Screens: Reboot to recovery - HTC U11+ Questions & Answers

Hellos u11ers!
I have question about my phone version. I bought a used version and got interesting boot to recovery screens. It says "production" and "security check failed"
Am i got a prototype instead of final product?

Mine looks the same. I guess the previous owner unlocked the device and relocked it for selling it.

Thanks metaxuss
As long as it worked without flaw currently. Loved it.

Related

[Q] "New" phone from ebay (villec2) that will not update. Unlocked/Rooted?

Hi
This is my first post here, and I'm hoping somebody could help me with some questions I have.
I have recently bought a "new" HTC one s on ebay, which may seem to have been a bad idea. I have later discovered that it is not a z520e (snapdragon s4), but the cheaper z560e (snapdragon s3) version, or villec2 running android 4.0.3.
Anyway, I have tried to upgrade the phone to the latest android version, using the built in phone function. However, this did not work and I got an error message telling: "We have determined that your phone may be running modified version of its system software...". In other words, I have the feeling that the phone is tampered with. Maybe the seller have unlocked in a way that makes it impossible to upgrade. Is there anything I can do to check this? And is there anything i can do to upgrade to android 4.1.1. ? I have tried a factory restore (phone function) with no luck. Or is the update only available to Asia?
Any information is very appreciated. I would like to know what the seller have done with this phone, information which I can use against the seller. Thanks!
staldor said:
Hi
This is my first post here, and I'm hoping somebody could help me with some questions I have.
I have recently bought a "new" HTC one s on ebay, which may seem to have been a bad idea. I have later discovered that it is not a z520e (snapdragon s4), but the cheaper z560e (snapdragon s3) version, or villec2 running android 4.0.3.
Anyway, I have tried to upgrade the phone to the latest android version, using the built in phone function. However, this did not work and I got an error message telling: "We have determined that your phone may be running modified version of its system software...". In other words, I have the feeling that the phone is tampered with. Maybe the seller have unlocked in a way that makes it impossible to upgrade. Is there anything I can do to check this? And is there anything i can do to upgrade to android 4.1.1. ? I have tried a factory restore (phone function) with no luck. Or is the update only available to Asia?
Any information is very appreciated. I would like to know what the seller have done with this phone, information which I can use against the seller. Thanks!
Click to expand...
Click to collapse
When the phone is off, press and hold volume down then press power button (don't hold).
This will let you enter bootloader.
Top of the screen if it says unlocked, that is why you cannot update.
I'm guessing you do not know about fastboot commands/ adb commands and are not interested in learning to root and load custom ROMs to your phone.
But if it is unlocked and you want to relock it you just need to type in a command prompt: fastboot oem lock
that is assuming that the stock recovery hasn't been changed. (which isn't hard to flash)
In this guide you would want to download that fastboot.rar file
http://forum.xda-developers.com/showthread.php?t=2175411
As this is a question, I've moved this thread to the Q&A, Help & Troubleshooting section.
In future, please remember to ask any questions in this section rather than in General.
Thanks
Sent from my HTC One using XDA Premium 4 mobile app
tivofool said:
When the phone is off, press and hold volume down then press power button (don't hold).
This will let you enter bootloader.
Top of the screen if it says unlocked, that is why you cannot update.
I'm guessing you do not know about fastboot commands/ adb commands and are not interested in learning to root and load custom ROMs to your phone.
But if it is unlocked and you want to relock it you just need to type in a command prompt: fastboot oem lock
that is assuming that the stock recovery hasn't been changed. (which isn't hard to flash)
In this guide you would want to download that fastboot.rar file
http://forum.xda-developers.com/showthread.php?t=2175411
Click to expand...
Click to collapse
First of all, sorry for the posting in the wrong category.
You have right that i have no experience rooting android phones. However, i managed to jailbrake an iPhone 1st gen in the old days.. Anyway, my main concern is to try to find out what this phone is running, and if I should send it back or not. I paid 260 usd, so I would like the phone to be ok/not too much tampered version.
I got into fastboot / Hboot, and it says unlocked. What does unlocked actually means? I also got some red text when i started the phone afterwords telling that it was some non officially software that were not allowed to be distributet (went a bit fast).
I guess this is the reason why I cant update. Is there some more information I can take out of this Hboot? (I tried to find a hboot guide.) Any ideas why the seller sold me an unlocked phone? And is there something i should make sure of before I decide to keep the phone? I might send it back if there is some tampered things here.
Thanks again for you feedback!
staldor said:
First of all, sorry for the posting in the wrong category.
You have right that i have no experience rooting android phones. However, i managed to jailbrake an iPhone 1st gen in the old days.. Anyway, my main concern is to try to find out what this phone is running, and if I should send it back or not. I paid 260 usd, so I would like the phone to be ok/not too much tampered version.
I got into fastboot / Hboot, and it says unlocked. What does unlocked actually means? I also got some red text when i started the phone afterwords telling that it was some non officially software that were not allowed to be distributet (went a bit fast).
I guess this is the reason why I cant update. Is there some more information I can take out of this Hboot? (I tried to find a hboot guide.) Any ideas why the seller sold me an unlocked phone? And is there something i should make sure of before I decide to keep the phone? I might send it back if there is some tampered things here.
Thanks again for you feedback!
Click to expand...
Click to collapse
HTC allows to unlock the bootloader from their website. You are sent an unlock bin code. Unlocked means you can root the phone, you can put on a custom recovery to make backups of your phone and put custom ROMs on it.
If yours said unlocked, and right below that if it did not say tampered, then i believe you still have the stock recovery.
you just need to download fastboot files to your pc then you can lock your bootloader.
you go back into bootloader and plug your phone into computer (phone will change from fastboot to fastboot usb)
from your fastboot folder you hold down shift and right click the mouse, choose the option to open a command prompt.
from there you just type
fastboot oem lock
tivofool said:
HTC allows to unlock the bootloader from their website. You are sent an unlock bin code. Unlocked means you can root the phone, you can put on a custom recovery to make backups of your phone and put custom ROMs on it.
If yours said unlocked, and right below that if it did not say tampered, then i believe you still have the stock recovery.
you just need to download fastboot files to your pc then you can lock your bootloader.
you go back into bootloader and plug your phone into computer (phone will change from fastboot to fastboot usb)
from your fastboot folder you hold down shift and right click the mouse, choose the option to open a command prompt.
from there you just type
fastboot oem lock
Click to expand...
Click to collapse
Thanks for the reply!
Yes, i cannot see any "tampered" below the *** unlcoked *** line in HBOOT.
I tried the recovery in the HBOOT but got a red triangle. I guess i need to to this from an PC (I have macbook at home, or do I need the Andorid SDK on my computer maye..), and download the right android image etc. I also guess the factory reset will not help me either (probably the same function I can choose from the settings menu in android.).
Now my question is if I should try to change it to a z520e. I guess i will get some more battery life with the snapdragon s4. But not sure how much, and if its worth the hassles with return shipping etc.
Anyways, thank you very much for the information!

