixed the issue ?

xiscoPMI said:
Guys, try to login now, it worked for me. Guess they fixed the issue ?
Click to expand...
Click to collapse
Yes. So did I.

I never could get that to work. BUT, I have an L29 USA version, and considering how Huawei was kicked
out of the USA by our stupid government, not surprised.

Related

[Q] Honor 6 x PE-TL 10, need help to update and root!

Hello, i have bought a Honor 6 x (PE-TL 10) in germany at amazone.
The firmware is PE-TL10V100R001C900B142. On the huawei homepage i found a firmware B173 but i can't install.
I have tried to unlock the phone but no success. I really would like to root my phone.
I whould appreciate your help!
Sorry for my bad english. :silly:
...................................................................................
Well it worked to unlock the phone and to root. The only problem as before is not an update that works.
I suspect that the ROM was made for the european area and therefore the update version of the Chinese server is not working.
avordra said:
Hello, i have bought a Honor 6 x (PE-TL 10) in germany at amazone.
The firmware is PE-TL10V100R001C900B142. On the huawei homepage i found a firmware B173 but i can't install.
I have tried to unlock the phone but no success. I really would like to root my phone.
I whould appreciate your help!
Sorry for my bad english. :silly:
...................................................................................
Well it worked to unlock the phone and to root. The only problem as before is not an update that works.
I suspect that the ROM was made for the european area and therefore the update version of the Chinese server is not working.
Click to expand...
Click to collapse
The same here. Bought from Amazon with the same firmware and I can't update via OTA. says this is the newer version. Should I update to the chinese version or what else can I do ?? Pls help !!!
The international/European version has NFC.
Does the Chinese version have that?
themissionimpossible said:
The international/European version has NFC.
Does the Chinese version have that?
Click to expand...
Click to collapse
Hi, I have a Chinese version and yes, it has NFC. I am on B185 (PE-TL10V100R001CHNC00B185) at the moment but looking for compatible UK or EU version of firmware to get rid of the last of the Chinese characters in some menus. Now they sell this to Three customers, I was hoping to find a UK firmware version, so if you find one let me know too please.
http://forum.xda-developers.com/showpost.php?p=61383612&postcount=7
Try that link its the European/International rom. Not sure if it will work on Chinese phone though.
My H6+ from Amazon has recently updated to b148
tooney said:
My H6+ from Amazon has recently updated to b148
Click to expand...
Click to collapse
Lollipop?
No chance! Still 4.4.2 like the Chinese versions.
Hi Guys,
I have the same firmware but I can not update .
Also, I have problems with the message about Google Play services has stopped and I can not see when I 'm sailing Maps , so it's disgusting .
I have being taking a look this official website of EMUI http://www.emui.com/plugin.php?id=hwdownload&mod=detail&mid=125. You can download the last stable version, the B173, but I am so stupid to do this. Have somebody tested one of them? How to do?
THank you guys. I need you help. GOogle play services message is the worst.
Arpe said:
Hi Guys,
I have the same firmware but I can not update .
Also, I have problems with the message about Google Play services has stopped and I can not see when I 'm sailing Maps , so it's disgusting .
I have being taking a look this official website of EMUI http://www.emui.com/plugin.php?id=hwdownload&mod=detail&mid=125. You can download the last stable version, the B173, but I am so stupid to do this. Have somebody tested one of them? How to do?
THank you guys. I need you help. GOogle play services message is the worst.
Click to expand...
Click to collapse
Download GPS Test from the play store and use it to clear agps data and then get agps data. Fixed the GPS issue for me.
Clear data and uninstall updates for Google play store and Google play services, then delete all Google accounts from the phone. Reboot, add your Google account and log back in to chrome, gmail, etc. This should fix the play services crash. Using G+ sometimes made it start crashing again for me but that was before I did the agps thing and I'm fairly sure the play services crash is a location issue as if you set location to device only and turn off location history it stops popping up.
I've tried your method and It looks like google play services doesn't disturb anymore. However, I will wait several days more...
Thank you!
Somebody has tested the firmwares I told you, guys?

huawei id al10 no idea. by phone only china numbers via email always sever error

Hi maybe someone hav or had similar problem. I wanted make new huawei id al10. 1 option is by phone only china numbers... And via email always sever error. Any solution?
I am also running into the same issues with the NXT-DL00 model, any help would be greatly appreciated!
Do it on laptop or website via mobile phone to create account on hi cloud and huawei id. It works
trying to register through website still now working
i am in UK and phone : honor 8
help thanks

Nougat update is here UK and maybe other countries

Good day all I have two Honor 8s both with UK B131 firmware. Been checking updates for Android 7 but not luck.
So I updated my Huawei ID software to 2.4.1.304_OVE one one deviceand then checked for firmware update of my OS and low and behold the new update is there. 2.38GB and downloaded.
I check once again with my other device which l had not updated the Huawei ID, each time I checked for new OS it came back No Update.. So I once again updated my Huawei ID to the one above once installed I checked for new updated. The new update was there did the download and installed reboot and it's all good to go...
So give it a try if you still not seeing new update each time you try..
??
Now to try out the Twin app...
Things I have notice that has been fixed in Android 7
World clock now list County and city for La Réunion - Saint-Denis. Had to use Mauritius settings in the past.
Glad to hear that. Can you provide screenshot of baseband version, security patch level date and kernel version?
Thanks in advance!
PS: Huawei ID update available here too, FRD- L09
https://s31.postimg.org/l624q5zvf/Screenshot_20170212_150355.png
Here is a screen shot of my Honor 8 with Android 7 as of today 12 February in UK
Nyssa1104 said:
Good day all I have two Honor 8s both with UK B131 firmware. Been checking updates for Android 7 but not luck.
So I updated my Huawei ID software to 2.4.1.304_OVE one one deviceand then checked for firmware update of my OS and low and behold the new update is there. 2.38GB and downloaded.
Click to expand...
Click to collapse
Was that from the Play store? There is no update here for Huawey ID in Ireland latest in Play Store is 2.3.3.312_OVE
Would you have the APK?
@Nyssa1104, thank you, sir. This is the same version which i already received couple of days ago. It is from 18.01.2017. I wonder will the OTA update from 6.02.2017 be pushed soon.....
https://s7.postimg.org/t97yd7mez/Screenshot_20170212_150846.png
nCoder said:
Was that from the Play store? There is no update here for Huawey ID in Ireland latest in Play Store is 2.3.3.312_OVE
Would you have the APK?
Click to expand...
Click to collapse
No its not from play store. Go to the Huawei ID once open in the menu Check for updates.. This is what I did and it will show the new Huawei ID update and just download and install no need for reboot.. There after checking check for New OS..
Just a address note I have since done this to two more Honor 8s (4 now) and they all update to. Android 7 this way.. Maybe there is a trigger in the new Huawei ID software?
dedovec said:
@Nyssa1104, thank you, sir. This is the same version which i already received couple of days ago. It is from 18.01.2017. I wonder will the OTA update from 6.02.2017 be pushed soon.....
https://s7.postimg.org/t97yd7mez/Screenshot_20170212_150846.png
Click to expand...
Click to collapse
I should image so in the near future but in the mean time going to see how this Nougat pans out as it is..
Side Note
Twin app when used with Whatsapp is a must for dual sim devices and it works with no lag on the phone.. All default OS settings and firmware
I got my Honor ID update but no OS update here.
I'm in the UK maybe it will turn up later
Nyssa1104 said:
Good day all I have two Honor 8s both with UK B131 firmware. Been checking updates for Android 7 but not luck.
So I updated my Huawei ID software to 2.4.1.304_OVE one one deviceand then checked for firmware update of my OS and low and behold the new update is there. 2.38GB and downloaded.
I check once again with my other device which l had not updated the Huawei ID, each time I checked for new OS it came back No Update.. So I once again updated my Huawei ID to the one above once installed I checked for new updated. The new update was there did the download and installed reboot and it's all good to go...
So give it a try if you still not seeing new update each time you try..
??
Now to try out the Twin app...
Click to expand...
Click to collapse
Thank you for the info, just got checked and found this tiny update! I dont have enough battery and wifi connectivity far from home atm,gonna try tomorrow and let see!!!
infernalhotdog7777 said:
thank you for the info, just got checked and found this tiny update! I dont have enough battery and wifi connectivity far from home atm,gonna try tomorrow and let see!!!
Click to expand...
Click to collapse
frd-L09b130
infernalhotdog7777 said:
Thank you for the info, just got checked and found this tiny update! I dont have enough battery and wifi connectivity far from home atm,gonna try tomorrow and let see!!!
Click to expand...
Click to collapse
That's the Huawei ID update I did and then checked for OS update and downloaded installed and rebooted to where I am now Android 7..
Nyssa1104 said:
That's the Huawei ID update I did and then checked for OS update and downloaded installed and rebooted to where I am now Android 7..
Click to expand...
Click to collapse
Was you still on android 6 before ?
johnhux7 said:
Was you still on android 6 before ?
Click to expand...
Click to collapse
Yes I as on build B131 UK and like I said no matter how many times I had hit that update button for firmware no update showed up until I had updated the Huawei ID to the one stayed in OP this was on 4 Honor 8s. I have 2 and 2 co-worker each have one. And all device have the new firmware...
Just done the above but still no update, I'm I the UK too.
Is the low resolution setting working ?
sTefIx420 said:
Is the low resolution setting working ?
Click to expand...
Click to collapse
No idea where is it located?
Nyssa1104 said:
No its not from play store. Go to the Huawei ID once open in the menu Check for updates.. This is what I did and it will show the new Huawei ID update and just download and install no need for reboot.. There after checking check for New OS..
Just a address note I have since done this to two more Honor 8s (4 now) and they all update to. Android 7 this way.. Maybe there is a trigger in the new Huawei ID software?
Click to expand...
Click to collapse
Thanks. Did that, now Huawei ID is v2.4.1.304_OVE but no luck with Android Update unfortunatelly - Still says "No Updates"
dedovec said:
@Nyssa1104, thank you, sir. This is the same version which i already received couple of days ago. It is from 18.01.2017. I wonder will the OTA update from 6.02.2017 be pushed soon.....
https://s7.postimg.org/t97yd7mez/Screenshot_20170212_150846.png
Click to expand...
Click to collapse
Did you updated the 06.02.2017 OTA? If you did, does the Android security patch still on 1 December 2016? Thank you sir
@fnudaniel83, i'm still on the software from the 18.01.2017. I will wait before update, because from 7am to 20 pm i have 6 hrs SOT and 40℅ battery left at my usage. The phone is very responsive and fast. I mean i am very, very glad.
My posts in all the topics, related to the Android 7.0 are provoked by the same questions as yours- is there any real differences in versions, or Huawei are shocked by themselves and they dont know what they doing? [emoji23] [emoji23]
You are welcome!
dedovec said:
@fnudaniel83, i'm still on the software from the 18.01.2017. I will wait before update, because from 7am to 20 pm i have 6 hrs SOT and 40℅ battery left at my usage. The phone is very responsive and fast. I mean i am very, very glad.
My posts in all the topics, related to the Android 7.0 are provoked by the same questions as yours- is there any real differences in versions, or Huawei are shocked by themselves and they dont know what they doing? [emoji23] [emoji23]
You are welcome!
Click to expand...
Click to collapse
Yeah I'm currently on the current frd-L04c567b60 Android 7 date 03.01.2017 updated via firmware finder. I'm having issues with Bluetooth won't connect to my car system, so I'm hoping there's a new update that will fix that.