Unlocked booloader?

I bought Razr Maxx HD about two months ago. I asked seller is booloader unlocked and he said NO and never have been. Also he flashed latest official rom (9.30.1.XT926.Verizon.en.US). So I just get to use to it.
Half hour ago I chat with my friend (he has Razr too) about unlocking and he told me to boot into fastboot, "fastboot oem unlock" and check result. For my surprise I've got Device is UNLOCKED. Status code: 3 (check attachment).
Double, triple check. Am I really lucky to have unlocked bootloader?
Did you actually check if it was unlocked before trying this, or did you just take the previous owner's word for it?
Also, what did the command line say after you did the fastboot oem unlock?
You unlocked your unlocked phone! Lol.
I just believed to previous owner. It's funny for me too Even more funny is that he told me that he used safestrap. Safestrap and latest stock convinced me that bootloader is locked.
I didn't run fastboot oem unlock because should be unlocked already. I can do it today or just try to flash custom recovery. I didn't read much topics for unlocked bootloader.
Any recommendation for custom recovery and full functional rom?
IMO TWRP is the best recovery. You can get the newest copy of it here:
http://androidhosting.org/Devs/Dhacker29/msm8960/
Grab the bottom one. Should be xhdpi.
Best ROM depends on what you like. CM 11 is pretty stable at this point (they just released an M5 build for it).
I like rom without unnecessary features, fast and reliable. I read that CM11 has some problems, for example with compass. I'll try it (of my phone is really unlocked) and latest CM10.x
I use TWRP on three of four my devices. Thx for link and recommendations.
I couldn't resist and flashed TWRP few minutes ago. It works! Happy