Huawei ID

Hey guys,
So I've been using my honor 8 for quite a while and I' enjoying it. But yesterday I thought that I have to factory reset my precious Honor. I made backup copy for my apps in HiSuite, and then I was finally ready to factory reset. Although everything went perfect, one problem is driving me crazy... I can't login to Huawei ID... It says something like service in you'r location is not available. Sorry for inconvenience. And well before I did factory reset I've been logged into Huawei ID since I got my Honor 8, I even updated to EMUI 5.0 through HiCare app. So maybe any of you guys know who can be causing this problem? Thanks!
EDIT: Just thought maybe I have to include information about my Honor 8. It's FRD-L09C432B360
I updated my phone to Nougat and since then HiCloud not allowing me to activate Find my Phone option.. It is missing in HiCloud
My honor ID is also playing up.
When I try to register my number it didn't give me the option to use the+44 that I need in the UK.
It keeps coming up saying that hicare is available in my country and to register but I have done all of this.
It was fine Before I updated and factory reset
Sent from my Honor 8 using XDA Labs
johnhux7 said:
My honor ID is also playing up.
When I try to register my number it didn't give me the option to use the+44 that I need in the UK.
It keeps coming up saying that hicare is available in my country and to register but I have done all of this.
It was fine Before I updated and factory reset
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Same here.. (
Barmenchik said:
Same here.. (
Click to expand...
Click to collapse
What happens if you try to register with just your email address?
I've never used my mobile phone number always my email address and never any problems updating the app..