[Q] Previously unlocked bootloader now locked again?

So I have been rooted, s-off, unlocked bootloader etc since day 1 with my M8. Long story short, I've been running the TeamVenom kitkat 3.2.1 rom with no issue. After TeamVenom Lollipop version was released I figured I'd give it a try so I updated my firmware, flashed the new ROM , didnt like it so I flashed back to kitkat and noticed on the first boot the red text "this build is for development purposes only......" over the HTC screen is gone. I adb'd into the bootloader and now I have *** Software Status Official *** showing where it didnt before. Any thoughts??
zachjf said:
So I have been rooted, s-off, unlocked bootloader etc since day 1 with my M8. Long story short, I've been running the TeamVenom kitkat 3.2.1 rom with no issue. After TeamVenom Lollipop version was released I figured I'd give it a try so I updated my firmware, flashed the new ROM , didnt like it so I flashed back to kitkat and noticed on the first boot the red text "this build is for development purposes only......" over the HTC screen is gone. I adb'd into the bootloader and now I have *** Software Status Official *** showing where it didnt before. Any thoughts??
Click to expand...
Click to collapse
I'm interested in this as well. fastboot oem unlock does not work. Sunshine APK does not work. I can't even flash TWRP now. I came here to search for this issue, and this post is right up top.
Fastboot oem unlock does not work. Try the method here. http://www.droidviews.com/how-to-reset-unlocked-status-to-locked-on-htc-one-m8/ Highly suggest copy and pasting the commands. I think there is an XDA post somewhere on this as well. I will try to find it.
Here is an XDA post http://forum.xda-developers.com/showthread.php?t=2708571&page=2
Mine is showing the same thing but underneath it, it still shows my bootloader is still unlocked.
I'm running skydragons latest

[Soft Brick? Help PLS] I bought an HTC One A9 recently and allowed it to update. . .

I hope you like stories because I like telling them.
So, I've been trying to get this phone to work for several weeks now and I'm hoping someone here can help. The backstory is going to make me sound really stupid, but here you go. I bought this phone initially to replace my old Nokia Lumia 710 which is still *functioning*, but lets be honest it needs to be replaced. It cost me $150 if I remember correctly. Well, it worked fine for about a week and then I dropped it and shattered the screen through the LCD layer. I backed up the contents while there was still enough LCD fluid for me to see what I was doing before the whole screen went black.
I then proceeded to take the phone to a repair place where they charged me $200 dollars to replace the screen. Yes, I know I could have just as easily bought one brand new, but the half-off sale was over and I've always been one to fix things instead of replacing them. Of course maybe that will change with this experience. Anyway, when they finally got it back to me and when I turned it on it said there was a software update available. So, I followed the standard procedure and allowed it to download and restart. . . but it got stuck in a loop on the restart. At this point I knew very little about the phone, so I left it at home to die and switched the SIM card back to my Nokia.
Later that day I researched how to 'reset' it, which gave me the instructions for how to put it into bootloader/download mode, and I thought "Well, it still works, I bet they can fix this at the phone repair place". So I charged it, brought it there and showed them that it still worked -sort of- and they told me they would fix it in a day for $30.
A week later they called and said "We can't fix this thing, take it back free of charge". It didn't make any sense to me because the internet made it sound like a 'soft brick' was easy to fix. So I took it back and decided to try fixing it on my own. I downloaded the HTC drivers and got to work. The first thing I found was the HTC official RUU.exe and I tried using it to fix the phone. However, it returned with a 'signature error', which I researched and as far as I can tell it's because the official RUU is nougat and my firmware has the key for marshmallow.
I looked for a RUU.exe that was a marshmallow version, but HTC took down all the downloads that I found links to and no ones seems to have saved it anywhere. Instead I found directions to update manually using a combination of ADB/fastboot/htc_fastboot. I set them up to work on the command line and they all recognize that the phone is connected. I downloaded a marshmallow RUU.zip and tried to flash it, but it failed with the message "main version NOT ALLOWED". I searched around and supposedly it's because the only zips I could find are lower versions than the broken version installed on mine. (something about s-on?)
I then thought that maybe I could update the firmware and then use the official RUU to get it working again. From what I could tell getting a TWRP recovery on there would give me enough access to the phone to allow firmware to be updated. I searched all over for ways to install TWRP, but it failed to flash also. Supposedly I need the bootloader unlocked.
I got an account on HTCDev and started following the directions but the command:
fastboot oem get_identifier_token
Returns an error "last byte is 0x00, disable unlock"
So I guess I can't unlock the bootloader either. . .
The current state of the phone is:
Software Status: Official
Locked
S-ON
Which seems to be the worst case scenario for trying to fix it. Also, just some other info, the OS version is 1.55.617.4
and it's a USA Unlocked version, if that wasn't already described by the OS version. . .
Oh and it's encrypted.
So yeah, I'm giving up today. I already ordered a new phone, however I still think it would be really satisfying to get it working again. You guys are the pros and I am in posession of the most defiant piece of non-functional silicon to ever exist, so if you can tell me how to beat it into submission I will be very happy. Thanks!
-Corneilius
Corneilius said:
I hope you like stories because I like telling them.
So, I've been trying to get this phone to work for several weeks now and I'm hoping someone here can help. The backstory is going to make me sound really stupid, but here you go. I bought this phone initially to replace my old Nokia Lumia 710 which is still *functioning*, but lets be honest it needs to be replaced. It cost me $150 if I remember correctly. Well, it worked fine for about a week and then I dropped it and shattered the screen through the LCD layer. I backed up the contents while there was still enough LCD fluid for me to see what I was doing before the whole screen went black.
I then proceeded to take the phone to a repair place where they charged me $200 dollars to replace the screen. Yes, I know I could have just as easily bought one brand new, but the half-off sale was over and I've always been one to fix things instead of replacing them. Of course maybe that will change with this experience. Anyway, when they finally got it back to me and when I turned it on it said there was a software update available. So, I followed the standard procedure and allowed it to download and restart. . . but it got stuck in a loop on the restart. At this point I knew very little about the phone, so I left it at home to die and switched the SIM card back to my Nokia.
Later that day I researched how to 'reset' it, which gave me the instructions for how to put it into bootloader/download mode, and I thought "Well, it still works, I bet they can fix this at the phone repair place". So I charged it, brought it there and showed them that it still worked -sort of- and they told me they would fix it in a day for $30.
A week later they called and said "We can't fix this thing, take it back free of charge". It didn't make any sense to me because the internet made it sound like a 'soft brick' was easy to fix. So I took it back and decided to try fixing it on my own. I downloaded the HTC drivers and got to work. The first thing I found was the HTC official RUU.exe and I tried using it to fix the phone. However, it returned with a 'signature error', which I researched and as far as I can tell it's because the official RUU is nougat and my firmware has the key for marshmallow.
I looked for a RUU.exe that was a marshmallow version, but HTC took down all the downloads that I found links to and no ones seems to have saved it anywhere. Instead I found directions to update manually using a combination of ADB/fastboot/htc_fastboot. I set them up to work on the command line and they all recognize that the phone is connected. I downloaded a marshmallow RUU.zip and tried to flash it, but it failed with the message "main version NOT ALLOWED". I searched around and supposedly it's because the only zips I could find are lower versions than the broken version installed on mine. (something about s-on?)
I then thought that maybe I could update the firmware and then use the official RUU to get it working again. From what I could tell getting a TWRP recovery on there would give me enough access to the phone to allow firmware to be updated. I searched all over for ways to install TWRP, but it failed to flash also. Supposedly I need the bootloader unlocked.
I got an account on HTCDev and started following the directions but the command:
fastboot oem get_identifier_token
Returns an error "last byte is 0x00, disable unlock"
So I guess I can't unlock the bootloader either. . .
The current state of the phone is:
Software Status: Official
Locked
S-ON
Which seems to be the worst case scenario for trying to fix it. Also, just some other info, the OS version is 1.55.617.4
and it's a USA Unlocked version, if that wasn't already described by the OS version. . .
Oh and it's encrypted.
So yeah, I'm giving up today. I already ordered a new phone, however I still think it would be really satisfying to get it working again. You guys are the pros and I am in posession of the most defiant piece of non-functional silicon to ever exist, so if you can tell me how to beat it into submission I will be very happy. Thanks!
-Corneilius
Click to expand...
Click to collapse
There are still several option to fix this phone.
might want to try flashing a newer ruu that is still Marshmallow version like this one https://androidfilehost.com/?fid=24459283995314374 or his one https://androidfilehost.com/?fid=24399994186368579
htc_fastoot oem rebootRUU
htc_fastboot flash zip 2PQ9IMG_HIA_AERO_UL_M601_SENSE7GP_1.56.617.1_signed.zip
htc_fastboot reboot
and there is still the possibility to update your firmware to 2.xx.617.x using a singed firmware.zip file making your phone accept the new ruu signature implemented in Nougat ruu.
Btw you can't unlock your BL because the "allow oem unlock" option was not previously turned on from the "developer option" (this requires a booting OS).
Sweet, you found a Marshmallow ruu!
I'll try it, thanks!
-Corneilius