Ebay bought Mate 8 not updating..?

So I bought a (supposedly) sealed Mate 9 on ebay as a Christmas present to myself, and it's great! but i'm not getting any updates.. its an MHA-L29, Build no MHA-L29C432B182-log.
I'd previously been onto Huawei on facebook with an update query on my Mate 8, so I queried them about this phone with the same question. This was what I got back:
Hi Fred,
Thank you for getting back to us.
We have tried checking the IMEI numbers of your Mate 9 device in our system and although on the consumer website we were prompted with the information that the device is intended for China, while running them through our other software tools we were unable to gain access to any type of information.
For this reason we won't be able to provide any details related to the current Build Number available for the device, or any other details related to the updates intended for it.
Should any other questions arise, please do not hesitate to contact us.
Best regards, Huawei
So it seems it's a China model and not a European one. Do I somehow flash it with a Chinese rom? If so - which one?!
Any help much appreciated!
Fred
I wont be much help on this subject, but you would certainly rebrand to a different region. There are a few threads around for that, Then use the region you want.
Bearded_1 said:
So it seems it's a China model and not a European one. Do I somehow flash it with a Chinese rom? If so - which one?!
Any help much appreciated!
Fred
Click to expand...
Click to collapse
So, it is definitely Chinese model.
1. Huawei didn't tell you much info, just point to China.
2. Model that is selling in Europe can't have log suffix in build number. This is ROM for test purpose with logging and sending info to Huawei. Chinese sellers flashed it by inadvertence.
Don't look on it was sealed. It is too easy to seal box again.
Well, you can stay at C432 region, but I recommend flash release version like B198 using Firmware Finder.
Otherwise you can return to Chinese region ( C00 )
In this case you must get unlock code and unlock bootloader. Turn "oem unlock" in developer settings and remember that option is on world ROMs only.
Then you will able to rebrand.
Thanks for the input so far guys,
Would there be any benefit in putting a Chinese rom on? Am I right in thinking that China versions are getting Oreo at the moment? I'd rather not go through using the tool and rebranding (did it before with my Mate 8) so I think i'll try to work out the firmware finder app!
Thanks
Bearded_1 said:
Thanks for the input so far guys,
Would there be any benefit in putting a Chinese rom on? Am I right in thinking that China versions are getting Oreo at the moment? I'd rather not go through using the tool and rebranding (did it before with my Mate 8) so I think i'll try to work out the firmware finder app!
Thanks
Click to expand...
Click to collapse
I believe the Chinese versions are somewhat limited and cannot access some Google apps and services.
Sent from my MHA-L29 using Tapatalk
Good morning all,
I used the Firmware Finder to update to MHA-L29C432B198 and all good! Now I guess I just wait for the Oreo update to hit this region version. It needed a reset of course, so I had a fun evening of rebuilding and signing into all my apps while at the same time completely rebuilding my media centre pc which had refused to boot.. yay. Good times.
Fred
Bearded_1 said:
Good morning all,
I used the Firmware Finder to update to MHA-L29C432B198 and all good! Now I guess I just wait for the Oreo update to hit this region version. It needed a reset of course, so I had a fun evening of rebuilding and signing into all my apps while at the same time completely rebuilding my media centre pc which had refused to boot.. yay. Good times.
Fred
Click to expand...
Click to collapse
Well, even if you updated, you're still "out of region". So chances are you won't get any update to Oreo.
Oreo builds for C432 are named MHA-L29 8.0.0.xxx (C432) in Firmware Finder, same with MHA-L09.
So you could try updating to Oreo through FF.
Thanks, I'll keep checking the finder app. I'd rather stay on the c432 chain as I'm in England if that makes a difference. Is Oreo still in beta for 432? So far they all say not approved for installation.

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