Fastboot showing Software Status Modified

Hello XDA,
Been a long time since I rooted phone, last one was my HTC One M8.
Just a quick question on the U11, if the software status in fastboot says software modified and there is Security Checking failed in the first bootloader menu, that does mean that the phone has had the bootloader unlocked right? I bought the phone thinking it was brand new and have had no reason to suspect otherwise until I went to wipe the cache partition this morning and saw those messages.
Just looking for confirmation if that is indeed what I think it is.
Pretty much what my unlocked phone says also ?
hammered58 said:
Pretty much what my unlocked phone says also
Click to expand...
Click to collapse
Have you rooted your phone? I am trying to find reasons why some U11 phones are showing as device not certified in the Play Store. I have never rooted my device and the reseller has confirmed that my U11 came direct from HTC so they did not handle it. The only thing that we can come up with is that by flashing the RUU file it has changed the software status to modified and that this is tripping the flag in the Play Store. I have no way to verify this so I am information hunting. The last RUU I flashed is this one:
RUU_OCEAN_WHL_O80_SENSE90GP_MR_NA_Gen_Unlock_2.42.617.1
Anakha56 said:
Have you rooted your phone? I am trying to find reasons why some U11 phones are showing as device not certified in the Play Store. I have never rooted my device and the reseller has confirmed that my U11 came direct from HTC so they did not handle it. The only thing that we can come up with is that by flashing the RUU file it has changed the software status to modified and that this is tripping the flag in the Play Store. I have no way to verify this so I am information hunting. The last RUU I flashed is this one:
RUU_OCEAN_WHL_O80_SENSE90GP_MR_NA_Gen_Unlock_2.42.617.1
Click to expand...
Click to collapse
Yes my phone is rooted ,, I have LeeDroid rom installed!! I do not have issues with the playstore showing any kind of messages. Hth
Thanks for the reply .
My phone is not rooted so I am wondering how the software status has changed. Waiting to hear back from HTC Support.

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